Best Buy & Genius Bar tag team defenseless Macbook :'(
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- Опубликовано: 7 сен 2024
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Dude you shouldn't have mentioned it's one screw to remove the SSD, they're going to start soldering them to the board now.
thereign even if they do soldering it off and on isn’t that difficult
@@GTXgb-gt8lz yea but you need to go to someone with the tools necessary to replace/upgrade the ssd. Plus more persuading unknowing customers into expensive af repairs!
I might be wrong but I think I read the newer macs have soldered storage.
didnt check the age of this video, but that is what apple does. If it can be plugged in and screwed down, they solder it directly instead
@@ilovefunnyamv2nd The video was published July 2018. I looked it up and see that 2016 models have soldered storage. I bet that wouldn't stop Louis though lol.
Me: watching an Apple product video repair without owning a single one of their device.
Same here, but I feel reassured in my decisions after finding this channel.
Don't even try it. I've had 2 iPhones and 1 Macbook. Never again. Just an absurdly overpriced Instagram devices that can't really do anything.
@@kevlon_ Yup - I have never owned an Apple product. I just watch these and remain baffled that anyone on this earth other than morons still buy Apple products today (especially folks who have been burned before)
And being glad about t.
@VolDep45 glad to say I live in an apple free home and will be making sure it stays that way as the children grow up.
Basically, you have to screw the screw, and not the customer.
Wise words.
Apple doesn't understand how to do that
Nah. Think different.
Terry Wilson Apple has been doing it for quite a while with no consequences. Guess the fans were not working when it hit them...
not working? probably iFans
Apple calling their staff "Geniuses" should be tried for false advertising.
Is it just me or is calling them geniuses kinda up their own arse
Not if they get the customer to buy an apple product, then they are Geniuses.
I think you have misunderstood.
It's called "Genius bar".
That means geniuses are barred from working there.
Idiot bar
I've never heard anyone use the term "genius" in a non-sarcastic way.
Best Buy: your computer has the plague
Apple: your computer has cancer
Rossman: your computer has a stomach ache
LOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL
Rossman: just blow your nose mate. You'll be fine
Best Buy and Apple are for people who don't understand tech or value.
Its like having a cold and going to google to self diagnose yourself 20 different types of cancer and pneumonia
me: buy PC
Rossmann : "Its ONE Screw !!"
Apple : * Launches Macbook with SSD integrated to the board *
EMMC is fun to work with
Xbox did that with the Xbox One S.... Problem is that actually made the Xbox faster 😂
Apple screws everyone.
@@JohnThornley Well, they can't screw anyone without screws. Am I right or am I right? ;)
@@miso-ge1gz It wasn't game saves that were faster, overall processing speed was faster, downloading 1 TB on the original xbox one took 3 days at least. With the same wifi, on my One S it downloaded 1 TB in about 12 hours. Also certain games were more prone to crashes on normal consoles
Best Buy: your computer can't be saved or it'll explode sorry
Apple: your computer needs repairing and that'll cost $12,000 please
Rossmann: your computer needs some regular exercise at the gym
dude, wtf 😂😂😂😂😂
EXCUSE ME! You forgot the part where they can NEVER save your data even tho the issue has nothing to do with the hard drive/SSD
@Hugh Jaanus r/wooosh
@Hugh Jaanus it's from 'OK Computer" by Radiohead, one of the best albums of the last 30 years
Everyone, i found Hugh Jaanus in another comment in this video, so he either likes shitting on comments for fun, or judging by the name, is most likely to be a troll
Any Software ever Changelog:
- Sped up software by a tiny bit
- Added redundant feature
- Introduced 7 bugs
added microtransactions, more ads and now it records everything you do instead of just half the things!
A true hardware man right here. "Updates are a conspiracy."
You wish, last time I updated windows 10 my graphics card just stopped working.
lol- yup- and you still have the original problem.
This guy is actually the Bob Ross of tech repair. I love it.
Bob Rossmann
Best comment I've seen on his videos haha
Yeah, he just need to grow out an afro.
Siddharth Mehta I was about to write this comment lmao
Or you could say...the mozart of music. Or the gordon ramsay of cooking. Or the steve irwin of the wild. Or the mr rogers of the neighborhoods. Or the nick fury of the mcu avengers.
What Louis Rossman doesn't show you is that half his employees are bomb disposal experts which disarm the lithium batteries in the macbooks he works on before he cracks them open on camera.
Armless bomb disposal workers!
🤣🤣😂
😂
=]
Luigi Master påp
“FITTER HAPPIER MORE PRODUCTIVE” REGULAR EXERCISE AT THE GYM NOT THINKING TOO MUCH
He performs magic while at the same time reprogramming my mind to enjoy the gym! Genius. Restores my hope in mankind.
@@toddparks it's a Radiohead reference to fitter happier
Radiohead lol
My new mantra
Thank you, it was bugging me where I new that phrase from! I thought it could have been from THX1138
open shop next to apple store with a sign saying“ $500 next door，100$ here.”
Yeah like that curse purge plus in rick and morty episode
@@louisanthony5566 yessxs
LMAO
They'd find a way to sue you.
Apple dianogstics apparently involves a Ouija board and the roll of a dice....
"Well we need a seance and500dollars if we are to save your mac book"
The dice cube is rigged as well
I think they primarily use a proprietary iMagic 8 Ball
Apple diagnostics invlves a new Apple product.
ROLL FOR INITIATIVE!!!!
I don't even own a macbook and here I am watching this legendary work
He's really amazing
Screw Apple
just to shill on apple fans
@Tournel Henryi spent 300 rmb(40 bucks) to change out the battery and the charging port on my iphne 6s while traveling in china
same here.
Iv never owned an apple product shy of an ipod nano back in 2013. Fuck apple
"Fitter. Happier. MORE productive." 100%
Comfortable. Not drinking too much.
still kisses with saliva.
A pig in a cage on antibiotics.
Nice Radiohead reference!
Regular exercise at the gym...
customer: i need to buy a new charger, my dog chewed mine up.
Apple: sorry you have to buy a new computer.
At some point they will just make the batteries unrechargeable.
And a new dog
@@priyanshugoel3030 Or a credit card reader on the side or else you won"t physically be able to push the power button all the way down. 🙃
@@PaulyM856 yeah but people would then mod the laptop to bypass that
soon the SSD will be soldered directly to hte board with a self destruct wire so their process will be accurate
lRaziel1 exactly my thought🙄
I take it this is sarcasm? Given the fact they already do that?
Think differently
Soon noone would be dumb enough to buy a apple product
Apple always be digging up old tech like wireless charging, my electric shaver had wireless charging in the early 90s lol. Wouldn't surprise me if they examined an old Capcom arcade cabinet and introduce a suicide battery.
The reason that you can take out the SSD without deleating the data on it: its made by Samsung and not by Apple
Wdym? If anything, it's Apple that will drill the SSD into the motherboard on the final product.
@@zeitgeist1762 That's what he meant 🤦♀
@@kseriousr I read this as "The reason you CAN'T"
My bad lol
i imagine they could put some circuit in there to erase the ssd when you unscreew it
@@tiagodarkpeasant It would require a power source nearby. And if you disconnect the Battery, then any other batteries used for Clocks, it would be fine.
Real technicians speak nonsense while doing a repair. Rossmann is a real one
His nonsense is a radiohead reference
Radiohead video for reference: ruclips.net/video/medHT5Bpnt8/видео.html
Hahahahaha, yeah.
A good cover of RadioHead: ruclips.net/video/BArxa6vcRRA/видео.html
I worked in Geek Squad during their decline. I was one of the last agents to receive Apple's training which allowed me to work on their machines. Bottom line is the in store agents are not authorized to fix things anymore. I'm not saying the Apple training is the only way to learn to fix things, but it did help me. If you have the warranty, they'll send it to a repair center. If an agent offers to fix it in store, he is going rougue. If anything goes wrong, he'll get in trouble and the store will generally leave you high and dry.
that's insane wtf
not entirely correct, i currently work in geek squad and we repair iphones almost everyday
@@Waiives Now. For the longest time it was exchange
Apple would never hire you because you are too honest.
iCarly did a very amusing parody that had been lost on me when it aired. Sam Puckett, the delinquent, stole Freddie Benson’s job, because he was too honest and couldn’t sell anything. Ironically Sam never showed up again after that.
I actually quite liked that, rather than calling it the Genius Bar, they called it a Brilliance Bar. Much better name.
That and all the other reasons. Apple are not exactly fond of Louis.
they wouldnt hire him because he actually knows what hes doing
"Let's make this a happy little motherboard" - The Bob Ross of Repairs.
I thought the EXACT same thing, lol!
I though exactly the same thing
"Let's add a little solder that lives right here"
When he cleans the the scraper with rust, he would beat the devil out of it. xD
Pretty little solder joints!!
Sadly I feel a bit old; millennials will never know who was Bob Ross...
So I opened a customer's Macbook Air, and after recovering from lithium burns from the exploding battery, I removed the SSD, followed by the screw. I then put solder on top of a chip and put it back together. And guess what. It's still broken and I'm now seriously in debt from being treated for lithium burns at the ER. I'm a genius, I knew this wouldn't work, but I did it anyway just to prove you wrong.
Think Different
Don't feel so bad. You showed a good display of "courage."
It possible to get burns if u know.. your stupid or clueless and end up puncturing a full charged battery. But other then that this battery’s don’t cause issues unless u start doing serious modification to the power controllers without knowing what your doing. (Which I wouldn’t advise again unless u know what your doing but just opening the computer won’t cause u harm)
@Neil Arkins Think he took it to the next step with the burns at "Feel Different". next step is limb "adjustment" together with the slogan "Become Different"
Trey miller go to sleep
pretty sure that whole „you lose your data“ thing is just because they replace the entire machine which includes the ssd... i bet they dont even check whats wrong. even if there is just one connector or screw loose, you simply get a new laptop
Yeah and take your “damaged” laptop and recycle it into the “brand new latest and greatest” 😱
Meanwhile, I'm sure the hipsters who use Apple will claim to be eco-friendly, drive a Prius and tout they care about the environment will completely overlook the consumer waste this creates, and carbon emissions moving unnecessary parts around the country.
@@MathTutorVideos
Assumptions are bad
Replace the machine at full price. Refurbish old machine and sell nearly full price.
Apple wins both ways.
It all goes to China or Taiwan usually to become "refurbished" products.
Fitter
Happier
More productive
(LOL)
You make it look easy, but the knowledge you impart is priceless.
ruclips.net/video/My10FLH5DT0/видео.html
I had this video in the background, when I heard him saying that I had to look back at what I was watching. I thought it was a motivational video for a sec. this guy is awesome,so different and positive. and honest. god bless
@Shill for Science he is an okc fan
Absolutely fantastic visuals in these things. Puts you right in an art-of-the-possible mood.
Regular exercise at the gym.
This isn't actually a normal video it was auto generated by youtubes post edit system. Louis and his coworker died in a terrible explosion after they attempted to open the mac book.
Prophet OfOld fools didnt they read the warnings
I see. I see
This kind of thing makes me upset. My friend came to me with their 2011 Macbook Pro with flashing folder on boot. She took it to the Genius who said they can't repair it and they need to buy a new Macbook (which she did before she came to me) 20 minutes of troubleshoot found the $18 SATA cable was faulty, replaced it and boom! Working again.
After all that, the Lithium battery blew up in my face and now i'm scarred for life.
Can we all agree to STOP calling it "GENIUS" bar, and just use the TRUTH: IdiotBar.
That idiotic advice is what made apple at least $1500.... It's how a scammer works!
+SocialHostage the comment is a joke mate $18 Sata cable and the battery blowing up
+Alton Kilbourne Can you at least try to construct a comprehensive sentence?
hahahah
12:15 - "Fitter, happier, more productive. Regular exercise at the gym..."
10 hours rem-cycle version coming soon.
Fitter, happier, more productive sounds like the motto in apple's sweatshops in China and Taiwan.
I did love the Radiohead reference though.
I've been soldering since I was 6, and I'm now 62. But. That is some Master Level soldering skill right there... it's a pleasure to watch a *Master* *Craftsman* at work. Nice video!
Bob Powers I agree...I was a NAVY AIMD repair tech decades ago... Did component level repairs on the lru’s as well as their test devices. Was a fun, & at times challenging job. Common sense, good think thru logic, and NASA level soldering skills was mandatory. I see those in Louis.
@@seminolerick6845 How So ?
what the hell were you soldering in 1963
@@maxdarner5672 Right 😂 Telegraphs? 😂
@@Antiteshmis No point of explaining if you aren't versed in the field
I can roll back all the updates if you like, you'll be pleased with the outcome, it'll look & feel just like you're back in the 1980's with Landrex. A one time rollback fee of $4,997 will be applicable.
Yes, Nethack / rogue style. "A corroded U4900 stands before you, green goo drips from pin 7 and it's covered in clown pubes; what do you wish to do?"
not gunna lie i would play this text adventure
+Paul Daniels The feels ... and the pictures in my head **retch** ... good one ;)
haha
That's pretty cheap for a time machine!
Hello Louis, A few days ago I ordered a Capacitor for a 2010 15'' Macbook. I replaced C9560 because the machine would somewhat randomy kernel panik. And it worked. Your videos not only entertain me, but also saved the MacBook of a DJ. Thank you!
I am glad to hear you performed the repair successfully. Good job on not toasting the CPU, and congratulations on getting something up and running again! It feels good to do it with your own hands, doesn't it?
*panic
It's a pc now
I SWEAR TO GOD YOU JINXED MY LAPTOP. You'l never guess what happened as soon as I reread your comment after seeing Fahad Zafar's spelling correction. The screen froze, Louis began repeating the words "ay have random shutdowns" on loop and the caps lock LED began blinking, for about 10 seconds. A stack trace appeared, and a few seconds later I saw the familiar Lenovo logo. I'm laughing way too hard right now for it being half past midnight. Actually I'm laughing harder then I have in a long time. Whatever have I done, I don't know, but karma was certainly activated at that moment.
Congrats on the fix, but that is one hell of a coincidence all three things aligned.
I've been doing electronic boards repairs since I was 13 and if anyone, ever would have told me some of the tips that I've learned in just a week watching his videos I would be 10 times better by now. This man has earned his place in heaven.
After watching your uploads, I will never own an apple product again. I won't even eat them anymore
But the doctors will come for you
I stopped buying apple from the 2nd gen iPad. They are junk.
Apple was orignially the record company but this Apple (mackintosh ) jacked the name then they made a deal apple makes computers apple(core is the music business) then Apple computer made a music streaming site and jacked Apple core business So Apple computer is just a jacking company like any pirate.
You are still Hilarious. Even from the afterlife :)
@@richardpereira8556 The Genius Doctors.
This guy is literally the Bob Ross of computer repairs.
Hugh Jaanus ooh super cool, another muppet who needs to leave rude RUclips comments to feel validated. Also, how damn far did you have to scroll down to find that comment from a year ago just so you could make that comment. 😂
Hugh Jaanus lol do you really have that much time in your day to sit around acting like an internet tough guy? “Oh no! Someone had a similar thought to someone else! How dare they! I must tell them they are wrong!” 😂
@Hugh Jaanus And you're a total dweeb trying to police youtube comments.
Edit: Your name is "huge annus" when spoken aloud, so more likely you're trying to troll. In which case you are going out of your way to recieve negative attention and I genuinely hope your life gets better some day.
But he looks like Steve-O
Bob rossman
I hope this guy is making a good living because he is a frigin' genius. Man we need more people like him in this world!
I know nothing about computers but watching Louis work on them makes me happy, fitter, more productive,
you are the apple worst night mares
this a great comment
You’re wrong actually androidfan are apple nightmares
A someone who used to work for Geek Squad for many years I can tell you that Geek Squad does not repair Apple computers this is not because we don't want do this is because Apple changed something on their end in stated if anybody fix them fixes them they will be sued so Apple not allow That being said people buy overpriced Mac books in think the repairs are going to be cheap? At this point in time it's well known that they don't actually repair anything they just replace the whole part that they think the problem lies Yet people still buy the overpriced junk
The fact that Apple has stated and tried to Sue people stating if anybody besides a certified Apple technician takes out a piece and replaces these same peas with the exact same park and model number from Apple magically transforms the Mac into a busy this should kill any consumer all they need to know about how Apple runs their business and how they really don't care about customer satisfaction they're trying to squeeze every iota of money out of their green washed followers
That and Apple has are you be the worst liquid protection any manufacture in my opinion lenovo has the best I've literally seen laptops have water intentionally dumped on the keyboard while it's turned on in no issues
I once attempted to apply to Best Buy to do computer repair. I was rejected. Best rejection I've ever received.
MalleusSemperVictor They reject you if your I.Q. is too high i.e. 85 or above.
they where scared to hire someone that knows how to fix a computer
@Michael Richter Oh, you're too kind.
A while ago my Dell laptop was experiencing the blue screen of death when inserting my SD card. I did everything possible update drivers, trying Linux to read SD card, updating the bios. Since I tried everything possible I took it to Best Buy and used my protection plan to get it fixed. They insisted that it was a virus even though I was running Linux and told my they will charge $100 on top of the $300 geek squad plan I paid when I bought the laptop. I insisted that it was a hardware problem and made multiple trips to the store trying to convince them to repair my laptop. At they end the agreed to send it to their repair center and if the computer was ok they would charge my $40 for shipping (wasting their time). When I got it back they replaced the motherboard ($400 part covered by insurance) and the computer ran normal. Geek Squad takes advantage of people. Back then I was around 13 years old and they thought they knew more than me. I learned my lesson when Circuit City’s Fire Dogs took advantage by selling us $300 for antivirus and spyware installation.
Same here. Did they take two months to send the rejection letter to you as well?
"fitter, happier, and mooore productive"
sbarmiueenl fitter, happier and more productive.
Fitter, happier and more productive.
Fitter, happier and more productive.
Fitter...
Happier...
More productive... 🤖
Radiohead
A PIG
IN A CAGE
ON ANTIBIOTICS
Just noticed this video was uploaded 4 days after Radiohead had played 4 nights in a row at Madison Square Garden. I imagine he went and that's why Radiohead was on the mind 😆
Subscribed just for those soothing lines.
Customer: "Hello, I just fell on the stairs and my knee hurts."
Apple Genius: "Looks like is the logic board.....we will need to replace it. It's $500"
Wow! Spent 17 minutes with no control over my lower jaw. Had no idea repairs like that were even possible. Too late in my life to learn those talents. Perfectly content to be a new audience member. Fascinating work.
Thank you!
Same here. Another new subscriber.
That type of soldering isnt that difficult you could learn it pretty quickly if you tried.
As someone who worked on smartphone repair it's true that this can be mastered with time, but it's still not as easy as this gentleman makes it look. Also it's a matter of having good equipment which isint cheap depending on what part of the world you want are in.
Computer surgeon of the highest order!
You know generally speaking I had absolutely no interest in computer hardware or maintenance before I stubled across your channel.
But you are an excellent story teller and narrator, and I have actually been researching more into hardware.
Considering attempting to build my own PC for the first time soon and know vastly more than I did!
Wouldn't trust myself to solder or replace individual chips and such but who knows, maybe I could eventually.
you will, and believe me, is addictive
Get someone who knows how to build one to help you for your first time.
Nah you’re good brah. You can do it yourself, building a computer nowadays requires little to no computer knowledge at all. You just have to know the ten or so components that make up pcs these days and buy them and assemble
if you want to start building all you need is like 500-1k bucks to do it, maybe like 200 if you just want to build a barebones af computer. if you want to get super into it even more the comptia a+ certification is pretty great.
I love how your exposing mac geniuses for being not so genius.
Well it's not like they needed exposure. Their intelligence speaks for itself well enough
One of the reasons I feel silly for buying apple products.
@@peterbonnema8913 it's really not their fault tho, they are trained to do and say what benefits the company not the customer.
They do it on purpose to get your money.
I guess they are geniuses if they are able to fool you.
This stuff is incredible. I used to buy into the idea that electronic boards couldn't really be repaired easily (relatively speaking). Although you did use special tools, I don't feel like it's anything crazy that a skilled technician with training couldn't handle. Right to Repair!
12:14 I agree with fitter, happier, more productive, more exercise and not thinking too much. I needed that today. Thank you sir.
Song lyric or not haha.
Thinking is too hard of work for many people. lol
isn't the song don't drink too much
In fact... it's a "song" from radiohead (Radiohead - Fitter Happier)
Louis with the low-key hypnotism
It was at 8:34 too.. guess we all know what he was listening to today
2:45 *Louis caught abusing his employees with a dangerous piece of equipment*
LOL!
🤣🤣🤣🤣
"Fitter, happier, mooore productive." This must be like meditation for you lol!
For me watching this feels like meditation :D
It's actually a track from the Radiohead album "OK computer". It's called "Fitter Happier" believe it or not lol
I suppose he as we ALL know that already, because Louis said it the first time all scrambled like "Happy, Fitter, more productive"
ruclips.net/video/B5Wo1ubuzAE/видео.html
like BOb Ross
I literally threw an ssd into my pc while it was running and it worked, that's how easy it is
God damn Louis give a warning before you wave lithium batteries around in front of the camera like that, I need to get my safety goggles first.
Jesse back when android have removable battery, everyone who use android are walking terrist...
+dueldu of course installing Android makes it explode! What, do you not trust Apple?
Holly was just joking.
Jesse Because Safety is number one priority.
Dropped by PC, broke its 4k screen. Best buy wanted $600, replacement part was $40 on amazon and took me 20 mins to replace myself.
James Andonian get real...
@@saturn0660 i have a lenovo t440s with i7 cpu, 250gb ssd, 4k monitor.. Was a lot when I bought it 4 years ago! Discontinued now I believe. The new screen I got is nice and shiny, way nice than the OEM one which had a slight matte finish. Was even looking at dropping another grand to buy a new pc too!!! Glad I fixed it
@@saturn0660 you do realise that parts in themselves aren't always that costly right?
@@tok33n14 There's no way you can get a _fully working_ *4K* screen for 40$. It's like saying I bought a new i9 9900K for 100$. Not gonna happen.
EDIT: Cheapest 4K ThinkPad screen I found on eBay was for a T580 at 90$ which is still astonishingly cheap, but frankly at that price I wouldn't even trust it to ship in one piece.
Well 1080p screens at least cost $20-30 on Amazon. Replaced one on a Dell 15 before and had no issues, also found it looking better than OEM screen. And yeah didn't even need a tool and took 10 minutes including research. Also the 4k Lenovo screen replacement is $70 on Amazon, who knows the price fluctuations ;). Don't trust all ya want@@alessandroceloria
Louis: You do this and this
Apple: *QUICK WRITE THAT DOWN*
This was legitimately the funniest comment I’ve ever seen. I showed 4 friends this upon seeing it and I even took the time to watch the video with them individually. Before showing them the comment. I’ve never done that before so take this as a compliment. Oh, and this is criminally underrated.
MacBook level 999: *YOU NEED TO PAY 1000$ TO UNSCREW THE BACK*
Sen Lin great comment
👌
THE APPLE GENIEUSES ARE LISTENING 😂😂😂😂
Apple : "How dare you show tech-muggles what's underneath the hood."
As someone who worked at a Best Buy in the computer department and by proxy worked closely with Geek Squad, I know that it is a massive shit show to deal with Apple products, but I have never heard of bullshit on THIS level before.
I disagree, my customer service experience has always been this bad. My last purchase at BestBuy was for a head unit for my car. I bought a refurb unit. It arrived missing knobs and buttons, I know its a refurb but can they at least check to make sure it looks like the picture on the box? I figured no big deal, take it to the store and they say they'll take care of it. Refurbs aren't available so they exchange for a new unit. But it isn't in store so they have to order and have it delivered to my house. No big deal. A week goes by and I don't have anything. I try to check the status online and it keeps showing pending (or something to that effect). Check with online support and they say it happens sometimes, give it a day or two. Give it another week still nothing. Head to store. Frontline CS sees what I see and doesn't know what's going on. Cue talking to manager. 15 minutes later they figure out that it was discontinued and out of stock at the time of ordering but for some reason the order went through and got stuck. They offered to exchange for something else.
No thanks, I'll only take so many fuckups. The only reason I went is because I had a gift card, too many bad experiences in the past. I'll just go back to buying Netflix or Steam giftcards when someone gets me one, they spend too much time trying to sell me a phone instead of getting their shit straight.
My uncle bought a harddrive at BB as they had a great deal on a massive 512GB drive (yeah, it's been awhile :P ). He wanted to move the data from his 2 smaller drives on to the larger drive and still keep his 2 smaller drives as backup drives in the same machine. They told him it'd cost about $200 for the labor. Fortunately he mentioned it to my other uncle (his younger brother) and me before he went and did it. He watched us do the software move using an imaging software in the first 10mins, then we walked away.
He asked what was up. We said, now we wait, go eat lunch, watch some TV. It'll take about an hr to transfer. "That's it?" yup. He then realized he almost got screwed because they also said they'd have the machine for about a week to do the transfer.
There was a job opening for BB Geek Squad and several ppl said I should apply. I said Nope! I have better ethics than they do. I will not screw over a customer by over charging and under delivering
Now you've heard it.. lol 🤭🤣
"Fitter, Happier, More Productive. Regular exercise at the gym. Not thinking too much."
He performs magic while at the same time reprogramming my mind to enjoy the gym! Genius. Restores my hope in mankind.
Those are actually the lyrics from Radiohead! Knowing that he listens to em makes me love him even more
Gotta love the bold SAMSUNG printed on macbook parts 😂
Well if its a samsung ssd...
No one makes their own computers anymore. Dell,HP, Apple.....it is all made by Lenevo in China...which is IBM. :P
Something I learned working at IBM fixing Dell and HP computers that came in.
@@emulatorretro Except Samsung.
@@emulatorretro Lenovo machines aren't built by IBM, Lenovo bought the whole computer manufacturing business from IBM.
TheFreePantheist Every computer manufacturer uses standard components and Samsung is one of the world’s leading manufacturers of those components.
2:52 I like how Louis is holding the mac as if it was a claymore
I am not a computer person per se and of course everything you said went over my head to some extent. But I really enjoyed watching what you did. It was so fascinating. Thanks for the video.
Came for the dramatic headline, stayed for the high quality repair. Great stuff 👏
*HP laptop doesn't boot*
Repair company: "sorry but we can't find the issue"
Me: *reseats ram card*
*Laptop boots successfully*
literally same thing happened to me couple of months ago. Except the guy also cracked rear panel while opening it
Apple stores hire 'non-technicals' to relate to the customers. Technical people should buy something better, or build / make their own.
Restarts fix like 90% of issues if the pc isn't more than 5 years old
@@Horible4 lul... you should become an apple genius bar worker
What to do if nothing updates
This video is far more satisfying than a "most satisfying videos" video.
I love seeing Samsung's name in apple products
He could have saved himself money by buying a Samsung Laptop :P
Mark Wolf well of course buying a used laptop is cheaper and you know those asians take good care of their stuff. Plus I know Sam Sung and hes a pretty stand up guy so he wont rip you off
You shouldn't. I bought a Samsung tv a year ago. 3k dollars and it's panel already failed. Apple sucks too! They need to make shit in America again. I'm tired of spending my hard earned money on cheaply made shit!
Same with a samsung phone XD
Kevin the panel fell off??? Just fell off, all by itself.
Very cool, love your videos. I took my A+ certification when I was 15, which doesn't scratch the surface of what you're doing here. I just wanted to say, as someone who loves building, cleaning and repairing all sorts of PC's, I just love your content. What you're doing for people, the education for myself and others, spreading awareness about how corperations handle computer repair issues, and showing alternative measures for those determinations. Cheers, much love and respect.
Best Buy: Dont open it yourself! The macbook will explode!
Louis: *opens macbook*
Best Buy: NANI?!
Best Buy: Nul
I just hear NANYATE?! because it sounds more retarded :P
Best Buy: Am I a joke to you?
Apple: "if you attempt to repair our products,we will end you,Rossman!"
Louis: "try me"
Apple: "nani!"
Louis: Omaewa shinderu
"I Updated software! I TRUSTED YOU!".
Laughed so hard. Can't describe how much this hits home :P
fitter happier more productive
regular exercise at the gym
Enjoy a drink now and then ...
I didn't catch that! You need to say it slower.
Chuwie
Fitter
Happier
More productive
And Regular exercise 🤣🤣
I think he was just quoting Radiohead.
thats a radiohead reference....
This is so familiar. I had a 2011 macbook pro that seemingly had some issues booting up correctly so I brought it to Apple and they told me it had a bad HD, i asked them to verify it wasnt the ribbon so they went back behind the curtain for about 10 min, came out and told me the hard drive was bad and they need 500 for a new standard hard drive. My first reaction was "I can buy a SSD for that price and a 1TB one at that." So I took my computer back and converted the HD myself to a SSD for about 250. At first I thought i did something wrong after further diagnosis I found out that my original suspicion was correct, it ended up being a bad ribbon so I order the 15$ ribbon and it worked perfect. Just for fun I hooked up my old hard drive with the new ribbon and it booted and worked perfectly. Not only was my computer misdiagnosed but they also didnt do there job to check what I asked and then lied about it. I WONT EVER USE THE GENIUS BAR AGAIN.
It is a problem with places that also sell best buy or apple if they sell hardware. Technicians get pushed into become salesmen that lie to get people to buy the big stuff. Trick to finding a good place (I do most my stuff myself but I became friend/family tech guy and it got to point where it was like a second job I didn't get paid for) anyways best method of selection was smaller repair shops who made money off doing repairs not the parts. Then check reviews I did this but not something you have to do come to them ask about a very obvious specific problem and how they would diagnose it. This can illicit whether they "know how to do job" or they have a disk and a 5 minute training video as sole training.
This happened to me but to me the screen ribbon got lose an the screen
Genius bar said it needs new logic board screen
All it needed was just a simple screen ribbon unplug replug
i have been doing computer repair for almost 20 yrs and i'm rather pleased to see someone on youtube actually using the right tools for the right jobs i cant even count how many "repair" people on youtube dont even use flux properly
no he said thats why he goes through more tips that way with is true so rewatch the video before you sound like a bigger moron then you are
@@shawnpitman876 *Dumbass Alert* *Dumbass Alert*
Literally at 10:29 tho he roasts himself for not doing something the right way
You guys don't get it. He was criticizing himself for using those more expensive tips where a normal one would do. Does not go against Peter Reno. He is using the right tool for the right job except in a few cases (out of habit I guess) he uses a more expensive tool. Main thing is that he is doing the repair the way it should be done.
clearly people dont get the difference of right tool wrong tip and cant understand English better but its okay
Firstly, I would like to thank you for opening my eyes to 2 companies which I have had the displeasure of dealing with but just decided to put the bad experience behind me, move on and not give them a second thought. Now that I know the truth, I will expose them in any relevant conversation I have. Secondly, I greatly appreciate all your efforts in the right to repair movement. I like your sense of humor, logic, and consideration of others. Have a super day! :)
“Fitter, happier and more productive”
Speaking of which anyone no why he started to repeat this line I here it alot I his videos I have nothing against the phrase just curious.
it's a radiohead lyric from a song of the same name
@@ChadMaddikus thanks man I appreciate it 👍
Rowan listen to the album ok computer by Radiohead it’s very good
@@natehatchell7146 by very good you mean brilliant
Wait, did that screw just last about 3 uses??
Definitely a counterfeit screw, not an official licensed Apple part.
A counterfeit one would last longer.
Original Apple scres are made of the finest chinesium and will self destruct by regular use.
Every Apple Worker out there:
´´I'm not paid enough to do that´´
DIVI7NITY
It's not just Apple. Ford does the same. Our window of our Ford Transit van was broken. Long story short, the car next to us had a AC gas cylinder in his car, which exploded because of the hot weather. His car was total loss and our van's two windows were shattered. Luckily no one got hurt.
And instead of replacing the window, they wanted to replace the entire window sill (including the window that wasn't broken). So, they could charge 7 times more than just replacing only the broken windows.
@@onee OMG 😯 I know but when they sell something they act like they care and later on you can forget everything Sad but true
OMG lol hit the nail on the head. I would hear this all the time when I worked there.
They probably even spell "paid" right too, huh?
@@aBadWizard Sorry my english is not so Perfect so forgive me for my "grammar".
P-A-I-D here you go 😁
Wow, I didn't think there were techs like you anymore in this world. Most technicians that I know would have just changed the boards. Good work! Need more techs like you in the world!
I dont even use apple but subbed to you cause you are awesome.
Neither does he, it was sarcasm. He has disdain for Apple lmao, he will always repair them though! More business for him
It's really hard to find honest repairmen and awesome is a great way to describe him!
this is a channel for "not apple users"
@@oh0stv true lol
@oh0stv - And for not-apple users who are sick of their apple-using friends shilling out to Apple.
I love this guy! The Bob Ross of board repair. “Happy chips”
Louis "Ross"man
I somewhat agree, but he replaces irony with sarcasm compared to Bob. That trademark of humour without the slightest hint of maliciousness was unparalleled.
And pray do tell, who is Bob Ross?
Look him up, a very inspirational canvas painter. Loved that guy.
The reason he has to replace his pencil every couple weeks is that to clean it he beats the devil out of it.
Buy apple's product at 2018 AD. Warranty expires at 2019 BC.
Discovered this channel yesterday and have been watching your videos nonstop in the last 24hrs. I work on cars professionally and you've peaked my interest into considering this field. Always loved computer building and repairs like these in general. So satisfying to watch. Keep up the great work and hope all is well in these pressing times.
Louis, you probably don't read all these comments, but if you do, I think you could benefit from polarized light on your microscope. You can see examples on my videos. Even if you don't use the Andonstar, I might be able to help you out and cut some polarizers to fit your system. I was noticing in particular that you get a ton of light reflection from the surface of your flux. With polarized light and a polarized lens over the microscope, you can eliminate this reflected light and look right through. Contact me if you want more info.... John
Probably better to email him
Apple's repair contract with Best Buy actually does not allow us to open or service any hardware on any Apple products in stores that are not ASP certified. The 'too dangerous' claim was probably a lame excuse from the agent as Apple doesn't really like us blaming them for our inability to fix their products.Apple has been very strict with this policy, and recently even changed our out of store repair policies. We are now only allowed to service Macbooks and iMacs at Geek Squad city; iPhone, iPods, iPads and Apple Watch all need to go to Apple stores, even when they buy Applecare from Best Buy.
I am a Geek Squad agent in Texas that is not ASP certified. The number of clients we have to turn away is staggering, and the blame is firmly on Apple, not Best Buy or Geek Squad. I wish we could help these people more, but our hands are tied.
Chris Z I am a Geek Squad agent at store 447 in Tukwila, WA and we are an Apple ASP. We still cannot repair Macbooks. Apple doesn’t want us to do any work on any macbook newer than I believe 2012. Our agreement states that. We do, however, have an agreement to work on iPhones, for battery replacements, screen replacements, etc. If Geek Squad had not chosen to accept Apple’s terms when it comes to MacBooks, we would not have been able to start doing phone repairs, and thus if we did any work on any iPhone or MacBook under warranty or AppleCare (+) we would not have access to genuine Apple parts and the repair would immediately void said warranty. It’s not worth it for us to give up iPhone repairs to work on MacBooks. It does seem like the Geek Squad referred to in this video was confused on our policy when it comes to macbook repair.
hand out luis buisness cards to all those poor souls give them a glimer of hope
"the blame is firmly on Apple"
Apple is forcing "Best" buy to sell their products?
Any other brand we can replace components, either if the client brings it themselves, or provided by OEM. Its usually smaller stuff like HDD or keyboard. We get people bringing keyboards / batteries / displays from Dell/ HP/ Lenovo all the time. Apple we can't even open it to do a simple hard drive swap / battery reset. I would say that is a very big difference in policy, not hardware. I can understand the portables not being repaired in store, but we could send them out to Geek Squad city for an 'authorized' repair up until about 6 -12 months ago.
TheBrownSys exactly. That's why I make the decision not to buy a Mac. Shit COMPUTERS under the guise of something that is not a "computer".
What do you mean "not dangerous"!? There's some pretty sharp corners on that machine, you could get some serious paper cuts and ouchies...
Geth270 WHAT ABOUT THE OUCHIES!
Mmm, I was scrapping out PowerMac G5s at work last week, and tore up my hands a little bit on those goddamn heat sinks. Those machines are real head-scratchers in terms of construction. Hex, Torx, and Phillips (or is it JIS?) screws all in one machine! Hex and Phillips on the same assembly! 4 full-length card-slots, and how do they implement a modem? Little daughterboard off the motherboard, at the opposite corner to the jack-pack, wire running UNDER the motherboard and around to a little extra 4p4c Modular screwed on to a bracket so it looks like it's part of said jack-pack. Any other computer manufacturer on Earth would have slapped a modem in a card-slot and called it a day.
Lazarus Long
"Think different" was their slogan... they went with that one after someone pointed out "Designed while high on cocaine" may not go will with the public...
I have a collection of old (pre-OSX) Macs, and I also start muttering about "what were they thinking" and "who came up with that idea" every time I need to open one.
tin2001: Sounds about right, I've had a few of those open myself and I do find myself asking quite the same thing. In those days, though, there were whole machines you could open and not find anything exceptionally objectionable, though. The really old PowerBooks, the ones with the trackball, were actually pretty well designed in terms of how the case came apart. Oddly enough, you can get the service documents for those from Apple to this day, and even those are super hand-holdy and read like they're written for an idiot. Don't expect block diagrams, circuit drawings, or theories of operation!
Your videos are making me want to become an electrical engineer. Absolutely LOVE your commentary!
"The board is now happy" You are the Bob Ross of computers
Rossmann
I really like when he says
“Fitter, Happier, More productive”
it kills me every time LOL
Go listen to some Radiohead, friend. I promise you will be satisfied
Don't delay. Update software today. 🙃
And downgrade later. Sometimes much greater.
I get my update fix daily. Thanks, Arch Linux!
I have 3~4+ years of experience working in a computer repair shop on Brazil. And watching Rossmann videos makes me realize that every repair shop is the same, doesn't matter the language.
I've never been so entertained by a guy fixing a macbook this is comedy gold
Did anyone else think he sounded like he was trying to hypnotize the pad into regular exercise at the gym?
Fitter ... happier ... more productive ...
Yes lol
Fitter. Happier. And more productive.
Regular exercise at the gym. Not too much thinking.
It's so satisfying watching electronics like this get repaired. Saves people a lot of money, and prevents this stuff from going to the e-waste pile.
This was a fantastic video. Goes to show avg consumers that it doesn't have to be a $500 repair just because the genius doesn't know what's wrong with it.
Element7 but aren't they geniuses I think Louis is the Real Genius and the other guys are just Pretenders
So how much was Louis' repair?
600
I agree, but he's far from a 'genius' to believe that poor solder joints are caused by software.
@MrXaryon For "Blown power circuit on motherboard" Louis's website says $200-$425, given the relative simplicity of this repair I'd guess he quoted about $250.
I would say that Steve Jobs is looking down and smiling, but he's more likely looking up screaming in agony.
Oh I do hope so. Can't think of anyone who would deserve it more. SJ was a disgusting, selfish, greedy greedy greedy greedy piece of shit.
rollyunicorn SJ made apple a pretty great company. It is Tim Cook and others that made it a corrupt company
Sam Bristow Exactly! People for some reason don’t get this! It’s time for the Crook to go!
rollyunicorn He was a jerk especially to his family but it was a MUCH better company based on products & customer service! Under T Cook is when Apple starting going down hill!
Unfortunately I believe you are right! He did NOT believe in God & unfortunately ETERNITY is a long time to review your mistakes!
I believe those apple guys, they couldn't have repaired this lol
Supraking55 the issue is that .. they can but they refuse since i guess this is not how they are payed
A+ comment
I think the would change the full motherboard
sELenEzI They are entry level workers who might not have even gone to college, most wouldn’t be able to. Their managers probably wouldn’t let them even if they are extremely experienced in doing it. Too much of a liability.
@@sELenEzI They really can't fix this. Only thing they can do is replace basic parts. They hire basic people with basic tech skills.
I may not be a hardware person. I may not understand any of the repairs(to any avail), but watching the solder flux melt is the most satisfiying thing ever.
Right after the "...you can't open it, 'cause AAAAAAAHHHHH", a massive firework exploded outside my house :') The timing was perfect
Are you ok?
Software updates break everything! This guy gets it.
Years ago, LinkSys walked me through a firmware update that destroyed my router.
The next tech I spoke to told me, "Oh no, updating without stepping through consective versions blows up a component on the board with a voltage spike, it's dead!" "You can return it through the RMA program"
Which you could, and it would take a month to diagnose, before they would then sell me a new one for full price.
Told them to eff themselves, bought a D-link, which worked perfectly from the moment I flicked it on. Sent them a photo of it in an e-mail😂
thanks noob noob
sad very sad what so many companies do when they release updates that comepltely ruin what was once perfect, its happening to things at accelerated pace, it really is a terrible consipiracy
NOT ALL HEROES WEAR CAPES !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
the technician apple need .......but don't deserve....
We should get him a super tech cape lol
The have soldering irons lol
But they do wear Black Nitrile Gloves
@@skywireless4163 actually, the technician Apple doesn't want, because that would make them a decent company...
these videos make me want to try repair something, just looks so satisfying when all the solder beads up perfectly
@L I actually enjoy fixing things. I've fixed mostly mechanical parts but never fixed electronic stuff. It's fun tearing it down and seeing the skeleton. I don't consider it tedious as I love learning how things work
"updates are a conspiracy!" best saying EVER!
As a geek squad agent, I am blown away by how the Best Buy/Geek Squad in that store handled that situation. Regardless of whether this scenario occurred before or after Best Buy started providing Apple care which changed how geek squad could handle in store hardware repair, an agent can perform an smc reset to at least try something. If that does not fix the issue, then the agent may still access the date of purchase and provide an accurate account of manufacture warranty to either send the unit to a service center or recommend the closest aasp. No, geek squad is not currently permitted to perform Apple hardware repairs and Geek Squad is not provided the proprietary tools from Apple to back up data from the proprietary m.2 drives if the unit does not power on, otherwise in older models data could be backed up but no repairs performed in store. But better information should have been provided to the client by that particular geek squad.
I don't know what it is about your videos, but I can watch them for HOURS without getting bored
Holy crap! When you panned out and showed the actual scale on which you were working! You must have God tier steadines.