How frustrating, Gareth. I have a friend whose elderly mother’s account has been hacked and taken over by someone else. We are all reporting every post we see from that account in an effort to tell FB that this is not this woman posting. I’m not sure if that is helping or if doing something like that would help you, but it seems to be the only way to communicate with FB. So frustrating that there’s no way to contact them more directly when you have a serious problem.
That sucks! I’m so sorry! I’d be devastated as there’s so many pictures of folks and animals no longer around on FB that aren’t on any working devices or drives that have been corrupted. Hope you can get it fixed!!
Just a suggestion but if it doesn’t recognise your email and you’re using gmail make sure you put googlemail rather than gmail in your email address. I fell foul of that with something else
How frustrating, Gareth. I have a friend whose elderly mother’s account has been hacked and taken over by someone else. We are all reporting every post we see from that account in an effort to tell FB that this is not this woman posting. I’m not sure if that is helping or if doing something like that would help you, but it seems to be the only way to communicate with FB. So frustrating that there’s no way to contact them more directly when you have a serious problem.
thanks Pat yeah it's soooo frustrating.
@@bookssongsandothermagic I hear you. It's very difficult to deal with that company because you can't ever seem to reach anyone directly.
That sucks! I’m so sorry! I’d be devastated as there’s so many pictures of folks and animals no longer around on FB that aren’t on any working devices or drives that have been corrupted. Hope you can get it fixed!!
That is horrendous, Gareth - sorry to hear about that.
thanks yeah it's so frustrating!!!
Hope it gets straightened out. Sorry to hear this Gareth. I left Facebook years ago.
Thanks Elaine - I use it all the time and messenger is where we have our family chat and family video calls etc....
Wow this really sucks Gareth! I’m sorry man.
That’s a bummer man. (If that’s the right English expression it’s possibly an understatement.)
Please double check your other accounts and make sure they don't try to take them as well.
Yeah, my new obsession is password juggling. Thanks, Lisa.
Just a suggestion but if it doesn’t recognise your email and you’re using gmail make sure you put googlemail rather than gmail in your email address. I fell foul of that with something else
thanks Debs - it wasn't a gmail address.