CHASE THE EXPERIENCE, AND THE NUMBERS WILL FOLLOW...

🚗 Join us this week on Paul Meijer's Sunday Night Live for Episode #11 in our Fixed Ops Retention Strategies Series.🛠️
You'll get expert advice from our panelists; from left to right; Paul Meijer, Robert Sebestyen, Joseph Clementi, and Mike Vogel.
This week...
CHASE THE EXPERIENCE, NOT THE NUMBERS.
No Accountability for Getting the Basics Done Correctly and Consistently: We'll discuss the crucial role of accountability in maintaining high standards in daily operations. Discover how consistent performance can be achieved through structured accountability.
Processes need to Be Customer Friendly First: Learn about designing processes that prioritize customer satisfaction. We'll explore strategies to ensure that your service workflows enhance the customer experience, rather than complicate it.
Importance of Teamwork versus Individuality to ensure a Great Customer Experience: Dive into the dynamics of teamwork in creating exceptional customer service environments. Understand the balance between individual excellence and team collaboration.
Q&A Session: Have your questions answered live. Engage with our panel of experts and gain personalized advice for your dealership.
HOW TO REGISTER: Click "attend", click "share", click "invite", and select your network connections to invite from the dropdown, and then click "invite" to invite them.
Every week, we bring on the experts to share with us, what they do to make dealerships more efficient and profitable. Quality, actionable content that you can use today to improve the customer experience, from people that have either done it, or are doing it now, never any filler! See you Sunday night.
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