A very informative Amtrak conductor calms the fears of worried passengers....
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- Опубликовано: 20 авг 2024
- "I don't know how likely that is," she says
This woman is a true BOSS! A diligent, informed Amtrak worker who does her job only one way - the right way! The only way she knows how!
Bravo, Queen! 👑 🚂
From the Amtrak Safety webpage:
Our Commitment to Safety & Security
Amtrak is part of the nation's ground-based transportation system, interconnected at thousands of points across 21,000 route miles. Unlike the airlines with single points of staffed access, the Amtrak rail system has multiple points of access, and shares facilities with commuter rail operations and city transit systems handling millions of daily passengers at hundreds of stations. In such an open system with connectivity and a free flow of large numbers of people between modes, Amtrak does not compromise its commitment to safety and security but reinforces it in various aspects:
Amtrak Police Department
Amtrak, along with the Amtrak Police Department, has a range of behind-the-scenes and front-line security measures in place to ensure passenger rail security. For several years, Amtrak has made considerable endeavors.
Visit Safety & Security to learn more about how Amtrak Police safeguard America's railroad and the rail-traveling public and crime prevention tips for travelers.
Ticket Agents
Ticket agents are required to ask passengers for photo ID when purchasing tickets. The company has also reminded its nearly 19,000 employees to remain vigilant and to report suspicious activity.
Since a 2004 Security Directive from the U.S. Transportation Security Administration (TSA), Amtrak has carried out additional passenger identification procedures through a random ticket verification process.
Baggage Policy
Each carry-on bag must be visibly tagged with the name and address of the passenger. Passengers may use their own personal identification tags, or may obtain Amtrak baggage identification tags at station ticket offices, or onboard trains from a member of the train crew.
For the safety and comfort of our passengers, certain types of items are strictly prohibited onboard as checked or carry-on baggage. View our baggage policy for more information
that conductor needs a management job A+++++++++++++++++++ way to go amtrak employee of the year
You are right! She’s a very diligent, hardworking lady! Applause! 👏🚊
A train Conductor IS a management job. As a conductor, you’re the one in charge of a multimillion dollar train and all lives on board.
First of all, Amtrak is the biggest waste of taxpayer dollars! Second, this lady probably couldn’t throw a switch to save her life. She looks like the conductor who was about to have a heart attack just having to get off the train to check a crossover.
@@nathanael_seattle495 the engineer is running the engine. He’s the one responsible
@@mongo5392 Holy hell calm down bucko. It's just a train company that gets a tiny subsidy from the government to cover modest losses.
Shes a really nice person
She sure is. I hope she’s doing well on Amtrak during Covid times. Nice lady!
She’s a New Yorker- on the ball!
Better than that, this conductress acts like how a genuine American is supposed to be.
A descent conductor. 💪
Nice
Someone get her a raise!
Yeah, give her a raise!
This conductress did an excellent job. This event additionally inclines me to return to Amtrak.
It's conductor. The title has no gender to it.
@@BHill-rz9tg I wish not to object to your statement. However, I like to express gallantry to both genders because I treat a lady like a lady, and a gentleman like a gentleman.. At the same time, I still refer to the males as "guys" and refer to the women as "gals." Through the years, people have changed the English language so bad that others cannot understand what they say or write. Thank you for typing to me.👌
That Amtrak worker is beautiful and fine. I'm not gonna lie.
@@mjsteward5508That conductress is beautiful inside and out, and her ways are absolutely fine. Thank you for typing to me.
And I would leave the flying to the birds!😃
Professional, informative, and she gives straight information. Someone like this can make the difference between calm passengers and somebody freaking out and ruining the trip for everyone. Kudos to her!
At least she cares about people and explains exactly what is happening, unlike the airlines.
I rode Amtrak 170 before from Providence to Boston, and she was the conductor!!
That conductor needs 8 promotions.
Then make her own Amtrak!
She's A-1 On Her Job Please Give Her A Huge Raise
I love when people are direct. Here's the situation. Here's what we're doing to fix it. Here's how it impacts you.
A lot of customer service issues could be simplified by training employees to speak like this awesome person did.
Companies are too stingy to pay for training now.
A capital idea!👍
This is the best thing a conductor can do in the event of an unforeseen delay; I think passengers are much more understanding if they know what is going on!
This Amtrak conductor deserves a bronze medal and also even a veterans discount too
Amtrak is lovely took in from Albany to NYC great service
We recently had a month in the US travelling on Amtrak trains. Any time we had an unscheduled stop the engineer gave an announcement explaining why we were stopped and how long they expected it to be. A nice change from the uk where nobody tells you anything!
The conductor made those announcements. The Engineer is locked in the locomotive and tethered to the giant hamster wheel that moves the train lol :D
She looks like the one lady that rode from Jax Fl to Orlando...
Dang.....I forget her name but she lives here in Jax...travels up and down the East coast as a conductor.
*AND* Ex...law enforcement officer. Yes! For real.
She was awesome. Really nice
This is what I'm going to college for. I can't wait to help everyone get to their destinations someday.❤
If you want to be a train conductor, just apply where available. It’s paid training so the only thing needed is a high school diploma. There’s no special skill needed to show you’d be a good one, and no schooling or specific job experience really means anything. It’s a weird kind of profession, but whether or not you’re right for the job is determined after you’re hired, not beforehand.
@@joeydoherty368 most likely not going to get hired that way. I could wait years to get hired for a train conductor job as a patient caregiver. Nobody is going to waste money hiring/training someone off the street who might not know anything about trains. With a certification I will be way more qualified. Bucks County Community College also works with NJ transit and Amtrak and will definitely back me up if necessary. Even if I make ticket sales, it's a start. Nothing beats having a certification (unless you have job experience supporting what you'll be doing). But thanks for your advice, my dad was a diesel mechanic for the military and I learned a few things watching him but locomotives are something different.
I know this conductor she is a beautiful lady god bless you, always professional and kind ❤ love her
Hey, I know you. :P. You are too!
Miss working with all of you out of BOS.
Imagine hearing this announcement on a airplane. 😩✌️
You don't need the motor to safely land a plane lmao
“We’re going to land in the Hudson”.
@@cheeko_914 Yes you do -
Reverse thrust to help you not run into the grass, Hydraulic/electrical power to retract landing gear and to extend flaps/slats. Nobody wants to rely on gravity to pull down the gear and hope it locks.
@@TheFlick175 Reverse thrust helps you keep the brake temp low. It doesn't stop the plane from going off the runway😅
@@cheeko_914joke
She has always been great to work with
If only everyone had her level of professionalism.
If only all conductors were this informative
I wonder if this happened lastvweek between NYC and Albany . I read about a situation like this on the Amtrak Alerts. I ride Amtrak alot. Thankfully most of the staff are just like her.
I see comments here from a year ago, so it's probably unlikely this particular Amtrak situation happen recently. I do know that Amtrak takes care of their customers better than other forms of public transportation (Flixbus, in my experience lately)
❤❤❤That's my wife as always giving instructions as it should be.
Thank her from the bottom of my Amtrak commuting heart! Carol is a great conductor!
She is. Thank you very much, I appreciate it.
I guess it's the same as asking a flight attendant....why the pilot shutdown the # 2 engine lol
The one upside with Amtrak is that it's not in the air with that problem.
Bit of a difference, though. Conductors are responsible for the whole train, including the engineers (unlike flight attendants who have no authority over pilots), and they do have a fair bit of technical training as well (i.e., they can and do help troubleshoot mechanical issues).
@@ckildegaard That’s true. Conductors are practically engineers without the knowledge and training of actually operating the train. If it’s just the Ticket Collector you’re asking though, they may not be as up to date with everything concerning the train movement and sudden problems that may arise.
@@joeydoherty368 you’re wrong. This is coming from a conductor. As a conductor you have just as much technical experience to diagnose issues that happens with the locomotive and cars. We are the ones that go outside and fix the problems. The engineer doesn’t get on the ground but they can handle everything inside the engine. Maybe you need to really look up what a conductors job is. We make the last call in regards to our crews. We direct, and manage our teams. We do the dirty work we just make it look good. Ticket collection is a small part of our job.
@@Dwoodplays I think you misunderstood my comment. I’m well aware of what a conductor’s job is, or at least I should be, since I’m currently training to become one. I didn’t mean that engineers have mechanical knowledge and skills, only that the conductors have a lot of knowledge of train movements similar to engineers. I don’t know how your railroad works, but on mine we have qualified conductors who sometimes work jobs that only involve ticket collecting, so they won’t be as up to date as the train conductor when something happens.
She needs a promotion. Keeping the passengers calm and informed.
The Amtrak conductor is beautiful.
Yes indeed! And very nice !
Yep.
Professionalism. 👍🏻
Very professional and well-spoken. She loves her job….. it’s evident!
I nominate her for Transportation Secretary. Seems like she knows about how trains actually work. I'm sure she can recommend how to prevent all these suspicious derailments.
At least when the engine dies on a train it doesn't fall out of the sky or get stranded on the highway right next to cars going 70+ mph.
Triple Amtrak's funding and nationalize the railroads including freight rail.
Absolutely, trains have been around much longer than cars and planes, and if you’re going on a trip that ends up being overnight, you at least have a room with a bed to sleep in and they don’t have to deboard the whole train if it experiences mechanical problems, they can get a freight engine to pull the train to the next station. Plus, they have better fuel economy. They can get a lot out of how little fuel they consume and can pull a whole lot more than a commercial truck or jet can
Amtrak employees know there shit alright.
Miss Carol is the best 🫶
She is ! Is her name Carol?! She’s awesome. Boss lady!
@RustedTelevisione Carol yes. I've known her since I was a child. One of the most amazing people I've ever met.
@@tiffanytorok356 that’s so nice to hear! I wonder if she ever saw this video. Haven’t seen her on Amtrak in years. She’s the best !
@RustedTelevisione she has!! Someone actually just sent it to her again that's how I found it. Hahahahah
@@tiffanytorok356 love that!!
This happened to me on a AMTRAK train. The Maple Leaf heading to Toronto Canada from GRAND CENTRAL being pulled by an FL 9 engine running not to well after SPUYTEN DYUVILLE the engine heading towards the Hudson River line the engine died. 😮 Quite the opposite passengers were sitting a long time wondering why we stopped. Another engine from ALBANY, Rensealeer New York was called an F 40 PH to continue our trip. Towards Albany New York for engine change we asked finnally being told The engine died. At least this conductor was very professional..
•When the engine dies on a plane, you fall out of the sky to your death.
•When the engine dies in a car, you're stranded by yourself on the highway and have to call a towtruck to rescue you who will likely extort a couple hundred dollars out of you because you have no other option.
•When the engine dies on a train, there are experts already there working on the problem and talking on the phone with other experts to get it fixed or get some help out there, all at no extra cost to you. In fact you'll probably get a refund on your ticket. The choice is easy for me.
I love Amtrak! They do a better job and look after their customers a lot better than Flixbus (formerly Greyhound) does.
Me, too. I used to take joy rides from Pennsylvania Station and ride express to Washington, just to ride Metrorail as my favorite attraction.
I remember going to New York and being stuck outside Philadelphia on Amtrak for an hour when I was little. Every other train that needed to go somewhere gave zero fs about our plight as they went flying past us at over 100+mph. All told I think we were into NY 3 hours late.
Thank you, was just asking because she reminded me somewhat of a conductor I know but it is not her then. I live in IL
That’s way more Information then via rail would give
Good explanation.
I hope i grow up to be just like her...
Beautiful Lady Informative❤
At least you get free coffee and orange juice and donuts 🍩
And that my friends is the quality of Siemens locomotives
Great job
There are tuns of Amtrak conductors like this she almost sounds rude compared to how friendly I have seen some conductors be on their trains there was one time that something similar happened and the conductor brought everyone free drinks not saying she is rude because she is nowhere near it but Amtrak is always amazing with customer service
The best is when an older passenger stops you and says they couldn’t hear you. So you get to explain it all over when you have other priorities to attend to
I can't stop laughing. I might watch this every day for the next 10 years!
Malibuheaven1 four years in heh?
I don't get what's so funny about it tho
My mans 8 years in now
Nice
@@ae86hatch14 The conductor isn’t, but the situation kind of is.
What's her name? That's phenomenal customer service!
This is called client facing role - L1 customer support.
Always good to inform that the Diesel Doc is on the phone. And if "perform a level 2 reset" doesn't fix the issue... uhhhhh
She’s a nice conductor and if the engine does not start do they get another train
Ok no problem. Things happens for a reason behind it. It's not your fault.
Sounds like one of the locomotives broke down. From what she was saying, the engineer was trying to work out if the locomotive could be restarted, and if not, the host freight railroad would have to send a locomotive to the rescue (which would limit the normally-79 MPH train to 70 MPH because modern freight locomotives are geared for lower speeds in favor of pulling power).
I WANNA KNOW WHO IS SHE
beautiful job
I still love trains ❤
I hope she got a promotion.
That was my train
Id say " Okay, im going to sleep."
Zoom in on her name lets give her good credit
Yes ma'am! Anyone with that many keys and a walkie talkie has my complete undivided attention 🫡
Damn P42's are almost always breaking down...
AmtrakSuperFan 393 So are the AEM-7's, yet both units are prone to breaking down, and often need other units (notably P32-8BWH's and/or foreign units loaned from other railroads) to assist broken-down trains.
Don't get me wrong, I love GE and EMD equally, I just wish Amtrak didn't wear their P42's down like how they did with their F40's!
Hopefully they'll purchase some new F125's or Chargers sooner or later for long-distance or Northeast Corridor service and give some of the P42 units a break! Better yet, reactivate the existing P40 units sitting in storage rusting away!
Nope. Some are actually in storage.
AMTK 800 being one of them.
So what she's saying is "you guys should've taken a plane".
Leader.
any questions?
me: are we gonna die?!
Like her knowledgeable stance. Calms fears that someone knows what the heck is going on 😂😂😂 #veryprofessional
See this is why you can’t just use 1 engine for everything. Like such heavy 6 car double deckers. You need at least 2
Guys I‘m watching this from Europe. That would be unimaginable for us.
Americans are about service.
What were the circumstances of this breakdown?
Train 175 I think. NYC to Boston. HEATWAVE!
Alex K .......no it's not at all. Yvette looks nothing like her
One time when I was young, I was riding from Syracuse to NYC, this one conductor went into our car, and said, I quote, "You should all be ashamed of yourselves." at the first part of his rant. I was young, so I don't exactly remember what he said, but he was pissed off cause there was like a few people by themselves sitting on seats that have 2 seats, and said like share your seat or some crap. He also said "I am ashamed by America's society. Now when I look back, I believe he was high...
That’s one way why the P42DC locomotives have engine failures. They will sadly be gone soon due to the new ALC-42 Chargers
Amtrak can never get it's shit together. I would love to travel by train more but it takes 5x as long as driving.
Nice conductor. What train was this filmed on?
Same thing happened to me 2 months ago coming from michigan to Oklahoma we waited 5 hours for a new engine so I just hung out with a group of 3 ex Russian soldiers they were cool they said they prefer America for its not so dominant women and miss the ways of there government but they prefer America for the beautiful women it was great btw they also bought about 3000 dollars of liquor for about 30 passengers it's was an awesome situation but funny thing I was black out drunk for about 5 hours after that
She failed to inform passengers that red cap in Chicago will destroy your walking mobility device and ruin your two week vacation. My turn is coming....................
Let me guess: Is a Charger locomotive, isn't it?
This is from 2013. Not 2023
Oh! Ok. An HHP-8, then.@@happyburger23
Oh Genesis broke down why don’t you just call another one from the nearest station
In Canada Via rail no longer employs conductors. I'm surprised South of the border amtrak still employs conductors. Is it a standard for all American passenger railroads to have a second operator riding on the train.
Tokyo Gaijin Good information so far. Just wondering why in Canada the passenger train conductor is eliminated. Based on your explanation, that position seems vital for all railroads throughout the continent
+Kerro Guano I've read there's a new high tech system called One Person Train Operation or OPTO which allows the engineer to run the train alone. Perhaps Via advanced to that.
OPTO includes video links to the locomotive so the engineer can know what's going on in the coaches and of course the crew can talk to the engineer by radio the engineer can give orders to crew members the same way.
Personally, I think that is a very, very bad idea. The engineer's focus should be solely on safely running the locomotive and the track and surroundings ahead. The last thing he should be doing is looking at a video monitor of something going on within the train. Ideally, I relief engineer or "brakeman" should be in the cab as well to act not only as another set of eyes looking ahead, but to keep the engineer awake and focused. A lot of bad things can happen in a very short snippet of time. And the on-board Conductor is just as vital to safety within the train as the engineer is to the trains operation. But what do I know, I only did this topic for a research paper last year and know several current and retired people who are or have been Conductors and Engineers.
+Tokyo Gaijin also responsible for collection of proper fares as well.
On subway systems and light rail, generally not. Other personnel are sometimes present but they usually remain at specific stations.
On commuter and long-distance railroads, yes. There is always a conductor or two on the train.
STOP SAYINGGGG ENGINEEEEEEEEEEEEE
and also, if they don't get enough information, they will have to go on a backup train on a back up train like what trainer on right now but just a different dream with enough power train
Was the locomotive a P42DC or a ACS-64 or a AEM-7
it was a P42DC. Around this time the AEM-7s were being picked off
How long that took ?
Ol’school thick✊🏿
Well see there could've been an engine problem because when u have a locomotive engine how they work is there's a big diesel v16 sometimes v12 but they are much bigger than car engine and are as long as 2 king sized beds and as tall as 6ft they are turbocharged and when they are running they are not driving the locomotive the engine is driving a big alternator that creates power for the electrical motors connected to the drive wheels of the engine but there is a lot of load that comes with it so the train they were in must've been too heavy for the engine to generate enough power to drive the alternator
Technical difficulties L
LMAOO this is why P42DCs are the best.
The video is from 2013. Not 2023
@@happyburger23 p42s have been in service since 1995 lmfao
What train was this for my curiosity?
I’m gonna guess one of the long distance ones
It’s always that 1 person that says something stupid. She’s told you guys more information then you need to know, so she broke it down in terms people can understand. There are 2 engines on a Acela Trainset. 1 is not enough to move that trainset the way it’s designed. When you don’t invest ima government ran railroad this what happens; however this is all mechanical and it can happen on a fully new train.
That’s interesting that Acela’s need two engines. I would think as high speed as they are, you’d want just one so the power is evenly distributed. I guess not.
Amtrak needs new engines. Those P42-2’s have been around since like 1990.
Who said it was a P42 though 😏
OMG
Emm because
what happened?
Annette Melnychuk nothing. This video serves less purpose than RUclips poop
@@bloodanddirt shut up
The engine probably went through a faulty track or had some failure
Can you use the restroom
What ended up happening ?
3 days later, I made it home 🤪
@@RustedTelevisione Did the technician get it going or did you have to wait for the backup engine?
Thanks Amtrak lol
What train was this?
Train 175 - NYC to Boston
This looks like a plane
Classic P42
It wasn’t a P42, this was Regional train 175 and had an electric locomotive leading since 175 travels only on the Northeast Corridor where Diesel locomotives are rare