13,000km Tata Nexon EV Owners Review - Facing Service Problems
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- Опубликовано: 3 окт 2024
- Tata Nexon EV mein kya aata hai, how does it perform? How does it fair? We share all the details with you. Check it out in detail about it.
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Thanku Motor Octane 😎😊
This review was literally the best
The owner was soo honest and real
He told the pros and cons
Hope all owners tell the real side of their ownership and not be biased towards their car
This man is really a very pure hearted person. Inspite of facing so many problems he is so cool. Still recommending this vehicle to everyone. This will be a deal breaker for so many customers. Hope TATA motors take note of this and train their dealers all over India.
But it will not be a deal breaker for me ...
If everyone will think about their own profit rather than country or the whole world , then there is no need for them to be called as human beings
@@nirbhayatiwari5425 i means if you compare 300 rs per 200km vs atleast 1200 rs per 200km its obvious which is better
@@anustubhmishra Ok
@@nirbhayatiwari5425 you are free to sacrifice your life and comfort "for the country" but there's no way I'll accept this pathetic service for an EV. I won't mind switching my petrol car for an EV one but not before they prove that they can be as reliable as a petrol car.
@@yomamasohot6411 Ok ....
You know some customers don't understand the mechanism of EV and it's procedures and think that they are oversmart ..
That's why only 70% of the problems happen ..
Probably best customer review, very honest and genuine,
A share will be helpful :)
What ever issues this gentleman faced would have been a deal breaker for me. I’ve been driving Honda’s for the past 10 yrs. apart from a simple punctures I’ve never faced any issues.
Yes man..dont go for tata cars
Hondas not Honda's
same here, honda is best !
@@Foodie_Cooking_Loverz I'm owner of tata motors since last last 14 years with 3 cars indica nexon and now punch... It depends on dealer
I am on my second Honda never really faced any such issues. Which is why I am waiting for Honda to release a EV.
When the video started, I was like wow, I can consider EV as my next car.. but by middle of the video, that idea had to be dropped. This Gentleman just broke all myths and showed the true issues a real user would face. I am sticking to ICE cars that too Maruti for my next one till other players are strongly established.
You should consider Honda city hybrid it gives 20+ milage in city
Ertiga ZXI CNG for me!!
Not vw, Honda seedha Suzuki.
You should have watched the remaining video 🤣 he gave a 10/10 for ev Nexon
Ok
The guy is proactive in every situation he expresses, be it planning trips or before buying knowledge or getting seperate meter for charging at home.
People who are more laid back and relaxed nature doesn't care about planning so much when they want to drive a car. They will be unhappy for sure with the car.
I think EVs still have a long way to go to be fit for everyone.
But do you know , Teslas are rated best for the road trips by US citizens and also of many other countries
@@nirbhayatiwari5425 Tesla is making ev since 2010s and their battery pack are of li-ion and are of higher capacity, and even on direct comparison with EV Max the price difference will be 17-18 lakh rupees.
@@thebuddhasector9493 You will never know the difference between Tesla and others ...
Because there is a lot more facts underneath which will take a lot time of mine to explain to you ...
@@nirbhayatiwari5425 you could take you time and explain me, I am open for new things... BTW I have done my research on Tesla
@@thebuddhasector9493 Nice 👍👍
Very nice review. He has just pointed out Tata's dealership and service experience and service also. I was looking for a Harrier but i wont buy any Tata car till Tata revamps its service quality.
So what is your next car options?
@@sunilbeck1086 Go with Mahindra or Toyota
Go with Scorpio or XUV 🔥
Same here … me too was planning to buy Nexon Ev Max XZ Plus Lux with 7.2 KW Fast Charger which would cost me around ₹22.30 lakhs in my region .. so now I am little feared after hearing this Gentleman review.
@@AbhiSingh-fn8uh Actually, avoid newly launched cars for at least a year or two. Seems like the Indian market is spitting out low-quality, half-assed cars at customers and demanding a steep price. Either that parts quality and personnel have dwindled.
Great ownership review 👍🏼.
This shows Tata Motors should work very much on after sales service.
I will still wait 1-2 years for the EV ecosystem to evolve
I own ZS ev, i never faced any kind of problems in my car, I think ZS is best choice over Nexon EV, yes it's bit expensive but it is worth it
It's a Chinese vehicle
@@maheshrathod626 tata ev has chinese battery and chinese motor... most expensive part in ev cars.
@@santsingh3288 ya its true but in future we will get Indian battery manufacturers
But if we purchase directly chinese products they may not pay tax and send money to china like what Vivo did
6-7 lakh ki battries daalni padhegi 1 lakh 50000 chlne ke baad. ev lenne ka matlab paisa barbaad
how patiently he is giving the answers
unka pura ek din waste kar diya service me fir bhi intne calm he 🙏👌
Atleast 2 charging points should be made compulsory on every petrol pump if government really wants to promote EVs.
Same main v whi sochta hu
Practically not possible
@@kunal7251 How this is not possible.
It will cost only around 4_5 lakh Rs for two ev chargers for petrol pump owners which is very fare in comparison to their earnings.
TATA should focus on their customer service
I think no matter how good the product is, if its after sales service, service quality , parts availability and service network is not good to maintain a car for at least up to the loan period like 5-7 years. it all really matters when a common man invest lakhs of hard earn money to buy a car for his family. Reliable low maintenance and peace of mind experience owing a car. that's a big deal breaker i would say. i owned TATA nano once and i had to sell this car in under 3 years due to their service quality which i actually never wanted to on that the exchange price they offered was a real pain. once i had a central locking relay problem and they could not arranged it for a car just 3 years old. they just wake up next day and discontinue their car without thinking about the customers. it makes a huge difference in considering a product that a company itself cant maintain it. people say Honda, Maruti and Toyota don't make good cars but the truth is they actually make car reliable cars. people complain about safety and plastic quality u go and check these cars aged 5-7 years even with that build and plastic quality those cars looks and drives gets handsome resale value. its only because of their service quality, customer satisfaction, and service networks. that makes them so future proof. NO doubt TATA makes good car but these people have to go a long way understanding things that if u service a low quality build car well it will run ages than a good build car serviced worst.
As a fellow Nexon EV owner, I can confirm that Tata's service quality is absolutely pathetic.
Car has completed 7000km & has front suspension issue on driver's side. Portable charger overheats and does not charge the car to 100%. Meanwhile, Tata's sales rep pitches me extended warranty on a car with extended warranty and outright lies to me by saying Nexon EV has 1 year warranty on car (instead of 3). Tata needs to seriously up their game or they will be slaughtered by the competition of upcoming, reliable EVs.
I had an annual service and paid 11K for tigor, oil & filter and some small consumable parts change and all this was recommended by Tata. after a month of service went to a local shop fof denting work, asked mechanic to drain oil and it was all black oil after running just 300km. I asked him to do full service and paid only 4K.
That denting work tata was asking 15K not panel change just denting, which was done by local shop in 2.5K with repainting. Watta loot by this company. They have profit-sharing with authorised service centers, so its beter to get service from outside as soon as ur car is out of warranty.
however, EV owners are stuck with them only so if nearby service center is bad then u r stuck with them forever. Else sell it.
TATA makes good cars but dealers spoils it.
TATA is very careless about handling their dealers who spoil the show. TATA dont respond to customer grievance. I too own an EV of Tata. 😓
True 😑
@@girisanviswanathan7225 Agreed. The car is great. It's silent, it's efficient and I've never been disappointed with the range either. I'm just highly disappointed with the service and the fact that Tata isn't even *trying* to work on it's flaws, just riding the high of their sales.
@@techcloud2510 No issues in terms of them over charging for parts, however yes, they don't take responsibility for parts covered under warranty and are very whiny.
Motoroctane as a media house should take up the issue with tata motors higher authority to avoid any future customers to face similar issue.
Tata has the opposite philosophy to Maruti.
Maruti - Not so good cars, but great after sales support.
Tata - Great cars, but not so good after sales support.
This is what we love about your reviews Motoroctane team. Beautiful review.👍 ZS EV seems better choice although a bit expensive unless we have more options coming in.
Yeah right, i am thinking of going for the same. Any inputs you had like to give?
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Hi...... Very nice video, Navnath ji is my ex colleague, nice to see his video and congratulations to him for buying this vehicle
Thanks!
Appreciate MotorOctane and Rachit for bringing genuine reviews.
People always talk about pros and not cons.
Reviews should be Unbiased and Genuine.
21:18 software issue should have been handled remotely by the company
Among all companies in India, MG is best for their customer service. Their response is simply outstanding and you will feel so delighted
sir aap bohot geniune person ho bohot soft spoken ho itni problm aane k baad b aap acha bol rahe ho baaki pura din bigadne k baad b aap itna acha bol rahe ho
its true product is awsm par sevice issue hai..even my tiago alingment issue its not sloved by tata service center..usse acha maine bahar se kara liya tha..tata should improve there service network..skill wokers and employes hona service par..other than that i m happy with my tiago..😎 awsm customer review..keep it up sir
No offense to him or anyone else facing issues with Nexon,
It's typical tata experience and if you feel disappointed because of that, then you need to rethink your expectations..
They have a reputation of poor reliability and bad service response for a reason..it's because of 15-20 years of customers complaining
Not some anti tata campaign which was sponsored by China or pakistan
Exactly. Yeh koi nayi cheez nehi hai. Yeh bahut salo ne chala aa raha hai. Aur lagta nehi yeh kabhi thik hone wala hai.
Itna kharcha kar diya hai ab kaise bura bol sakte hain...
With these thoughts he is still recommending the product. I don't think in today's time when u have so much options we need to go for a car which has so much service issues. He also said suspension was changed...Whatttt...is it acceptable in 2nd service??
Petrol ka paisa save karke, family ko cab se bheja, khud can se gaya and din bhar highway pe khada raha, u have paid a lot my friend. Thanks for sharing this...I am thankful that I purchased a bigger Creta SXO instead of Nexon EV. It was in my top list some time back
A nexon owner suffered almost the same fate on jaipur delhi route. Their review is either on dds or man and motor channel. These service related issues are not restricted to Tata's EV only, their ICE cars also suffer because of service issues. Any car is at the end of the day a machine and machines can fail, that's not an issue but the after sales service has to match the product to gain the trust of the people. This is the reason why companies like Maruti & Hyundai sell so many cars because they have built a trust through their brilliant after sales service (yes, they do lack build quality), even though Tata has the superior build & offer better bang for buck than many of their counterparts.
Wonderful video solved lot of confusion.
Good review, very realistic. I don't have EV car, but have EV two wheeler (Ola Scooter). Looks like EV market is still getting matured, so starting with EV bike is safer than car. If going for EV car, do all research and have backups plans ready because dealers are still not upto the mark.
Keeping yourself up to date is the best option for EV owners.
Isn't this the similar story we started hearing for Ola electric before it went down! 😂 Thanks for sharing this experience! Cheers!
Well Tata nexon is already in market for years , it can't go down .. Keep dreaming
@@arshu2019 I agree it won't go down! Quiet big player but what is highlighted in this video is something Tata needs to take seriously.
@@akashgoel601 yep
customer is very knowledgeable n honest reviewer of his car 👍🏻
Same problem happened with my Nexon EV Max but after service, Must say their Road side Assistance is very bad, I waited for around i was waiting for around 6-7 hrs with my family near Pune. They really don't have any clue. But overall a great car if u drive EV and after that if u drive the ICE u can feel that immediate difference. Anyone who is planning to buy the car just go for it you wont regret the decision.
Most honest review. Nice vlog, Rachit bhai!
The incident the customer has shared does fall under the quality of service experience - not a good sign. Tata motors are sitting on a huge growth potential but unfortunately these gaps are letting them down. Hope they do justice to the good product line they have
Exactly. We won't tolerate whole day waiting for mechanic especially with family
PDI of electric vehicles ma ek video request ha pls make
Hats off to this gentleman who faced so many issues but still says he is ok with the product and service!
Yes it is true, their service is lacking. But i will say having used most brand cars in India. Service is poor from most dealerships!!!
Because our consumer forums and courts are over burdened and useless!
Plus there is major parts shortage in all companies as of today!
Personally i only have experience with Honda and Hyundai and I absolutely love their service. Fortunately I never had to avail road assistance, but whenever I had a complaint regarding something in the car, their people always resolved it within 24 hours. Recently my creta's paint started fading. It's a 2017 model. It's been almost 5 years since I bought the car, so obviously it was out of warranty, and yet they fixed the colour without charging anything. This was the only time when I had to give my car for more than a day.
Not true. Using a VW here and so far I have good experience not only with their after sale service but the road side assistance as well. If I had to go through what this man had to with Tata I would have sold the car in a heartbeat.
Don't know why Tata and Mahindra are not improving their service
😑😑
Unable to charge my nexon
Tried everything by realeasing the lock liver above the wheel, handbrake etc yet it says connected only. Unable to charge now
Just make a video and post it in RUclips, so everyone can watch it
Hats off to his patience . I would've lodged FIR for deficiency in service.
yes nice man plz bring REVIEW OF TATA NEXON DARK EDITION 2022
Its black. yw :)
I own tata ev nexon, i covered 4500 km in 4 months, But I have never faced any issue touchwood.
I am very confused between blue and white colour. Please suggest a colour comparison too. Thanks.
Amazing review. He shared exact real thing happening in terms of dealership and service of Tata. They really have worst service ever. I own Tiago and I have also faced very bad service experience for more than 3-4 times.
Increasingly, one now expects that atleast one or two of the dealer workshops in big cities should be dedicated EV workshops, in the very near future. With numbers going up, this will be essential.
Sir plz do video on Tata Nexon dark black
Seeing this review I am totally disappointed with the service of the dealers of the TATA EV which is very discouraging. Tata should consider strict quality control & service by their dealers. We can't blame Rata Tataji for this There may be idiots whom that innocent person may be trusting. If EV is the future of India maybe hydroelectric or solar as per our dynamic Minister Mr Gadkari ( if he isn't fooling people) to go green and then raise the price of the power shouldn't be a concern to the users of the EV vehicles. The service provided by the dealers of Tata Motors is a big concern because it's Indian Mentality "Kuch Bhi Karo chalega, bas paisa kamana hai". If the dealers are truly professional this situation will not arise. I'm interested in purchasing an EV but the attitude of the dealers is disgusting and not encouraging. This person is truly sincere too in his comments. At a Service Station when I take my SUV for service the Service Advisor tells me what he has done for me at a reduced labour rate and what service has been done to my SUV because he is more particular about the tips rather than the service of my SUV. Unless Indians change their attitude and mind and system of working, it's difficult to achieve what our great PM says.
Rakshit I recently purchased nexon ev max after your consultation. I want to feature in long term review in it, uptil now I have driven 2000 kms
Hi Doc
Let’s do it after you share your details with us on motoroctane.com/mystory our team will stay in touch with - when some more kilometres are done. Maybe 8-10k
Rachit ji, Tata service persons r not active in pin pointing the root cause of problem... Even I had to tell them where the problem lies to rectify....
nexo ev max base model and zs ev base models are the most vfm EVs in india as of now
It's not good to invest more than 20-22 lakh on ev currently
@@aayushmaanjaiswal0806 💯💯
Tata motors should genuinely reach out to this customer and reward him something for his positive attitude !
Nexon is the current best electric car in 15-20 lakhs price range
zs ev base model is slightly more vfm
New mahindra one will give a tight competition ig
@@senpaishady3421 Mahindra focus on production rather than making new models
@Lashiv b wo ev max ka bta rhe bhai mere ... Ye normal nexon ev hai
@@sky.1505 seriously, Mahindra main problem is manufacturing delay. XUV700 waiting is now 22 months. I mean seriously? Is that even worth?
Same is happening for THAR and now for ScorpioN
Truth to be told, I am also facing a ton of issues with after sales services.
Can you pls do a Sonet owner's review?
its true product is awsm par sevice issue hai..even my tiago alingment issue its not sloved by tata service center..usse acha maine bahar se kara liya tha..tata should improve there service network..skill wokers and employes hona service par..other than that i m happy with my tiago..😎 awsm customer review..keep it up sir
Can you make separate video on EV charging metre at home, it will very helpful, i face same experience regarding instalation EV meter at MSEDCL office they don't have much knowledge
The amount of car Tata is selling is good, but if they don’t focus on service after 3-5 years when their current vehicles ll start giving problem customer ll go max on them which ll impact their future sales and stocks
Plz send this video to tata service center and tata dealers for education purpose , so no one will suffer like the pbm face by this person for attending pbm
TATA ,❤️❤️❤️ ,Real indian fan boy.
Nice choice.good decision.
RACHIT bhai ❤️❤️❤️ your channel
Aurangabad nahi re sambhaji nagar 🚩🚩🚩
dhanyawad bhai me bhi lela ka soch rahahu ev Nexon hi
Lelo bhai .. Congratulations in advance 🎉
Rachit ji ! Nexon ev max walon ka bhi review kijiye plz
Even we faced a similar issue with Nexon due to DPF issue. Mechanics never came from the RSA, pathetic service from TATA. We never got the second fob key too
in Raipur Chhattisgarh tata's outlet is amazing with very friendly staff and car delivery is very fast after service mostly before their given scheduled time.
Sir I have recently purchased this EV but the MSEDCL people are not agreeing to set up a seperate connection for the same, Can you please brief me with the process and share the details about the gazette you mentioned in the video.....nice and informative video....loved it!!!!!
yeah even same for me if u find out please comment tagging me :)
Pls drop your mob. No will share you procedure
I got separate meter for my ev max expected to be delivered either on 24th July or 2nd Aug.
EV meter has to be applied online, if you want to do everything on own then it's lengthy process and as Mr. Navnath rightly said MSEB staff don't know anything about EV meter.
I appointed an agent who did online application to installation for me.
@@swatipatil6858 can u share his contact with me and in which area is this guy.
@@swatipatil6858 I also need contact details of agent in Pune
Motor octane should also review after sales services of different brands rather than just features 😞😞😞
I m a nexon owner and i am very happy to its service, kyunki service mangne se nhi milti galiyaane se milti h.
😂😂😂
🤣🤣
Very honest review
I was laughing with watching that-
Tata motors walo eV ka knowledge nhi h mene khud unko btaya and
Electric department wale ko B ye nhi pta govt ki koi policy h eV vehicles k liye alg se connection lene ki , ye B sir ne hi unko btaya 😉😉😉
This is not true
कृपया ध्यान दें इन चीजों से दूर रहे
Hey, some footage isn't stabilized, and rendered with watermarked
Could you please inform about best car modifier in Gujarat. ? i want some modifications to nexon base model.
sir apke me itna patience h hmare me nai h itna patience i love tata product but i never wat to buy this
Pl do video on battery charging systems and there advantages
Can you make a video of mine as I have my car with 12k kms in 95 days I will let you know each and every detail if possible
I absolutely love this review - Motoroctane - pls pls pls put out more such honest reviews.
Kis hisaab se environment friendly hai, ye bataiye Mr. Rachit
Jo log best bol rahe hain shayad unko nahi pata hai, Ke Nexon EV ki battery pack ki price 7 lakh rupees hai.. jo aage badhte he ja raha hai.. 😀
8 yrs ki warranty Hai bro
@@AnmolxPatil jitne bhi saal ki warranty hai, mai to price ki baat kar raha hu bhai.
Sab apke jitne garib nahi hote 😂😂😂
@@hindu9454 Thank you, but mere paas already 1 Ecosport aur 1 Endeavour hai. Chahiye to link de du ?
@@AnmolxPatil 1 lakh 50000 ki warranty hai fir 7 lakh lgega. 5 lakh pehle hi jyada le lette hain ev ke. Sidha 12 lakh ka nuksan
its true product is awsm par sevice issue hai..even my tiago alingment issue its not sloved by tata service center..usse acha maine bahar se kara liya tha..tata should improve there service network..skill wokers and employes hona service par..other than that i m happy with my tiago..😎 awsm customer review..keep it up sir
Bich mai pr pro ka editing meain analyze bala portion sayad render nahin hua show kr raha hai
I think very honest review on that particular service issues, may be it's very important one to look at it by Tata motors, we are hoping that someday they will provide good after sales service all over the india 🙂 #Tatamotors #motoroctane
This is likely to shoo away tata motor buyers, unless they up the game ...great review.....
Please don't ad-plug between reviews. Either at the end or at the start. Dulls down the watching experience
If they're struggling with EV service then IC engine toh bhul jao
Motoroctane 🔥
Can we charge Tata Nexon Tigor Tiago EV in Chademo port in Electric charging stations ?
please make a video on how to submit application to local state Electricity company ex MSEDCL, getting a 22 KW AC home charger installed etc. Without Charging info, reviewing EV car is not useful. Without having fast home charge at least 15 KW or above, buying an EV is not useful.
At this point buying electric car is foolishness, no infrastructure no skilled workforce to repair.
Bhai meri car santro 2010 k saal me oil leak k wajah se highway pe bandh ho gayi thi aur uss vakht service centre 50 km dur tha aur maine company ko phone Kiya toh 2 hours me gadi ko tow karke le gaye the iss Bhai sab k tarah pura din khada nahi rakha tha , aur yeh baat aaj se 12 saal pehle k hai
Simple Marathi Manus owner.
Maharashtra govt ev subsidy scheme is it shot down now. If not what is subsidy amount for Nexon ev max and what is claim process.
Customer care or initial point of contact of RSA needs to be improved.
His issue was resolved in 5 mins by service centre.
If someone from RSA would have given serious approach at 1st level and help him on urgent basis he could have managed to attend marriage also.
Why all EV owners are so soft spoken. 🤔🤔🤔
It has been very informative.
A share will be helpful Abisek
@@motoroctane sure 😊
Best/honest customer review till now.
Life lesson 101 to be learnt:Render before you export brother @motoroctane 1:06 sec
Only video editors can relate 😂🙌
Very Good Video For Owner's Review Tata Nexon Ki Motor Octane.👌✌
Guy is speaking truth. Tata products are good but their service is pathetic. I recently visited tata showroom for Nexon Ev and none at the showroom had any technical knowledge. I had more details about the product. This is deal breaker.
i have also nexin ev max but i dont no how to drive iy
Hindi me likho lo iss acha to
Team can I expect new facelift of altroz this year or next year
Really waiting for Mahindra to get aggressive on the affordable electric car segment 🤷🏻♂️
How is the performance of the car. I have seen it moves in 🐌 snail speed. I have seen very less speed in highways?
Bro the sports mode is merc c class ke sport + mode ko takkar dene wala, so much pickup … feels amazing. As far as speed is concerned it’s 120km/ hr capped . Works for most people as it’s a decent speed even on highways