REVOLT AT SEA! Carnival Passengers Protest On Cruise Ship
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- Опубликовано: 10 сен 2024
- #carnival #cruiseship #travel
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Carnival is not in the wrong because itineraries can and do change for various reasons including mechanical problems. However I believe Carnival needs to properly set expectations with new cruisers and make them aware upfront with bold signage and within the online cruise manager that things don’t always go your way and to live with it and enjoy your vacation.
@DBMIAMI. I agree. Many of these issues could be solved if people would read.
I have been saying this ever since my daughter was a toddler on our first cruise. She's now 12 going on 13 and we have been cruising every year, aside from the pandemic (wasn't taking that risk). People really need to READ, especially the fine print. Sick and tired of people complaining about the obvious. Research the ships BEFORE taking a cruise AND factor in the weather. Hurricane season is serious and should NEVER be taken lightly. What sense would it make to travel on a ship WITH issues AND risk being a floating hotel lost out at sea in bad weather? 🙄
Carnival is wrong. You and the comment you liked are bootlickers. It’s their ship having issues. It’s not like it’s weather related and this isn’t the first time. At this point they are scamming their customers with a bs contract. The compensation was not sufficient.
@@rubysbaby822 lmfao bootlicker because I liked the fact that someone answered a question I asked? Have you ever seen my Carnival video? Wtf😂
This is why they call carnival the floating Wal-Mart!
The crazies of Walmart ask you to take that back…don’t put that evil on them. 😂😂😂😂😂😂😂
Spirit airlines🤣🤣🤣🤣
😂😂😂😂. Damn
“I didn’t get what I wanted, I need more reparations”….pawnstars meme…” best I can do is a lifetime ban”
@@acitizen5915 🤣😂😅😭😭😅😭🎯
I'm curious as to how the passengers were able to get a microphone and a working PA system!
😂
😂😂😂
Looks like it was a Q&A
😂😂😂 they took over the boat😂
Lol
I mean if they already knew they were having problems with this ship and they chose to send it before they were rectified the people should get a full refund. I mean they knew as a company that they were taking a risk and they should have to pay for that. Anything less is a bait and switch even if they didn't do it deliberately they certainly didn't do enough to prevent it either.
I agree if they knew this years ago they should have ripped out the engines and replaced them. YES, it might be costly upfront but the cost of repairs now isn't cheap.
Well said, this explains the issue! Nothing more to be said 🤔
I agree with you completely.
@@lovedfriend2020 replacing engines would possibly take up to 18months and cost way more than whats financially responsible for the company
1000% agreed 👍
That's crazy that they were aware of the problem and waited to inform passengers after boarding
Why do you believe everything s9mebody says thats rumor
@@candasbrown9891 I don't believe those were the exact measures taken. Something is missing in the story between booking and boarding with these problems. For starters, Carnival Vista has problems the majority of the time. I just wouldn't cruise on that ship period.
I was on the Vista in August 2023. We were late boarding because it arrived late...because of propulsion issues😄 AND, the power truned off for about 15 minutes during the cruise. To keep booking cruises when you haven't fully fixed the mechanical issues is crazy.
We went on the Vista in November 2023 and it still had propulsion issues. We arrived late and left early to all of our ports. We were late back to Galveston and couldn't dock because of fog.
@elizabeths.1888 Yeah, I was on July 27th- August 10th. Late boarding on July 27th as well. They only said it was a problem but not what the problem was. I did a b2b. Seems like this was constantly fuk'n up. 😆 🤣
@MissNocturnal09 in August we left Amber cove at 2 o'clock. Wtf?? 😆
i was on it january 2023 and it also had propulsion issues then as well. this has never been resolved- more like using a bandaid
Stay the F off carnival they are ratchet and will not give you money back, stop giving them your money
“What in the Carnival is going on here” 😂😂😂😂
Carnival is a mess and so are some of their passengers! 😂🤦🏾♀️
I have a feeling all the ships are getting bad. The last two cruises were not fun and that's after covid started. Before covid was the best
..."some their passengers are a mess."-- I agree---Compton at sea.
Neat, did you come up with that all by yourself?
@@paulbrungardt9823straight outta
And many of their crew!
I was on the Vista Last year at this time and the engine issues nearly ruined our trip. That ship must of got nothing fixed during dry dock.
It seems that Carnival was fully aware that this ship was suffering mechanically and wasn't going to complete its scheduled itinerary. The propulsion issue was reported before the last cruise ended. Carnival falsely represented what they were offering these passengers until they boarded then proposed that crazy offer to them. Carnival had the opportunity to do the right thing. Greed took over the decision process, they allowed these passengers to board and then broke the bad news. Shame on Carnival. Everyone on board should receive a full refund and not some prorated future cruise credit. These cruise companies are treating the very customers that make them rich and pay the bills like trash.
I was on that ship August 10-18 during this uneventful cruise for those who stayed.
Our choices were leave the ship and get 100 % money back, leave the ship and get 125% for future cruise credit, or stay and get 400 dollar on board credit and also get a 25% cruise credit for a future cruise booking. Those were our options with the refund of credit for off shore excursions packages and tips be refunded.
I wasn’t happy about this but at least we got something. I think carnival got the better in this because all the fuel they saved for not going out that far away. I have a copy of the letter they sent to us.
I'm going to side with the passengers on this. They need to be held to a higher standard being a cruise ship. The passengers paid for a cruise, and they deserve a cruise! We need to stop allowing these companies to take advantage of us and stand up to these greedy corporations that can't upkeep their ships.
You also need to know how to act in these circumstances, and this wasn't the way.
@@prevosfrwhy not?
They did get a cruise. The ports are "xtra" and not guaranteed. You are paying to "cruise".
True but the contract between them is in Carnival's favor. They can change any port anytime because of mechanical problems and bad weather etc.
Isn't that the cheapest? Never sailed with them but don't u get what u pay 4? Periodt. Smdh. Should take that same vigor back 2 ur hoods and clean them up.
Wow... Carnival should never let this happen
Why? They are the fun ship. It’s always a house party on carnival.
Carnival is Greyhound of the seas.
Oh!!!.... Greyhound! what a nightmare that was the last time I rode in 2018. Unbelievable.
Very much the same people as well.
CARNIVAL the greyhound of the seas and Spirit is the greyhound of the skies or flying greyhound.
I went on a cruise and a Waffle Hut broke out.
Oh really wow I didn't know that thanks for informing me
Bait and switch is never a good policy, they know the ship is a lemon. They should all get a future cruise credit, plus OBC.
@@pen4tenn everyone is getting a 25% fcc and $400 per cabin obc
@@craigtrent2410 Then I can see why they were pissed. As someone who's been to Aruba and Curacao they are some of the most beautiful places I've ever been to. Going to the Bahamas does not compare AT ALL and the prices are usually considerably higher than one going to the Bahamas. Should be at least 50% FCC imo as I'm sure most people selected it for those specific destinations
That man at the beginning was like , I ain’t in this mess and walked off that stage . This is Embarrassing 😳
No he actually spoke. You didn't watch the whole video
I feel their pain 😢. I abandoned the Carnival line after 3 cruises. Poor food, lackluster service, and mediocre accommodations were the deciding factors for me. I believe people should spend their hard-earned travel dollars ONLY with the cruiselines that value their business. If Carnival insists on abusing and mistreating their patrons, their patrons should explore other cruising options. 🤷🏾♀️
Ms B, I'm sure Carnival would love for you to never cruise with them again
@@jamesmorgan993
Trust and believe, Carnival can't possibly love it more than I do!🤗
I agree with Miss B, most flights too, I don’t need that mess. I go elsewhere
@@Ms.B.WarrenAgree 100%!! And just ignore the Carnival troll who replied to your comment 😂
As long as you don’t cause trouble us Loyal to royals welcome you with open arms!
Hi, ..... very sad that Carnival is still having this "Propulsion issue" year after year after year. I too, was adversely impacted by this EXACT SAME ISSUE, on this exact same ship a couple of years ago!! We lost 2 of our scheduled Ports of Calls and were given some Onboard Credit that was considered by many as NOT sufficient or fair. IF THE SHIP IS STILL EXPERIENCING PROPULSION ISSUES, REMOVE THE SHIP TO LONG TERM "DRY DOCK" and get the issue fixed correctly once and for all!! Some people save their hard earned money for months or years to take a well deserved Cruise vacation only to have this happen. Come on Carnival, YOU CAN DO BETTER THAN THIS!!
Carnival: The Spirit & Frontier line of the water. Traveled w/them twice only b/c family chose it. After the second time I told them NEVER again. I understand ppl having different financial abilities, but I cannot lessen my expectations or pleasure with the likes of Carnival.
This is how I feel. Carnival is more within my budget honestly however for the experience I am expecting, there is no way I could cruise with them based on everything I have seen about the cruise. It always looks like a stressful time to me not just a vibe/chill or euphoric experience. But I also recognize that I am an introvert, and it could be a lot less intense than what I perceive
@@avirei98 Just wait an extra year to go to save for a better option. That's what I do. Not worth going on these cheap cruises.
This sealed it for me about taking a carnival cruise, they definitely seem to be the Walmart of cruise lines.
🎯🎯🎯🎯🎯😳😳😳
You get what you pay for.
Unless you're on the QE2, all cruise ships are Walmarts..
Carnival=Walmart
Royal Caribbean = Target/Dillard's
Princess= Macy's
Celebrity = Sachs 5th/ Niemand Marcus
I am a Platinum member on Carnival and the cruise contract we all sign before the cruise embarks is binding and gives all the the power to Carnival. If it is true that Carnival was aware of the mechanical issues before the cruise, then I think they should have taken the ship out of service, until the issue was repaired. The gestures of a $400 obc with all Bahama ports is decent, however 100 percent future cruise credit if you disembark is not, because the customers would have to pay lodging and airfare to return to their respective destinations. It would have been refreshing if they would have offered to cover those charges, however it is a billion dollar business and they want every dime. Consider this a lesson for all cruisers, no matter the cruise line, they hold all the power, so prepare for the worst while expecting the best!
Does trip insurance cover something like this? I've never been on a cruise before, and this is quite concerning.
Right! The 100% offer is trash. Imagine same day tickets to the US!
@@amandab8433 Yes, travel insurance does cover it.
Are the cruise contracts signed just before you embark, with no opportunity to read it carefully? If so, that's called an adhesive contract, and those are easier to get out of.
@@rustyshackelford3371no the cruise contract is provided at booking if people would only take the time to read it
That is absolutely insane. Some people do plan their cruises for years in advance, like that incident where people sold their houses and quit their jobs for this 5 year cruise, then it immediately got canceled-
😂 No one is saving for years to go on carnival
@@Commonsenseisnotcommon8maybe not you and others. ..my family sure did years ago and we had a blast. Sad that I hear they have went down in value since
@@Commonsenseisnotcommon8This was an 8 day cruise with more expensive ports.
People actually do save up and have a payment plan that they follow to get on the cruise.
I knew a family who waited a year into the next summer for them to get on the cruise.
You shouldn’t be crusin if you have sale your house or quit your job to go on this cruise. That’s just lack of judgement and wisdom.
Sounds like the carnival panorama last year when we lost a engine which they knew they were having issues the day we got on the ship Carnival needs to do better than this
Sure does. We were also on the sailing. I’m still angry. Carnival needs to get this Vista class together. The propulsion issues in this class seem endless.
yes, they do.... especially when they don't do refunds...
Agree, I sailed on the Vista in 2019. The ship had propulsion issues and had to be docked/repaired. We were afraid our cruise would be cancelled. Thankfully, the repairs were finished just in time. @@KimmyE73
I was affected by this one last year as well with the Panorama. I was given a 100% credit for a future cruise but the inconvenience of it all really sucked!! It's hard for me to get away to plan a full week vacation. A lot of logistics have to go into it. Anyway, I ended up booking the same trip the following year (which departs in November) but the exact same trip cost more than my original trip. So I had to still fork out more money for the same trip. Overall, I like Carnival but they really need to address these engine issues!!!
@@winstonarmstead184 you must have been on the cruises they cancelled After we were stuck sailing with 1 engine. We were treated like garbage while everyone after us was giving 100% FCC. Carnival knew the engine was shot when we left port yet they did so anyway.
Carnival needs to do better in these situations as it makes loyal cruisers like us not want to return.
I have sailed Carnival every year since 1993. My last sailing was 2023. I did the Sailing out of Baltimore. I told my husband that was THE LAST Carnival cruise that we would do. And we are platinum VIFP members. But I am over it. I would rather be a bottom tier Loyal to Royal than be a part of the Carnival any longer.
What happened at the Baltimore sailing?. And what boat name please?
I love Carnival but I won’t get on the old ships. I only sail on the ships that are new or no older than 4 years old; they have a lot of ships sailing that haven’t even been refurbished
Make sure you transfer your status!! Many cruise lines will let you join them at the equivalent tier!
If you do wanna switch to another company there is a business that will transfer your rewards and perks to another cruise line… I was told about it on my last cruise (Carnival)
I love carnival and I avoid old ships and short trips and the summer. 😂
People are fed up with the deteriorating services and the cruise companies greed for corporate profits. This speaks volumes to people's level of frustration. Carnival et al need to listen. I've chose to protest by boycott even though they send me free offers every week. It's a matter of principle.
i have made 100+ cruises on Carnival ships, so obviously I'm a fan. We sailed on Vista the first week it was in Galveston, and many times after that before it moved ports. I really cannot tell you how many times our itinerary was changed because of propulsion issues. I have to agree that the change in that particular itinerary was really beyond anything tolerable. Most people book a cruise for the chance to go to particular destinations, not for the opportunity to just sail anywhere on a ship. after all, if you book a vacation and buy a ticket to say, Grand Cayman, and they drop you off in Freeport instead, that certainly wouldn't be acceptable. I know itineraries can be changed in emergencies or because of weather, but selling tickets to destinations that a company has a pretty good idea the ship cannot make is indefensible. IMO they should have gotten 1/2 their fare back and a 100% future cruise credit. AND TAKE VISTA OFF THE BLOODY LINE!!
@@maryphillips5863
I agree with you. Your analogy regarding an itinerary change was spot on. I also agree with your take on what constitutes reasonable compensation. That CCL continues to use this vessel AND under compensate for the resulting inconveniences and hardships highlights the lines greed and complete disregard for its customers. IMHO🤷🏾♀️
i have 50 carnivals and i don't care where it goes but i know i'm in the minority
if you really cruised that much, you would KNOW, no itinerary is a guarantee. It's in your contract. I call BS
Exact same thing happened on the Carnival Elation, they knew and pulled the blinders over our eyes. Guys walking around in hard hats and tool belts pretending and promising to resolve the issue. Two ports of call were canceled and somehow they got "permission" to dock in Nassau Bahamas.😒 once we returned to Port Canaveral, while we were disembarking, passengers were embarking on the other side as well as carnival loading equipment and supplies to go right back out without the issue ever being resolved. They didn't care and I'm quite sure those new passengers got the same sad disappointed lie we were tricked into believing. 😡
@@lindatucker5636
So sorry that happened to you. Unfortunately carnival won't change their blatant disregard for their customers until they are given a reason. And just like the airlines the government may have to become a part of that reason🤨
Don't cruise if its going to be on the Carnival Vista. Choose a more reliable boat! Carnival needs to step up with better refunds!
I'd say don't cruise with Carnival at all. Amazing that any company can get away with the crap that cruise lines do.
Seems like all of their boats are problematic. From fires to toilet water backing up into hallways and now propulsion issues! They’re damaging their brand keeping these old dysfunctional boats in service !
Its now all about a dollar for Carnival. My family and I and several other passengers were bitten by bed bugs on Mardi Gras this time last year and they did NOTHING for me besides stick me and my family in a box coming from a presidential suite.
Normally a change of ports isn't that drastic. In this case they actually turned a southern Caribbean cruise into an eastern cruise which is a lot cheaper. If it had been a weather issue, that would be one thing, but ship malfunction is on them. The $400 would have been fair if it had been offered as money back, and not on board cash.
Carnival cruises has become the Spirit airlines of cruises 🤣🤣
I went on my first (and last) Carnival cruise back in December. From the moment boarding the ship, it was like the crew was trained to repeat the phrase “We arent doing that on THIS cruise”. I actually started comparing them to Spirit Airlines during the cruise, and just like I wouldn’t accept a free flight on Spirit, I would never accept an even a free cruise on Carnival.
All cruises have delays, setbacks, n all. Not just carnival
The algorithm sent me to the world's cheapest cruise and I'm here. This is a VERY interesting channel! Subbed
What if the Carnival guy just said F it I quit and went back to his room. 😂
They been doing this for years. Corrupt system.
This is criminal behavior by Carnival. Operating a vessel with known engine issues is asking for a lawsuit.
The cruisers were given a choice of compensation BEFORE the cruise embarked.
@bethdavis6863 on a 7 day cruise you have to make final payment 91 days before sailing. Why? So, they can plan accordingly. Cruisers should be given at least half of that time frame to make a decision, or Carnival should be forced to compensate all expenses incurred due to their negligence.
I can understand the frustration, but cruise contract allows this. Take 100% cruise credit then collect on travel insurance.
Will insurance cover it if you take the future cruise credit?
@@brandi9732 Being an insurance fraud investigator, I would say no. Insurance is to make you whole after a loss. Hiding that you have already been made whole and there is no loss, probably makes you a felon.
@@brandi9732good question. Not sure. But they would pay for travel expenses you incurred when disembarking in one of the ports. Including air fare and hotel.
Technically the cruise wasn’t cancelled. But the circumstances in this case, knowing this ship has had an on going propulsion problem, they could have done better compensating the guest.
The lady on the mic for PRESIDENT she's right on everything she said lol
for the Vista it sounds like it may have been a manufacturing defect when the ship was built. I know a dry dock may be too costly for them.... but the bad press is not a good look.
That’s what I heard. The part that was used had a defect and replacing it would be like replacing a spine. Even though we say it’s the propeller there’s something that is deeper inside the engineering of the motor that moves the propeller. So they have to do patch work as it fails. Once they break even and recuperate cost that it took to build, they probably will scrap the ship. There’s nothing that you can really do to the ship to make it better with this kind of issue.
Me personally, I think countries like United States and other countries should start cracking down on these cruise lines. They seem to have their way. Everything's in your contract. They can do what they want to do. That's not right. That's not fair You know, they should give you your money back when they're supposed to, or they should give you a credit when they're supposed to. Not to take advantage Of the cruises and customers.
Take it from me personal, this cruise line Does NOT give a damn. Left us and kept the money. Did not follow their contract & excursion for me and two other senior family members.
Is there a reason why the cruise lines do not fly the US flag.....
You cant say its not right or fair, as you point out everything is in the contract....not a single person is forced to cruise with them or any other line, how many making bookings actually take time to read terms and conditions....very few...lets not forget they are ALL there to make money and no other reason.
@@malcolmstockbridge2569 this is the middle of hurricane season. what is the industry policy if weather develops? I can't imagine they give you a refund every time one blows through?
@@WALTERBROADDUSyes, there is but it has more to do with employment law, than general contract (as in contract between the cruise line and the passengers) law.
This is why I will never sail on carnival. I’ve heard too many stories. I’m a Royal Caribbean girl all the way
I only sail RC not saying they never have problems but they are very accommodating.
Hi Justin. I usually side with the cruise line with issues like this but in this case the itinerary was like a dream cruise and changing it up to go to Nassau or any of the stops in the Bahamas was a complete and under downgrade. I don't think $400 on board credit is a fair compensation. I also think the passengers have lost money in airfare and many people that work can't reschedule because most people only get 2 weeks vacation for the year. I don't know what the solution is but maybe if this ship keeps breaking down they should stop using it. Carnival obviously knows this ship is not fit for sailing and I for one would be furious.
Makes me wonder why the US Coast Guard isn't involved with this nonsense. If a ship sailing out of a US port has demonstrated engine issues, why couldn't they prohibit the sailing?
They absolutely could. But they chose not to. Money 💰 💰
I just got off that Vista ship on a back 2 back on August 20th. Glad I was not in that nonsense. Sorry for those who has been affected.
I was on the same (2nd leg of your B2B), lots of people got sick coming off, plenty of Covid positives. Hope you had a great time.
@NegrilGirl I had a gr8 time. My 15th yr cancer survival 🍾
So far no symptoms for me. Hope everybody feels better soon.
@@alethaterrell8821 oh that's awesome. Blessings!
If this ship has had this constant reoccurring issue they need to take it out of service. My gosh, what if a sudden storm blew up and they were dead in the water? what if there was even a minor choppy waters and the ship couldn't stop heading towards another ship that wasn't very maneuverable? It would be horrific and hard to believe that the line would take this risk!
@@rosey312
What if there was a fire🔥? If Carnival doesn't care whether the propulsion systems operate properly what other system failures are imminent?🤔
This chick said she spent $600 for the cruise. Paid for Vista, but expected Celebration 😂
😂😂
She said $3600
The itinerary change wasn't about what was most cost effective for carnival, it was about distance. The Bahamas are 180 miles from FL, while aruba is 1100. Ship with propulsion issues can't sail 1000 miles....
Going from the original itinerary to the Bahamas is like downgrading your steak house dinner to Applebee's. Of course they were
mad. 🤬 These are people, who through all this inflation, found money to cruise for 8 days so, yes, they want the trip they paid for.
The Vista is a lemon. Even though schedules are made years in advance, I hope carnival swaps ships for this itinerary with a more reliable ship.
Wow 🤯 what a mess! We love Carnival but I do look at the ships that I am booking. With the history of the Vista, I would never book that ship. We are booked on the Dream on our next cruise. Let’s pray it goes smoothly. I do feel Carnival has to take some fault in the way this all occurred, especially if Carnival was working on the problem when these cruisers were boarding the ship. They should have been made aware there was going to be an itinerary change.
Hey, I’m also on the Dream for my next cruise!
Itineraries are fluid and can be changed at the drop of the hat. I was booked to go to Bermuda one year and ended up going on a Canada and New England cruise at the last minute. Some people arrived at the port dressed for Bermuda and didn’t have much in the way of suitable clothing. One couple actually traveled from New England from one of the ports we stopped at. They literally went home for lunch.
It is in the cruise contract that itineraries can be changed at any time without notice for any reason.
Now you got me thinking about packing a jacket, sweater and closed toe shoes for my next cruise just in case. My goodness. I'd really be upset if that happened to me. Sounds like you took it all in stride. Did you get any type of refund or credit at least?
@@fredricarabina No credit or refund. They rerouted due to a hurricane.
I put it down to just another experience. I’m cruising to Bermuda again soon and hope there are no hurricanes in the vicinity this time.
Rerouting is done for passenger safety, so I’m not likely to get upset about it.
That's insane because what if a passenger isnt allowed to enter canada? they have stricter laws. How soon did they let you know?
@@CS48293 It was a day in advance, because the hurricane turned toward Bermuda. Some people arrived at the port not knowing, some people flew in a day or two in advance, so there was no chance to pack for Canada. Everyone still had a great time. After the first stop, sweatsuits were the order of the day.
Apples to Oranges. Rerouting due to bad weather is something you can foresee cruising in the Atlantic Ocean June-November. I’m watching the weather now for a cruise I’m taking in October for the weather, not even packing my clothes until a week before. The ports in New England and Canada while not tropical are still comparable to Bermuda. This was different, because these passengers can’t foresee propulsion issues, that would be internal to Carnival. Of course, they’re disappointed but Carnival could have handled this better, because then passengers would be disappointed, not angry and belligerent.
Carnival vista always has problems. Avoid that ship if you can.
people do have a look at the cruise ticket contract. It says in it that Carnival and the Master of the vessel can change an itinerary at any time for the safety of the ship and passengers including mechanical and weather reasons.
Yes but it should also state a form of compensation not just an oh well we can do as we like its in the rules see we can do what we like lol
Talk to God. 🙏
@@704musicentthe contract is the contract. They should’ve, would’ve could’ve means nothing if it wasn’t already in the contract. People don’t read.
@@bossladiestravel4031 I really couldn't care any less as it doesn't affect me. However whatever contract states, as a paying customer I'm entitled to my opinions on how things SHOULD BE. You have no choice in the matter you either sign away any rights you have or you don't cruise. Same as how Disney is trying to not pay a wrongful death case that happened at a Disney park simply because hidden in the terms of their Disney+ subscription there not allowed to sue.
A smart company will leverage their contractual rights with an ethical, responsible, and respectful decision that demonstrates goodwill toward those who have been affected and those who may be considering the company for a future booking.
Those people need to be refunded. I'm sick of corporations screwing working people over
I'd be pissed. This isn't port miss this is a cruise change.
Wife and I have sailed with CCL ( Carnival Cruise Lines) since 1998 but only on their Princess lines. There is a reason Carnival is called the WalMart at Sea. Here is one more reason, thanks Jay.
"Mutiny On the Bounty"💣💥.. 2024! (That was a nightmare and a mess, for passengers, and the cruise line.) Glad I missed that one.
So propulsion issues...I would rather them let us know as they did because if the propulsion isnt working, I'd rather not be stuck in the middle of the ocean.
I think your break dancing is more impressive than what I saw at the Olympics
I said that too! None of them were any good at all. I kept saying that J should have been in the Olympics.
Those are MAJOR port changes. Carnival should have absolutely given them their cruise fare back or a future cruise credit for that same amount and the $400.
I would have been pretty unhappy about the choices. Was on Horizon and we couldn’t dock in Bonaire due to weather. We all immediately got back the port fees, a $100 cruise credit and our excursion refund. I thought that was reasonable and like I said they did it immediately.
Those are some major changes! It's like booking a trip to Vegas but the pilot flies you to West Virginia instead 😅 I would want the refund personally.
People are just fed up with inadequate compensation for all the things that have been happening on cruise ships. The contract is such that they can do anything they want, any way they want. Cruisers have no rights. I empathize with them. This might not be the best way to handle it. However, the cruise lines hold all the cards. There needs to be more regulation. Weather is one thing, but the state of the ship is totally their responsibility.
Why are you cruising? This has been the norm for many years. They should give them a full refund and let them walk the plank.
I would say that I totally disagree with what you said. I'm assuming you and along with all the other complainers in the video would be "benching" up a storm If the true cruise ship didn't make it to One of the other destinations that was scheduled and then the ship broke down or their stranded in the middle of the ocean. Things happen. If you don't like it then don't go on cruises.
Exactly, it says we can do anything in the rules look at the rules see we can do whatever we like lol
SOME of us remember when “that BS” was Never a factor on cruises 🤷🏻🤷🏻🤷🏻 Things change, Huh?
From the overhead speakers:
"Crew, affix bayonets"....
lol that was funny
The video made me uncomfortable, but Carnival definitely has a few rust buckets in their fleet that they need to either fully refurbish or retire. Magic, Horizon and that ship usually have the more exotic ports.
That is Carnival's business plan. Put the more exotic itineraries on the older rust buckets so customers will book those ships based on itinerary alone. Then switch the ports to mediocre, less distant locations and keep as much of the overpaying customer's money as they can get away with.
@@CPO-Snarky I did ABC on the Celebration so I don't think this is necessarily true
We went on the MAGIC, and 🤔 we didn't make a stop on a 4 day, due to bad weather? High wind gusts. So, we were idle, basically feet from our stop 😞 and I just looked over, Knowing that this meant we would be at sea for the full 4 days. I did like the ship, and no mechanical issues reported. But yeah, stuck at sea for 4 days? Was not what we expected. Btw, there was a small fee ($15)? refunded into our accounts for not making the stop. 🤷🏼♀️
this ship is hardly a rust bucket!
The issue was discovered and announced BEFORE leaving port Canaveral. Your video makes it sound that they were already out at sea.
They said it the morning of August 20th I was on. It was late returning because of a problem. Yes they knew it when we disembarked that morning b4 anybody got on the ship.😮😢😢😢😮
Correction August 10th....
I’m following all the FB Vista posts and yes , the passengers were sent an email on the day of departure with their choices to take the OBC or credit and leave, although now I’m reading that some have been told they are getting a refund. I’ve read anywhere from 200 to 400 walked off the ship in Port Canaveral. Vista did not leave the dock until around 10 pm. I have cruise coming up soon on Vista, but now I think I had better get the expensive “cancel for any reason” insurance. It’s making me wish I’d booked Mardi Gras.
@@alethaterrell8821they announced it before the ship even left port canaveral!!! they gave everyone the option of debarking and getting a 125%fcc, plus $200 for additional incurred travel expenses and a full refund of all money spent on excursions, spa, sail away items, etc, OR a full refund of the cruise fare and extras paid. they announced this throughout the ship and sent everyone a text message, and put a letter in everyones cabin to reiterate. there was no outrage like this video shows and hardly anyone got off the ship, everyone was just like “ oh well i’m not leaving”….. if you stayed it was a $400 obc per cabin, there was no option to disembark at any of the modified ports of call (princess cay, nassau, freeport, harvest cay) there was no conspiracy or any such bs! this video is odd because it was shot in the main theatre/ aka liquid lounge, which wasn’t even being used at embarkation time…. claims that people were unaware of the issues before sail away are completely false and claims that no real refund was offered are also false
Yes. I was thinking that they were already at sea. Makes more sense now! Thanks for clarification!!!
I traveled with msc and excursion was canceled we did not get credit or money back, Europeans protested,
Americans and people from
Canada did not protest, some
People were arrested
E
Platinum level Carnival guest who overall enjoys the brand but…we had a propulsion problem years back that resulted in the ship staying overnight in San Juan & missing St Thomas, very disappointed with only port fees reimbursed. Seems any cruise company should be more sensitive to itinerary changes unless driven by nature/ weather. Guests choose the sailing based on the itinerary in many cases.
Missing one port, is different than missing all the ports. This was 100% carnivals fault.
That Dam Carnival again......🤣😅😭😅🤣🤣😂
Carnival had no business launching this ship until they had the propulsion issue fixed. Cruising the Caribbean is not what I usually book but I know there's tons of people that do but if they had refunded the money, the people on board could have made other plans if their ship was having too many problems
I was on the Vista immediately before this sailing, I could tell there were some issues with propulsion
Went on the Vista 2022 and they had propulsion issues at that time. Didn't get to visit the one port I really wanted to visit, but had my itinerary been changed like THIS, I would have been livid. I pick my cruises based on ports I've never visited before and the last place I want to go is to the Bahamas. Worst ports ever! Changed the Aruba, Curacao ports for the Bahamas is like changing from a castle to a hut. It's ridiculous and I understand the pain of the passengers. Vista needs a dry dock and to get these propulsion issues fixed once and for all.
Angry masses + microphone = chaos
I remember when cruising was fun, no drama, no fights. How did we get here to this mess? These ships need to start doing like airlines. If you act up, you get put on a lifetime no sail list. This is ridiculous
Whoah, changing ports to TWO of your own private islands and another Bahamas stop is REALLY bad. I would want all my money back and 100% cruise credit. Especially since it seems Carnival knew it had propulsion issues.
Carnival is two left shoes all the way wrong 🙃. They knew something was wrong with the ship when they left Port Canaveral.
I heard that they made this offer to the passengers before they even boarded in port Canaveral.
Doing a cruise next year so doing the usual homework on different lines. This is 1 of many videos to save and pay for the more upscale lines and avoid carnival like the plague
This is what happens when you don’t explain maritime law to new guests 😂
If anyone wants to protest they should not book a trip on the Vista. That ship has a history of issues. Stay away from this ship.
So what you are saying is that it's the perfect ship to protest on
I mentioned this to my travel agent, and he said the issues should be fixed by the time I sail on the Vista later this year. If they don't fix it, I'm leaving carnival AND my agent!!!
What in the Carnival is going on here!!! Is there any other way to start another video????
Years ago during a cruise a destination was changed, I forgot which cruise line, we have been on so many. Everyone received a credit of $300.00 on board credit. Everyone was very happy, you can see that and hear about it at all the bars, restaurants and everywhere else. We had a BALL. One thing I know for sure, it wasn't Carnival Cruise Line, I never been on that cruise line.
This is ridiculous I and my clients would rather be safe than have to deal with a hurricane
I don't think that they are upset over a hurricane.
@@qwerty12350532 propulsion issues hurricane it's all the same these days captain just wants everyone safe.
It’s not a hurricane. The ship had propulsion issues
In Dec 2022 our cruise in the Vista ship was canceled 3 days before the sailing due to mechanical issues. Thankfully, we had not flown out to FL yet. It was a nightmare but I think Carnival handled it well. They got us sailing on a different cruise from CA for the same departure day, still gave us credit back, refunded a part of our flight costs & gave us $250 onboard credit per person. It wasn't the tripped we planned, but we were happy in the end.
Ps...we stopped sailing with them for other reason though. The budget cruise line shows when onboard now. The quality has severely declined sadly.
I read an article about this earlier today and they said it was weather related but now it's ship related.
My wife and I cruise a lot, and yes, we have been on cruises that have been diverter due to weather issues and mechanical issues, and ALL the cruise lines make it quite clear that itineraries are not guaranteed, and you accept that when you go on a cruise. Last October my wife and I did a transatlantic crossing and due to hurricane Tammy, we missed 2 full days in Bermuda, but in return, RCL took us to Halifax, they refunded all of our port fees in full, and did not charge us the port fees for Halifax, and gave us all a 50 dollar per person on board credit, to spend as we wanted to. If we didn't use it, they would give us a 100 dollar voucher toward a future booking, and everyone was quite satisfied with that. It is what it is. Still had a wonderful time.
Personally speaking this ship has had these issues for a long time and continue to become an issue. If they failed to make the repairs so they could swindle people out of their vacation money then that is grounds for a potential lawsuits. The fact the options provided to the customers were garbage is in itself a whole different issue. You can almost never get your money back, they like to force the credit for the next cruise as an option but that is a trap. Cause they figure that the people who take it after having a bad experience will probally not sail again with the liner at which point they lose nothing since the credit is fake money. Then telling people if they want to get said refund they would have to be stranded on an island they have no information on is insane, that is not an option. Personally Carnival should have offered a free flight back to the port of call for passengers wanting to leave due to the complete change in ports of calls.
I get that legally you signed a contract but that contract could be rendered null and void if either party acted in bad faith. Knowing there is a mechanical issue and not premptively changing the sailing before departure is 1 red flag. changing all ports of calls is the second as then the contract you signed for a cruise is 100% different. Then comes red flag number 3 of you can take our half ass offer and get stranded until you figure out a way home or deal with the change. Personally I have slowed down how much i cruise cause of ships breaking down and issues i have faced while on board a carnival ship. I was on the Vista when its propulsion went down a few years back during a hurricane and it was scary as heck.
Right! And what about those who DON'T have passports?
These ninjas having a revolution on vacation
People of Walmart are now People of Carnival.
I think you may mean Dollar tree or Big lots
Walmart is getting expensive now. I shop at ShopRite to get better deals
Carnival isn't really for me but I see no reason to look down my nose and be elitist towards those that do travel with Carnival. Attitude is 110% Your comment says more about you then it does about them. Grace and kindness cost nothing.
@@fredricarabina Why isn't for you? At least I am 100% real about it. Btw, there is no such thing as 110% in your reference. There is only 100%. Since when is being an elitist (as you claim), a bad thing? Being elite is a good thing and something to inspire to be .
@@fredricarabina it's not being elitist as much as being observant. If you look up People of Walmart, you'll see some rather interesting people. If you hear about problematic people on a cruise line, it's Carnival. If you hear about really crazy people, it's Florida or California.
I give up on commenting on RUclips, they just delete what the algorithm doesn’t like.
My post in another term was “give me free stuff because I didn’t get what I wanted and “borrowed” this microphone”
That’s why I don’t do Carnival. Can NO do!! Lol
NO can do! lol
It can happen to any cruise line. You understand that?
@@pepperroni4016 👀 🍿
They need contact department of transportation to change the rules so as to get full refund
@@pepperroni4016 no they don't.
This is why I'm going on royal caribbean in November 😂😂. Carnival is so fun and I hope I don't miss that part but I like nice things😂.
I wouldn't want to be on a ship with this crowd... Itinerary change, a bit disappointing, but this crowd... toxic!
Say exactly what crowd that you mean.
@@coralee7801 ignorant ass black people, and I'm black by the way.
Toxic? How? Explain Karen.
@@coralee7801 see video above?
@@NicolasMartin-k7r I saw the video. I would not want to be a part of it however to call everyone there toxic is not fair.
I have experienced an itinerary change on carnival, 1 port. They changed it after booking but before debarkation. No notification, no email, no calls. And that was also my last carnival cruise. This video solidified that I won’t be cruising carnival anymore unless it’s a brand new ship.
Well, I won't be sailing with them. Find another line folks, the risk is too great for your wallets.
First of all Carnival should never let the passengers take over their ship like that. You ate the food and lodging so you will not get a full refund period. We had problems on Vista as well and they accommodate us. However, you just can’t please everyone. People are who they are. You can also call Carnival before you port out to see if any changes have been made.
Just another reason we don't sail on Carnival.
They need to figure out what is going on with this ship. We were on it in may and we were a little luckier then these people. We were stuck in San Juan until 5AM which cut our next port stop quite a bit shorter. As you said they have been have propulsion issues for a while with the Vista. Regardless if the new port stops may be a more desirable and expensive itinerary, that is not the cruise these people signed up for. Before anyone says the contract says they have the right to do this, it’s still very disappointing.
Revolt at sea? Isn't that known as a mutiny?
Some misguided individuals might brand it as an insurrection.
This happened to me our family THANKSGIVING CARNIVAL CRUISE. We stayed on the boat to nowhere and we all received another cruise credit for our troubles.
Well it’s Carnival again. Never any good news with Carnival.
I cruised the Vista when it was new, not my favorite ship design, but I had a great time. I'm so sorry they're going through this. Always always buy travel insurance or Carnival's vacation protection, better safe than sorry.
I would never cruise with carnival
I will never, ever, ever go on a cruise, yet your channel is still entertaining to watch. I think it’s because of your personality. Being trapped on a ship, no matter what ship, would torture me. This one is extra special. Yikes.
I’m only part of the way through the video, but I wanted to share with you my experience. I’ve been on 23 Carnival cruises, one of them being on the Carnival Vista outta Galveston at the time. I sailed this ship knowing that she was having propulsion issues before I sailed. I also signed the cruise contract that talks about missing ports and such. Look, I’m just happy to be on vacation! I get five weeks every year, but I am happy to be on a vacation! This behavior to me is very selfish! But again, that’s just my opinion. You should all be sailing knowing that no matter what cruise line or what ship it is that you may miss a port for one reason or another! It’s time to get over ourselves and appreciate the fact that we have the funds to be able to go cruising, what a blessing!
Uh no. You shouldnt just be happy when we are shoveling money to a company. If they knew beforehand there is no excuse for not informing passengers so they could get a refund. Destination definitely matters.
Truthfully in the travel industry the idea of pay me today for a hamburger tomorrow philosophy reigns. Compensation has always been future based credit of some type. Airlines do the same thing. But true cash refunds are near impossible to attain. This practice as a whole should be reviewed and changed.