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Awesome jobs guys!
One question - Does this template need to be assigned to the template GROUP or just leave it as GENERAL? Is there a reason to do it one way or the other?
You assign the tenmplate to the Ticket Type- it will be then be used by defult when you select that type
@@SondelaConsulting Thank you!
If you don't have project task's as an option do you need to create them as a ticket type?
Yes you can create a ticket type with the Type Project - You may have deleted it. (Was in the original trial)
Awesome jobs guys!
One question - Does this template need to be assigned to the template GROUP or just leave it as GENERAL? Is there a reason to do it one way or the other?
You assign the tenmplate to the Ticket Type- it will be then be used by defult when you select that type
@@SondelaConsulting Thank you!
If you don't have project task's as an option do you need to create them as a ticket type?
Yes you can create a ticket type with the Type Project - You may have deleted it. (Was in the original trial)