On The Job - 911 Dispatcher - May 2016

Поделиться
HTML-код
  • Опубликовано: 27 сен 2024
  • "On The Job" follows City Manager Scott Neal as he looks at the various jobs and workers that make Edina a great city! This month, Scott sits down with Edina's 911 Dispatchers.
    Comments associated with unlawful activity or that contain offensive or vulgar language or photos, personal attacks on staff members or members of the public, political endorsements of any kind, links to outside websites, commercial advertisements or any other form of commercial solicitation will not be posted.

Комментарии • 322

  • @MasterBasser
    @MasterBasser 7 лет назад +403

    I feel like the cop at the traffic stop was thinking "Sigh, New guy"

  • @USCBeastmode
    @USCBeastmode 7 лет назад +398

    That job must be nerve racking much respect!!🌹🌹🌹

    • @MrMcbear
      @MrMcbear 7 лет назад +76

      Hours of boredom interrupted by moments of chaos is the best way to describe it.

    • @migueljuarez5988
      @migueljuarez5988 5 лет назад +3

      @@MrMcbear yay that's gonna be me in 7 years

    • @Someone-dp5xx
      @Someone-dp5xx 5 лет назад +2

      My aunt works as one

    • @dragnil4l40
      @dragnil4l40 5 лет назад +4

      Erica Schehr any advice she can give me? I’m clinging into doing it but I’m not sure

    • @ddross3677
      @ddross3677 4 года назад +4

      Dragnil 4L you should do it! As long as you can control your nerves lol the most important thing is to get the location and what’s going on. Much luck to you

  • @beccaroberts333
    @beccaroberts333 6 лет назад +856

    After my first training day (they drill the "911, what is your emergency?" Into your head) my mom called me just to ask me how my week was... I picked up and said "911, what is your emergency?" .... Mortifying...😂😂😂

    • @barrerafrank
      @barrerafrank 6 лет назад +60

      Hahaha, I have done that dozens of times... hard to shut off, sometimes...

    • @Lotmeister
      @Lotmeister 6 лет назад +53

      Yup, I used to work at a call center, and there were times when I'd go home my phone would ring and I'd start saying "Thank you for calling [company name,] may I have your name please?" D'oh!

    • @HeavyHanded
      @HeavyHanded 5 лет назад +9

      I have tried to speak to my Amazon Alexa before saying "Ambulance Emergency", took a second for it to click in my head.

    • @Makaylah13
      @Makaylah13 5 лет назад +4

      How do u get a job

    • @lewmar321sco
      @lewmar321sco 5 лет назад +10

      I’m a 999 call handler which is the uk equivalent and I’ve done the same. When I get a phone call I accidentally say “emergency which service?”

  • @ironrich9928
    @ironrich9928 5 лет назад +54

    My heart goes out to the 9-1-1 dispatcher that received my call on 5/30/2016. I found my son after hearing a single gunshot. He was already deceased. I was in complete shock and I could tell the dispatcher never had a call like the one he was receiving from me. He kept asking me if I could do cpr and I said no and he kept saying he would walk me through it. I said no you don’t understand I can’t do it cause there’s no way I could. He went silent and apologized cause he must have realized what I was seeing. I screamed and cried and cursed god. I feel so bad for what he must have endured hearing my voice cry’s and words. I don’t remember much but I do remember he was trying to get off the phone and I said no you can’t leave me out here in the dark alone by myself please don’t leave me too. Then I remember the police arriving and I do t know if they took the phone call and ended it or I did but I always wanted to say thank you and I’m sorry that he had to hear me that way.

    • @nini122ss
      @nini122ss 2 года назад +3

      Sorry for your loss 🙏🏾

  • @xoxoClaudiaaxoxo
    @xoxoClaudiaaxoxo 5 лет назад +63

    He was awesome and never once interrupted her. Haven’t seen that on tv in a while. And props to the dispatchers! That seems like a lot of work 😭

  • @Rsthelen
    @Rsthelen 6 лет назад +46

    My sister has work for our local 911 (BOEC) for 22 years, hats off to all of you for everything you do and sacrifice. THANK YOU just really isn't enough.

  • @daemmadilemma
    @daemmadilemma 7 лет назад +153

    I'm thinking of being an 911 Dispatcher as I get older, even though I might not know how to multitask lol.

    • @tarysantelises1118
      @tarysantelises1118 6 лет назад +45

      There is no such thing as multitasking though you are just switching tasks rapidly because your eyes and brain can’t focus on more than one thing at a time

    • @Zizzyyzz
      @Zizzyyzz 6 лет назад +6

      Tary Santelises Decent point.

    • @luisblas4260
      @luisblas4260 6 лет назад +23

      Its a lot of work, but at some point you will do it without 5hinking

    • @jdd1979
      @jdd1979 5 лет назад +2

      @@tarysantelises1118 then you've never heard of split-ear listening.

  • @lachlanjackson9720
    @lachlanjackson9720 7 лет назад +43

    I want to do this so bad because I saw a video of a guy who was amputated by a baler and was crying to the dispatcher that he was his hero and it seemed really rewarding

    • @Jess-Rabbit
      @Jess-Rabbit 6 лет назад +3

      Lachlan Jackson thats why Im here too!

  • @DV-tc1yr
    @DV-tc1yr 6 лет назад +26

    did it for 10 years here in Florida and loved every bit of it!

    • @rand_-mk5lb
      @rand_-mk5lb 5 лет назад

      You enjoyed the job?

    • @tylerallen497
      @tylerallen497 5 лет назад

      I’m pretty sure it’s different in each state but how was the pay?

    • @instantfearzz332
      @instantfearzz332 4 года назад

      How was the pay ?

    • @Kayla-dr2zg
      @Kayla-dr2zg 2 года назад

      What kind of training did you have to do?

  • @IAmNumber4000
    @IAmNumber4000 5 лет назад +5

    12 hour shifts, 7 days a week, 356 days a year? And the job involves intense multitasking while responding to brutal murders, kidnappings, rapes, etc?! And the starting salary is only $25-45k?!?
    This sounds like the most horrible job ever conceived. Who would even take it?

    • @yagirlnee7415
      @yagirlnee7415 5 лет назад +2

      It is a very stressful job but I believe dispatch pays more than that at other companies. Its decent work for someone who is single with no kids.

    • @BronxBull1922
      @BronxBull1922 2 года назад

      State dispatchers start off at $27

  • @Zoom12002
    @Zoom12002 5 лет назад +39

    Im 13 I wanna be a 911 dispatcher when I'm older so I'm gonna try all it takes in school

    • @Gencturk92
      @Gencturk92 5 лет назад +2

      what has nine eleven got anything to do with this ? 911 was a terrorist attack

    • @ColossalCereal
      @ColossalCereal 5 лет назад +21

      @@Gencturk92 9/11 and the number 911 have nothing to do with each other, you're right. but he didn't say anything about 9/11 lol

    • @FreePalestine..
      @FreePalestine.. 4 года назад

      They don't pay well kid. Aim higher

    • @f_i_n_n__
      @f_i_n_n__ 4 года назад +1

      @@FreePalestine.. some states pay differently, my state pays really good annually and we dont have that much bad things happen in our state

    • @klipsee8833
      @klipsee8833 3 года назад

      @@FreePalestine.. not everything is about money, jobs are partially about personal preference and what you want to do. you also have to enjoy your job

  • @JayBeeIRL
    @JayBeeIRL 2 года назад +4

    This was so well edited! I felt like I was watching a TV Show!!

  • @Critic4everything
    @Critic4everything 5 лет назад +3

    Lots of respect and love for what you all do.God bless you all

  • @Mega747400
    @Mega747400 7 лет назад +10

    this guy did better than our dispatchers here in Indiana they set fire tones off but never tell us anything lol

  • @andromedagalaxy5950
    @andromedagalaxy5950 6 лет назад +5

    I’ve been called to take the exam here in NJ. They included a link, that used this video, to show what it’s like to be a dispatcher.

  • @mb24777
    @mb24777 5 лет назад +3

    they deserve way more money

  • @jonahfaulkner1211
    @jonahfaulkner1211 4 года назад +1

    What a great city manager!

  • @schantellknight9410
    @schantellknight9410 10 месяцев назад

    I am in the emergency services call centre in South Africa. I love it

  • @mjackdooley9053
    @mjackdooley9053 6 лет назад +11

    So they don’t work 24/7 they work 12/7 which is still crazy

    • @ltmangotango985
      @ltmangotango985 6 лет назад +4

      Mjackdooley no they work 12/3 or 12/4

    • @lisasloane3807
      @lisasloane3807 6 лет назад +9

      Yeah, she was saying that the job itself is a 24/7 entity. But departments break it down to 3 or 4 days on and 4 days off, and they are also subject to being called back in if its an emergecy and its hectic

    • @mikeoxlong567
      @mikeoxlong567 5 лет назад +1

      I use to be a corrections officer and my days were 12 hours, its not so bad

  • @BjornsonVideos
    @BjornsonVideos 4 года назад +9

    I was actually thinking of applying to be a 911 dispatcher recently. As my city is currently hiring, is it a pretty simple but hard job as well? Because you probably get some of the most interesting emergency calls as well.

    • @Albert-xy5py
      @Albert-xy5py 4 года назад +2

      In short it's a long process to apply for, I myself want to apply for 911 Dispatch. Best person to watch videos on this subject would be Laura Bryant as she has a lot of videos covering her time as a 911 dispatcher and helpful tips being one.

  • @tonycallme3667
    @tonycallme3667 5 лет назад +4

    Me : I want to be an emergency Dispatcher
    also me : *Just now remember that 1 joke i was about to tell my classmate* nevermind...

  • @hyacinth7875
    @hyacinth7875 4 года назад +2

    Heard a lot of dispatcher calls and there were a few who caused other people to die

  • @nemesis9687
    @nemesis9687 3 года назад +1

    Im actually training in a support service sec. and ohboyy...
    It was though but kinda fun cuz it's like you're playing among us except here it's with real life. I mostly handle person with anxiety attack, and self harming. And it's kinda terrifying cuz my mentor is always besides me making sure i didn't make any mistakes...
    But I've been doing so great these days..
    Thanks for the vid! I like it:)

  • @mondonproductions4088
    @mondonproductions4088 2 года назад

    again love the video

  • @ironsights1809
    @ironsights1809 6 лет назад

    That was awesome. Thank you.

  • @lil_tootsie_pop2948
    @lil_tootsie_pop2948 4 года назад +1

    I wanted to become a dispatcher until i saw this video

  • @frefox2701
    @frefox2701 4 года назад +5

    5:17
    nice

  • @fjcruisefjcruise4527
    @fjcruisefjcruise4527 3 года назад +1

    As a dispatcher . Did you ever wonder the out come 🤔 of some of these calls

  • @eazyplayz8799
    @eazyplayz8799 4 года назад

    It’s interesting to learn about 911 operations

  • @koulodalsultan4151
    @koulodalsultan4151 5 лет назад +2

    Uncredited heroes

  • @KidTROLLZ
    @KidTROLLZ 3 года назад +2

    I am currently in the process for getting hired for this job and I am legitimately nervous haha.

  • @The99210
    @The99210 6 лет назад +10

    I am very nervous to start working. I feel like I’m going to mess up a lot of things. And I’ll Probably laugh at the whole 10:4 things .

    • @Timbodadon
      @Timbodadon 5 лет назад +1

      The99210 how is your job going now

    • @geyernicole1
      @geyernicole1 5 лет назад

      I feel this!!! I start in 2 weeks

    • @Trihsten
      @Trihsten 5 лет назад

      how u guys been?

  • @pizzasubs
    @pizzasubs 5 лет назад +1

    somehow I thought it wasnt good to look at computer screens for so long in the dark, but I guess your eyes get used to it after a while....

  • @miniena7774
    @miniena7774 6 лет назад +10

    *12 HOUR SHIFTS?!*

    • @ariahlea
      @ariahlea 6 лет назад +4

      Greg Caesar yeah I didn't know that either until watching this...

    • @AnonDrewT
      @AnonDrewT 6 лет назад +2

      Yeah, fire depts use 24 hr shifts, if memory serves

    • @xPantsMcGeex
      @xPantsMcGeex 5 лет назад +1

      street crews go up to96hr shifts

    • @mikeoxlong567
      @mikeoxlong567 5 лет назад

      Try being a correctional officer

  • @gradymcclintock3766
    @gradymcclintock3766 3 года назад

    It's a lot more then I thought it was

  • @candidfellow
    @candidfellow 3 года назад +1

    The Guilty made me watch this video

  • @20javi12
    @20javi12 6 лет назад +2

    I would like to see a video about atc and 911 dispatch swaping jobs for a day. I find them both challenging

  • @lucygallardo759
    @lucygallardo759 7 лет назад +5

    My Job of My friend dispatchers of 911 Emergencies

  • @airwipe1639
    @airwipe1639 7 лет назад +1

    I love your 2016 FPIU (Ford Police Intercepter Utility) I cant actually tell if it’s a 2013 or 2016 model because of how short it was in the clip...

  • @sushh1
    @sushh1 5 лет назад +1

    Any reason why they're in a dimmly lit room working 12 hours shifts? Seems really bad for the eyes.

  • @Magnum_Wolf
    @Magnum_Wolf 5 лет назад +1

    I'm thinking about becoming a dispatcher, I'm a little nervous. My biggest concern is that I have some health issues with my stomach.

  • @squadscout808
    @squadscout808 4 года назад

    so this is where i’ve been getting random traffic stops

  • @technowarriorstv
    @technowarriorstv 5 лет назад +4

    WEEEEEWOOOOOOOOOO WEEEEEEEEEOOOOOOOOOOO WEEEEEEEEEEOOOOOOOOOOO

  • @emilyrivera6891
    @emilyrivera6891 6 лет назад +1

    That was a forward slash

  • @scrimmo
    @scrimmo 6 лет назад

    Gee I wish I did that for a living...... ......She looks so impressed

  • @GratefulDaughter1
    @GratefulDaughter1 4 года назад +3

    I am going to take my criticall and typing test! I really want to do this!!

  • @AnonDrewT
    @AnonDrewT 6 лет назад

    I’m in the process of getting hired for dispatch at my Sheriff’s Office, we each have 6 monitors!

    • @sckooshy1
      @sckooshy1 6 лет назад

      How's it going now?

  • @KingOfYourMouth
    @KingOfYourMouth Год назад

    This job saves lives. Awesome work operators. Greetings from the Philippines. 🇵🇭🎚️🎙️🎧

  • @oscarpadilla8685
    @oscarpadilla8685 7 лет назад +6

    what if that regular traffic stop turned into a shoot out

    • @whitestriped9126
      @whitestriped9126 7 лет назад +4

      Oscar Padilla you would adress the other officers, backup, etc, and if there is no reaponse or the officer hasnt cleared their name, they also do that

    • @xMACHOxMANx
      @xMACHOxMANx 7 лет назад +3

      Oscar Padilla it wasn't real.

    • @DavidJohnson-mo7fq
      @DavidJohnson-mo7fq 7 лет назад +3

      Oscar Padilla That officer knew what was going on. Even if it had, the dispatcher had a headset on, was listening to the same traffic and would have pushed him out of the way if it had turned into something more serious. How do you think we train Newbies?

  • @KarenPerez-xk5dc
    @KarenPerez-xk5dc 4 года назад +2

    Looks so stressful!! I wonder how much they get paid..

    • @ddross3677
      @ddross3677 4 года назад

      Karen Perez hey I’m in training in Ga but the pay is pretty good. Plus with working 12 hr shifts, about 2/3 days a week, a single day of overtime(anywhere from 4-12 hrs) puts u at a possible 12 OT hours PLUS the 4 OT hours that are “built into” the schedule. 16 time and a half hours total. Double pay on holidays.

    • @jaslyncarrillo5604
      @jaslyncarrillo5604 4 года назад

      DD Ross did you have to do a work sample before hired ?

    • @DK-ji1tu
      @DK-ji1tu 4 года назад

      57 thousand here in Chicago with no overtime with overtime about 65k

  • @just_michael402
    @just_michael402 5 лет назад

    This looks fun.

  • @GamingOrginalSoundTracks
    @GamingOrginalSoundTracks 7 лет назад +2

    Shes cute 😍
    And as dispatch.. they make a awesome job, and so much people dont realize that

  • @bretthagelee9977
    @bretthagelee9977 6 лет назад

    Nice job

  • @demonsandlords
    @demonsandlords 4 года назад +1

    I just started training 2 weeks ago and I’m having trouble with translating what’s being said on phone into cad...... can anyone give me advise on how to fix that (if it’s even possible) my trainer I feel is losing patience, she wants me to succeed and wants me to work there with them but I feel like I’m making her lose her patience now

  • @1984BodeaMauO
    @1984BodeaMauO 5 лет назад

    Every thing works perfectly in America!

  • @normancrepon9040
    @normancrepon9040 6 лет назад

    I really like the spillman cad

  • @josephmcnamee1132
    @josephmcnamee1132 4 года назад

    This is my dream job.

  • @crystalrader7920
    @crystalrader7920 5 лет назад +1

    The pay better be good .. for doing all that

  • @bestbotreview
    @bestbotreview 5 лет назад

    Here for ma Scott Neal

  • @gunnerkay71
    @gunnerkay71 6 лет назад +1

    Do they just dispatch the corresponding units or also take the civilian calls as well?

  • @kkstar1297
    @kkstar1297 4 года назад +1

    I would love to have this job. But I've got a learning disability. Do they have like tutoring secessions for people who need a little bit more help learning how to do this job?

    • @Knowledge_wisdomwins
      @Knowledge_wisdomwins 4 года назад +1

      kkstar 12 Due to the urgency and extreme crisis nature of this job...you would need to be able to complete the job without much mental or learning accommodations. No different then for a doctor under crisis.

  • @duramax78
    @duramax78 6 лет назад +4

    Guess if you could do this you could be a air traffic control but I’m guessing that pays way better, I’d do the latter if I was smart enough, like these peeps.

  • @philipmclaughlin9636
    @philipmclaughlin9636 4 года назад +1

    Not a job for those who have ADHD

  • @connorsweeney7744
    @connorsweeney7744 4 года назад

    The host of this show was so nervous when he put on the headset 😂

    • @melissag8270
      @melissag8270 4 года назад

      She’s like everyone can hear you 😳😳😳 wait what

  • @leungho-p3h
    @leungho-p3h 5 лет назад +3

    Hello, I would like to order a big pepperoni, with extra cheese, please

  • @waterfall3
    @waterfall3 7 лет назад +8

    Does part of the job include dispatching police when pedestrians cross the street legally too?!

    • @HoopCITY76
      @HoopCITY76 7 лет назад +2

      waterfall3 Anything along those lines as well as other traffic If violations can only be addressed if a police officer directly observes the violation.

  • @therienacevedo841
    @therienacevedo841 Год назад

    911 for Atlanta for closed

  • @phillyreppin
    @phillyreppin 4 года назад

    They go thru a lot of psychological stuff

  • @therienacevedo841
    @therienacevedo841 Год назад

    Atlanta building for closed issis infection

  • @kamarischook2073
    @kamarischook2073 4 года назад +1

    Im a new typer not that fast yet... is there time for me to learn real quick??

    • @bigwin2010
      @bigwin2010 4 года назад

      There are free typing programs on the internet to improve your speed.

  • @bretthagelee9977
    @bretthagelee9977 6 лет назад

    Nice

  • @Abby-ls5gs
    @Abby-ls5gs 4 года назад

    imagine if the power went out...

  • @jahy7182
    @jahy7182 5 лет назад

    You need more subs

  • @PikachuPlaza
    @PikachuPlaza 7 лет назад +1

    How dose Bloomington get called

  • @caidencairl6289
    @caidencairl6289 6 лет назад

    Hey its in Minnesota.

  • @syncsim3775
    @syncsim3775 5 лет назад

    He seems so depressed at the start.

  • @henrymob2651
    @henrymob2651 5 лет назад

    How do you call 911? My dad is dying rn and I don’t know how to call 911

  • @Bordie3D
    @Bordie3D 4 года назад

    Anyone here cause they got obsessed with a game called 911 operator?

  • @FR-xw6mc
    @FR-xw6mc 5 лет назад

    How does this guy don’t know what is this stuff like your the manger

  • @Safa-vy8xy
    @Safa-vy8xy 6 лет назад

    this minnesota?

  • @pattygq
    @pattygq 4 года назад

    5:00 she never touched the back of the car.

    • @sebby324
      @sebby324 3 года назад

      Don’t have to

  • @creepybean6203
    @creepybean6203 6 лет назад

    What happens if something bad happens in the dispatching office, who do they call? 🤔

  • @MaynardJamesKeenan09
    @MaynardJamesKeenan09 6 лет назад

    Forgot to say 1047 hours

  • @therienacevedo841
    @therienacevedo841 Год назад

    Why 911 attend animal tree and don't answer terrorism ?

  • @bnelson597
    @bnelson597 4 года назад

    Bruh it’s April’s sister

  • @fishingpinky3165
    @fishingpinky3165 3 года назад

    Why in the world when she is trying to explain is annoying music playing. SO RUDE!

  • @trentbrickley957
    @trentbrickley957 6 лет назад

    You should do game and fish game warden

  • @Auswo77
    @Auswo77 5 лет назад

    "Know all those things you see in the media of a police officer saved the day?" The media only shows shootings not good things lol

  • @EdinaTV
    @EdinaTV  7 лет назад +21

    A comment posted by user Young Moots Cousin on December 18, 2016 has been removed per our social media comment policy:
    "Comments associated with unlawful activity or that contain offensive or vulgar language or photos, personal attacks on staff members or members of the public, political endorsements of any kind, links to outside websites, commercial advertisements or any other form of commercial solicitation will not be posted."

  • @andrewjarvis7777
    @andrewjarvis7777 5 лет назад

    The cop tho

  • @joshdoesroblox2160
    @joshdoesroblox2160 7 лет назад +3

    I wonder what they would do if a dispatcher shouted down the radio going crazy..

  • @jefflovenc
    @jefflovenc Год назад

    i dont think these video are ok to show to public...... doesnt look like a big deal to call 911....... since.... you just sitting around in front of computer like everyone of us

  • @walkmanstudios9733
    @walkmanstudios9733 5 лет назад

    is that April's sister

  • @johnnyshaw2294
    @johnnyshaw2294 8 лет назад +3

    Like this.

  • @user-ef9qq8ng9c
    @user-ef9qq8ng9c 6 лет назад

    Lmao some kid is getting stabbed during this interview

    • @Zizzyyzz
      @Zizzyyzz 6 лет назад +5

      Er... then another dispatcher would handle that call.

  • @dripdropdrippitydropdrop7615
    @dripdropdrippitydropdrop7615 5 лет назад

    Seems so stessful

  • @joewillgo
    @joewillgo 6 лет назад +2

    At 0:38 is that an emoji on that map? Right above the E81 placemarker/pin?

    • @Zizzyyzz
      @Zizzyyzz 6 лет назад +1

      Kinda looks like it, actually. ☺

  • @Baby-xf8bh
    @Baby-xf8bh 2 года назад

    🤔next time make sure the police come to my house after it get shot at twice..!! within 2 month fr gmfu man

  • @dwckyy
    @dwckyy 6 лет назад

    Hiiiiiiii

  • @POLICIADISTRITODGERALSPGERAL
    @POLICIADISTRITODGERALSPGERAL 2 года назад

    POLICIAL S....A))))))S......T....A...N. INTERNACIONAL STAN