Hello All, We, unfortunately, do not repair these headphones any longer. We do still offer the parts and tools to do the repairs though. Here are the links for the parts and tools for these repairs. Parts: bit.ly/3ivWxvy Tools: bit.ly/2VjnjLB
Using this video, I successfully repaired my QC35ii headphones! Thank you so much! For others who may have the same thing, the symptom for me was that the right ear would go in and out of playing sound. I would tap the right ear and it would come back, or if I'd wiggle my head, chew, or change the air pressure in my headphone, the sound would sometimes toggle on/off. It felt like a loose wire so I was skeptical that replacing the speaker cone was the solution, but was getting worse and worse so there was not much to lose in trying it. I bought the replacement speaker set, and went for it. The soldering is not for a beginner, I ruined one of the replacement speakers, so I called in a family member who was more experienced at soldering and he got the job done. I also had to replace the wire between the mainboard and the speaker but only because I broke it when doing the repair. Also, the heat gun I have is not ideal, so I recommend getting a heat gun with a) Precise temperature control b) precise airflow control and mostly importantly C) a very fine tip to direct the air. I just about melted the plastic because my heat gun is too erratic and not fine-tipped. Anyway, thanks, Joe's, for this video!
Note to QC35 II owners: It seems Bose changed the desgin of the speaker cover a bit, I had to break 2 melted down screwed around the speaker housing + the glue isn't nearly as weak as shown in this video, you will have to heat up the glue quite a bit and use more force to pry it open. Good luck
Thanks for the jolly tutorial, definitely made me more comfortable with the idea of opening up my own pair of headphones. Unfortunately I have a problem where the right ear only plays sound through it, if the earmuff is held at a specific angle, and even so, that angle is getting harder to find. I tried opening up the headphones, as I suspected the wire might have gotten loose, but it seemed perfectly held in place, so now I'm considering if I should go searching through the rest of the headphones, for the faulty wire spot, or if it might be something else entirely. What do you think?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Question: I have a pair of these and the right speeker is not working, but if I fit some folded paper into the ear side at a very certain point they start working. This is obviously a very temporary solution but do you think replacing the speaker would fix this?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
thanks I just repaired mine but I didn't have new wire and I think the sound doesn't sound so good on the left.. I'm going to get new wire and see if does better. it's working though!! thanks I melted a few things but not important. I had to buy a new small heat gun. Can you recommend wire and also the heat gun. I don't really like my new one
Is there a way to test the speaker out before putting everything back together? I just don’t want to do this and get it all done just for it to still not work.
I followed the video to replace the speaker in the right ear on the QC35. When I finished and powered the headphones I heard a loud solid tone that changed (got higher and lower) as I moved the headphones. I double checked the 4 solder points, and the + and - wire locations and they look good. Any idea what the problem is?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I just hit the same loud-beep problem. You can work around this by disabling noise cancellation. For me putting the heaphones back together funnily enough fixed it. Might be some sort of feedback loop which goes away when the mic listening to outside noises is properly covered with the outside cover...
Feedback, maybe you reversed the speaker leads and actually enhance noise to the point of oscillation? Or else it's not acoustically ( airtight?) sealed and you're getting feedback that way. Switching off the noise cancellation will reveal which it is. (If the squealing goes away with it (n.c.) turned off)
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊 The heat gun, and solder Iron are set to celcius.
Hi!! There is a strip of metal right by under the fabric part that shows in the beginning of the video. Mine is damaged and that part does not seem to exist anywhere to be sold. Do you have any idea what I may be able to do to replace it? Thank you!
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I left my headphones outside during the summer, no rain, when I got them back they turn on and connect no problem, but the speakers refuse to make any sound. Should I replace both speakers??
Hi Joe - thanks for the great info. I had two major problems following your instructions. At 4:26 you heated the board where the wire was and pulled the wire away nicely. Me on the other hand, screwed the pooch and tore the wire from the board. Then, at 4:40, I could not find *anywhere* the two wires you were referring to. Is it possible that you were working on at 35II and I was working on an 35I? The rest I think I could manage myself. Ah who am I kidding......My problem is I cannot afford to send it in for repair. Maybe buy the parts and try again? Thanks again for all your help!!!
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I'm having difficulty removing the cover that covers the right speaker. I have removed 3 screws from the inside of the headphone, and 4 on the outside. do you know if there are any additional areas the cover is attached to? It almost looks like there are a couple plastic attachments to me
Hello, thanks for commenting. Please email our tech at eddy@joesge.com with some photos and the issue you are having and we will be able to better help you there.
Great job! I love this tutorial! I try to use a breath buddy or an n95 mask when I'm doing work like this (shit, even when I'm doing a gel laquer on my nails ffs). Like you said, better safe than sorry.
would a bose qc 45 speaker work if i tried putting it in a qc 35?? i love the sounds quality of the bose qc 45’s but they dont come in a silver color that i love like the qc 35’s
My pair just started acting up today. My right side goes out but if I tap the side or adjust the orientation of the cup, it turns back on. Before I rip my headsets open, how can I tell that it's the speaker that's going and not some other connection issue like the hinge?
@@sammedeiros4204 @Pyrusdrago Hey there. My headphones were having the same issue. Eventually the one side just stopped working. Ever figure out for sure what was wrong with you guys’?
Hi guys, i think i blew up tbe right speaker. The noise sound likes a muffler sometimes. I checked the link to repair. But which one do i need for the right?
@@Joesge At 1:03 in your video, the gray-gold "duct tape". Seems an odd design choice by Bose to have the sound coming out from only the top and bottom.
How do I know, if my speaker is broken? I mean, yes sure, when there is no sound.. But is it possible, that something else is broken? The left side of mine just don’t work, the rest works perfectly fine (Bluetooth..etc.)
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I had the same problem recently and fixed it by a replacement speaker (Amazon), thanks to Joe's perfekt YT-Tutorial. To proof the accurate working of the speaker, measure the continuity through the speakers winding with a multimeter the resistance between the plus and minus outputs on the PCB. there should be some value about 3 Ohm. Maybe you'll need to unsolder the terminals. If a very high value could be detected, the speaker is probably gone.
@@zerohunterzero For everyone else looking: You can use any old headphone cable. I had some really old Nokia in ear headphones. The ones that come with a phone. Just use them. Use the part of cable after it splits from the main cable into two smaller ones. These got 2 wires inside. Mine actually look exactly like the Bose ones. The cable even has the same diameter.
Hello All,
We, unfortunately, do not repair these headphones any longer. We do still offer the parts and tools to do the repairs though. Here are the links for the parts and tools for these repairs.
Parts: bit.ly/3ivWxvy
Tools: bit.ly/2VjnjLB
Using this video, I successfully repaired my QC35ii headphones! Thank you so much! For others who may have the same thing, the symptom for me was that the right ear would go in and out of playing sound. I would tap the right ear and it would come back, or if I'd wiggle my head, chew, or change the air pressure in my headphone, the sound would sometimes toggle on/off. It felt like a loose wire so I was skeptical that replacing the speaker cone was the solution, but was getting worse and worse so there was not much to lose in trying it. I bought the replacement speaker set, and went for it. The soldering is not for a beginner, I ruined one of the replacement speakers, so I called in a family member who was more experienced at soldering and he got the job done. I also had to replace the wire between the mainboard and the speaker but only because I broke it when doing the repair. Also, the heat gun I have is not ideal, so I recommend getting a heat gun with a) Precise temperature control b) precise airflow control and mostly importantly C) a very fine tip to direct the air. I just about melted the plastic because my heat gun is too erratic and not fine-tipped. Anyway, thanks, Joe's, for this video!
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
Same symptoms I have. And now the right ear is not working at all. So, I'm on my way to replace that speaker.
Note to QC35 II owners:
It seems Bose changed the desgin of the speaker cover a bit, I had to break 2 melted down screwed around the speaker housing + the glue isn't nearly as weak as shown in this video, you will have to heat up the glue quite a bit and use more force to pry it open.
Good luck
Thanks, I will keep trying. So far I am destroying the plastic and bending my screw driver.... that's some strong glue
Thanks for the jolly tutorial, definitely made me more comfortable with the idea of opening up my own pair of headphones. Unfortunately I have a problem where the right ear only plays sound through it, if the earmuff is held at a specific angle, and even so, that angle is getting harder to find. I tried opening up the headphones, as I suspected the wire might have gotten loose, but it seemed perfectly held in place, so now I'm considering if I should go searching through the rest of the headphones, for the faulty wire spot, or if it might be something else entirely. What do you think?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Great video Joe! My Bose right speaker is humming. Do you think need to change the speaker ?? Thanks
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
Thank you so much for this video. It helped me fix my headphones, although I did not do as beautiful of a job. You're a lifesaver :D
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
Hi joe, what is the name of those wire that connect to the speaker driver
Nice Work Bro Keep It Up 🖤
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
Thanks ! would you have a video on how to access and repair the mic? I am having difficulty to access it .
We will be working on more videos for this in the future.
Question: I have a pair of these and the right speeker is not working, but if I fit some folded paper into the ear side at a very certain point they start working. This is obviously a very temporary solution but do you think replacing the speaker would fix this?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
thanks I just repaired mine but I didn't have new wire and I think the sound doesn't sound so good on the left.. I'm going to get new wire and see if does better. it's working though!! thanks
I melted a few things but not important. I had to buy a new small heat gun. Can you recommend wire and also the heat gun. I don't really like my new one
www.amazon.com/Quick-861DW-Digital-Station-Display/dp/B00EID23J6
this is the heat gun we use
Great video, very helpfully.
Glad it was helpful!
Is there a way to test the speaker out before putting everything back together? I just don’t want to do this and get it all done just for it to still not work.
Yes once you connect it you should be able to see if it works.
I followed the video to replace the speaker in the right ear on the QC35. When I finished and powered the headphones I heard a loud solid tone that changed (got higher and lower) as I moved the headphones. I double checked the 4 solder points, and the + and - wire locations and they look good. Any idea what the problem is?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
@bertmaster2000 I have the same problem, did you fix it yet?
I just hit the same loud-beep problem. You can work around this by disabling noise cancellation. For me putting the heaphones back together funnily enough fixed it. Might be some sort of feedback loop which goes away when the mic listening to outside noises is properly covered with the outside cover...
Feedback, maybe you reversed the speaker leads and actually enhance noise to the point of oscillation? Or else it's not acoustically ( airtight?) sealed and you're getting feedback that way. Switching off the noise cancellation will reveal which it is. (If the squealing goes away with it (n.c.) turned off)
Nice video 👌 With how many degrees do you dissolve the glue ???
We usually run the heat gun at 200 degrees Celsius
Hi, thanks for the video. Are you talking about 200 degrees celcius or faranheit?
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊 The heat gun, and solder Iron are set to celcius.
@@Joesge Thanks again! But I noticed that the plastic softened at that temperature. So I'll try a temperature of about 120°C next time.
Hi!! There is a strip of metal right by under the fabric part that shows in the beginning of the video. Mine is damaged and that part does not seem to exist anywhere to be sold. Do you have any idea what I may be able to do to replace it? Thank you!
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
I accidently broke the circuit ribbon after trying to remove it with a tweezer. Do you thing there is a part replacemant for that?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Any special wire required for the repair?
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
What kind of wire should I buy for this repair?
I left my headphones outside during the summer, no rain, when I got them back they turn on and connect no problem, but the speakers refuse to make any sound. Should I replace both speakers??
Have you tried a reset?
So i dropped my headphones the other day, and it won’t play out of one side. Would this fix that problem or not?
I would try a reset first.
I have the same thing. Did you manage to fix it?
Hi Joe - thanks for the great info. I had two major problems following your instructions. At 4:26 you heated the board where the wire was and pulled the wire away nicely. Me on the other hand, screwed the pooch and tore the wire from the board. Then, at 4:40, I could not find *anywhere* the two wires you were referring to. Is it possible that you were working on at 35II and I was working on an 35I? The rest I think I could manage myself. Ah who am I kidding......My problem is I cannot afford to send it in for repair. Maybe buy the parts and try again? Thanks again for all your help!!!
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I'm having difficulty removing the cover that covers the right speaker. I have removed 3 screws from the inside of the headphone, and 4 on the outside. do you know if there are any additional areas the cover is attached to? It almost looks like there are a couple plastic attachments to me
Hello, thanks for commenting. Please email our tech at eddy@joesge.com with some photos and the issue you are having and we will be able to better help you there.
Did you removed ? I am in the same situation but I couldn't do it.
@@dxsms no, I couldn't do it so I ended up getting different headphones :(
Great job! I love this tutorial! I try to use a breath buddy or an n95 mask when I'm doing work like this (shit, even when I'm doing a gel laquer on my nails ffs). Like you said, better safe than sorry.
😂
I already bought the new drivers, but am unable to open the glued driver cover. Darn.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Do you fix the right one the same way?
Yes
Ok thx
would a bose qc 45 speaker work if i tried putting it in a qc 35?? i love the sounds quality of the bose qc 45’s but they dont come in a silver color that i love like the qc 35’s
I wouldn't recommend it, but it is possible.
@@Joesge is there any safe alternative to keeping the bose qc 45 sound with the silver color of the qc 35?
My pair just started acting up today. My right side goes out but if I tap the side or adjust the orientation of the cup, it turns back on. Before I rip my headsets open, how can I tell that it's the speaker that's going and not some other connection issue like the hinge?
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
I'm having the same issue, so was is your speaker or something else that as the problem?
@@sammedeiros4204 I would assume so. I tried to do it myself and broke the headphones more. The plastic started melting and not the adhesive.
@@sammedeiros4204 @Pyrusdrago Hey there. My headphones were having the same issue. Eventually the one side just stopped working. Ever figure out for sure what was wrong with you guys’?
Hi guys, i think i blew up tbe right speaker. The noise sound likes a muffler sometimes. I checked the link to repair. But which one do i need for the right?
That speaker driver will work on either side :)
Thanks, got it.@@Joesge
Great video! Where can I get the soldering gun and heat gun?
Solder machine: www.hakko.com/english/products/hakko_fx951.html
Heatgun: www.amazon.com/Quick-861DW-Digital-Station-Display/dp/B00EID23J6
Question: why is there "duct tape" covering the middle half of the speaker? Wouldn't that hinder the listening experience?
Not sure, send us a photo at support@joesge.com
@@Joesge At 1:03 in your video, the gray-gold "duct tape".
Seems an odd design choice by Bose to have the sound coming out from only the top and bottom.
It's for acoustic loading and surely made very carefully to give a flatter response curve.
Are you talking about the connective ribbon?
How do I know, if my speaker is broken? I mean, yes sure, when there is no sound.. But is it possible, that something else is broken? The left side of mine just don’t work, the rest works perfectly fine (Bluetooth..etc.)
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I had the same problem recently and fixed it by a replacement speaker (Amazon), thanks to Joe's perfekt YT-Tutorial. To proof the accurate working of the speaker, measure the continuity through the speakers winding with a multimeter the resistance between the plus and minus outputs on the PCB. there should be some value about 3 Ohm. Maybe you'll need to unsolder the terminals. If a very high value could be detected, the speaker is probably gone.
@@htg1682 I already fixed the problem by changing the speaker. Now it works perfectly fine again
Where can I find the wire to replace the old one?
We unfortunately do not sell the wire yet. Im unsure where you can find it
Hey bro, did you ever find out where to get the wire?
@@renoleevans no, I had to reuse the one that was there
@@zerohunterzero For everyone else looking: You can use any old headphone cable. I had some really old Nokia in ear headphones. The ones that come with a phone. Just use them. Use the part of cable after it splits from the main cable into two smaller ones. These got 2 wires inside. Mine actually look exactly like the Bose ones. The cable even has the same diameter.
How much would it cost to replace the speaker
$80 for you to send the device in and we would repair it for you
I did fix one headphone yesterday.
Glad we could help.
These darn headphones are held together with more glue than screws.
No joke haha
I need a studio 3 headphones speaker
www.joesge.com/products/beats-by-dre-studio-2-wired-wireless-speaker-part?_pos=29&_sid=18ef8df38&_ss=r
@@Joesge and that will work with the studio 3 wireless?
yes:)