I am a car mechanic and that mechanic reference is painfully relatable. I have literally taken 30 minute test drives with the customer without them being able to recreate the fault, only for them to call me later telling me it happened again on their way home..
My brother had a similar issue with a PC I built for him using used parts from my rig. The PC would only work with one stick of Ram. It was a Ryzen 5 3600 on a B450 board, and I knew that all Ram sticks were fine as I tested them on my system, so it thought that the CPU had a problem. In the end, we replaced the CPU and it worked perfectly.
Jay. This might sound weird but seeing your rig break and you making a video about it makes me feel better about myself. My rig died today and I found out it's because of bad RAM. Not because of "Schadenfreude" (finding joy in others mishaps) but because I see that it happened to someone who has far more experience than me. I guess it's about sharing grief and annoyance. It might not help my actual problem but on a psychological basis it motivates me and gives me reassurance. Thanks for posting this video!
Not sure about your exact build or how old it is, but always test your ram! Put memtest86 on a USB and boot from it whenever you get new memory. Most manufacturers have a lifetime warranty , you can RMA it pretty easily
It's the age old "I'm only laughing at you because I've done it too," lol. Smack your knee on the counter? I'm going to laugh. Stub your toe on the desk? Lolling. Fall down the stairs? Well, I'll make sure you're ok first, but then, you guessed it, I'm laughing at you, lol. All jokes aside, though, I'm glad yours isn't too bad of a fix.
I was running two 32 gig kits of ddr4 with my 5900x and my pc suddenly hit 99.9 percent use of ram. I thought it was blue stacks or foobar causing a memory leak. It might be both.
This video is precisely why JayTwoCents is my favorite tech person to watch. Troubleshooting, useful info, the weirdness of odd computer behavior, the successes, the failures, the humor, and we all get to go along for the ride.
Some of these situations he gets into just seem so daunting. If it were me, I would have just RMA'd the motherboard after just trying one or two things...
Then make another video about stupid rumour, double down with it when real news about it tells it to be false and then move on without addressing it. That is the otherside of Jay. That's why he isn't my favorite tech person.
This is what problem solving looks like when you have a passion! Its still annoying, but you learn something new and can apply the full force of your knowledge to fix it! Nothing more satisfying than working through something tedious and complicated and finally figuring out the problem
I really feel like troubleshooting PCs needs to be a weekly video for you, Jay. You are very good at presenting problems, explaining your testing train of thought, and presenting solutions. I hope you keep doing this with viewers PCs.
Which is my first major reason I don't like water cooling for my rigs. I know the first rig I try to water cool will be exactly like this video... Constantly taking it apart to trouble shoot. Just not worth it to me
Examine the DIMM slots on the motherboard closely for any damage. This will involve removing the motherboard, and may require examination under a microscope. Back in the Cretaceous, or rather the early 2000s, I was trying to fix a first gen PCI PowerMac that behaved and crashed in a vaguely similar manner to the computer in the video. It turned out the plastic part of a DIMM slot had broken in half down the length of the DIMM. With the DIMM installed the slot almost appeared normal at first glance. However, the slot was slightly wider than it should have been. After removing the DIMM, the plastic part of the DIMM slot was clearly broken down the middle and the green PCB underneath the slot was visible. The plastic of the slot separated down the middle and each side had slid apart. I think someone used far too much force when installing a DIMM and broke the slot. Replacing the motherboard solved the issue. DIMM slots prior to DDR5 use through hole contacts for the pins. However, both DDR5 memory and the early PowerMacs use surface mount contacts for the pins of their DIMM slots. DDR5 DIMM slots may be susceptible to a similar type of damage as found on that PowerMac.
@meltedrabbit I was going to comment about a possible bad joint, Memory socket leg not soldered properly....something around the CPU and Memory sticks.....get out the magnifying glass.... It's a very complex piece of electronics that the factory test bench may have missed.
Jay's memory issues got worse the more times he seated and unseated the RAM. So basically the slot wore out after a few RAM cycles. I wonder if the new board will have the same problem? He's probably not going to be swapping and unswapping RAM a bunch now that it's finished.
@@DJIsher1 Same here except 3080 and Ryzen 7700X. My current build is nearing 10 years old, hardware was "simpler" back then you could say, so it was more reliable. I feel like with how advanced PC hardware is now compared to when I built my PC, it's not surprising how finicky it can be. Top of the line parts even more so than cheap ones that are "simpler".
@@born2serve92 7700X really is the way to go! Not counting the X3D it destroys the 7900X and 7950X in gaming. It confuses me when people buy a 7950X to play games on haha. I like having a non-X3D CPU because the X3Ds still don't always work well depending on the game. And I'm upgrading from an Intel 4690k, the Ryzen is like a supercomputer chip to me.
@@JohnDoeWasntTaken I got it at micro center for a discount and am playing 4k avatar at the moment. (Uses 11 gigs so my worry these days is my GPU tapping out of vram). I like the.X3D but I don’t notice a 10-15 fps change when it’s already high at 1080 and 1440p tbh. I never feel like I need to always have top of the line. Going from a zen 2 to the 7700x and a 1080 to 4080 was a massive jump. I hope your system continues to kick ass :)
I used to be the service manager for a laptop + printer distribution company. My team & I could solve 99.99% of problems pretty near instantly, but yes, we got stumped sometimes. The most vexing situations were ones just like this, where the easy way to identify the cause of the problem was to swap out each of the possible culprits (in this case, the CPU & Mobo) but the spares weren't available.
@@theantipope4354 if you have enough spares around like jay this isnt an issue, but youtubers just exagerate things to have more views. As simple as checking and then swapping parts to find out. Now for a normal person which isnt going to have spare parts, that is another story.............
My take on this is that it's one of the things my old man told me "Never be an early adopter" of new tech because it will have bugs and other issues that the manufacturer is still trying to get to grips with, and it will come back to bite you in the ass if you want the latest and greatest from the word go. So I usually wait 6 to 12 months to allow at least some of the issues that could crop up to be ironed out first. That said, what a bummer of a thing to happen, but it's the gamble either paying off or not working out. Glad it's on its way to being fixed, just looking at it Jay as a system it looks fantastic though! Well done with the troubleshooting.
Man if I had professors in school like you to explain stuff like this, there could have been a high chance for me to actually do something with my life :D I'm sitting here taking notes and listening intently, so thank you for your videos and tutorials and everything else you share with us, which is for most people here for free ^_^ This is the right purpose of the internet!
School teaches you the nomenclature for the field you may be entering in order to cram as much information in as little time with as few words possible. As a mechanic I have to simplify a lot of information so a customer can understand what service/repair I am trying to sell them. Jay is a car guy to the core in every way.
@@thetrainboard2772Don’t act like you can’t learn a bunch of bs and misinformation also…school definitely teaches you I just think for most people it’s not the right setting to learn. You still need to have a base line understanding of what you are listening to and learning and school kinda teaches you that lol
Hey Jay , glad you sorted out considering its your personal rig , btw coming from a Semiconductor workplace I can assure you that motherboards will always go bad in terms of failure much more than a cpu can. We test processors and bin them several times , whilst motherboards with all their complexity and tons of minor components will go hay wire with the least culprits available. Peace out amigo just enjoy your build ;)
I can believe that. I've been building my own rigs for over 20 years now and I've never had a CPU fail. In terms of DOAs it was mostly motherboards I had issues with, and GPUs tend to die during their life. Apart from that usually everything keeps working until its obsolete.
I fucking hate motherboards. I’ve had just one GPU die in 20 years, while I’ve had like 6 bad motherboards… Once, it was the PCI-E slot 1, but most of them had trouble with RAM controller or just plain dead. DOA. And it’s the most frustrating thing to both troubleshoot and replace. 😢
I have had 5 processors kill pcs but no motherboards its nearly guaranteed to be a cpu failure in my cases and its not from anything other than just getting terrible processors
assuming you had a jig and tester to check the affected cpus ? and who can guarantee that you were buying duds ? you have no idea dude.@@pilsplease7561
Its well worth having another look at the motherboard cpu pins with a magnifying glass. Had a friends board which was doing the same thing and we both looked at the pins and could not see anything wrong. Checked it with a magnifying glass and there was one pin which was slightly out of line but to be honest thought it was ok. The difference between the pins was so small I thought it probably was not the fault. Realigned it and gave it another go. All working ok, no errors, tested for hours.
@@zkilla4611 Yup. A1 slot was doing fine, we (it was also my friends computer) have managed to post it few times with 2 sticks but it was like maaybe for a minute or two then not even a BSOD - it just rebooted itself and always into some kind of a bootloop. Checking the socket like VERY CAREFUILLY (took us almost 1 and a half hour) reveald in fact a bend pin but also nothing to be consider of on the first glance. We've saved the day with the same solution and it's been like 2 weeks on non stop without any problem.
These videos are very cathartic. Beating my head against a wall trying to get systems to work recently, so nice seeing it really does happen to everyone.
The Ram change does look better. Thank for the troubleshoot video it is enjoyable and the fact that it can help someone out in the same situation is a plus.
Rule of thumb is that if 'everything' seems to fail is usually the motherboard or the psu(causing the motherboard to go nuts). Its not always, but when the fail is on some other component the culprit is usually found right away as you swap a pair of them.
It’s stuff like this happening that gives me some amount of apprehension to building up a high-end system with expensive parts. While it is great to see Jay troubleshoot, how many of us have a separate test bench to test swapping various combinations of RAM, CPU and motherboards. And the video a day or so ago that stumped Jay as to what’s wrong is another example of requiring debug skills that require an expensive inventory of spare parts. I’m glad to have videos like this to watch, especially when it looks like Jay figured out the problem. Hope to hear back that the long burn-in uncovered nothing new and that Jay has moved the system back home.
thats why you should start small.....My first PC experiences had been with old Pentium 4 PC's and all. Working with PC's is 90% experience by finding sh** out and 10% luck while trying sh** out
Also, jay shoots to get the best out of his components which includes overclocking, clock speed synching which only increases chance of failure. 99% of the time if you buy components and don't tinker with them you will be fine
@@Kyharra it’s not that hard to source a complete set of spare parts and swap them all in and out to get a combination that works? And then even if it works initially it can still fail days later? I mean it’s not that hard relative to climbing Everest, sure, but it’s a total ball ache. I’ve built my last two computers, but I’ll probably go prebuilt next time. There are enough suppliers that let you specify all the parts now and I’d rather they do all the trouble shooting than run the risk I’ll have to.
NGL, the symptoms you mentioned at the start of the video immediately made me think of a bad CPU mount. Especially if you think back to how weird Threadripper is about having proper tension to make good contact with the pins on the motherboard. Now that you have your system up and running again, I'm kinda curious if you could put the other board on a bench, and check the tension of the retention bracket, and see if maybe something was off spec, and not allowing the pins to make proper contact with your processor?
There is no way this could be a CPU mount thing. It's 100% a faulty motherboard. And ASUS is REALLY lacking in quality control! It's the Peugeot of cars, good looking but pretty unreliable. I've had many bad experiences with ASUS motherboards in the last couple decades.
@@sassuki Wow. Shout your ignorance for the world to hear: Techtubers have demonstrated RAM fault issues with the 13th Gen Intel IMS bending the chip which prevents it from working until it warms up a bit, at which point it works until it heats up under load and then crashes. They've also shown that when some parts of a LGA chip don't make full contact that som of the PCIe lanes are dead.
Trying to troubleshoot a fully water cooled system for hardware faults is the stuff of nightmares, especially when you need your PC for work. I've just taken my GPU out of the loop and although it doesn't look as nice, I'm happy knowing how easy it is to swap it out whenever I want without draining my (hard line) loop first.
Right off the bat, I thought it was the MB. Whenever you get a quirky MB, it's such a pain to troubleshoot. I'm glad you figured it out. Hopefully you have nothing but clear sailing from here onward...
this is my worst PC nightmare finally getting the dream build spending days on it and then I have no idea what's wrong with it.. If this happened to me I'd probably cry lol
Linus probably didnt make up this quote, but I heard him say in a video the other day something that resonated. "You know what the problem with the bleeding edge is? It cuts you."
it happens too often.... and .... you're just stuck.... unless you have tons of money to throw at it and tons of time to rebuild.... you're just stuck.
Best thing ever the reaction to the temps of the air tower non installed cpu cooler. Yes Jay you can make whatever makes you happy . you also show us that DIY is not always a bad thing . love the energy of those videos
I put soft tubing on my system with drain valves at every G 1/4 port. Yes, it’s a very expensive way to run a loop but you get the huge benefit of not having to drain your entire loop if you ever have a component failure! As long as you don’t mind the added cost and aesthetic the functionality gain is immense!
Jay, sometimes i get memory channel errors if i tighten down the cpu mounting bracket too much because even if you cant see it with the naked eye it can flex the motherboard slightly enough to throw off the memory slot contacts. try and loosen your cpu mounting bracket or waterblock mounting screws and see if that gets all your memory slots to work. Hope this helps.
@@Zirgyn I didn't get a chance today. But I ran a full memory test in the one stick and it passed. 90% positive it's a bad stick. I got a water block on mine too. So I wasn't looking forward to changing anything. Especially the MOBO.
I literally say this everytime something is released; is the early adopter tax, and the risks associated with it really worth it to you? Previous generation stuff is all ironed out and up to speed. Better to wait for the 2nd AM5 release before adopting, IMHO.
Nice diagnosing. The passion you have about getting the computer perfectly tuned and benchmarked cracks me up. I’m just happy everyday mine keeps turning back on lol.
I actually had the exact same issue before. It was with a 3600X and a B450 Board. It worked completely fine with one stick of RAM and as soon as you add another Stick it would fail. In my case the Motherboard was defective. Worked completely fine with a new board (same model, RMA'd).
I had nothing but headaches with my 7950x. Waited months for them to "sort it out". There is definitely something wrong with the 670 chipset. I finally ditched the platform and went with Intel 13 series instead.
The first time you said Memory Controller problem, the first hunch that came to my mind is the motherboard might be defective. Watching thru till the end, am glad that it proved my first hunch was right. From where I'm from, it is very expensive to be doing components swap with no return policy. Reason why we need to be very good at troubleshooting.
There's a channel on here called his name is Greg Salazaar who does repairs on ppls PCs and more often then not its the CPU that failed in some way surprisingly though its often the board too
That's the difference between using the system and diagnosing a problem. Using the system, you want to keep it working as well as possible. Diagnosing a problem, you're trying to find the cause so you keep making small changes until it breaks.
I got a 7900x3D and ended up returning it for a 13900K instead. I was getting annoyed by the memory training taking so long during a restart as well as having stuttering issues in VR. While the stuttering may have been fixable, but I didn't want to miss my return window at Microcenter so just decided to go with Intel instead. No stuttering issues and it doesn't take anywhere near as long to post.
these videos are helpful just from a thought-process perspective. i'm about to rebuild with a bunch of used parts and i'm sure i'm running head first into a bunch of problems, but videos like this make me feel more confident in my abilities to think it through step by step.
Alot of great trouble shooting in this video. I personally have always had issues with Asus motherboards and ram slots to the point i no longer use them, I have had so many issues with their boards that I probably would have swapped the board first thing and not even questioned cpu or ram. I only use Asrock boards and have had no failures yet.
Hey Jay! I had very similar problem back in 2019 with a 2700x and asus rog x470 f gaming board. After a long testing I discovered that the A1 ram slot is faulty. Unfortunately I was lazy at the time to RMA so I stuck with only using B1 B2 ever since. Keep up the good content!
Great video. I like how we get to watch your thought process and troubleshooting steps. This is great for new builders who run into these types of odd problems!
It's so nice to see how he is making these videos with so much passion and interesting, he knows exactly how to entertain people, and you also can learn a lot from him
In my years of experience building and running PC's, more often than not, an issue preventing booting usually ends up being the motherboard. This is because the motherboard is the most time consuming part to replace and the most difficult one to isolate as the root cause. The motherboard is also far more complex than a memory stick and more susceptible to damage than a CPU. It can also be hard to demonstrate that the board has failed when returning it for a replacement, so take lots of photos to show the people at the store.
yeah, about 5-10 mins in when he said "I noticed that it's retraining the memory every time I boot and not caching it", I immediately was like, oh there's your smoking gun...it's almost certainly the mobo...all the waffling about the CPU felt unnecessary after that point.
Its your board man... I have Gigabyte board that costs less than hall of that and i have no issues lol. I had similar issues with ROG boards so they are on my DNBL (do not buy list) for ever.
Wow. I watched your previous video on the build the other day on the completion. You were up practically all night and early that morning, then very proud as you should be. What a clean machine! I'm finishing up a build now and I started having nightmares of what I'll do if I jack it up or, worse yet, have a component failure as you did. But you showed us how to work through it and troubleshoot the problem. Awesome tenacity and a very impressive recovery. You're a pure pro at it. That's why you rightly have so many fans. Thanks a bunch Jay! 👍👍
I don't use any of these parts, except an AMD, memory and a motherboard, but I do like your recent troubleshooting vids. It's real life, its what everyone has to do. I like these types of vids, Keep having problems
I am having this exact same issue happen right now to my 3 year old system (Rog crosshair VIII hero wifi motherboard). I am about to go down the rabbit hole of trouble shooting this weekend...so I am glad i found your video. About to do exactly what you did (except buying the extra parts if I can avoid it!)
I actually don't. Been building PC's since 1999 and every time I press that power button for the first time, I say a little prayer and when it boots, I am thankful every single time. Out of the 100's, maybe more, PC's I've built, I only had one that did not boot. Ended up being a bad motherboard. That was back in the days of EDO ram and 500MB hard drives.
@@IAMRUSTEDROOT I just build a new PC yesterday and didn't start. Had to reflash the motherboard using USB for it to work. Worst part was that my Macbook didn't have USB (non C), so I had to put the BIOS by connecting it to my Raspberry and then ssh into it to transfer the file.
Just switched from a AM4 5800X3D to 7950X3D just to see the gains and i have never been this frustrated building a new PC. AM5 has a very long way to go to be fully optimized. I also had weird pre-boot problems ; Had Q Errors 47 (which is not even mentioned on the manual) ; bought a new RAM kit (Expo) just to try and make it work. Well it works now but i fear running even 3DMark on it since im not sure how it would behave. Had to reinstall windows like 10 times just to bring this system to its current state.
I'd never have a watercooling rig because of how much a pain in the ass maintenance looks like it can be, but my god. That is one sexy ass computer. Thanks for the content as always!
All these issues are why I'm heading your words from a previous video about staying with AM4's long tested platform. It is so tempting to go with the new tech, but AM4 is stable, and very well tested. One quote that comes to mind is, "If you want to be on the bleeding edge, expect to do a little bleeding." Awesome videos though, I am a big fan of your content. It actually has gotten me to purchase various systems I'd never heard of. Keep up the good work!
Had a similar issue with my 3 week old build. MSI mobo was faulty, but I went ahead and upgraded my ram and CPU along with it and returned the others. Irony is I found this video now. I feel a lot better about how I went about that, because our TS process was almost exactly the same AND I feel better about my big box air cooler. Sorry I had to. 🙏 Love your channel.
Sounds like to me that the 2nd Ram Slot in Channel A is bad or something because you were able to reproduce the issue with ease. However I am glad that you got your Personal rig up and running again after that weirdness.
15:30 I was wondering about the A2 slot test. I would have followed up by checking B1 and B2. I would expect B1 might work, but if A2 only is rejected by bios B2 would be as well.
Yea it was what, 4% better benchmark than a freaking non-themal-pasted cooler with a box? And for that money and 4% boost you get to deal with water in your case lol
When you slot in three different models/brands of RAM, and you get the same error code(s), the most likely suspect is the MOBO. CPU is always a possibility, but the MOBO is more likely. Great video!
@@sylviam6535 The memory controllers in Ryzen CPUs are known to fail at a higher rate than other CPUs. Lots of bad Ryzen CPUs showing up in Greg Salazar's amateur repair content.
Thus far, I've only watched up to just past 6:52 where Jay states _"I don't have another Asus x670e Crosshair Hero"_ No need for further diagnosis, problem solved. You got an Asus MB. Seriously though, my current system that I'm getting ready to replace, I built about 8 years ago. I built it with a Asus Crosshair Hero VI, it ran. But I started having "issues" shortly after. Thought it was was the memory, and etc. bought new memory, firmware updates, bios updates, etc etc. I've had nothing but issues with it to this day, although after firmware updates that came out several YEARS later, the issues aren't AS bad. Regardless, never buying Asus anything again. Now I'm going to continue to watch the video, and see if I'm right about Jay's system. EDIT: Yep. I was right. Anus MB. Which is ridiculous for the price of MB's these days. Glad I went with MSI on my new system that should get done next week. As I did consider another Anus MB, due to a couple features it had over the MSI, but just because of the issues I had last time, nope. Glad I didn't. Hopefully no issues with this MSI MB or anything else.
Told you to test the system with Memtest86+ before building it! I also had to learn the hard way around 2008. Built a few hundred systems since then and always let Memtest86+ do a few passes on a test bench. Seeing yours failed at Test #8 was very familiar ;) Was pretty clear it's the motherboard. I had like 1 bad CPU the last 30 years but dozens of bad boards...
What's interesting is it's only a single bit at a high address range. Not unusual, but if you don't understand the cause the errors it causes seem completely random.
So far my experiences with asus boards have been pretty much that they are fine forever or broken on arrival. I don't think I have had one go bad over time yet. All my gigabyte boards have been great aside some interesting bios choices.
I feel you my PC started having freezes and blue screens a few weeks ago. Ruled out everything but the motherboard and the CPU. I didn't have a spare CPU so gambled on it being the motherboard. Sent it in for Gigabyte to test three weeks ago. They claim no issue so now I have to send the CPU in because everything else is ruled out. The motherboard comes back tomorrow.
This exact thing happened to me with an I9-12000k. I replaced the RAM, replaced the motherboard without resolving the issue. I was able to run one RAM stick in either A1/B1 but never dual channel. Finally replaced the CPU and it has worked flawlessly for the last 6 months.
Thanks Jay, learnt a valuable lesson. Don’t go bleeding edge!!! lol Seriously though, it’s issues like these that really puts off new pc gamers. So the more it’s talked about the better. Thanks for sharing 👍🏻
Yep! My latest is a b550 with a Ryzen 5800 and ddr4 memory. Paired that with MSI NVIDIA GeForce RTX 3080 VENTUS (Yes Ventus) and my games run great. Got the 3080 at MSR......
Honestly this could happen on any system but I completely agree gamers shouldn't be thinking they need systems like this. AM5 gives you an upgrade path when building a new system but it is rough around the edges (as usual for AMD) and hard to justify if all you do is game.
Can you imagine a random guy at home being able to fix this sort of problem? PC building might be relatively easy these days but major fault finding is still a total nightmare when even someone with tons of experience and backup hardware is still scratching his head for days. We need a diagnostic that works without question and until there is there is such a thing there will be tons of people who have horrible experiences with PC's.
@@MrJugNut I have been building my own computers since the dark ages (8088) circa 1976.... Came over from 'Big Iron' (IBM) and DecVax, card reader days.... It has only gotten more complex. Plus I am in awe that when you put something together and put on an OS (Windows and/or Linux) it just works, most of the time.....
I just swore off using any Asus board. I just had to switch out the Asus ROG Strix Z790 Gaming WIFI D4 because I couldn't use USB devices (front and sometimes rear), SATA drives, or onboard VGA (13900K). This is after my ASUS ROG STRIX B550-F did the same thing. I'm just done.
When I went AMD 7000, I had some weird ass problems kind of like what you had. I didn't have an X3d Chip, just a 7900x. After 50ish hours of troubleshooting and a RMA process for my ram, Reddit led me to the fact that my CPU was faulty. New CPU and all of my problems were gone. AMD this generation had some quality control issues
The most common faults that have prevented my old computers from working are the motherboard or power supply. Even the ssd drive's firmware can become corrupted if the fault is not fixed in time. The processor and memories are usually ok. PSU can be tested with a tester. 👍
7950x3d adopter here. Sucks that you’ve been having issues but can tell you when i was doing reboots during my installations, mine was behaving very strangely (repeated full mem training and insane gpu fan ramping!) but it worked out like ironing out wrinkles and has been 100% stable since. 6 days and counting. 🤞 Mine is on strix x670e with ddr5 gskill. Good to know Jay already has some troubleshooting vids out incase I have the same fate. “Good to know” not good it’s happening! Lol. Hope it works out without too much hair loss.
Good info, and I won't freak out if this happens to me! I have that same exact set up I'm building on Thursday and this video made me go "oof" I hope that doesn't happen to me.
@@Cakemagic1 not totally sure. Might’ve been after I flashed bios update. By the time I had windows up and running, with bios updated, it wasn’t doing it anymore.
I literally built my new PC last night, 7900X3D, also the ASUS ROG Strix X670E-F. Do note, that the latest BIOS version is known to be causing issues for a lot of people out there. I do have that BIOS myself since I did what I usually do when I build a new PC with ASUS boards, which is to always use the BIOS Flashback button _before_ booting the PC for the first time. And that's what I did, not knowing that the latest BIOS (version 0922) was known to be somewhat unstable for many users out there. When I first started the PC, I got an orange LED warning on the board (in the Manual they consider it "yellow" but it's basically RAM-related). It turns out that the 2 Sticks were simply physically inserted in the 'wrong' slots (compared to the recommended slots to be used for 2 sticks, in the Manual). So I changed them to a new pair of slots and the orange LED warning went away... only to be replaced by a Red warning on the next boot. The Red light is about the CPU... and I can tell you my heartbeat started to get pretty darn high at that point. I cleared the CMOS, after that failed 2nd boot, then tried a 3rd boot. The 3rd boot actually worked, the Monitor opened, and I saw that the BIOS was being updated. It did that 2 times actually. After the 2nd update (from the 3rd boot) I was finally able to access the BIOS myself. I noticed right away that the RAM settings were wrong, it didn't detect the manufacturer's speed and timings at all. However, I set it to EXPO1 and it was all detected fine. Now, here's the thing. The system does work, I managed to install Windows 11, it's all stable, it works; I tested games, Cinebench, it's fine. BUT... Whenever I restart the system, I actually get ALL the LED lights on the board showing up one by one, one after the other. It goes from Orange to Red, then White and finally Green, and then it boots. The actually process of waiting for all the LED lights to pop like a christmas tree takes anywhere between 8 to 12 seconds. And THEN it boots normally, which itself is done very VERY fast (BIOS is on "fast boost" and that portion of it does work well). So right now because everything _does_ work I decide to leave everything be for now. But as soon as ASUS comes up with a new BIOS I'll try their new one (or, worst case scenario I'll revert back to the one before 0922 came out).
@@lyrand6408 thanks for this reply. I also have an ASUS motherboard but I haven't checked what my pc was without the bios update. I wonder if that's what is causing issues.
i had VERY similar issues..... after months of trial and error and windows re-installations, memory swaps and CMOS clearing... it turned out.... the SSD my OS was installed to was crapping out. replaced it with an M.2 2tb drive and .......FIXED IT. no more weird random bluescreens. artifacting crashes.
This kind of stuff is what makes me afraid to build my own rig 😅If I had this issue I would probably pull my hair out trying to work out if I did something wrong or if it's actually down to faulty hardware. I felt Jay's stress in this video.
my sentiment exactly... all the people that say "build your own system = save money" are either far more knowledgeable about troubleshooting and/or programming, or have enough money that it doesn't matter if/when troubles ensue
@@durbanchow Yup. First PC I built was an i5-6600k, a few months later added a RX580 (yes I was on iGPU) and added RAM, storage, better cooling over time. Eventually it was just outdated and so I had the joy of building an entirely new one with 100% new parts. Super happy with it and had very little issues besides it not wanting to run 4 DIMMs at full speed. It's really not too difficult and I was afraid of the AIO installation but it was actually easier than an air cooler to be honest
Something to realize is that even the "experts", like Jay don't know everything. Not a knock against them, but more we all run into problems that make us do that. So, even if it seems like magic to you now, you have to start somewhere. Example: Just from seeing the picture at 6:12, I was willing to put money on the CPU being fine.
Yes all too true..had a similar problem..ended y being motherboard.. sometimes it can be ram slots with some dust in slots ect..so if you do a spring clean.. don't forget to clean with rubbing alcohol brother
Man this is so frustrating. As someone suggested in the last video, this almost makes me glad to be too poor to afford to play with the latest and greatest right at launch, lol. Hopefully we don't need a second diagnostic video! 🙏🙏
The ultimate gaming rig! LOL - today maybe 😐 Both the knee issue and the DIY fan vs super cooling loop reaction in Cinebench was also fun to see! Humour is necessary though of course usually in short supply at times like these (that so many of us have experienced over the years)
I had a problem like this once, where it would not boot with multiple sticks. Always pointed to the same stick, but when the only stick was in that specific slot it worked again. Re-seating the CPU did the trick, although I always make sure to seat it properly. So before you go and buy new parts, hoping to fix it, check your connections lads.
You are not the only one who distrusts ASUS motherboards--I had to phase them out of personal and professional use years ago for reliability issues. I think the issue is ASUS wants to stand out from the rest of the MOBO makers. Rather than focusing on one feature category to excel at ASUS decided to throw the whole kitchen sink's worth of features on their boards and call it a day. More features can arguably be a good thing, but more features mean more points of failure on the MOBO and a higher number of RMAs and hard-to-trace errors.
I've bought/sold/used ASUS boards for 17 years, and I say in full confidence that they are no longer the premium brand they once were. They have lost too many star employees out of their BIOS team, and their support team has degraded into a box of rocks. The only positive thing I have to say about them now is that their turnaround time for RMA is still among the fastest between mobo manufacturers, which is immediately canceled out by the fact there's a decent chance you'll need to use their RMA process because of the junk they've been peddling for the last 5 years. I won't go into the details unless someone wants to know, but the ASUS board currently in my system was the straw that broke the camels back, and I am done giving ASUS business. I will be using ASRock from now on, as they're the only remaining board vendor that has never let me down.
@@alexred-knight911 Are you kidding? Other than straight up ransomware, Armoury Crate is among the worst things you can install in Windows. I have never seen a program make as many hacky registry entries as Armoury Crate does, and the bloated services it needs running in the OS to work causes performance issues in MANY apps and games. ASUS themselves even acknowledged that installing their garbage is irreversible and they attempted and failed to make a tool (Armoury Crate Uninstaller Tool) to completely purge it from the OS. Everything you can do in Armoury Crate in Windows (or any other vendor software) you can do with OpenRGB and Argus Monitor. If you have to install Armoury Crate (or any other vendor software) for some god forsaken reason, do it in a VM to keep that junk out of your OS install. Also, don't take my word for it, I'm just some internet asshole. But I have done the tests myself multiple times on multiple machines, and if you want to find out yourself just how bad Armoury Crate actually is: 1. Get a fresh install of Windows going, run a few benchmarks and games and log your performance and 0.1% and 1% lows for a baseline. 2. Install Armoury Crate and do it again. You'll be down anywhere from 5-15% in every metric. 3. Try uninstalling Armoury Crate, and also run the uninstaller tool, and you will find that you will never get that lost performance back until you reinstall the OS.
From my understanding, you have to train the memory on every boot or you will have an unstable system. I learned this after purchasing 7950x3d. I wondered why it took my system so long to boot, tried turning off the cache option you mentioned and experienced no post and constant crashes, even during the bios screen.
We just built my daughter's gaming PC and had a similar "C5" issue. We did not put the RAM in the recommended slots for two sticks and the PC would not boot. After lots of testing, bought a new motherboard (same problem) then new RAM. Then saw the "we recommend using the #2 slots for just two sticks" note (translated to, do this or your PC won't work) and everything worked. So, returned one motherboard but kept the extra RAM so she has 64 gigs now. That's a lesson we won't forget, that time we were dumb. Heh!
Guess its just the difference between experiences. Listening to your tests and watching what you did before the new mobo test i figured the mobo was bad. Had more experience with bad mobos than CPUs myself. Curious to see if things hold up. Enjoyed the video.
Same here. After he had ruled out the sticks of memory, my first thought was ok, check the mobo next, and then he pretty much confirmed it (in my head) with the point that the system wasn't caching the memory training between boots.
This was refreshing to see that I wasn’t the only one that runs into issues with a new build! Also, I really wish I would have watched his last video on this build before I attempted to finish mine, then it would have reminded me to leak test BEFORE I put the fluid in… and then maybe I would have noticed ahead of time that my GPU water block was missing an O ring (similar to what happened to him except with his pump) a little coolant leaking everywhere, but no worries eventually got it sealed and working!
Bet ya J is kicking himself for not having 20/20 hindsight and known the SOC voltage spec offhand and also checked the soc voltage in bios. Unlikely, but I am kicking myself for not seeing this before going through the exact same experience with my identical setup. While its not dead yet, we're down to 4800 mhz for a 6400mhz kit.
I am a car mechanic and that mechanic reference is painfully relatable. I have literally taken 30 minute test drives with the customer without them being able to recreate the fault, only for them to call me later telling me it happened again on their way home..
I have that effect on peoples' mobile digital devices. But I have indeed experienced the mechanic reference myself 🙂
BRUH EVERY TIME. That or the advisor doesn't care to listen and just writes the complaint as whatever so your chasing your own ass half the time 🙄
My brother had a similar issue with a PC I built for him using used parts from my rig. The PC would only work with one stick of Ram. It was a Ryzen 5 3600 on a B450 board, and I knew that all Ram sticks were fine as I tested them on my system, so it thought that the CPU had a problem. In the end, we replaced the CPU and it worked perfectly.
EVAP.... It's ALWAYS the EVAP! 🤣
And their descriptions, with sound effects...
Jay. This might sound weird but seeing your rig break and you making a video about it makes me feel better about myself. My rig died today and I found out it's because of bad RAM. Not because of "Schadenfreude" (finding joy in others mishaps) but because I see that it happened to someone who has far more experience than me. I guess it's about sharing grief and annoyance. It might not help my actual problem but on a psychological basis it motivates me and gives me reassurance. Thanks for posting this video!
Not sure about your exact build or how old it is, but always test your ram! Put memtest86 on a USB and boot from it whenever you get new memory. Most manufacturers have a lifetime warranty , you can RMA it pretty easily
It's the age old "I'm only laughing at you because I've done it too," lol. Smack your knee on the counter? I'm going to laugh. Stub your toe on the desk? Lolling. Fall down the stairs? Well, I'll make sure you're ok first, but then, you guessed it, I'm laughing at you, lol. All jokes aside, though, I'm glad yours isn't too bad of a fix.
I was running two 32 gig kits of ddr4 with my 5900x and my pc suddenly hit 99.9 percent use of ram. I thought it was blue stacks or foobar causing a memory leak. It might be both.
Funnily enough my one year old PC died today too. SSD went kaput
@@sovereigntyofvoyagers7380 After one year? 😭
This video is precisely why JayTwoCents is my favorite tech person to watch. Troubleshooting, useful info, the weirdness of odd computer behavior, the successes, the failures, the humor, and we all get to go along for the ride.
Some of these situations he gets into just seem so daunting. If it were me, I would have just RMA'd the motherboard after just trying one or two things...
Then make another video about stupid rumour, double down with it when real news about it tells it to be false and then move on without addressing it. That is the otherside of Jay. That's why he isn't my favorite tech person.
@@hookback why don't you cry about it for a few more months?
@@MrBeetsGaming I will, thanks for suggesting.
@@hookback don’t speak your trash opinion 😎🔥🔥🔥
This is what problem solving looks like when you have a passion! Its still annoying, but you learn something new and can apply the full force of your knowledge to fix it! Nothing more satisfying than working through something tedious and complicated and finally figuring out the problem
Jay broke his computer again🤣
I really feel like troubleshooting PCs needs to be a weekly video for you, Jay. You are very good at presenting problems, explaining your testing train of thought, and presenting solutions. I hope you keep doing this with viewers PCs.
He’s helped me troubleshoot my pc just learning from his videos! I love these kinds of videos
I don't think this is a fun thing to do
They need some kind of insurance for that, so you can just drive it till it fails and it's covered.
I don't think Jay's sanity would hold together for long, doing that weekly! lol
@@jububoobaroo67 It's called waranty
Half way through this video i just remembered how much work it is for him to take this rig apart.
I hate having to take my AIO/air cooled build apart. A full loops gotta suckkkk to take apart 🙃
@302QuestSwap it does... especially when you aren't sure what the problem is.
Which is my first major reason I don't like water cooling for my rigs. I know the first rig I try to water cool will be exactly like this video... Constantly taking it apart to trouble shoot. Just not worth it to me
@@aaronlandry3947 I would consider doing Air Cool for a few weeks to a month then go Water cool that way you don't have to tinker with the Tubing.
I'm glad I went with flexible tubing for my custom loop.
Examine the DIMM slots on the motherboard closely for any damage. This will involve removing the motherboard, and may require examination under a microscope.
Back in the Cretaceous, or rather the early 2000s, I was trying to fix a first gen PCI PowerMac that behaved and crashed in a vaguely similar manner to the computer in the video.
It turned out the plastic part of a DIMM slot had broken in half down the length of the DIMM. With the DIMM installed the slot almost appeared normal at first glance. However, the slot was slightly wider than it should have been. After removing the DIMM, the plastic part of the DIMM slot was clearly broken down the middle and the green PCB underneath the slot was visible. The plastic of the slot separated down the middle and each side had slid apart. I think someone used far too much force when installing a DIMM and broke the slot. Replacing the motherboard solved the issue.
DIMM slots prior to DDR5 use through hole contacts for the pins. However, both DDR5 memory and the early PowerMacs use surface mount contacts for the pins of their DIMM slots. DDR5 DIMM slots may be susceptible to a similar type of damage as found on that PowerMac.
Thank you for this info!
@meltedrabbit
I was going to comment about a possible bad joint, Memory socket leg not soldered properly....something around the CPU and Memory sticks.....get out the magnifying glass....
It's a very complex piece of electronics that the factory test bench may have missed.
Jay's memory issues got worse the more times he seated and unseated the RAM. So basically the slot wore out after a few RAM cycles. I wonder if the new board will have the same problem? He's probably not going to be swapping and unswapping RAM a bunch now that it's finished.
Microscope? Are you serious?
@@MrHoojaszczyk
A Mantis would be much better
It's nice to know that all my past PC issues weren't because I had mediocre gear, it apparently happens with the best thing you can possibly get too.
Yeah. Now I’m worried about my build. I got a 4090, i9 13900k mATX that’s going to be coming together soon. I hope I don’t run into too many problems.
@@DJIsher1 Same here except 3080 and Ryzen 7700X. My current build is nearing 10 years old, hardware was "simpler" back then you could say, so it was more reliable. I feel like with how advanced PC hardware is now compared to when I built my PC, it's not surprising how finicky it can be. Top of the line parts even more so than cheap ones that are "simpler".
I have the same setup but 4080. I pray it doesn't die haha. 7700x is a beast, so I dig your style :) @@JohnDoeWasntTaken
@@born2serve92 7700X really is the way to go! Not counting the X3D it destroys the 7900X and 7950X in gaming. It confuses me when people buy a 7950X to play games on haha. I like having a non-X3D CPU because the X3Ds still don't always work well depending on the game.
And I'm upgrading from an Intel 4690k, the Ryzen is like a supercomputer chip to me.
@@JohnDoeWasntTaken I got it at micro center for a discount and am playing 4k avatar at the moment. (Uses 11 gigs so my worry these days is my GPU tapping out of vram).
I like the.X3D but I don’t notice a 10-15 fps change when it’s already high at 1080 and 1440p tbh. I never feel like I need to always have top of the line. Going from a zen 2 to the 7700x and a 1080 to 4080 was a massive jump. I hope your system continues to kick ass :)
It's good to see that sometimes even the experts hit a wall when troubleshooting.
"expert" lol
@@Aleph-Noll exactly.....
I used to be the service manager for a laptop + printer distribution company. My team & I could solve 99.99% of problems pretty near instantly, but yes, we got stumped sometimes. The most vexing situations were ones just like this, where the easy way to identify the cause of the problem was to swap out each of the possible culprits (in this case, the CPU & Mobo) but the spares weren't available.
@@theantipope4354 if you have enough spares around like jay this isnt an issue, but youtubers just exagerate things to have more views. As simple as checking and then swapping parts to find out. Now for a normal person which isnt going to have spare parts, that is another story.............
@@Aleph-Noll we got a mr. know-it-all over here
My take on this is that it's one of the things my old man told me "Never be an early adopter" of new tech because it will have bugs and other issues that the manufacturer is still trying to get to grips with, and it will come back to bite you in the ass if you want the latest and greatest from the word go. So I usually wait 6 to 12 months to allow at least some of the issues that could crop up to be ironed out first.
That said, what a bummer of a thing to happen, but it's the gamble either paying off or not working out. Glad it's on its way to being fixed, just looking at it Jay as a system it looks fantastic though!
Well done with the troubleshooting.
"Never combine cutting edge hardware and cutting edge software and expect cutting edge performance."
Man if I had professors in school like you to explain stuff like this, there could have been a high chance for me to actually do something with my life :D I'm sitting here taking notes and listening intently, so thank you for your videos and tutorials and everything else you share with us, which is for most people here for free ^_^ This is the right purpose of the internet!
You learn way more watching knowledgeable youtube guys than any schools computer courses, sadly. Just requires months of videos and critical watching
School teaches you the nomenclature for the field you may be entering in order to cram as much information in as little time with as few words possible. As a mechanic I have to simplify a lot of information so a customer can understand what service/repair I am trying to sell them.
Jay is a car guy to the core in every way.
@@thetrainboard2772Don’t act like you can’t learn a bunch of bs and misinformation also…school definitely teaches you I just think for most people it’s not the right setting to learn. You still need to have a base line understanding of what you are listening to and learning and school kinda teaches you that lol
Hey Jay , glad you sorted out considering its your personal rig , btw coming from a Semiconductor workplace I can assure you that motherboards will always go bad in terms of failure much more than a cpu can. We test processors and bin them several times , whilst motherboards with all their complexity and tons of minor components will go hay wire with the least culprits available. Peace out amigo just enjoy your build ;)
I can believe that. I've been building my own rigs for over 20 years now and I've never had a CPU fail. In terms of DOAs it was mostly motherboards I had issues with, and GPUs tend to die during their life. Apart from that usually everything keeps working until its obsolete.
@@KoeiNL Yep I build pc's too for hobby so I feel you man. Time to AM5 for me ... waiting for 7800X3D if stock will be enough...
I fucking hate motherboards. I’ve had just one GPU die in 20 years, while I’ve had like 6 bad motherboards… Once, it was the PCI-E slot 1, but most of them had trouble with RAM controller or just plain dead. DOA. And it’s the most frustrating thing to both troubleshoot and replace. 😢
I have had 5 processors kill pcs but no motherboards its nearly guaranteed to be a cpu failure in my cases and its not from anything other than just getting terrible processors
assuming you had a jig and tester to check the affected cpus ? and who can guarantee that you were buying duds ? you have no idea dude.@@pilsplease7561
Its well worth having another look at the motherboard cpu pins with a magnifying glass. Had a friends board which was doing the same thing and we both looked at the pins and could not see anything wrong. Checked it with a magnifying glass and there was one pin which was slightly out of line but to be honest thought it was ok. The difference between the pins was so small I thought it probably was not the fault. Realigned it and gave it another go. All working ok, no errors, tested for hours.
I'm having a similar problem. I ordered more memory. But maybe it's the MOBO
Good to know Im not the only one with 'when there's an error - it's a fuckin weird one' xD
@@AdiVAbdulsky you too? Does it run fine with one stick?
@@zkilla4611 Yup. A1 slot was doing fine, we (it was also my friends computer) have managed to post it few times with 2 sticks but it was like maaybe for a minute or two then not even a BSOD - it just rebooted itself and always into some kind of a bootloop. Checking the socket like VERY CAREFUILLY (took us almost 1 and a half hour) reveald in fact a bend pin but also nothing to be consider of on the first glance. We've saved the day with the same solution and it's been like 2 weeks on non stop without any problem.
@@AdiVAbdulsky Do you recall where the pin was located? What Motherboard?
These videos are very cathartic. Beating my head against a wall trying to get systems to work recently, so nice seeing it really does happen to everyone.
The Ram change does look better. Thank for the troubleshoot video it is enjoyable and the fact that it can help someone out in the same situation is a plus.
Rule of thumb is that if 'everything' seems to fail is usually the motherboard or the psu(causing the motherboard to go nuts). Its not always, but when the fail is on some other component the culprit is usually found right away as you swap a pair of them.
Yep mobo was my first thought when he said all memory sticks acted the same and could only use 1 slot to work
@@naruhearts1And yet this rig ends up dead anyways, he's now the proud owner of the 14900k
Walks from one problem, right into another @@mikem9536
It’s stuff like this happening that gives me some amount of apprehension to building up a high-end system with expensive parts. While it is great to see Jay troubleshoot, how many of us have a separate test bench to test swapping various combinations of RAM, CPU and motherboards. And the video a day or so ago that stumped Jay as to what’s wrong is another example of requiring debug skills that require an expensive inventory of spare parts. I’m glad to have videos like this to watch, especially when it looks like Jay figured out the problem. Hope to hear back that the long burn-in uncovered nothing new and that Jay has moved the system back home.
Eh it's not really that hard
thats why you should start small.....My first PC experiences had been with old Pentium 4 PC's and all.
Working with PC's is 90% experience by finding sh** out and 10% luck while trying sh** out
Also, jay shoots to get the best out of his components which includes overclocking, clock speed synching which only increases chance of failure. 99% of the time if you buy components and don't tinker with them you will be fine
@@Kyharra it’s not that hard to source a complete set of spare parts and swap them all in and out to get a combination that works? And then even if it works initially it can still fail days later? I mean it’s not that hard relative to climbing Everest, sure, but it’s a total ball ache. I’ve built my last two computers, but I’ll probably go prebuilt next time. There are enough suppliers that let you specify all the parts now and I’d rather they do all the trouble shooting than run the risk I’ll have to.
@@nottopcat5956 I dunno guess I got lucky my pcs never failed on me
Jay in previous video: "Nick bought me too much distilled water"
Nick knew all along 😂
im looking @ this and saying glad I don't have this problem. AMD needs a new boss so call memory training lol
@@adamtajhassam9188it's a faulty piece not a problem with architecture
NGL, the symptoms you mentioned at the start of the video immediately made me think of a bad CPU mount. Especially if you think back to how weird Threadripper is about having proper tension to make good contact with the pins on the motherboard. Now that you have your system up and running again, I'm kinda curious if you could put the other board on a bench, and check the tension of the retention bracket, and see if maybe something was off spec, and not allowing the pins to make proper contact with your processor?
I said the same thing.
Same, I started to suspect CPU mounting more and more. Curious to see if the bad mobo issues can be reproduced on the bench
There is no way this could be a CPU mount thing. It's 100% a faulty motherboard. And ASUS is REALLY lacking in quality control! It's the Peugeot of cars, good looking but pretty unreliable. I've had many bad experiences with ASUS motherboards in the last couple decades.
@@sassuki Wow. Shout your ignorance for the world to hear: Techtubers have demonstrated RAM fault issues with the 13th Gen Intel IMS bending the chip which prevents it from working until it warms up a bit, at which point it works until it heats up under load and then crashes. They've also shown that when some parts of a LGA chip don't make full contact that som of the PCIe lanes are dead.
@@sassuki Smoothbrain alert.
Trying to troubleshoot a fully water cooled system for hardware faults is the stuff of nightmares, especially when you need your PC for work. I've just taken my GPU out of the loop and although it doesn't look as nice, I'm happy knowing how easy it is to swap it out whenever I want without draining my (hard line) loop first.
Right off the bat, I thought it was the MB. Whenever you get a quirky MB, it's such a pain to troubleshoot. I'm glad you figured it out. Hopefully you have nothing but clear sailing from here onward...
this is my worst PC nightmare
finally getting the dream build spending days on it and then I have no idea what's wrong with it.. If this happened to me I'd probably cry lol
Linus probably didnt make up this quote, but I heard him say in a video the other day something that resonated. "You know what the problem with the bleeding edge is? It cuts you."
it happens too often.... and .... you're just stuck.... unless you have tons of money to throw at it and tons of time to rebuild.... you're just stuck.
I used to buy the latest and greatest and I had so many problems it wasn't even funny. I usually buy last gen stuff that is proven for half off now.
@@davidbrennan5 That shows the wisdom that comes with experience. You save money, and all those hassles to boot. "Welcome to the Next Level!"
@@davidbrennan5 Or just wait 6 months to a year. So they can send out bios updates. Because I remember when the X99 and the like had problems...
Best thing ever the reaction to the temps of the air tower non installed cpu cooler. Yes Jay you can make whatever makes you happy . you also show us that DIY is not always a bad thing . love the energy of those videos
he should have tested b1 and b2 to see if it's not the ram slot that's going bad
I put soft tubing on my system with drain valves at every G 1/4 port. Yes, it’s a very expensive way to run a loop but you get the huge benefit of not having to drain your entire loop if you ever have a component failure! As long as you don’t mind the added cost and aesthetic the functionality gain is immense!
wake up hey do math!!!!🤣🤣
I am so selfishly happy you are experiencing the same problems I run into
Asus MB?
I have a AMD MSI motherboard
Is it ASUS as well? Was just considering the strix x670
SAVAGE... 🙂
Jay please never stop with these kind of videos. Always a insta-click.
I don't think he enjoys these situations as much as we do :))
Jay, sometimes i get memory channel errors if i tighten down the cpu mounting bracket too much because even if you cant see it with the naked eye it can flex the motherboard slightly enough to throw off the memory slot contacts. try and loosen your cpu mounting bracket or waterblock mounting screws and see if that gets all your memory slots to work. Hope this helps.
Interesting. One I get my 2nd stick. I'll test. I think I have a bad stick.
Z killa did it work
@@Zirgyn I didn't get a chance today. But I ran a full memory test in the one stick and it passed. 90% positive it's a bad stick. I got a water block on mine too. So I wasn't looking forward to changing anything. Especially the MOBO.
@@Zirgyn It did work. The new stick of Ram worked. So my issue was one bad ram stick. 😃 Glad I don't have to take it apart.
I literally say this everytime something is released; is the early adopter tax, and the risks associated with it really worth it to you? Previous generation stuff is all ironed out and up to speed. Better to wait for the 2nd AM5 release before adopting, IMHO.
Nice diagnosing. The passion you have about getting the computer perfectly tuned and benchmarked cracks me up. I’m just happy everyday mine keeps turning back on lol.
I actually had the exact same issue before. It was with a 3600X and a B450 Board. It worked completely fine with one stick of RAM and as soon as you add another Stick it would fail. In my case the Motherboard was defective. Worked completely fine with a new board (same model, RMA'd).
might be a bent pin on the motherboard that connects with memory controller, had it with ryzen 5950x and got it fixed by re-arranging the pins
I had nothing but headaches with my 7950x. Waited months for them to "sort it out". There is definitely something wrong with the 670 chipset. I finally ditched the platform and went with Intel 13 series instead.
yeah I went with 13700k and never had any issues with it and just paired it with Z690-E very nice board.
The first time you said Memory Controller problem, the first hunch that came to my mind is the motherboard might be defective. Watching thru till the end, am glad that it proved my first hunch was right. From where I'm from, it is very expensive to be doing components swap with no return policy. Reason why we need to be very good at troubleshooting.
There's a channel on here called his name is Greg Salazaar who does repairs on ppls PCs and more often then not its the CPU that failed in some way surprisingly though its often the board too
Jay: "I always say if it ain't broke don't fix it"
Also Jay: Makes changes to working system until it stops working.
That's the difference between using the system and diagnosing a problem. Using the system, you want to keep it working as well as possible. Diagnosing a problem, you're trying to find the cause so you keep making small changes until it breaks.
Maybe a working system is a broken system to Jay 🤔
A working system should handle any number of changes without issue...
I got a 7900x3D and ended up returning it for a 13900K instead. I was getting annoyed by the memory training taking so long during a restart as well as having stuttering issues in VR. While the stuttering may have been fixable, but I didn't want to miss my return window at Microcenter so just decided to go with Intel instead. No stuttering issues and it doesn't take anywhere near as long to post.
enjoy the deadend platform
@@clark85 I wait long enough between upgrades that I have to upgrade everything anyway. My previous machine was a 9900K. Before that was a 4770K.
these videos are helpful just from a thought-process perspective. i'm about to rebuild with a bunch of used parts and i'm sure i'm running head first into a bunch of problems, but videos like this make me feel more confident in my abilities to think it through step by step.
Alot of great trouble shooting in this video. I personally have always had issues with Asus motherboards and ram slots to the point i no longer use them, I have had so many issues with their boards that I probably would have swapped the board first thing and not even questioned cpu or ram. I only use Asrock boards and have had no failures yet.
I love watching Jay, I get to escape my difficult life for a bit and laugh along and learn.
Enjoy the videos and take care, I wish you all the best!
I wish you better times ahead Peter.
Right there with you my man
Hey Jay! I had very similar problem back in 2019 with a 2700x and asus rog x470 f gaming board. After a long testing I discovered that the A1 ram slot is faulty. Unfortunately I was lazy at the time to RMA so I stuck with only using B1 B2 ever since. Keep up the good content!
Why am I not suprised. Jay is so unlucky sometimes
Or it jus makes for good content 🤷
usually happens when you go for the bleeding edge of the bleeding edge
@@bill19282 not true.
I had the exact same issues with the same board and CPU, I just returned my x670e hero and went to a lower tier board
@@bill19282 - Doesn't happen very often with Intel's bleeding edge stuff.
Great video. I like how we get to watch your thought process and troubleshooting steps. This is great for new builders who run into these types of odd problems!
his motherboard blew😭😭
It's so nice to see how he is making these videos with so much passion and interesting, he knows exactly how to entertain people, and you also can learn a lot from him
I watched this vid completely, and I completely didn't know what he was talking about, and somehow I built a 5k dollar pc
Bot😂
I think Greg Salazar had a bunch of this type of issue in his "fix or flop" series. Everytime it was the cpu that would not work with 2 ram sticks.
It's a little humorous because he seems surprised almost every time. Love Fix or Flop. 🔥
Yep. They were all 2000 series Ryzen chips if I remember correctly.
A bunch of Ryzen 5 3600's too.
@@patrickprafke4894 ...ahh shit... ...good excuse to go ahead and pull the trigger on that 5800X3D LOL
I don't think he ever came back to the one board and see if the bios update would fix it... Whichever ep. that was from.
In my years of experience building and running PC's, more often than not, an issue preventing booting usually ends up being the motherboard. This is because the motherboard is the most time consuming part to replace and the most difficult one to isolate as the root cause. The motherboard is also far more complex than a memory stick and more susceptible to damage than a CPU. It can also be hard to demonstrate that the board has failed when returning it for a replacement, so take lots of photos to show the people at the store.
Shut up.
yeah, about 5-10 mins in when he said "I noticed that it's retraining the memory every time I boot and not caching it", I immediately was like, oh there's your smoking gun...it's almost certainly the mobo...all the waffling about the CPU felt unnecessary after that point.
Its your board man... I have Gigabyte board that costs less than hall of that and i have no issues lol. I had similar issues with ROG boards so they are on my DNBL (do not buy list) for ever.
yea it's strange, I have an Asus laptop and a miniatx case from them no issues. But I would never buy an Asus mobo
Wow. I watched your previous video on the build the other day on the completion. You were up practically all night and early that morning, then very proud as you should be. What a clean machine! I'm finishing up a build now and I started having nightmares of what I'll do if I jack it up or, worse yet, have a component failure as you did. But you showed us how to work through it and troubleshoot the problem. Awesome tenacity and a very impressive recovery. You're a pure pro at it. That's why you rightly have so many fans. Thanks a bunch Jay! 👍👍
My last 2 builds I had parts DOA, so frustrating when you don't have a warehouse full of spare parts.
I got Into the IT field and watching your videos has helped me leaps and bounds
I don't use any of these parts, except an AMD, memory and a motherboard, but I do like your recent troubleshooting vids. It's real life, its what everyone has to do. I like these types of vids, Keep having problems
I am having this exact same issue happen right now to my 3 year old system (Rog crosshair VIII hero wifi motherboard). I am about to go down the rabbit hole of trouble shooting this weekend...so I am glad i found your video. About to do exactly what you did (except buying the extra parts if I can avoid it!)
I really take for granted that everything will work once I flip the switch after a new build. If something like this happened to me, I'd be screwed!
I actually don't. Been building PC's since 1999 and every time I press that power button for the first time, I say a little prayer and when it boots, I am thankful every single time.
Out of the 100's, maybe more, PC's I've built, I only had one that did not boot. Ended up being a bad motherboard. That was back in the days of EDO ram and 500MB hard drives.
@@IAMRUSTEDROOT same. I’ve never had a PC fail it’s first boot but it still feels like a minor miracle each time.
@@IAMRUSTEDROOT I just build a new PC yesterday and didn't start. Had to reflash the motherboard using USB for it to work. Worst part was that my Macbook didn't have USB (non C), so I had to put the BIOS by connecting it to my Raspberry and then ssh into it to transfer the file.
@@Cat-vs7rc Yikes.
The hit marker when Jay bashed his knee was perfect lol.
Those fury ram sticks are perfect match to the rest of build! Much much synergy vs the dominator squares. Lovely build hope it goes well 😁
Just switched from a AM4 5800X3D to 7950X3D just to see the gains and i have never been this frustrated building a new PC. AM5 has a very long way to go to be fully optimized. I also had weird pre-boot problems ; Had Q Errors 47 (which is not even mentioned on the manual) ; bought a new RAM kit (Expo) just to try and make it work. Well it works now but i fear running even 3DMark on it since im not sure how it would behave. Had to reinstall windows like 10 times just to bring this system to its current state.
Big mistake.
Wow this brings back trauma. I spent 4 days going through the exact same ordeal and I finally gave up, swapped to 13th gen and that POST at first try…
I'd never have a watercooling rig because of how much a pain in the ass maintenance looks like it can be, but my god. That is one sexy ass computer. Thanks for the content as always!
All these issues are why I'm heading your words from a previous video about staying with AM4's long tested platform. It is so tempting to go with the new tech, but AM4 is stable, and very well tested. One quote that comes to mind is, "If you want to be on the bleeding edge, expect to do a little bleeding." Awesome videos though, I am a big fan of your content. It actually has gotten me to purchase various systems I'd never heard of. Keep up the good work!
Had a similar issue with my 3 week old build. MSI mobo was faulty, but I went ahead and upgraded my ram and CPU along with it and returned the others. Irony is I found this video now. I feel a lot better about how I went about that, because our TS process was almost exactly the same AND I feel better about my big box air cooler. Sorry I had to. 🙏 Love your channel.
Have to say that your "BOX" cooler is absolutely perfect! I love it!
Sounds like to me that the 2nd Ram Slot in Channel A is bad or something because you were able to reproduce the issue with ease. However I am glad that you got your Personal rig up and running again after that weirdness.
His memory was in ram slot B2 @9:29.
15:30 I was wondering about the A2 slot test. I would have followed up by checking B1 and B2. I would expect B1 might work, but if A2 only is rejected by bios B2 would be as well.
I still can't believe you took all that time and effort putting together that beautiful custom cooling setup and then proceeded to fill it with coom.
I'm happy that Jay is happy with his water loop. I've done it a few times, but never again.
Yea it was what, 4% better benchmark than a freaking non-themal-pasted cooler with a box? And for that money and 4% boost you get to deal with water in your case lol
When you slot in three different models/brands of RAM, and you get the same error code(s), the most likely suspect is the MOBO.
CPU is always a possibility, but the MOBO is more likely.
Great video!
Yeah, faulty CPUs are extremely rare.
@@sylviam6535 The memory controllers in Ryzen CPUs are known to fail at a higher rate than other CPUs. Lots of bad Ryzen CPUs showing up in Greg Salazar's amateur repair content.
@@strangestecho5088 - Yeah, but in this context they fail far less than the motherboards, so the latter should be looked at first.
Interested in hearing about warranty return process with ASUS.
Had a similar issue with my Asus x670e Hero, fortunately for me it was just the Bios that got corrupted
The swap for Fury was a perfect decision. Thanks again, Jay! Great video!
Super video, very much appreciate the time to show us troubleshooting and diagnostics performed. Love the channel
Watercooling is also useful for relocating the heat to a different room, that's what I use it for.
Thus far, I've only watched up to just past 6:52 where Jay states _"I don't have another Asus x670e Crosshair Hero"_
No need for further diagnosis, problem solved. You got an Asus MB.
Seriously though, my current system that I'm getting ready to replace, I built about 8 years ago. I built it with a Asus Crosshair Hero VI, it ran. But I started having "issues" shortly after. Thought it was was the memory, and etc. bought new memory, firmware updates, bios updates, etc etc. I've had nothing but issues with it to this day, although after firmware updates that came out several YEARS later, the issues aren't AS bad. Regardless, never buying Asus anything again.
Now I'm going to continue to watch the video, and see if I'm right about Jay's system.
EDIT: Yep. I was right. Anus MB. Which is ridiculous for the price of MB's these days. Glad I went with MSI on my new system that should get done next week. As I did consider another Anus MB, due to a couple features it had over the MSI, but just because of the issues I had last time, nope. Glad I didn't. Hopefully no issues with this MSI MB or anything else.
You really convinced me that watercooling cycles are not for me.
If your motherboard bricks it's just a big pain in the ass regardless the water cooling loop is not going to change that
I’m lazy customs loops are too much work and I’m scared of it leaking cause I’m done I’ll stick to an AIO
@@shaolinmaster8583but aleast you ain't removing a custom block when troubleshooting
Told you to test the system with Memtest86+ before building it! I also had to learn the hard way around 2008. Built a few hundred systems since then and always let Memtest86+ do a few passes on a test bench. Seeing yours failed at Test #8 was very familiar ;) Was pretty clear it's the motherboard. I had like 1 bad CPU the last 30 years but dozens of bad boards...
My RAM seems not work in all slwots. I think I have a bad stock. But now I'm wondering if it's the board. Great...
What's interesting is it's only a single bit at a high address range. Not unusual, but if you don't understand the cause the errors it causes seem completely random.
So far my experiences with asus boards have been pretty much that they are fine forever or broken on arrival. I don't think I have had one go bad over time yet.
All my gigabyte boards have been great aside some interesting bios choices.
my Asus laptop was submerged in a flood, literally dripping water, and its still fine. i took it apart to let it dry
I’ve never had any issue with asus yet so I think your right. It’s like either perfect or it doesn’t work at all
I feel you my PC started having freezes and blue screens a few weeks ago. Ruled out everything but the motherboard and the CPU. I didn't have a spare CPU so gambled on it being the motherboard. Sent it in for Gigabyte to test three weeks ago. They claim no issue so now I have to send the CPU in because everything else is ruled out. The motherboard comes back tomorrow.
This exact thing happened to me with an I9-12000k. I replaced the RAM, replaced the motherboard without resolving the issue. I was able to run one RAM stick in either A1/B1 but never dual channel. Finally replaced the CPU and it has worked flawlessly for the last 6 months.
Hey pc building is sweet but definitely a struggle sometimes. But once you get through it, it's all the sweeter when you finally get it all to work
Nah, it's not sweeter, it's just because you had a bitter bite, better not have to.
its sweet because thats your blood sweat and tears leaking out from you trying out the bleeding edge components to begin with lol
Thanks Jay, learnt a valuable lesson. Don’t go bleeding edge!!! lol
Seriously though, it’s issues like these that really puts off new pc gamers. So the more it’s talked about the better. Thanks for sharing 👍🏻
Yep! My latest is a b550 with a Ryzen 5800 and ddr4 memory. Paired that with MSI NVIDIA GeForce RTX 3080 VENTUS (Yes Ventus) and my games run great. Got the 3080 at MSR......
Honestly this could happen on any system but I completely agree gamers shouldn't be thinking they need systems like this. AM5 gives you an upgrade path when building a new system but it is rough around the edges (as usual for AMD) and hard to justify if all you do is game.
One of the advantages of not being able to afford a monster pc 💀
Can you imagine a random guy at home being able to fix this sort of problem? PC building might be relatively easy these days but major fault finding is still a total nightmare when even someone with tons of experience and backup hardware is still scratching his head for days. We need a diagnostic that works without question and until there is there is such a thing there will be tons of people who have horrible experiences with PC's.
@@MrJugNut I have been building my own computers since the dark ages (8088) circa 1976.... Came over from 'Big Iron' (IBM) and DecVax, card reader days.... It has only gotten more complex. Plus I am in awe that when you put something together and put on an OS (Windows and/or Linux) it just works, most of the time.....
I just swore off using any Asus board. I just had to switch out the Asus ROG Strix Z790 Gaming WIFI D4 because I couldn't use USB devices (front and sometimes rear), SATA drives, or onboard VGA (13900K). This is after my ASUS ROG STRIX B550-F did the same thing. I'm just done.
When I went AMD 7000, I had some weird ass problems kind of like what you had. I didn't have an X3d Chip, just a 7900x. After 50ish hours of troubleshooting and a RMA process for my ram, Reddit led me to the fact that my CPU was faulty. New CPU and all of my problems were gone. AMD this generation had some quality control issues
Can I ask what subreddit you consulted? I am very close to giving up my solo troubleshooting efforts and asking for Reddit's help
The most common faults that have prevented my old computers from working are the motherboard or power supply. Even the ssd drive's firmware can become corrupted if the fault is not fixed in time. The processor and memories are usually ok. PSU can be tested with a tester. 👍
7950x3d adopter here. Sucks that you’ve been having issues but can tell you when i was doing reboots during my installations, mine was behaving very strangely (repeated full mem training and insane gpu fan ramping!) but it worked out like ironing out wrinkles and has been 100% stable since. 6 days and counting. 🤞
Mine is on strix x670e with ddr5 gskill.
Good to know Jay already has some troubleshooting vids out incase I have the same fate. “Good to know” not good it’s happening! Lol. Hope it works out without too much hair loss.
Good info, and I won't freak out if this happens to me! I have that same exact set up I'm building on Thursday and this video made me go "oof" I hope that doesn't happen to me.
Did it sort itself out or did you do something to stop it from memory training?
Mine is constantly memory training on every reboot or shut down.
@@Cakemagic1 not totally sure. Might’ve been after I flashed bios update. By the time I had windows up and running, with bios updated, it wasn’t doing it anymore.
I literally built my new PC last night, 7900X3D, also the ASUS ROG Strix X670E-F.
Do note, that the latest BIOS version is known to be causing issues for a lot of people out there. I do have that BIOS myself since I did what I usually do when I build a new PC with ASUS boards, which is to always use the BIOS Flashback button _before_ booting the PC for the first time. And that's what I did, not knowing that the latest BIOS (version 0922) was known to be somewhat unstable for many users out there.
When I first started the PC, I got an orange LED warning on the board (in the Manual they consider it "yellow" but it's basically RAM-related). It turns out that the 2 Sticks were simply physically inserted in the 'wrong' slots (compared to the recommended slots to be used for 2 sticks, in the Manual). So I changed them to a new pair of slots and the orange LED warning went away... only to be replaced by a Red warning on the next boot. The Red light is about the CPU... and I can tell you my heartbeat started to get pretty darn high at that point.
I cleared the CMOS, after that failed 2nd boot, then tried a 3rd boot.
The 3rd boot actually worked, the Monitor opened, and I saw that the BIOS was being updated. It did that 2 times actually. After the 2nd update (from the 3rd boot) I was finally able to access the BIOS myself. I noticed right away that the RAM settings were wrong, it didn't detect the manufacturer's speed and timings at all. However, I set it to EXPO1 and it was all detected fine.
Now, here's the thing. The system does work, I managed to install Windows 11, it's all stable, it works; I tested games, Cinebench, it's fine.
BUT...
Whenever I restart the system, I actually get ALL the LED lights on the board showing up one by one, one after the other. It goes from Orange to Red, then White and finally Green, and then it boots. The actually process of waiting for all the LED lights to pop like a christmas tree takes anywhere between 8 to 12 seconds. And THEN it boots normally, which itself is done very VERY fast (BIOS is on "fast boost" and that portion of it does work well).
So right now because everything _does_ work I decide to leave everything be for now. But as soon as ASUS comes up with a new BIOS I'll try their new one (or, worst case scenario I'll revert back to the one before 0922 came out).
@@lyrand6408 thanks for this reply. I also have an ASUS motherboard but I haven't checked what my pc was without the bios update. I wonder if that's what is causing issues.
i had VERY similar issues..... after months of trial and error and windows re-installations, memory swaps and CMOS clearing... it turned out.... the SSD my OS was installed to was crapping out.
replaced it with an M.2 2tb drive and .......FIXED IT. no more weird random bluescreens. artifacting crashes.
This kind of stuff is what makes me afraid to build my own rig 😅If I had this issue I would probably pull my hair out trying to work out if I did something wrong or if it's actually down to faulty hardware. I felt Jay's stress in this video.
my sentiment exactly... all the people that say "build your own system = save money" are either far more knowledgeable about troubleshooting and/or programming, or have enough money that it doesn't matter if/when troubles ensue
Buy your first PC and then over time upgrade. There's manuals to help you. You can use an AIO for cooling. It's worth it man.
@@durbanchow Yup. First PC I built was an i5-6600k, a few months later added a RX580 (yes I was on iGPU) and added RAM, storage, better cooling over time. Eventually it was just outdated and so I had the joy of building an entirely new one with 100% new parts. Super happy with it and had very little issues besides it not wanting to run 4 DIMMs at full speed. It's really not too difficult and I was afraid of the AIO installation but it was actually easier than an air cooler to be honest
Something to realize is that even the "experts", like Jay don't know everything. Not a knock against them, but more we all run into problems that make us do that. So, even if it seems like magic to you now, you have to start somewhere.
Example: Just from seeing the picture at 6:12, I was willing to put money on the CPU being fine.
Totally agree. And the big RUclips channels can always "swap the CPU or motherboard" for one they have in inventory. Most mortals would just be stuck,
I try to stick to air cooling for just this reason. Such a pain to tear down loops when trouble shooting.
A good air cooler will keep basically anything below 80c under load. I use the stock cooler on r5 4500
"In todays episode we get to witness Jay assemble an actual boxed cooler"
Yes all too true..had a similar problem..ended y being motherboard.. sometimes it can be ram slots with some dust in slots ect..so if you do a spring clean.. don't forget to clean with rubbing alcohol brother
everything is working like a boss
Man this is so frustrating. As someone suggested in the last video, this almost makes me glad to be too poor to afford to play with the latest and greatest right at launch, lol. Hopefully we don't need a second diagnostic video! 🙏🙏
Jay's builds are like a box of chocolates, you never know what you're gonna get...
The ultimate gaming rig! LOL - today maybe 😐
Both the knee issue and the DIY fan vs super cooling loop reaction in Cinebench was also fun to see! Humour is necessary though of course usually in short supply at times like these (that so many of us have experienced over the years)
I had a problem like this once, where it would not boot with multiple sticks. Always pointed to the same stick, but when the only stick was in that specific slot it worked again. Re-seating the CPU did the trick, although I always make sure to seat it properly.
So before you go and buy new parts, hoping to fix it, check your connections lads.
You are not the only one who distrusts ASUS motherboards--I had to phase them out of personal and professional use years ago for reliability issues. I think the issue is ASUS wants to stand out from the rest of the MOBO makers. Rather than focusing on one feature category to excel at ASUS decided to throw the whole kitchen sink's worth of features on their boards and call it a day. More features can arguably be a good thing, but more features mean more points of failure on the MOBO and a higher number of RMAs and hard-to-trace errors.
I've bought/sold/used ASUS boards for 17 years, and I say in full confidence that they are no longer the premium brand they once were. They have lost too many star employees out of their BIOS team, and their support team has degraded into a box of rocks. The only positive thing I have to say about them now is that their turnaround time for RMA is still among the fastest between mobo manufacturers, which is immediately canceled out by the fact there's a decent chance you'll need to use their RMA process because of the junk they've been peddling for the last 5 years.
I won't go into the details unless someone wants to know, but the ASUS board currently in my system was the straw that broke the camels back, and I am done giving ASUS business. I will be using ASRock from now on, as they're the only remaining board vendor that has never let me down.
@@K31TH3R asrock software sucks lol
@@alexred-knight911 Yes. Yes it does. But that's also universally true about all board vendors software, and installing any of them is a mistake.
@@K31TH3R not armoury crate
@@alexred-knight911 Are you kidding? Other than straight up ransomware, Armoury Crate is among the worst things you can install in Windows. I have never seen a program make as many hacky registry entries as Armoury Crate does, and the bloated services it needs running in the OS to work causes performance issues in MANY apps and games. ASUS themselves even acknowledged that installing their garbage is irreversible and they attempted and failed to make a tool (Armoury Crate Uninstaller Tool) to completely purge it from the OS.
Everything you can do in Armoury Crate in Windows (or any other vendor software) you can do with OpenRGB and Argus Monitor. If you have to install Armoury Crate (or any other vendor software) for some god forsaken reason, do it in a VM to keep that junk out of your OS install.
Also, don't take my word for it, I'm just some internet asshole. But I have done the tests myself multiple times on multiple machines, and if you want to find out yourself just how bad Armoury Crate actually is: 1. Get a fresh install of Windows going, run a few benchmarks and games and log your performance and 0.1% and 1% lows for a baseline. 2. Install Armoury Crate and do it again. You'll be down anywhere from 5-15% in every metric. 3. Try uninstalling Armoury Crate, and also run the uninstaller tool, and you will find that you will never get that lost performance back until you reinstall the OS.
From my understanding, you have to train the memory on every boot or you will have an unstable system. I learned this after purchasing 7950x3d. I wondered why it took my system so long to boot, tried turning off the cache option you mentioned and experienced no post and constant crashes, even during the bios screen.
I cant wait to have these types of problems when I upgrade to the AM5 Platform.
just don't upgrade to am5 then xD
Haven't had any issue with mine
I upgraded to am5 like a month ago and haven't had a single issue at all. 7700x with a 4080. 32gb of ddr5 6000mhz ram. Runs amazing
definitely has more problems than AM4 and z690
This is literally n=1 cases. The platform will have growing pains, but it's very unlikely to be hit by one of these.
We just built my daughter's gaming PC and had a similar "C5" issue. We did not put the RAM in the recommended slots for two sticks and the PC would not boot. After lots of testing, bought a new motherboard (same problem) then new RAM. Then saw the "we recommend using the #2 slots for just two sticks" note (translated to, do this or your PC won't work) and everything worked. So, returned one motherboard but kept the extra RAM so she has 64 gigs now. That's a lesson we won't forget, that time we were dumb. Heh!
This is a really good video. Unique failures are gold to people whove never seen them before.
9:45 - Jay smashing knee into table
- Ifixit won't fix that!
Glad you got your setup fixed. Other than bent pins I have never had a CPU fail. I am sure it happens.
Asus loves to blow up CPUs now.
The way you're telling the story on 18:49 reminded me of my friends when we're telling each other ghost stories... Gosh, the horror.
Guess its just the difference between experiences. Listening to your tests and watching what you did before the new mobo test i figured the mobo was bad. Had more experience with bad mobos than CPUs myself. Curious to see if things hold up. Enjoyed the video.
Same here. After he had ruled out the sticks of memory, my first thought was ok, check the mobo next, and then he pretty much confirmed it (in my head) with the point that the system wasn't caching the memory training between boots.
This was refreshing to see that I wasn’t the only one that runs into issues with a new build!
Also, I really wish I would have watched his last video on this build before I attempted to finish mine, then it would have reminded me to leak test BEFORE I put the fluid in… and then maybe I would have noticed ahead of time that my GPU water block was missing an O ring (similar to what happened to him except with his pump) a little coolant leaking everywhere, but no worries eventually got it sealed and working!
Bet ya J is kicking himself for not having 20/20 hindsight and known the SOC voltage spec offhand and also checked the soc voltage in bios. Unlikely, but I am kicking myself for not seeing this before going through the exact same experience with my identical setup. While its not dead yet, we're down to 4800 mhz for a 6400mhz kit.
AM5 bugs is the reason why I'm upgraded to the fleshed out AM4 platform and I'm also saving $400 this route as well