The car is locked because in most states an unattended running vehicle is a motor vehicle violation and auto insurance regulation. I have had many vehicles, including a Mitsubishi, with remote start and they all lock when using the remote start.
I bought the car the 22’ in 21’ and haven’t seen anyone on the road with mine…until this month 12/24 they are everywhere now. I felt special for a while 😂 but I LOVE this car! I could never go back to regular windows❤
Thanks for sharing this, it looks promising for the 2025 European model too, as the previous Outlander only had the WiFi connection with your phone (so need to be in range with the car) But this video makes it clear Mitsubishi will (mostlikely) also introduce this for the 2025 Europe Model! Regs, from Switzerland
I have a 2023 outlander when I do remote start from the app how can I get the defrost to go on windshield and higher than 75 degrees? It’s doesn’t even defrost windshield until I start car and push button for defrost.
My 2022 Outlander did not have remote start, I paid the dealer $350 to have it installed, took less than an half hour to install and uses the factory remote.
Good morning I saw your very useful videos and I am sending you this message. I am the happy owner of a 2021 Eclipse Cross PHEV. I use the Mitsubishi Motor Remote Control Application - simple but sufficient - with an up-to-date iPhone 8. I noticed two things: - The range of the application is very short less than fifty meters - When I ‘m connecting to the car I receive a message indicating that the wifi network is old Is there a way to improve the situation. For example a manufacturer update? THANKS
Love this vid & I look forward to the 2023 Outlander PHEV. I live in Las Vegas & we are always suffering with the summer heat. You walk outside & it's 115+ degrees~ then you get in your car and it is 150 degrees & it takes the car's A/C 10 minutes to cool down the car. I have a lot of friends who own Teslas because they have this remote app where you can keep your climate control on continuously so you never have to deal with this problem. So the new outlander has a 20KW battery~ that's really big. Will I be able to run the A/C when I am away from the Outlander & have the A/C run of the 20KW battery? That would be VERY helpful & MUCH better than running the engine. Also I drive a lot of long distances between Las Vegas & Florida & often in hot weather. If I want to stop and sleep for a few hours, can I run the A/C off that 20KW battery? Thank you Mr. M
Hi, I have the 2023 phev. The AC works off the 22 kwh battery when you are conditioning the cabin. However, if you have it plugged into a level 2 charging cable, the AC is powered from the grid. In other words it won't deplete your drive battery which is pretty cool, excuse the pun, LOL.
Have to try the same app for the 2023 Outlander PHEV? The only option is "Climate" which probably starts AC or heating on the battery but where is the start/stop PHEV remotely? Is there any different app for PHEV?
I'm in the process of doing just that. I've contacted customer support for Mitsubishi connect, and it looks like they will be calling in about 3 days. Kinda wish there was a faster or easier way, because i can't register the NIV right now in the app.
No, you don't have to be near your vehicle. I don't know if there is a max distance I was at Disney a couple of weeks ago and I preconditioned it while in the park and got to my car 15 minutes later and if you know Disney the parking lots are huge and it was completely cooled off for me
I Iove my outlander sel, however what I don't like the app for remote start. Mitsubishi just wants to fleece its buyers into paying 220.00 a year for the privilege after the trial is up. This weekend I will be installing an aftermarket unit that remote starts with three lock button presses from the factory remote...The towing service included makes you tow your car(with no spare) to a dealership only. No thanks, I'll stick with my AAA roadside that will tow anywhere I want up to 500 miles for 100 year! Funny, my co worker bought a new Santa Fe at the same time. Hyundai gives the app for free and remote starting from the keyfob as well. I may have to rethink my next car. It's the little things that matter...
I can't find the app that you mentioned i download some smilier app more then 6 app and nothing working i have outlander 2023. How i can make it and have app for it . Or autostart option??
@@mr.mitsubishi is it advisable to add? Considering the highly negative reviews of the app on the app store - most claiming it just doesn’t work - also, it comes from factory or dealer adds it .
@@kshitijmittal91 This comes form the factory for free. You don't need to pay for it initially. I've heard from some customers that it has some glitches at times but it also depends how you use the app (are you closing your app, cellular signal strength, wi fi etc.). I haven't tested it myself to extent to be able to give a true real life feedback.
Bought an Outlander 2023 yesterday, download the Mitsubishi connect apps. Set up my wife cell phone and work perfect, try to connect mine and do not allow me to get connection. Call the service and told me to use the same account which I try but the apps tells that I'm already have the account. Their service center wasn't able to solve this matter. Would that be possible that only one cell phone can use the Apps for the vehicule? very strange.
You need to live in an area where there is AT&T service or it will not work consistently.There is an AT&T chip in the vehicle.They fail to tell you that upfront
@Mr. Mitsubishi, Great video! My app is different: I get remote climate start but not remote engine charge. I am based in BC (Surrey) and am confused why my app is different from yours, when we both are located in the same area. Do you have an explanation? Can I download another/different app? Many thanks for your input.
How do toy turn the heater on when you use the remote control app? Whenever we use it it says that it adjust the temperature automatically but when we get to our car its still cold and only the engine is heating up. Do we leave the heater on before we turn off the engine, so when we turn the engine on through the app again the heater would already be on as well.
Unfortunately, no you can not. It is really weird there is no option for that. The remote only has the lock, unlock, trunk opening/closing and panic buttons.
I live in Toronto, Canada and I got my 2022 outlander SEL 3 weeks ago. It comes with remote starter on my key fob. Press Lock button 3 times and it starts. To stop, same button 3 times again. Very convenient.
I live in the US and the app doesn't work that good it is sometimeme the mean it works went it wants to work they need to improve this app and make it better
I've heard from customers that it might be glitchy sometimes (a lot of the times it's related to Wi-Fi/ Cellular connection. Also, it's important to have the app woriking in background and not to close it all the time).
It’s important to mention that in Canada this my M. Connect app cost 299/yr. That’s absolutely insane for an app that basically works as a remote start. 😤
When is Mitsubishi Canada going to update the website so you can create multiple users like the American site? Right now only my wife can use the app because the Canadian website doesn't have a login option, which is where the account holder creates secondary accounts in every other market. When I scan the barcode on my app, it says to contact the primary user and have them create a secondary user profile, however this can only be done on a PC, and the Canadian website doesn't have the option for some reason. No one at Mitsubishi can seem to give me a straight answer why such a basic feature is missing. We can't even share passwords because it's locked to her phone number.
All I'm looking for is for someone to say they're aware of the issue and are exploring options to fix it, but everyone I speak with either says I have to speak with someone else, or acts like they can't understand why I would even want the feature.
@@mr.mitsubishi I feel like it should be a fairly easy fix. It's already baked into the system, evident by the fact that the infotainment system asked me to contact the primary user to create a secondary account. It seems like its just a website issue.
See maybe you're in the wi-fi & cellular cut off range. Also, if you close the app and open it every time you want to use it instead of leaving it running in the background, that will also have an effect on performance.
We just received our my22 outlander . Loving it. But here in Australia there is no remote start which is sad but do you know if it can be available in the future with updates over the air ? The dealership here have no Idea. Thanks Abhi
I have new outlander 2024 full option and this future missing maybe GCC not working yet how can find or ask How can ask for update software or where can i contact or Make a complaint @Mr. Mitsubishi
Just purchased my Outlander. I love it, but this app has only worked 4 times in 3 weeks. I'm in NW Indiana and its COLD. Lol, would love to start my car from the house. To no avail. Do better Mitsubishi. Add a button on the fob.
Anyone have 2 years trial for safeguard and remote service is there an engine icon in your home screen. Because mine dont have remote start engine itry to call mitsubishi can fix it. 😂
@@mr.mitsubishi To me it just adds an extra step in getting ready in the morning. "Don't forget to start car". Sorry, weird. What a waste of time. But each to their own.
@@mr.mitsubishi i have this 2020 hyundai Santafe ultimate , and it has this feature 2 years ago. at first that app was a garbage, with lots of failed attempts to start, failed to connect etc. now after 2 years it is getting better by updating the app. I hope Mitsubishi will update these and will also add climate control as my Hyundai do. hoping for the best.
One thing I learned after several frustrating tries and calling Mitsubishi is the car MUST be locked for remote start to work.
Great tip! Thank you.
The car is locked because in most states an unattended running vehicle is a motor vehicle violation and auto insurance regulation. I have had many vehicles, including a Mitsubishi, with remote start and they all lock when using the remote start.
Makes sense. Otherwise anyone can get in and drive awaaaaayy
I bought the car the 22’ in 21’ and haven’t seen anyone on the road with mine…until this month 12/24 they are everywhere now. I felt special for a while 😂 but I LOVE this car! I could never go back to regular windows❤
As always i learn new things everytime from your videos. 👍
Thank you Kooshal for watching my videos :)
@@mr.mitsubishi always. Keep up uploading the good videos.🙂
Thanks for sharing this, it looks promising for the 2025 European model too, as the previous Outlander only had the WiFi connection with your phone (so need to be in range with the car)
But this video makes it clear Mitsubishi will (mostlikely) also introduce this for the 2025 Europe Model!
Regs, from Switzerland
I live in Aus, buying a 2024 exceed and cant seem to find the app on my android 😅
Its not available in Australia 😭😭😭
That's too bad.. :(
@@mr.mitsubishi 😭😭😭
I have a 2023 outlander when I do remote start from the app how can I get the defrost to go on windshield and higher than 75 degrees? It’s doesn’t even defrost windshield until I start car and push button for defrost.
I just got the 2024 outlander GT gas, in my app, I see the fan icon instead of the engine icon. Can you explain why that is?
Hey. So there is no possibility of scheduling climate control like in previous gen Oulanders? That's a major bummer.
is this available in australia
Thanks! Was waiting for this one 👍
Thank you for watching :)
How do you adjust the climate control it is set at 75 and i want to change it, it will not let me change it 2023 outlander sel touring.
Can you update this video with extra features available for PHEV?
Yes, that's on the near future to do list :)
does that app work with all trims? just curious about the auto start is that a feature you have to have on the car or will all trim start?
In Canada it's only LE and up, the 2 entry level trim levels won't have it (ES and SE)
I can't even connect my outlander to the app... customer service said some cars don't have it... like what...
My 2022 Outlander did not have remote start, I paid the dealer $350 to have it installed, took less than an half hour to install and uses the factory remote.
Good morning
I saw your very useful videos and I am sending you this message. I am the happy owner of a 2021 Eclipse Cross PHEV. I use the Mitsubishi Motor Remote Control Application - simple but sufficient - with an up-to-date iPhone 8. I noticed two things:
- The range of the application is very short less than fifty meters
- When I ‘m connecting to the car I receive a message indicating that the wifi network is old
Is there a way to improve the situation. For example a manufacturer update?
THANKS
Love this vid & I look forward to the 2023 Outlander PHEV. I live in Las Vegas & we are always suffering with the summer heat. You walk outside & it's 115+ degrees~ then you get in your car and it is 150 degrees & it takes the car's A/C 10 minutes to cool down the car. I have a lot of friends who own Teslas because they have this remote app where you can keep your climate control on continuously so you never have to deal with this problem. So the new outlander has a 20KW battery~ that's really big. Will I be able to run the A/C when I am away from the Outlander & have the A/C run of the 20KW battery? That would be VERY helpful & MUCH better than running the engine. Also I drive a lot of long distances between Las Vegas & Florida & often in hot weather. If I want to stop and sleep for a few hours, can I run the A/C off that 20KW battery? Thank you Mr. M
Hi, I have the 2023 phev. The AC works off the 22 kwh battery when you are conditioning the cabin. However, if you have it plugged into a level 2 charging cable, the AC is powered from the grid. In other words it won't deplete your drive battery which is pretty cool, excuse the pun, LOL.
@@mikeintampa250doesn't the motor kick-in if it's not plugged and running?
Won't it go off the grid at stage 1 charge just that the charger may not fully keep up with the demand?
Is the mitsubishi connect standard on 2024 Outlander ES base in Canada?
No, not on ES. LE and up.
@@mr.mitsubishi which trims have the connect option for 2024 models?
Do we have to pay for the service
2 first years free, then $99 a year
The service in u.s. is free
First 2 years are free!
@@rickburk8913 Which is crazy, because the US version has more features for some reason.
Is it the same for the phev 2023? My app doesn't have the engine option. Just climates settings.
Here are 2 videos I made on PHEV APP:
ruclips.net/video/dqLuZFDnxzw/видео.html
ruclips.net/video/NKpqD4-x4OM/видео.html
@@mr.mitsubishi I watch the videos and still can figure out how to get the ignition to turn on, Just the climate.
Have to try the same app for the 2023 Outlander PHEV? The only option is "Climate" which probably starts AC or heating on the battery but where is the start/stop PHEV remotely? Is there any different app for PHEV?
There is a different app for PHEV - the video is coming up very soon.
Can there be 2 phones connected to the same car?
Also what if we bought a 2nd hand car snd previous owner is connected? Can we remove them?
I'm in the process of doing just that. I've contacted customer support for Mitsubishi connect, and it looks like they will be calling in about 3 days. Kinda wish there was a faster or easier way, because i can't register the NIV right now in the app.
For my outlander there is no option coming for start engine!?? How can I fix it??
Maybe yours is base that doesn’t come with App option?
I am in Saudi Arabia I have the second edition I couldn’t find the setting that you did
I couldn’t even find the app that you download I don’t know why but I think it’s not in my country
Probably restricted for your country then..
On the 2023 can you drive the vehicle with the app and not have to use the key fob?... Meaning can the app replace the fob. That would be very ideal.
No, you still need the key for starting/driving.
How you make the lights flicker like that
It's just how it looks on camera.
Do we have to be near to the vehicle to start the car by app ? If no, then what is the max distance ?
No, you don't have to be near your vehicle. I don't know if there is a max distance I was at Disney a couple of weeks ago and I preconditioned it while in the park and got to my car 15 minutes later and if you know Disney the parking lots are huge and it was completely cooled off for me
I Iove my outlander sel, however what I don't like the app for remote start. Mitsubishi just wants to fleece its buyers into paying 220.00 a year for the privilege after the trial is up. This weekend I will be installing an aftermarket unit that remote starts with three lock button presses from the factory remote...The towing service included makes you tow your car(with no spare) to a dealership only. No thanks, I'll stick with my AAA roadside that will tow anywhere I want up to 500 miles for 100 year! Funny, my co worker bought a new Santa Fe at the same time. Hyundai gives the app for free and remote starting from the keyfob as well. I may have to rethink my next car. It's the little things that matter...
How much subscription, yearly on outlander?
I'd have to look it up. First 2 years are free either way.
I can't find the app that you mentioned i download some smilier app more then 6 app and nothing working i have outlander 2023. How i can make it and have app for it . Or autostart option??
It's not available in all countries..
What is remote start harness kit listed in accessories ($450) ?
It's to add a remote starter from the fob (distance restricted)
@@mr.mitsubishi is it advisable to add? Considering the highly negative reviews of the app on the app store - most claiming it just doesn’t work - also, it comes from factory or dealer adds it .
@@kshitijmittal91 This comes form the factory for free. You don't need to pay for it initially. I've heard from some customers that it has some glitches at times but it also depends how you use the app (are you closing your app, cellular signal strength, wi fi etc.). I haven't tested it myself to extent to be able to give a true real life feedback.
Doesn’t turn on heated seats?
Does it work with 2022 se - US edition?
Not sure..
Bought an Outlander 2023 yesterday, download the Mitsubishi connect apps. Set up my wife cell phone and work perfect, try to connect mine and do not allow me to get connection. Call the service and told me to use the same account which I try but the apps tells that I'm already have the account. Their service center wasn't able to solve this matter. Would that be possible that only one cell phone can use the Apps for the vehicule? very strange.
You'd have to use same logins.. At the moment the app doesn't support multiple drivers.
Great Information! We are not getting any New Mitsubishi vehicles in the UK - so if this does not change I will import one from Australia.
Thank you! Yeah.. that's too bad about the UK market..
Does this thing works in Australia?
I don't think it's live for Australia yet.
How to link up the garage door opener?
Holly Molly Guaca Molly. I didn't know at all about this cool app. Thanks a million. It seem most of the sales personnel need more training.
Thank you for leaving a comment! :)
Have a question, can u running air con during charging the car?
Yes, you can.
You need to live in an area where there is AT&T service or it will not work consistently.There is an AT&T chip in the vehicle.They fail to tell you that upfront
Not sure what the stipulations are for US.. In Canada it works with all carriers and no chip in the vehicle is needed.
@@mr.mitsubishican u help me cuz i have rvr Mitsubishi rvr and I can’t connect on my phone
Very Very absolutely 💯 👌 video I liked it I want to install it on my phone, thank you so much.
Thank you for watching! :) And commenting!
I know this video is a year old but on my phev I do have the ability to set a specific temperature.
@Mr. Mitsubishi,
Great video!
My app is different: I get remote climate start but not remote engine charge. I am based in BC (Surrey) and am confused why my app is different from yours, when we both are located in the same area. Do you have an explanation? Can I download another/different app? Many thanks for your input.
the climate is powered by the engine, so... just press start! ;)
Personally tested.
How do toy turn the heater on when you use the remote control app? Whenever we use it it says that it adjust the temperature automatically but when we get to our car its still cold and only the engine is heating up. Do we leave the heater on before we turn off the engine, so when we turn the engine on through the app again the heater would already be on as well.
It basically starts all settings the way you left it.
Can you start the outlander through your key fob or just through the app?
Unfortunately, no you can not. It is really weird there is no option for that. The remote only has the lock, unlock, trunk opening/closing and panic buttons.
It's pretty dumb to me that you can't do that. Like they just want to squeeze more money out of us.
I live in Toronto, Canada and I got my 2022 outlander SEL 3 weeks ago. It comes with remote starter on my key fob. Press Lock button 3 times and it starts. To stop, same button 3 times again. Very convenient.
Press lock button 3x and it start.
do you need to be in close proximity to start the car?
Not really. I tried mine from 500m away n it started
Can someone confirm if this option is available in MiddleEast?
I live in the US and the app doesn't work that good it is sometimeme the mean it works went it wants to work they need to improve this app and make it better
I've heard from customers that it might be glitchy sometimes (a lot of the times it's related to Wi-Fi/ Cellular connection. Also, it's important to have the app woriking in background and not to close it all the time).
Its not working with my 2022 es outlander
Maybe not supported in your area?
@@mr.mitsubishi not with my mitsubishi connect
I live in canada
Is there anyway to get youtube installed on the Outlander 2022?
No.. It won't stream in on the screen. Sound only.
Very professional and great video! 🤝
Thank you! :)
great Video but I'm wondering is Mitsubishi selling my personal information and are they tracking me wherever I go
All big corporations are very careful with keeping information safe and privacy in general. I don't see any concerns in this regard.
I have 2024 and the app is terrible to control the climate. It's stuck at 25 Celsius and it also turns on the steering wheel heat. Winter or summer.
See if there is an update.. I have an app for my 24 PHEV demo and it works really well!
Hi is this app applicable for our outlander 2022 se?
No. It's LE & up
Thank you.
Can I upgrade the system?
How about outlander es 2024
how ,much is the monthly free
Depends on the region.
It’s important to mention that in Canada this my M. Connect app cost 299/yr. That’s absolutely insane for an app that basically works as a remote start. 😤
I hv 2022 se edition basic does this have this app
Not sure about other markets.. In Canada 2 of the entry trim levels don't come with it. Starting LE you have it.
When is Mitsubishi Canada going to update the website so you can create multiple users like the American site? Right now only my wife can use the app because the Canadian website doesn't have a login option, which is where the account holder creates secondary accounts in every other market. When I scan the barcode on my app, it says to contact the primary user and have them create a secondary user profile, however this can only be done on a PC, and the Canadian website doesn't have the option for some reason. No one at Mitsubishi can seem to give me a straight answer why such a basic feature is missing. We can't even share passwords because it's locked to her phone number.
All I'm looking for is for someone to say they're aware of the issue and are exploring options to fix it, but everyone I speak with either says I have to speak with someone else, or acts like they can't understand why I would even want the feature.
That's a valid issue, especially if American website has the functionality like that! I'll try to escalate this an let you know once I hear back.
@@mr.mitsubishi Thanks!
@@mr.mitsubishi I feel like it should be a fairly easy fix. It's already baked into the system, evident by the fact that the infotainment system asked me to contact the primary user to create a secondary account. It seems like its just a website issue.
@@mr.mitsubishi Any updates?
Doesnt work. I keep hearing to start car and drive 5 miles for the computer to reset the remote start app. It worked before.
Go to 5 min mark
How much price this car in Australia country Melbourne VIC city
Not sure about Australia's pricing.. I'm based in Canada.
Thanks a lot for your videos....they are very informative....can you kindly share the range Mitsubishi connect support?
Thank you! :) Sorry, what do you mean by the support range?
I think he's referring to how far away the phone with the car?
The app feature of Mitsubishi is just amazing.
I quite like it. Comes in handy very often.
Mine doesn't work 80% of the time...
See maybe you're in the wi-fi & cellular cut off range. Also, if you close the app and open it every time you want to use it instead of leaving it running in the background, that will also have an effect on performance.
@@mr.mitsubishi ok thank you I'll try any suggestions
@@karinagoff7886 did it improve? Please let us know
@@kshitijmittal91 don't really use it much but what helped is making sure car is locked, if car isn't locked it doesn't work for me
We just received our my22 outlander . Loving it. But here in Australia there is no remote start which is sad but do you know if it can be available in the future with updates over the air ? The dealership here have no Idea.
Thanks
Abhi
Yeah.. I've heard this issue before.. I mean, it's big enough market so I hope they will address it soon!
I have new outlander 2024 full option and this future missing maybe GCC not working yet how can find or ask
How can ask for update software or where can i contact or Make a complaint
@Mr. Mitsubishi
First, reach out to your local service..
Just purchased my Outlander. I love it, but this app has only worked 4 times in 3 weeks. I'm in NW Indiana and its COLD. Lol, would love to start my car from the house. To no avail. Do better Mitsubishi. Add a button on the fob.
Yeah, it seems like there are some performance issues with the app at times. I hope a reliable fix comes soon!
Anyone have 2 years trial for safeguard and remote service is there an engine icon in your home screen. Because mine dont have remote start engine itry to call mitsubishi can fix it. 😂
Why don't they just give us remote start on the key fob like the rest of the world?
Great question.. I'd love the combination of both! Fob start for close by distances and app for far away!
be great if you could actually use it in new zealand.....
Very good ❤ i love car
Thank you
Glad it you like it :)
perfect
The app needs alot of work only works about half the time. For something they want you to pay for after the trial should be more reliable.
Hopefully they are allocating serious efforts to make it near perfect!
This is how ford pass connect is supposed to be but instead they give you a piece of junk
I'm sure all manufacturers will come up with very good apps super soon.
Really REALLY stupid feature! Something I would NEVER use. Like a "smart" kettle!
It's quite convenient once you start using it but I can see how someone would like to just pass on that functionality.
@@mr.mitsubishi It would be more useful on the keyfob without having to pay after 2 years...
@@mr.mitsubishi To me it just adds an extra step in getting ready in the morning. "Don't forget to start car". Sorry, weird. What a waste of time. But each to their own.
@@mr.mitsubishi Thank you for your in-depth features of the Outlander. They are very comprehensible and thorough. A job well done!
@@rjanuari1978 I agree.. A combination of both would be the best.
👍👍👍👍👍👍👍👍👍👍👍👍
Oh my god it’s so slow
This Mitsubishi app is pure garbage, I have use other apps with out problem like KIA app and never had a problem.
The app is garbage
I've heard it has its challenges. I'm sure Mitsubishi is working hard on those bugs.
@@mr.mitsubishi i have this 2020 hyundai Santafe ultimate , and it has this feature 2 years ago. at first that app was a garbage, with lots of failed attempts to start, failed to connect etc. now after 2 years it is getting better by updating the app. I hope Mitsubishi will update these and will also add climate control as my Hyundai do. hoping for the best.
The app is horrible..
It has it's issues but overall not that bad, I think.
@Mr. Mitsubishi mine is 50/50 if it will start my car..so I went with a starter that works with my original key fob..problem solved!
The app sucks
I have 2023 outlander gas I can’t control Ac like that that’s o my for phev?