Call centres: Are you talking to AI? ⏲️ 6 Minute English

[@bbclearningenglish]

Click here for a programme transcript and a vocabulary list: bbc.in/4fDpf5N

[@lanhothi9329]

@@bbclearningenglish thanks

[@phuongthao2009]

i can't access to the link😭😭

[@marciagaravello]

I hope A.I. really do this job completely. I worked in a callcenter for years! It's a place very stressful and make you get illnesses. Besides, the payment is little and we don't have any support for mental health I'm from Brazil, South America!

[@jimmy_herion]

I hope you find a better job soon!

[@kiriri_k]

I totally agree. I guess it doesn't depend on a country. Callcentre is a very thankless job where a lot of people blame you just because you work there ah

[@Team27T-e9i]

I agree this kind of is stressfull.😢 i hope you will find a better job.

[@manohar_kushwaha058]

Many people watch the BBC learning English from India 🇮🇳🇮🇳

[@Moservice-r3e]

Hi

[@AslamShikder-no5oz]

I am from
Bangladesh

[@mahmudichek_14]

I am Azerbaijani, hi From Saudi Arabia🎉

[@maichipham4105]

💕From Viet Nam 💕

[@laylomirkamolova]

I am from Uzbekistan

[@simpleEnglishwithGere]

Thank you BBC.

[@Brian-fo6ew]

The Sith were very empathetic towards Jeremy after he joined their cause because, you know, all the Sith understood the boredom of staying in the Jedi Order. As a matter of fact, Jeremy was getting angry at the Jedi Order for wasting years of his life, and he began yelling towards the general direction of the Jedi Temple. It took Jeremy's Sith friend Geoff an entire hour to pacify him. Jeremy was so mad at the Jedi Order that he started planning a takeover of the Jedi Temple, which he hoped to do in the near future.

[@bbclearningenglish]

🤣 This sounds like the beginning of a trilogy!

[@aramug]

class joined 😁

[@tammytsang3487]

AI may be quite useful, however, I still prefer to learn from human teachers . As a matter of fact, I am a huge fan of your teaching channel. Thank you so much for all your podcasts and videos.

[@merajurrahmanmurad-tp1ww]

I also a call centre agent from BD🇧🇩

[@DilnuraSaitkulova]

Hi guest! I have a question, for improve my listening and speaking what should I do? Just listen and all? Could you give some advice, please?

[@lynntran4608]

@@DilnuraSaitkulova you should listen and repeat, you also hear the same channels

[@lynntran4608]

Listen song english music

[@DilnuraSaitkulova]

@@lynntran4608 it is showing method isn't it? Btw, thanks :)

[@bbclearningenglish]

😊 You can check out some of our listening and speaking courses on our website: bit.ly/45qhThS

[@lopezaguilar28]

What does down 3:20 mean here?

[@bbclearningenglish]

We use 'shout down the phone' to exaggerate how aggressively someone is shouting during a phone call.

[@olympecredenis5047]

Yes, it's true. Machines lack empathy. Thanks for this video.

[@yaxyoxon9551]

Many people watch podcast in Uzbekistan and vedios are best

[@MdAlhas-y6x]

Thanks.

[@masomani]

Great topic. As well as India from Central America we also have this scenarios, however I noticed most people tend to speak to a real human, like Latinos, they like to give a thorough explanation about their issue, even extending it to other personal issues 🤣🤣

[@AnhNhư-v5w]

BBC is very nice

[@Tui_tui_official_india]

I am from uzbekistan 🇺🇿

[@DENNISABUNGANA]

Very informative

[@LegendaTV777]

From Uzbekistan🇺🇿

[@narayanavarma41]

I like BBC learning English

[@riyazurrahmanshaikh1552]

I also have worked in 3 call centres in Mumbai, the last one was foundeever

[@milly5678899]

I definitely feel empathetic with those millions of workers whose job is in jeopardy. Not a great fan of AI. Many thanks for your lesson.

[@bbclearningenglish]

Thanks for sharing your thoughts on this topic!

[@jamalmulaa8810]

Good

[@ShoxnurQarshiyev-y1k]

I WATCHING THIS VIDEO FROM UZBEKISTAN

[@royall_editz]

How many people watch this video from turkey?😊

[@초호화크루즈]

oh since today's topic is about A.I, u guys feel like A.I today haha

[@mr.mahalakshmi3909]

In tamil we say don't judge a person based on their appearance

[@jimmy_herion]

As a matter of fact, Mylene's opinion that AI lacks empathy is not accurate. She's likely just afraid of losing her job in the near future. If you chat with the ChatGPT-4o model, you'll understand what I mean. I consider myself empathetic, so I recommend that Mylene learn a new skill that is less likely to be replaced by AI, in case she needs to find a new job.

[@TimeTraveller390]

People watch bbc learning english from all over the world not only particular to one country loll

[@NguyenMinh792]

You’re quick

[@قاسممكطوفجهادالشويلي]

Hello I'm from Iraq

[@joyyyy777]

AI will take over a ton of people's jobs in the near future. But I don't think it'll take over everything since it's not empathetic. As a matter of fact, many people know that.

[@Minhazj23]

No, Many People Seeing Bangladesh🇧🇩🇧🇩🇧🇩🇧🇩🇧🇩🇧🇩

[@peeterengland5090]

❤️

[@TanvirShawon-kb3cy]

anyone from Bangladesh?

[@xayotjonxudayqulov9531]

Have uzbek the comments?🙋🏻‍♂️

[@mmhkhan135]

❤❤❤❤❤❤❤❤❤❤❤❤😊😊😊😊😊😊😊😊😊😊😊😊it is good video. ❤❤❤❤❤ 🇧🇩

[@Dr-ZafarIqbal]

Missing video and important vocabulary 😢😢😢😢

[@bbclearningenglish]

😊 You can see the vocabulary list on our website: bbc.in/4fDpf5N

[@Dr-ZafarIqbal]

@@bbclearningenglishvideo method can be more effective.

[@teddyr3101]

No I'm a real person

[@NadiaSaadaoui-ex1yt]

Anyone from algeria

[@aichaber5813]

@@NadiaSaadaoui-ex1yt marhaba

[@100ahed]

1

[@mohiuddinahmad2294]

Who is reading?

[@DũngNguyễn-b6h3s]

@@mohiuddinahmad2294 definitely AI 🫨

[@MishtiMohamedHassan]

Fast person

[@aselerkosai]

How many people from Kazakhstan

[@Divya-nl6zs]

Absolutely this will be a disappointed news for the Indians

[@maje9448]

Postpone

[@PowerWithin-v8h]

First comment

[@shaharyarrehman9153]

Watch the BBC learning English my improve listening skills I am from Pakistan

[@myselfmiraz4035]

🇧🇩

[@Desarrolloestructurarural11]

Thank you BBC.

[@Angel-t7m1b]

good