This video showed up in my feed at the perfect time! I usually get 5 star reviews, but in the past week, I got 2 one star reviews from angry customers and it messed up my star seller badge for December. I've already gotta 2 responses within 10 mins! Thank you!
Would you also add to this email that if they have any concerns about their purchase that they reach out to you prior to leaving a review so that you can address their concerns?
This has now actually moved to being included in the hobby free plan as well! You can give it a try here: everbee-39706770.hubspotpagebuilder.com/christina-bogo-everbee
Hi, super sharp content! Wow, thank you. I'm totally new to all of this. Do you have like a 'quick start' video? I'm primarily interested in the print on demand sector. Thank you so much.
Can this be retroactive, or does the feature start working on only the orders coming in after it's activated (still would be great!)? Thanks, Christina!
Hi Christina! I have a ship with a few different unrelated niches. Do you know if we can somehow customize the emails sent featuring specific items from my shop for the niche they purchased for?
Hi Christina! I have a question. One of my consumers bought a t-shirt in August and they want me to reprint it because the print came off. I don't know what to do. Please can you advise me what to do in this case?
Im not sure about this 10 days cooldown period after the product is delivered. Last time I received my first review after 4 days since the product was delivered
Does this work for digital download products too? That they can only rate after a few days? I have been doing it manually when people order but I still don't have any reviews even though I can see they have downloaded the product? I don't have money for Everbee right now. Should I send out another request a bit later?
For digital downloads they can review them after theyve downloaded them so you should be able to reach out the day after! I wouldnt send more than one message though as that could count as spamming customers
I think Etsy has changed the time frame. I'm getting reviews within 2 days the items are delivered.
Me too
I get reviews same day
@@fstri757 Wow, then Etsy must have changed review times! Thank goodness!
Same!
This video showed up in my feed at the perfect time! I usually get 5 star reviews, but in the past week, I got 2 one star reviews from angry customers and it messed up my star seller badge for December. I've already gotta 2 responses within 10 mins! Thank you!
So happy to hear that! I always go on a asking for review spree whenever I get a negative star review to offset them lol
Would you also add to this email that if they have any concerns about their purchase that they reach out to you prior to leaving a review so that you can address their concerns?
Good question!
Yes! This is what i do when the order comes in. That way if there is a issue they respond to my message rather than immediately put a bad review.
Yes same! has saved me from so many bad reviews
This has now actually moved to being included in the hobby free plan as well!
You can give it a try here: everbee-39706770.hubspotpagebuilder.com/christina-bogo-everbee
What is the pro plan?
Sorry this now applies also to the Hobby free plan! Even better!
how did you make the "review_product_image" and "review_product_title" shortcuts?
Thank you! This is just what I needed to hear today
Hi, super sharp content! Wow, thank you. I'm totally new to all of this. Do you have like a 'quick start' video? I'm primarily interested in the print on demand sector. Thank you so much.
Loooooove your videos!!!!!! You re awesome!!!! Thank you so much ❤
Thank you so much!
when to i find my review link?
Does this software know if they have already left a review before it sends out the email?
Can this be retroactive, or does the feature start working on only the orders coming in after it's activated (still would be great!)? Thanks, Christina!
I dont think the emails can be retroactive, but you can do the manual way retroactively
Great video! One woman purchased 3 sweatshirts and gave me 3 stars for each. I'm going to use these techniques to offset her cranky butt! hahaha.
Hi Christina! I have a ship with a few different unrelated niches. Do you know if we can somehow customize the emails sent featuring specific items from my shop for the niche they purchased for?
i have to slow down the video speed.
Christina can I ask if you edit your vids or if you have someone else do it? They are great!
Hi! I clip them together but someone else helps me with the editing :)
@@c.u.online ..ok TY! Your channel is amazing. Thank you for you all your great videos. I like your speaking style too.
Hi Christina!
I have a question.
One of my consumers bought a t-shirt in August and they want me to reprint it because the print came off. I don't know what to do. Please can you advise me what to do in this case?
Send a picture to printify and see if its something theyll replace, but I doubt it since it was so long ago! Then its up to you to decide to cover it
Im not sure about this 10 days cooldown period after the product is delivered. Last time I received my first review after 4 days since the product was delivered
Ah perhaps they changed the time frame! they keep changing it, last I had heard was 10 days but perhaps theyve shortened it.
Does this work for digital download products too? That they can only rate after a few days? I have been doing it manually when people order but I still don't have any reviews even though I can see they have downloaded the product? I don't have money for Everbee right now. Should I send out another request a bit later?
For digital downloads they can review them after theyve downloaded them so you should be able to reach out the day after! I wouldnt send more than one message though as that could count as spamming customers