I got the Luna play at Nordstrom and didn’t know it was disposable after a certain amount of usage. I will not throw it away but will rather keep it just as a to go face brush.
I think the Luna Play should be discontinued because it's NOT friendly to the environment & generates more waste as it's Non-rechargeable. It uses the same amount of resources as the Luna Go. Then the Luna Go only gives 60 washes per full charge. I've to go through the hassle of charging the Go twice a month. Why can't you increase the capacity for the GO because the PLAY series is able to give 100 washes. Very disappointed in the direction that Foreo is heading. The company's vision is NOT Earth-Friendly!
Hi Lawrence, thank you so much for your feedback and your concern! We suggest tips on how to recycle the LUNA play after it runs out of uses. We created the LUNA play for those who wants to try a facial cleansing device but may not want to commit to the full size device. We completely understand your frustration on this and will definitely share with our team to improve on this! Best, FOREO Team
Yes, I saw the webpage & I called it B.S. How many countries in the world that you sold the product to supports recycle and how many customers would go through the hassle of recycling without incentives. I think you should have gotten it right the first time or I suggest that your company can close the loop by giving your customers a rebate when they return their used luna play to buy another Luna. In this way, you will be recycling the old luna play back into your future products.
Hi Lawrence! Again, thanks for your feedback. We do offer our customers a special promo when they purchase the LUNA play. We'd be happy to pass on your comments to our team and see how we can improve on this. Best, FOREO Team
@@Foreo We can no longer support non ecofriendly products. This is a serious issue that any company should address. I live in Brazil and unfortunatelly there are many cities here in which recycling is really hard to do. I totally agree with Lawrence and would never buy a disposible produt such as that. Please really take that into consideration. Other than that, congratulations for your product. I can't wait to buy mine.
@@royalrose4905 the luna play isn't rechargable but the next model up, the play plus, takes batteries. Try that one, or the Luna Mini, which I believe is rechargeable. And their charges hold for like, months.
Who keeps a Sonic cleanser in their clutch? 😂 Also I agree that the Luna play is a terrible idea and not environmentally friendly... It's 2018 companies need to be more conscious and think of sustainability not just profits
Never saw this video. Love it! I have Luna go for almost 2 years and 6 mo ago got the Luna 3. I totally fall in love with luna 3, the bristles are very gentle and Luna go is definitely a must, cuz i can always take it with me.
On the Foreo site the 'normal' brush was suggested for me, but would the combination brush be better for foundation + makeup removal? When I buy skin care products like cleansers, moisturizers, etc, I often go between products for combination or dry skin. Thanks!
@@Foreo EVEN IF YOU HAVE OPTIONS TO RECYCLE IT IT DOESN'T MEAN IT ISN TRASH!!! And even if it is recyclable it makes trash and it need resources like water, to be recycled
I want the Luna 2 in lavender but I have oily skin which means the ugly green is my only choice. Ugh. First world problems. Wish they came in more colors.
I have Rosecea (redness sometimes stinging) but also very oily shiny face & pore size concern-Do I choose the Blue or the Purple one? I also have menopause. Thankyou!
Hi there! We warmly recommend getting the purple version for sensitive skin as your skin seems to require a more gentle routine. Rest assured you'll get the best results as you can still use the FOREO App to increase the pulsation intensity to handle the oily parts. 💜
Do you still use scrubs in your routine? Once a week maybe? I'm thinking of adding the mini 2 into my routine, but does that mean my current face scrubs will go to waste?
Hi, I've decided to get the Luna Go. What do you suggest between the normal skin (pink) or the sensitive skin (lavender)? My cheeks and forehead have drier skin, I don't break out or get red or anything but I am gentle on my skin with just a wash cloth.
Hi Joana! The silicone touch points are different in size between the LUNA 2 for normal skin and combination skin. The LUNA 2 for combination skin has thicker touch points compared to the LUNA 2 for normal skin. You can take a closer look on our site: bit.ly/2anzvP4
I just recently bought luna 2 in Sephora why cant i register it as my new device it is showing invalid serial number.. plus theres no serial number at the bottom part of the device?
Ive bye the sensitive facial brush but i think im oily type can i still use it and is it effective to me? Ive buy cuz i dont know that theres a brush for sensitive or oily etch. Can you pls help me thank you❤❤❤god bless
I m seeing this and im like: so cute, but I don't have the moneeeeey 😂, im going to buy one of other brand of 12$ that's the same thing, seriously, is the sameeee
So I really wanna get the Foreo Luna 2. I got some blackheads around my nose and mouth so I thought about getting the one for combination skin, but I occasionally get some dry spots too, but nothing to worry about. In general my skin isn't really sensitive or super oily and I've never experienced any problems with a product or suffered from an allergic reaction because of one. I would like to use my Foreo at least once and if possible twice a day, but I'm worried that the one for combination skin will therefore be too harsh for my skin. Should I get the one for normal skin (pink) then or even the one for sensitive skin (purple)?
Hi thanks for this video it's really informative still would like your suggestion on which one to pickup as I will be using it for the first time and I wear very less makeup and I have an combination/ oily skin so was looking for a basic set to start with :) . Please suggest
Sooo about the Luna GO. What is the difference between the normal skin (rose one) and the combination Skin (blue one), I can’t tell which one i should tell and they really look the same. I know the bigger ones have different sizes of the silicon.. but about the luna GO i don’t really see a difference ..? Is there still one ? I have kinda normal skin, but also blackheads around my nose and my chin has some really bad breakouts since few months. Thanks for the help xx
Which one is best suited for me? I guess you can say I have sensitive skin but not overly sensitive. I have normal skin with an oily t zone...so i am not sure between the luna 2 sensitive, combination, or luna 2 mini.
I have the same prob did u buy one after and if so which one and do u like it. I got mini play or go the non rechargeable one in a beauty box and love it made huge difference to my skin so I want to get a bigger one but not sure which
I have the luna play and I'm not really convinced, I don't think it's easy to handle because it's really small and you have to press the button the whole time during cleansing
Is it just dry od dehidrited? If dry, then choose the one for sensitive skin because it's less harsh on the dry skin. The oily, normal and combination one would be rough on you.
I received the Play as a gift and loved it so much I bought the Luna 2 for Sensitive Skin. I'm considering buying a mini 2 for travel and am wondering if that broadest swath of bristles....the ones underneath the precision point on the front side of the device....are the same as the ones covering the Luna 2 Sensitive Skin. Thanks!
Hi Isabella! The silicone nubs on the LUNA mini 2 are slightly larger compared to the LUNA 2 for Sensitive Skin. We would suggest when using the LUNA mini 2 to turn down the intensity a little bit. We also have the LUNA go for Sensitive Skin which is exactly the same but smaller in size: www.foreo.com/luna-go?id=1315. Hope this helps!
FOREO this so helps! Thank you for the response. I purchased the mini 2 and am loving it. But the Luna 2!!! OMYGAH. The Luna 2 has significantly helped heal my acne spots. Significantly!!! It's soothed both the inflammation and the raised, bumpy texture. I seriously can't believe it.....I'm so grateful to have found your company. My face is noticeably different I truly love it!!! Thank you Foreo!!
Hi Mavis, if you have dry skin we would recommend purple LUNA so you avoid any discomfort. If your skin is dehydrated than better solution would be blue LUNA for combination skin.
Hi there! The LUNA 2 caters to 4 different skin types (sensitive, normal, combination, & oily) as well as 12 adjustable speeds to personalize your cleanse. It has twice the power compared to the first generation LUNA. The LUNA caters to three skin types (ultra-sensitive, sensitive/normal, combination) and has only 8 adjustable intensities. They both have an anti-aging mode on the back side where you can use it with serums or moisturizers to enhance the performance of skincare products. Hope this helps!
Can you put all the products close on your left side or right side?then it's more easier to tell the model and the brush area size different . I am confusing on choice of luna 2 or mini 2 because of the size :)
Each charge on the Luna Go only lasts 6 days if you use it only 1 minute twice a day. This is pitiful. Can you upgrade the Luna Go battery life? Even the disposable Luna Play lasts longer than the Luna Go.
Tom Jones on other reviews people say the charge last a way long time. One lady said in 2 years she only hard to charge it 3× and she uses it 2× a day in the summer and once a day in the winter. That's pretty awesome!👍
Hi Foreo, how long does the warranty claim process take? I submitted an email to customer service in January 12, no response so I submitted a warranty claim on January 17th, got 1 reply asking to submit pictures, and haven’t heard from anyone since. There’s no name on the email or a specific email address for me to reply to so how do I get y’all to respond to me? Feeling just a tad frustrated with your customer service at the moment, would really appreciate some guidance on how to proceed.
Hey, dry skin isn't left out! You can take the 'Which LUNA 2 is right for me?' test on our website, generally, for dry skin, we recommend the LUNA 2 (normal) version as it is best suited to the irritation that can come from having dry skin: www.foreo.com/luna-2
FOREO I might say that I may have pretty combination skin, yet I'm still not sure whether it is oily, combination, or even sensitive skin. For sure I have acne prone skin right now. Do you have the Luna Go in Sephora Singapore? Thanks Foreo for the respond :)
Hi Sheila! We would suggest the combination one for you. Unfortunately we do not but we'll definitely keep you updated if anything changes. It's currently on foreo.com/luna-go. Best, FOREO Team
I'm tossing up between the Luna 2 for combination skin and the mini 2. I tend to get quite oily in my T-zone and get breakouts along my forehead and chin mainly but also tend to have dry patches in these areas. My cheeks are quite normal, what would you suggest?
Hi there! The two devices are a little bit different. The LUNA 2 has an anti-aging mode and the LUNA mini 2 does not. It depends on what you're looking for and if that anti-aging part is important to you. If it's not, then we would suggest the LUNA mini 2 as it is great for cleansing! The LUNA 2 is definitely more of a luxurious experience since you get that anti-aging side to help serums and moisturizers to absorb better into the skin. Hope this helps!
Hey there! This really depends on how your skin reacts to your skincare routine in general. Since dry skin tends to be more sensitive, you won't go wrong with picking a LUNA designed for sensitive skin - it won't cause any irritations and it will clean and exfoliate your skin just as efficiently :)
used a cheap but dried out my. cheeks which is actual ly got it. for to clean.my e .larged pores completely cleanedwithout drynessbut it abrasivey dries my cheeks as i lose moisture i thought i had combo skin but just dry. cheeks acne prone with enlarged pores n sensitive reactive mature skin i think i.would go with normal which.i heard was sensitive.too but the sensitive seems more certain.although at the price i need to be sure
I buy foreo Luna for all skin types for chins money 1880. Near the 300$ .Adter full charged I used 1 monts only 😞.Why the shop si no charge for long time .my every monts I charged.
Hi Laura, it depends which model! The Play Plus and LUNA fofo take AAA batteries, the play cannot be recharged, the rest of the range have a built in rechargeable battery and cable.
I got the Luna play at Nordstrom and didn’t know it was disposable after a certain amount of usage.
I will not throw it away but will rather keep it just as a to go face brush.
Got one off craigslist absolutely love it. Sensitive rosacea prone skin. Started making my skin soft in one week.
her voice is like those lead actress in hallmark christmas movies
THANK GOODNESS for this video.
I think the Luna Play should be discontinued because it's NOT friendly to the environment & generates more waste as it's Non-rechargeable. It uses the same amount of resources as the Luna Go. Then the Luna Go only gives 60 washes per full charge. I've to go through the hassle of charging the Go twice a month. Why can't you increase the capacity for the GO because the PLAY series is able to give 100 washes. Very disappointed in the direction that Foreo is heading. The company's vision is NOT Earth-Friendly!
Hi Lawrence, thank you so much for your feedback and your concern! We suggest tips on how to recycle the LUNA play after it runs out of uses. We created the LUNA play for those who wants to try a facial cleansing device but may not want to commit to the full size device. We completely understand your frustration on this and will definitely share with our team to improve on this! Best, FOREO Team
Yes, I saw the webpage & I called it B.S. How many countries in the world that you sold the product to supports recycle and how many customers would go through the hassle of recycling without incentives. I think you should have gotten it right the first time or I suggest that your company can close the loop by giving your customers a rebate when they return their used luna play to buy another Luna. In this way, you will be recycling the old luna play back into your future products.
Hi Lawrence! Again, thanks for your feedback. We do offer our customers a special promo when they purchase the LUNA play. We'd be happy to pass on your comments to our team and see how we can improve on this. Best, FOREO Team
The new Foreo Luna Play Plus has a AAA battery that lasts up to 400 uses. A battery is replaceable as well. :)
@@Foreo We can no longer support non ecofriendly products. This is a serious issue that any company should address. I live in Brazil and unfortunatelly there are many cities here in which recycling is really hard to do. I totally agree with Lawrence and would never buy a disposible produt such as that. Please really take that into consideration. Other than that, congratulations for your product. I can't wait to buy mine.
Why don't you make luna play rechargeable? mine died in like a week. it's kinda ridiculous.
Foreo play plus is With AAA battery
Is it still rechargeable? If so do u think I should get it?
@@royalrose4905 the luna play isn't rechargable but the next model up, the play plus, takes batteries. Try that one, or the Luna Mini, which I believe is rechargeable. And their charges hold for like, months.
@@robinr7976 ok
I will be using it for the first time and I have a combination/oily skin . To start with what can I start with ??
Did not realize till watching this video that Luna Play was disposable. So wasteful, and what a gimmick!
jellothatisred
, Really, is it? I thought it was permanent and was planning to get myself one.
Hafsa Badi the luna play plus is rechargeable though I just purchased one.
I have oily skin around my nose and under my bottom lips only the rest is just normal which one should i pick?
ME TOO OMG
me too, but i think we should still use the oily skin one rather than the combination one cuz it doesn't work much
Salwa Ahmed Luna mini 2
Me too
Combination is oily t zone (forehead+nose ) and normal the rest. Is that's you go for combination.
I have oily skin and also white and blackheads too So I should buy the green one right?
Who keeps a Sonic cleanser in their clutch? 😂 Also I agree that the Luna play is a terrible idea and not environmentally friendly... It's 2018 companies need to be more conscious and think of sustainability not just profits
Never saw this video. Love it! I have Luna go for almost 2 years and 6 mo ago got the Luna 3. I totally fall in love with luna 3, the bristles are very gentle and Luna go is definitely a must, cuz i can always take it with me.
On the Foreo site the 'normal' brush was suggested for me, but would the combination brush be better for foundation + makeup removal? When I buy skin care products like cleansers, moisturizers, etc, I often go between products for combination or dry skin. Thanks!
Hiii I just want to ask... The product you said good for all skin types is it as good as the first four... As it's price is low than first four...
So if I put my skin care products on it how am I supposed to wash it off and is it water proof
So irresponsible making the Luna play, going to landfill
Hi Ti Co, we actually have tips on how to recycle the LUNA play after it runs out of juice! Check it out: bit.ly/1PAXuwU
+FOREO awesome! So good to hear :)
@@Foreo u mean to read it that we have to throw it away and buy luna 2 ? : ')
@@Foreo EVEN IF YOU HAVE OPTIONS TO RECYCLE IT IT DOESN'T MEAN IT ISN TRASH!!! And even if it is recyclable it makes trash and it need resources like water, to be recycled
Still no better than this: www.lifetrons.sg/products/cmd-100 - all colours in 1 device, definitely more worthy than LUNA, GO, PLAY and MINI combined
I want the Luna 2 in lavender but I have oily skin which means the ugly green is my only choice. Ugh. First world problems. Wish they came in more colors.
Hey are you looking for one still?
For a facial cleansing device? Yeah. I might settle with a clarisonic.
Im selling a brand new one under retail in baby blue!
At first I felt the same as you, but I just bought the LUNA go for oily skin and actually the color is really pretty!:) It is a bright mint color:)
You doubled me up😹😹😹 here I was thanking my oily skin for the pretty mint colour 😆😆😆
if I have acne skin, which one should I choose?
I have Rosecea (redness sometimes stinging) but also very oily shiny face & pore size concern-Do I choose the Blue or the Purple one? I also have menopause. Thankyou!
Hi there! We warmly recommend getting the purple version for sensitive skin as your skin seems to require a more gentle routine. Rest assured you'll get the best results as you can still use the FOREO App to increase the pulsation intensity to handle the oily parts. 💜
Do you still use scrubs in your routine? Once a week maybe? I'm thinking of adding the mini 2 into my routine, but does that mean my current face scrubs will go to waste?
Hi, I've decided to get the Luna Go. What do you suggest between the normal skin (pink) or the sensitive skin (lavender)? My cheeks and forehead have drier skin, I don't break out or get red or anything but I am gentle on my skin with just a wash cloth.
I want to place an order on luna play..i want to invest and try for it....where i can order..
i have oily sensitive skin... so which one would i go for?
ReddNotRed I think sensitive bc u would rather protect yr face
Which one should I get? Mini 2 or go?
What's the difference between normal skin and combination skin??
Hi Joana! The silicone touch points are different in size between the LUNA 2 for normal skin and combination skin. The LUNA 2 for combination skin has thicker touch points compared to the LUNA 2 for normal skin. You can take a closer look on our site: bit.ly/2anzvP4
+FOREO Thank you for the explanation!!! 😊
I have a question and please answer me. I buy luna 2mini are it have damage for acné. l have acne
I have dry skin should I use the combination one.
I just recently bought luna 2 in Sephora why cant i register it as my new device it is showing invalid serial number.. plus theres no serial number at the bottom part of the device?
I have pigmentations and dry skin which foreo 2 you suggest plz?
I want a luna for body(especially for back). Extending handle or new device would be considerable!!
가지홍합 Do you want to try another brand
there is also foreo luna play plus in color violet. what is it for? and they said it’s non rechargeable.
Which should I use for sensitive/acne-prone oily dehydrated skin? Yeah my skin type is complex
we have the same situation..i prefer to use luna mini 2.. which is good for oily and sensitive skin
I bought Luna mini 2 and it’s amazing
Hi... is the Luna mini doesn’t have anti ageing at the back like in Luna 2?
I bought the counterfeited one. It's also effective.
Ive bye the sensitive facial brush but i think im oily type can i still use it and is it effective to me? Ive buy cuz i dont know that theres a brush for sensitive or oily etch. Can you pls help me thank you❤❤❤god bless
What if I have oily and sensitive skin
Olivia Johnston I would suggest the Luna mini 2 because it has a side pot sensitive skin and one for oily
saaaame
I m seeing this and im like:
so cute, but I don't have the moneeeeey 😂, im going to buy one of other brand of 12$ that's the same thing, seriously, is the sameeee
Dani Pillín buy one in aliexpress they are 5-6 dollars
i have a dry skin so which one you suggest?
My skin is combination but may i use luna 3 for sensitive skin ? Because I bought wrongly , is it clear enough for my skin?? Please help me~🥺🥺🥺
If you’re looking for the Luna 3 for your skin type, you might want to try the blue one for combination skin
@@hiramalik1519 oh, thank you , the answer is very rewarding
@@myanh2636 you’re welcome 😊 glad it helped
Hi ,
Can 12 year olds use this ??
So which do you purchase if you have dry skin? o.o
Hey are you looking for one still?
So I really wanna get the Foreo Luna 2.
I got some blackheads around my nose and mouth so I thought about getting the one for combination skin, but I occasionally get some dry spots too, but nothing to worry about. In general my skin isn't really sensitive or super oily and I've never experienced any problems with a product or suffered from an allergic reaction because of one.
I would like to use my Foreo at least once and if possible twice a day, but I'm worried that the one for combination skin will therefore be too harsh for my skin. Should I get the one for normal skin (pink) then or even the one for sensitive skin (purple)?
Hi thanks for this video it's really informative still would like your suggestion on which one to pickup as I will be using it for the first time and I wear very less makeup and I have an combination/ oily skin so was looking for a basic set to start with :) . Please suggest
💙💚 Can I use Foreo Luna 2 for the Oil Cleansing Method? I mean the moment of washing my face with oil alone. 💚💙
I have a dry skin. Which one should i buy?
Probably the sensitive one
Sooo about the Luna GO.
What is the difference between the normal skin (rose one) and the combination Skin (blue one), I can’t tell which one i should tell and they really look the same.
I know the bigger ones have different sizes of the silicon.. but about the luna GO i don’t really see a difference ..? Is there still one ?
I have kinda normal skin, but also blackheads around my nose and my chin has some really bad breakouts since few months. Thanks for the help xx
I have like a z zone type problem...what should I use?
Which one is best suited for me? I guess you can say I have sensitive skin but not overly sensitive. I have normal skin with an oily t zone...so i am not sure between the luna 2 sensitive, combination, or luna 2 mini.
Okay, so I want the massaging side too. So, should I go for the sensitive or combination?
I have the same prob did u buy one after and if so which one and do u like it. I got mini play or go the non rechargeable one in a beauty box and love it made huge difference to my skin so I want to get a bigger one but not sure which
I have the luna play and I'm not really convinced, I don't think it's easy to handle because it's really small and you have to press the button the whole time during cleansing
Privatepeach 37 I have the luna play as well and mine just stays on until you press it again
Do the foreo bristles vibrate?
i have acne prone, clogged pores and sensitive skin. which one should i be using from the luna mini series
Valencia Lin I think the luna Mini 2 that's what I have and I love it
What if I have dry skin most of the time? Which one of Luna Go should I choose?
Is it just dry od dehidrited? If dry, then choose the one for sensitive skin because it's less harsh on the dry skin. The oily, normal and combination one would be rough on you.
Which device is best studied for oily and sensitive skin?
For combination of oily and sensitive skin type we recommend you LUNA for sensitive skin 🤗
I received the Play as a gift and loved it so much I bought the Luna 2 for Sensitive Skin. I'm considering buying a mini 2 for travel and am wondering if that broadest swath of bristles....the ones underneath the precision point on the front side of the device....are the same as the ones covering the Luna 2 Sensitive Skin. Thanks!
Hi Isabella! The silicone nubs on the LUNA mini 2 are slightly larger compared to the LUNA 2 for Sensitive Skin. We would suggest when using the LUNA mini 2 to turn down the intensity a little bit. We also have the LUNA go for Sensitive Skin which is exactly the same but smaller in size: www.foreo.com/luna-go?id=1315. Hope this helps!
FOREO this so helps! Thank you for the response. I purchased the mini 2 and am loving it. But the Luna 2!!! OMYGAH. The Luna 2 has significantly helped heal my acne spots. Significantly!!! It's soothed both the inflammation and the raised, bumpy texture. I seriously can't believe it.....I'm so grateful to have found your company. My face is noticeably different I truly love it!!! Thank you Foreo!!
Hi Isabella, so happy to hear you're loving both devices and your experience with them :)
When will these be back in stock at Sephora?
What if you have sensitive oily skin?
Please l have dry skin which one is best for me?
Hi Mavis, if you have dry skin we would recommend purple LUNA so you avoid any discomfort. If your skin is dehydrated than better solution would be blue LUNA for combination skin.
I just paid 15.00 for a china version on amazon holds its charge and has just cleansed and massaged my face wonderfully
Tracy Vernon What brand?
WHERE CAN I GET THE GO?!? they aren’t selling them anymore :,(
I have really dry skin and sometimes can be sensitive, which one best for me?
Hey are you looking for one still?
Yap..
+Lidya Quill I have a brand new one I'm selling under retail
My skin is super dry, which one should i take?
hi there! i was wondering if i could use my foreo luna with a gentle bar soap or i needed to use with liquid cleanser?
Hi Cherry! You can use a gentle bar soap. We would recommend to put the soap suds on your face first then use the LUNA on it.
What's the difference between luna 1 and luna 2? Thanks!
Hi there! The LUNA 2 caters to 4 different skin types (sensitive, normal, combination, & oily) as well as 12 adjustable speeds to personalize your cleanse. It has twice the power compared to the first generation LUNA. The LUNA caters to three skin types (ultra-sensitive, sensitive/normal, combination) and has only 8 adjustable intensities. They both have an anti-aging mode on the back side where you can use it with serums or moisturizers to enhance the performance of skincare products. Hope this helps!
Which one would be best for men with acne?
Ben Pallack they have a Luna 2 for Men that has the oily silicone bristles.
There are soooo many more cheaper alternatives to Luna that are soo much cheaper and are rechargeable and help out the environment more
Can you put all the products close on your left side or right side?then it's more easier to tell the model and the brush area size different . I am confusing on choice of luna 2 or mini 2 because of the size :)
Hi! We'll definitely keep that in mind when we film our next one. Thanks for your feedback!
FOREO what if you have dry skin? Which model should you choose
@@naomipierre2022 probably the sensitive one
um, do Luna mini2 tells you when to go to another area of your skin?
Hi +FOREO. I have a lot of dead skin but it' s oily too with blackheads and acné prône. I have to use a special thing to remove dead skins
Should I get the oily ? You should offer all colors for each skin type. I love the pink 😕
How about acne prone skin
What’s the background music?
Each charge on the Luna Go only lasts 6 days if you use it only 1 minute twice a day. This is pitiful. Can you upgrade the Luna Go battery life? Even the disposable Luna Play lasts longer than the Luna Go.
Tom Jones on other reviews people say the charge last a way long time. One lady said in 2 years she only hard to charge it 3× and she uses it 2× a day in the summer and once a day in the winter. That's pretty awesome!👍
Hi Foreo, how long does the warranty claim process take? I submitted an email to customer service in January 12, no response so I submitted a warranty claim on January 17th, got 1 reply asking to submit pictures, and haven’t heard from anyone since. There’s no name on the email or a specific email address for me to reply to so how do I get y’all to respond to me? Feeling just a tad frustrated with your customer service at the moment, would really appreciate some guidance on how to proceed.
I love mine I'm hoping to get ufo 2
The luna go is the one I want but I can't find it in Sephora
Tori Scherle the Luna go is only sold on the foreo website!
I have super sensitive and combination skin😭
Same here m cnfused as wat to buy
What if I have oily BUT sensitive skin thats prone to redness?
PH G I would suggest the Luna mini 2 because it has a side pot sensitive skin and one for oily
And For dry skin? Why are we left out?
Hey, dry skin isn't left out! You can take the 'Which LUNA 2 is right for me?' test on our website, generally, for dry skin, we recommend the LUNA 2 (normal) version as it is best suited to the irritation that can come from having dry skin: www.foreo.com/luna-2
I have luna mini and i love it you need to try it ❤️❤️❤️
Which one is for acne prone? Thanks Foreo :)
Hi Sheila, do you have oily skin?
FOREO I might say that I may have pretty combination skin, yet I'm still not sure whether it is oily, combination, or even sensitive skin. For sure I have acne prone skin right now. Do you have the Luna Go in Sephora Singapore? Thanks Foreo for the respond :)
Hi Sheila! We would suggest the combination one for you. Unfortunately we do not but we'll definitely keep you updated if anything changes. It's currently on foreo.com/luna-go. Best, FOREO Team
I'm tossing up between the Luna 2 for combination skin and the mini 2. I tend to get quite oily in my T-zone and get breakouts along my forehead and chin mainly but also tend to have dry patches in these areas. My cheeks are quite normal, what would you suggest?
Hi there! The two devices are a little bit different. The LUNA 2 has an anti-aging mode and the LUNA mini 2 does not. It depends on what you're looking for and if that anti-aging part is important to you. If it's not, then we would suggest the LUNA mini 2 as it is great for cleansing! The LUNA 2 is definitely more of a luxurious experience since you get that anti-aging side to help serums and moisturizers to absorb better into the skin. Hope this helps!
where can I get foreo in Australia?
I bought it from Sephora store. Or you can just simply order online :)
I just reviewed one of these babies, LOOVE the pink one
hah. can i be your friend, I want a free foreo too
GodivaGems Lol if she gets one for every friend must be a millionaire. They cost around $100 where I live 😂-the mini version
LOOOOL 😂😂😂
What is considered sensitive skin? I'm not sure if I have normal or sensitive skin. Thanks!
Hi Catherine, do you tend to have dry skin all over? Or semi-oily on some parts?
Catherine Hand well I have dry skin all over my face so which one should I pick?
Alexis Acosta well, I got them, and I would recommend the purple one
thank you :)
there is not an a giveaway ??! 😢😢😢😢😢😢 i Fanny buy it 😢😢
What about dry skin?
Hey there! This really depends on how your skin reacts to your skincare routine in general. Since dry skin tends to be more sensitive, you won't go wrong with picking a LUNA designed for sensitive skin - it won't cause any irritations and it will clean and exfoliate your skin just as efficiently :)
The green is suitable for me, but I buy the pink one. so sad
used a cheap but dried out my. cheeks which is actual
ly got it. for to clean.my e .larged pores completely cleanedwithout drynessbut it abrasivey dries my cheeks as i lose moisture i thought i had combo skin but just dry. cheeks acne prone with enlarged pores n sensitive reactive mature skin i think i.would go with normal which.i heard was sensitive.too but the sensitive
seems more certain.although at the price i need to be sure
2:48 it’s made for all foreskin types?! 😳
This was so helpful thank you 🙏
And Foreo play plus?
I buy foreo Luna for all skin types for chins money 1880. Near the 300$ .Adter full charged I used 1 monts only 😞.Why the shop si no charge for long time .my every monts I charged.
I bought a copy off Amazon for $12.99 and it does the same exact thing lol.
who is the model?
do u ship to Bangladesh?
tunisha chakma hi
How to charge it?
Hi Laura, it depends which model! The Play Plus and LUNA fofo take AAA batteries, the play cannot be recharged, the rest of the range have a built in rechargeable battery and cable.
@@Foreo thank you, I find out how to charge it and I did it.
Me: OMG, i want to buy Luna 😭
Also me: (see my wallet) never mind
What about fofo?
got the foreo luna go!
Rowi Danganan how is it?
MAKES THE HUGESTTT DIFFERENCE ON MY FACE! Been using it for only 4days! BEST ever!