United Airlines - Why They're Hated

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  • Опубликовано: 30 окт 2024

Комментарии • 5 тыс.

  • @generalpika3739
    @generalpika3739 4 года назад +2585

    One of their employees stole my DS when I was a kid, still mad even tho it’s been like 7 years

    • @Lucrativecris
      @Lucrativecris 4 года назад +69

      Oof

    • @tristantheoofer2
      @tristantheoofer2 4 года назад +294

      they fucking stole something u owned. whoever did that should be arrested

    • @omairrazaakram
      @omairrazaakram 4 года назад +88

      United should go to a life sentence of torture

    • @MrHistory269
      @MrHistory269 4 года назад +30

      *wow just wow*

    • @LH-wd7mc
      @LH-wd7mc 4 года назад +48

      How the fuck did you let them do that lol?

  • @nadjakari1752
    @nadjakari1752 4 года назад +690

    I worked for a flight company in Brazil and on our customer service class ( for flight attendants) we studied United as a “what not to do” case.

    • @motta_math_
      @motta_math_ 4 года назад +4

      Azul?

    • @karenkiernan4642
      @karenkiernan4642 4 года назад +1

      What did you not supposed to do

    • @philmontejano5971
      @philmontejano5971 4 года назад +7

      What not to do .
      Don't offer great service

    • @Bhethar
      @Bhethar 4 года назад +18

      They teach it in PR classes as well and it's even quoted in several books on communication.

    • @spritemon98
      @spritemon98 4 года назад +1

      Very good

  • @odin3066
    @odin3066 4 года назад +4801

    *United Airlines, we put the hospital in hospitality.*

    • @someguy6966
      @someguy6966 4 года назад +29

      Odin 👁️👄👁

    • @gordonramsay7854
      @gordonramsay7854 4 года назад +117

      If United Airlines was a Mortal Kombat character, they'd perform *Hospitalities* instead of *Fatalities*

    • @Merlodica
      @Merlodica 4 года назад +26

      You sir win it all

    • @lockheart619
      @lockheart619 4 года назад +18

      BAHAHHAHA!

    • @uliparedes
      @uliparedes 4 года назад +6

      LOL 😂

  • @The_Horizon
    @The_Horizon 3 года назад +718

    *flashback to when that guy was dragged off*

    • @michaelc3650
      @michaelc3650 3 года назад +4

      Damn I keep seeing your comments in all my recommended video too

    • @yourgenericdustyplane2163
      @yourgenericdustyplane2163 3 года назад +4

      united smashed my guitars song intensifies

    • @Xadreco
      @Xadreco 3 года назад

      @EdBaileyBenLeeBluerulesgreensucks NYLUSER "Although Republic Airways operated the scheduled passenger flight on behalf of United Express (a United Airlines regional branch), all customer interactions related to this incident were handled by United employees and not those of Republic Airways or United Express" (Quoted from the United Express Flight 3411 incident wiki page)

    • @l.tc.5032
      @l.tc.5032 3 года назад +2

      Considering what happened why did no one offer to take his place?

    • @OG_Wilikers
      @OG_Wilikers 3 года назад +3

      He was actually not a doctor and didn’t have a client, and he was being a brat

  • @IONATVS
    @IONATVS 4 года назад +3334

    I’m just waiting for “Electronic Arts: Why they’re hated” that’ll be a *juicy* one

    • @Kitkatze
      @Kitkatze 4 года назад +163

      everyone hates bethesda now get with the program

    • @dwoodward931
      @dwoodward931 4 года назад +202

      The problem is companies like Blizzard/EA/Bethesda have done so much ridiculous shit and keep piling on that he keeps having to redo that video to add content. I guarantee he has edited videos on a hard drive somewhere that he just keeps having to add all this bullshit to.

    • @PlayStation_5247
      @PlayStation_5247 4 года назад +44

      Ubisoft: Hold my Raym--- I mean Rabbids plushie

    • @cancelanime1507
      @cancelanime1507 4 года назад +6

      IONATVS Yes

    • @IONATVS
      @IONATVS 4 года назад +72

      Activision-Blizzard and Bethesda are equally or more hated right now, but EA has a long and storied HISTORY of screwing over their employees, consumers and the industry as a whole, where actiblizzard and bethesda’s holes filled with shit are equally broad, and a bit fresher and smellier right now, they aren’t as deep or caked in as many layers.

  • @sloppytony
    @sloppytony 4 года назад +651

    On a United airlines flight from Hawaii we were delayed an hour cause someone's phone fell through a HOLE in the cabin floor. Holes in any part of airplane is an unsettling thought.

    • @irish14sean
      @irish14sean 4 года назад +60

      Final Destination time

    • @pierreproudhon9008
      @pierreproudhon9008 4 года назад +2

      Chingada flight

    • @TheeM15
      @TheeM15 4 года назад +16

      Hold up hold up where was that flight going to , my flight was also delayed for the same reason

    • @averyeml
      @averyeml 4 года назад +20

      When I was on a United flight around Christmas, they said "if you drop your phone, don't try to reach down to pick it up." I assumed it was because the seats were so cramped you literally could easily get yourself stuck, but maybe it's so we didn't see the holes.... jk

    • @michaelarlen7805
      @michaelarlen7805 4 года назад +5

      Airplanes are full of holes. They just pressurize faster than the air can leak out.

  • @AugustGreen_
    @AugustGreen_ 4 года назад +1967

    My teacher had a flight to Kansas for a wedding and when she came back she told the class a story about how the flight attendant said
    "Hello ladies and gentlemen, welcome aboard Delta Airlines, where we beat our competition, not our passengers."

  • @larailfan1714
    @larailfan1714 3 года назад +187

    You forgot something important: One time a couple on their honeymoon spotted jet fuel leaking out. The flight was canceled and everyone ECXEPT THEM got free hotel stays!

  • @Mattzombie6
    @Mattzombie6 4 года назад +554

    my friend's father worked for United for 19 years before they told him that he'll be laid off or he could move half way across the country to keep his job. he ended up moving and got laid off a month later. I'll never fly united.

    • @whatsthebigfndeal
      @whatsthebigfndeal 4 года назад +42

      Damn, that's cold

    • @enugomontoya6050
      @enugomontoya6050 4 года назад +17

      Is this now or back in the day? After 9/11 i had 4 years and was working in Oakland for United. I was offered layoff or to go to Indianapolis. I went to Indy, 9 months later I was laid off again. At that time people with less than 5 years all lost their jobs. Currently no layoffs since 2008 recession. I am currently waiting with 21 years to get laid off..

    • @Mattzombie6
      @Mattzombie6 4 года назад +6

      @@enugomontoya6050 I believe it was around 2005 to 2006 time perioud

    • @LauraBow
      @LauraBow 4 года назад +14

      They prob didnt think he'd actually move

    • @cherieglam
      @cherieglam 4 года назад +3

      That's awful

  • @AaronDanarajF
    @AaronDanarajF 4 года назад +2316

    Why they're hated?
    Me: So kicking somebody off the plane wasn't the only thing they did?

    • @evek3689
      @evek3689 4 года назад +193

      They also break your stuff and kill puppies.

    • @pittland44
      @pittland44 4 года назад +73

      That's literally (hyperbole intended) the tip of the iceberg.

    • @johnherrera509
      @johnherrera509 4 года назад +48

      They’ll break your favorite guitar

    • @1985toyotacamry
      @1985toyotacamry 4 года назад +7

      @@johnherrera509 no expensive guitar they will break

    • @cancelanime1507
      @cancelanime1507 4 года назад +34

      Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from the regional carrier (in this case Republic airlines) not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!

  • @Ksubsbefore-qu3iv
    @Ksubsbefore-qu3iv 4 года назад +2006

    united airlines: *if we need the seating, you’ll get a beating*

  • @scolisandwich3290
    @scolisandwich3290 3 года назад +82

    Late story:
    So I have sever Scoliosis, meaning I have to travel from my home in Illinois all the way to California. We decided to take United instead of Delta. Well, I used to have to bring medical equipment, so we called ahead to warn them. They were all good with it, so we drove to the airport without another thought.
    When we get to the check-in counter?
    “Sorry, our planes are too small for this.”
    It took over forty minutes to finally get them to take it. We almost missed our flight and they damaged the equipment. :,)
    Best part? They were taking one of their biggest planes they had at that airport. (Big enough for the equipment!!)

  • @staycgirlsitsgoingdown2
    @staycgirlsitsgoingdown2 4 года назад +565

    I love how when United broke the guys guitar he straight up wrote an acoustic diss track

    • @marlonmcgann5529
      @marlonmcgann5529 3 года назад +4

      Guitars don't break. when they are transported in a proper guitar case.

    • @Soremity
      @Soremity 3 года назад +36

      @@marlonmcgann5529 would probs help if they didn't throw them aswell lol

    • @milantarika7219
      @milantarika7219 2 года назад

      He is such an icon loll

    • @share_accidental
      @share_accidental 7 дней назад

      may as well make the best out of a bad situation 😂

  • @freddytang2128
    @freddytang2128 4 года назад +985

    as a business student, it boggles my mind to think that a company turned the employee bonus program into a random raffle...........

    • @ichwill7536
      @ichwill7536 3 года назад +41

      "Incentives? Fuck that!"

    • @rocxsolid
      @rocxsolid 3 года назад +6

      😂im telling ya

    • @BungieStudios
      @BungieStudios 3 года назад +25

      United is run by a former steward/attendant getting revenge for all those years of customer service nightmares and employer mistreatment. /s

    • @kelvink9999
      @kelvink9999 3 года назад +24

      lmao as a non-business person, it boggles my mind how these big corporate company does stupid things and get away with it

    • @GeorgeMonet
      @GeorgeMonet 3 года назад +2

      It's pretty illegal.

  • @stillmoretogo
    @stillmoretogo 4 года назад +1103

    Governments should stop bailing these failed airlines out every time they get in a trouble. Once the funding stops, they will then start to value their customers.

    • @jamesinciardi5099
      @jamesinciardi5099 4 года назад +27

      YES!! Thank you!!

    • @comradecatfan2010
      @comradecatfan2010 4 года назад +13

      Exactly!

    • @sueclark5763
      @sueclark5763 4 года назад +56

      Don't think anyone would miss United if they went under. Sadly, they used to be one of the best airlines around, course that's way back in the late 60's, times have changed.

    • @Dominknows
      @Dominknows 3 года назад +9

      Best comment ever

    • @danmoriarty6980
      @danmoriarty6980 3 года назад +9

      Well, they do to stop monopolies, like if Untied went under People might go to mostly another company, that company will now have the money to acquire more until its like 1 airline (and right now there are 4 companies explained in the video)

  • @tjr-007tt
    @tjr-007tt 4 года назад +192

    I was so upset when they merged with Continental. I really liked Continental, as expected it was all downhill from there.

    • @calisouthqueen
      @calisouthqueen 3 года назад +16

      I LOVED Continental! I was livid when they did that merger!

    • @NovejSpeed3
      @NovejSpeed3 3 года назад +10

      Same. Worst merger of them all. Continental was fantastic.......but man they always had tech delays when I flew them.

    • @petergibbons3404
      @petergibbons3404 3 года назад +10

      Continental airlines where wonderful. Just like one big family. It's horrible to think what they had has been destroyed by United

    • @mapper7310
      @mapper7310 3 года назад +4

      @@petergibbons3404 I loved both United and Continentals individual logos, especially United with their grey planes, but that merger just ruined both the continental logo and made United's branding look so much worse

    • @jeffreypenkowski1880
      @jeffreypenkowski1880 3 года назад +9

      Continental was a much better airline and company than United. They had hubs in Newark, Cleveland and Houston.
      Once the United takeover of Continental was announced, quite a few Continental One-Pass members started shopping for a new primary airline as it was widely accepted that Customer Service would suffer. No one expected the outcome to be as bad as it got.

  • @goldendogger8426
    @goldendogger8426 4 года назад +1485

    Next episode: American Airlines: How are they still in Business

    • @EMFAudio
      @EMFAudio 4 года назад +96

      They aren't United is how.

    • @k1productions87
      @k1productions87 4 года назад +61

      American has generally been pretty good to me

    • @universal_sushi
      @universal_sushi 4 года назад +14

      @@EMFAudio they're owned by united so there gonna be gone soon

    • @EMFAudio
      @EMFAudio 4 года назад +50

      @@universal_sushi American has no other owner, United is a direct competitor.

    • @liftedcandy9146
      @liftedcandy9146 4 года назад +3

      I was thinking that too hahaha

  • @yankpino
    @yankpino 4 года назад +616

    I lost sleep over the puppy. I subsequently researched everything I could find about this online. United made some statement saying they would no longer accept flat-nosed breeds on the flights. How horrible. Kokito did not die because he was a French bulldog. He died because a flight attendant stuffed him in an overhead bin.

    • @the.abhiram.r
      @the.abhiram.r 3 года назад +31

      how was he allowed on the flight? brachycephallic dogs are not allowed on most airlines because they can't breathe the pressurized air

    • @samanthamartin9254
      @samanthamartin9254 3 года назад +16

      Annie I feel bad about the puppy too. No animals deserve to be killed🥺if you want to take your animal with you. Fly on a different airline or drive to your destination

    • @samanthamartin9254
      @samanthamartin9254 3 года назад +1

      @@the.abhiram.r who? The flight attendant or the puppy?

    • @the.abhiram.r
      @the.abhiram.r 3 года назад +3

      @@samanthamartin9254 the puppy. i have a havenese and she looks like a shit tzu so we have to provide documentation that she isn't brachycephallic whenever she flys

    • @Floridamangaming729
      @Floridamangaming729 3 года назад +12

      @@samanthamartin9254 i mean just dont have a dog if your gonna travel all the time.

  • @untilnow581
    @untilnow581 4 года назад +1185

    United Airlines: Your flight is overbooked
    *LETS GET READY TO RUMBLLLLLLLLLLLLLLLLLE*

    • @SimplyBall
      @SimplyBall 4 года назад +7

      The Smart & The Dumb lmao same with pets. They just hate everyone on board

    • @thecrippledrummer
      @thecrippledrummer 4 года назад +7

      All airlines overbook

    • @cancelanime1507
      @cancelanime1507 4 года назад +3

      The Smart & The Dumb Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!

    • @cancelanime1507
      @cancelanime1507 4 года назад +2

      Rutted Panda They don’t own them, republic also flies for other airlines not just united

    • @cancelanime1507
      @cancelanime1507 4 года назад +2

      Stinger Grail You underestimate the power of my facts

  • @balongaboy
    @balongaboy 3 года назад +116

    United is the only airline where the the employees are actively hostile towards customers at all times.

    • @Meyerc-yv2bi
      @Meyerc-yv2bi Год назад

      Never experienced that, but sure have on Delta and American.

    • @Meyerc-yv2bi
      @Meyerc-yv2bi Год назад +2

      Such rot! Love UNITED! Always treat me and my family great. Can't say that about delta.

  • @noahbrown5293
    @noahbrown5293 4 года назад +245

    I’ve had a 5 hour delay for a 2 hour flight

    • @salaciouscrumb8705
      @salaciouscrumb8705 4 года назад +3

      Good Lord!

    • @shardtheduraludon
      @shardtheduraludon 4 года назад

      You minus as well’ve drived

    • @harrisonofcolorado8886
      @harrisonofcolorado8886 4 года назад +1

      On a flight back we were delayed for a hour or more just because of a trash can. That was 11 months ago.

    • @chd10
      @chd10 4 года назад +1

      @@harrisonofcolorado8886 Not that I want to defend UA's poor performance, but, in all fairness, air travel is subject to delays from weather and air traffic control. This is beyond the airline's control.

    • @Randomgirl866
      @Randomgirl866 3 года назад

      @@PedroPony833 I’ve flown multiple airlines including Ryanair and EasyJet and something like that has never happened to me. I’ve once been delayed for about 1 hour or 2 on an UIA flight. That was the absolute worst I’ve ever experienced. Cannot recommend them at all. The staff didn’t even speak English and the customer service wasn’t even able to tell me what currency I could use on the flight to purchase meals. I can definitely recommend Ryanair , they’re always on time and super friendly. Delta is amazing as well.

  • @PlaneSpottingBerlin
    @PlaneSpottingBerlin 4 года назад +1970

    United: Is there a doctor onboard?
    Ye... Ähm nope.
    You just dragged him off.

    • @ivan7453
      @ivan7453 4 года назад +50

      Not only did they drag him off......the beat him to a bloody pulp.

    • @prorobo
      @prorobo 4 года назад +5

      PlaneSpottingBerlin ✈ Aviation Videos too bad that wasn't a United flight.

    • @divyeshpatel147
      @divyeshpatel147 4 года назад +8

      Also he is in hospital for his own treatment

    • @prorobo
      @prorobo 4 года назад +4

      Ultraft no it wasn't. It was a Republic Airways plane and crew. And the airport authority police were the ones that dragged the entitled loser off. Not a single United employee was involved.

    • @divyeshpatel147
      @divyeshpatel147 4 года назад +5

      robo931 check police audio tape where United staff confirm for overbook ,and they ask airport authority and police to ask remove the passenger

  • @ArmitageArchives
    @ArmitageArchives 4 года назад +253

    united lost my bag that had my nieces ( who had just turned one) birthday present in it, was as polite as i could be for the first 4 hours and after i lost my temper i was told that they could not assist anyone who they felt was threatening them, never did find that damn bag, been about 4 years.

    • @mintbrisk5961
      @mintbrisk5961 4 года назад +35

      That’s awful. Choose a different airline, let United go bankrupt

    • @Leo-Lion
      @Leo-Lion 3 года назад +14

      It probably made its way to the unclaimed bagges resell store

    • @Floridamangaming729
      @Floridamangaming729 3 года назад +7

      Yea idc what people say the employees are just as bad as the people who run it. Its always a employee who fucks something up or acts like a asshole. They love there job but they must also love ruining peoples day.

  • @StaciaMeconiates
    @StaciaMeconiates 4 года назад +103

    Not only have they broken guitars, but there's a video of a flight attendant attempting to wrestle a multi-million dollar Stradivarius violin from it's assigned keeper (most Strads are loaned to the players)

    • @GeorgeMonet
      @GeorgeMonet 3 года назад +2

      Why would the value of the instrument change the way its treated by flight attendants? Would they even know what that is? And why does a violin cost millions of dollars? There is no way that much work and time goes into it.

    • @StaciaMeconiates
      @StaciaMeconiates 3 года назад +37

      @@GeorgeMonet because it's 300 years old

    • @Reuvenification
      @Reuvenification 3 года назад +20

      @@GeorgeMonet when someone is extremely uneducated, simple about something he or she should keep their fingers in their pockets instead of writing these types of comments. Inquire about it.

    • @jaredtroth8078
      @jaredtroth8078 3 года назад +14

      It's expensive because of its historical significance.

    • @dleet86
      @dleet86 3 года назад +9

      @@jaredtroth8078 And Stradivarius is not making many replacements.

  • @carlo6912
    @carlo6912 4 года назад +261

    It's amazing how we are led to believe in the free market when clearly this is not the case for the airline industry.

    • @eadecamp
      @eadecamp 4 года назад +37

      I believe the airline industry has been lobbying hard against the expansion of Amtrak or regional high-speed trains like they have in Europe and Asia. Airlines know damn well that with competition they can just hang it up. I know I would prefer to take the train.

  • @emexdizzy
    @emexdizzy 4 года назад +1898

    The flight attendant murdered a puppy. That's certainly hate-worthy.

    • @whogavehimafork
      @whogavehimafork 4 года назад +188

      I am unbelievably dumbfounded by that, it genuinely made me extremely sad and I can't imagine what the passengers, let alone the OWNERS felt when they got the dog out.

    • @Prodigious1One
      @Prodigious1One 4 года назад +56

      Yeah, that's pretty bad. I didn't know that they had caused pets to die.

    • @emexdizzy
      @emexdizzy 4 года назад +121

      I mean, if I'm being empathetic, the flight attendant probably also felt horrible they caused the death of a puppy by being so anal, but I don't pity them because putting a puppy in the overhead bin is idiotic and senseless and caused the asphyxiation of the puppy and the traumatization of the family. I hope they felt bad, they should feel bad.

    • @srsone
      @srsone 4 года назад +1

      Why be stained by hate if you can forgive. 👍

    • @emexdizzy
      @emexdizzy 4 года назад +135

      Why forgive when you can hold wrong-doers accountable?

  • @someguy1865
    @someguy1865 4 года назад +3004

    Wanna how this got likes?
    Find out below in the thread!

    • @michaelmoorrees3585
      @michaelmoorrees3585 4 года назад +88

      ... when breaking customer property, or killing their pets, isn't enough.

    • @srsone
      @srsone 4 года назад +29

      Or, United Airlines: “If we can’t beat our competition, *we’ll beat our customers.* ”
      😂

    • @grass69420
      @grass69420 4 года назад +4

      This joke is so old, got unfunny years ago

    • @someguy1865
      @someguy1865 4 года назад +14

      @@grass69420 yea I know I just sorta posted this cuz that's the first thing I thought of when watching this vid lol

    • @mulsanne1
      @mulsanne1 4 года назад +12

      @@eqinoz4621 technically every comment has been stolen in a way

  • @tomnguyen2246
    @tomnguyen2246 4 года назад +87

    I have dealt with two incidences of rudeness, abrasiveness, disrespectfulness, angers, temper tantrums, unprofessionalism, etc. by United Airline's staffs at the airports as well as with the attendants on and off of the flights. I do not recommend this company.

    • @jslasher1
      @jslasher1 2 года назад +4

      Back in the 1970s, when I was employed by TW, I often received complimentary travel benefits from UA. They offered excellent service at the time. Not so, today. They've treated their staff with such contempt it's hardly any wonder why their inflight and ground staff are so rude and disinterested in providing professional service.

    • @fiftyfuckingfeet
      @fiftyfuckingfeet 2 года назад +4

      Same basically. That's all I can really say about United. That's why I haven't flown with them since 2008. I know bad things can happen with other airlines too but I've never been treated as poorly since I started avoiding them. Sometimes this means I pay a little bit more but it's worth it.

  • @K37-h1z
    @K37-h1z 4 года назад +505

    "UNITED AIRLINES": HEY AT LEAST WE ARENT SPIRIT

    • @JulienGaleazzi
      @JulienGaleazzi 4 года назад +62

      Spirit doesn't beat passengers

    • @Prodigious1One
      @Prodigious1One 4 года назад +35

      Whoa! I can't imagine Spirit having any of these problems! They're too chill and focused on their game plan.

    • @tuckerstokes4482
      @tuckerstokes4482 4 года назад +34

      Spirit is near as bad and when you book spirit you know your booking for a cheap fare not high quality. United is supposed to be a higher tier airline.

    • @reesericdotci
      @reesericdotci 4 года назад

      I got kicked off a spirit flight with no refund

    • @Prodigious1One
      @Prodigious1One 4 года назад

      @@reesericdotci no way! What was the reason?

  • @txaggievet
    @txaggievet 4 года назад +222

    As a person that lives in Houston, Continental was our hometown airline, and it was beloved by all who live here. After the so called "merger" with United it became clear that quality and service fell quickly and it has become hated by Houston, including those former Continental employees who all say the culture became toxic.

    • @SwampSquatch70
      @SwampSquatch70 4 года назад

      Keith French I flew into IAH today and caught a connecting flight. It was empty.

    • @troydavis5210
      @troydavis5210 4 года назад +15

      My father worked you Continental. Best airline ever - their service was unmatched. United turned it all to shit.

    • @troydavis5210
      @troydavis5210 4 года назад +7

      Sonny Leger
      That’s because of the virus. No one is flying any airline.

    • @SwampSquatch70
      @SwampSquatch70 4 года назад +1

      Troy Davis no shit. Damn I would have never figured that out without you.

    • @Prodigious1One
      @Prodigious1One 4 года назад +1

      Nuts...their CEO has some work to do.

  • @PasserEminibey
    @PasserEminibey 4 года назад +158

    one time on a flight my brothers nose started bleeding, I reached up to press the flight attendant call button, one of them yelled at me to sit down. i was eleven and my brother was eight. i ended up having to use my jacket as a tissue for him. and the attendant talked shit abt us to our mom. great flight!

    • @the.abhiram.r
      @the.abhiram.r 3 года назад +11

      one time i pressed the call button and the flight attendant walked to my seat, pressed it again to turn it off and walked back to the galley

    • @JohnS-il1dr
      @JohnS-il1dr 3 года назад +11

      @@the.abhiram.r I would have pressed it again to make my point

  •  3 года назад +60

    Shortly after the doctor incident, I met a few members of a United cabin crew at a bar in Brussels. They were straight up defending the actions of United, arguing that he should've done what he's told to do and left even though he purchased the right to be on that plane. They said you should always comply with the instructions you're given since it's a tight security situation, which I can't argue, but when you're minding your own business and chosen at random to give up your seat for someone else's mistake...!?

    • @avanvalenziano
      @avanvalenziano 2 года назад +1

      Well it wasn’t really anyone’s mistake. Where Dr Dao really messed up is he initially got off the plane and then got back on, which is a security breach. That’s why Chicago aviation security came and they knocked him out and dragged him off.

    • @angkhoa1216
      @angkhoa1216 2 года назад +7

      @@avanvalenziano alr, proof please

    • @Uzyvan6
      @Uzyvan6 Год назад +4

      @@avanvalenziano he did not at all please proof if not own up.

    • @aohige
      @aohige Год назад

      @@angkhoa1216 it was a narrative pushed by right wing racists on your usual suspect networks. So... ya know.

    • @vivitrumanto
      @vivitrumanto Год назад +2

      ​@avanvalenziano4573 he didn't leave the airplane. He got chosen randomly and was forced to give up his seat for united crews. If he did, why would he win the case in the court? Basically, they violated his right and thought otherwise.

  • @CocoHutzpah
    @CocoHutzpah 4 года назад +121

    My college roommate gave me another good reason to avoid United. He took United to get from Chicago to Queens for Thanksgiving break. Naturally, he wanted to go to Laguardia, that's what his ticket was for. He did go to Laguardia, but his luggage went to Newark.

    • @Prodigious1One
      @Prodigious1One 4 года назад +13

      Wow! Take carry on bags instead next time. I only take carry on bags.

    • @thestrangeman069
      @thestrangeman069 4 года назад +2

      That’s because Newark is United’s hub. Not la guardia. He should’ve flown southwest is he wanted to fly into Laguardia so badly

    • @SVSky
      @SVSky 4 года назад +2

      @@thestrangeman069 Mishandling baggage is the airline's fault ALWAYS. Full stop. No excuse.

  • @aldenys9771
    @aldenys9771 4 года назад +257

    After 30 years using a wheelchair, United was the first airline to break one during a trip from NJ to FL. Getting the chair replaced ws a nightmare of about 2 months. Never got an apology oran explanation of how it happened.

    • @astaraoneill9166
      @astaraoneill9166 4 года назад +3

      aldenys , did they reimburse you?!

    • @s.z.x.01
      @s.z.x.01 4 года назад +8

      Sky Honkler at least he’s being nice

    • @s.z.x.01
      @s.z.x.01 4 года назад +1

      Well they also broke guitar

    • @s.z.x.01
      @s.z.x.01 4 года назад +5

      Sky Honkler man you must’ve been going through a lot

    • @jakekaywell5972
      @jakekaywell5972 4 года назад +8

      @Sky Honkler "Airline pilots in America have no credibility". Well, isn't that an awfully broad brush to paint with? We're on this video because UNITED has a history of doing less-than-savory things, not all airlines. Furthermore, even if that pilot (Mergg) was an United employee, how do you know he's one of the bad ones?

  • @Maxyy40
    @Maxyy40 4 года назад +97

    I was traveling with my Grandfather who died on the trip and when I wanted to make a change they didn’t allow me and never refunded me for the flight. I had to fly on Delta, who luckily gave a bereavement fare.

    • @liamtahaney713
      @liamtahaney713 4 года назад +26

      Delta is the anti United. I was flying to Atlanta from newark, and asked if they could stick me on an earlier flight because my layover was too short. They went out of their way to help, and we didn't miss the flight. This was with the cheapest of basic economy tickets which usually makes airlines less helpful.
      That's a highly unfortunate story. Sorry to hear about that. It's baffling to think it's unsurprising...

    • @soilder_of_allah
      @soilder_of_allah 4 года назад +7

      God I love delta

    • @dextmo6890
      @dextmo6890 4 года назад +10

      I had an experience where a United employee expected me to buy a ticket for a connecting flight under Delta due to multiple delays on United's end, so I arrived in Minneapolis without a flight out to my home thanks to United. Luckily, Delta was the MVP and managed to get me a flight home despite united's garbage.
      It's weird how Delta really is the airline angel to United's awful service

    • @hoobidibahbidibah8119
      @hoobidibahbidibah8119 4 года назад +13

      Delta is really quite amazing. My late grandmother one time suffered a medical emergency on one of their flights during a trip. Not only did they pull an emergency landing so she could be transferred to a hospital, they also helped her book another flight back home once she recovered and even called a month after the incident to check up and ask how she was doing.
      That alone has cemented my decision to prefer flying Delta whenever I am able.

    • @DorianTMChannel
      @DorianTMChannel 4 года назад +5

      Delta is the best airline followed by Southwest.

  • @bsperoz
    @bsperoz 3 года назад +12

    10:50 When my (step)sister was a child, shee had to travel alone from her dad's and mom's (my stepmom). That meant she needed a guide on the flights.
    United once didn't give her a guide, and she missed a connecting flight while waiting for the guide because they had her tickets so she ended up flying in hours late. That was the last time my family used United.
    EDIT: Did I mention she had school the next day, and thus was miserable all day from being so tired?

  • @junrosamura645
    @junrosamura645 4 года назад +456

    United: "Come fly with us"
    Man: Gets flung off the plane
    United: "We never said ON our planes"

    • @aviay
      @aviay 4 года назад +4

      It wasn’t a United flight.

    • @cancelanime1507
      @cancelanime1507 4 года назад +1

      Sky Honkler Except republic airlines also flies for Delta...

    • @thestrangeman069
      @thestrangeman069 4 года назад +6

      Jase Nantes
      Lets make it a little more clear for idiots like you.
      Lets say you own a small company. And you let another bigger company handle most of your business to help out with profit. Lets also say your small company fucks up with something because of that bigger company handling most of your business. Who gets the blame? You or the bigger company representing you? I’ll let you figure it out

    • @BrokensoulRider
      @BrokensoulRider 4 года назад

      @@thestrangeman069 .... It was a joke. Talk about some r/whoosh here.

    • @thestrangeman069
      @thestrangeman069 4 года назад +2

      Failure Bee
      Not really, I get the joke (who doesn’t at this point) but the “joke” is so old and played out. It’s not funny. But sure kid

  • @charlesheller4667
    @charlesheller4667 4 года назад +455

    Nobody likes being treated rudely - that's why United has such a bad reputation..

    • @comradecatfan2010
      @comradecatfan2010 4 года назад +7

      I rather ride a bike instead of going on a plane. It's cheaper and doesn't make you wait for 5 hours with countless delays.

    • @kryboard1723
      @kryboard1723 4 года назад +19

      @@comradecatfan2010 Oh, so you're gonna get a bike across the atlantic ocean? O

    • @itstotallynotsai6577
      @itstotallynotsai6577 3 года назад +7

      @@kryboard1723 yeah. what, you cant bike across the Atlantic?

    • @kryboard1723
      @kryboard1723 3 года назад

      @@itstotallynotsai6577 yesn't

    • @samanthamartin9254
      @samanthamartin9254 3 года назад +1

      Charles Heller I hate being treated rudely

  • @shreedove69
    @shreedove69 4 года назад +101

    I have never had a positive experience when flying United. They have lost and damaged my luggage; They have overbooked or cancelled several flights; They have keep me on planes stuck on runways for several hours. I will no longer fly United if I have any choice at all. I have passed on non-stop United flights and taken complicated multiple transfer flights with other airlines just to avoid dealing with United. So yes, I am one of those people who truly hates United.

    • @malcolmmortgage
      @malcolmmortgage 3 года назад +4

      Me too! Every word of this! I swore off United years ago and have never looked back. I will NEVER fly them again, even if it means not taking the trip at all. If they are the only option, I'm not going!!!

  • @Deknis
    @Deknis 3 года назад +27

    Despite all the things talked about in this video, I’d still take a United flight over spirit flight any day.

    • @letsgosteelerssssssss
      @letsgosteelerssssssss 3 года назад

      Same because they are the airline that dosent cancel flights that much

    • @jonw3738
      @jonw3738 3 года назад +7

      Spirit or United - wow, what a horrid choice.

    • @brettreil6704
      @brettreil6704 3 года назад +1

      Honestly bro they're both on the same level of terrible Southwest flights are usually around the same price

  • @jayson7136
    @jayson7136 4 года назад +430

    Who else knew the doctor getting dragged off the plane was gonna be on this as soon as we clicked on this video

    • @LouisSubearth
      @LouisSubearth 4 года назад +26

      You can't talk about United without mentioning the doctor dragged out against his will.

    • @TheMasterhomaster
      @TheMasterhomaster 4 года назад +4

      Well DUH.

    • @campkira
      @campkira 4 года назад +1

      or you can just take the bus...

    • @athena5172
      @athena5172 4 года назад +8

      campkira yes I’ll take a bus to Canada or maybe even Japan, yes sounds fantastic

    • @Pilotony83
      @Pilotony83 4 года назад

      Too bad it wasn’t United.

  • @shaunsmith9526
    @shaunsmith9526 4 года назад +62

    Business traveler here - if the best flights to a location are United, then I question if I really need to go or whether I can send someone else. 😂

  • @dataexpunged2827
    @dataexpunged2827 4 года назад +508

    Fly the friendly skies*
    _*United is not responsible if you are dragged off a plane, have had your guitar broken or extorted for travel insurance._
    Edit: there’s no reason to argue in the replies this is a joke comment

    • @savagecub
      @savagecub 4 года назад +3

      [DATA EXPUNGED]
      Actually when you call the police to have someone removed from your property how is the methods the police use EVER your fault ? I doubt very much United (and truth be told it was actually Republic) asked the dumbshit cops to rough the guy up.

    • @TimmyTickle
      @TimmyTickle 4 года назад +15

      *Or if your dog dies

    • @savagecub
      @savagecub 4 года назад +4

      Tim Mackie
      If you’re dumb enough to sneak a puppy on in a REGULAR duffel bag (not a pet carrier) because you’re too cheap to pay the onboard pet fee and then say NOTHING when a flight attendant tells you to put “the bag” in the overhead maybe you’re too stupid to have a dog !

    • @jeffyt4872
      @jeffyt4872 4 года назад +13

      savagecub he was in a pet carrier

    • @LickMyMusketBallsYankee
      @LickMyMusketBallsYankee 4 года назад +10

      @@savagecub Your parents left you under the bath just a little too long, huh?

  • @duchenedesignsolutions7036
    @duchenedesignsolutions7036 3 года назад +4

    Your videos can ruin one’s work day by dragging them in and making them binge watch all day. These are so fascinating and I am really enjoying watching them. Nice work that I am sure has taken a lot of work to create.

  • @jacobriley4531
    @jacobriley4531 4 года назад +168

    Funny, I just had to email United this morning about them not giving me compensation for my incident in December 2019.
    I booked a flight from Omaha to LAX on Saturday, December 28, at 4:31PM. I arrived at the airport at 2PM, and waited for my flight, the flight was delayed, to 5, then 5:30, to 5:46, and then cancelled altogether. The United Staff was unwilling to rebook me to another flight leaving that evening, so I was put on a 5AM flight on the 29. I attempted to get meal vouchers or a hotel for my 13 hour delay, but was refused. I spent the night in the terminal, only to find my flight delayed by another 13 hours to 6PM on the 29. I attempted to rebook, but United refused, despite allowing other passengers to get flights to the same destination. I also asked to use another airline, as customers in front and behind me got to rebook to American Airlines, this was also refused. United claimed a flight to LAX was cancelled, and I was unable to book it, only for me to find a person behind me in line was booked to that flight. Again, United refused to honor any compensation for my 28 hour delay. Eventually, I was able to book an American flight, after three hours of arguing with United.
    It should be noted, they allowed all the white people to book new flights, but refused me, a Korean. Not saying it was discrimination, per say, but it was a strange turn of events, especially in light of the 2017 case.

    • @VentiVonOsterreich
      @VentiVonOsterreich 4 года назад +21

      Don't fly united ever again. Instead, fly their rivals. Just like my aunt hated KLM so she had to fly through Turkish Air Lines

    • @pookeehelms5721
      @pookeehelms5721 4 года назад +15

      Now that there’s direct flights to Taiwan on EVA air, we use them. United making my 72 year-old mom wait for 16 hours at LAX with no meal vouchers and constant (unannounced) gate changes was completely unacceptable. My mom was on the phone with me while I was online checking her flight status and telling her what gate to go to. I hope they go out of business. They suck.

    • @daddynguyen921
      @daddynguyen921 4 года назад +3

      Jacob Riley
      Sorry about that!
      Now they need our money to bail out!!??
      Total bullshit!!!

    • @AVTWill
      @AVTWill 4 года назад

      You had me until you decided to put your race into it. I’ve had similar instances and while i am African American. I would never think of a business doing things like that to you because of your race. Things like this happen everyday it is ultimately up to the airline to compensate you for your time. This was unfortunate for you and i apologize that happened but just think of the factors that could have possibly delayed/cancelled your flight.

  • @harrisonofcolorado8886
    @harrisonofcolorado8886 4 года назад +316

    The simple answer: That whole dragged off thing back in 2017.

    • @theempowerer5718
      @theempowerer5718 4 года назад +4

      It wasn't even that big of a deal

    • @cancelanime1507
      @cancelanime1507 4 года назад +9

      Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!

    • @theempowerer5718
      @theempowerer5718 4 года назад +4

      Anakin Skywalker Oh wow didn't know that, still there brand on the plane and everything though so they still get the blame

    • @cancelanime1507
      @cancelanime1507 4 года назад +4

      The Empowerer Yes and that’s why there is this huge misconception it was united! They don’t deserve all this blame and hate for that incident!

    • @stylesrj
      @stylesrj 4 года назад +8

      @@cancelanime1507
      But they do deserve the blame and hatred for the other shit they did that we sort of forgot about until that incident...

  • @TheGhostbuster1989
    @TheGhostbuster1989 4 года назад +247

    "Im sorry sir but the flight is full and we need you to give up your seat." Passenger: "Why do I hear boss music?"

  • @serenitynovalee5194
    @serenitynovalee5194 3 года назад +10

    I love how I get this in my feed after booking a trip with them.

    • @Terika-
      @Terika- 3 года назад +1

      Just relax and try not to have high expectations. Usually if people do so in life , with everything , their experiences turn out much better and more on a positive note. Do not listen to the negative comments, just make it YOUR own experience NOT somebody else's.

    • @amberstone808
      @amberstone808 3 года назад

      Me too 🤦‍♀️

    • @LindaLearn
      @LindaLearn 3 года назад

      Me too

  • @Otaku2803
    @Otaku2803 4 года назад +94

    I've flown with United twice.The staff at LAX was extremely rude. Self-checkin was required, there were enough employees and check-in was about to close but all of them refused to help. The second time I flew from Tokyo to Lima with a layover in Houston. I was very confused about whether I should pick up my suitcase and check it in again. I asked ten employees and everyone told me something different. When I arrived in Lima, my bag was not there and it took one week to get it back.
    Both times, the flights were hopelessly overbooked and I had to run to be assigned a seat so I wouldn't get kicked off the flight.

  • @brandontabibian4188
    @brandontabibian4188 4 года назад +515

    United Airlines: Not enough seating? Time for a beating.

    • @cancelanime1507
      @cancelanime1507 4 года назад +9

      Brandon Tabibian Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!

    • @MBarberfan4life
      @MBarberfan4life 4 года назад +4

      Lol

    • @ryanbrown5395
      @ryanbrown5395 4 года назад +2

      Underrated comment lmfao

    • @amisner2k
      @amisner2k 4 года назад +15

      @Stinger Grail Yeah for real. I've never seen someone go to such great lengths to defend a company before, especially one as notorious as United Airlines.

    • @mattk7865
      @mattk7865 4 года назад +2

      Brandon Tabibian bahahahahahahahaha 😂😂

  • @wilsonle61
    @wilsonle61 4 года назад +87

    I used to fly Continental and was on the last Continental flight to HNL from DFW before the merger with United. I loved Continental. But for months after the merger, I could tell which airline the attendants worked for before the merger. Former Continental employees were friendly and helpful. The old United hands almost seemed to despise their customers. Your mileage may vary, but that was my experience. One thing is for sure, despite the old attendant's speech of "We appreciate you have a choice when traveling", you really don't anymore. And the airlines know it. I despise flying anymore. It is more an endurance race than a travel adventure anymore regardless of carrier. Flying is my last resort.

    • @supercjh
      @supercjh 4 года назад +8

      Yep, we all loved Continental.... very sad 😢

    • @insert_username_here
      @insert_username_here 3 года назад +1

      You either die a hero, or you live long enough to see yourself become the villain.

    • @MForrester
      @MForrester 3 года назад +3

      As a former Continental Airlines employee I agree with this (Proud to be an "Ex-Con"). United needs to read "From Worst to First" again.

    • @rafaelwilks
      @rafaelwilks Год назад

      Try Emirates!

  • @AwesomeHairo
    @AwesomeHairo 3 года назад +5

    Literally today, I missed my second leg of my trip because of a "technical" problem, resulting in an hour and half delay. Now I had to wait 11 hours for another flight. Not flying with them ever again.

  • @thegeekgaming6037
    @thegeekgaming6037 4 года назад +141

    Do a video on why southwest is so successful and have such a low rate of complaints (lowest in the world year after year)

    • @maverick9409
      @maverick9409 4 года назад +3

      Yesss!!! Please?

    • @amberdawn868
      @amberdawn868 4 года назад +3

      Very yes to this please! They definitely gained my support after how simple it was to fly my family with them over other airlines!

    • @RudyCantGame
      @RudyCantGame 4 года назад +1

      Cheap tickets

    • @hotwax9376
      @hotwax9376 4 года назад +3

      @@RudyCantGame And bags fly free, don't forget that.

    • @cripstopheriii3509
      @cripstopheriii3509 4 года назад +4

      ever since I was young I flew with southwest for years across the states and I can’t recall ever having problems caused by anything other than weather

  • @vvav
    @vvav 4 года назад +387

    Instead of "the customer is always right", United prefers the slogan "the customer is worthless trash".

    • @gamesmovienation3516
      @gamesmovienation3516 4 года назад +5

      At a certain time they were awesome at least when i went on a flight with them but i guess things changed into what you just said

    • @Raskolnikov70
      @Raskolnikov70 4 года назад +8

      Not quite up there with Goldman Sachs calling their customers "muppets", but it's close.

    • @Monster33336
      @Monster33336 4 года назад +3

      Literally on the phone with an agent who said it's policy to be a dick 🤣

    • @yuhengwang2185
      @yuhengwang2185 4 года назад +2

      Certainly that's how those flight attendants treat everyone.

    • @screamingbettyXD
      @screamingbettyXD 4 года назад +4

      Well I don't agree with how are at UA but I can also say the "customer is always right" it's not true in the airlines industry. There are rules and regulations they need to follow.

  • @Sir_Gugharde_Wuglis
    @Sir_Gugharde_Wuglis 4 года назад +222

    Demon: ‘hi. I’m the embodiment of evil. I’m filling out a job application for United Airlines. I want beat up people, torture them, rob them, kill puppies, etc.’
    United Airlines: you’re hired.

    • @Sir_Gugharde_Wuglis
      @Sir_Gugharde_Wuglis 4 года назад

      Sky Honkler lol

    • @TheGhostbuster1989
      @TheGhostbuster1989 4 года назад +3

      United Airlines: Im sorry Mr. Satan, but the position is already filled.

    • @thebestcentaur
      @thebestcentaur 4 года назад +3

      @Sky Honkler can't believe you didn't include Facebook, Amazon, and Wells Fargo!

    • @aidanderson53X
      @aidanderson53X 4 года назад

      That sounds like mr cold from flash.

  • @Arkensik
    @Arkensik 3 года назад +7

    Since I enjoyed Continental Airlines, I've had a soft spot for United as well post merger and I've had nice experiences flying with them internationally and domestically so United now I feel like has been getting better than they were a couple years ago

  • @chltmdwp
    @chltmdwp 4 года назад +212

    I flew United Airlines for the first time in my life in 2019 from Korea to the US. I was really scared to fly actually, not knowing what to expect from them. Thankfully, they didn't drag me out of my seat, nor damaged my luggage. Got back on time, however, the experience was a mediocre as I fly Delta Airlines often and they are my favorite airline.

    • @MojaveDan
      @MojaveDan 4 года назад +22

      Next time fly an Asian airline to or from Korea. The worst Asian airline is better than the best US airline.

    • @eadecamp
      @eadecamp 4 года назад +11

      @@MojaveDan Unfortunately active military coming from overseas to the US are required to fly on US carriers. One reason is if they're traveling on duty, by federal law they cannot be bumped off a flight.

    • @erikrubino9134
      @erikrubino9134 4 года назад +7

      I love Alaska airlines i just wish they were a bigger airlines that fly international

    • @andrewbuhman1066
      @andrewbuhman1066 4 года назад +6

      If you flew to Korea on anything other than Korean Airlines, you're doing it wrong.

    • @chltmdwp
      @chltmdwp 4 года назад +3

      @@andrewbuhman1066 KA and DL are on par. They are ckose partners and I have flown with both of them to Korea. I recommend them both.

  • @oldrecipfe
    @oldrecipfe 4 года назад +266

    At my cargo airline we traveled UA frequently for positioning and deadheading. Our slogan for them was, "Fly Untied Airlines ...We're not happy until you're not happy".

    • @capcoder2509
      @capcoder2509 3 года назад

      Are you saying United airlines are good because they are not

    • @MQretrolite
      @MQretrolite 3 года назад +1

      Kappa

    • @ryang5441
      @ryang5441 3 года назад +10

      @@capcoder2509 no, it says that United airlines becomes happy when the customer becomes unhappy

    • @kevinbuja4373
      @kevinbuja4373 3 года назад

      🤣🤣🤣 I laughed for minutes. Thanks.

    • @gabrielort3531
      @gabrielort3531 3 года назад

      When you fly them, isnt that thanks to free passes? Just checking.

  • @DogerBeaner
    @DogerBeaner 4 года назад +148

    The moment when he said that they were harming pets, I started hating them

    • @Conwera
      @Conwera 4 года назад +3

      @No Ye why

    • @arjunarun9147
      @arjunarun9147 4 года назад +2

      @No Ye shut up animal abusing karen

    • @Conwera
      @Conwera 4 года назад +1

      @No Ye but DOGE! is right

    • @sanchitmehta6513
      @sanchitmehta6513 4 года назад +1

      Yes they are very dangerous for you DOGE!

  • @etjulien
    @etjulien 11 месяцев назад +1

    Being a former employee of UAL, I can say this is on point. One reason you missed: the infighting of management at the corporate level. Which translated to a hostile work environment, and a less than friendly environment for the passengers. A very low vibrational airline to work for. However, I hear other airlines have some issues as well.

  • @chilkootsailor492
    @chilkootsailor492 4 года назад +422

    United: Kills a puppy
    Literally everyone: Kirby has found your sin unforgivable

    • @philmontejano5971
      @philmontejano5971 4 года назад +3

      Their owner killed it

    • @indahooddererste
      @indahooddererste 4 года назад +28

      Well many pets die on flights. but on united flights according to statistics your pet will more likely die than on any other airline.

    • @samuraijackoff5354
      @samuraijackoff5354 4 года назад +1

      Phil Montejano
      United lead it to the noose then.

    • @staycgirlsitsgoingdown2
      @staycgirlsitsgoingdown2 4 года назад +5

      Kirby has found a gun

    • @svengonsalves8538
      @svengonsalves8538 4 года назад +3

      Thanos Kirby has dark thoughts

  • @Mrtfarrugia
    @Mrtfarrugia 4 года назад +108

    I don't like the because they gave me the runaround when they left me in Denver. Watching the sunrise over the Rockies was pretty though.

    • @Asianevermore
      @Asianevermore 4 года назад +5

      Mrtfarrugia sunrise over the Rockies??? In Denver???? That’s quite impossible. I’ll let you really think about that you said.

    • @sasshole8121
      @sasshole8121 4 года назад +7

      @@Asianevermore He meant sunset; I'd let it pass.

    • @kettle_of_chris
      @kettle_of_chris 4 года назад

      @@sasshole8121 (L.M.A.O.)

    • @Mrtfarrugia
      @Mrtfarrugia 4 года назад +1

      Sorry I was really stressed out while I was there. I did see a sunset and a sunrise over some rock formation. 😁

  • @Yapmanpac
    @Yapmanpac 4 года назад +116

    Imagine taking an airline that prided itself on customer service and then mauling it to bits
    Continental, we miss you ;-;

    • @texasyojimbo
      @texasyojimbo 4 года назад +13

      Yes, I enjoyed flying Continental as a kid.
      Now I pretty much avoid UAL like the plague.

    • @ecoRfan
      @ecoRfan 4 года назад +5

      Yeah it hurt to lose Continental. And the timing of this video is ironic with the virus pandemic. Pre-merger United always stunk unlike Continental in the late 90’s and 00’s.
      Fun fact: N545UA (coincidentally shown at 5:45 in this video) made its first flight the very day I was born.

    • @ecoRfan
      @ecoRfan 4 года назад

      Sadly with the dog death incident in 2018, I found out that was a former Continental crew. Still the pre-merger United culture was worse than pre-merger Continental.

    • @stachelsamurai
      @stachelsamurai 4 года назад +3

      @@ecoRfan I just made a post about that matter. XD The thing is that the work force is definitely disgruntled and gagged by the United policy. Imagine working in a snake pit after working for one of the most amazing airline there was in the US.

    • @ecoRfan
      @ecoRfan 4 года назад +1

      @Stinger Grail Apparently it was quite a turbulent flight. There was also a language barrier between the attendant and passenger. But that's no excuse for downright KILLING someone's pet like that. As to it being an experienced crew, most of those former Continental crews are good. This attendant didn't seem to understand, and was being forceful about doing the wrong thing.

  • @burningexperience6031
    @burningexperience6031 3 года назад +17

    My experience for the first time on multiple planes with United was thankfully good. Very nice crew. But knowing this stuff happened made me think how lucky some are and unlucky others are. Its a shame though.

  • @steampunk888
    @steampunk888 4 года назад +192

    United flight attendants have been some of the nastiest people I have ever encountered in the course of a paid service. On a first class flight to Hawaii, they seemed to relish telling me I would not be getting a first class meal, because "you have fewer miles than anyone else in First Class." They also woke me up at the end of the flight by saying, "Where do you think you're going?!," because, being asleep, I was not deplaning. Like most true statements, here is one that is not very PC: the older ones are worse.

    • @Prodigious1One
      @Prodigious1One 4 года назад +4

      Yikes! That sucks!

    • @One_of_Many750
      @One_of_Many750 4 года назад +4

      SteamPunk Older Ones Tend To Be Stuck In Their Ways.

    • @One_of_Many750
      @One_of_Many750 4 года назад +3

      Sky Honkler Fair Point.

    • @xiaoka
      @xiaoka 4 года назад +9

      It’s because of the law and the union. Older, more senior flight attendants get the choicest jobs, international flights and first and biz class sections.
      They aren’t selected because of their quality service and attitudes.

    • @xiaoka
      @xiaoka 4 года назад +10

      Seniority rules is not always good for the customer.... which is one reason why foreign carriers are so much better rated than US ones on international routes, especially for biz and 1st class...

  • @Redhood813
    @Redhood813 4 года назад +150

    United Airlines:
    Come for the travel
    Stay because the air Marshall knocked you out

    • @V8_Diva
      @V8_Diva 4 года назад +2

      Wasn't even an Air Marshal. It was a Airport Police Officer that didn't like his job. The guy even blamed United Airlines for not training him.

    • @mirzaahmed6589
      @mirzaahmed6589 4 года назад +2

      It was a Chicago Airport Police department member, not an air marshall.

    • @cancelanime1507
      @cancelanime1507 4 года назад

      Alexis Valdovinos Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!

    • @mikegallant811
      @mikegallant811 4 года назад

      @@mirzaahmed6589 yeah and the only thing that kept the pax from pulling him and his compadres off the poor Dr. and then proceeding to beat the brakes off of the pigs,was the fear of hard Federal time at Leavenworth if they had done so! Some fearsome federal one at the FAA would have called it "interference with a flight or cabin crew"when actually it would have only been interference with LEO's!
      Fucking pigs!

    • @mikegallant811
      @mikegallant811 4 года назад +1

      @Stinger Grail maybe, friend,it is time to take our freedom back from those who stole it. When we allowed the government to act to protect us after 9/11,we never said they could abrogate our rights!But they did so anyway! I'm proud to be an American,but I'm not proud of what our government has gotten away with!🤢🤮

  • @delandamorris9027
    @delandamorris9027 4 года назад +148

    When searching for flights United doesn't even cross my mind.....ever.

    • @k1productions87
      @k1productions87 4 года назад +8

      only reason I ever flew United is because the little town some of my family lifted in only had a small airport with a single terminal, with a single gate, running a single airline, to only two locations... .and that airline was (you guessed it) United.
      Since then, we endure a three hour drive to a larger city to fly American Airlines instead, and have been all the happier for it.

    • @oneworldman0
      @oneworldman0 4 года назад

      Thanks for supporting AA K1productions.

    • @thestrangeman069
      @thestrangeman069 4 года назад +5

      It usually doesn’t cross people’s mind because most people can’t afford United. They rather pay less on a budget airline yet expect more better service. That’s where people are idiots. You get what you pay for. Stop bitching about spirit or frontier when you payed $90 for a ticket

    • @MrPanthera00
      @MrPanthera00 4 года назад +5

      I've never had a bad experience with United Airlines. But I also never broke any rules or had high expectations of luxury service. I only expected to arrive safely to my destination.

    • @princessmarlena1359
      @princessmarlena1359 4 года назад +2

      I’d rather fly a rickety crop duster biplane piloted by a drunk farmer/pesticide sprayer than to fly United. Hell, I’d rather fly with “Goofy’s Flight School”.

  • @annikaruelo1383
    @annikaruelo1383 3 года назад +7

    The dog one is truly horrifying and discusting. I feel really bad for those kids whose poor puppy died.

  • @bcnicholas123
    @bcnicholas123 4 года назад +211

    They don’t deserve any bailout money. Let them fail

    • @Laurabeck329
      @Laurabeck329 4 года назад +4

      They own the government. They can get whatever they want. Why do you think industry was deregulated in the first place?

    • @amisner2k
      @amisner2k 4 года назад +6

      @@Laurabeck329 It's still heavily regulated.

    • @Laurabeck329
      @Laurabeck329 4 года назад +3

      @@amisner2k are you kidding me? Regulations are bare minimum. None of their workers are unionised and prices for almost everything have gone out of controll. If we absolutely have to have private companies at least we should force them to work for public good rather than private profit. Nationalising them all would be by far the best way to do that but heavy regulation is still better than nothing.

    • @todoldtrafford
      @todoldtrafford 4 года назад +3

      Mihovil BeckV that’s literally the dumbest thing ever. They’ll turn into USPS of the airline industry

    • @Laurabeck329
      @Laurabeck329 4 года назад +2

      @@todoldtrafford just so you know USPS is one of most liked government services.

  • @acoow
    @acoow 4 года назад +43

    I haven't flown United since the "United Breaks Guitars" incident. The Doctor being beat up really set the cement.

  • @Paperknifesaint
    @Paperknifesaint 4 года назад +72

    They're a large part of the airline market. When you combine that knowledge with the Customer satisfaction index, you can deduce that they're actually bringing the index down. In other words, their customer service is worse than what the graph already indicates.

  • @FoxYerSox
    @FoxYerSox 3 года назад +3

    Oh! Another awesome United experience! During the early days of the pandemic when all the other airlines were practicing social distancing on the planes, I had to fly home because my father passed unexpectedly. The first same day flight was through Delta, and it was rather nice. Had an entire row to myself, and everyone was spaced out very well.
    My flight back was through United and I figured they had to be doing the same thing as everyone else so I wasn't too worried about being on that flight.
    NOPE!
    My flight home was PACKED to the gills. I had a tiny old woman essentially resting on my shoulder the entire flight. On my next connection I brought up how uncomfortable I felt being that close to other people and expressed concern since every other flight was practicing soical distancing, the boarding attendant sighed and rolled her eyes before letting me know the flight was booked solid and there wasn't anything I could do unless I wanted to upgrade to a first class seat for $200. So flew again shoulder to shoulder with someone else, during the 1st peak of the pandemic in America...luckily I'm still healthy, but shit man.
    Worst flight company on the planet.

  • @RJ-luci
    @RJ-luci 4 года назад +133

    On a trip to Hawaii, I decided to fly “First Class” on United just to “splurge” a little. What a big mistake!
    *Flight attendant greeted me by saying, “So, you decided to fly the tacky airline today ugh?”
    *Tuna sandwich for lunch.....other options were not available due to a food service “error”.
    *In flight video entertainment also not available. The system had developed some “glitches “.
    This is so typical of this airline (as I have learned the hard way after many United Flights following this flight to Hawaii.) Never again, United....never.

    • @WHATSAHANDLEIDKIDK
      @WHATSAHANDLEIDKIDK 4 года назад +5

      I actually live in Hawaii 😂

    • @patrickmcshane7658
      @patrickmcshane7658 4 года назад +5

      Only take United when there's no other way.

    • @tydafly6762
      @tydafly6762 4 года назад +4

      Stop lying!!! They never serve Tuna on any of their flights..Hawaii is considered a leisure flight just like any destination to Cancun!! If you had Tuna it was over 12 yrs ago when they gave you that type sandwich in Coach...

    • @RJ-luci
      @RJ-luci 4 года назад +7

      TydaFly It was over 12 years ago, and it WAS a Tuna Sandwich with a fruit plate. WHY would I lie about a thing like that?

    • @rchilde1
      @rchilde1 4 года назад +2

      Continental folks. United got absorbed and is name only.

  • @IftiAlam1999
    @IftiAlam1999 4 года назад +159

    They killed a puppy.
    (John Wick has entered the chat)

    • @KasumiKenshirou
      @KasumiKenshirou 4 года назад +2

      They've actually killed more pets than that.

    • @thelittleredhairedgirlfrom6527
      @thelittleredhairedgirlfrom6527 4 года назад +1

      Jeff Jacobson They also killed a bunny

    • @theenzoferrari458
      @theenzoferrari458 4 года назад +2

      @@thelittleredhairedgirlfrom6527 they also killed kenny

    • @kaseywoody4951
      @kaseywoody4951 4 года назад +3

      But they didn't kill Jeffrey Epstein.

    • @iwillchangemyusernamewhenb2225
      @iwillchangemyusernamewhenb2225 4 года назад +1

      Apparently they once made a woman flush her pet hamster down the toilet.
      So the woman was planning her flight, and she asked customer support if it was ok for her to bring her hamster on the plane, and they said that it was perfectly fine. But then, once she got on the plane, an employee told her that the hamster wasn't allowed and that she either needs to release the hamster into the wild, flush it down the toilet, or miss her flight. So she had to flush it.

  • @courtneysawyer8407
    @courtneysawyer8407 4 года назад +66

    Being a pilot myself, i laughed & clicked immediately when i saw this title

    • @free_at_last8141
      @free_at_last8141 4 года назад +3

      I have never had a female pilot for a commercial flight. Why is that?

    • @geznicks
      @geznicks 4 года назад +2

      Will you marry me

    • @joshuaoliver1520
      @joshuaoliver1520 4 года назад +8

      geznicks simp!

    • @emini6
      @emini6 4 года назад

      How many hours is in your Journal log?

    • @coldspade1590
      @coldspade1590 4 года назад +1

      free_at_last they are a small part of the aviation industry. About 5% i think.

  • @T00684
    @T00684 3 года назад +9

    ”The Dog suffocated in the hands of United”
    **Heavy reload click**

  • @fisherdotogg
    @fisherdotogg 4 года назад +175

    Suddenly, my father suddenly shifting all of his flights to Delta makes sense.

    • @alexriemann5549
      @alexriemann5549 4 года назад +15

      Your father made a wise decision.

    • @Prodigious1One
      @Prodigious1One 4 года назад +1

      No way, lol!

    • @greenapple6404
      @greenapple6404 4 года назад +2

      Idk if Delta is any better. At least in how they work their employees

    • @stuartlee6622
      @stuartlee6622 4 года назад

      Me, too!

    • @cancelanime1507
      @cancelanime1507 4 года назад +2

      I’ve flown United all my life and have never had a bad flight with them..

  • @jurassicattack01
    @jurassicattack01 4 года назад +68

    I can't say I've personally have had an experience like this, since when I was flying United (Continental at the time) I was still very young, but I remember that at some point, around 2009, my family stopped flying Continental and started using Delta, since I was young I didn't question it, but when I was in high school, I became curious as to why the change happened and my father told me about the bad experiences he had with the airline. Apparently late into one of our flights, to where ever we were going, my father got up to try to throw away a cup in which they gave him water, earlier in the flight (a quick note, my family isn't American, we are US citizens but at this point in time [when this incident happened] we were still living in Puerto Rico and so my father spoke very little English). When my Father reached the stewardess, she thought that he wanted water and was telling him that she couldn't give him water, for some reason, but my Father kept trying to explain what he actually was trying to do, the stewardess apparently became irritated and put water in a cup and pretended that her hand slipped and splashed my Father with water.

    • @charliel3248
      @charliel3248 4 года назад

      Wow

    • @derekrohan9619
      @derekrohan9619 4 года назад +1

      Well you weren’t flying United.. you were flying Continental. Two totally different airlines at the time. It’s not United ( continental at the time). They had nothing to do with one another than. They didn’t change the name to United they were absorbed by United

    • @derekrohan9619
      @derekrohan9619 4 года назад +1

      You can’t blame someone for a language barrier and I somehow doubt that someone was like I don’t understand what this man wants so I’m gonna splash water on him.. sounds like it was a misunderstanding and an accident.. obviously I wasn’t there but neither were you.. I’m just sayin it doesn’t make sense. So she thought your dad wanted water and because he (in her mind) asked for water she was gonna throw some on him? If you asked me to throw something away but I thought you wanted a hotdog because of a language barrier I wouldn’t throw a hotdog at you..

    • @tristantheoofer2
      @tristantheoofer2 4 года назад

      i like delta and southwest.

    • @ssgoko88
      @ssgoko88 4 года назад +3

      @@derekrohan9619 UMMMM ACKTUALLY

  • @therationalluddite
    @therationalluddite 4 года назад +758

    Dude, don't defend the employees. They're just as responsible for their bad behavior as their bosses are.

    • @kennyb-17pilot77
      @kennyb-17pilot77 4 года назад +64

      Not at all most of the employees do care about there jobs and work there hardest to get plane there safely and on time

    • @kennyb-17pilot77
      @kennyb-17pilot77 4 года назад +45

      @Sky Honkler you say I know nothing about the airline industry, look at my profile picture. Unless you your self work for the airline industry that is the biggest BS statement you have said.

    • @LordEdmund1973
      @LordEdmund1973 4 года назад +27

      You gotta love tough guy commenters hiding behind racist caricatures

    • @jamestown8398
      @jamestown8398 4 года назад +13

      @@kennyb-17pilot77 But do they care about the people on those planes? If so, what would you chalk up the three incidents in this video to?

    • @kennyb-17pilot77
      @kennyb-17pilot77 4 года назад +25

      again there are bad people in the world that do infiltrate all sorts of companies but that still does not mean that the company as a whole is a bad company

  • @Jayfire
    @Jayfire 3 года назад +2

    I never thought UA had a bad reputation. I've flown with them and the worst problem I've had was a seat that was stiff but they gave me back 7,500 airline miles for it. Sure, it's not spectacular like it's partners such as Lufthansa or Singapore.
    This airline actually earned our families trust when my parents were going on their honey moon to Hawaii (about 10-15 years ago). They were flying AA from IND - ORD - LAX - OGG. When they got to LAX they missed their flight to Maui because of a delay from Chicago. They contacted support about it and they were very rude to my parents. They would refuse to help them in any way let alone get them another flight. They ended up contacting UA as a second option and they explained their situation and they got them the rest of their trip free. My mom has been with them ever since and we haven't had many issues.

  • @cs1458
    @cs1458 4 года назад +152

    They're about to become a lot more hated after their stock buyback gets bailed out.

    • @sfoyogi8979
      @sfoyogi8979 4 года назад +2

      and who gets compensated in stock mostly? the board of directors, who approved it.

    • @jadefalcon001
      @jadefalcon001 4 года назад +1

      TRUTH

    • @Afa913
      @Afa913 4 года назад

      The bailout money that the airlines can apply for are only to be used to pay the employees. They will be fined, if the funds are used for anything other than that.

  • @GeoffDMs
    @GeoffDMs 4 года назад +49

    Whenever I fly United internationally, some how, my luggage gets put some where completely different. It sucks. Sometimes, I have to go out and buy more clothes because they put my luggage somewhere I don’t know. I hate them.

    • @cubeguy5873
      @cubeguy5873 4 года назад

      Then dont fly them problem solved

    • @marisollopezsilva
      @marisollopezsilva 3 года назад +2

      @@cubeguy5873 they're the cheapest one internationally. I flight to Mexico often, they are way cheaper than Delta (Delta is my favorite)

    • @mawa-chanmanaha7472
      @mawa-chanmanaha7472 3 года назад

      That sucks.. I do recommend storing some clothes in the bag you take to the plane. I have done it many times, no luggage is ever missing (I fly on Finnair) but it is good to be prepared!

    • @ironman2326
      @ironman2326 3 года назад

      Borrow clothes from Denny.

  • @LtNduati
    @LtNduati 4 года назад +19

    I fly pretty often internationally mostly to Europe, and I generally never fly American carriers. Not because of a dislike of American carriers, but normally tickets are cheaper, and the planes are usually newer if fly other carriers, especially Middle-Eastern or those from mainland Europe.
    I recently flew United from New York to Paris about two months ago, and it was a really nice flight, on a pretty new plane and was well priced. I also once flew United in 2018 to munich on a pretty old plane, and that flight was average at best. PR & HR nightmares aside, I think it underwhelms me the most because United is pretty unpredictable in the service you're going to get, compared to Lufthansa or Emirates.
    That, and their transatlantic hub nearest to me is Newark Liberty, and that is always disappointing.

    • @TheMattvf16
      @TheMattvf16 4 года назад

      I’m with you, but I like Newark Liberty...

  • @jamestown8398
    @jamestown8398 4 года назад +1

    I'm noticing a trend; a lot of hated companies are monopolies or hold a great deal of control over the market. It seems that once a company knows its customers have no alternatives the leadership stops caring about PR and perhaps becomes arrogant.

  • @soontobewarrior
    @soontobewarrior 4 года назад +24

    I have a job that requires me to carry firearms, EVERYTIME I’ve ever checked my firearms through United they end up on the carousel at baggage claim.That is a big no no. For those who don’t know, when checking a bag containing a firearm they are specifically tagged to be hand carried to the pick up desk at baggage claim only to be released after verifying the ID of the person picking up the bag as the owner. United employees don’t care and always put them on the carousel for anyone to grab.

    • @johnyoung2997
      @johnyoung2997 4 года назад +2

      That is completely on the person dropping the bags. It is stressed heavily in training to walk firearms cases out to their owners. I've been harassed by passengers just for walking their cases out and asking to ID them because they believe I'm "infringing their rights" but I still do it because it is regulation.

  • @genethebean7597
    @genethebean7597 4 года назад +91

    (The aviation industry doing horribly)
    Company Man: "Hm let's take a look at what's on the schedule, shall we?
    *First Item:*
    United sweats in the corner

    • @justincui
      @justincui 4 года назад +2

      Boeing: Uhh, United, you can go before me

    • @ryankenyon5010
      @ryankenyon5010 4 года назад

      Can everyone stop doing that fake script thing? It's really tired.

  • @vjm3
    @vjm3 4 года назад +28

    United Airline: "Look, we know you're not happy. We're not happy about it either. But if we both shut up and try to get this done we'll not have to deal with each other as much, okay?"

  • @OneMadPhotographer
    @OneMadPhotographer 2 года назад +2

    They dropped their slogan, "Fly The Friendly Skies Of United"

  • @ExiILe00
    @ExiILe00 4 года назад +107

    “Airplane food, what’s up with that.”

    • @pittland44
      @pittland44 4 года назад +8

      And what's the deal with airline peanuts?!?!

    • @dewaldt8104
      @dewaldt8104 4 года назад +19

      It's quite complicated. Because your body is pressurized when you are up there you can't taste sweet or salty stuff as well as down on earth. Cabin air also decreases your ability to smell, which influences your taste buds.

    • @pittland44
      @pittland44 4 года назад +1

      @@dewaldt8104 You're serious and not just pulling our legs?

    • @dewaldt8104
      @dewaldt8104 4 года назад +8

      @@pittland44 yes. I am being serious.

    • @pittland44
      @pittland44 4 года назад +5

      @@dewaldt8104 Interesting, I never knew that. Good to know.

  • @lifeingiseasy8187
    @lifeingiseasy8187 4 года назад +17

    Growing up my father absolutely refused to fly on any united flight even if it was the only option we would just postpone the vacation a day or use another airport.

    • @mintbrisk5961
      @mintbrisk5961 4 года назад

      Your dad is a good man. He’s smart and knows what’s up.

  • @jlobryan6566
    @jlobryan6566 4 года назад +49

    United Airlines: Fly the Unfriendly Skies

  • @tenshichic
    @tenshichic Год назад +2

    Coming to this late, but over a decade ago I flew with a United Airlines employee on a Southwest flight. When I asked why she was on a Southwest flight and not United, she answered, “I may work for United, but I would never fly with them.” Stuck with me all these years later and I’ve never flown with United!

  • @gunlovingliberal1706
    @gunlovingliberal1706 4 года назад +22

    The Continental merger should never have been approved. Continental was a highly rated airline. After the merger, United thought they had a monopoly and starting gouging and providing poor service. They also layed off way more Continental employees who tended to be polite and kept the impolite United employees. I don't blame the employees. They are treaded poorly as you point out in the video. The Dr. David Dao case shows that even cattle are treated better than their customers.

  • @SkulShurtugalTCG
    @SkulShurtugalTCG 4 года назад +26

    Hope you cover EA.

  • @Rangernewb5550
    @Rangernewb5550 4 года назад +28

    My school's orchestra took a United flight to New York to play a concert at Carnegie Hall. Almost a 1/4th of the class had their instruments damaged or broken.

    • @TheCastedone
      @TheCastedone 4 года назад +6

      Baggage claims handing policy: YEET

    • @goldenovaries
      @goldenovaries 4 года назад +2

      That shouldn’t even be legal

    • @cancelanime1507
      @cancelanime1507 4 года назад

      Yeah right... You’re probably just saying that for likes

    • @Rangernewb5550
      @Rangernewb5550 4 года назад +3

      @@cancelanime1507
      Nah my gf had her cello broke she was pissed

    • @selfisht
      @selfisht 4 года назад

      Anakin Skywalker you don’t even know

  • @amusliminusa
    @amusliminusa 3 года назад +18

    I had four recent flights with United that were mostly cross country and I thought their service was exceptional, kind and went beyond my expectations and hopes.

    • @jace1113
      @jace1113 2 года назад +4

      They have a new CEO and a new focus on best customer experience.

    • @amazonalexa3409
      @amazonalexa3409 2 года назад +1

      Right, I fly with united all the time and I have no problems🤷🏼‍♀️

    • @markzalass
      @markzalass Год назад +2

      They're in the middle of a turnaround plan by their new CEO.

    • @jonathonjennings2592
      @jonathonjennings2592 9 месяцев назад

      ​@markzalass have you ever had ms mi mi she's an Amazing flight attendant

  • @BakoSooner
    @BakoSooner 4 года назад +23

    I flew on a nearly empty airplane on United. Since I was seated in a row with another person and there were lots of empty rows, I took it on my self to move to an empty row. The flight attendant came over immediately and said "sir, you did not pay for that seat". That's the level of customer service I look forward to when I'm flying on United.

    • @AndrewtheLNERA1
      @AndrewtheLNERA1 3 года назад

      you actually cant do that on a plane. that will damage the weight of the aircraft and cause it to tilt to 1 side.

    • @slc679
      @slc679 3 года назад

      LBSCThomas70 Gaming: THE REBOOT. Dude, no.

    • @BakoSooner
      @BakoSooner 3 года назад +1

      @@AndrewtheLNERA1 And, so that's why people aren't allowed to go use the toilet? Hope you're just joking.

    • @AndrewtheLNERA1
      @AndrewtheLNERA1 3 года назад +1

      @@BakoSooner lol i was joking

  • @williamw2529
    @williamw2529 4 года назад +33

    4:10 they legit have some of the worst flight attendants. One guy hit my hand while he was passing me water so it would spill on another guy I was sitting next to. One attendant kept opening up a window after I closed it for TWO HOURS. I didn't bother asking her since I was trying to sleep. One of the others in Sydney airport said there was a "boarding tax" which, if you look it up, is a legit scam people have been doing for ages.
    One of their employees in Dulles airport spun my $1000 Didgeridoo and it broke one of the carved ends in the box we put it in. I asked him to watch what he's doing and he just about flipped.
    UA is hated because of shit flight attendants, baggage handlers who straight up don't care, and pilots who feel like they are about to wreck the plane.

  • @lordanjucero
    @lordanjucero 4 года назад +17

    I remember a few weeks after the 2017 incident my dad had a United flight and I was legitimately afraid. Never knew they were this bad, they should just be shut down. What an absolute joke of a company.

  • @aadamtx
    @aadamtx 3 года назад +4

    We in Houston loved Continental - great service, lots of jobs locally, etc. Then came the merger, with the understanding that United wouldn't be moving employees to Chicago. We know how that went. United's service is pretty bad, especially compared to Southwest for domestic and British Airways for international flights. Speaking of Southwest, it wasn't long ago that United fought tooth and nail in an attempt to prohibit Southwest from adding Latin America and the Caribbean - fortunately, Southwest prevailed.
    At least United is consistent - you can count on the flights being delayed. About a week ago I flew Houston to Albuquerque on UA. The 12:35pm finally left the ground around 5pm. Around 3pm we were given $10 meal vouchers which we could use at any participating eatery in either airport within 24 hours (the ABQ restaurants were all closed by the time we arrived). They also noted that the voucher was not "compensation." At one point a customer was told we would be delayed boarding until 5:30pm when suddenly the attendant announced at 4:15pm that we all needed to get to the gate and on the plane - no social distancing or boarding group numbers mattered. Interesting, the Southwest flights leaving from Houston's Hobby Airport at roughly the same earlier time were all on time. The only two flights in the terminal that were delayed were both UA.
    Returning to Houston, my 3:30pm flight was posted as delayed until 4:30pm. However, when checking in, I was informed that I could take the earlier flight at 1:15pm, which I actually could make! However, after making the transfer, the board then announced that the flight was now delayed - which lasted until 3:30pm. And once again, the Southwest flights back to Houston were all on-time.
    And thank God we have options to fly internationally and avoid UA!