How To Fix The "Stutter" Problem on the GPD Win 4 - Fixing the Refresh Rate Bug

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  • Опубликовано: 22 ноя 2024

Комментарии • 229

  • @donotwant9551
    @donotwant9551 Год назад +21

    I own numerous GPD products and will continue to (go Win Max series and Win Min). However, while I am thrilled for buyers that there is a solution to this there should bever be a situation where a consumer should be required to do this for a fix (or send their unit back to China and have no unit for who knows how long). Very unfortunate.

  • @Robtang42
    @Robtang42 Год назад +29

    The “Native” orientation of the screen matters because of the sub pixel layout will be rotated 90deg to what windows is expecting, this will make things that use sub pixel rendering like Clear type rendering incorrectly and make text look fuzzy.
    Now this (probably) does not really matter on a 6” 1080p screen mainly used for gaming as it’s not noticeable but would be unacceptable on say a regular monitor.
    Personally it doesn’t bother me on the Win 4 but it doesn’t feel nice not getting what I expected.

    • @GSBarlev
      @GSBarlev Год назад +1

      I'm honestly ignorant here--is sub-pixel layout actually that consistent between makes and models? I feel like I remember TechTeamGB reaming a panel maker a while back showing that their layout was atrocious by some measure I didn't quite understand.

    • @JamesChurchill
      @JamesChurchill Год назад

      Cleartype/subpixel rendering is entirely for improving the look of text on low pixel density displays. The win4 has a very *high* pixel density display, there is little to no benefit from using it and it should basically be switched to normal antialiasing instead.

    • @shaderdream
      @shaderdream Год назад

      Not sure if they're fixed it, but I recall that Windows doesn't even do this properly on its own when it knows the screen is rotated. Either way, you can run the Cleartype tuner to fix it to the correct subpixel orientation for your display (or it may have also allowed turning off subpixel rendering there too). For programs that aren't high DPI aware, Cleartype also doesn't play well with scaling, which Windows defaults to using on this display, so that could be a good reason to change the text rendering settings too.

    • @JamesChurchill
      @JamesChurchill Год назад

      Subpixel rendering isn't particularly great for rotated text; letters are predominantly vertical lines which benefit when the subpixels are perpendicular, but when rotated they line up and the improvement is negligible. It's not really Windows' fault, it's just inherent to the technique. It also falls over on other kinds of subpixel layouts, like pentile displays.

  • @ThePhawx
    @ThePhawx  Год назад +13

    Thank you to those who corrected me on "Studder" I corrected the title text but obviously won't for the video. I'll just take that L haha.

    • @JamesChurchill
      @JamesChurchill Год назад

      As an Aussie there is little or no difference between the two for me 😂

    • @SuspiciousKoala
      @SuspiciousKoala Год назад

      Hey, thanks for the video! It definitely helped me when I flashed mine.
      Side note: have you seen the news yet about GPD no longer planning to release aftermarket Hall sticks as an upgrade? Do you know if it would be possible to replace the Win 4 sticks with some from a Max 2?

    • @JRcades
      @JRcades Год назад

      @@SuspiciousKoalawhere u got ur flashers from

    • @SuspiciousKoala
      @SuspiciousKoala Год назад

      @@JRcades I ordered the one in the GoogleDoc, on Amazon.

  • @knucklessg1
    @knucklessg1 Год назад +4

    Thank you for making this video to make the process less "scary" for newbies. This is relatively simple!

  • @boudreaux550
    @boudreaux550 Год назад +46

    I am not as upset at the screen issue as I am that GPD misrepresented their product and this issue helped expose that. Also, their initial response was very dismissive and off-putting. I am definitely not buying another one of their products.

    • @GSBarlev
      @GSBarlev Год назад +7

      I hear what you're saying, but I really don't think they were being deceptive as much as the marketing side didn't understand the technical nuance, and the engineering side doesn't have the English skills to write their own copy.

    • @melxb
      @melxb Год назад +2

      sure but "never buying their products" bit much, no?

    • @SheddysGaming
      @SheddysGaming Год назад +2

      I swore off gpd after the win 1.
      Big name handhelds only for me now.
      There are a lot of other great devices, I won't argue that. I just like proper support and transparency.

    • @vicious12394
      @vicious12394 Год назад +2

      ​@@melxbthe QC was also pretty awful not to mention the fact that they changed the design of the shoulder buttons without telling anyone. Luckily i happen to like them but that's not the point. I agree with the other guy, I won't be buying a GPD product again.

    • @melxb
      @melxb Год назад +1

      @@vicious12394 if they make something amazing though that's praised never say never

  • @martinantelo7086
    @martinantelo7086 Год назад +11

    If they release an updated version with 7840u this should be fixed. It's an unacceptable flaw. I feel sorry for them, because they're a small company that can't test as comprehensively as others, but their reaction has been very poor

    • @wordsmith451
      @wordsmith451 Год назад +1

      Don't feel sorry for them. They have done this over and over again.

    • @CaptainGrapifier
      @CaptainGrapifier Год назад

      They knew about this and decided to not say anything until someone found out. I bet my left nut on this.

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      @@wordsmith451 how so?

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      @@wordsmith451 over and over again? How? When?

    • @user-kd1ho9bu6g
      @user-kd1ho9bu6g Год назад

      Agreed. We need a new release. Now.

  • @ds8k
    @ds8k Год назад +10

    Yeah, definitely just bricked my screen attempting this. Flash utility failed every time I tried, so I gave up and closed everything up. After a restart the screen is black.

  • @PM-xc8oo
    @PM-xc8oo Год назад +11

    They cannot possibly think this is acceptable given what all is required to fix this. Sure it "could" be worse but this is a good bit beyond just updating a driver.

    • @greengorilla3000
      @greengorilla3000 Год назад +1

      DroiX mentioned in an update of theirs that GPD are working on a firmware update to fix this. ETA of a month for release.

  • @FormalPluto
    @FormalPluto Год назад +12

    "What does it matter if it's native or not?" The answer is: It matters because if it was *native*, we wouldn't have to take apart our units to reprogram the IC to fix this issue. A native landscape panel (as the panel on the Win4 has been continuously advertised) would likely not have this problem nor require this fix.

    • @samh5886
      @samh5886 Год назад +1

      the worst thing is that if they didn't attempt this ic trick (especially hiding the use of it and failing), users will still be better off with just a portrait screen like on many handhelds, just having to find workarounds for old games.
      Quite a number pick the win4 over competitors product at that time as they are the only one advertising native landscape.

  • @kondor99999
    @kondor99999 Год назад +3

    GPD should be handling this. The fact that they aren’t is concerning.

  • @Madblaster6
    @Madblaster6 Год назад +6

    I shouldn't have to open my device to fix this. What is GPD doing to correct this for users?

    • @videomaster0090
      @videomaster0090 Год назад +1

      Desde la página oficial está semana subirán un driver para windows 10 11

    • @Madblaster6
      @Madblaster6 Год назад

      @@videomaster0090 Official, where? I checked their site and indigogo.

  • @goldenpants2492
    @goldenpants2492 Год назад +15

    Really informative and thanks for the tutorial; I'm sure this will help many people. I know buying these handhelds are a risk, as it is early adopting. But... Holy hell. Absolutely ridiculous that they released this product with this issue. My stutter was horrendous. It should be commonplace at GPD QC to test screen calibrations- color accuracy, gamut, etc. But especially the refresh rate! Not hard to do a UFO ghosting test and see the issue. How does that fall through the cracks?

  • @xjusterx
    @xjusterx Год назад

    Thank you Phawx just flashed mine and everything is perfect right now, nice and easy took me 20 minutes for the whole process

  • @Sebi1998
    @Sebi1998 Год назад +4

    i asked them if they can do it before they sendit to me, they didnt and wrote to me that it only occurs in 2d games and i should refund ore wait for the next device. i will never buy from them again.

  • @archieatkins3022
    @archieatkins3022 Год назад +2

    I have no idea what this issue is never noticed any stutter on my win 4 ive had it for about 6 weeks

  • @dot-bob
    @dot-bob Год назад +2

    One of the problems with screen rotation is it adds latency. The screen is buffered then transposed thus adding a frame or more of latency. On a PC games it might not be as noticeable as many pc games are often designed to work with latency. For retro emulation though it may be noticeable.

    • @JamesChurchill
      @JamesChurchill Год назад +1

      No non-CRT display you will ever own has zero frames of latency. And it's not the screen rotation that causes the delay - the buffer is necessary for the displayport-to-mipi translation, which is required even for a straight passthrough. As the rotation is done as part of the same process, you get it entirely for free.

  • @bits2646
    @bits2646 Год назад

    That was hell of a good job done, tnx to the GPD community for the solution, I do really love that community the most in handheld space, I have a feeling that "GPDers" are even more dedicated that "deckers" :D

  • @austintse5719
    @austintse5719 Год назад +4

    I love my win max 2 but I'm glad I didnt get this as I was thinking about it. Its a shame this has happened and it's probably going to put off people from GPD products now. Thankfully I've not had any problems with my max 2.
    It does matter to people that have bought one as they now have to fix it themselves or go through hell sending it back. Its easy for you to fix as you have that background but most people will be scared to even put a screwdriver to it.

  • @deckverse
    @deckverse Год назад +10

    Kudos for your incredible work, Cary! Your constantly evolving quality and in-depth explanations are amazing.
    You deserve so many more subscribers, and I'm sure everybody wholeheartedly agrees. 🔥

  • @TechManiacs666
    @TechManiacs666 Год назад +6

    thank you beta testers (formely called gpd customers)!
    if things goes as they must, after couple of years you get great repairing skills and able reball cpu or ram using barbeque grill.

  • @thelegendgamer33
    @thelegendgamer33 Год назад

    This channel js easily the absolute best for the hardware of these handhelds.
    Been following since the GPD Win 1 days

  • @Soupredcar
    @Soupredcar Год назад

    Woo I was able to follow along and no screen stutter anymore! Barely any scuff peeling off that bottom piece as well!

  • @kennysa3586
    @kennysa3586 Год назад +2

    this looks very easy. Thanks for the video!! you calmed my fears

  • @AugustineKusiDuah-bk4fr
    @AugustineKusiDuah-bk4fr Год назад +1

    Awesome video as usual Phawx. Being looking into buying the gpd win 4 because of the good price. Thanks you are making tutorials on it

    • @terribletimes902
      @terribletimes902 Год назад

      Tbh now that they are already releasing a Win Max 2 refresh with the new chips, I think it might be worth waiting to see if a Win 4 refresh isn’t far behind.

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      @@terribletimes902 yh

  • @MajoraZ
    @MajoraZ Год назад +2

    You said that GPD fixed this: So if I were to order a Win GPD 4 in the future, the unit I would get would already have this fixed?

  • @pitcheung5354
    @pitcheung5354 Год назад +1

    i got a CH341b (NOT CH341a) and still work(yes i bought the worng one)
    If someone can't get the 341a then use 341b still work as same

  • @squallstrife6943
    @squallstrife6943 Год назад +1

    Thank you so much for this. Honestly if it wasnt for the stupid glued strip at the bottom i would do this tomorrow. But i dont have the replacement so I'm worried about prying it off.

    • @JamesChurchill
      @JamesChurchill Год назад

      As long as you warm it up first and work along it with a spudger it is fine. Some people are just getting one end free and then pulling it hard to peel the strip off, and it can't handle that. Gpd happily sends out replacement strips if you do break it though.

    • @aaronpaulang1015
      @aaronpaulang1015 Год назад

      I use dental floss. Simply jam it under a corner then slide it across.
      I left it off afterwards.

    • @PenultimaGamrAKAhank
      @PenultimaGamrAKAhank Год назад

      @@aaronpaulang1015 Do you know where I could find replacement screws?

  • @greengorilla3000
    @greengorilla3000 Год назад +1

    DroiX mentioned in an update of theirs that GPD are working on a firmware update to fix this. ETA of a month for release.

  • @abltanarana
    @abltanarana Год назад +4

    Why is it not possible to carry out the update without this programmer? It works on other devices too! I can not afford it!

  • @GAz0Line
    @GAz0Line Год назад

    thank you so much
    you are the man
    love you and love your channel
    ps i bricked my device
    but to all dont panic just start the device even if you didnt see anything on display just flash it restart the device / force restart and it will turn back on

  • @70094kid
    @70094kid Год назад

    @Thephawx first I want to say thanks bro for your knowledge on the gpd win 4 since it's release I check your channel to see if it has updates etc. To make it better. I haven't received my unit yet but this issue right here is a problem like many are saying for how much you are paying. This is my first gpd product and it's disappointing to hear people going thru this well some. So imma save your tutorial and order the kit if need be but this fix shouldn't be my guy for im someone who loves tech but don't really want to get in right away to tweak something that should work day one again thanks and I'm crossing my fingers I don't notice this or they atleast have a update to fix something like this that's minor. Thanks you again for your service patience is virtue Rog alley around the corner

  • @samh5886
    @samh5886 Год назад +6

    Can we trust them in future if they mentioned "native landscape" for upcoming devices? Or any other features they announced?
    That is a clear lie from GPD.
    By the way, did they issue similar fixes for people experiencing micro SD related issue for the android XP+ and win max 2?

    • @realratingrating3669
      @realratingrating3669 Год назад +3

      do not buy them. how a regular guy is going to fix it. it requires so many skills to do this task. not just some software by purchasing extra hardware to fix problems.

    • @samh5886
      @samh5886 Год назад +4

      @@realratingrating3669 they still have a "monopoly" on clamshell/sliders with keyboard though, so if you interested in that they are the only choice for now.

  • @halfey
    @halfey Год назад

    I hope the newer batches will ship with the fix.

  • @droidhacking
    @droidhacking Год назад +3

    Think you should have called this out for this fiasco but since you get free devices you won't. Was pretty desperate when you were slating the Rog Ally.

  • @Renbits
    @Renbits Год назад +1

    is this still an issue on the new 7840 version?

    • @AP101083
      @AP101083 Год назад

      There is a bios update that fixes this problem a long time ago.

  • @TOAST818989898
    @TOAST818989898 Год назад

    You are great because you did this video. That is all I wanted to say.

  • @Furluge
    @Furluge 9 месяцев назад

    You may want to put up a disclaimer. e1000's documentation mentions a software fix without the controller now that doesn't need any special tools. You've still got a few comments freaking out about having to open it up and reprogram with the controller.

  • @JamieT1986
    @JamieT1986 Год назад

    Thanks for this! 🙂 I ordered a Win4 last week, then the day after, i heard about this issue.. glad i didnt cancel.
    Have GPD said they will be fixing this for future builds/releases of the win4?

  • @Ifalvarado
    @Ifalvarado Год назад

    I hope this will slow down demand of the gpd win 4. So they can fix themselves or lower prices :)

  • @puppy.shorts
    @puppy.shorts Год назад +1

    Look how he is shamelessly defending GPD :)

  • @allknightlong84
    @allknightlong84 Год назад

    thanks a bunch for doing this man!

  • @samuelchen5389
    @samuelchen5389 Год назад

    It follow the procedure to flash display IC via CH341 and it work prefect. Actually I have bad bios for the Win Max before also use the CH341 to fix it.

  • @kickilicoff
    @kickilicoff 8 месяцев назад

    Hello!
    Thank you for so many good videos on the GPD series. I have run into an bug in GPD Win 4 (6800U first series) where, if i plug in the power charger when playing, the screen goes black and freezes and need hard reboot. I would be very happy if you have any clue on where i could tweak myself out of this, if that is even possible.
    Anyway, keep up the good videos, love them!

  • @07towers8
    @07towers8 Год назад

    Awesome, appreciate the How To video!

  • @CuriousTinkering
    @CuriousTinkering Год назад +2

    Basically like brain surgery while the person is awake! 😅

  • @cultofcedar
    @cultofcedar Год назад +1

    I mean I’m all for diy but just seems wild I got a tools for flashing my brand new computer before it even arrives. Thankfully it was all fairly cheap and seems simple. Gonna tear this thing apart modding it so I guess it’s okay but unfortunate for people who aren’t diy inclined.
    Wild they held indemand orders during the Labor Day break and just shipped them without fixing though lol

  • @szymonbezi
    @szymonbezi Год назад +1

    @ThePhawx Having gpd win 4, do you advise to do this or just setting cru to 59.2hz should be sufficient and not burdensome in normal playing various games? From your experience

  • @MrRyuken22
    @MrRyuken22 Год назад +1

    Im not taking apart a brand new 1200$ computer, hopefully I wont notice it when mine arrives

    • @thomasusheriii971
      @thomasusheriii971 Год назад +1

      I just ordered it too. I don't plan on taking it apart either

    • @thomasusheriii971
      @thomasusheriii971 Год назад

      Where did you order from?

    • @MrRyuken22
      @MrRyuken22 Год назад

      Aliexpress because indiegogo didn't have the 32g ram 1tb one

  • @emanuelburgos246
    @emanuelburgos246 Год назад +1

    If you flash this in Windows and then use a different operating system (like Linux or Batocera), will it work on the other operating systems without the need to reflash?

    • @TheQuestingHero
      @TheQuestingHero Год назад +1

      yes. once the fix is applied, the hardware is fixed.

    • @emanuelburgos246
      @emanuelburgos246 Год назад

      @@TheQuestingHero Thank you for your reply! I appreciate it!

  • @Harvey2Tall
    @Harvey2Tall Год назад +1

    Not gonna spend $900 to then have to open this thing up

  • @MuscleCarLover
    @MuscleCarLover Год назад

    Because this requires opening up the device, I'll just tackle it when they make hall effect sticks available and kill two birds with one stone. I don't want to end up opening it up twice if I don't need to

  • @vlogger4567
    @vlogger4567 Год назад +1

    For those not so inclined to build a makeshift connector or open up our units, is there any alternative?

    • @TheQuestingHero
      @TheQuestingHero Год назад +1

      nope

    • @vlogger4567
      @vlogger4567 Год назад

      @@TheQuestingHero Looks like it.
      :( Anyone wanting a new judder free unit will have to pay the extra for a retail unit from the next manufacturing lot.

  • @KrisYadao
    @KrisYadao Год назад

    Finally got around to doing this on my unit. Thanks for the video!

  • @lennxeath3293
    @lennxeath3293 Год назад +2

    My gpd has never had any issues with any game I'm not sure what's going on?

    • @videomaster0090
      @videomaster0090 Год назад +1

      Al parecer sólo sucede si lo formateas, dentro de la siguiente semana subirán un driver que soluciona el problema

    • @JamesChurchill
      @JamesChurchill Год назад +4

      It's subtle so most people won't see it unless they go looking for it. Certain game types make it more obvious. But if you don't notice it you're golden, you don't have to do anything.

  • @PenultimaGamrAKAhank
    @PenultimaGamrAKAhank Год назад

    Did you use all the components listed (like pogo pins, and header block)? I only see wires and the flasher chip, right?
    Edit: After reading the documentation it makes perfect sense. Thank you!

    • @Wloem
      @Wloem Год назад

      Are the pogo pins and header blocks necessary or can I make a connection, only using the jump wires?

  • @vinnyty
    @vinnyty Год назад

    What size tape should be used to resecure the trim piece that was removed from the bezel

  • @wordsmith451
    @wordsmith451 Год назад

    What does it matter? Why is it different? It was a selling point. It was advertised. It was a reason to buy this product over another. You don't get to say, "hey, here's this thing that makes our product better so you should buy it!" and then say, "yeah, well, it doesn't actually do the thing, it just does an excellent impression of the thing, and you wouldn't notice if you hadn't actually tried to use what we've sold you for its intended purpose."

  • @matieregrise7566
    @matieregrise7566 Год назад +1

    Maybe I'm blind, (lol) but I don't see the difference before/after. ☹

  • @zuckerjack
    @zuckerjack Год назад

    i did it ans the testufo is smooth now. BUT i cant use 45hz anymore. when i try, i get a black screen. what can i do/

  • @hdslave
    @hdslave Год назад

    Can the flipper zero be used as the interface to update the display?

  • @blackpanthertchallalem8522
    @blackpanthertchallalem8522 Год назад

    I have a gpd win 4 where my joysticks and buttons don’t work. Any ideas community?

  • @user-kd1ho9bu6g
    @user-kd1ho9bu6g Год назад

    Where can I buy the updated one without this issue?

  • @Tantuhard
    @Tantuhard Год назад

    Hope that it's all fixed with the new gen Ryzen CPU's

  • @Hoowwwww
    @Hoowwwww Год назад +1

    man this design.... it's literally the perfect one..

    • @donniedarko4497
      @donniedarko4497 Год назад

      Steam deck is the perfect one

    • @Hoowwwww
      @Hoowwwww Год назад +2

      @@donniedarko4497 steam deck is too big and i don't like the overall design, plus it doesn't have a physical keyboard, GPD win4 is superior and has smarter design, sliding the screen to use physical keyboard, that's brillant

    • @GSBarlev
      @GSBarlev Год назад +2

      ​@@donniedarko4497 I own both. Steam Deck is a tremendous omni-console but if you're looking for a handheld cyberdeck, you need a non-onscreen keyboard. Of course, the second I fold that keyboard away my hands start cramping--hopefully the grips I'm 3D printing right now will help there, but if not, hey! I still have my Steam Deck!

    • @donniedarko4497
      @donniedarko4497 Год назад

      @@GSBarlev for sure

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      @@donniedarko4497 😂😂😂😂😂

  • @wordsmith451
    @wordsmith451 Год назад

    "Why are you mad that I sold you Eric Clapton's Blackie for $2 million when in fact it was a Harley Benton I got for $150? They both have the same number of frets, same number of pickups and switches, and they both have a TRS plug! It's basically the same thing!" 🤡🤡🤡

  • @LouieTran
    @LouieTran Год назад

    Serious question, how did you miss this on your initial review? Was it that minor?

  • @1415gatewayable
    @1415gatewayable 11 месяцев назад

    Is this problem also happening with the 2023 version?

  • @steveybiggunzgaming8118
    @steveybiggunzgaming8118 10 месяцев назад

    Does this affect the newer 7640u/7840u versions?

  • @AtiCrossfireX
    @AtiCrossfireX Год назад

    I have GPD win 4 final model were they affected as well?

  • @aledemo82
    @aledemo82 Год назад

    Halo i have a gpd win 4 coming, is safe to do?
    Or there is some risk that i brick something?

  • @bobhuynh1974
    @bobhuynh1974 Год назад

    Is this studder problem fixed on newly shipping GPD Win 4 devices now by GPD? Or do I still have to fix it myself?

  • @Jeff-wx3tx
    @Jeff-wx3tx Год назад +1

    Maybe just my eyes but I’m not seeing this in UFO test or in emulated master system games I’m on a 16 GB 1TB white GPD WIN 4

    • @videomaster0090
      @videomaster0090 Год назад +1

      Sucede solo si lo formateas

    • @squallstrife6943
      @squallstrife6943 Год назад

      ​@VIDEOMASTER 00 I didn't format mine and I absolutely see it and have posted videos of it.

    • @Jeff-wx3tx
      @Jeff-wx3tx Год назад

      @@videomaster0090 I formatted mine and don't see it...

  • @loooleo4856
    @loooleo4856 Год назад

    I will buy (GPD win4) soon. Do you advise me to take 16 RAM or 32GB? I will play high graphics. only play games

  • @Alexmakerse
    @Alexmakerse Год назад

    Does this problem exist on aya neo air plus?

  • @franciscobutte
    @franciscobutte Год назад

    So the newest batch of Win 4 will still having this portrait screen?

    • @AP101083
      @AP101083 Год назад

      There is a bios update that fixes this problem a long time ago.

  • @Bobby-j6y5e
    @Bobby-j6y5e Год назад

    Don’t really have the equipment to get this done, but can anybody help me do this where can I get this program thing that he hooked up to it

  • @mattperreault3518
    @mattperreault3518 Год назад

    Thanks!!

  • @bebe777
    @bebe777 Год назад

    No one shows the gpd 4 sideways it’s a THICC boi

  • @70094kid
    @70094kid Год назад

    @Thephawx what Is the kit in the video. Any link to it

  • @audaceus
    @audaceus Год назад +1

    When he says GPD has fixed it, does he mean that if you order a Win4 today, will it be already fixed out of the box?

  • @xjusterx
    @xjusterx Год назад

    Is this affect new devices or its just for the ones that were bought last week last month last year?

  • @AltoBo123
    @AltoBo123 Год назад +1

    Are the next GPD 4 comming out with this fixed or they are all going to be like this?
    Deal-breaker for me.

    • @wordsmith451
      @wordsmith451 Год назад +2

      Don't expect anything to be fixed. If this is a deal-breaker for you, stay away.

    • @AltoBo123
      @AltoBo123 Год назад +1

      @@wordsmith451 Now hoping Rog ally wont habe the same issue.

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      @@AltoBo123 even with this issue, the win 4 is a much better product than the rog ally

  • @Galferus
    @Galferus Год назад

    Where can I get that kind of programmer device? Or how are they usually called on stores?

  • @reyztec
    @reyztec Год назад

    Has GPD implemented this fix on their new retail devices? I am about to pull the trigger and have no issue doing the flash myself, just makes me more interested in buying if it has already been fixed.

    • @tappersreviews4677
      @tappersreviews4677 Год назад +3

      Currently produced units do not yet include this fix. I would highly recommend waiting until that changes. Also, you may want to consider waiting for the inevitable switch from 6800u to 7840u. I say that as someone who already has a Win 4.

    • @MajoraZ
      @MajoraZ Год назад +1

      @@tappersreviews4677 When will the production change to units that have this fixed, you think?:

  • @anthonycampos7417
    @anthonycampos7417 Год назад

    I wonder if someone in community will start offering this fix as a service 🤔

    • @anthonycampos7417
      @anthonycampos7417 Год назад

      @@jooly_garxia if I get the parts and stuff I'd do it for a flat fee (not including shipping)
      I already do a lot of pretty expensive pocket knife mods and mail them back to customers so I don't see how this much different.

  • @EdwinRiveraIII
    @EdwinRiveraIII Год назад

    My man. Thanks so much. I’m going to purchase a Win 4 now! Much appreciated.

    • @pkilljoy5797
      @pkilljoy5797 Год назад

      I would wait until they come fixed from the factory. its BS to make consumers do this

    • @wordsmith451
      @wordsmith451 Год назад +1

      DON'T.

    • @Nobbie248
      @Nobbie248 Год назад

      Dont buy. Just get something else

    • @MrRyuken22
      @MrRyuken22 Год назад

      I bought already then I saw this video

  • @CaptainGrapifier
    @CaptainGrapifier Год назад

    This is ridiculous. Last I tinkered with a gpd product (gpd win 2) I busted a speaker. Ain't no way I'm going to do the same with a design fault that GPD CLEARLY knew about but decided to hide.
    First their hall joystick bait and switch (albeit not really, but decided not to notify the community) and now this. Beautiful machine but gpd is clearly still like children.

  • @marcoochoa9673
    @marcoochoa9673 Год назад

    Does this happens in Al the devices? I haven’t noticed this issue on my win 4

    • @psvitaoled197
      @psvitaoled197 Год назад

      It’s on them all you just haven’t noticed it, doesn’t bother everyone

  • @グロ猫
    @グロ猫 Год назад

    I was looking to buy a Win 4 cuz i love the formfactor with a keyboard, but after the handling of this issue as well as reports about suspicious software in their windows installations i'm never gonna buy anything from GPD. ROG Ally it is then, at least for now.

    • @MrRyuken22
      @MrRyuken22 Год назад

      What suspicious software?

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      Even with this issue, the win 4 is still better than the rog ally. If you want to go with a device that limits you, be my guest

  • @hefdjwewj
    @hefdjwewj Год назад

    I reply that's ( here ) 10 times and never noticed anything

  • @benjaminvdvyt
    @benjaminvdvyt Год назад

    You said GPD has fixed it, does that mean the models you order now, won't have this issue?

    • @AP101083
      @AP101083 Год назад

      There is a bios update that fixes this problem a long time ago.

  • @exklimexklim
    @exklimexklim Год назад +3

    But this was the new ROG handheld with the same problem, you’ll be bragging about it in a bad way.

  • @wordsmith451
    @wordsmith451 Год назад +1

    Why am I so angry? Because I spent $1200 on my Win 4. Every product they ship comes with the words, "actions speak louder than words." They shipped this expensive product with a garbage charger and these issues. They could have spent a few bucks for a charger that isn't garbage, but they chose to save themselves a few bucks instead. This screams, "DON'T BUY ME." You ask why people nitpick, when they specifically advertised themselves as different because there was no need for any translation or change or this ridiculous nightmare we're currently going through. I bought this precisely because it was supposed to not have the same issues as other devices, because it was supposed to be better.
    Your dismissal of these concerns even given what has happened makes me wonder if I have misplaced my trust in you. I understand that it's the internet and people are quick to anger and judgment, but I am sick of being credulous and being taken for a ride by people I keep giving a pass to over and over again. I feel like I'm being gaslit and I just don't have the patience for it anymore, and I shouldn't have to be patient for this kind of money, even as an enthusiast.
    There's no such thing as, "basically the same." There's a reason people pay premiums of many times over for something being EXACTLY AS ADVERTISED. It's because the details matter and when you don't deliver on your promises YOU ARE LYING. No more room for excuses. You sell me your product based on an idea, then you'd fucking damn well better deliver 100%.

    • @wordsmith451
      @wordsmith451 Год назад

      Oh, I totally understand that it sucks and we shouldn't sweep it under the rug, but how about we give it the ol college try? It's great, because we can all bolster credibility and make fraud okay by acknowledging reality! When you admit culpability, that absolves you of all responsibility. We're all so lucky to have a company as honorable as GPD that can own up to mistakes when they're forced to confront the damage they've caused.

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      No one really cares about your hate speech lol. Just because of one problem that is yes annoying but can actually be fixed, you type this hate speech. Lol good for you

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      If you want to, don’t buy their products again. No one cares. It is your money and your choice not ours

    • @wordsmith451
      @wordsmith451 Год назад

      @@AugustineKusiDuah-bk4fr piss off

  • @shenmue5765
    @shenmue5765 Год назад

    I blame the phone industry for messing up retrogaming handhelds. Lol!

  • @Elrinth
    @Elrinth Год назад

    You say GPD has fixed it.. Does that mean that at some batch it was fixed? if so, which batch!? :) Or do you mean this manual process of fixing it ourselves it was fixed?

  • @mrsittingmongoose
    @mrsittingmongoose Год назад +6

    I think you really need to address all the very bad things going on with GPD. You are promoting them and talking them up but people really need to be aware of everything they have done.
    -They install Chinese spyware on their devices, even still after being caught repeatedly over the years the new win 4 has it.
    -They have lied multiple times about the specs(see this video). And other times in the past.
    -They do not support their products, if you have an issue outside or china you’re SOL.
    -Their quality control is none existent, there are so many issues with their devices when they finally ship.

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      1. Which spyware?
      2. Lying about the specs? How? Is it about the landscape display? Well seems you can’t read or did not hear what Phawx said?
      3. The GPD Discord gives you all the support you need. I am definitely sure you didn’t hear Phawx saying that too.
      4. So many issues with the device? Name some of them.

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      Honestly, i hate it when people say things without proof. Please give us proof before you say things that are not true.

    • @AugustineKusiDuah-bk4fr
      @AugustineKusiDuah-bk4fr Год назад

      You said they have lied about the specs in the past. Give us proof. What did they lie about? If you are not able to give us proof, then you don’t deserve to say anything

    • @mrsittingmongoose
      @mrsittingmongoose Год назад

      @@AugustineKusiDuah-bk4fr look in their subreddit…

  • @pkilljoy5797
    @pkilljoy5797 Год назад +1

    i just sent mine back to droix, device was a lie. native landscape 40hz panel my ass.
    To add to this, 45hz felt less smooth than 30fps does on my steam deck. Its actually a huge let down overall. New found appreciation for how optimized the deck really is

    • @JamesChurchill
      @JamesChurchill Год назад

      After the fix it is literally impossible to tell, all refresh rates are as smooth as the Deck.

    • @pkilljoy5797
      @pkilljoy5797 Год назад

      @James Churchill ah that's good to know. So the conversion was the cause all along. Maybe il get one when they iron out all these issues and update with this year's chip

  • @danielvelez7239
    @danielvelez7239 Год назад

    Thank you for making this video. Do you think that GPD will fix this issue with the new batches of GPD Win 4’s?
    Thank you again!!

  • @pfroo40
    @pfroo40 Год назад +3

    Doesn't seem too difficult to fix, but, this is very on-brand for GPD. Also a reminder of the risk of being a first-round backer of a product.

    • @pkilljoy5797
      @pkilljoy5797 Год назад

      yeah im glad i bought from a retailer i just sent it back no questions asked.

    • @MrRyuken22
      @MrRyuken22 Год назад

      ​@@pkilljoy5797 what retailer?

    • @MrRyuken22
      @MrRyuken22 Год назад

      ​​@@pkilljoy5797 I bought mine from aliexpress

    • @pkilljoy5797
      @pkilljoy5797 Год назад

      @@MrRyuken22 droix

  • @kaibigan_28
    @kaibigan_28 Год назад

    I lost interest in gpd win 4 when i knew the win mini is coming soon.

    • @samh5886
      @samh5886 Год назад +2

      Interested in that as well but apprehensive about it due to the likely premium prices and their track record, their past few devices all seem to have some kind of issues, not minor ones as well.