watch this BEFORE buying flooring from Lowes (why I DO NOT recommend Lowes!)
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- Опубликовано: 10 фев 2019
- We bought luxury vinyl plank flooring from Lowes, and although our floor is finished, this is why we can not recommend Lowes.
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Hi...... Thank you 🎥👍👍👍
Watch Vid @ 2X speed. nice video, good info. Thanks
For your chipped planks, if their at the ends, save those for your cuts and try to use as much as you can, depending where the scratch, chip or whatever its at.
Just the info I needed thanks
Awesome! Thank you Bianca!!
Get the right tools to start with like a tapping block and a pull bar
True...
I’ve been installing floors for 6 years now (own business) and I typically recommend customers to our local flooring store. Big box stores like Lowe’s,Home Depot etc tend to have lower quality product(LVP,Vinyl Planks) unless you actually spend the $4-$6/ sq ft to get a thick MM and thick wear layer.. but will say those damaged pieces were definitely from the manufacture and not that Lowe’s store fault since they don’t open and inspect every box of flooring that comes in. You could tell by the type of damage it was manufacturing/QC issue.. Also for any other DIY’er, I can assure you that you don’t need a table saw if that expense is not feasible. I install Vinyl Plank 70% of the time with my flooring business and all that is needed is ur carpenters knife for cutting this stuff… when u have to rip a plank/make a long cut you just mark your measurements and then grab another piece of floor out of the box and use that as a straight edge. Line the “tongue” side of the floor up to ur marks u measured out on the piece of floor and hold it down with your off hand and then run ur knife right down the side of the tongue to cut the piece you are using. Then grab the piece of floor and start bending it where you just cut and work your way down the piece,bending as you go. It will snap right off. Install that piece and move on to the next one. Another tip is when you get to your last piece of floor in a row, no need to pull out your tape and measure and then make your marks on floor and cut it. Just spin your piece of floor upside down (not bottom side, just spin it so it’s the opposite direction floor is currently running) and butt it against the wall, grab ur knife and make a cut where that piece of floor that is upside down meets the piece you just installed . After making the cut with your knife just grab it and snap it off.. spin the piece to the correct direction and install. No need to measure, get up, use a saw,etc.. may take you a few pieces to be able to cut a straight line free handed but you could also just slide a square where ur two pieces meet and use that for a straight edge to get a straight cut on your end pieces.
Wow! Very refreshing- Thank you for your unbiased opinion and added flooring tips.
For the record - I do not shop exclusively at Lowes, though I have loved all my in-store experiences. Not to mention -
They have a strong US History ( and Love for Veterans )and are genuinely homegrown- 1920s, which, Sadly, not many companies can say in 2023.
Is there 1 brand of vinyl that you recommend more than any other?
had the vinyl tiles no issues.
Wow…just bought mine from Home Depot….glad I did…
Ohhh if I would have seen this a week and half ago
If you returning only the damages one, I would assumed that the damages are from the customer. Return everything once the 2nd box contain damages items.
T-square and a utility knife are all i used to cut length wise and it worked perfectly for me.
Better Together Homestead: I am so sorry you had such a bad experience at Lowe's! I have never had any problems with them. Years ago when I was searching for a toilet for a home that I owned they had better toilets and cheaper than The Home Depot. We have The Home Depot, and Lowe's, and Maynard's where I live. I have not been to Maynard's yet. I have noticed the differences in between The Home Depot and Lowe's here is that the Lowe's store is very clean and The Home Depot, not so much. I have also noticed that the employees at Lowe's were very helpful, a little more so than The Home Depot. I came across your video because I was looking for ideas on tiling two or three rooms in my home. The tiling cannot be permanent because I rent. I really want it to be scratch proof and waterproof.
Gotcha, well thank you so much for watching and commenting! I know it’ll help others.
lol my experience hasn't been great with the pro core vinyl flooring. So many chips and issues when installing. I haven't had issues with there lower brand of laminate flooring.
I just did a kitchen floor and every board was defective. It was luxury- expensive Pergo and every board was screwed up. I left for two hours and cried and came back and made them work. But I had to nail and really pound- pissed me off so bad it made me insane. I have laid many floors bought from menards or Home Depot and the Lowe’s floor was a nightmare!!!
Oh- and when I called Lowe’s they blamed Covid 🤬
thank you both
Is this pergo timbercraft hillcrest hickory or crest ridge hickory? Looks good!
The boards being chipped isn't a Lowe's problem. It's a manufacturer issue. They package, palletize, wrap, and label them. Then they ship them to the stores or a distribution center.
Nice looking place! Thanks for the demonstration
I’m surprised people with kids are more concerned about spills on the floor than the amount of offgassing the floor has or what kind of toxic smoke it will put out in the event of a fire
Those look really cheap and sub 8mm maybe around 6mm? Not sure how those are classified as “luxury”, they look more economical. The end result looks good, don’t get me wrong, I’m just speaking to the durability. I just picked up a pallet of Pergo timbercraft waterproof 12mm to install next weekend and those boards are hefty. Seems odd that those boards you had were bending under their own weight. I agree with you about the underlayment. Manufacturer recommend theirs at $60 per 100sqft and that’s pricey but you can’t skimp on underlayment either... as much as I wish you could. All in all your floors look good and I’m glad you were able to get everything sorted.
We purchased the Cali Vinyl Flooring in all our house, had it professionally installed and it’s been a year 😢we need to replace it in the entire house. The side locking system is terrible
Just go ahead and skip to roughly to the 9:00 mark to skip the rambling and sped up install footage to actually see what the video is about ...smfh
Not all heroes wear capes
Hello,
My first time here. 👍🏽looking for waterproof flooring . Yep the first place we headed was Lowe’s. The price’s have gone up 🙀. You are a nice couple.
Thank you for sharing 💕🙏🏿💕
Tyvm!!! Very helpful!
Great video!!! Thanks!
Great video,Great advise & Great job on your home!
Wow! So glad I saw this! We were about to get flooring from there.
I would just get their upgraded floor.
I bought the same flooring about 6 months ago and mine was in great condition and it still looks great on my floor.
Awesome!
phew! That is super encouraging. Thanks! Do you even have the same color? --kelly
We did the same thing with home Depot planks and had the same issue with broken planks... I think someone just dropped boxes or stacked too much onto them and that broke them... Home Depot didn't care and we're not surprised... We did just a thin plastic underlayment and the floor rips here and there after just a few months... Horrible qualify... Don't go with Home Depot!!!
I utilized my chipped boards in closets and against walls. I was able to cut the chipped portion off to fit.
Thank you so much for sharing what happened with your flooring- just another thing us DIYers need to be mindful of when we are doing projects and making sure we get the right equipment for the job and check the materials we are going to purchase for the job thanks again but the flooring looks awesome YA!
You're totally right. One thing we didn't know what that we should pad with 10% extra materials b/c of things like this. That was a surprise. Thank you so much for taking time to comment and watch! --kelly
@@kellybrotherton2008 The people at Lowes didn’t tell you in advance about the need for 10% extra for expected waste? 🤷🏻♀️They should have.
Glad I found your Video, thanks. I'm about to rip out our Carpet and put down LVP. I don't know what that product is that you used, but it looks really low quality. The one we are going with is the Lifeproof from HD. It's the 8.6" x 72" planks, 8mm's thick, with 22 mil wear layer. It has built-in backer and 2 types of mold/mildew protection and 100% waterproof. Yes, it's $3.19/sqft, but I think it's worth it in the long run.
It's not always true in life, but with Flooring, I think you get what you pay for. Invest up front and you will avoid issues down range.
We just layed the SmartCore Cottage Oak from Lowe's in three bathrooms and didn't have any quality control issues at all. It was all perfect. So sorry your experience was not the same.
Oh! I'm so glad that yall had a great batch. That makes me hopeful for other people who order from there. I know that they're made in batches by order. Do you just love it?! --kelly
@@kellybrotherton2008 Yes we do! I have some pic of it on IG. Very durable and looks fantastic.
Us too! Super glad that you had a much better experience. 😁
Lowes put down my Luxury Vinyl flooring in my beach house. I had the kitchen, den, dining room and living room. That was a year ago, no problems. I did have to return 2 boxes as guys over estimated how much would be needed.
Seems like they estimated great. 2 boxes for that many rooms is good. I would have personally kept 1 box at least.
I have been renovating this 2 story, 3/2 + basement for almost 2 years. Mostly shopped at Lowes because Home Depot is an hour away. I have had some issues with some items (not their fault) and they have happily refunded or replaced whatever issue I had. My Lowes is pretty good
Agreed, lowes does seem easier to work with and more staff available to assist.
The problem I’ve found at both Lowes and Home Depot is the return lines are excruciatingly long and slow. It’s as if they purposely don’t have enough personnel to deal with returns to punish or discourage you from trying to return items. I have no love for Home Depot or Lowes.
I totally agree with you ! We got the exact same flooring you got. Actually after we measured our floor for the footage, the girl at Lowe’s told us straight up , get extra boxes because you’ll probably run into some chips on some of your pieces! No.1 so she actually knew ahead because it happened to others, No2. Lowe’s is our only choice we don’t have a Home Depo in Eastern NC - I understand your pain! 😩
oh man! I raise a cup of coffee to you, Diane! --kelly
Bummer!!! No other options? That’s a shame.
Obviously, it's Lowes' fault for not x-raying all the boxes to make sure every piece is perfect! ps: did you inspect every box that, by the way, takes several trains/trucks to get to the eventual store? It may shock you to find out that sometimes things get bumped in cargo situations🙄
@@jfgoodysrl
Looks like someone’s feelings were hurt. Hahaha.
Good video. Not saying you're wrong but: 1) how do you know how much quieter it is with padding vs without? 2) how do you know Home Depot doesn't have similar issues?
I bought the smartcore pro and it already came with the padding in back
I just did about 850 square feet of flooring with the Smartcore Pro, only had a few chipped boards BUT, i cut the ends off and used them to start a row, ALSO Lowes doesn't make the product or box it, They just sell it. Take them back and buy another box. Love how people blame the stores when it's the manufacture's fault.
Looks awesome. Thanks for sharing. Yeah chips and things are a pain but that’s why any project is recommended to estimate at least 10% over but your case is clearly well over that margin. I would like to say that the fault to the damaged planks is the manufacturer. If the missing/chipped pieces are NOT in the box then it happened before the planks were packaged (if the boxes were mfg sealed). Lowes should take onus to correct and refund but they didn’t manufacture or package those cases.
I had one bad plank out of 8 boxes. I took it back to Lowes and exchanged it. They had a few extras that were out of the box for this purpose. I haven't had any other issues and plan on doing my other two rooms.
It’s all flooring stores , thus why you order extra. Corner breaks turn into typical starter or end cuts
Over 50% is normal???
I would like to know the manufacturing, they are the ones that shipped them to Lowe's.
Big box stores don't sell quality product. In fact, a lot of products (such as plumbing fixtures) sold in big box stores are actual code violations to use in your house, but they still sell them.
We unfortunately purchased Smartcore Ultra from Lowes in Tullahoma, TN and they use ServePro to install the vinyl, No damage to the vinyl but be cannot get it installed by them. We discovered a water leak from the bath tub in our master bath and to not void the warranty they said the moisture content of the subfloor must be below 8%. So since Nov. 2021 we have been waiting the moisture content has been around 5 to 6% for more than 2 months now. We used halide lamps and fans to dry the floor, but Lowes keeps wanting to just check the moisture content. It vinyl it is water resistant so the leak is repaired but they still have not installed the balance of the vinyl, I want to sue them for this service failure, and attorney reading this please let me know if you want to help me sue Lowes Box stores. Corporate lever.
How did your flooring hold up? It looked like you didn’t leave expansion gaps.
Your mileage may vary. I have heard great things about lowes flooring and some bad things. Remove lowes and replace with home depot, flooring store. I personally have couple of houses and have used lowes, home depot and other contractors, lowes always came through pretty good with their install quality. So YMMV
I wonder how many times the planks were hit with a block of wood instead of a scrap of flooring
Zero there Judy.
Do you have a shed measuring 10’ wide and 7’ deep?
We've done 6 cabins at our resort over the past several years with no problems using Shaw flooring and the Smart Core product with no such experience,
.Probably 2500 sq.feet, we inspect the boxes for any damages before accepting them and really haven't had to reject but a couple boxes.
Where is your resort John?
This is a manufacturer issue. Not a Lowe's issue. They purchase the product in good faith. And I have had the same issue with Home Depot. I am a second generation flooring installer with over forty years installing. People want the flooring installed fast easy and cheap. The old saying you get what you pay for is true.
When you started talking about chipped corners, I knew you must be talking about the Smartcore brand. It's a common issue that most retailers know about. I bought 500 sqft of Cali Vinyl Pro after hearing about Smartcore issues. Not one piece was damaged.
Smartcore is a lowes exclusive, no other retailers carry it, its made by shaw. The cali is special order (their engineered bamboo is absolutely beautiful) so it gets delivered directly when you order it. while a lot of people want in stock SC so they can "do it now". Customers like to tear open the boxes and play with the pieces and often break them :( Cali is a great company though they sent me like 50 pages of detailed information on their products when I asked). Smartcore is great too, pro is my favorite LVP/LVT just order ahead of time so we can order your product or get it from top stock so it hasn't been a "display model" people tear apart every day
5+ years later and my Lowe's LVP and LVT have zero problems. Over 2,000 sf and ZERO problems. Makes you wonder... Hmmmm
Sure, what brand?
Had you purchased flooring with the cork on the bottom or some sorta pad would u still need to buy that expensive purple Matt ?
Some lvp should not be laid over underlayment. Voids warranty.
This is what lowes sold us. And evidently they did not void the warranty because we got a lot of money back.
Thank you!
You are very welcome Scott. :)
I finally got a video that help. I want to upgrade the flooring for my living room and kitchen. But the furniture and other stuff cant move out to empty the area. I find that you are at the same page as mine. Can you give me some tips to start and easy to work with?
i was debating lowes vs hd. good enough, i'll go with hd. thanks for the honest opinion. very good knowledge starting a diy project. nice work! looks awesome!
I purchased my flooring from Lowe's more than 20years ago and it still looks great. I'm a little bugged that I didn't save the name of the manufacturer because my floors have taken a beating kids, pets, etc. I had no problems with packaging. I prefer Lowe's their return policy is good
Is this Solidcore Coweta Oak?
I this video is a few years old, but how has the flooring held up?
How is the floor holding up since you've installed it? Great job on the installing video. Does the underlayment heat the Halo sound down when you walk?
I always buy in store so I can view it. Secondly I have compared Home Depot to Lowe's and Lowe's has a better selection
I had a good experience with Smartcore flooring. 4 boxes and not one issue.
From an installers point of view Smart core is one of the most durable vinyl planks that Lowe’s carry’s The only way u get those chips is mishandling either by installer or delivery guy
It’s not quality control because the store can’t open the boxes to inspect the material the installers takes care of that on the job
There were NO small chips inside of any of the boxes.
But the manufacturer made it right with us and we are very happy with their customer service.
great work👏🏾
Thank you!!!
Dude don’t use cushy underlament with vinyl flooring the flex is to much for vinyl flooring
Doesn’t look like you left proper spacing at borders, don’t be surprised if it starts buckling
I did. I used the proper spacers. But thank you for the advise.
Better Together Life I used the lifeproof. I the quality seemed a lot better than the Lowe’s brands when I checked them out in person. I liked the thickness and tongue and groove better on the lifeproof. For extra money I would opt for Armstrong prizm though
I went with Lowes ProCore mainly because it matched the porcelain tile wood planks down stairs in color. It is working but I think a more expensive brand might have had a better lock in system.
Weird I just did a room in my house 15 boxes and ZERO damages. All from Lowe’s.
Probably just location problem.
Think Lowes will switch you out plank for every bad plank no problem.
My aunt has had the cheapest version of the vinyl flooring from Lowes in her home for going on 4yrs now. It looks great! An I'll be honest they are not very careful with it. All depends on how you put it down. We didn't buy the kit, with the rubber hammer or spacers. No underlayment!! The manufacturer states no not use it. Just make sure your floor has no defects. No nails stapes and so on. We just used a scrap of the flooring to hammer it into place. Flip the extra piece over and beat it like it owes you money. It will go into place. If you see gaps your doing it wrong. Hope this helps anyone. I just spend 2k on this flooring to do my house. Mines full water proof vinyl flooring. Make sure it truly is. If it looks like wood on the side it's not waterproof.
Pergo.
(It costs more for a reason)
The flooring looks absolutely amazing! You two kids are doing a beautiful job. But I am so sorry that you had to have that experience with Lowe's. I think that explains why Gary got the majority of our building materials for the house in Bandera County over at Home Depot instead of at Lowe's. I will end up buying a playscape from Lowe's and after they got my money I had a fairly similar nonchalant attitude from the box store here in Kerrville. Their response was, " That's a subcontractor. We have nothing to do with them once the sale is made and we send them the invoice". 🙄 Anyway, Beau,,that was an informative video. Hang in there and keep up the good work! God bless and have a blessed week with Kelly and the kiddos.
What a bummer, Mary Ellen! We have had such great success with local contractors. And we LOVE working with our local building supplies store. So any chance we can give them our business, we are so happy to do so. --kelly
@@kellybrotherton2008 so do I Kelly. Fortunately I now know of several good local contractors here in Kerrville and while we have both of the big box stores here we also have Gibsons Discount store, MG Building Supplies, and Moore's Lumber Yard down in Ingram Texas that we can use for building materials. I just think it's a universal attitude with Lowe's that has been expressed not only in your video but with what I experienced with my grandchildren's play yard. I personally have never had that kind of an issue at Home Depot. I also think that that was why Gary wound up using Home Depot a lot instead of Lowe's. It's live and learn , I guess.
Just did a room with 11 boxes of smartcore, no bad planks, looks great
Use the chipped ones for your cut pieces
Hey, have you tried using Supercore Flooring, would love to see a review on that!
Idk if I have the heart to tell them about Shaw or Coretec 20 mil SPC with aluminum oxide for probably the same or less. They're into that big box garbage. They just don't know better, like many others who are too lazy/busy to research.
GUYS! the floor looks AMAZING! So yeah we’ve had the same kind of disappointment with both Lowe’s and Home Depot over the years and like Kelly said they don’t even act surprised when you tell them about damaged product. It’s sad that the stuff is coming from the manufacturer in that state. Oh and don’t worry about the mess, it’s called life in a construction zone! We miss you guys!!
BEN! I almost embarrassed at how much we talk about our Hollar visit! (almost) I'm so bummed that a lot of comments are about their bad big box store experience. Now the floors are in...next stop a bathroom door :) --kelly
It looks like my comment is not unique but I picked up 45 boxes on a pallet from Lowes and 3/4
through the installation not a single plank is damaged. They vary in color a little bit like they are supposed to but they don't vary so much that one plank sticks out. Pergo Portfolio Wetprotect. The portfolio collection does require at least an intermediate skill level to install. The tolerances are tight and it does not snap together easy but so far the floors are rock solid and very nice to walk on.
I should have watched your video before I bought my flooring from Lowes, I had the same problems, and Lowe’s don't care once they have your money
I use Lowes peel and stick vinyl. Holds up fantastic and is $.98 per square feet. Looking at a closeup of the flooring that you used, it actually looks like the same vinyl planks I use, stuck to the click together flooring system 🧐... at any rate I have used the peel in stick in two homes now and very high traffic areas and it has been great. Despite the instructions, I will add a bit of glue if it will be in an area that is in the sunlight (i.e.) Peel and stick also has pretty good ratings. I always always base my purchases on the ratings and I take into consideration why individuals gave low ratings (sometimes it is error on their own part). When I was researching flooring I actually considered the flooring you are using until I started reading the reviews . Thank goodness I didn’t go that route. Thank you for sharing your experience!
GREAT comment! Thank you for sharing. I think this will help a lot of people who scroll this. --kelly
How is the overall quality of the flooring? Seems durable? Would you buy the same type of floor again from another company? Thank you
I didn’t use underlayment for my smartcore ultra on my basement floor, I was cheap but I think it’s fine..
I was told not to use any underlayment. I've not had any issues.
Great job.
my experience wit lowes is better than with home depot...same flooring...
That’s awesome!! Great to hear
floor looks good keep it up
I did a LifeProof floor in a 350sqft ish room and factored in 20% waste. Between double prints, small chips, and cut errors; I pretty much used the entire margin. Returned about 10% of the product (doubles + chips) with no questions asked.
I think I spent more time deciding how to organize the planks from 7 patterns, of which 2-3 were literally reverse prints, than I did installing the floor.
It came out great, but I would think real hard about tile next time if waterproof was a requirement.
You actually don’t apply under layment under luxury vinyl plank flooring, as the under layment is already attached to the planks
Not all LVP flooring has the underlayment built in.
Ours did not. But correct, some models do.
I got a sample piece this stuff is very hard even hard to drill through.
I doubt the people at Home Depot would care any more than Lowes. Go to Floor and Decor or some places that specializes in flooring.
don't buy the flooring from store stock. The boxes have been handled by too many people. I used 75 cartons to do my basement I had ordered them and had them shipped to my home from the manufacturer, 11/2 pallets. Not a single chip anywhere. One plank was fabricated wrong (didn't have the tongue on the long side, used it as a rip along a wall). Also invest less than $10 for an installation kit. Makes your install soooo much simpler
This was a special order.
Well on thechipped planks you can cut the ends off and used as starters and enders. Home depot has same problems. 25 yrs installing floors
Not for 50% of the boards you can’t.
Your video is super inspiring, very soon I will be doing 3 bedrms, kitchen, hallway, living + dining rm. 1. What brand the floor did you use and is there something better than that out there that you wished you would have used instead?
2. Other than the underlayment down is there anything else you can put down to assure the floor will not be cold?
I found it! 🤣🤣
Well I can’t say that I am an expert unfortunately. But I will say that the manufacturer “Shaw Industries” did give us a rebate for our damaged flooring. So they had great customer service.
As for cold, I am very sorry but I don’t know. 😕
Are you on a pier and beam home where the house is raised? My first thought would be to have closed spray foam insulation. That would help!
@@BetterTogetherLife ok, I will inquire about the spray stuff and thanks
Home depot has the same issue | 400sq - big chips everywhere where you snap the edge in. I ordered 18 boxes and half of them are chipped. Its such a pain because these boxes are not light!! I was worried that these LVP would chip that easy after installion..its not the case.. They shipped them this way. And not to mention it takes over 2 months to order. HD does not care also. - Next time ordering and picking up my own boxes from a suppliers warehouse.
I got 48 boxes of luxury pro core plus and every single one was perfect
Not all Lowes are the same. I've bought, and installed myself, over 1,000 sq ft of locking vinyl flooring over the last 5-ish years from Lowes. I've bought both the Cali-Bamboo and CoreTec brands. I ended up switching stores, though, because the one closest to my house seemed to end up damaging boxes. I don't know if it was the store's fault or the shipping folks, but after switching stores I haven't had any problems. I always refuse any broken or damaged boxes. You don't need to take those.
i just did my upstairs --55 boxes of smart core --i did not have one single knick or bad plank at all ---sounds like a handling issue with loews when you purchased
Maybe, but he said none of the chips from the chipped planks were found in the boxes which points to the manufacturer rather than handling
I had LVP installed in all the “wet” areas in my home (kitchen and all bathrooms) but I bought my flooring from an actual flooring business. Because I’m a repeat customer (bought all my hardwood for the rest of the house through them) they gave me an excellent price of the LVP. Very high quality and looks beautiful. My only real complaint is I had them install the LVP over the existing tile that the builder had put in. They did lay some sort of underlayment down first to help smooth out the grout lines but because the LVP is floating it sounds hallow underneath in some places. I had them lay it over the tile because they wanted a shit load of money to remove the tile which i just couldn’t justify that kind of expense.
In the future, pull up the tile. Installing any flooring over existing flooring is just asking for issues. One everything but carpet really needs to be installed on a nearly perfectly flat surface; two any imperfections or mistakes in the previous tile install will transfer up to the new floor (and there usually are serious problems with 90% of tile jobs, good tile contractors are like one in a hundred); three damage to the subfloor itself cannot be seen and will transfer up to the new floor installation. The bare minimum industry standard for most floor substrates is ASTM F-710, no more than 3/16ths inch divergence in height over any 10 feet, with no sharp divergences like, grout lines in an existing tile install for example. At the very least the grout lines should have been filled with a cement based leveling compound, or floating a layer of self leveler over the entire tile install. Chances are the click lock joint on some of your planks are going to fail over a grout line within a few months/years, among various other potential issues, you're going to need to redo your floors again properly this time, it's going to be a lot more expensive than just doing it properly the first time around.
"The bottom line...installed floors that do not conform to ASTM Standard F 710 are not a manufacturing defect, they are the direct result of poor workmanship or failure to follow the flooring manufacturer’s printed installation instructions." - FloorConsult, Floor Covering Services & Consultants.
And by the way we are a "real" flooring business with licensed contractors who follow the standards or won't do the job. I would have told you all of that up front, and that my installers will only install per the manufacturers instructions so you get (in the case of the brand in the video poster used) the lifetime residential warranty provided by the manufacturer. Though you probably would have ignored that advise and hired some guy to do it wrong anyway.
Floor and decor will put Lowe's flooring out of business. Excellent business model. Great products.
Wow. All those chips make you wonder if the floor will actually be indestructible.
I have bought products from suppliers over the years that I found to be crap and if they let it be returned without questions no big woop it happens. In my basement I just installed 660 sq ft life proof from Home Depot and the product was without damaged pieces and installed just fine also am just finishing up 350 sq ft Smatrcore pro Clairmount Oak from Lowes and it was also without damaged pieces installed just fine and looks great. Vinyl plank flooring does have edges that are susceptible to damage if mishandled during shipping.