I plugged in the charging station and charged the station for a day, but I didn't put the mug on the charging plate. I didn't know if I needed to turn it on when it's on the charger or not. It's very confusing!
First, my charging coaster failed. Replaced on warranty. Now my mug failed. Replacing on warranty. I've had to send multiple emails over multiple weeks to get a response several times now. Infuriating.
After reading these reviews, I feel lucky that I've had no issues with mine. It was a gift, so I didn't have to put out the initial cost of the cup. Two months in, working fine, knock on wood.
What do you guys think? Is it worth keeping your coffee or tea hot for the price?
Whatever you do, don't buy this mug. The charger/coaster would stop functioning after a few months and getting help from Ember is impossible.
The instructions that come with it are very confusing. That's why I am here.
Also, if you put a cold drink in it, will it heat it up?
I plugged in the charging station and charged the station for a day, but I didn't put the mug on the charging plate. I didn't know if I needed to turn it on when it's on the charger or not. It's very confusing!
Mine is not charging it’s just red with 5% charge sitting on the charger, so what’s up with that?
Thanks for the great video. I’m going to unbox mine later today. What type of coffee machine is that?
Thanks for the review. I'm thinking about getting one of these. By the way, the Link To Product takes me to "Remote Control Robot Dog Toy" 😃😃
Ok (idea) send one to StyroPyro guy and have him nuke one in a microwave to see what happens by accident
So you have to have the coffee already made then pour it in the cup
First, my charging coaster failed. Replaced on warranty. Now my mug failed. Replacing on warranty. I've had to send multiple emails over multiple weeks to get a response several times now. Infuriating.
It happened to me and several of my friends as well. Also gifts we have given!
I can’t even find the serial # to register it!
@suefromerie1 it's just inside the gold rings in that fine print.
Do we have to download the app?
Honestly, based on my experience, they are a total waste of money. I have purchased two, and neither of them charge regularly.
After reading these reviews, I feel lucky that I've had no issues with mine. It was a gift, so I didn't have to put out the initial cost of the cup. Two months in, working fine, knock on wood.