What was our Robertson & Caine Yacht Warranty Worth? | LEOPARD 45 CATAMARAN EXPERIENCE
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- Опубликовано: 28 сен 2024
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When Trent ordered our Leopard 45 catamaran we were excited to be buying a yacht with a design that we loved. It was reassuring to hear at point of sale that ongoing construction issues had apparently been resolved. Trent said that he consciously chose to buy a yacht with high hull number thinking that it would reduce issues.
As promised, the outcome of our post Cape Town warranty experience with Robertson and Caine. What's left now is to see how Leopard evolves as a business and responds to cruisers to help them achieve the dream they worked hard and set out for. Robertson and Caine with their upcoming sale also seem to have a fresh opportunity to clean house and train staff to be better equipped to offer a more empathetic response to live aboard issues.
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After backpacking Asia, road tripping Europe and doing a bit of van life, we’re now exploring the world aboard our Leopard 45 catamaran. For documents, tips and other catamaran related info check out our website www.travelsket...
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Thank you for doing what's right and not taking the money and keeping quiet, I can't even begin to imagine the stress and frustration you guys must be going through.
Thank you, we are lucky that we are a team and have lots of support. Thanks for the comment
I am asked often, twice today in fact, if I have taken a deal and signed some form of NDA for cash and reparations. I haven't, it is a hard choice to put what is right before personal gain and the gain of your friends but have so far at substantial loss as you say. There can be significant negatives to taking a deal. They just may not be immediately evident.
I have been thinking of buying a leopard 45 until now. Thank you for enlightening me.
Please let the shipbuilder know to make our situation right if this helped you
The moral to this story is “Never buy a new or used boat, built by Robertson and Caine.”
They should have gotten a lawyer at the first sign of pushback from Leopard.
Leopard and Lagoon - dodgy AF
@@kodiak7 logon too? I’m amazed how many people take ownership of new boats and have problems with them and pass it off as “boat ownership problems”
And you paid HOW MUCH for this vessel?????? Wow. Atrocious. Thanks so much for your honesty and insight to this situation. BUYER…………..BEWARE!!!
There is not a single boat manufacturer which does warranty service other than superficial which is FAR cheaper to just do it yourself and then ONLY if it is right next to their manufacturing facility.
Wow, eye opening. Every buyer needs to be aware and consider effects of this blatant unethical behavior. Thanks for sharing.
I had very similar experiences, on a much smaller scale, at the hands of Eastern Boats in Milton NH USA. Once it's built and paid for and gone . . . it's gone in these manufacturer's minds. We work hard to buy these things, and likely didn't get where we are by treating people the way some manufacturers do. Good report, thank you.
:) thanks, yes I very much agree.
I am so sorry that you've had this experience. I am thinking about purchasing a new boat to get back on the water, and after hear complaints from others and seeing this video, I know that I will be avoiding any boat that has Rodertson and Caine involved in its construction. Thanks you so much for posting this video.
Excellent work and tenacity holding your ground here. Thank you for exposing this.
Thank you for the support :) cheers
Hopefully, you are able to get all of the issues resolved soon! I recommend you speak with several other sailing channels about a maritime/new boat build lawyer to get the contact information, just in case. (e.g. NautiGuys, Barefoot Doctors, Sailing Into Freedom, Gone with the Wynns, Sketch to Sea, etc.) All the best!
There are a couple of sailing channels offering their assistance. Trent wanted to give the parties involved a chance to do the right thing and change their behaviour before escalating things.
Community service award goes to you guys for information shared.
If the manufacturer will not support a new owner, it leads me to believe there will be non-existent support for owners of older boats.
That has always been true of yachts.
May I ask, what lead you to think there was OEM support for owners of older, "out of warranty" boats??
IF the yacht builder is 1. still an open for business AND 2. they are financially healthy, then MAYBE 3. they would be willing to 4. get PAID for advice or for any work done for you. Other than that it's business as usual... Caveat Emptor.
PS
BTW... I was absolutely SOLD on the Caliber 40 LRC as my dream boat back when I was first boat shopping. AMAZING design and a serious blue water boat! LOVE the Calibers... (but I'm too big (not fat)... too tall... and they are just a tad to "tight" inside for me to live comfortably... otherwise I can almost guarantee you I would be living aboard a Caliber 40 LRC right now. Great boat.
So buy OLD boats that were built like TANKS, and stop buying these balsa wood toys. ¯\_(ツ)_/¯
Thank you for sharing. We will not consider any Robertson and Cain boat and will discourage all friends and family from buying from this ship builder. It’s truly shameful and they don’t deserve to stay in business
Feel free to let the ship builder know, to encourage them to make our situation right if we have potentially saved you some hardship. :)
Roberson and Caine sound like the boat building wing of the ANC. Good luck....
KUDOS to y'all for DOING THE RIGHT THING, and not caving to threats and bullying from unscrupulous jerks, nor taking any payola to stay quiet! Y'all are GOOD people in an industry of mostly good people, and a few scumbags. We need to always call out the scumbags publicly so the good people can continue helping each other. Thank you!
Thank you so much for the comments and support. :)
I really feel for you guys and it’s a credit too you for putting on a brave face while shaming this company
Thanks for the support and watching
Thanks for the great video. We all need good information about bad builders.
Thank you for this! We have spent a good bit of time fixing our boat
Thank you. You are an asset to anyone thinking of buying a boat. Hopefully this has a happy ending for you.
Thank you, we hope we have helped.
I had a small issue decades ago with a new car purchase, it was a nightmare I cannot imagine the hardship you must have gone through.
I do not know how that works in your country but in Canada & USA when you purchase a new boat it is not un-usual to include a surveyor to visit the build at different point in time to ensure the boat is being built properly.
Amazing, in the second to last sentence they are basically saying that if they installed a Lewmar windlass and the windlass is defective you should deal with Lewmar and not them. That is crazy.
This is my first video watch on this but I am going to visit the rest of your channel to get the entire story!
Thanks for the support. You have touched on a grey area. We have had numerous items damaged by the shipyard's poor installation. Who pays for that? The manufacturer shouldn't have to. Turns into total BS and arguments. A warranty not worth having for live aboard cruisers.
I answer NO to all the questions you posed. I would not touch a Leopard yacht with a 10 foot pole given your experiences coupled with the bulkhead issue that is widely known and reported.
Thank you for mentioning "fix the window with flex tape"! I'd been thinking that I need to scrape and caulk with "appropriate caulk". Silly and time consuming! I'm just gonna butyl-tape this dang thing together and SAIL! :-)
In an emergency**** ;D haha
@@travelsketch It is an emergency! Boat WORK is preventing SAILING! ;-)
i can imagine the stress and frustration you all feel and of course the wasted time that you have had to endure ,you all show a lot of courage and integrity , after such a huge investment you would expect and from a large company that they would be more than willing to rectify warranty issues not only to protect their brand but more importantly to make the customer experience good as i`m sure they did when you were handing over your hard earned money !! quality of work is paramount for safety when your in the ocean they seem to forgot that peoples lives can be at stake , 🧐
Thank you for the support :)
Thank you for the video of that situation, I shall be very wary of my dream catarmaran in the future.
Wow!!! Leopard 45 has been my bucket list boat until watching this
You guys are awesome for not taking the money and cashing for they sake of your voice.
SHAME ON YOU R&C and Leopard Boats... You are suppose to sell dreams, not kill them
Thanks for the comments and support. End of the day there is a limit to how much BS customers will put up with and stay quiet. R&C's overall treatment of the boys and the quality of the boat went beyond unacceptable.
Yup, I won’t even look at a R&C now. Thanks.
This information is valuable and I'll help spread the word.
Thank you, this is probably one of the only things that keeps large companies honest now. Individuals often want to do the right thing but may fear for their jobs by speaking out.
Hang in there, you guys are all most there!
😃 Teesh and Tynan post the videos but the comments motivate me haha
:)
Its been a long time but this is similar to BUMFUZZLE with their Wildcat catamaran. They documented everything the company sent. I remember one point that they threatened to sue the sailors for slander and and all they had to say is that "these are your e-mails". The company closed a couple years later if I am correct.
We have a LOT of documentation and recordings.
I responded to the original showing that you put out and in it I stated and I reiterate that I would never buy from a supplier who has such a disgraceful record of poor and totally inadequate after sales service. Please remember anyone considering buying one of these craft that whilst R&C have not appeared to have acted within their own terms of reference the initial responsibility lies with the manufacturer who created the problem in the first place! They should concede that ultimately they will be the losers in this and should supply the funding for all repairs without delay or supply a new boat forthwith! Good Luck ❤
They would likely have swapped the boat but that doesn't replace the extensive upgrades, rebuilds and account for all other costs. You then begin the process from the beginning with the high probability of a non disclosure agreement hanging over your head to silence you. Really after the manufacturer flips your hull for a profit, you're left as the only loser.
Wow, we met you in Chaguramas last year. I knew you were working through warranty issues but didn’t realise the extent of those issues, nor the trouble you were having to get them resolved. We have a Leopard 44 - the predecessor to the 45 and while I wouldn’t pretend that it is perfect, we find it a solid dependable home - indeed we started in Thailand in 2021 and have sailed approximately 17,000 Nm to reach the Caribbean where we still are (waiting out hurricane season). It’s my personal view (without factual evidence) that the Leopard 45 was SO successful and so popular, they couldn’t build them fast enough. So they took on extra staff to up the building rate (to keep up with demand) but didn’t have time to train the new guys properly and as a result standards slipped. But that doesn’t explain the response - unless you consider the number of claims being submitted 😳. I hope you are able to resolve all the issues in the not too distant future. Best wishes, John & Sandra. SV Knot So Bad
Thanks for saying hi :) Not much we can do about the mess they made but clean it up.
Thank you very much for your infirmative video. You are doing the right thing . Don't give into these greedy boatbuilders. I aplaud you. .Im very sorry for your suffering.
Thank you for the support :)
This is the same company which built boats with under-deck life raft lockers that broke off during heavy weather leaving a gaping hole in the deck, and without the life raft, which was washed away. See Curiousity at Gone with the Wynns, but theirs wasn't the only one.
Yeah we saw that. Sad isn't it.
Thank you, this was instructive.
great :)
Unbelievable that this nonsense is still going on. Tad and I really feel for you guys. Hugs.
We were surprised when this started at this late stage and we started hearing rumours from Cape Town that instead of being constructive they are back to thinking of silly ways to cause drama in the background. They would be better off spending their time and money on mechanisms to improve QC and some basic customer service training.
Thank you for sharing, terrible what they've done to you. Sadly, I wonder if the poor treatment was a symptom of the company buying Robertson & Caine. We will be buying our "dream" boat in the coming couple years, this will certainly make us think twice about who we buy from.
I was planning on buying a cat when I retire in 3 years. It won't be a R&C boat after watching this.
A warranty from them is worth nothing if they can't even agree to fix something like a critical crossbeam. I always thought that Leopards were built well and were considering a new Leopard at the 2024 Annapolis boat show but now we will need to think more critically about our decision.
Please let the builder know to encourage them to change their attitude and make our situation better if we helped you potentially avoid some hardship.
You really couldn't make this up if it were not so tragic! I can only wish you well in your quest for truth and justice and I sincerely hope that there might be say a retired KC who would be happy to assist you (Pro Bono) redress the "David and Goliath" Hades situation. Fair winds should you get to sea...
Re atanothercar comment. The internet is the last bastion of the individual the only place where the little guy can take a stand against companies who don't deserve to be in business. This stand at enormous personal cost has already made a difference because I directed a couple who were about to buy a Leopard to this site. Needless to say they have changed their mind about buying a Leopard catamaran. In the circumstances only a fool would enter any commercial arrangement with this brand. It's because of the integrity of this small group of people we are aware of the rubbish that's coming out of R&C yard and we can make an informed decision. Good riddins to R&C I hope you get what you deserve!
Thank you for understanding and the support.
I think it is disgusting how you have been treated. I take my hat of to for what you are doing to help others understand the risk involved with buying a Leopard. Especially their lack of customer service in dealing with warranty claims.
Thank you, I hate having to feature in this RUclips stuff personally but it feels like its the right thing to do. The channel was never meant to be for this.
We have ordered a new catamaran (not by this builder) and stories like this are frightening. I sometimes hear issues like this but it is often where the buyer owns hull number 1-10, thus where production issues haven't been perfected yet. The Leopard 45 has no such excuse, and this seems to be more of an example of volume over quality. Given that most Leopards go into the charter market, where users do not have the same expectations/needs as full time cruisers, this may work financially for R&C, and I am sure R&C just sees you as painful and unrealistic. It's a shame because these are good designs, and just a little more care and attention by the builder would solve many of these issues before launch.
Certain Robertson and Caine employees attempted to make us feel like we were unrealistic and painful in Cape Town. Since leaving what was the microcosm of Cape Town, many people from all different backgrounds and with many highly experienced people viewing the boat, nobody thinks that we are the issue anymore except three or four of the same keyboard warriors worried about their hull values who periodically send us hate mail. Lines are crossed when water is running onto electrical for example. That isn't acceptable on a cruisers boat or a charter. If they want to sell vessels advertised to cross oceans then build them, if they want to build bath tub charter boats, build Bali's.
Agreed with all that. Hopefully one day all this will be behind you . And hopefully your honest series of videos will have an effect on boat builders to either be better, or be honest about what they want their boats used for.
awesome
It's something alright
I am in awe of your determination guys going through this nightmare since delivery. We were looking at buying a Leopard in 2020-21 and just before signing on the dotting line, opted out as a second wave of COVID was hitting SA, with riots in the street and political unrest. In spite of the reassurance of local representative here Downunder and after seeing videos from R&C factory, we could not be sufficiently reassured that the quality of product would not leave to be desired. Some YT experiences also started to come out telling of warranty issues... Really hope you can see the end of this soon and sail away...
Thanks for the comment and support. We don't believe Covid had much to do with this as the factory had essential service status and we know more details than we have published so far. There were no riots in Cape Town and it was reasonably normal.
@@travelsketch Did not mean by any means to mitigate the manufacturer's monumental, irresponsible failings in workmanship, warranty and PR. Don't they have an Ombudsman of some kind in SA?
@@richochet5536 Nothing we can be bothered wasting time engaging with. SA is not a safe place. Attacking their revenue cow and winning would likely not be good for your health.
This is why you either have an third party account of verified funds, to be paid out at the completion of the contract, meaning after final survey to accept the build. Or a bank note that you have the funds ready on your account, or approved loan that is verified to be paid out only by the purchaser of the house/boat/etc after the contract has been completed. I don't understand why this isn't the case all around the world.. Like Royal Caribbean's latest ship being build, they don't own it yet and they haven't paid a dime for it yet. In fact various governments are backing the loans for the ship dockyard to build the ship... Only after accepting the ship Royal Caribbean's will pay the dockyard...
Really what you need in this time period to buy a yacht is 1. a law degree in the country of business. 2. a degree in shipbuilding or be prepared to pay an expert to do a week long survey before final payment which production ship builders usually won't allow. Paying a lawyer is like rolling a dice.
Disgraceful conduct by Robertson and Caine. Reading between the lines I now understand why the insurance company is haggling with not paying out another channels Leppard that burnt to ashes. Used to absolutely love Leopard boats but would not touch one now.
This video showed up on my feed because I had been watching videos of other leopards and considering a 51PC. Message received, moving on
Let them know if we helped you. We want them to pony up with a fair settlement and stop wasting our time
😂 so have never seen any of your videos until now. R&C would have been better off not fighting you. I would have never see this channel otherwise. New sub now👍
Well said.
As a lawyer, my feeling is that not going through a lawyer skilled in contracts was/is a mistake - even if you won’t go for the NDA and settlement.
Why is that? Send us a message on our site if you have a good idea. We are just doing our best.
Thanks for telling us
Well done. Obviously one would avoid them like the plague. Another consideration is any second hand boats must be suspect, both in workmanship under construction and any repairs carried out (or not) under warranty. I have owned and sailed 12+mtr multihulls and was looking to go 40mtrs on my retirement, rest assured you can guess what I will not purchase. Cheers and thanks for your tireless efforts and I trust you will have justice in the end. Happy sails (eventually) and may the wind always be at your back
Thank you so much for the support and comment. Let the shipbuilder know if we helped you as this has cost us a lot to do what is right.
Robertson & Caine Sold in June of 2023. The Czech Republic investment fund PPF, Own it now. John Robertson, achieved “sailing into the sunset”.
You think you got it bad go find the story of delivery skipper Reg Robertson who lost his life in a leopard cat that sunk off the new Zealand coast. The coverups from Robertson and Caine is very sad
If the boys were less prepared, more ignorant and in worse weather, they absolutely could have sunk in the Atlantic with the initial state of the windows and the ones they refused to change anyway one peeling off.
hi guys . my last comment said something about meaningful dialogue!!!!!.maybe meaningless would have been more accurate .keep smiling
🙂
A good reason not to buy a new boat from any company..... including new RVs as well. All my boats and RVs have been previously owned which in my case has resulted in a problem free purchase for me! :)
I love that NAUGAHYDE is specifically mentioned in the BS TOS. 🤪 Also "I...'sailboat racing'" when everyone knows that ANY time two boats are on the water at the same time is is ALWAYS a "race"! Yep. NOTHING is EVER covered by this company.
Oh no, my African boat broke lol
Hole in the water $$$...so sorry for your warranty issues
Thank you for sharing your views, it a real eye opener !! Very sad way to treat any customer, especially when they spend so much money !!! Well done, and stay strong !!
Thanks for the update. We won't be buying from this company. Hopefully, a one-off bad setup.
Good luck for the future.
DSNZ.
Please flick them an email and let them know. It may help encourage them to make our situation right.
You talked me out of buying any Leopard boat new or used.
Please let the shipbuilder know so they stop messing around.
Sue the bastards
There are so many sailing RUclips channels with the vast majority owning sailing cats in the 45 foot range. Those who stay with the sailing lifestyle all move up to boats in the 55 foot range or larger. There is a good reason for this, as these bigger boats are far superior and more capable. If you find yourself in the states (with the boat) you could easily find a lawyer who will take this case on, he/she would probably be looking for $10 to $15 million in damages. You have done nothing wrong and deserve to have this wrong made right, good luck.
we need all the luck we can get :) thanks
Unfortunately lawyers cost a lot of money. Spending years and hundreds of thousands of dollars may not be for everyone
@@ajsonstegard5729 - That's why I mentioned the US, easy to get a lawyer to take the case on a contingency fee, won't cost you a dime.
@@222INFINITY yea that makes me sick ...lawyers
Toilet paper seems appropriate. Not sure I'd look at buying a product boat these days as many seem to have issues.
In this case, the warranty is worth Negative 100K euro + 2 yrs of lost opportunity costs + 2 yeas of counseling for mental stress. So any potential buyer of a new Leopard needs to add another 250K euro to their new boat budget for all the warranty, opportunity and mental health costs that Leopard will not reimburse them for. It's really a disgrace the way this company has treated you. They have the deep pockets and know they can stall and wait you out until you give up or sell the boat. Their short term savings from ignoring you will have large long term consequences. Good for you taking the high road and alerting the current Cat customers about the Quality Control issues and lack of accountability with warranty. Wishing you some good luck.
The total warranty repair costs are way higher than that quote.
This is a very bad experience, thank you for not hiding it. Well done !!
OOOO ill send the sh......t out of this vid !!!!!!!!!!!! Love it!!
Thank you, take a look at the video where Robertson and Caine are challenged to pay for their own mess. Nothing has been heard so far.
Lagoon is off my list. Now Leopard is off my list. Who is a good manufacturer that is doing quality work and sticks by their clients????
Try Xquisite, it is hard to say, we would need to go to a boat show. Last year at Annapolis there wasn't very much that suited us or was very good. Maybe try a boat show in Europe.
I heard they turn out multiple boats per day
Maybe they should slow down.
Clearly their warranty program is to try and wait out the owners, and the warranty period and hope you give up fix it yourself so you can get sailing .
Had a brother in law have that happen with his car , they engine had a piston problem and they did everything to say it was not one and try to wait till it was out of warranty . Finally in the end they fixed it and the dealer stocked the pistons - you do not stock pistons if it is not a known problem .
Is it possible to pay for a boat survey on a new boat before closing? I am a realtor and I always recommend doing a home inspection even with a brand new home. They always find issues.
Yes you can. In our case the answer is complicated. The guys tried to get a reliable and impartial surveyor but couldn't get one at the time due to lockdown and it seemed that one wasn't needed as the issues were many and obvious. It would have been beneficial as they probably would have got a hull refund before extensive aftermarket work if we knew the amount and implications of the dry fiberglass. Getting a bad surveyor or a compromised surveyor is worse than having no surveyor.
So sorry you have had to deal with this. I can’t imagine! You buy a new boat with the expectation that it will not have issues and if it does they will fix them promptly. Good luck 🍀
Go legal for a full package of compensation / rejection.
It's been my experience warranties are not worth the paper there wrote on ! On land or sea or air .They have them to sell there items and a way to boost revenue . I don't buy the warranty and take and place 10% of the cost and put into a savings account just in case , my truck would have cost $4,500 for a warranty insteat i banked that money plus $3,000 ( 10% of cost of truck ) and if needed i have it for repairs. It's worked for me so far ! When you buy a car don't you have a mechanic check it out first ? it should be that way with everything ! Had you known about these problems before you purchased it would you still buy it ? I hope everything works out for you , i truly do understand your pain !
As hard as your story is, it’s an issue with the whole industry. We had the same experience with a French built 43’ monohull. The yard had the bad faith, arrogance, delays, incompetency, incorrect invoicing. We had huge critical issues with just about everything with an estimated surveyed fixing costs in the hundred and fifty thousand euro. It ended up with a law suit against their insurance company as the company rapidly filed for administrative bankruptcy. With a corrupt local court we won a meagre settlement after 12 years, but with resulting mental health, health, lost dream and financial losses.
A common story of court and then settlement that doesn't even rectify the situation. The problem is that nobody sees the silent suffering. Why we are determined to force change and are currently doing so.
All of the MOORINGS fleet is built by this second rate company. This is ONE OF MANY OWNERS who have had a horrible experience with Robertson & Caine.
Thanks for the comment and support :)
Think i jump R&C
Robertson&Caine, what a joke!
Once we where concidering buyin q a Leopard....
Happy as hell that we never will after learning how bad they are!
Feel sorry for all the owners of Leopard cats.
Contact their office and encourage them to work openly with Trent 😊 tell them you would have bought a hull, he gets a great deal of satisfaction out of helping decent people.
I am astounded that a company can get away with such behaviour. I feel sure in the uk a court case would ensue post haste
So are we. Shocking once you work it all out.
yip thats them! when i had to work with them, i had to keep an eye on them, check all there work! Im the Volvo Penta engine Guy. redoing there work over again is a big time waster! 😣
Nobody touches our engines since commissioning and that is why they run like a clock. We self service everything.
THE SAGA CONTINUES?😔😔😔
ya
Wow, we are in parallel universes with different results. Your story is heartbreaking and I had to stop watching the updates because it’s so infuriating. I have a Nordhavn 68 we had built and delivered in late 2021 and I’ve had 5 items in total and 4 of them were small like broken toilet seat and a electrical breaker that didn’t react well to heat. The one that was bigger was a materials issue and they asked and answered questions of me and the yard I selected for the repair and after 5 days asked where to send the check. It sounds like you stayed quiet about the issues until you saw how they would react which is all the manufacturer could have hoped for. So sorry that you have such blatant issues that have interrupted your cruising dream. Good luck
Yes you're correct. We tried to be as fair and reasonable as possible. They are more interested in playing stupid games than resolving problems to a reasonable level that restores our confidence in the product.
At this point call a lawyer for breach of contract
What a shame was thinking of leopard but will give it a miss
Not the first time I hear about terrible craftsmanship and even worse customer support. Leopard was the top contender for me and my wife but we‘ll go for another manufacturer after all the issues I’ve seen so far. These are not cheap vessels. It’s an absolute shame to behave like this as a manufacturer.
I would never buy a l45 cat I can’t belive y’all are keeping that boat I would not have it seeing the dry glass work it’s not safe I am looking elsewhere for my new cat
Please let the shipbuilder know.
Comment
haha TY
An old well surveyed well maintained and well used vessel is nearly always superior to a price point new vessel.
Very good new boats cost more than a mere mortal can afford.
Good new boats cost more than a mere mortal can afford.
Price point boats are all like this. Floating white plastic rubbish slapped together and not fit for purpose u less the purpose is sitting at a marina.
It’s why a Viking costs way way more than a riviera in powerboats. You get exactly what you pay for.
South Africa doesn't have professional hand labour.. I will never buy a leopard...or any boat built in South Africa.
That’s true they’re most likely using cheap labour which is plentiful here.
I had a choice of three boats to buy. Now that choice is down to two boats. Stunningly stupid of them.
Wouldn't recommend any one purchase a new mass production Cat, period.
Same with Seawind. They won't fix anything.
We have been hearing some disturbing rumours but they seem to be fixing all yachts on RUclips.
you need to speak w legal counsel very quickly. if the sale of R&C is an asset sale, you may not have any recourse against the buyer of R&C. I wouldnt sleep on this.
It sold a while ago and transferred ownership.
I am struck by how easily the woke children running YT are so easily frightened into removing videos, not only to protect other woke children from being triggered, but also to protect negligent corporations.
Using youtube to shame manufactures wont amass you the amount of followers to pay for your adventures. The marina quote is very high, and most of their fees speculative. Not sure what entitlement you thought you purchased with that boat, but you should have done local shakeout and inspection before casting off to an entirely different continent.
Your comment suggest you haven't watched many of our videos and don't know much about us.
- We don't need followers to pay for adventures, we work. If you go to our website I have a collection of resources about working from a boat developed from our experiences.
- $10,000 was donated in advance to Vet Tails to offset any potential proceeds of this warranty series, an amount that was chosen to far eclipse what could possibly be made.
- The boat spent about 7 months in Cape Town before departing for Europe where Robertson and Caine guaranteed it was safe and were wrong.
- To date the actual cost of rectification has far eclipsed what the Italian yard estimated and this has been almost all covered by Leopard/Travelopia as they do care to an extent.
In my opinion the only way to effect change from a large corporation, after all else fails, is to hold them publicly accountable for their actions, staying silent gives them permission to continue as they are which is evident by repeat issues.
Demanding the removal of critical materials about their activities is a shameful and unacceptable behavior on the part of "Leopard."
See what happens if someone does that again.
I sure will not ever get a warranty with R&C
I see you watched the video ;)
Shit. What a shocker...disgusting behaviour. Unfortunately it's typical on any industry. Hand over the money......and they say good by. CLASS action should be on the agenda. Good luck...
It's clear. Never, never, NEVER buy anything that Robertson & Caine made. And stay away from Leopard catamarans. These are expensive, considered luxurious cats. What an eye opener!
Look at second hand and get a high level survey.
They want to cover stuff up...this part of the world by the way dosen't have a good wrap anyway. They are not known to be very skilled or do honest quality of work. You can't buy these crap boats cheap enough to make it worth it.
Shameful how on earth can they get away with this.
Silence money and NDA's IMO. You only have to talk to previous owners. I was watching a meeting with Trent and the R&C CEO, he was prepared to pay Trent out some amount as long as it was "no blame" presumably with an NDA which is a joke because it is obvious who is to blame for all of the failed construction and lack of warranty support. It's interesting, Tynan would take the silence money, so would I if it was high enough, Trent said something like he will not allow them to absolve themselves of all guilt and then put a permanent silence order on him because of their poor work for cash and leave him with a problem. I think he chose to work with Travelopia because although they can't state it publicly, he thinks they respect his point of view and what he wants to get out of this. He doesn't believe that they are happy selling boats like this.
I think you are way too generous towards them... Having had a Pescot catamaran built in Noosa by a small professional outfit there, the build quality there was far, far, far superior to anything you've got--we had not a single warrantee claims.. There is just no excuse for such poor, and I would consider dangerous, build methods. For me, the trust in the actual boat to cross oceans has gone. Well done for bringing this to our attention! It cannot have been easy!
It still isn't easy, doesn't help that government policy because of lockdowns essentially pushed us in the direction when before that we had far better options available. We will never be able to afford to do this again at this age. Screwed everything up for us.
this is eye openning,,that brand is suck
Thanks for taking the time to watch :)
Sounds like you need a lawyer.
That doesn't solve everything.
@@travelsketch No, however I would hate for them to get away with taking advantage of you that's all. I similar issues with a ford truck and when all was said and done I ended up getting them for fraud and triple what I originally paid for the truck. Just a suggestion that's all.
i will never buy a Leopard .
Please let the shipbuilder know why not so they do better.