Tackling Change Management Hurdles with The Hot Seat
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- Опубликовано: 11 сен 2024
- Tackling Change Management Hurdles with The Hot Seat
#leanchange #leanchangemanagement #changemanagement
The HOT SEAT is the simplest way to solve NOW problems. Gather INSIGHTS, generate OPTIONS and create EXPERIMENTS to take one step forward.
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Good but not good enough.
"Problem" is a big concept: a symptom, a constraint, a challenge, a failure, a risk, etc.
Ask - Why important - at least five times.
What immediate output do we seek? What change needs to happen to make it last? What compounded effect it will have long term?
What are crucial aspects of the problem? Where are we now? Where do we want to be? Create scoreboard/scale to motivate pull tension i.e. the clarity creates a game like environment. And so on for each remaining step.
Repetitio est mater studiorum.
The conversations generated by this activity address all of those and more...we've run it thousands of times with clients and workshop attendees.
@@leanchange I do not doubt that i.e. for those who have worked the details out. For the rest it could be as good as addressing any/all of the following: WOOP (Goal), OODA (Context), SBAR (Intention), SOAR (Strength), POOGI (Constraint), STAR (Output), AAR (Reflection), A3 (Gap), 3P (Simulation), LSP (Co-creation), CEMM (Complexity) etc.