How to Fix Out of Sync Imports in Adobe Premiere Pro (Mp4 video problems)
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- Опубликовано: 6 сен 2024
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WOW, almost 250K views!! Thank you so much and I'm glad this helped.
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Caleb Curry it didn’t
what about exporting it back to mp4?
It didnt help me
PLS MARRY ME, U SAVED MY CHANNEL
Hi Can i use your example video that you using is out sync, purpose for school, if CAn do email here : Iskandarm033@gmail.com
Caleb has already done all the heavy lifting, so let me give you a detailed explanation on what's happening and reveal how to fix all your sync problems. The reason this works is due to the format of the original video in the container. An FLV file as one example is a container for *usually* AAC audio and MP4 video--but it can house many other formats. So when Adobe imports the file, it uses the FLV importer--but this puts files out of sync if it doesn't match the formats inside. (I don't know why the importers aren't written to import based on internal formats versus file extension.) But so you'll more easily understand, most can relate to running into this same problem by renaming a Word DOC file with a TXT extension and then trying to open it in Notepad. It'll open, but not correctly--out of sync because the TXT is a container of sorts housing the DOC format. So simply renaming it to its correct extension resolves everything. Not knowing this, someone would probably rewrite the entire document from scratch or use some other manual solution. This is what we have all experienced--a lot of wasted time trying to manually sync the video and audio. But Caleb to the rescue!
Short version, the MOV format used on the iPhone 5, for example, is a container for AAC audio and MP4 video. This is the reason that this fix doesn't work for some people because MOV is the wrong extension, especially if their format is already an existing MOV file. The thing to understand is that MULTIPLE formats can exist in containers such as an FLV, MOV or MP4 files; so you can't assume that one extension will work for all files. However, for those still experiencing sync issues, renaming it to the correct extension should resolve the issue just as Caleb describes. For iPhone 5 MOV sync issues, renaming these files to MP4 will resolve the audio/video sync problem in Adobe. It merely depends on what container your device uses for its formats.
For the extra curious, to see what format your video is inside the container, you can download MediaInfo from mediaarea.net/en/MediaInfo. I suspect that the C920 is actually using a MP4 container for a MOV file, which is why the reverse is the fix. Those using MPG may be experiencing a similar issue, although you could just be getting "lucky" since MPG is an earlier sibling of MP4 and so either extension works. My hats off to Caleb because I ran into this same problem but then tried to consider what was happening. That's when I looked inside my MOV file and saw that it housed the MP4 and AAC formats--then renamed it. THANKS CALEB!
EVERYBODY give this comment a thumbs up!
Great stuff here!. Thanks C3 Videos!!
CalebTheVideoMaker2 You're welcome, Caleb! It was my pleasure. You saved me and many others A LOT of time. So, again, thank YOU!
ohh that's why, thanks!
thanx a lot bro
Mate your explanation has really cleared up a lot of issues, thanking you for actually taking the time and effort to do this. Very useful
I dunno what kind of Black Magic Witchcraft this is, but it fixed my problems...thanks dude!
Wow this is great fixed my stuff and my friends
Generikb Hey, Genny! Trying to fix my problems as well.
Right on, same here.
GEEEEEEEEENNNNNNNNNNNNEEEEEEEEERRRRRRRIIIIIIIIIIIIIICBBBBBBBBBBBBBBBBBBBBB
How does it work?
If this doesn't work, download a video converter like "Handbrake". You ever have webcam footage go out of sync in your video editor but when you play it on your computer normally it's fine? that's because the footage was recorded at a "Variable Frame Rate" and your video editor can only play back video at a constant frame rate. So download "handbrake" and convert it to a file with a "Constant Frame rate"
Great job, thanks man! I owe you a drink! lol
Thanks from me, too! Totally solved it with "Handbrake."
handbrake is not a viable solution when your videos are 1h+ long and it takes 30 min+ just to fix the audio on a i7 CPU
Also it won't let me drag the .mov in premiere ..
What do you use instead?
+low-q yes what do you use?
Thank you dude! I just switched over to Premiere from Vegas and I was *this close* to switching back because of how annoying this bug is. This fixed it for me. Thanks!
stfu
@@newLEGACYinc 😂 oh yea you tell him
@@newLEGACYinc bro what did he do
this all depends on what codec the audio and video were originally encoded with. this can be caused by incompatible codec like in your video or the video was recoded with variable fps instead of constant in which case your trick wont fix it.
u happened to get lucky in your video and whatever codecs used are compatible with mov container. youll know cuz when u rename and drop it in premiere itll say the file is damaged or unsupported.
for example, video in premiere pro doesnt work right with h264 in avi container but works fine in mp4. np can use ffmpeg to convert to mp4 right? well not if your audio was encoded with a codec that isnt compatible with mp4. so dont copy audio with ffmpeg and let it recompile right? the audio and video will then be out of sync and u cant just rename the file cuz the audio codec isnt compatible with the container format. so then youre transcoding your vid through handbrake and it turns into a time consuming nightmare.
im currently going through this process converting from lossless 30fps recording to h264 60fps recording. ive already wasted enough time that i couldve wiped one of my drives and ran 3 drives in raid0 to get lossless 60fps recording with no frame drops but now im on a mission to figure this out
it's unbalievable how 9 years later premiere is still a piece of shoot. thanks dude!
I've tried to rename mp4 to mov but when importing in Premiere, I got an error: The file has no Audio or Video Streams.
me too! did u find a solution?
I found another RUclips video that fixed this issue: hsmRkvHocI8 (gotta install QuickTime 7 & restart Adobe Premiere)
Forgot I did this a year ago, Now says the file contains no video or audio streams.
Happened to me too :/ Have you found another solution?
try install quicktime
Oh... my... god. Why didn't I find this video earlier? I've been trying to get my video and audio fit together for like 5 hours yesterday. When I searched the web, I only found people asking my question, but no answer. I am also using the C920 webcam, and your trick with renaming from mp4 to mov worked like a charm! By the way, I am using After Effects, and not Premiere Pro. The funny thing is, when I now import both files (mp4 and mov) and put them on top of each other, I can clearly see how one file got out of sync after some time. Man, props to you, thanks alot for your help!
Thanks, I'm glad to see that it was able to help you with After Effects as well!
me 2 bro
I tried but when I put it in as a .MOV it said it had no audio stream or something ???
+MajorShot same here
+MajorShot I think you need to download Quick Time first :)
+IHaTi You do need quicktime. MOV is a apple format
+MajorShot i prefer to just use handbrake works great for youtube
+IHaTi I like people like you, using the comment section for what it's meant to be used for.
THANK YOU SO MUCH! I'm making a video for my boyfriend and I thought I was going to have to re record all 30 minutes of the footage! you're a life saver!
Jenna Fly My lady friend did this for me once, such a wonderful gift :)
I can't even import the .mov in Premiere Pro because it says no video/audio streams.
same
It worked! I had to rename the file too, though. For some reason keeping the "copy" name and just changing to .mov did nothing. Weird.
It hasn;t worked for me :/
for me neither -.- the video is even faster than before and more out of sync
Same here
the programm Handbrake worked for me :)
the problem is that most of the Webcam stuff is not recorded with a constant framerate and this programm fixes it :)
at least for me it did :)
hope i could help you out
have a nice day
hey thanks, I'll try it out, have a nice day as well!
If you had this file not supported error, try to install quicktime, it worked for me ;)
I did that and adobe premiere pro came up with an error message "The file has no audio or video streams" but when I play it with my video player it works fine? Any tips? :(
Hi Caleb, I usually make videos with a proper camera, but I made one using a Microsoft Webcam this time. The video plays well outside of Adobe Premiere, but it is out of sync once I import and throw into the timeline. I've tried changing the file format to .mov but when I import, I get an error message that says "File Import Failure - The file has no audio or video streams". Any ideas? I tried cropping the audio but it seems to go out of sync every few seconds. Thank you for your time!
Hey guys, I had this issue and found another fix. I had some problems with changing the file name, it worked... kinda, but created other problems. After some searching I discovered this is due to webcams using Variable Bit Rate instead of Constant. You can actually just re-encode your video using the free encoder HandBrake to have a constant bit rate and it will solve the issue.
Thank you!!
Thanks for your comment. I spent a whole morning on Premiere Pro help and couldn't figure this out. Changing the bit rate to constant worked perfectly.
yeah I used this method also.. but keep in mind that it will loose some video quality
i did exactly like you but it premiere pro says this file doesn't has audio or video streams! i even installed quicktime, any ideas? or just answer what's the solve of this
Hahaha - I can't believe that worked! A client brought me footage that was shot on a webcam and asked me to make changes. Played fine in Windows 10 OS, but lost sync in Premiere. You wicked genius, you. Thanks for saving my bacon!
+Dave Tuck I'm glad your bacon was thoroughly saved!
+CalebTheVideoMaker2 Cheers buddy, this worked!!!!!!!!!
+CalebTheVideoMaker2 Hey this still isn't working for me could you give me hand by contacting me through Skype lewis.astley2
its no working its say me the file has no audio or video streams what i need to do?
Wow -- I can't believe that worked either. Halfway through this video, I was thinking "Am I being punked?"
My friend has been running into this issue for years, he is what I would call a pro at Premiere, he told me of some convoluted fix through Handbrake...you sir are a genius!
I already have .mov file and it is iout of sync
Healthy Mango same
This doesn't work- sorry to be that guy, but it doesn't work at all. I tried it, and now the /mov file won't import at all- it says "The file has no audio or video streams".
GoDoFcRaP42 Do you have quicktime installed?
Nope- I'm assuming I need that then?
+GoDoFcRaP42 i am getting the same sentence ... can someone explain this ?
+AHS HD if you don't have QuickTime installed the .mov will be redundant!
+GoDoFcRaP42 use handbrake. if youre interested in this solution, just answer me.
this 100% didnt work, changed it to move and the video is still totally off synce to the voice
Worked perfectly! If anyone has problems make sure you installed Quicktime. If you want to replace the media with the new mov file and you have video/audio errors delete media cache files and reopen Premiere.
Unfortunately, still have the problem. Actually when I've changed the type of the file it even got worse :////
Me too
yea mine even get cut on the duration ;.;
16 years of video editing and you just schooled my a$$ completely. Thank You very much!!
Amazing fix - last time I had this problem I wasted hours re-encoding files - thank you!
even after 10 years this video still helps,
i'm currently using windows 11 and adobe premiere pro 2024.
but my problem is at sound that missing at some point.
i'm done fixing it just by changing the extension from mpeg to mp3.
thanks man!
nope. did not work for me. My video sound still goes out off sync when I try to edit it.
Yeah, its fine for about 5 seconds and then is slowly starts to get out of sync....
CAN SOMEONE PLEASE HELP ME :(
same
You can download a free application called handbrake. The app lets you render your video losslessly which worked for me. When rendering just choose lossless (placebo quality) and constant framerate. Let me know if it worked for you.
rather use sony vegas than download some free app and wait extra 30 mins to "export" the right type of file that will be in sync
Sony vegas is easier, but adobe premiere and after effects offer far more flexibility. It comes down to the quality of content you want to create.
This did NOT work for me BUT!!!!!! It gave me the hint I needed to get around it. Note, I'm still using CS5. It doesn't like MOV - it says "no audio or video streams detected". That said, I used "Any Video Converter" (free tool) to CONVERT my MP4 to MOV and THEN I renamed the actual MOV files to MP4 (to get around the MOV error) and it worked!
Awesome video, this was perfect. It had been driving me crazy for MONTHS! This is a game changer for me. Gave you a thumbs up.
Didn't work for me unfortunately, said my file had no audio or video streams, annoying when all my recordings are in MP4 files but even after changing them to an MOV file they don't play at all and the original mp4 files are out of sync, time to try sony vegas instead :)
When I try to import the mov file Premiere gives me an error that says "this file has no audio or video streams".
I followed everything that was said in this video. How do I fix this?
I am having this same issue. No found fix yet.
Maya Huskee
I find that putting the video in VLC and running a screen casting program works pretty well, but it reduces the quality by about half. :/
Same issue
samsies.
When I figure out the solution, I will make a video about it for you guys. So, subscribe until then.
this works! I have been having problems demuxing and remuxing video files from the c920, thanks to you I have solved it,
for anyone interested here is my current (very minimal) workflow for audio-video sync using avidemux and audacity:
1. Start recording audio from external mic o array of mics on audacity.
2. Start recording video using logitech app (best video quality) use default camera mic. Clap to sync audio sources afterwards. Let's say this is video.mp4, make a copy of the file and rename it video.mov
3. Mix the full audio track to your liking on audacity. Export audio to wav, say hqaudio.wav don't remove the clap.
4. Open a new project, import the audio from the video file (may require ffmpeg for audacity which is free) and hqaudio.wav , move the hqaudio track so the claps are in sync, it is easier if you use the spectrogram view. Trim the track to the length of the original audio extracted from video. Export it, to say hqaudio2.wav
5. Import video.mov to avidemux.
6. Change the audio track to the new hqaudio.wav, don't move anything else, use the default avi muxer to export the new video.
enjoy!
anyone else having this problem on a MAC? My quicktime files are already .mov files, and they gradually get more and more out of sync!
for mac, rename to .dif
Thanks man, works perfectly.
For everyone who has the problem with importing MOV and getting error that says "The file has no audio or video streams" here is the solution in 2 steps.
Of course we are talking now about WINDOWS OS. :)
Step No 1: Install QuickTime 7.7.9 for Windows, I will not paste the link, it's easy to find it on official apple support website (FREE)
Step No2. Open your AdobePremiere, Go to Edit ---> Preferences ----> Media and then CLEAR media cache.
Close software, open it again and make some awesome videos.
Cheers!
I've got Windows 10 and it does not work :c (Adobe Premiere can't load the file because "there is no audio or video track").
download QuickTime
I did it and it works, thanks a lot :)
how did you resolve this issue ?!
I downloaded quicktime and now it works :)
woww ... it worked ... I wonder, how did you figure this out :-)
No. This does not work. It works fine on an old Premiere version but on the newer Premiere, when I import the video, the audio is out of sync... the same video is perfectly fine on the older Premiere on my PC... freaking BS
Thanks. short and concise. worked like a charm. take my like.
I'm afraid this didn't help. After changing the file type the audio was still out of sync.
It got even worse...
I have a gameplay video with voice and game sound in a video.
But only the game sound is out of sync...
How do you record? With Shadowplay? There are issues with shadowplay and adobe...
DoktorAimless im using amd vce.
Simon i dont know this recording-tool, but it is important AMD VCE is recording a constant framerate... try to use handbreak first and then use adobe again
DoktorAimless im now using movie maker. It gets the job done xD
I only had a 30 day trial for premiere pro...
+DoktorAimless Oh hey I'm using Shdowplay! I have this problem. I have moved on to OBS, but this is a n older video that I still like and would like to post. Can you help me on that?
Caleb I a writing to you because you have done it. Like the great Roman and Greek empires, your channel will last for a thousand years of prosperity. I wish you the best in all of your future endeavors Mr. Caleb Curry. Thank you for your kind words of technological encouragement. Best wishes.
You SIR, deserved a cookie . . .
For those people who still can't sync the video, make sure Update your QuickTime, and then restart your Premiere Pro.
PS: I used PremierePro CC and this works perfectly
iphone mov files already out of sync :(
If you find a link to a solution, please let me know. This seems to only solve webcam footage.
Also my problem... (And it got worse when my computer updated itself to Windows 10...kinda pissed at Windows right now.)
Ok, just tested this and it would seem that if you do the opposite (MOV to MP4) it will have the same effect... I'm using a choir recording so I have a good rhythm to go off... Give that a go. :)
Hmm, nope, still out a little I think...
Not working for me :/ it loads fine but the audio lags behind more and more as the video goes on, where as it doesn't in VLC or any other video playing program.
It works perfectly, thank you so much! :D
Lol
The video I'm having a problem with is already a .mov. Does it work the other way around if I change it to .mp4?
To answer my own question, IT WORKED. I made a copy of the file, renamed it, and changed the extension to .mp4. Thanks Caleb! Blessings!
Yeah still out of sync
It worked!! But i have a feeling that this will not going to work in certain videos. I read something about this in a forum and it says that the problem is the frame rate, it is not constant. Premiere doesn't support non-constante frame rates in videos. I have this problem with some of my gameplays and it's really annoying. But thanks for the help!
Thank you so much. I have been going crazy trying to fix this by moving the frames of the audio around, but this is an instant fix. One more question does RUclips support the .MOV file, or when i export will i have to export it back to MP4?
I don't understand why people dislikes this. (presumed it did work to them). But it worked for me. As simple as copy and rename the file (from mp4 to mov). The issue that I have was my gopro file has this problem. If anyone has the technical knowledge, can someone please kindly enlighten me of what actually the issue was? and how can this (renaming file) work? Many thanks. And thanks Caleb!.
Can I give multiple thumbs up to this video? You saved my life! You're my HERO! I was having audio sync problems with Periscope videos in Premiere Pro (Im fitting the video inside of a template). I had tried everything to fix the problem. I spent hours trying to figure it out. Finally I watched your video and I changed the extension from .MP4 to .MOV and voilà - perfectly synced crystal clear audio! Thank you! Thank you! Thank you! I cant thank you enough! Again, you're my HERO!
Thank you very much! Changing it to *.mov fixed the out of sync problem but gives wme stripes over the video. So I tried changing it to *.avi. Works like a charm. No out of sync, no stripes. Everything's perfect!
I had the audio sync problems in mp4 imports too. I digged in and found out why exactly this happens. The problem stems from Premiere not properly handling web-compatible (Fast start, or "fragmented") mp4 streams. So, if you disable web-compatible mp4 stream creation in your capture software (in VLC the checkbox is present in Demuxers/mp4/fast start stream), the audio sync problems completely disappear. Premiere CC is only compatible with a standard mp4 stream and imports it properly. When you rename your mp4 to mov, you simply tell Premiere to treat the stream with Quicktime demuxer (must be installed). This way you work around the problem but not actually solve it.
Jesus christ i was looking for solutions for this on a loooong time, making it constant framerate on handbrake, etc, but thanks to you i dont will need to waste so many time now to make my videos, you are a master man!
My past obs recordings are in sync, why tf did it just start being out of sync, I haven’t changed anything
It worked! Thank you so much! This will make editing so much easier from now on.
Dude, I tried this method but the reverse way like some of the comments have said. I had an .MOV and changed it to an Mp4 and it worked. I have to wait a minute or 2 for my audio to fully load in Adobe once imported but it worked. Thank you so much.
This might help someone - I was having a problem similar to this, but instead of all the audio being out of sync, it would 'drift' so that the end was not in sync...and the video was only a little over a minute long. I went about it backwards - instead of using the .mov video file in Adobe Premier, I renamed it to .mp4 then brought it into Premier. I had already edited the audio and exported as a .wav file, so I used that for the audio instead of audio that was with the video file.
This solution will not work on every video format out there. I've got a .mov file which has the same problem in premiere but works find when opened in a media player like quicktime or daum. So it really depends on the codecs. Audio out of sync is still a big bug in premiere
The official Adobe advices: only start the software, nothing else, import one file, wait for full adaptation, then save and shut down computer. Then restart, load another one...
*And it doesn't even bloody work.*
Your tip *does.* So, well done, you're saving dozens of hours of editing for every person importing videos with sound. Cheers, mate.
Thanks. It works. I have CC2018 and some of my videos recorded on iphone6s (720p30 MOV) video audio are out of sync. And the out of sync amount varies from different part of the video. I tried your method in the other way around. I copied and renamed the MOV to MP4. Surprisedly, the out of sync issues are GONE. You saved my life, man.
when i drag the .mov file in the premiere pro, it becomes an audio :3
Converting it to .MOV didn't worked for me. But I figured out why. It seems that the video I imported is in a different frame rate from the project file I'm working on. The video file is from a gameplay video I recorded on my mobile device and it was rendered in 42 fps while my Adobe Premiere Pro project is in 30 fps. You have to convert the video file with the same frame rate of your current project file that you are working on in Adobe Premiere Pro.
I have different problem, when i import video to timeline...the premiere removes muted moments which are in the video. It's twitch VOD and sometimes it's muted due to copyrights. Then the audio is desynchred with video because of that. Any idea how to turn off this muted moments automatic remover?
If this doesn't work after you changed the file format, you need to download quicktime, but once you've downloaded it, find the video, right click it and do open with > quicktime. Play the video for like a second or two, make sure it works, then import it. After this every time you change the format to .mov, it should automatically be using quicktime, but if not repeat the process. :)
Nope this doesn't work for me the audio is still out of sync and yes i did the quicktime stuff.
Hey man I need further help :/ I did everything like you in the video. The video is now in .mov format. But now I can't import it into Premiere. Premiere always says "This video has no Video or Audio Streams".
same with me..before this it work like charm
I get a bizarre problem where it cuts the file TIME in half, the video plays at double speed, but the audio plays regular. But the file(and audio) end at the halfway mark. Weird
your a lifesaver dude. I could not figure out why I could not get the whole 50 min video synced with the audio for the life of me. You saved my project, literally. Big Thanks!
I'm not really sure if you can solve my problem, but theres no harm in asking right? :P
So I record videos using the LogitechC920, now upon playback of the actual video, everything is as it should be, but when i import it into premiere pro, the pace at which my video plays is fast but the audio remains the same. Any ideas on how I can get the facecam to match the audio in the program?
Thank you!!
Edit: didn't actually work for me, but what worked was clicking the video in premiere, then in effect controls, there is Variable Frame Rate Mode, I switch it to Smooth Video Motion and then it works
nope bro, mine comes with MOV already but still video and audio not sync. I Do vice versa for the file extension but still having out of sync.
All the Adobe dudes could not come up with a solution. This saved me redoing a very important video. Thank you!
You are a genius! I film my band regularly using mobile phones on tripods and I've always had issues with the sound syncing. Renaming the mp4s to movs completely fixes everything.
For importing cell phone video, not only did this fix the audio sync, it fixed the 180 degree flip I was having to do for some reason. Thanks!
Did not work for me, used Quicktime and everything but premiere would still say there are no audio or video channels
Man, i'm brazilian and there's no explaining about that problem in portuguese
You just saved my life
Thxx
the file that was out sync for me was the MOV file. I tried to convert to MP4 instead following ur way and it worked as well!
I use a mac, and I'm importing videos from photo booth. They are already in the .mov format and they are STILL out of sync. I'm trying to layer some video. The audio is in sync but the video is not. Help would be appreciated, thank you.
Unfortunately I can't import .mov files into Premiere (I already installed K-Lite and Quicktime and it didn't work). I already rename it to .mp4 for the videos to open in Premiere, but they get out of sync. Handbrake is a slow solution for long videos.
This did not work for me, still Out of Sync on import after it conforms the video. I can't seem to find a good solution to editing video files with variable frame rates (which is what most cell phone videos film in) without losing Sync in Premiere. Guess its time to save for a real camera...
Couldn't figure out this issue for forever, come to find out just a simple file conversion! Thanks so much man, helped me with a lot of issues!
Sadly for some reason it did not work for me. :'3
I tried this out and it DID work... For the first half of my footage, then it stopped working during the second half.
Does not work with my editor. After I change the file the editor can't even read the file on import. I do have quicktime installed. Guess I have to go and do more research.
it doesn't work with me, it sync for 10 second and after the audio go again out of sync, it sync only 10 sec
I did it and I got this:
Error the file has no audio or video streams.
any help?
I had the same problem. Then I downloaded and installed Quicktime ver 7.7.9. Restart my Premiere Pro and then Boom! It works for me. Try it! ^^
It Worked for me.This was my problem.
I had few hours of diablo 3 gameplay recorded with ShadowPlay from Nvidia software and after importing the file in Adobe Premier Pro CS6 the audio was about 30 seconds out of sync in 1 hour video.At this point i did that thing in Control Panel and copyed the file and rename it with ".mov" extension .Reimported it in Premier Pro and the video had a bad resolution but after cutting and exporting the video was perfect with the resolution and audio.
THANK YOU friend
Sir you are a life saver, I don't know how many videos I have deleted due to this problem but now I can finally start uploading some of my longer videos.
MOV and DIF both didn't work for me :( any other suggestions?
EDIT- i do also have quicktime installed
Wow. It actually works! I use Elements rather than Pro (the simplified and cheaper version) and recently came across the problem with an mp4 file. No clue what the issue was. Playback was fine when it came to the original file, but once it was imported into Elements, the sync grew increasingly worse towards the end of the segment. I thought this was only in my workspace and tried to export it. Same issue. Tried the method above and WHAM! It solved it. The only draw back seems to be the playback in my workspace seems a bit choppy when trying to play it, but it's fine upon exporting which is really the important thing. Thanks Caleb!
Unfortunately this did not work for me. Still out of sync.
GREAT! thanks. Had to look for it in Mac. Just be in finder -->go up in FINDER-> Preferences -> advanced-> check first box of SHOW EXTENSIONS. The rest is the same.
great tip, looks like it works for others but i still have the same issue, the video file is in sync when playing in VLC but out of sync in premiere ...grrrrr
same did you fix that?
@@user-bb6rl6ci3x no, the only way I managed to fix it was by, cutting the clip and splitting the audio from the video and than adjust the timing
Interesting - we have one year later and still this happens in Premiere CC 2014.1 - so your video saved me a lot of search and realignment. Maybe the import messes the synch up on MP4 and another import process step is used for MOV... as it is still the same file. Thx man!!
My problem is different. I have MP4 Phone video with audio track I deleted because they were unusable due to poor quality. So I laid in MP3 track on a audio overlay. There should be no synching or linking, everything is very primitive (I'm an amateur) - the video should play wiht the MP3 track no problem but I still get Video/Audio Clock Out Of Synch Events and it doesn't matter if I pre-normalize the audio track to remove match peaks to average audio value or lower the volume or the gain - i still get the sync error.
Why do we need to uncheck the "hide extension for known file type" first?
Worked for me! Thank you for this tip! I've been using Premiere for years and every so often the audio desyncs and I always manually and tediously edit it all so it fits... many many thanks! you've saved me tonnes of hours or work.