Passed a Azure security cert fellas since my last post. Switched gears for a bit but I am back. I would be curious thoughts or tips on balancing clients and red flags that you are putting too much time on a client and or scope creep is occurring. My point ot view being medical field support/sysadmin know I and others are finding themselves responsible for more and more cloud connected systems like HVAC, control access, special apps for power users. My fear is I will be giving too much quality or service verse what I am receiving. Hope that makes sense was a long day!
enjoy your content, aspiring MSP owner.
I appreciate the compliment. Do you have any topics you'd like me to cover?
A top list of things to put in your PSA would be good. Also a way to streamline the ticket creation process would be good.
Passed a Azure security cert fellas since my last post. Switched gears for a bit but I am back.
I would be curious thoughts or tips on balancing clients and red flags that you are putting too much time on a client and or scope creep is occurring.
My point ot view being medical field support/sysadmin know I and others are finding themselves responsible for more and more cloud connected systems like HVAC, control access, special apps for power users.
My fear is I will be giving too much quality or service verse what I am receiving.
Hope that makes sense was a long day!