What's new in Pega Customer Service '24.1

In this video, Jeremy Kembel, Sr. Director, Product Strategy, talks to Kat Austin, Product Marketing Manager, Digital Engagement, about the newest features in Pega Customer Service '24.1.
Jeremy and Kat also discuss top-line investment themes; including the new product Pega Gen AI and Knowledge Buddy.
See What's New: community.pega....
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