100 English Phrases for Sales: Transform Your English Skills & Boost Your Confidence with English
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- Опубликовано: 11 сен 2024
- In this video, we cover 100 essential English phrases every sales professional needs to master. Whether you’re working in retail, handling phone inquiries, or managing tricky customer situations, these phrases will help you communicate effectively and close more sales.
How to Use This Video:
- Watch the entire video to familiarize yourself with the phrases.
- Take notes on the phrases that are most relevant to your role.
- Practice using these phrases in your daily sales interactions.
- Revisit the video for a quick refresher whenever needed.
Timestamps 🕰️
00:01:20 Greeting Customers
00:03:34 Advising on Choice
00:05:13 Closing the Sale
00:07:34 Tricky Customers
00:09:15 Phone Inquiries
00:11:38 Thanking Customers
00:13:10 Difficult Refunds
00:16:39 Price Inquiries
00:17:27 Summary
Additional Lessons
00:18:20 Interview Skills 1
00:30:36 Business Negotiations
00:38:24 Change Common English to Business English
00:58:42 100 Customer Service English Phrases
01:26:37 100 Call Center English Phrases
Phrases 1- 50 ⬇️
Greeting Customers
Welcome! How can I assist you today?
Good morning! What brings you in today?
Hello! Is there anything specific you're looking for?
Hi there! Need help finding something?
Good afternoon! How can I help make your shopping easier?
Engaging with Customers
Is this your first time shopping with us?
Are you shopping for yourself or a gift today?
What kind of product are you interested in?
Is there a particular style or color you're looking for?
May I suggest something that could suit your needs?
Introducing Products
This is one of our most popular items
Let me show you some of our bestsellers
This product just came in; it's very popular
We have a new collection that might interest you
This item is highly recommended by our customers
Advising on Choice
This product offers great value for its price
If you're looking for durability, this would be an excellent choice
Based on your needs, I’d recommend this one
This model has excellent reviews from other customers
For your specific requirements, I think this option would work best
Handling Price Negotiations
I understand your budget concerns. Let's see what we can work out
I might be able to offer you a discount on this item
If you purchase more than one, I can offer you a special deal
This is the best price we can offer for this quality
We can consider a price adjustment if you're buying in bulk
Closing the Sale
Would you like to proceed with this item?
Shall I get this ready for you?
Are you ready to check out?
Is there anything else you'd like to add to your purchase?
I can have this wrapped up for you if you're ready
Upselling and Cross-Selling
This product pairs well with the one you're purchasing
We also have a special offer on this related item
Would you be interested in an extended warranty?
Many customers who bought this also purchased this accessory
You might want to consider this additional feature
Handling Objections
I understand your concern; let me explain why this product is worth the price
This model might be a better fit for your needs
Let me show you a different option that might be more suitable
We have a satisfaction guarantee if you're not happy with your purchase
I can assure you, this is a quality product
Dealing with Tricky Customers
I apologize for any inconvenience. Let me see how I can help
I understand you're upset; let's find a solution together
I’m here to help. What can I do to resolve this issue?
Let me get my manager to assist with this situation
I appreciate your patience. I'll make sure this is handled properly
Handling Refunds and Returns
Do you have the receipt for this return?
I'm sorry this didn't meet your expectations. Let's process your refund
Would you like to exchange this for something else?
Let me check our return policy and assist you
We can issue a refund to your original payment method
Phrases 51- 100 in Pinned Comment in Comments Section, sorry ran out of space ❤️
This lesson is perfect for anyone looking to improve their sales communication skills, especially if English is not your first language. By learning these phrases, you'll become more confident in your customer interactions, helping you build trust, overcome objections, and create a positive shopping experience for your customers.
If you find this video helpful, don't forget to like, share, and subscribe to LearningEnglishPRO for more practical English lessons that will boost your professional skills.
Keywords:
English phrases for sales, sales communication skills, retail sales English, customer service English, sales techniques, English for business, English for customer service, handling objections in sales, sales training in English, phone sales phrases, retail English lesson, negotiating in English, upselling and cross-selling phrases
Tags/Hashtags:
#SalesEnglish #CustomerServiceSkills #SalesPhrases #BusinessEnglish #RetailSales #EnglishForSales #LearningEnglishPRO #EnglishLesson #PhoneSales #NegotiationSkills