How to Resolve Difficult Conflicts | Freethink Crossing the Divide
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- Опубликовано: 25 июн 2017
- Have you ever found yourself in an argument that was so frustrating that no resolution felt possible? Harvard’s top negotiation expert, Dr. Daniel Shapiro, says it’s not what we’re arguing about that’s the problem, it’s how we’re arguing. Dr. Shapiro is author of Negotiating the Nonnegotiable and has committed his career to giving people a framework for resolving their most emotionally-charged conflicts. As political and cultural tensions continue to heighten in the U.S. and around the world, we asked Dr. Shapiro how we can move forward. And he has three insights that could forge a path toward understanding.
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Incredible insight. Not every day you can attend a Harvard Classroom. The world needs more Dr. Dan Shapiro. Thank you!
I'm glad I found this. Thank you freethink
#1 is spot on. 2 and 3 are total misses, however. By an enormous margin in my experience, one of the largest problems - on par with #1 and arguably a priori to it - is definitions. Everyone *thinks* everyone else shares the same meanings of words. Demonstrably, they do not. This is a total blocker and renders all subsequent discussion pointless.
e.g. consider the abortion debate: person A values "life" - the problem here is immediately apparent and MUST be resolved before any further discussion on this point to have any meaning; however, everyone assumes everyone else means the same thing by "life" (and all other words used in debates on this topic) and they again *demonstrably* do not.. we must break these terms down and be EXTREMELY detailed in what EXACTLY we mean.. this almost intrinsically means meaningful discussion must be lengthy. This comment a case in point, and yet as long as it is, surely I will have miscommunicated something to someone.
Briliant
Same with perssonal and interperssonal conflicts
Bravo
Powerfull
The quality of this video is unusually great, you summarize a pretty complex topic in 3 focus area and the video itself is entertaining, well done ! I use this video as a cheat sheet to strategize on how I resolve conflicts fearlessly.
Awesome. Love it. Thank you.
Key points: Who are you and what do you stand for?
fantastic! This hits the core of what we must begin to do as human beings.
Freethink has created a good series. I hope to bring some of these things into the classroom. I wish they would do one on scientific/medical arguments. Maybe they will in the future
Excelente video, uno de los mejores profesores de Harvard
What a time to cross the divide!
Nice master Shapiro
We can not play devils advocate with people's civil and further possible human rights we need equality.
Most people can't argue or discuss without involving or being taken controlled by their emotions.
These camera men are going to be better individuals
To a child the wisdom inculcate the necessity of respect. Self respect and the respect of the other. the child learn the value of self-restraint since the child is a part of a whole, etc the aim of all these is to allow the child to acquire the conviction that through these the child makes himself or herself an instrument of mediation that favor the social cohesion. And social cohesion prevent conflict.
Unfortunately when adults who lacks the basic wisdom claim this and that have erected contempt of the other, greed, violence, injustice, etc in universal maxim, shaping the minds with the principles of conflicts, the question of how to resolve conflicts must explore the question of how to prevent conflict?
Justice is the principle of the respect of other, combine with the principle of self-protection. In other words, the respect express to the other carries an information. That implicit information is respect must be mutual, hence the idea of self-protection.
Hello Sir ...are you the client of Rose Helena Scott from UK? Pls reply
this dude aged well ngl
For politics let me tell you. It is not about being heard it is about the business.
Use your deescalation skills immediately.