Hi Nancy, thank you for your comment. Yes it does, you can find it under BPiQ in the Apple store or you can search Thermor Ltd and you will find two Apps that we produce. We have made several changes to the App including a name update, so BP Tool Box no longer is on the App store. We are in the process of updating our video as well. Please let us know if you need anything else. Thank you, BIOS Medical
This worked for us the first time we set up the account, but periodically the app does not allow a login and returns an error message saying wrong email or password, or internet error. Try again a day or 2 later and it connects again... what causes this? Very frustrating.
We are very sorry the BIOS BP Tool Box app as not been working correctly. We have actually taken it down temporarily for users running an iOS device. We are upgrading the “Forgot Password” system and login protocols. This interruption is only temporary and we expect it to be available again on Wednesday April 10th, 2019. Users can continue to monitor their blood pressure as usual. The readings will be stored in the device and the data will upload to the BIOS BP Tool Box app the next time you log in to the app. Users will have to update the app once the upgrades are completed. This upgrade will affect models: BD245 - Protocol® 7D MII Blood Pressure Monitor BD250 / BD352 - Protocol® 7D MII Blood Pressure Monitor We thank you for your patience during this time, and apologize for the inconvenience. BIOS Medical
Hello, we have deleted the old version, restarted phone and tablet and downloaded the latest version 1.2.8 but still get “network error” when trying to login
Hello Pam, thank you for the update. We unfortunately are still having issues with the update. One thing gets fixed and it causes another problem. Can you please advise the iOS version you are running?Thank you,BIOS Medical
Good Afternoon Susana, the network error is appearing because the App is and has been down for maintenance. We hope to have it up and running soon. Please check back on our website www.biosmedical.com or Facebook page @biosmedical1 for updates. We apologize for any inconvenience this has caused. Thank you, BIOS Medical
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Does this app work on Apple devices? I cannot locate it on Apps
Hi Nancy, thank you for your comment. Yes it does, you can find it under BPiQ in the Apple store or you can search Thermor Ltd and you will find two Apps that we produce. We have made several changes to the App including a name update, so BP Tool Box no longer is on the App store. We are in the process of updating our video as well. Please let us know if you need anything else. Thank you, BIOS Medical
This worked for us the first time we set up the account, but periodically the app does not allow a login and returns an error message saying wrong email or password, or internet error. Try again a day or 2 later and it connects again... what causes this? Very frustrating.
I can see in my Apple updates history that the app was updated April 2. We have been unable to login since then
We are very sorry the BIOS BP Tool Box app as not been working correctly. We have actually taken it down temporarily for users running an iOS device. We are upgrading the “Forgot Password” system and login protocols. This interruption is only temporary and we expect it to be available again on Wednesday April 10th, 2019.
Users can continue to monitor their blood pressure as usual. The readings will be stored in the device and the data will upload to the BIOS BP Tool Box app the next time you log in to the app. Users will have to update the app once the upgrades are completed.
This upgrade will affect models:
BD245 - Protocol® 7D MII Blood Pressure Monitor
BD250 / BD352 - Protocol® 7D MII Blood Pressure Monitor
We thank you for your patience during this time, and apologize for the inconvenience.
BIOS Medical
BIOS Medical , many thanks, we will try again on Wednesday.
Deleted and redownloaded the app today to be sure we had the latest. Still get login or password incorrect message.
Hello, we have deleted the old version, restarted phone and tablet and downloaded the latest version 1.2.8 but still get “network error” when trying to login
Hello Pam, thank you for the update. We unfortunately are still having issues with the update. One thing gets fixed and it causes another problem. Can you please advise the iOS version you are running?Thank you,BIOS Medical
Jen H We are on IOS 12.2 on the iPhone and iPad. Thanks for your reply
Still not working on IOS 12.2 any news on a new update?
App is always saying network error
Good Afternoon Susana, the network error is appearing because the App is and has been down for maintenance. We hope to have it up and running soon. Please check back on our website www.biosmedical.com or Facebook page @biosmedical1 for updates. We apologize for any inconvenience this has caused. Thank you, BIOS Medical