Swap receiver when one of your hearing aids is not working is a very good idea. I did it and I knew immediately that the right receiver was faulty. Thank you very much.
One of my rechargeable (Phonak) aides played dead one day. It had gone into ‘shipping mode’ and would not charge or function. The answer was to hold it’s switch in the ‘off’ position for 15 seconds then stick it back in the charger - came straight back to life with it’s original charge showing on the smartphone app
Thanks for this guide. It was really useful. One dome, less than a week old, was blocked with wax, only two weeks after I had had my ears microsuctioned so I wasn't expecting problems there. The right hearing aid stopped suddenly. Although the app showed the batteries as 100% I swapped them, just in case. The problem persisted. After watching your video, I took the tube and dome off and turned on the hearing aid with the socket for the tube in my ear and could hear the startup melody clearly so that identified where the fault was. The wax wasn't visible but cleaning through with the plastic tube and reattaching restored it to full function immediately. I gave all the openings in the dome a good clean for good measure. Thanks again.
I enjoyed this video but I cannot possibly pass this on to my elderly mother with hearing aids problem because you are speaking way too fast. Even too fast for me to process. You need to slow it down and it would be a lot more beneficial. That was a crazy fast and furious deluge of info to take in.
Excellent tip on removing the receiver by pulling on the speaker, not by pulling on the wire. Makes sense, but I have never been told that. If one of my aids apparently stops working, the FIRST thing I check is the filter. Sounds like you put that last. That is usually the problem. THANKS!
@@Joe70Server My Phonak C Shells have a small wire that is specifically made for me to pull on. I'm not touching the main wire at all as its part of the actual mold.
Hey Cliff, I became deaf from Mineres disease. I now have a cochlear implant. I think the biggest struggle I have in my life is that no one wants to take a chance on me because I'm deaf. I've applied and applied to many jobs, and I feel like it's because I'm deaf they don't want to take a chance at hiring me. I have decided to go to school for audiology. I want to help people who struggle with the same things I did. Do you think you can make a video or a series on advice for future audiologist. Thanks!
I admire you for wanting to become a audiologist I've met a few that were smh no help others that are changing my life. As far as a job that imo discrimination we don't deserve it but we have to even when i no i can do the job sometimes better than others it's just another obstacle we have to get over sadly. Be well and take care.
Phillips hearing aids tend to stop working on one side a lot. Taking off and putting back on the plastic in ear dome often fixes the problem. Sometimes I have to replace the wax filter. They do seem to connect to the phone app even when not working. I think I either have a short in the receiver wire or my ear wax problem is bad.
why is my cros px microphone side not turning on or off it was fine this morning- I have held the button for 2 seconds and it will not go green or yellow. The speaker side is working fine
Hearing aids in my opinion are made to fail. As long as there so much money to be made, consumers will be at the losing end. Enjoyed your video as always.
Maybe it's time for you to find a new and more caring provider. When you found one, please treat his provider with care because your hearing aids and your hearing health will be taken extremely well. They are hard to find, but they are out there.
Hey, Doc. I wanted an opinion on a hearing issue I've been having for a couple years. I woke from a nap during August of 2021 and my right ear felt full. After that i noticed sound was muffled. I can still hear most sounds okay, but sounds from my own body and some types of white noise are really hard to hear in that ear: stuff like humming, smacking, etc. Sounds like it could be SSHL, but i haven't been able to get it looked at. Wanted to know what you thought about the situation.
Hi Dr. Cliff......I Appreciate Your Concise And Informative Videos.....I Am Having A Similar Problem With One Of My Nearly * Year Old Kirkland Signature 6.0 (Resound) Hearing Ads....The Left Aid Only Works On One Program (Restaurant)...The Right Aid Operates On Both... Both Aids Have Been Cleaned And I Am Wondering If The Problem Is The Microphone Or (IF Equipped) A Clogged Microphone Filter,,,,Can I Check The Filter Or Do You Feel That This Should Be Handled By A Hearing Care Professional? Costco Does Not Support Repairs On Heaing Aids As Old As Mine....Do You Feel That Due To The Age Of The Hearing Aids, Replacement Is More Adviseable Than Repairs? Thanks Again!!
My hearing aides are nearly 8 years old. I'm looking into getting some new ones. Just haven't been able to figure out the best route to take. Your suggestion is greatly appreciated. I saw a hearing clinic at Sam's Club. What do you think? Any suggestion you have will help.
The right speaker works on my iPhone, but I don't get any signals and I don't hear any sound Does it need to change parts or not? please,Can you reply?
Wow. So much good information so early in the morning. Technology is fantastic . However, as fantastic technology is, there’s a multitude of reasons things stop working. In most cases for me is operator error. I saved this video so i have a trouble showing guide to follow when sounds get wonky. I have issues with the battery dying at the most inopertune time. The problem most likely is that the user,me,wakes up at 3 am, does a lot of streaming and the battery life ends after 10-14 hours. I need to adjust my wear time so the batteries are running when I need them. It’s a good thing I have a great audiologists, Dr. Scot Frink, there to assist me if issues arise. My issues stem from being a non nerd. Even though I follow the Phonak troubleshooting guide,there are times when I can’t figure out the instructions. There are some things the instructions are telling me to do that I don’t want to do until i get an ok from someone who knows a lot more than me. Phonak online support is very helpful but I haven’t had a response to my current situation. That or I deleted their response when cleaning up my inbox. . Yahoo is discontinuing their one of their apps and I want my account in order when that happens at the end of the month. Luckily i have a great audiologist, Dr. Frink, and this fantastic guide to walk me through the process. Thanks for this video and no, I am not related to either Dr. Fink or you when i post my opinion.
@@kaylasmusic I would suspect it's your audiologist that sucks and not the hearing aids. Just a thought. I have a very complex Reverse slope and my HA are great. But then again my AUD does Best Practices!
@@gbkworf so does mine, no matter if they’re programmed properly they still suck. Digital hearing aids suck. My audiologist is great, it’s not their fault
@@gbkworf I am also EXXTRREEAAMMMLLYYY. Picky with sound quality, its not my audiologist’s fault, so please so not bash my audiologist because they are wonderful and know what they’re doing,. Its my personal perception of the sound and the devices are not for for musicians! Im a musician and I am different then you! That’s nice for you if you had luck with them, but for me they are absolutely horrible if I were not a musician i’d maybe tolerate it.. the automatic features in the lumity’s are absolutely sh**t.. the feedback manager is extremely horrible and can be aggressive, and those devices are not good. again, my audiologist is an audigy certified practice and they follow best practices, my hearing aids have been fit with REM’s multiple times, ive had molds on them too, they were fit how they were supposed to but they’re clearly not fit for me, the one mistake I made was switching out of lyric, or the fact that my audiologist didn’t let me try widex.. and I don’t care if im not a candidate for lyric but im probably switching back to lyric.. I have a flat moderate hearing loss…
@@royfitz612 Ya, but its easier to resolve a dead lyric by just putting in a new one, you never have to mess with anything with those devices, you can't even change the programing in general.. The other digital devices also get killed by many things too.. I have been at the audiologist more often with digital crap then with my lyric dying, lmao
I wore lyrics for many years, so I know the good and bad points. I now much prefer digital hearing aids and the Bluetooth capabilities that come with digital.
@@royfitz612 i hate them and hate the automatic stuff.. I much prefer the lyric as opposed the the Phonak Audeo Lumity or other stuff I have had,.. im a musician so I’m really picky but im really annoyed that my audiologist would not give me the widex 😡. Which devices do you have? It also depends on your hearing loss,.. mines moderate so it fits within the range of my loss, but lyric is not meant for severe loss
2 months ago my right HA stopped working. I knew it was turning on, but no sound. Fortunately, I had an extra custom mold with receiver, and IT WORKED. So, I knew either my receiver or receiver wire was bad. Flash forward to last week when I saw my AUD. He simply put in a new wax trap and it worked, WHAT!. I had no idea. Now I am going to change them monthly weather I need to or not. I only have one question Dr. Cliff. Why wasn't this video released 2 months ago???
I have had my receivers go bad a lot as well.. I had mine sent in for repair already in the span of 3 months but I hate the devices so I'll be begging my audiologist even more o change them out or back to lyric
@@kaylasmusic I have the Lumity Life with the Phonak C Shell Custom Molds. I love them. And now that I know to change the Wax Guard monthly I should be good to go.....
The delicate receiver wire to my right ReSound Lynx custom earmold, with canal lock, broke. Warranty does not cover $495 repair. Decided to buy new Unitron rechargeable, supposedly better music reproduction, new warranty. "Baby" that receiver wire when removing earmolds. Glued-on canal locks are also delicate, glue joint may break if HA is dropped or used to remove earmolds from ears. More robust receiver wires and canal lock mounting would be a selling point as would warranty coverage.
I have none of the those ,woke up this morning and my octicon apt linked to my apple phone which controls sound higher lowers etc plus if u want to link to the apt on TV doesn't work they said this is gone their is a new one octicon companion but when we followed all instructions it isn't compatible! Try a different aid!!! It said ,it seems my old apt was just switched off with no warning and the new apt might only support newer aids,, my aids r five years old working fine as much as they always have ,feel like being forced to buy new aids before we need too!
why is my cros px microphone side not turning on or off it was fine this morning- I have held the button for 2 seconds and it will not go green or yellow. The speaker side is working fine
I have an issue with the lumity phonaks where my hearing aid profs keep having to replace the receiver wire. I don't know why this is happening with my prior marvels this never happened. I thought it might be the need to wear glasses and then putting on a mask while traveling on an airplane but it happens even when I don't put on a mask.
![[Limbus Company - Teaser] Season5 - Oblivion](http://i.ytimg.com/vi/8anKuEeZLeI/mqdefault.jpg)
Swap receiver when one of your hearing aids is not working is a very good idea. I did it and I knew immediately that the right receiver was faulty. Thank you very much.
One of my rechargeable (Phonak) aides played dead one day. It had gone into ‘shipping mode’ and would not charge or function. The answer was to hold it’s switch in the ‘off’ position for 15 seconds then stick it back in the charger - came straight back to life with it’s original charge showing on the smartphone app
Thank you so much for this lecture I became skeptical in wearing my hearing aid because the dorm stuck in my ears
Thanks for this guide. It was really useful. One dome, less than a week old, was blocked with wax, only two weeks after I had had my ears microsuctioned so I wasn't expecting problems there. The right hearing aid stopped suddenly. Although the app showed the batteries as 100% I swapped them, just in case. The problem persisted. After watching your video, I took the tube and dome off and turned on the hearing aid with the socket for the tube in my ear and could hear the startup melody clearly so that identified where the fault was. The wax wasn't visible but cleaning through with the plastic tube and reattaching restored it to full function immediately. I gave all the openings in the dome a good clean for good measure. Thanks again.
One hearing aide seemed dead. Just cleaning the microphone with my brush worked like magic. Thank you.
I enjoyed this video but I cannot possibly pass this on to my elderly mother with hearing aids problem because you are speaking way too fast. Even too fast for me to process. You need to slow it down and it would be a lot more beneficial. That was a crazy fast and furious deluge of info to take in.
you do understand you can slow the speed of the video in youtube, right?
Excellent tip on removing the receiver by pulling on the speaker, not by pulling on the wire. Makes sense, but I have never been told that. If one of my aids apparently stops working, the FIRST thing I check is the filter. Sounds like you put that last. That is usually the problem. THANKS!
@bruce johnson I think you got that backward. He said to pull on the wire as close to the ear.
@@Joe70Server My Phonak C Shells have a small wire that is specifically made for me to pull on. I'm not touching the main wire at all as its part of the actual mold.
@gbkworf same on my molded earpiece. I also have a dome earpiece that has no pull tab.
@@brucejohnsonmusic2 My old domes did not have one either.
3:33
Hey Cliff, I became deaf from Mineres disease. I now have a cochlear implant. I think the biggest struggle I have in my life is that no one wants to take a chance on me because I'm deaf. I've applied and applied to many jobs, and I feel like it's because I'm deaf they don't want to take a chance at hiring me. I have decided to go to school for audiology. I want to help people who struggle with the same things I did. Do you think you can make a video or a series on advice for future audiologist. Thanks!
I admire you for wanting to become a audiologist I've met a few that were smh no help others that are changing my life. As far as a job that imo discrimination we don't deserve it but we have to even when i no i can do the job sometimes better than others it's just another obstacle we have to get over sadly. Be well and take care.
Phillips hearing aids tend to stop working on one side a lot. Taking off and putting back on the plastic in ear dome often fixes the problem. Sometimes I have to replace the wax filter. They do seem to connect to the phone app even when not working. I think I either have a short in the receiver wire or my ear wax problem is bad.
Thank you!!! Its fixed..MICROPHONE DIRTY!! 😊
But yet the doctors say the HA's are waterproof! 🙄
When I was changing the dome on my hearing aid part of the dome is stuck on it. How can I get it off?
why is my cros px microphone side not turning on or off it was fine this morning- I have held the button for 2 seconds and it will not go green or yellow. The speaker side is working fine
Hearing aids in my opinion are made to fail. As long as there so much money to be made, consumers will be at the losing end. Enjoyed your video as always.
Totally agree and this really have me upset, because every two years I have to buy new one. Sick of it.
Maybe it's time for you to find a new and more caring provider. When you found one, please treat his provider with care because your hearing aids and your hearing health will be taken extremely well. They are hard to find, but they are out there.
Pi@@TrishLe-n6b
Hey, Doc. I wanted an opinion on a hearing issue I've been having for a couple years. I woke from a nap during August of 2021 and my right ear felt full. After that i noticed sound was muffled. I can still hear most sounds okay, but sounds from my own body and some types of white noise are really hard to hear in that ear: stuff like humming, smacking, etc. Sounds like it could be SSHL, but i haven't been able to get it looked at. Wanted to know what you thought about the situation.
I suddenly have a strong fui y noise and I hear voices in other language , I wonder if have to do with cleaning or another issue in my hearings
Hi Dr. Cliff......I Appreciate Your Concise And Informative Videos.....I Am Having A Similar Problem With One Of My Nearly * Year Old Kirkland Signature 6.0 (Resound) Hearing Ads....The Left Aid Only Works On One Program (Restaurant)...The Right Aid Operates On Both... Both Aids Have Been Cleaned And I Am Wondering If The Problem Is The Microphone Or (IF Equipped) A Clogged Microphone Filter,,,,Can I Check The Filter Or Do You Feel That This Should Be Handled By A Hearing Care Professional? Costco Does Not Support Repairs On Heaing Aids As Old As Mine....Do You Feel That Due To The Age Of The Hearing Aids, Replacement Is More Adviseable Than Repairs? Thanks Again!!
My hearing aides are nearly 8 years old. I'm looking into getting some new ones. Just haven't been able to figure out the best route to take. Your suggestion is greatly appreciated. I saw a hearing clinic at Sam's Club. What do you think? Any suggestion you have will help.
Thank you sir
Can i buy second hand for my daughter
Phonak Lumity Hearing Aid
Mine stop working always ,sometimes a funny sound
The right speaker works on my iPhone, but I don't get any signals and I don't hear any sound
Does it need to change parts or not?
please,Can you reply?
Wow. So much good information so early in the morning. Technology is fantastic . However, as fantastic technology is, there’s a multitude of reasons things stop working. In most cases for me is operator error. I saved this video so i have a trouble showing guide to follow when sounds get wonky. I have issues with the battery dying at the most inopertune time. The problem most likely is that the user,me,wakes up at 3 am, does a lot of streaming and the battery life ends after 10-14 hours. I need to adjust my wear time so the batteries are running when I need them. It’s a good thing I have a great audiologists, Dr. Scot Frink, there to assist me if issues arise. My issues stem from being a non nerd. Even though I follow the Phonak troubleshooting guide,there are times when I can’t figure out the instructions. There are some things the instructions are telling me to do that I don’t want to do until i get an ok from someone who knows a lot more than me. Phonak online support is very helpful but I haven’t had a response to my current situation. That or I deleted their response when cleaning up my inbox. . Yahoo is discontinuing their one of their apps and I want my account in order when that happens at the end of the month. Luckily i have a great audiologist, Dr. Frink, and this fantastic guide to walk me through the process. Thanks for this video and no, I am not related to either Dr. Fink or you when i post my opinion.
Actually hearing aids now a days absolutely suck
@@kaylasmusic I would suspect it's your audiologist that sucks and not the hearing aids. Just a thought. I have a very complex Reverse slope and my HA are great. But then again my AUD does Best Practices!
@@gbkworf so does mine, no matter if they’re programmed properly they still suck. Digital hearing aids suck. My audiologist is great, it’s not their fault
@@gbkworf I am also EXXTRREEAAMMMLLYYY. Picky with sound quality, its not my audiologist’s fault, so please so not bash my audiologist because they are wonderful and know what they’re doing,. Its my personal perception of the sound and the devices are not for for musicians! Im a musician and I am different then you! That’s nice for you if you had luck with them, but for me they are absolutely horrible if I were not a musician i’d maybe tolerate it.. the automatic features in the lumity’s are absolutely sh**t.. the feedback manager is extremely horrible and can be aggressive, and those devices are not good. again, my audiologist is an audigy certified practice and they follow best practices, my hearing aids have been fit with REM’s multiple times, ive had molds on them too, they were fit how they were supposed to but they’re clearly not fit for me, the one mistake I made was switching out of lyric, or the fact that my audiologist didn’t let me try widex.. and I don’t care if im not a candidate for lyric but im probably switching back to lyric.. I have a flat moderate hearing loss…
This is why the lyric is best lol 😂
Wax stops them too..
@@royfitz612 Ya, but its easier to resolve a dead lyric by just putting in a new one, you never have to mess with anything with those devices, you can't even change the programing in general.. The other digital devices also get killed by many things too.. I have been at the audiologist more often with digital crap then with my lyric dying, lmao
I wore lyrics for many years, so I know the good and bad points. I now much prefer digital hearing aids and the Bluetooth capabilities that come with digital.
@@royfitz612 i hate them and hate the automatic stuff.. I much prefer the lyric as opposed the the Phonak Audeo Lumity or other stuff I have had,.. im a musician so I’m really picky but im really annoyed that my audiologist would not give me the widex 😡. Which devices do you have? It also depends on your hearing loss,.. mines moderate so it fits within the range of my loss, but lyric is not meant for severe loss
I can hear my own voice but not watching TV or someone talking to me I can hear thier voice but not the words what should I do
Thank you. Very good video.
2 months ago my right HA stopped working. I knew it was turning on, but no sound. Fortunately, I had an extra custom mold with receiver, and IT WORKED. So, I knew either my receiver or receiver wire was bad. Flash forward to last week when I saw my AUD. He simply put in a new wax trap and it worked, WHAT!. I had no idea. Now I am going to change them monthly weather I need to or not. I only have one question Dr. Cliff. Why wasn't this video released 2 months ago???
I have had my receivers go bad a lot as well.. I had mine sent in for repair already in the span of 3 months but I hate the devices so I'll be begging my audiologist even more o change them out or back to lyric
@@kaylasmusic I have the Lumity Life with the Phonak C Shell Custom Molds. I love them. And now that I know to change the Wax Guard monthly I should be good to go.....
@@gbkworf I hate them.. thats nice for you that you’ve had luck with them. Receivers still go bad either way lmao 🤣
The delicate receiver wire to my right ReSound Lynx custom earmold, with canal lock, broke. Warranty does not cover $495 repair. Decided to buy new Unitron rechargeable, supposedly better music reproduction, new warranty. "Baby" that receiver wire when removing earmolds. Glued-on canal locks are also delicate, glue joint may break if HA is dropped or used to remove earmolds from ears. More robust receiver wires and canal lock mounting would be a selling point as would warranty coverage.
I have none of the those ,woke up this morning and my octicon apt linked to my apple phone which controls sound higher lowers etc plus if u want to link to the apt on TV doesn't work they said this is gone their is a new one octicon companion but when we followed all instructions it isn't compatible! Try a different aid!!! It said ,it seems my old apt was just switched off with no warning and the new apt might only support newer aids,, my aids r five years old working fine as much as they always have ,feel like being forced to buy new aids before we need too!
why is my cros px microphone side not turning on or off it was fine this morning- I have held the button for 2 seconds and it will not go green or yellow. The speaker side is working fine
Several times I had clogged domes/ear wax filter. Changed those and it worked like a charm. I have to set a reminder to change those monthly.
I have an issue with the lumity phonaks where my hearing aid profs keep having to replace the receiver wire. I don't know why this is happening with my prior marvels this never happened. I thought it might be the need to wear glasses and then putting on a mask while traveling on an airplane but it happens even when I don't put on a mask.
Cleaning the charger contacts worked. Thank You.