I just use one source at a time. If the AVR is turning things on then that's a problem. I would avoid having more than one hot source to the receiver though, that's when you can confuse the receiver. It is designed to switch.
Yeah, maybe stop the Disney Dolby vision movie first, then move on to the next thing you want to do, because it must be super confused with all these signals being sent at the same time? And usually when a device is turned off, I wait for a bit like 10 seconds before I turn it on, I bet if you do this with a $3000 AVR it will still have problems you mention, most devices at this level are sensitive.
@@qwazyd0gg Since the TV has Google built in I think the only device I'll have plugged in is the PS5 anyway so CEC probably not an issue for me anyway. Thanks for the review!
TIP!! ONLY FOR device with Alexa support (most likely Google Home also). I'm sure this tip will get lost in the sea of comments but here it goes. 1. Download the HEOS app and enable it with Alexa skills. 2. Enable Digital Assistant for Xbox and download Alexa app for Xbox (Alexa skills). 3. Make a group in Alexa and add both the Denon S760H and Xbox to group. 4. Now you can turn on/off both with a voice command and no remote HDMI CEC issue or at lease out of sight out of mind. If you have other devices with Alexa support adding them or creating new groups might be just the trick. I bet this works with Google Home but I don't have that so can't confirm. While not a complete fix it is a workaround that works for me. Peace!
Can you do routines to switch to certain inputs? Like if i want to game can i have my routine turn on my pc (already have this) and choose my pc input on avr? While having a second routine for watching tv which switches to my firecube on the avr?
As far as I’m aware, a PC GPU has limited CEC capabilities. Most modern devices if configured correctly will turn on all necessary equipment and select inputs on hardware power up… When CEC wants to work anyway
Hi Andrew, I've been thinking about pulling the trigger and buying this Denon receiver but now I'm unsure. The other receiver that peaked my interest was the Onkyo TX-NR696. Both are currently at the same price at Best Buy. Unfortunately, every time I look up reviews I read bad reviews on both (even though there are very few bad reviews). I honestly have no idea which I should purchase. I don't own any of the newer gaming consoles and I'm really more interested in it playing my blurays and 3D movies. Any thoughts on which receiver would be a better option for me? Great video btw!!!
That’s a tough call. Honestly I think they’re both very similar to each other, with only small differences between the 2 that won’t matter much to you. Wattage is about the same across both, the onkyo has multi hdmi out and a pre amp (iirc), the Denon does have hdmi 2.1 which doesn’t matter for gaming but does support hdr10+ for Samsung TVs where the onkyo does not. I’d probably lean more to the Denon just due to release date and most features being native where the onkyo has either added some via software (such as atmos height) or not at all. Hope that helps!
That's great!! Thanks so much for getting back to me so promptly. Reading all your reviews and videos, it really shows the dedication you put into your channel and you respond to everyone! I am also leaning towards the Denon. Thanks again and you just gained a follower for life! Cheers!@@qwazyd0gg
CEC has been a headache since its inception. Every time I think I'm going to take advantage of all its great features ( on any setup) I run into problems, give up and go back to manual operations.
If your Denon S760H is experiencing CEC (Consumer Electronics Control) switching problems, it likely means the automatic input switching feature based on HDMI commands from your TV or other connected devices is malfunctioning, causing unexpected source changes on your receiver; this can often be resolved by checking your CEC settings on both the Denon receiver and your TV, ensuring they are properly enabled and configured, or even trying to disable CEC altogether if the issue persists. Key points about CEC issues with the Denon S760H: Check CEC settings: Access the Denon S760H menu and navigate to the HDMI settings section.  Ensure "HDMI Control" (or a similar option) is set to "On".   Verify that the connected TV also has CEC enabled in its settings. "TV Audio Switching": This setting on the Denon can cause automatic switching to the "TV Audio" input when receiving a CEC command from the TV.   If you experience unwanted switching, try setting "TV Audio Switching" to "Off" in the Denon menu. Potential causes for CEC issues: Incompatible devices: Not all devices support CEC fully or may have different implementations, leading to conflicts.     Outdated firmware: Check for firmware updates on both your Denon receiver and TV. HDMI cable quality: Using low-quality HDMI cables can sometimes cause CEC problems. Troubleshooting steps: Restart devices: Turn off all connected devices, wait a few seconds, and then turn them back on again.  Try a different HDMI cable: Swap the HDMI cable connecting your TV to the Denon receiver.   Disable CEC on other devices: If you have multiple devices connected with CEC enabled, try disabling it on other devices one by one to isolate the issue. Consult the manual: Refer to your Denon S760H user manual for specific instructions on managing CEC settings.  Alternative solution: Use a universal remote: If you cannot resolve the CEC issues, consider using a universal remote that can control all your devices independently, bypassing the need for CEC functionality.
I have an LG CX and a Denon x1700 plus all new consoles and an AppleTV and while it wasn’t as bad as what you had here it really was not a good experience. I ended up disabling CEC completely for every device and use the classic way of changing inputs myself on the Denon remote. Such a shame that it doesn’t work properly. I read if from many people on the internet and I feel like it’s really only a good solution if you have like one or maybe two devices and still need a little bit luck. With 6 different inputs like I have (PS5,Series X, Switch, Cable TV Receiver, Apple TV and a UHD Disc Player) it just don’t know what to do.
I've experienced something very similar to this with my setup. I got the Denon X6700H in October 2020. Initially I was using it as a video switcher for; Apple TV 4K, PS5. With those sources going into the Denon, and then on to my LG CX. I had weird issues like this, whenever the HDMI signal had to do a "hand shake" with the Denon. So anytime switching from SDR to HDR/DV, and back again. Like when watching something on Netflix (on Apple TV) and I'd be watching a show in HDR, then going back to the Netflix menu screen in SDR. Apple TV was set up to do Match Rate and Content. And then even when trying to have it switch sources between the PS5 and Apple TV. I tried switching HDMI cables. And then switching inputs. Sometimes it all worked fine. But more often then not, it would not work. Switching the Apple TV to always output HDR or DV seemed to fix it. For now now the Apple TV wasn't doing any HDMI handshaking with changing the signal. But I didn't want it to always be outputting HDR for non HDR content. I had to bring the Denon in for service for another issue, faint audio buzz with HDMI audio. I asked about the above issue I was having. He said he had been hearing that alot with other customers using Denon and Apple TV. But I found a solution. I use my LG CX as my video switcher. My Apple TV and PS5 first connect to the LG CX. Then eARC the audio to the Denon. And now it works. No more of the above issues. BTW - for the service work, they needed to replace a HDMI board on my unit. Denon sent me out a refurbished unit. The warranty on that expired in October 2011. Refurbished units warranty is only good for 1 year, from original date of purchase.
I have my Apple TV set to HDR 4K with match rate and content, which allows me to still watch DV content when available but the main interface remains HDR10, which has helped a lot with some of my issues. I’ve also heard of people having audio sync issues and remote lag when trying to force DV on the main OS screen. I didn’t, but the HDR fixed my handshake issues a lot so far.
@@_Volt_Ron_ hi! I have your exact dame configuration (brand wise, must previous modèllini)… i swear im going crazy trying to figure out scheme connection to basically turn on off control tv and receiver (audio up and down) by must using Apple TV remote. Can i ask you a suggestion with this configuration?
@@MrRiffbear1 I would try a different HDMI cable. If that works, then you know it's the HDMI cable. If it repeats, then it could be a faulty HDMI board. Then try contacting LG for warranty repair.
One of the primary purposes of an AVR is to be a reliable HDMI switcher. This is really bad that Denon is absolutely failing at that. Have they released updated firmware to fix the problems yet?
No updates; however, I’ve spoken with other users of other AVRs and it’s mostly a universal concern with modern hdmi equipment. Most equipment no longer turns completely off (PS5/Xbox rest modes as an example), and at times will trigger a CEC handoff due to background tasks pumping a small amount of current through the console. I’ve elected to turn off CEC switching and now only use CEC for volume management and it hasn’t been a concern since.
I ran all my devices my 7 series LG TV and then ARC to the S760H receiver and it works well. I’m using a harmony remote though which is sending a signal to tell everything to turn on because sometimes the CEC does miss that. I haven’t had this issue where yours is switching between devices. I only have Apple TV, Nintendo Switch and Xbox. And I only have 5.1 speakers. Anyone watching I would turn CEC off on the consoles if they’re giving you grief especially if you’re using the game controllers anyway.
I turned off CEC for auto power and device switching and it fixed it up. Having only 2 (one being eARC) hdmi 2.1 ports on most TVs outside of LG makes running eARC only really tough :(
I noticed you kept going to the input menu on your HiSense TV. Do you have your devices connected to the TV HDMI ports, or the Denon HDMI ports. I've just set up my S760H (Costco was selling for $399). Simple setup, Fire Stick, and BD player connected to the Denon. Short term fix was to just disconnect the Sony BD player for the moment. I only have the Denon connected to my HiSense TV.
I have them into the receiver and was using the TV remote and CEC to control the input. Since this video I simply turned off CEC switching to correct the issues I was having.
I have an LG BX and the S760H and my issue is TV Audio won't work suddenly. I have to power cycle my tv to get it to work again. And yes I have ARC checked on my TV but it doesn't seem to work half the time
Sounds like a poor handshake issue. Double check your software updates and try plugging them into the same power bar, then if that fails try alternate power outlets
@@qwazyd0gg you could very well be right, my theory is I'm using like an 8-ft copper HDMI 2.1 cable from my receiver to my TV, and I think it's just not a good enough cable so I'm going to upgrade to a fiber optic HDMI cable and update this thread.
I’ve had nothing but success with the inexpensive UGreen HDMi cables (10ft and 6ft). That’s what I’ve been using exclusively for the last year or so… not sponsored lol
@@qwazyd0gg Wow. Maybe it isn't my cable then.. then if you're not encountering it it could very well be LG's software on my TV. I'll try to use the same surge protector and see if that fixes it
I have the same receiver and the Playstation 5 and Series X as well and odont have any of this issues Atmos play perfectly over Xbox and Fire Tv. I think you have a defective unit.
I’m not sure how the warranty would work for me since I bought it from Amazon US from a reseller that bought it from Costco and had it shipped to Canada.
I’m honestly not sure. I just turned CEC auto power and switching off and never looked back. I think it’s less the amp and more an issue with most devices being in a persistent state of low power standby continuously triggering CEC. Seems to be an issue on a lot of modern amp and other AV components.
Thanks for the informative video. I think I have the same exact problem but I only have one device with no switching. Every time I turn on my xbox one (with xbox controller, harmony hub, alexa, it doesn't matter) it turns on my TV and receiver which is what I want, but it turns on the wrong input on the receiver. I have to manually push the game button on the remote. It is driving everyone crazy. If it wasn't a replacement for a dead receiver I might have returned it already.
I bought this receiver at Costco brand new last week. I set it up and ran through some different audio to test it and it sounded fantastic. I then though it would be great to be able to control the volume and power through my firestick remote like my last receiver. I got as far as the firestick setup having me press the power button to see if it turned the receiver off. Literally had sparks come out the bottom of the Denon and loud pop noises. The thing was hooked up for like 2 hours at this point and it was a paperweight. I exchanged it and am not terrified to set up CEC. I'm actually putting the firestick to sleep before switching to PS4 and vice versa because I'm afraid to blow it up. Exactly how you want to feel with a brand new receiver.
I have the same receiver and recently i got the LG C1 and the issues began lol. With my older Vizio Quantum X have no problems. My conclusion is the EARC. If you uncheck the EARC on the LG you loosethe Atmos. The only solution i found was deactivate hdmi Control and HDMI pass-through on the Denon. The only downside is that you need to change the input manually in the receiver each time. In my case i have a Harmony Remote is not much a hassle but it not a perfect solution. I hope it help some one with similar problems.
Been loving the s760h but also having CEC issues, might be my TV though. Every time I turn on the TV, which then turns on the denon, it quick shows "DD Surround" picking up that it has the capability of surround sound but then as soon as I press any button on the tv remote, it switches to stereo and stays on stereo for any app on the tv. I have to then go into CEC settings for the tv and "rescan for cec devices" and it picks it up and goes back to normal. Just a pain to have to do every time
Allow me to throw in my two cents and another gripe I am searching for a solution. So I just bought the s760h and a Sony A80J TV. Get this. The Denon will take and input from my old Oppo Blu-ray and play sound just fine thru the Blu-ray port on the Denon. But when I plug the HDMI arc/earc cable between the TV and the Denon, no audio will come thru from the Blu-ray anymore. The moment I unplug the arc/earc from the Denon, the audio comes right back from the Blu-ray player (which I also use to play just CDs). I am also having a bad handshake issue between the Denon and the Sony TV thru that arc/earc. Sometimes it will switch over to displaying the Denon setup (when I hit the setup button on the Denon) and sometimes it wont. It doesnt many how many times I select the input on the TV to be the arc/earc port, it simply will not display the Denon setup screen. Then for no reason sometimes it will. This is driving me nuts. Denon support is just horrible. You have people reading a script. If you ask them anything remotely technical they cant answer it. So if we cant talk with a REAL support person at Denon then what? Sony tech support was no help either, but at least the person on the other end of the line seemed more technically competent. I am at a loss. I don't know if this is an issue with Denon or Sony. But the real issue that may cause that Denon to go back is the sound quality. Man oh Man is it bright? To Shrill levels bright where it hurts your ears even when the volumn is not turned up that high. I don't know if there is some setting that needs to be changed, but this is unacceptable.
I feel like the best option is to run your devices thru your TV and just passthru the Audio to your receiver , seems like it’s gonna take the manufacturer’s awhile to get all these bugs worked out with 4K @ 120 , CEC, HDCP, and Atmos/ Dolby Vision bugs
I would love to but I only have 1 more available 2.1 port aside from my eArc port with 2 additional 2.1 devices. For now I’ve just turned off CEC and things have gotten better.
I agree it works best this way but obviously it really limits your number of devices. I’m impressed my LG tv is passing Dolby surround signals via HDMI ARC the old optical with my old Denon never did that. I ran optical direct from Xbox to the receiver for that reason
CEC never worked for me. Even with the new 760H I had to disable CEC on all devices. I control the whole system with a Harmony Elite remote, so it doesn’t annoy me too much.
This is interesting 🤔. I have not seen this issue, but it might be because I have my PS5 and XSX connected directly to the TV and am using eARC to the Denon. I primarily use my tv remote and it will turn on only the device for the current output. So if my output is on the XSX, it will not turn on the PS5. Might experiment running the systems thru the receiver and see what happens.
@@qwazyd0gg Gotcha, I think most of the TV's out except the C1/G1 come with only two HDMI 2.1 ports, if I'm not mistaken. Your video was great, subbed!!!
I ha a problem where the Samsung TV eARC wouldn’t turn on the Denon, only turn off. Now weeks later it’s suddenly working. I wonder if either the Denon or the Samsung had a software update automatically that fixed this issue.
i have a qustion is it normal for the screen to be blank...... out of no where it will not show anyhting is blk but i can have sound and increase volume but it does not show at what volume its up or anything... pls help
I have an issue with this and a chrome cast with Google tv. Chromecast is plugged into media player spot... whenever i turn to this input the first time the video is heavily faded grey. I have to click setup and then back for the color to display. Any tips?
@@qwazyd0gg i tried 2 so far (non of the 8k ones)...also noticed that I'm guessing because of the hdmi control setting being on the video constantly flashes off and on about 7 times jnril it's finally on for good (in the greyed our vid)
I know this problem which I have with my old Onkyo & LG Smart TV. The issue was about hand shaking between TV and receiver. Ronvolt was mentioning about it. The solution I found from a forum was that I need to plug both power cords out for 10 seconds and then plug in together in order to make handshake with each other. It actually works everytime but it's a really nerve racking thing with this HDMI 2.... changes.
I completely lost powered in an uplanned outage 2 days ago, so everything got power cycled and reestablished at the same time and the issue still persists :(
I've manually switched out of Spotify or anything that uses the CPU using the "Net" button, then reenabled ARC on the TV. That seems to help it. You need to switch to "Net" and back to get it working if you're already out of "Net" input. If you get out of "Net" input before then the issue will not occur. Something is happening in the implementation that makes it not receive the audio while it thinks it does. I've got an Onkyo NR 636 and LG OLED Smart TV if that's any help.
Wonder if it’s a codec issue. Does a power cycle bring it back? Mine was triggering protection mode at times because of the CEC aggressively switching. I turned that off CEC and no issues since
Is it possible for you to make a video about DTSX because on my Denon s750h I can’t upmix DTSX In 2 channel but will only work if I’m watching Netflix. And the upmix won’t work on Spotify. I can only use dolby surround. If I want to use 2 channel upmix.
@@qwazyd0gg thanks for getting back to my text messages definitely helps out a lot. And the only reason why I was asking is because I have a onkyo 686 and the DTSX upmix works on that perfectly fine but on Denon my height speakers don’t work. In 2 channel content
After doing in AV work for many years I guess they still haven’t solved the HDMI CEC issues. Leaving this on for the client always resulted in a call back. It’s a shame Harmony is out of the remote game as there is no good replacements yet.
From the April 9th announcement on Logitech's blog: “While Harmony remotes are and continue to be available through various retailers, moving forward Logitech will no longer manufacture Harmony remotes… We expect no impact to our customers by this announcement.” - Aug 5, 2021 Most remotes you can find now are old dead stock, renewed, or refurbished. I’m also unsure how their software platform has held up 🤷♂️
Here are my settings, I just leave the AVR on, works for me and I can still switch between inputs with my Sony remote, the Freesat TV Box is my primary goto when watching live channels. HDMI Audio Out. AVR HDMI PassThrough On -Pass Source Freesat TV Box -RC Select Source Only HDMI Control On -ARC On - TV Audio Switching On -Pow. Off Control Off -Power Saving Off
@@qwazyd0gg I still have intermittent issues after the updates. But never got what you showed in you video. I have a LG CX65 with the 760H and a Xbox Series X and a Switch Gen2 hooked up.
It’s CEC for the most part. So many different TVs and electronics simply fight each other for the CEC handshake, and with modern tech being “always on” such as gaming consoles, smart streamers, and TVs, they cause racking constantly due to confusing CEC by performing idle tasks.
I'm Looking To Purchase This Denon A/V Receiver As A Replacement Upgrade From My Current Yamaha RX-V373 Because It Doesn't Support eARC, I Don't Have Or Play Gaming Consoles - So Hopefully I Don't Run Into These Issues. The Only Devices I Would Hook Up To The Denon Is a 4K Blu-Ray Player and My New Hisense U8H UHD.
Just a hypothesis but I wonder if this is a conflict between the recievers CEC and the TV's CEC trying to fight each other. If the TV see's the reciever as 1 input I can see it potentially turning on everything it's attached to. A possible solution then would be to turn off the TV's CEC and control everything through the receiver? I do not own a reciever and am shopping around for one which is how I landed here so I'm more than likely talking nonsense lol.
That’s exactly what I’ve done. It actually got even worse with switching itself, to the point it would trigger Protection mode on the Denon and cause it to turn off. From what I’ve seen online and in the comments, it’s a wider spread issue across many different TVs and AVR combinations as well :(
I turned off the CEC switching, but left it on for volume control. It’s not the end of the world to change my inputs via the AVR remote and everything has worked well since
I'm thinking that ANYTHING MANUFACTURED IN 2020 & ON is going to be pretty much crap. I also just got a AVR-S650H new from Best Buy, I'm going to set it up tonight for the first time with a JBL SCS150 surround system, I'm thinking that I will only update the AVR Reciever software if I have to, what do you think? I'm not a gamer so I just got the Reciever for movies and music.
I thought I was going crazy when I ran into the CEC issues on my 2018 LG nano TV. Chromecast and PS5 both connected to the receiver and both would turn on and the inputs would "fight" eqchother. upgraded to a (larger) 2021 LG nano and I haven't run into any of the CEC switching issues... yet. I can safely cast something to the Chromecast and have it turn on my TV without the worry of my PS5 taking over shortly afterwards.
Mine is hit and miss. When it misses, it’s pretty aggravating, but it’s normally not terrible. Usually just launches everything at once and I have to just deselect my desired input once. Sometimes it switches back and forth 10 times and I have to power cycle the receiver to correct it.
...and it's back. can only get it to stay on the Chromecast input now if I hit the button on the Denon remote. if I try and use the LG remote it just switches to the Chromecast and then immediately back to the PS5. grr
I've got a denon avr-s710w and have an issue like that. Have ps5 and satellite hook in. Would the avr-s760h be an upgrade pertaining to video output but less power to speaker? 710 believe is 80w. Would I notice a big difference?
Between 75w and 80w I doubt you’ll notice the slight loss, the biggest advantage is the graphical advancements in 120hz and additional gaming features.
I’ve just picked up a second hand Sony str dn1080 but hate the sluggish menus and switching. Am thinking of picking this one up, so you think it’s better than the Sony?
@@qwazyd0gg thank you for the reply, just seen a lot about Cec issues which are putting me off. So if the denon isn’t better than the Sony sound wise I’ll stick to the Sony I think.
I think that’s a smart move man! No need to spend the money unnecessarily for sure. Thanks for the feedback on the vids too, it’s great to hear that they’re providing value :)
The issue is CEC. Don’t use CEC. I’ve been into home theater for over a decade and have never been able to get CEC to work properly across multiple receiver brands. It sounds great on paper but almost never works in practice. It might work for a while and then all of a sudden it stops. Not worth the headache. Using multiple remotes is much less of a headache. Turn CEC off on the TV, on the Denon, on the Apple TV, on the consoles. Buy a universal remote. Problem solved.
I have been using CEC for over 15 years. My ancient Sony STR- DH810, BRAVIA TV, DVD, and FIOS equipment all work perfectly. So do my two Rokus. Now I just purchased a Samsung TV, enabled the eARC, and all works in harmony. Make sure your older cables are up to date. They have to be high-speed and ethernet capable. Most recommend at least 48gbps. New cables marked for 4k and HDCP 2.2 or higher should still be checked for high speed and ethernet.
Hello Andrew this issue is driving me crazy also but it's not turning on all my HDMI devices but all my HDMI inputs just scroll around and won't stay on one input even when I select one. I currently have the LG C1, Denon AVR-S760H, Nvidia Shield, Xbox Series X, and a Tivo Bolt. My issue seemed to get worse when LG put out a firmware update so I thought it was LG but by reading the comments it seems like it happen on different TVs also and Denon and Marantz AV receivers seem to be the cause of the problem. The way I get it to stop is to select Live TV input for a few minutes and then I'm able to select then an HDMI input and it stays on it. I have not done this yet but was thinking about contacting Brent & Adam from Merta AV and Phil Jones from Sound United because before HDMI 2.1came out he was doing a bunch of RUclips videos about HDI 2.1. Maybe because you are a RUclips Star you might get them to respond to you. Thanks for the Videos.
I had similar racking issues and only found that turning off hdmi switching in the Denon settings gave me a solution. CEC still controls volume; however, I have to manually select my inputs
I have the same set up. I'm also randomly getting no sound when I use youtube and amazon prime on the Nvidia Shield....requiring a reboot to get the sound back. I also notice that if I have the Nvidia Shield on and I manually switch on the Denon with the Xbox Series X on the LG C1 art screen saver pops up and I can't even get to the Microsoft sign on screen. I have switch back to the Shield on the Denon and shut it down before the LG C1 art screen saver goes away.
Weird! What happens if you turn of CEC controls from the amp? I wonder if it’s a funky handshake issue. I turned mine off completely and it fixed damn near every problem I had with audio and video
@@qwazyd0gg I went into each device and shut down cec and it fixed the issues. The lg c1 does turn cec back on even if you switch it off but it doesn't seem to do anything as long as the other devices have cec set to off.
CEC works perfectly for me for anything connected to the denon input channels. ONLY the tv remote(which is connected via arc) works independently for the on/off button as in if I use the tv remote to turn on, it only turns on the tv. Volume button on the tv remote does control the denon. The streaming stick remotes and playstation remotes turn denon on and control volume perfectly
I just ended up turning off all auto power and input switching settings and rely on CEC for only universal volume control. Kind of a pain in the ass but it’s better than the input switching during an online game
@@qwazyd0gg thoughts on just running PS5 and ATV to tv and earc to receiver? that is what I use to do when I didn't have a 2.1 receiver and it worked but that was a high end yamaha
@AndrewReifel my setup rn is ps5 and Xbox series x into the receiver into my hdmi 2.1 with eARC, that way I can set everything to a gaming specific mode and color grade. Then I moved my Apple TV into another tv hdmi port and run eARC to the receiver for audio.
@@qwazyd0gg gotcha. Maybe I’ll try adding ps5 to tv and let Apple TV stay connected to receiver. I have hdmi cables to run both to tv and earc back just wanted to connected everything to receiver initially why I bought this ha
@@qwazyd0gg This is now fixed on current stock? I just ordered yesterday from Costco for great price. But reading your other comments below, you still have CEC switched off? How do we know that the issue is corrected in North America? Thanks mate, great vid!
Not at all. Things actually progressed with the CEC switching so much that it was triggering the protection mode on the receiver. I turned off CEC switching and it’s been fine since
Jeez. I have the same U8G and the 760h on the way. Kinda worrying. Maybe I'll just ignore cec. Considering just using the series x to run all my streaming services so I don't have to switch around so much (not to mention that HBO max app built into the U8G gets terrible picture quality but runs flawlessly on the series x.)
I’ve since disabled CEC entirely on my Apple TV to correct the issue. The PS5 still turns on with the amp from test mode, but auto sleeps itself afterwards. Main issue was the aggressive CEC switch to the Apple TV constantly
I had the similar problem. In my case it automatically wanted to change to ROKU. I solved it by turning off TV audio switching,(In HDMI setup)& turning the last two settings off. I also dedicated my Pass Source as My Intel NUC HTPC. My real problem Is Dolby Decoding through my Intel NUC/HDMI; Whether it be Dolby Digtital, Dolby Atmos, through my LG nano 91, and my Denon s670H when playing BD files with Power DVD, it loses it's audio signal and there is momentary silence...so far my only remedy is using Power DVD sound decoding instead of Dolby. DTS plays good. I have updated the HDMI firmware on my Intel NUC, and purchased 8k cables from Amazon, and none of these cables pass the built in Denon Cable Tests....With every firmware update from Denon I hope it will fix the HDMI Dolby decoding. I don't have problems with any other source except my Intel NUC10i7FNB. Very frustrating, because with this S760H I am now on my fourth Denon receiver, over the years. The selling point for me on this receiver was the built in Bluetooth for headphones, which is actually quite mediocre. I have considered switching to Onkyo, or Yamaha, but I've already spent $495.00 with tax on this receiver. I really give this receiver a 4.0 out of 5 because of the switching problems and the Dolby decoding. Quite a long time later: 09-23-22 Solved problem by limiting max resolution to EXACTLY what I have, 4k 60hz. Period. Now works w/o problem, apparently it kept looking for a 8k TV/monitor.
I can't believe you don't get it!! CEC sucks. Turn off your CEC settings for Xbox, PS5 and I'm guessing apple tv. An example is "let other device turn on" "let other device turn off" CEC should not restrict audio codec. Set all systems to bitstream audio Dolby digital and DTS.
I really hope someone can shed some light on my issue. Never mind the annoying cec issue but my setup is a Samsung q90t and an Xbox series x. I randomly experience signal loss when starting an app or more commonly a game. I then have to reset the whole system and try again to get it to work. Sometimes it works fine with no issues. I've tried doing a reset on the Denon. I've tried different cables. So I'm at a loss now. Very frustrating. I didn't expect this out of a Denon receiver.
I get this sometimes (maybe 1 out of 10 times) with my series x as well. I have to hold the Xbox button on the controller and the signal comes back when the menu comes up. I don’t know what causes it unfortunately, and the replication is super inconsistent. It never happened when I would go directly to the TV so I know it’s something with the Denon.
I have a Hisense h65 everything works great in standard. In enhanced I start running into issues like yours. For me it makes sense since my tv isn’t HDMI 2.1 or 120hz. I can still stream atmos I just can’t display Dolby Vision through the receiver. Not sure if this helps.
@@qwazyd0gg A few things - are all cables capable of 4K/120 Hz? Dolby Vision I believe does not go beyond 60 reps / but what I have found is the HDMI2.1 is not on every TV compatible with the HDMI 2.1output from your receiver.
Best I can tell, from my experience, is that CEC DOES NOT OPERATE LIKE A USB. So no unique identifier per device. Generally, the design of CEC assumed all devices on at all times. And each device can control power on and power off and well as allow itself to power down and on. I avoid all of this by using a harmony universal remote. Program your settings and devices and be done with even needing the other remotes or CEC.
I turned CEC on off controls completely off shortly after this video, as well as auto switching. Now I just use it for volume control and haven’t had an issue since.
@@qwazyd0gg The reality is that, most remotes are so slimmed down on features that trying to use one devices remote to do everything is just not achievable. I have had the harmony remotes for almost 20 years and I'll say I've only owned 2 because they work forever and the systems for programing activities is so robust there is no reason to even use my original remotes for anything other than my XBOX. You don't need to super fancy ones with half the screen on the remote either. The Harmony 650 solves all your problems. I also have an IR repeater installed so I never have to worry about closed cabinets or proper angles for aiming.
My only issue so far with that same unit is the fact it is hard to drive my large Paradigm Studio 100’s. I have the volume around 65-70 and the Denon runs extremely hot. I would assume it would shut down if I continued to push the unit. It literally will run hot within 30 minutes at that volume level.
Yeah it has overcurrent and overheating protection and will put itself into protect mode before anything adverse happens. At the same time, you may be asking a lot from this little 70w beast when pushing higher end speakers.
@@qwazyd0gg I thought of switching out for the Onkyo one from Costco which has 20w more and a much better onscreen menu. Or maybe just by a decent 2 channel amp and just run my mains out for cleaner/more power.
Yeah, the main concern is when it toggles the device to come on, then switches the input, then I turn it off and switch it back, it on the odd occasion then again turns on the other device and switches back to it again causing the issue. It’s never been as bad as in this video ever since and I normally just leave the product on and switch the input back and forth once or twice until it stays in my desired device and then let the utility put itself into rest mode after a period of inactivity
I just disabled 4K DV from the Apple TV OS (still auto adjusted to DV for DV content) so if it flips to the Apple TV and back it maintains regular HDR settings.
No kidding. The Harmony Hub with the lightweight coin cell battery controller is amazing. They seem to still be supporting it it’s a shame they’re no longer making it.
@@qwazyd0gg 60Hz (Hue synch box keeps me from running 120). I do, however, have my denon turning back on, after shutting it off via the AVR remote due to CEC (this happened with my 750h (2019) as well until I figured out the solution...that I don't remember now :P Another weird thing, switching inputs to get into setup for the Denon (OSD) only works some of the time, but works 100% if I press Bluetooth on the AVR remote FIRST, then press setup...
That’s why. DV works flawlessly at 60hz 4K; however, my TV is yet to support DV at 4K 120hz, which is where I’m having some switching issues. I’ve never had issues with my OSD thankfully, but that seems like such a weird issue to have.
Wonder if the current Denon/Marantz implementation of CEC is a bit wonky. I don’t have the issue with my old Denon. But I only use CEC between TV and Receiver and my Harmony to control the switching to my Xbox and Apple TV I really wanted to buy a 760 while I’m waiting for my Onkyo RZ50 to come in, but this video is giving me pause.
Its defective - just bring it back to Costco ( only place to get the 760H ) and get the new Onkyo TX NR6050. You'll be happy you did - and your get 90 wpc vs 75 wpc with that Denon receiver.
Sadly that’s not an option for me :( I’m in Canada and this receiver is an exclusive to Costco US, at least for now. I paid a little extra to import it from a reseller on Amazon US since there were no HDMI 2.1 options in Canada as of yet, especially at this price point. The 6050 was not yet announced when I purchased this or else I may have waited as it has a couple of advantages over the Denon.
@@qwazyd0gg it would be nice if logitech made remotes again, they were the best at it, kinda annoying having 6 different remotes xD I wish CEC worked 100%
LOL! This is exactly what I’m going through. Whenever i turn the tv on, it powers the receiver on. Which is what i want, but it also turns on the last device i used. I try to use the PS5 or Series X to pull everything on, but sometimes it also turns the 4K blu ray player, and the input switches. If i launch some games, and the signal goes from SDR to HDR or Dolby vision, the input stops passing through or decoding the video. And I end up turning off the receiver and turning it back on. Sometimes switching inputs back and forth works. It’s definitely a mini game each time i use my setup. It’s a shame, because otherwise its a great receiver for the price
I agree man. From what I’m hearing it’s less a Denon issue and more an issue with CEC not having a defined standard and manufactures all around just trying their best. For me, this depiction was the worst it’s ever been; however, a lot of the times if I launch my Xbox and the PS5 turns on then I’ll just let the PS5 go into rest mode by itself and now even worry about it.
@@qwazyd0gg I had a pioneer elite series VSX-LX301 before this, and it kinda had a similar issue with my ps4 especially. It would turn it on no matter what i actually meant to turn on. The only reason i got a new receiver was for the 4K/120 support.
I was thinking of replacing my Sony 7.2 unit with this because my Sony has a weird issue where after any sort of power failure it will turn on my LG OLED and display a static image for a few hours until I notice it and turn it off. I'm afraid of burning in the static image on my OLED because I can be at work and it will stay on for 8+ hours. But this issue seems more annoying. Looks like I'll have to get something higher end.
So yea, wow. I can promise that if I had that piece of hardware and that happened to my wife while i wasn't home, that thing would have sprouted wings and ended up in one of those "worst RC airplane crash ever recorded".
@@qwazyd0gg this is also one of the reasons I'm going to sit out the next couple of years with expensive upgrades. Too much uncertainty with supply, production, inconsistent application of standards, quality control, etc. Etc. I could go on forever, especially the super technical stuff, but I'm too traumatized from watching your receiver do all that crazy stuff
@@cproanddyson yes we are pretty much in a technological shift in video and audio and even gaming, but after the growing pains things should be stable in probably another year. then we wont have to worry about reviewers or tv not being able to do 2.1 or play the next gen consoles/GPUs. And maybe by that time Apple will finally go to USB C, and then everything will be in perfect harmony lol.
I am continously having this problem. If i find i solution you will be first to know. i put it into 120hz with 8k enhanced and as soon as i boot up the latest Call of Duty Black ops 6 it messes with my tv and monitor it jumps to my 2nd screen being my monitor and sets itself to 60hz so frustrating lol 😂😂😂😂
I disabled all CEC controls on my consoles, TV, and amp as a workaround. Universal volume works but there’s no automatic control over input switching or powering devices. The issues stem from modern peripherals “sleep” more often than turning off. When voltage or wattage bumps slightly say during a drm verification or checking for an OTA update, it will inadvertently engage a slew of CEC triggers. Downfall is CEC isn’t really regulated as a standard, so there’s too many variants to try and play nice with. All in all I’m still happy with just universal volume on my remotes and have grown accustomed to manually switching inputs.
@qwazyd0gg perfect it seems to have done the trick! You truly are the avr wizard 😁 also on PC make sure you folks when you put on 8k enhanced you go to settings and display and set your default refresh rate to 120hz refresh rate 😎
@@qwazyd0gg turning off CEC and having a logitech Remote was amazing, it always worked..now that they discontinued them you kinda have to gamble with CEC it either works or doesn't
I miss my Harmony remotes, but damn I had back luck with them back in the day. My screens would always burn out on my 650’s and One’s… Thankfully I worked at a major electronics retailer and would just swap them out and send the defective ones back to the vendor.
Any issues with the HDMI showing up fuzzy or static when switching over to it? My 760h for my Panasonic and fire tv cube just started with a flashing static screen. I wonder if it is the Zeskit hdmi or a bad hdmi board. Any issues like this?
Dude! Yeah man I’m having the same issues so much that I gave up.receiver is seriously flawed.mines goin back to Costco.I’m sticking w my onkyo just for audio.
As much as I wanted to do the same, I notice a big difference between audio straight to the receiver and audio via earc. For me if it turns everything on at times I now just let them stay on and put themselves into rest mode after a while.
@@qwazyd0gg could you elaborate on that? straight to the reciever from the sources should give you the best sound I think. Also how about the idea of turning off cec features within the Denon? It seems to me the problem is that the TV is trying to Control the Denon instead of just doing the pictures/ creating the correct picture and pic features as told to it by Denon Won’t the receiver still get atmos, and send the video info needed to the TV, including eArc info? I see a Harmony 655 in your future
I was thinking about trying to upgrade my current denon avr-s750h To this one And so I know this may be Stupid question to ask you but have they released any firmware updates have you checked for firmer updates.
@@qwazyd0gg hope Denon has a solution or possible firmware fix on the way. I was thinking using Affirm financing possibly to get me one as an upgrade but I will wait to see your results . Cause I have PC . Fire tv cube. Ps4 . Snd such connected currently to my 2019 model denon. That is Of course I have connected to my app Samsung 4K qled 2019 low end model So I don't support a 120 hurts or anything but I would benefit from the HDR10 plus and and the lower latency E connections.
I tried it again and after rebooting both devices Atmos came back. I think it was just an issue where it would not recognize the Atmos support when changing major settings until a power cycle.
@@qwazyd0gg CEC has always been so frustrating in my opinion. What was suppose to be an amazing thing is a real pain in the as. I have a 750 and I have some CEC issues. Certain brands work better with others. My 8 series tcl had been decent with cecy
Is your over current light turning red when it clicks? Could be either overheating due to poor ventilation, a short, or incorrect/damaged wire runs to your speakers.
I only get hit maybe one out of 10 uses with something this extreme. Usually the CEC just turns on everything everytime I boot up the amp, which is fine because my consoles enable rest mode again automatically within 10 minutes. It's just when it's bad like this that it sucks.
@@qwazyd0gg I had the same problem with this receiver and CEC. It seems like all of the components (especially the Sony X90J ) were fighting with each other with the "handshake" order which the HDMI cables and component process that they go thru.. Now I use my old Harmony Touch with the Harmony Hub, and the hub solves all of my switching and HDMI order issues. The hub & remote commands each component and the order that it comes on. This is a lifesaver, and I don't have to use all of the remotes. I only use the Nvidia shield and Apple 4kTV remotes for specific functions (since I don't feel like programming them fully into the hub - which is RF & Bluetooth). This is the only solution that I can come up with for multiple components and the switching problems.
I have never used the Sofa Baton line of remotes, but I think they have a hub also, but they won't have that extensive database of remote codes that Harmony has. That by itself is worth more than the remotes. I guess that is why they got of the hardware business.
I just went thru the BEST BUY warranty process. They came out to my house four times to repair a TV. But, the first two times. The Geek squad guys were always looking to disable CEC. They mentioned, it creates more harm than good. Majority of the time, it's the main reason consumers think their AV equipment is busted.
@@qwazyd0gg this makes sense to me because I think CEC is really control on steroids. I have seen it cause allot of problems for people and usually disable it for them. CEC off should not stop you from getting Dolby Vision or 4k / 120hz or Anything really.
Bro, be smart, get rid of your headaches. Go by yourself a real smart remote like even a used hub based harmony system. You’ll just say Alexa turn on the TV, turn on Xbox power mode, turn on PS5 etc. That rocking stuff you’re talking about you’re talking about call Godin away.
Honestly I just ended up turning off the auto on/off/switching in CEC. I leave the amp on all the time and can control the volume from the TV remote when I turn the TV on. Only time I touch the Denon remote is to switch the input and I can live with that
I just use one source at a time. If the AVR is turning things on then that's a problem. I would avoid having more than one hot source to the receiver though, that's when you can confuse the receiver. It is designed to switch.
That’s a great tip!
Yeah, maybe stop the Disney Dolby vision movie first, then move on to the next thing you want to do, because it must be super confused with all these signals being sent at the same time?
And usually when a device is turned off, I wait for a bit like 10 seconds before I turn it on, I bet if you do this with a $3000 AVR it will still have problems you mention, most devices at this level are sensitive.
Sadly we’re considered power users (5% edge case) and these sorts of issues will continue until over 20% complain
You’re not wrong there FOMO :(
Thanks for stopping by as well! I love what you do for the AV community with your content ❤️👊
Are you still having issues with this receiver (Oct 2022)? Costco has this on sale for US$399 and very tempting.
I turned off CEC for power and input switching and haven’t had an issue since.
@@qwazyd0gg Since the TV has Google built in I think the only device I'll have plugged in is the PS5 anyway so CEC probably not an issue for me anyway. Thanks for the review!
Thanks for the chat! 🙏
TIP!! ONLY FOR device with Alexa support (most likely Google Home also). I'm sure this tip will get lost in the sea of comments but here it goes.
1. Download the HEOS app and enable it with Alexa skills.
2. Enable Digital Assistant for Xbox and download Alexa app for Xbox (Alexa skills).
3. Make a group in Alexa and add both the Denon S760H and Xbox to group.
4. Now you can turn on/off both with a voice command and no remote HDMI CEC issue or at lease out of sight out of mind.
If you have other devices with Alexa support adding them or creating new groups might be just the trick. I bet this works with Google Home but I don't have that so can't confirm. While not a complete fix it is a workaround that works for me. Peace!
That’s really cool! Thanks for sharing such an awesome little life hack for this AVR :)
Can you do routines to switch to certain inputs? Like if i want to game can i have my routine turn on my pc (already have this) and choose my pc input on avr? While having a second routine for watching tv which switches to my firecube on the avr?
As far as I’m aware, a PC GPU has limited CEC capabilities. Most modern devices if configured correctly will turn on all necessary equipment and select inputs on hardware power up… When CEC wants to work anyway
Hi Andrew, I've been thinking about pulling the trigger and buying this Denon receiver but now I'm unsure. The other receiver that peaked my interest was the Onkyo TX-NR696. Both are currently at the same price at Best Buy. Unfortunately, every time I look up reviews I read bad reviews on both (even though there are very few bad reviews). I honestly have no idea which I should purchase. I don't own any of the newer gaming consoles and I'm really more interested in it playing my blurays and 3D movies. Any thoughts on which receiver would be a better option for me? Great video btw!!!
That’s a tough call. Honestly I think they’re both very similar to each other, with only small differences between the 2 that won’t matter much to you. Wattage is about the same across both, the onkyo has multi hdmi out and a pre amp (iirc), the Denon does have hdmi 2.1 which doesn’t matter for gaming but does support hdr10+ for Samsung TVs where the onkyo does not. I’d probably lean more to the Denon just due to release date and most features being native where the onkyo has either added some via software (such as atmos height) or not at all. Hope that helps!
That's great!! Thanks so much for getting back to me so promptly. Reading all your reviews and videos, it really shows the dedication you put into your channel and you respond to everyone! I am also leaning towards the Denon. Thanks again and you just gained a follower for life! Cheers!@@qwazyd0gg
CEC has been a headache since its inception. Every time I think I'm going to take advantage of all its great features ( on any setup) I run into problems, give up and go back to manual operations.
It’s not fun that’s for sure.
so never fight for the remote control with your wife any longer, until she is gone....😢
If your Denon S760H is experiencing CEC (Consumer Electronics Control) switching problems, it likely means the automatic input switching feature based on HDMI commands from your TV or other connected devices is malfunctioning, causing unexpected source changes on your receiver; this can often be resolved by checking your CEC settings on both the Denon receiver and your TV, ensuring they are properly enabled and configured, or even trying to disable CEC altogether if the issue persists.
Key points about CEC issues with the Denon S760H:
Check CEC settings:
Access the Denon S760H menu and navigate to the HDMI settings section.

Ensure "HDMI Control" (or a similar option) is set to "On".


Verify that the connected TV also has CEC enabled in its settings.
"TV Audio Switching":
This setting on the Denon can cause automatic switching to the "TV Audio" input when receiving a CEC command from the TV.


If you experience unwanted switching, try setting "TV Audio Switching" to "Off" in the Denon menu.
Potential causes for CEC issues:
Incompatible devices: Not all devices support CEC fully or may have different implementations, leading to conflicts.




Outdated firmware: Check for firmware updates on both your Denon receiver and TV.
HDMI cable quality: Using low-quality HDMI cables can sometimes cause CEC problems.
Troubleshooting steps:
Restart devices:
Turn off all connected devices, wait a few seconds, and then turn them back on again.

Try a different HDMI cable:
Swap the HDMI cable connecting your TV to the Denon receiver.


Disable CEC on other devices:
If you have multiple devices connected with CEC enabled, try disabling it on other devices one by one to isolate the issue.
Consult the manual:
Refer to your Denon S760H user manual for specific instructions on managing CEC settings.

Alternative solution: Use a universal remote: If you cannot resolve the CEC issues, consider using a universal remote that can control all your devices independently, bypassing the need for CEC functionality.
I have an LG CX and a Denon x1700 plus all new consoles and an AppleTV and while it wasn’t as bad as what you had here it really was not a good experience. I ended up disabling CEC completely for every device and use the classic way of changing inputs myself on the Denon remote. Such a shame that it doesn’t work properly. I read if from many people on the internet and I feel like it’s really only a good solution if you have like one or maybe two devices and still need a little bit luck.
With 6 different inputs like I have (PS5,Series X, Switch, Cable TV Receiver, Apple TV and a UHD Disc Player) it just don’t know what to do.
I disabled CEC on my ps5 and it made a big difference. I find my Xbox and Apple TV don’t rack inputs often unless triggered by the ps5.
I've experienced something very similar to this with my setup. I got the Denon X6700H in October 2020. Initially I was using it as a video switcher for; Apple TV 4K, PS5. With those sources going into the Denon, and then on to my LG CX. I had weird issues like this, whenever the HDMI signal had to do a "hand shake" with the Denon. So anytime switching from SDR to HDR/DV, and back again. Like when watching something on Netflix (on Apple TV) and I'd be watching a show in HDR, then going back to the Netflix menu screen in SDR. Apple TV was set up to do Match Rate and Content. And then even when trying to have it switch sources between the PS5 and Apple TV.
I tried switching HDMI cables. And then switching inputs. Sometimes it all worked fine. But more often then not, it would not work. Switching the Apple TV to always output HDR or DV seemed to fix it. For now now the Apple TV wasn't doing any HDMI handshaking with changing the signal. But I didn't want it to always be outputting HDR for non HDR content.
I had to bring the Denon in for service for another issue, faint audio buzz with HDMI audio. I asked about the above issue I was having. He said he had been hearing that alot with other customers using Denon and Apple TV.
But I found a solution. I use my LG CX as my video switcher. My Apple TV and PS5 first connect to the LG CX. Then eARC the audio to the Denon. And now it works. No more of the above issues.
BTW - for the service work, they needed to replace a HDMI board on my unit. Denon sent me out a refurbished unit. The warranty on that expired in October 2011. Refurbished units warranty is only good for 1 year, from original date of purchase.
I have my Apple TV set to HDR 4K with match rate and content, which allows me to still watch DV content when available but the main interface remains HDR10, which has helped a lot with some of my issues. I’ve also heard of people having audio sync issues and remote lag when trying to force DV on the main OS screen. I didn’t, but the HDR fixed my handshake issues a lot so far.
@@qwazyd0gg that's a good work around.
@@_Volt_Ron_ hi! I have your exact dame configuration (brand wise, must previous modèllini)… i swear im going crazy trying to figure out scheme connection to basically turn on off control tv and receiver (audio up and down) by must using Apple TV remote. Can i ask you a suggestion with this configuration?
I can't even activate eArc on my LG CX as it goes insane and flickers. I believe I have a faulty HDMI board.
@@MrRiffbear1 I would try a different HDMI cable. If that works, then you know it's the HDMI cable. If it repeats, then it could be a faulty HDMI board. Then try contacting LG for warranty repair.
Has this been corrected?
One of the primary purposes of an AVR is to be a reliable HDMI switcher. This is really bad that Denon is absolutely failing at that.
Have they released updated firmware to fix the problems yet?
No updates; however, I’ve spoken with other users of other AVRs and it’s mostly a universal concern with modern hdmi equipment. Most equipment no longer turns completely off (PS5/Xbox rest modes as an example), and at times will trigger a CEC handoff due to background tasks pumping a small amount of current through the console. I’ve elected to turn off CEC switching and now only use CEC for volume management and it hasn’t been a concern since.
@@qwazyd0gg thank you.
Been 10 months and still no update. Tempted to move Apple TV and ps5 to tv input and earc sound to receiver. Annoying but at least it works
Very true
I ran all my devices my 7 series LG TV and then ARC to the S760H receiver and it works well. I’m using a harmony remote though which is sending a signal to tell everything to turn on because sometimes the CEC does miss that. I haven’t had this issue where yours is switching between devices. I only have Apple TV, Nintendo Switch and Xbox. And I only have 5.1 speakers. Anyone watching I would turn CEC off on the consoles if they’re giving you grief especially if you’re using the game controllers anyway.
I turned off CEC for auto power and device switching and it fixed it up. Having only 2 (one being eARC) hdmi 2.1 ports on most TVs outside of LG makes running eARC only really tough :(
I noticed you kept going to the input menu on your HiSense TV. Do you have your devices connected to the TV HDMI ports, or the Denon HDMI ports.
I've just set up my S760H (Costco was selling for $399). Simple setup, Fire Stick, and BD player connected to the Denon. Short term fix was to just disconnect the Sony BD player for the moment. I only have the Denon connected to my HiSense TV.
I have them into the receiver and was using the TV remote and CEC to control the input. Since this video I simply turned off CEC switching to correct the issues I was having.
Curious is Denon ever got back to you... any follow-up? Considering this receiver.
I hadn’t heard anything back, although I didn’t pursue anything too hard. I just turned off hdmi CEC input switching and it’s been fine ever since
I have an LG BX and the S760H and my issue is TV Audio won't work suddenly. I have to power cycle my tv to get it to work again. And yes I have ARC checked on my TV but it doesn't seem to work half the time
Sounds like a poor handshake issue. Double check your software updates and try plugging them into the same power bar, then if that fails try alternate power outlets
@@qwazyd0gg you could very well be right, my theory is I'm using like an 8-ft copper HDMI 2.1 cable from my receiver to my TV, and I think it's just not a good enough cable so I'm going to upgrade to a fiber optic HDMI cable and update this thread.
I’ve had nothing but success with the inexpensive UGreen HDMi cables (10ft and 6ft). That’s what I’ve been using exclusively for the last year or so… not sponsored lol
@@qwazyd0gg Wow. Maybe it isn't my cable then.. then if you're not encountering it it could very well be LG's software on my TV. I'll try to use the same surge protector and see if that fixes it
I have the same receiver and the Playstation 5 and Series X as well and odont have any of this issues Atmos play perfectly over Xbox and Fire Tv. I think you have a defective unit.
Mine is hit and miss sometimes. This depiction is the worst it’s ever happened though for sure. I reached out to Denon and am waiting to hear back
@@qwazyd0gg you don't have the chance to change it?
I’m not sure how the warranty would work for me since I bought it from Amazon US from a reseller that bought it from Costco and had it shipped to Canada.
@@qwazyd0gg ohhh yeap is complicated i hope Denon get you a fix bro.
Still waiting to hear back from them. Although I did contact their marketing director and not tech support 😂
Did they ever fix this with a firmware update?
I’m honestly not sure. I just turned CEC auto power and switching off and never looked back. I think it’s less the amp and more an issue with most devices being in a persistent state of low power standby continuously triggering CEC. Seems to be an issue on a lot of modern amp and other AV components.
Thanks for the informative video. I think I have the same exact problem but I only have one device with no switching. Every time I turn on my xbox one (with xbox controller, harmony hub, alexa, it doesn't matter) it turns on my TV and receiver which is what I want, but it turns on the wrong input on the receiver. I have to manually push the game button on the remote. It is driving everyone crazy. If it wasn't a replacement for a dead receiver I might have returned it already.
You can go into the settings and set it to resume last input which may help
I bought this receiver at Costco brand new last week. I set it up and ran through some different audio to test it and it sounded fantastic. I then though it would be great to be able to control the volume and power through my firestick remote like my last receiver. I got as far as the firestick setup having me press the power button to see if it turned the receiver off. Literally had sparks come out the bottom of the Denon and loud pop noises. The thing was hooked up for like 2 hours at this point and it was a paperweight.
I exchanged it and am not terrified to set up CEC. I'm actually putting the firestick to sleep before switching to PS4 and vice versa because I'm afraid to blow it up. Exactly how you want to feel with a brand new receiver.
Omg that’s insane! That should be related to CEC at all. Sounds more like a dud product. Wishing you luck on the next one!
I have the same receiver and recently i got the LG C1 and the issues began lol. With my older Vizio Quantum X have no problems. My conclusion is the EARC. If you uncheck the EARC on the LG you loosethe Atmos. The only solution i found was deactivate hdmi Control and HDMI pass-through on the Denon. The only downside is that you need to change the input manually in the receiver each time. In my case i have a Harmony Remote is not much a hassle but it not a perfect solution. I hope it help some one with similar problems.
That’s exactly that I did. I had to turn off CEC switching on the Denon and everything is fine other than having to manually switch inputs.
Been loving the s760h but also having CEC issues, might be my TV though. Every time I turn on the TV, which then turns on the denon, it quick shows "DD Surround" picking up that it has the capability of surround sound but then as soon as I press any button on the tv remote, it switches to stereo and stays on stereo for any app on the tv. I have to then go into CEC settings for the tv and "rescan for cec devices" and it picks it up and goes back to normal. Just a pain to have to do every time
That’s brutal! I ditched CEC for power and input switching. I only use it now for volume control 😞
Allow me to throw in my two cents and another gripe I am searching for a solution. So I just bought the s760h and a Sony A80J TV. Get this. The Denon will take and input from my old Oppo Blu-ray and play sound just fine thru the Blu-ray port on the Denon. But when I plug the HDMI arc/earc cable between the TV and the Denon, no audio will come thru from the Blu-ray anymore. The moment I unplug the arc/earc from the Denon, the audio comes right back from the Blu-ray player (which I also use to play just CDs). I am also having a bad handshake issue between the Denon and the Sony TV thru that arc/earc. Sometimes it will switch over to displaying the Denon setup (when I hit the setup button on the Denon) and sometimes it wont. It doesnt many how many times I select the input on the TV to be the arc/earc port, it simply will not display the Denon setup screen. Then for no reason sometimes it will. This is driving me nuts. Denon support is just horrible. You have people reading a script. If you ask them anything remotely technical they cant answer it. So if we cant talk with a REAL support person at Denon then what? Sony tech support was no help either, but at least the person on the other end of the line seemed more technically competent. I am at a loss. I don't know if this is an issue with Denon or Sony. But the real issue that may cause that Denon to go back is the sound quality. Man oh Man is it bright? To Shrill levels bright where it hurts your ears even when the volumn is not turned up that high. I don't know if there is some setting that needs to be changed, but this is unacceptable.
That handshake issue sounds rough! As for the shrill sound, did you run a couple passes with the setup mic?
I feel like the best option is to run your devices thru your TV and just passthru the Audio to your receiver , seems like it’s gonna take the manufacturer’s awhile to get all these bugs worked out with 4K @ 120 , CEC, HDCP, and Atmos/ Dolby Vision bugs
I would love to but I only have 1 more available 2.1 port aside from my eArc port with 2 additional 2.1 devices. For now I’ve just turned off CEC and things have gotten better.
@@qwazyd0gg SAME!! I don't have enough inputs on my tv to go direct. Driving me nuts!!
I bought a splitter that worked for a bit before switching to this amp.
I agree it works best this way but obviously it really limits your number of devices. I’m impressed my LG tv is passing Dolby surround signals via HDMI ARC the old optical with my old Denon never did that. I ran optical direct from Xbox to the receiver for that reason
CEC never worked for me. Even with the new 760H I had to disable CEC on all devices. I control the whole system with a Harmony Elite remote, so it doesn’t annoy me too much.
I remember having a Harmony One years ago and thinking it was the coolest thing lol
This is interesting 🤔. I have not seen this issue, but it might be because I have my PS5 and XSX connected directly to the TV and am using eARC to the Denon. I primarily use my tv remote and it will turn on only the device for the current output. So if my output is on the XSX, it will not turn on the PS5. Might experiment running the systems thru the receiver and see what happens.
Yeah, with using only earc and tv inputs nothing racks or switches. My issue is my tv only has 2 hdmi 2.1 ports and one is my earc port :(
Are you getting any sort of audio lag from doing it that way? I'm kind of thinking about using my earc for TV audio into the receiver.
None at all!
@@qwazyd0gg thanks!
@@qwazyd0gg Gotcha, I think most of the TV's out except the C1/G1 come with only two HDMI 2.1 ports, if I'm not mistaken. Your video was great, subbed!!!
I ha a problem where the Samsung TV eARC wouldn’t turn on the Denon, only turn off. Now weeks later it’s suddenly working. I wonder if either the Denon or the Samsung had a software update automatically that fixed this issue.
Could have been man. CEC is so strange lol
i have a qustion is it normal for the screen to be blank...... out of no where it will not show anyhting is blk but i can have sound and increase volume but it does not show at what volume its up or anything... pls help
That’s certainly not normal. Is it from multiple devices, a single device, or the smart OS?
I have an issue with this and a chrome cast with Google tv. Chromecast is plugged into media player spot... whenever i turn to this input the first time the video is heavily faded grey. I have to click setup and then back for the color to display. Any tips?
Very strange. Does it happen in any other port?
@@qwazyd0gg i tried 2 so far (non of the 8k ones)...also noticed that I'm guessing because of the hdmi control setting being on the video constantly flashes off and on about 7 times jnril it's finally on for good (in the greyed our vid)
Try an hdmi 2.1 port and turn off CEC to see if it helps
I know this problem which I have with my old Onkyo & LG Smart TV. The issue was about hand shaking between TV and receiver. Ronvolt was mentioning about it. The solution I found from a forum was that I need to plug both power cords out for 10 seconds and then plug in together in order to make handshake with each other. It actually works everytime but it's a really nerve racking thing with this HDMI 2.... changes.
I completely lost powered in an uplanned outage 2 days ago, so everything got power cycled and reestablished at the same time and the issue still persists :(
I've manually switched out of Spotify or anything that uses the CPU using the "Net" button, then reenabled ARC on the TV. That seems to help it. You need to switch to "Net" and back to get it working if you're already out of "Net" input. If you get out of "Net" input before then the issue will not occur. Something is happening in the implementation that makes it not receive the audio while it thinks it does. I've got an Onkyo NR 636 and LG OLED Smart TV if that's any help.
@owlstead wow, that’s a lot of great information. Thanks for sharing with the community!
My receiver just shuts down in the middle of playing music via HEOS. Changing sources such as from TV to Internet radio sound stops.
Wonder if it’s a codec issue. Does a power cycle bring it back? Mine was triggering protection mode at times because of the CEC aggressively switching. I turned that off CEC and no issues since
@Qwazyd0gg power cycle does the trick. Just turned off CEC hopefully that's helps.
🤞🤞🤞
Is it possible for you to make a video about DTSX because on my Denon s750h I can’t upmix DTSX In 2 channel but will only work if I’m watching Netflix. And the upmix won’t work on Spotify. I can only use dolby surround. If I want to use 2 channel upmix.
Let me do some research on what’s possible :)
@@qwazyd0gg thanks for getting back to my text messages definitely helps out a lot. And the only reason why I was asking is because I have a onkyo 686 and the DTSX upmix works on that perfectly fine but on Denon my height speakers don’t work. In 2 channel content
After doing in AV work for many years I guess they still haven’t solved the HDMI CEC issues. Leaving this on for the client always resulted in a call back. It’s a shame Harmony is out of the remote game as there is no good replacements yet.
It's shocking that this is still an issue in 2022 :(
I dread the day my harmony remote dies.
Didn't Logitech buy Harmony? They have remotes with Harmony's name attached.
From the April 9th announcement on Logitech's blog: “While Harmony remotes are and continue to be available through various retailers, moving forward Logitech will no longer manufacture Harmony remotes… We expect no impact to our customers by this announcement.” - Aug 5, 2021
Most remotes you can find now are old dead stock, renewed, or refurbished. I’m also unsure how their software platform has held up 🤷♂️
Here are my settings, I just leave the AVR on, works for me and I can still switch between inputs with my Sony remote, the Freesat TV Box is my primary goto when watching live channels.
HDMI Audio Out. AVR
HDMI PassThrough On
-Pass Source Freesat TV Box
-RC Select Source Only
HDMI Control On
-ARC On
- TV Audio Switching On
-Pow. Off Control Off
-Power Saving Off
Any updates there have been several firmware updates since you posted this.
I did an initial update but there has been not available everytime I’ve checked since. I’ll check again tonight and see
@@qwazyd0gg I still have intermittent issues after the updates. But never got what you showed in you video.
I have a LG CX65 with the 760H and a Xbox Series X and a Switch Gen2 hooked up.
Had same issue with same TV, PS4 and a circa 2010 Yamaha 5.1 receiver. I think it's the Hisense TV.
It’s CEC for the most part. So many different TVs and electronics simply fight each other for the CEC handshake, and with modern tech being “always on” such as gaming consoles, smart streamers, and TVs, they cause racking constantly due to confusing CEC by performing idle tasks.
@@qwazyd0gg Well, sold PS4, no more gaming. Problem solved and so much more time to be productive! /s
😂😂
I'm Looking To Purchase This Denon A/V Receiver As A Replacement Upgrade From My Current Yamaha RX-V373 Because It Doesn't Support eARC, I Don't Have Or Play Gaming Consoles - So Hopefully I Don't Run Into These Issues. The Only Devices I Would Hook Up To The Denon Is a 4K Blu-Ray Player and My New Hisense U8H UHD.
With nothing else connected there should be to cec auto switching issues. I turned off cec power and input controls and it’s been fine ever since.
@@qwazyd0gg How Exactly Do You Shut-Off CEC? Is Through The A/V Receiver and/or Through The T.V.?
You can turn it off on all hardware, or just the receiver. I only use cec in mine to control volume
@@qwazyd0gg Thanks...
Just a hypothesis but I wonder if this is a conflict between the recievers CEC and the TV's CEC trying to fight each other. If the TV see's the reciever as 1 input I can see it potentially turning on everything it's attached to. A possible solution then would be to turn off the TV's CEC and control everything through the receiver? I do not own a reciever and am shopping around for one which is how I landed here so I'm more than likely talking nonsense lol.
That’s exactly what I’ve done. It actually got even worse with switching itself, to the point it would trigger Protection mode on the Denon and cause it to turn off. From what I’ve seen online and in the comments, it’s a wider spread issue across many different TVs and AVR combinations as well :(
@@qwazyd0gg AH ok, hmm if I do get a reciever then I guess I will have to turn off CEC or maybe stick to my soundbar for a while longer
I turned off the CEC switching, but left it on for volume control. It’s not the end of the world to change my inputs via the AVR remote and everything has worked well since
@@qwazyd0gg Of course, thanks for the information :)
I'm thinking that ANYTHING MANUFACTURED IN 2020 & ON is going to be pretty much crap. I also just got a AVR-S650H new from Best Buy, I'm going to set it up tonight for the first time with a JBL SCS150 surround system, I'm thinking that I will only update the AVR Reciever software if I have to, what do you think?
I'm not a gamer so I just got the Reciever for movies and music.
I think it will be great for pure Audio support if you have no need for the extras :)
I thought I was going crazy when I ran into the CEC issues on my 2018 LG nano TV. Chromecast and PS5 both connected to the receiver and both would turn on and the inputs would "fight" eqchother. upgraded to a (larger) 2021 LG nano and I haven't run into any of the CEC switching issues... yet. I can safely cast something to the Chromecast and have it turn on my TV without the worry of my PS5 taking over shortly afterwards.
Mine is hit and miss. When it misses, it’s pretty aggravating, but it’s normally not terrible. Usually just launches everything at once and I have to just deselect my desired input once. Sometimes it switches back and forth 10 times and I have to power cycle the receiver to correct it.
...and it's back. can only get it to stay on the Chromecast input now if I hit the button on the Denon remote. if I try and use the LG remote it just switches to the Chromecast and then immediately back to the PS5. grr
I turned off CEC on my ps5 and haven’t had a problem since
I've got a denon avr-s710w and have an issue like that. Have ps5 and satellite hook in. Would the avr-s760h be an upgrade pertaining to video output but less power to speaker? 710 believe is 80w. Would I notice a big difference?
Between 75w and 80w I doubt you’ll notice the slight loss, the biggest advantage is the graphical advancements in 120hz and additional gaming features.
Also have CEC issues with the s710w.
I’ve just picked up a second hand Sony str dn1080 but hate the sluggish menus and switching. Am thinking of picking this one up, so you think it’s better than the Sony?
Feature wise, absolutely. Sound wise, probably on par since the 1080 is widely recommended for its feature set
@@qwazyd0gg thank you for the reply, just seen a lot about Cec issues which are putting me off. So if the denon isn’t better than the Sony sound wise I’ll stick to the Sony I think.
I would only switch if you want 4K 120hz
@@qwazyd0gg don’t need it, so will stick with Sony. Thanks for the replies. Your videos are very good and provide lots of great info.
I think that’s a smart move man! No need to spend the money unnecessarily for sure. Thanks for the feedback on the vids too, it’s great to hear that they’re providing value :)
The issue is CEC. Don’t use CEC. I’ve been into home theater for over a decade and have never been able to get CEC to work properly across multiple receiver brands. It sounds great on paper but almost never works in practice. It might work for a while and then all of a sudden it stops. Not worth the headache. Using multiple remotes is much less of a headache. Turn CEC off on the TV, on the Denon, on the Apple TV, on the consoles. Buy a universal remote. Problem solved.
Great advice Jordan
I have been using CEC for over 15 years.
My ancient Sony STR- DH810, BRAVIA TV, DVD, and FIOS equipment all work perfectly. So do my two Rokus. Now I just purchased a Samsung TV, enabled the eARC, and all works in harmony.
Make sure your older cables are up to date. They have to be high-speed and ethernet capable. Most recommend at least 48gbps.
New cables marked for 4k and HDCP 2.2 or higher should still be checked for high speed and ethernet.
Great recommendation Cam! For me personally I’m using full 48gbps 2.1 cables.
@@qwazyd0gg
Thanks, Andrew. I fixed the speed typo and added more clarification.
i turned off hdmi cec on my lg tv but now i cant listen to my klipsch speakers “only my tv speakers comes on”
Hello Andrew this issue is driving me crazy also but it's not turning on all my HDMI devices but all my HDMI inputs just scroll around and won't stay on one input even when I select one. I currently have the LG C1, Denon AVR-S760H, Nvidia Shield, Xbox Series X, and a Tivo Bolt. My issue seemed to get worse when LG put out a firmware update so I thought it was LG but by reading the comments it seems like it happen on different TVs also and Denon and Marantz AV receivers seem to be the cause of the problem. The way I get it to stop is to select Live TV input for a few minutes and then I'm able to select then an HDMI input and it stays on it. I have not done this yet but was thinking about contacting Brent & Adam from Merta AV and Phil Jones from Sound United because before HDMI 2.1came out he was doing a bunch of RUclips videos about HDI 2.1. Maybe because you are a RUclips Star you might get them to respond to you. Thanks for the Videos.
I had similar racking issues and only found that turning off hdmi switching in the Denon settings gave me a solution. CEC still controls volume; however, I have to manually select my inputs
I have the same set up. I'm also randomly getting no sound when I use youtube and amazon prime on the Nvidia Shield....requiring a reboot to get the sound back. I also notice that if I have the Nvidia Shield on and I manually switch on the Denon with the Xbox Series X on the LG C1 art screen saver pops up and I can't even get to the Microsoft sign on screen. I have switch back to the Shield on the Denon and shut it down before the LG C1 art screen saver goes away.
Weird! What happens if you turn of CEC controls from the amp? I wonder if it’s a funky handshake issue. I turned mine off completely and it fixed damn near every problem I had with audio and video
@@qwazyd0gg I went into each device and shut down cec and it fixed the issues. The lg c1 does turn cec back on even if you switch it off but it doesn't seem to do anything as long as the other devices have cec set to off.
Interesting!
I have a logitech Harmony that is pretty new - can I use that instead and disable CEC?
Yes you can
CEC works perfectly for me for anything connected to the denon input channels. ONLY the tv remote(which is connected via arc) works independently for the on/off button as in if I use the tv remote to turn on, it only turns on the tv. Volume button on the tv remote does control the denon. The streaming stick remotes and playstation remotes turn denon on and control volume perfectly
Yup expereing same issue with PS5, Apple TV, LG C1 with Denon 760. Super frustrating - you would think it would just work, but nope.
I just ended up turning off all auto power and input switching settings and rely on CEC for only universal volume control. Kind of a pain in the ass but it’s better than the input switching during an online game
@@qwazyd0gg thoughts on just running PS5 and ATV to tv and earc to receiver? that is what I use to do when I didn't have a 2.1 receiver and it worked but that was a high end yamaha
@AndrewReifel my setup rn is ps5 and Xbox series x into the receiver into my hdmi 2.1 with eARC, that way I can set everything to a gaming specific mode and color grade. Then I moved my Apple TV into another tv hdmi port and run eARC to the receiver for audio.
@@qwazyd0gg gotcha. Maybe I’ll try adding ps5 to tv and let Apple TV stay connected to receiver. I have hdmi cables to run both to tv and earc back just wanted to connected everything to receiver initially why I bought this ha
Lots of the Costco reviews are saying they get popping sounds when using airplay, you had any issues with that?
Not as of yet; however, I have never airplayed to the receiver. I typically use my Apple TV as the primary audio source
I’ve been using airplay on this unit for about a week with no issues so far.
Good to know!
I have similar issues. Mine will just randomly switch inputs and I only have an Xbox -> (hdmi) Receiver ->(eARC) TV
I had to turn off hdmi switching and only use cec for volume control
@@qwazyd0gg can you still play Atmos like that?
Sure can :)
Excellent detailed video, does this issue still persist or a new firmware release solved this issue? I am buying this AV receiver next week
Corrected in North America.
@@qwazyd0gg thanks for your reply, I am happy that now all issues are resolved in your denon s760h receiver.
@@qwazyd0gg Hi I just got this AVR, how did you fixed the CEC issue? I am facing the same issue now. Thanks
I turned off CEC auto switching on my input devices and receiver. I can still control my audio with one remote, but opted to switch inputs manually.
@@qwazyd0gg This is now fixed on current stock? I just ordered yesterday from Costco for great price. But reading your other comments below, you still have CEC switched off? How do we know that the issue is corrected in North America? Thanks mate, great vid!
Hey Andrew did the new Denon firmware fix anything?
Not at all. Things actually progressed with the CEC switching so much that it was triggering the protection mode on the receiver. I turned off CEC switching and it’s been fine since
Is CEC doing some sort of broadcast?
It’s just unstable with so much tech involved with various sleep states and always on factors :(
Jeez. I have the same U8G and the 760h on the way. Kinda worrying. Maybe I'll just ignore cec. Considering just using the series x to run all my streaming services so I don't have to switch around so much (not to mention that HBO max app built into the U8G gets terrible picture quality but runs flawlessly on the series x.)
I’ve since disabled CEC entirely on my Apple TV to correct the issue. The PS5 still turns on with the amp from test mode, but auto sleeps itself afterwards. Main issue was the aggressive CEC switch to the Apple TV constantly
Have you ever had any improvement for these issues or no?
Turning off CEC on the amp fixed EVERYTHING
@@qwazyd0gg did you lose Dolby atmos and DTSX because of it? Or does atmos still work
Atmos still works great! It just turned off the device switching, which I now handle manually for power on/off and toggling between inputs
@@qwazyd0gg thanks so much for sharing your experiences
No problem. I’m just glad people see value in my rambles sometimes 😂
Does the Apple TV remote control volume of the receiver via HDMI?
If you have CEC enabled then yes :)
@@qwazyd0gg awesome thanks! looking to buy this very soon.
👊👊👊👊
I had the similar problem. In my case it automatically wanted to change to ROKU. I solved it by turning off TV audio switching,(In HDMI setup)& turning the last two settings off. I also dedicated my Pass Source as My Intel NUC HTPC.
My real problem Is Dolby Decoding through my Intel NUC/HDMI; Whether it be Dolby Digtital, Dolby Atmos, through my LG nano 91, and my Denon s670H when playing BD files with Power DVD, it loses it's audio signal and there is momentary silence...so far my only remedy is using Power DVD sound decoding instead of Dolby. DTS plays good. I have updated the HDMI firmware on my Intel NUC, and purchased 8k cables from Amazon, and none of these cables pass the built in Denon Cable Tests....With every firmware update from Denon I hope it will fix the HDMI Dolby decoding. I don't have problems with any other source except my Intel NUC10i7FNB. Very frustrating, because with this S760H I am now on my fourth Denon receiver, over the years. The selling point for me on this receiver was the built in Bluetooth for headphones, which is actually quite mediocre. I have considered switching to Onkyo, or Yamaha, but I've already spent $495.00 with tax on this receiver. I really give this receiver a 4.0 out of 5 because of the switching problems and the Dolby decoding.
Quite a long time later: 09-23-22
Solved problem by limiting max resolution to EXACTLY what I have, 4k 60hz. Period. Now works w/o problem, apparently it kept looking for a 8k TV/monitor.
I as well turned off auto switching to solve the issue. No other worries yet; however, for yours I know PC based audio output can be troublesome
I can't believe you don't get it!! CEC sucks.
Turn off your CEC settings for Xbox, PS5 and I'm guessing apple tv. An example is "let other device turn on" "let other device turn off"
CEC should not restrict audio codec. Set all systems to bitstream audio Dolby digital and DTS.
Great tips my friend!
CEC has always sucked. If it's not like one device and the TV it's rarely ever been worth using.
Agreed :(
Thanks, that's awful. I was almost buying the bigger brother, but this decided me to forgo that and keep my older Onkyo for some time to come.
I really hope someone can shed some light on my issue. Never mind the annoying cec issue but my setup is a Samsung q90t and an Xbox series x. I randomly experience signal loss when starting an app or more commonly a game. I then have to reset the whole system and try again to get it to work. Sometimes it works fine with no issues. I've tried doing a reset on the Denon. I've tried different cables. So I'm at a loss now. Very frustrating. I didn't expect this out of a Denon receiver.
I get this sometimes (maybe 1 out of 10 times) with my series x as well. I have to hold the Xbox button on the controller and the signal comes back when the menu comes up. I don’t know what causes it unfortunately, and the replication is super inconsistent. It never happened when I would go directly to the TV so I know it’s something with the Denon.
What setting do you have your receiver set to? Standard? Enhanced? 8k?
Enhanced 8K. Video coming out on that within the next few days!
I have a Hisense h65 everything works great in standard. In enhanced I start running into issues like yours. For me it makes sense since my tv isn’t HDMI 2.1 or 120hz. I can still stream atmos I just can’t display Dolby Vision through the receiver. Not sure if this helps.
No timestamps in the description :(
Weird, they were there shortly after upload
Doesn't the U8G have 4K/120 Hz? I could have sworn that Vizio model did.
Yes the U8G has 120hz in 4K
@@qwazyd0gg A few things - are all cables capable of 4K/120 Hz? Dolby Vision I believe does not go beyond 60 reps / but what I have found is the HDMI2.1 is not on every TV compatible with the HDMI 2.1output from your receiver.
All cables are 2.1 up to 48gbps spec and all ports, console, amp, and TV are 40gbps (32gbps on the PS5).
Best I can tell, from my experience, is that CEC DOES NOT OPERATE LIKE A USB. So no unique identifier per device. Generally, the design of CEC assumed all devices on at all times. And each device can control power on and power off and well as allow itself to power down and on. I avoid all of this by using a harmony universal remote. Program your settings and devices and be done with even needing the other remotes or CEC.
I turned CEC on off controls completely off shortly after this video, as well as auto switching. Now I just use it for volume control and haven’t had an issue since.
@@qwazyd0gg The reality is that, most remotes are so slimmed down on features that trying to use one devices remote to do everything is just not achievable. I have had the harmony remotes for almost 20 years and I'll say I've only owned 2 because they work forever and the systems for programing activities is so robust there is no reason to even use my original remotes for anything other than my XBOX. You don't need to super fancy ones with half the screen on the remote either. The Harmony 650 solves all your problems. I also have an IR repeater installed so I never have to worry about closed cabinets or proper angles for aiming.
I’ve had a couple 650s and an old Harmony One throughout the years, but kids and/or pets got the best of them everytime :(
thanks for the great video. did you manage to fix it?
I factory reset the TV and updated the amp and it’s a little better
My only issue so far with that same unit is the fact it is hard to drive my large Paradigm Studio 100’s. I have the volume around 65-70 and the Denon runs extremely hot. I would assume it would shut down if I continued to push the unit. It literally will run hot within 30 minutes at that volume level.
Yeah it has overcurrent and overheating protection and will put itself into protect mode before anything adverse happens. At the same time, you may be asking a lot from this little 70w beast when pushing higher end speakers.
@@qwazyd0gg I thought of switching out for the Onkyo one from Costco which has 20w more and a much better onscreen menu. Or maybe just by a decent 2 channel amp and just run my mains out for cleaner/more power.
also maybe turn off each device before switching aint dolby vision meant to take over the tv and sets a preset?
Yeah, the main concern is when it toggles the device to come on, then switches the input, then I turn it off and switch it back, it on the odd occasion then again turns on the other device and switches back to it again causing the issue. It’s never been as bad as in this video ever since and I normally just leave the product on and switch the input back and forth once or twice until it stays in my desired device and then let the utility put itself into rest mode after a period of inactivity
@@qwazyd0gg my Apple TV 4K does this on my old old Onkyo AV amp (HDMI 2.0) non dolby vision sometimes but seems to have settled.
I just disabled 4K DV from the Apple TV OS (still auto adjusted to DV for DV content) so if it flips to the Apple TV and back it maintains regular HDR settings.
Mine just turns on receiver and tv using tv remote, not my xbox
Do you have CEC enabled on your console. Mine was for switching and power so I turned it off later on in ownership to help correct some of my issues.
CEC has always been funky. that's why I use a harmony remote.
It’s a shame they’ve folded that side of their business :(
No kidding. The Harmony Hub with the lightweight coin cell battery controller is amazing. They seem to still be supporting it it’s a shame they’re no longer making it.
I don't have apple tv, but I have zero issues with my Series X and the Denon with DV.
At 120hz or 60hz in DV?
@@qwazyd0gg 60Hz (Hue synch box keeps me from running 120).
I do, however, have my denon turning back on, after shutting it off via the AVR remote due to CEC (this happened with my 750h (2019) as well until I figured out the solution...that I don't remember now :P
Another weird thing, switching inputs to get into setup for the Denon (OSD) only works some of the time, but works 100% if I press Bluetooth on the AVR remote FIRST, then press setup...
That’s why. DV works flawlessly at 60hz 4K; however, my TV is yet to support DV at 4K 120hz, which is where I’m having some switching issues. I’ve never had issues with my OSD thankfully, but that seems like such a weird issue to have.
On other thing, I can turn my Series X on and CEC works great, AVR and TV turn on...just doesn't work in reverse.
I have CEC auto shutoff disabled on all my consoles since I was worried it would cause the tv to turn off mine watching session lol
Wonder if the current Denon/Marantz implementation of CEC is a bit wonky. I don’t have the issue with my old Denon. But I only use CEC between TV and Receiver and my Harmony to control the switching to my Xbox and Apple TV
I really wanted to buy a 760 while I’m waiting for my Onkyo RZ50 to come in, but this video is giving me pause.
Mmmmmm RZ50 🤤
Its defective - just bring it back to Costco ( only place to get the 760H ) and get the new Onkyo TX NR6050. You'll be happy you did - and your get 90 wpc vs 75 wpc with that Denon receiver.
Sadly that’s not an option for me :(
I’m in Canada and this receiver is an exclusive to Costco US, at least for now. I paid a little extra to import it from a reseller on Amazon US since there were no HDMI 2.1 options in Canada as of yet, especially at this price point. The 6050 was not yet announced when I purchased this or else I may have waited as it has a couple of advantages over the Denon.
My pioneer elite VSX-LX105 receiver does this too :(
I thought mine was defective but apparently it's not...gotta love CEC :/
Right :(
I turned off CEC and it’s flawless now
@@qwazyd0gg it would be nice if logitech made remotes again, they were the best at it, kinda annoying having 6 different remotes xD
I wish CEC worked 100%
I use to sell a ton of those when I did AV retail and they were amazing
@@qwazyd0gg yeah..
LOL! This is exactly what I’m going through. Whenever i turn the tv on, it powers the receiver on. Which is what i want, but it also turns on the last device i used. I try to use the PS5 or Series X to pull everything on, but sometimes it also turns the 4K blu ray player, and the input switches.
If i launch some games, and the signal goes from SDR to HDR or Dolby vision, the input stops passing through or decoding the video. And I end up turning off the receiver and turning it back on. Sometimes switching inputs back and forth works. It’s definitely a mini game each time i use my setup. It’s a shame, because otherwise its a great receiver for the price
I agree man. From what I’m hearing it’s less a Denon issue and more an issue with CEC not having a defined standard and manufactures all around just trying their best. For me, this depiction was the worst it’s ever been; however, a lot of the times if I launch my Xbox and the PS5 turns on then I’ll just let the PS5 go into rest mode by itself and now even worry about it.
@@qwazyd0gg I had a pioneer elite series VSX-LX301 before this, and it kinda had a similar issue with my ps4 especially. It would turn it on no matter what i actually meant to turn on. The only reason i got a new receiver was for the 4K/120 support.
Same with me. 120Hz was a must!
I was thinking of replacing my Sony 7.2 unit with this because my Sony has a weird issue where after any sort of power failure it will turn on my LG OLED and display a static image for a few hours until I notice it and turn it off. I'm afraid of burning in the static image on my OLED because I can be at work and it will stay on for 8+ hours. But this issue seems more annoying. Looks like I'll have to get something higher end.
That issue should be correctable by turning off CEC in the Sony amp itself.
So yea, wow. I can promise that if I had that piece of hardware and that happened to my wife while i wasn't home, that thing would have sprouted wings and ended up in one of those "worst RC airplane crash ever recorded".
Lol that’s why the fancy stuff that can be troublesome stays in my office
@@qwazyd0gg this is also one of the reasons I'm going to sit out the next couple of years with expensive upgrades. Too much uncertainty with supply, production, inconsistent application of standards, quality control, etc. Etc. I could go on forever, especially the super technical stuff, but I'm too traumatized from watching your receiver do all that crazy stuff
To be fair, this was by far the worst it’s ever been. Normally only racks back and forth once or twice before stopping
@@cproanddyson yes we are pretty much in a technological shift in video and audio and even gaming, but after the growing pains things should be stable in probably another year. then we wont have to worry about reviewers or tv not being able to do 2.1 or play the next gen consoles/GPUs. And maybe by that time Apple will finally go to USB C, and then everything will be in perfect harmony lol.
Apple and USB C could be interesting considering the headache they have with the EU right now.
could this be fixed with an update
Maybe, but it’s mostly poor implementation of CEC across the board with no standard of practice.
@@qwazyd0gg can you just turn it all off? I dont use it on my current avr anyway
Yes you can
I am continously having this problem. If i find i solution you will be first to know. i put it into 120hz with 8k enhanced and as soon as i boot up the latest Call of Duty Black ops 6 it messes with my tv and monitor it jumps to my 2nd screen being my monitor and sets itself to 60hz so frustrating lol 😂😂😂😂
I disabled all CEC controls on my consoles, TV, and amp as a workaround. Universal volume works but there’s no automatic control over input switching or powering devices. The issues stem from modern peripherals “sleep” more often than turning off. When voltage or wattage bumps slightly say during a drm verification or checking for an OTA update, it will inadvertently engage a slew of CEC triggers. Downfall is CEC isn’t really regulated as a standard, so there’s too many variants to try and play nice with. All in all I’m still happy with just universal volume on my remotes and have grown accustomed to manually switching inputs.
@qwazyd0gg perfect it seems to have done the trick! You truly are the avr wizard 😁 also on PC make sure you folks when you put on 8k enhanced you go to settings and display and set your default refresh rate to 120hz refresh rate 😎
To be honest it could have also been my gaming headset interfering as well maybe??? 🤔
Possibly but unsure how that would cause a switch trigger. Honestly though you truly never know lol
Same issue, the only way it works for me is to connect ps5 and appletv directly to my tv, using arc to denon
I turned off CEC auto switching and it’s been working very well ever since.
With CEC causing problems and Logitech Harmony being discontinued I’ll be back to having a rack of controllers! 🙃
It’s a sad time for sure :(
@@qwazyd0gg turning off CEC and having a logitech Remote was amazing, it always worked..now that they discontinued them you kinda have to gamble with CEC it either works or doesn't
I miss my Harmony remotes, but damn I had back luck with them back in the day. My screens would always burn out on my 650’s and One’s… Thankfully I worked at a major electronics retailer and would just swap them out and send the defective ones back to the vendor.
@@qwazyd0gg I had a 665 and the screen also burned out, other then that it was a great remote, really unfortunate they stopped making them
go in the reciever hdmi setup control
Good call!
Had same issues with 660h i solved it by turning hdmi controll off on the ps4 menu after that works perfectly
Good to know!
@@qwazyd0gg any way you solved your issues or they need to further update the new denons?
I think a lot of it was my TV. I factory reset it and the amp and although it’s not perfect, it works a lot more consistently now
@@qwazyd0gg good to know there are some flaws with my Samsung tv also I cant turn on the reciver it automatically goes to TV speakers really anoying!
Best bet is ignore CEC forever and get a smart remote that will auto switch inputs and stuff
The old Harmony remote days. I remember having a Harmony One years ago and loving it!
Any issues with the HDMI showing up fuzzy or static when switching over to it? My 760h for my Panasonic and fire tv cube just started with a flashing static screen. I wonder if it is the Zeskit hdmi or a bad hdmi board. Any issues like this?
None so far
@@qwazyd0gg I will reset my receiver and then try to factory reset to see if it was a firmware issue or something else
Dude! Yeah man I’m having the same issues so much that I gave up.receiver is seriously flawed.mines goin back to Costco.I’m sticking w my onkyo just for audio.
As much as I wanted to do the same, I notice a big difference between audio straight to the receiver and audio via earc. For me if it turns everything on at times I now just let them stay on and put themselves into rest mode after a while.
@@qwazyd0gg could you elaborate on that? straight to the reciever from the sources should give you the best sound I think.
Also how about the idea of turning off cec features within the Denon?
It seems to me the problem is that the TV is trying to Control the Denon instead of just doing the pictures/ creating the correct picture and pic features as told to it by Denon
Won’t the receiver still get atmos, and send the video info needed to the TV, including eArc info?
I see a Harmony 655 in your future
I was thinking about trying to upgrade my current denon avr-s750h To this one And so I know this may be Stupid question to ask you but have they released any firmware updates have you checked for firmer updates.
I checked probably 4-5 days ago and it simply said my software was up to date
@@qwazyd0gg hope Denon has a solution or possible firmware fix on the way. I was thinking using Affirm financing possibly to get me one as an upgrade but I will wait to see your results . Cause I have PC . Fire tv cube. Ps4 . Snd such connected currently to my 2019 model denon. That is Of course I have connected to my app Samsung 4K qled 2019 low end model So I don't support a 120 hurts or anything but I would benefit from the HDR10 plus and and the lower latency E connections.
I provide updates whenever possible :)
I don’t believe Dolby atmos requires special hdmi cables. If it’s on a blu ray it’s just true hd with more meta data
I tried it again and after rebooting both devices Atmos came back. I think it was just an issue where it would not recognize the Atmos support when changing major settings until a power cycle.
@@qwazyd0gg CEC has always been so frustrating in my opinion. What was suppose to be an amazing thing is a real pain in the as. I have a 750 and I have some CEC issues. Certain brands work better with others. My 8 series tcl had been decent with cecy
I feel like my Onkyo 676 never missed a beat with CEC across 4 different TVs, so it’s a little jarring to have this many issues this time around :(
My Marantz 5015 with a Hisense U7G tv does this too.
:( why can’t things just work
I'm about to go back to my soundbar at this point.
update .. I seen that and it only happens with the xbox when I have my ps5 on I didn't have this problem denon has a problem with xbox as a whole....
See, mine seemed to be with the PS5. I ended up just turning off CEC controls off as a whole other than volume controls.
@@qwazyd0gg my problem with the ps5 input is that mines is very low for some reason
I have this exact setup, it's driving me nuts
Turn off cec input switching and power automation and it will work fine. Will just have to change the inputs via the Denon remote
@@qwazyd0gg thank you, I really appreciate it, just got this setup and it was quite a purchase for me
Glad I could help man
my main problem is DTS Neural X sound, theirs no voice but ok on music ;( all other sound channels are o.k
it seems o.k after 20 mins, maybe it needs to warm up but its brand new..
I’ve heard of that before. Let me know how it goes
@@qwazyd0gg i just turn the voulme up over 30 the amp clicks and all sound cuts in..very late reply ;( sorry still an awesome amp
Is your over current light turning red when it clicks? Could be either overheating due to poor ventilation, a short, or incorrect/damaged wire runs to your speakers.
@@qwazyd0gg I will be rewiring it later 👍
I'm really considering to buy this AVR, but I'm not completely sure because of the things I see in this video :C
It’s less of an issue with this amp and more with how buggy CEC is in the modern day :(
@@qwazyd0gg so would you recommend this receiver as long as you aren’t planning to use CEC?
For the money, it’s got some of the best features available today.
@@qwazyd0gg thanks for the reply, do you have any problems with CEC disabled?
None at all
Have this same receiver, never experienced any of this.
I only get hit maybe one out of 10 uses with something this extreme. Usually the CEC just turns on everything everytime I boot up the amp, which is fine because my consoles enable rest mode again automatically within 10 minutes. It's just when it's bad like this that it sucks.
@@qwazyd0gg I had the same problem with this receiver and CEC. It seems like all of the components (especially the Sony X90J ) were fighting with each other with the "handshake" order which the HDMI cables and component process that they go thru.. Now I use my old Harmony Touch with the Harmony Hub, and the hub solves all of my switching and HDMI order issues. The hub & remote commands each component and the order that it comes on. This is a lifesaver, and I don't have to use all of the remotes. I only use the Nvidia shield and Apple 4kTV remotes for specific functions (since I don't feel like programming them fully into the hub - which is RF & Bluetooth). This is the only solution that I can come up with for multiple components and the switching problems.
I have never used the Sofa Baton line of remotes, but I think they have a hub also, but they won't have that extensive database of remote codes that Harmony has. That by itself is worth more than the remotes. I guess that is why they got of the hardware business.
CEC sucks :(
It’s a damn shame since their hardware was so good.
This crap happens to any AV receiver these days puts me off upgrading my old AV system
I turned off CEC auto power on/off and auto switching and it’s been fine ever since. Just use CEC for volume control.
This happens to me all the time on my denon AVR x3700h
Really? Has there been a pattern for you at all or is it all random on occurrence?
I just went thru the BEST BUY warranty process. They came out to my house four times to repair a TV. But, the first two times. The Geek squad guys were always looking to disable CEC. They mentioned, it creates more harm than good. Majority of the time, it's the main reason consumers think their AV equipment is busted.
Oh dang, that’s crazy!
@@qwazyd0gg this makes sense to me because I think CEC is really control on steroids. I have seen it cause allot of problems for people and usually disable it for them. CEC off should not stop you from getting Dolby Vision or 4k / 120hz or Anything really.
try it out if possible
No problem at all with any of my consoles...
Great to hear!
No problem so far with my PS4, PS5...
Great to hear some success stories!
Wow that would drive me insane...
Its meant to speed your experience up. Not slow it down and then make you loose you shit
Right! Thankfully it’s not an every time type of thing, but when it’s bad it’s BAD
Bro, be smart, get rid of your headaches. Go by yourself a real smart remote like even a used hub based harmony system. You’ll just say Alexa turn on the TV, turn on Xbox power mode, turn on PS5 etc. That rocking stuff you’re talking about you’re talking about call Godin away.
Honestly I just ended up turning off the auto on/off/switching in CEC. I leave the amp on all the time and can control the volume from the TV remote when I turn the TV on. Only time I touch the Denon remote is to switch the input and I can live with that
wow, you seemed to be enjoy it making that video!
Lol coulda been worse I guess
ONKYO RZ50 all day 👍👌
If I had that kind of budget that would be my choice for sure
@@qwazyd0gg I agree at $1,300
Is a tad steep but with all those pre-outs it's one of the most affordable for what it offers.
She’s a beauty that’s for sure man!
@@qwazyd0gg keep up the awesome work! 👏👏
Thanks for your support and motivation K Man!
It’s all very frustrating & confusing. I would’ve been better off with a sound bar.
:(