THIS GUY TOOK US FOR FOOLS! | ebay Reseller UK

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  • Опубликовано: 29 дек 2024

Комментарии • 116

  • @Married2Reselling
    @Married2Reselling  3 дня назад +3

    We're catching scammers out again and showing more sales from the barn...

    • @healeydave
      @healeydave 3 дня назад

      It's frustrating having to deal with scammers on eBay but worse when they are other businesses trying to pull a fast one. Even if he is operating as a one man band and avoiding being a business seller, he's clearly successful dealing in this field so there's just no need for him to try and weed out a little more profit by lying about the delivery condition, talk about desperate measures. I have a small amount of competitors in my field and over the years, I think almost all of them have bought from me in the past and tried to pass off one of their faulty items back to me. I security mark all my items and any suspect returns or simply just difficult / rude buyers go straight into my ban list, my stance is, I don't need their business, so I have no interest in giving them the time of day in the future.

  • @BrandonGillas-b3y
    @BrandonGillas-b3y День назад +2

    Well done on stopping him scamming you, great video and sales 😊

  • @Patrick-yk9jd
    @Patrick-yk9jd День назад +3

    The picture of the damaged part looks like the wood is from something else similar (which is why he took the picture like he did close up and not full view of the item)
    Plus for the table to be badly damaged like he stated the box would of been damaged where the impact happened that caused the damage to the table, there is no way the box would not of shown any damage

  • @JonAtLarge
    @JonAtLarge 2 дня назад +4

    Totally agree with your policy, I'm of the same opinion, most people don't bother and are trying it on, this guy certainly was with you.

  • @49toddy
    @49toddy 3 дня назад +6

    Damages "claim" - we never discount we always insist on returns. After 22 years of Ebay we have never had a non genuine return. !!!

  • @Wineypyney
    @Wineypyney 8 часов назад

    I had an experience with a seller of a model train. It was described as fully working but in fact had all the internal electronics faulty. I offered to repair it for a discount which he refused calling me a scammer. I returned it and it was subsequently relisted as a non working item as spares or repair for a much lower price. It is not only buyers but a lot of sellers that are up to no good.

    • @Married2Reselling
      @Married2Reselling  4 часа назад

      Absolutely, I bet that happens a lot (not the being called a calmer part). For example, we’ve just had a return on a camcorder. It was tested here and looked ok, but there does appear to be a more complicated problem that we wouldn’t have detected in our pretty basic checks, so it’s coming back. When we relist it we’ll do the same, list it cheaper and for spares/repairs.

  • @gregmitchell5594
    @gregmitchell5594 День назад +1

    I’ve learned from previous experience that once someone wants to return something because it’s ’faulty’ then I now just accept the return. I’ve had two cases on the trot recently where two amplifiers I had sold were ‘faulty’ and both came back to me working perfectly. I sold a brand new Kate Bush box set on vinyl and a case was opened saying it was warped, I sent the guy a returns label and never heard from him again……wonder why 🤷‍♂️

  • @christinemottley546
    @christinemottley546 2 дня назад +1

    Newark is one Europe's largest antique fairs . It covers a large area.

  • @anneblackford3066
    @anneblackford3066 3 дня назад +3

    That old chestnut ( disabled and cant get to the post office ) .How many times do l hear that one .

    • @SamM-oh2cx
      @SamM-oh2cx День назад

      Have had that excuse pulled on me a couple of times, I just shut it down with two words, me too!

    • @mechanoid5739
      @mechanoid5739 День назад +1

      The thing is though, now you can get the post office to collect so they wouldn't need to go to a post office.

  • @hairylittlewombat
    @hairylittlewombat 2 дня назад +2

    If that guy tries to scam follows sellers, makes you wonder how he treats his customers. Badly, no doubt.

    • @Professional_Youtube_Commenter
      @Professional_Youtube_Commenter 2 дня назад

      a dishonest person in one area is a dishonest person throughout, they probably pass of fakes as the real mccoy, do poor repairs and refuse to stand by their work when repairs fail etc

  • @Jamiedee123
    @Jamiedee123 3 дня назад +1

    Yep, I do same as yourselves and say it has to be returned. Amazing how often that is the last that I ever hear from the buyer. Though I have a lot of regular buyers its almost always the one-off buyer that 'tries it on'.

    • @daffyduk77
      @daffyduk77 2 дня назад

      Yeah, the regulars would never try it on for obvious reasons . Re: defective purchases, I've bought 1 charger recently & I found its fitted cable to connect to a laptop had split insulation, not mentioned in ad. I buy these to resell & couldn't use the item. Opened a claim, they just refunded with no return, then blocked me, a shame as they're quite a big seller at fair prices. So in hindsight for a cheap item it might be occasionally worth "sucking it up" to be able to keep buying from them. In hindsight I might have been better off returning it at my expense but still asking for refund.

  • @coveryoureyesmedia
    @coveryoureyesmedia 7 часов назад

    Could you take photo\video of packages whilst packing.. just a thought…

  • @wallaceandgromitltd
    @wallaceandgromitltd День назад +1

    that was a 101% try it on so many give always in the comms

  • @pamwaldron3504
    @pamwaldron3504 21 час назад

    A couple of pictures of broken wood is not sufficient.
    I insist on clear, in focus pictures of the shipping box showing the shipping label, the packing materials, the entire item that was sent showing the broken part, the invoice and a specific part of the item where I have marked it but it is not obvious nor damaging or that has a unique mark or feature that I photograph but do not publish).
    If the buyer is willing to provide all that, then they are probably telling the truth. As your buyer showed, scammers don't want to go to any trouble beyond making veiled threats or begging for money or returning bricks.
    I take my time examining the photos and make my determination from those. Then I either file an insurance claim, or I provide a return label and refund once the item is back in my hands and is verified to be the one I shipped out.
    I only ask for returns on items that are worth repairing, or if I suspect a scam.

  • @timmzey_1985
    @timmzey_1985 День назад

    Amazing how they slip up on messages and also never return. Karma. Spot the scammers a mile off 👌

  • @paulhillman7361
    @paulhillman7361 3 дня назад

    I don't get many returns fortunately and I pack well so things dont break but I do like you, and say to open a return, then often hear no more.

  • @jennifersmall1998
    @jennifersmall1998 День назад +1

    Can’t imagine a solid leg like that snapping in a box!!!

  • @sarahstevens9594
    @sarahstevens9594 День назад

    So bad of them trying it on well done for sticking to your guns you guys are great 👍🏻 😊

  • @kevdavies3445
    @kevdavies3445 9 часов назад

    there are to many scammers i had a case over n rc boat £220 byer said it needed £200 of work offered £50 i refused said return it fro hull refund i refused opened a case pay pal made him payy in full he backed down nd payed in full no bad feed back, scammer

  • @chrisgreaves8855
    @chrisgreaves8855 День назад

    Looks like it`s going to be a year of changes, just seen this - From January 20, 2025, UK-based private sellers with an eBay Shop subscription will no longer have access to coupons, sale events, and order discounts. You’ll still get your free 100 listings per month, and access to other tools such as a personalised shopfront and promoted listings. Interesting?

  • @Patrick-yk9jd
    @Patrick-yk9jd День назад +1

    He cannot get to the Post Office but can travel to and just come back from Newark...........

  • @dug4212
    @dug4212 3 дня назад

    Believe Newark fair is a antique fair over a very large area.

  • @zoltar666pz
    @zoltar666pz День назад

    This is why years ago I use to take as many phots as I could to me defo a scammer Ps the pick's they sent do not match the table you sold

  • @trevorturner8755
    @trevorturner8755 22 часа назад

    Hi I got caught out myself I am selling just family stuff and I sold a food mixer to a dealer and he said it was broken and sent me a photo so not being a big seller I said ok sorry I give you your money back including his postage and said I will have it collected from his house can he repackage the items I got it back and all the good stuff missing like 16 items I got back in touch and he said he was keeping it and don’t have to return them as I have refunded him I spoke with eBay and they said I should have gone back through them and waited until I got back my items so could not help me lesson learned 😢

    • @Married2Reselling
      @Married2Reselling  12 часов назад

      Wow that’s exactly the scenario this is trying to avoid. Never refund without an open return case, but as you said, you’d learned that lesson now. What a crap situation and a horrible scammer.

  • @paulwilson1555
    @paulwilson1555 3 дня назад

    I always call the buyer, I often find, a polite call, often fixes such situations

  • @mechanoid5739
    @mechanoid5739 День назад

    The annoying thing is, you have paid for a return that they then don't use.

  • @barrystephen6450
    @barrystephen6450 3 дня назад

    Thankfully only had one breakage on a Disney mug, they bought to replace one they broke and sent pics. Was a bit suspicious but put in a claim for post office but in the end they didn’t raise it with eBay so I agree with your thoughts on this issue

    • @Married2Reselling
      @Married2Reselling  2 дня назад

      If they didn’t raise a case on eBay, what grounds did you raise it to the PO?

  • @jonnymallaney5051
    @jonnymallaney5051 13 часов назад

    Absolute love the irony guy is clearly trying it on guessing by the comments, but proper brass neck going free cycle it’s ment to do someone a turn “no turn someone a profit” sad times

    • @Married2Reselling
      @Married2Reselling  12 часов назад

      Actually this particular item was collected after the owner made contact after a previous pickup. It had already been on the site for weeks, nobody wanted it and they wanted it gone. I don’t think anyone down on their luck really needs an antique Indian table… but hey perhaps they do.

    • @jonnymallaney5051
      @jonnymallaney5051 12 часов назад

      @ so what you actually mean, is that you weren’t the first person to get in touch with the person so they got in touch with you after they had a no show, when you mean down on your luck are you talking about maybe a young family looking for furniture, or someone that has had a break up and trying to get a few things together when maybe they don’t have much money “ye your probably right they might just be looking for an ikea one” at least you made a hunner quid 🥴

    • @Married2Reselling
      @Married2Reselling  12 часов назад

      What we mean is that someone contacted us about a table they were throwing away. Up to you what you think about that, thanks for your view and comment and don’t forget to subscribe

  • @EmeraldHill-vo1cs
    @EmeraldHill-vo1cs День назад

    Umm hi, sound isnt right. Is it mono? Cheers.

  • @StephenBoyd21
    @StephenBoyd21 День назад +1

    Maybe a silly question but do you guys make any money selling on eBay? Whilst your business model looks sound, unless you are selling hundreds of items then it can't make you any money?

  • @XENONEOMORPH1979
    @XENONEOMORPH1979 2 дня назад

    cost more than 20 quid to be honest to fix it , the other question is why did he not make a offer of 80 quid in the first place .you have any cb gear at all or antennas?ps i only had one trouble with customer he got his money back but i marked him as do not sell to him , another i have had motherboards that i would have bought but the seller just put a name and address on the box itself and just sent it ,no i do not take parcels as shown ,so i send them back and get a refund .
    If i made a mistake which i have i accept the loss and what i have sent and cry for 2 seconds then move on.

  • @ShoestringJane
    @ShoestringJane 3 дня назад

    It’s so disappointing when a business behaves like that. I have occasionally offered partial refunds if I believe it’s genuine - usually on clothing where I might have missed a stain or missing button - but usually just tell them to open a return. I bet that table appears on his account with never broken legs very soon!

  • @domenicopasquariello7634
    @domenicopasquariello7634 11 часов назад

    I thought freecycle was to help those who couldn't afford items.

    • @Married2Reselling
      @Married2Reselling  11 часов назад

      No, a lot of people seem to think that about charity shops too. From their website: We are a grassroots & entirely nonprofit movement of people who are giving and getting stuff for free in their own Towns. It's all about reuse and keeping good stuff out of landfills. Membership is free.

    • @juliebrooke6099
      @juliebrooke6099 5 часов назад

      Our local free cycle mentions that items are for personal use, not intended for resale.

    • @Married2Reselling
      @Married2Reselling  4 часа назад

      I guess that depends, this person contacted us. As I said, it’s not for those who can’t afford items like you thought 👍

  • @jlotheoriginal3671
    @jlotheoriginal3671 3 дня назад

    I recently had a buyer complain because i had used free advertising papers to pad out the box and that i hadnt wrote fragile on it either.
    Another buyer complained his adult daughter said something was missing from the box so i asked if it was in the pics in my ad n he said NO !!! How am i supposed to send something that i didnt picture ?

    • @Married2Reselling
      @Married2Reselling  2 дня назад

      Chancers, people will try to complain about anything if they think they can use it to pressure people for money off. Sad.

  • @PieceMeals
    @PieceMeals День назад

    Scam. Switcheroo of items and knew what they were doing from the outset.

  • @ramalama9650
    @ramalama9650 День назад

    I'm wondering how many people he's sent that photo out to and GOT a £20 refund from them?
    Just had a look, he has lots of similar items listed.
    Sneaky!

    • @Married2Reselling
      @Married2Reselling  День назад

      Yes! Follow up coming very soon, one to watch out for!

    • @ramalama9650
      @ramalama9650 День назад

      @@Married2Reselling
      They get away with it.
      'Fool me once, shame on you; fool me twice, shame on me'
      I do NOT tolerate people like this.
      Don't mention his user ID though (stuart8394).
      A totally honest person . Ho, ho, ho.

  • @campcop9214
    @campcop9214 2 дня назад

    Always insist on buyer to send back by opening a return, never offer partial refunds as has been highlighted here too many dodgy buyers. If there genuine they will follow procedure and return.

  • @Gemlove-z2o
    @Gemlove-z2o 3 дня назад

    I normally find it’s the other sellers that cause the most problems 😢

  • @Strider9655
    @Strider9655 День назад

    PDF to JPEG? whats wrong with taking a screenshot of the PDF, pasting it into paint and then saving it as a JPEG? Using 3rd party software to do what windows can already do, seems a bit OTT. If you're using a tablet/phone, you can still do screenshots.
    Also, when I buy on ebay and I get something that's broken, the cost of posting it back is often more than the items value.
    I bought a pancake maker 2 years ago for £18, it turned up smashed to bits, it was advertised as "minor cosmetic damage", but in this state it was actually dangerous, the postage to return was over £20, so I didn't return it, I pulled out the Gorilla glue and repaired it myself. I'm the seller thinks I was trying to scam them, but I literally couldn't justify the cost of sending it back.
    This is also why I don't sell on eBay myself, I'd be making a loss because of postage costs.
    I know there must be a secret to getting cheaper postage, because I see people selling items for less than the cost of postage, but it's literally a closely guarded secret, you see all these videos on how to become an eBay seller, but they never ****ing mention the postage costs.

    • @Married2Reselling
      @Married2Reselling  День назад

      If you screenshot a barcode, it often won’t print in good enough quality to scan, not worth the risk. In the case of your pancake maker, the seller should be covering the return cost, so that shouldn’t have even been an issue for you.
      You’re absolutely right, it’s not worth selling on ebay if posting it makes it unprofitable 👏

  • @davidnorton7464
    @davidnorton7464 2 дня назад

    Pushing for a return calls out the BS.

  • @AndrewHogarth-o8b
    @AndrewHogarth-o8b 3 дня назад

    Almost certainly legs from a previous breakage/repair . Looks very dodgy !

  • @happytimes88
    @happytimes88 2 дня назад

    I struggle a lot with stuff like this and always fear negative feedback need to be stronger and stick to my guns

  • @MollysAttic-a
    @MollysAttic-a 2 дня назад

    Especially bad a Seller trying to scam a fellow Seller 😤

  • @garyballared2077
    @garyballared2077 3 дня назад

    never ever do partial refunds

  • @zebuuu7196
    @zebuuu7196 3 дня назад

    what an absolute mug 🤣🤣 all for 20 squids

  • @wendy-x9l
    @wendy-x9l День назад

    Who is this person? I think that table was a bargain at 100, and it was definitely a try on. I'd like not to deal with him

    • @Married2Reselling
      @Married2Reselling  12 часов назад

      Can’t name here but there is a page on Facebook for that.

  • @Professional_Youtube_Commenter
    @Professional_Youtube_Commenter 2 дня назад

    suprised from a pro seller.

  • @daffyduk77
    @daffyduk77 2 дня назад

    I wish my returns customers didn't bother to send stuff back ! Total sc*m artist, just fishing. That kind of damage as on pic would have had to involve packaging damage. Putting aside the sc*m aspect, I've found that selling to resellers carries both risks & benefits. 1) They can be very exacting & will have a real eye for detail, picking up on small things a regular punter would't do. Also, a few of them have optimistically factored in some potential resale value to them before they get it, which if there are slight blemishes/faults they didn't notice in the ad, can mean less profit for them overall & a red-mist job. 2) Many resellers will also give you the benefit of the doubt, for instance they know just how costly it is to send tables or big stuff etc, so they won't slag you off for overpriced P&P.

    • @Married2Reselling
      @Married2Reselling  День назад +1

      So much of the problem is in this comment regarding selling to sellers. It’s an antique table. All you can do is take pictures of all sides and describe anything obvious that you notice with an additional note like ‘used item with general wear from age, use and storage’.
      Sellers do not have to list every scratch or mark and if a buyer buys something that isn’t in the condition they were hoping for, that doesn’t make it an INAD.
      Unfortunately people like to bully sellers and use language that attempts to scare others into submission. It’s not on.

    • @daffyduk77
      @daffyduk77 День назад

      @@Married2Reselling Btw I wasn't remotely trying to criticise your packaging standards for items like this. I know how difficult it can be to fashion packaging for big & heavy ("the uglies" as the courier comps call them, I used to work there) when you don't have original packaging. It feels like a wrestling match. You have pressure to keep outer dimensions under control or delivery cost escalates. At the same time, edges/corners of damageable items have to be "cushioned" from shocks/blows. I find myself repeating in ads "shows signs of normal wear/use which can include (not limited to) marks, scuffs, dings, small to medium scratches [blah blah] look closely at the pics", You handled your buyer/reseller well. Difficult at times gauging if they have a legitimate grievance, in which case your reluctance to respond to their demands/requests can backfire & escalate. As you say, offering paid-for returns is the only way

  • @davethompson247
    @davethompson247 2 дня назад

    Thank you for the video, wishing you and your family all the best for 2025

  • @2ndHandMediaMan
    @2ndHandMediaMan 2 дня назад

    Im not sure how Top Rated works across the pond, but in the US I send the buyer the "50% deduction in refund" policy. 90% of the time the buyer never returns the item after that.
    I started my youtube channel 3 weeks ago 9at 99 subs now) to explain how I sell ~$100K p/y mostly physical media.
    We are far apart and seem to not cross niches. Feel free to delete this shameless channel plug comment.

    • @Married2Reselling
      @Married2Reselling  2 дня назад

      We have the 50% partial refund too here for top rated, we don’t tend to use it when an item is actually returned providing there’s no issues.

  • @hamsternibbler5582
    @hamsternibbler5582 4 часа назад

    Hope you've blocked him.

  • @LazieJane
    @LazieJane 3 дня назад

    Scoundrels

  • @peterhughes9903
    @peterhughes9903 3 дня назад +1

    Bet both of you feel like telling the guy its not the item is the problem its you???????

  • @janglover2595
    @janglover2595 День назад

    Freecycle is not for people to resell. Not coo

    • @Married2Reselling
      @Married2Reselling  День назад

      Sorry for your disapproval

    • @juliebrooke6099
      @juliebrooke6099 5 часов назад

      Our local group actually specifies that items are not for resale unless agreed with the donor.

  • @richardterry.
    @richardterry. День назад

    Name and shame…

    • @Married2Reselling
      @Married2Reselling  12 часов назад

      Can’t do that here but there is a page on Facebook for that.

  • @Professional_Youtube_Commenter
    @Professional_Youtube_Commenter 2 дня назад

    I wonder if he was just honest and just asked for a partial refund would they have gotton on "sorry, I bought this for £100 to resell, unfortunately the condition is far worse than I thought and restoring it will cost me more than I thought and eat into my profits, can you please offer me a partial refund to cover the work needed"

    • @Married2Reselling
      @Married2Reselling  День назад

      They would have had to send it back either way, if they didn’t like it for the price they paid, someone else would.

    • @Professional_Youtube_Commenter
      @Professional_Youtube_Commenter День назад

      @@Married2Reselling really? is it worth the hassle? you got it for free from freecycle. you would really ask for it back, open it up, inspect it, then list it all over again for someone else?
      petty much?

    • @Married2Reselling
      @Married2Reselling  День назад

      We’re not here to cover the costs in someone else’s business. Had they come forward with the message you suggested (suggesting that the item wasn’t damaged and they just wanted some money off so THEY could make more profit), they of course would have been told to do one. All returns we get we relist at the original price plus more to cover the costs of the previous return (outgoing post). We’re a small business, not a machine! How’s that petty? If you like being taken advantage of then that’s up to you.

    • @Professional_Youtube_Commenter
      @Professional_Youtube_Commenter День назад +1

      @@Married2Reselling you people are unbeleivable. Get free stuff from freecycle and flip it for a profit. I wonder how the donor would feel when they stuff they are giving away is being sold for a profit.

    • @Married2Reselling
      @Married2Reselling  День назад

      It had been available for weeks and they wanted rid of it. You’re making an assumption that they didn’t know what was happening with it.
      You get much money from being a Professional RUclips commenter? 🤣

  • @mintywebb
    @mintywebb День назад +1

    So you sold so mething you got for free and are now whining that someone is scamming you.

    • @Married2Reselling
      @Married2Reselling  День назад +1

      You think because someone sells something they got for feee that they’re fair game for scammers? Or just resellers? Perhaps we should add something to the product description about the circumstances of how the item was obtained, just so the scammers to know to continue or not.
      Watch the video again, there was no whining.

  • @MultiNicerack
    @MultiNicerack 2 дня назад

    wow first the Bubble Wrap now the £20 you guys must be really hard up huh I mean other people would just give them the 20 and be done with it but you guys that's a lot of money to you.

    • @vintagevic4593
      @vintagevic4593 2 дня назад +3

      It’s obviously the principle, not the money

    • @Married2Reselling
      @Married2Reselling  2 дня назад +1

      Other people would give them £20 and be done? More fool them, people that do business in this way cost the economy millions which affects us all.

  • @davidwaters6190
    @davidwaters6190 3 дня назад

    i would bet the table was not damaged the legs shown in the pic could have been anything he should have sent a pic of the whole table the scammer