The vehicle is under the sleeping mode that you need to press the open door button for over 10 seconds to wake up the vehicle and then you can use the card to open the door. By the way, i have no idea to set the time for turning sleeping mode.
I have the same issue with mine in Australia. Kindof randomly works but more often than not, doesn't. If I am being perfectly honest my experience with BYD after sales service is making me regret the purchase. 4 days into ownership, Turtle mode at 70% battery and dropped to ~10km/h in an 80km/h zone. Crawled home, fans going ape shit on charge, told I'd have to wait two weeks for them to look at it. Has been in the shop for the last week and no indication of what triggered the issue nor what the resolution is. Managed to argue for a loan car but holy shit on a 4 day old car I'm shocked at the low level of post-sale customer care on potentially serious safety issues.
I've had my fair share of problems as well. However, some has been fixed already and rest will get fixed within the next few weeks .. But I do agree that this shouldn't happen with a brand new car. I really enjoy driving the car, but having to deal with all these problems really take away the fun of it. We had ours in the workshop as well for 4 days - We did get a loan car tho, without it being a problem.
The vehicle is under the sleeping mode that you need to press the open door button for over 10 seconds to wake up the vehicle and then you can use the card to open the door. By the way, i have no idea to set the time for turning sleeping mode.
We did try that, but with no luck.
We had to unlock the car with the normal key and then it worked just fine.
It only works like 6-7 out of 10 times.
Thank you, it works
@1:57 And I will buy a BYD Sealion 6 anyway so you will know how it and I feel.
Did you accidentally put it on the wireless charging pads? It might get wiped clean.
No, It's never been close to the charging pads (I also disabled them).
They had to order new NFC cards.
Mine its not working. I put it on the back of the phone and then on the wireles charging! What to do now?
I will report this to my dealer here in Spain. Hope you can report to yours in Denmark and hopefully something happens..
Just had a thought. If you had your phone present you could in theory wake the car by firing up the aircon.
Must try it myself
I have the same issue with mine in Australia. Kindof randomly works but more often than not, doesn't.
If I am being perfectly honest my experience with BYD after sales service is making me regret the purchase. 4 days into ownership, Turtle mode at 70% battery and dropped to ~10km/h in an 80km/h zone. Crawled home, fans going ape shit on charge, told I'd have to wait two weeks for them to look at it. Has been in the shop for the last week and no indication of what triggered the issue nor what the resolution is. Managed to argue for a loan car but holy shit on a 4 day old car I'm shocked at the low level of post-sale customer care on potentially serious safety issues.
I've had my fair share of problems as well. However, some has been fixed already and rest will get fixed within the next few weeks .. But I do agree that this shouldn't happen with a brand new car.
I really enjoy driving the car, but having to deal with all these problems really take away the fun of it.
We had ours in the workshop as well for 4 days - We did get a loan car tho, without it being a problem.
Not me, I will buy the BYD Sealion 6 anyway.
BYD won the world championship 2023...in depreciation.
And I will buy a BYD Sealion 6 anyway.
Same situation in HK
Ahhhhh Chinese tech.
And I will buy a BYD Sealion 6 anyway.