Servicing my Rolex Explorer - NOT BY ROLEX
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- Опубликовано: 25 авг 2024
- This video is sponsored by davidcarpenter...
/ davidcarpenterwatches
Hi Guys,
My Rolex Explorer felt odd when I was winding it, so I thought it was best to get it serviced. I know a couple of watchmakers so I decided to go down the route of using an independent watchmaker to service my Rolex rather than going to Rolex themselves.
The problem with getting watches serviced by the manufacturer, Omega, Rolex, Tag Heuer, Tudor etc, is that they tend to return the watch to factory standard - like new. For a newer watch, this can be great, but for old vintage watches, this could ruin it.
My Rolex Explorer 14270 is from 1998 and I wanted to keep the aged parts.
Here is what I found out when getting my watch serviced.
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The watchmaker’s enthusiasm and almost poetic description of movements was great to hear.
The watchmaker's accent might be hard to understand for some. He mentions this cal. 3000 movement doesn't like to be manually wound. The winding issue was caused by me manually winding the watch too often and wearing down the cogs. Lesson learnt for me.
You can see more about David Carpenter here:
instagram.com/davidcarpenterwatches
davidcarpenterwatches.com
Bark and Jack Odd that such an expensive watch has this issue. My Grand Seikos have never had a problem being hand wound a lot. Even the 36000 high beats. It causes me to wonder about Rolex hype.
Sounds like you need to wear it more, so as to not let the movement wind down.
Alas, the sacrifices we must make for the sake of our watches.
That is rather unbelievable that a Rolex cannot be manually wound too much without destroying the cogs! WTF?
Sounds like you're going to be doing the Seiko Shuffle from now on!
@@tuhkathri9126 There's no doubt that grand seiko make better watches than Rolex. This movement was a bit of a flop for Rolex, it was heavily criticised for being an overpriced movement. This issue is one of the reasons.
I love the way the dude talked about the ElPrimero movement. The way he defined it as art that lives and needs time to "wake up". Love the passion 😍🙌🏽
Golly i missed that he was describing the el primero...thank you for pointing it out :)
Agreed - I have a soft spot for a Zenith Hi-Beat.. Specifically a Rainbow Elite Diver... One day!
If you watch Federico- his watchmaker Hans also named the Zenith 400 as his favorite movement.
You can see more about David Carpenter here:
instagram.com/davidcarpenterwatches
davidcarpenterwatches.com
To listen and watch your watchmakers passion and joy of working on a Zenith, this is the man you want to service all your watches ! And a sense of humor too 😆👍
I really liked that moment too. His passion really showed.
And we loved the uncomfortable moment of silence after he said “it’s a fake” 😂
Adrian, this is perhaps your best video. You are a good interviewer and should do more visits and interviews of experts like this. Cheers.
Thanks buddy. Videos like this are actually the most enjoyable to make. I'm glad you like it too.
That watchmaker seems like a really cool guy.
Now since your Explorer is officially fake just send to me and I'll properly dispose of it ;)
Disappointed you still feel the need to use Clickbait titles...
nah, just keep Watching and enjoying B&J.
I hope you (anyone) reading this has a ballin' day!
I agree, this clickbait helps views in the short term but will mess with him in the long term. Same thing with The Time Teller, too much clickbait.
Snowflake.
🤓
It was a joke xD very well done
I enjoy the chronicles of your watch adventures and the sharing of the experience. I have a couple items to share regarding my dad's vintage Rolex 6426.
I avoided getting my (likely) never before serviced dad's vintage 6426 OP until I started to feel some grittiness when turning the crown for time setting. I got it serviced, not by official Rolex Service Center, and the problem was fixed. I was hoping after an overhaul it would be more accurate, but it wasn't. I am still averaging -15 to -20 secs per day. A bit disappointing this vintage Rolex could not be pulled up to perform closer to my modern seiko and eta based movement watches which i have personally regulated to +/-1to2 secs per day. Oh, well. It was my dad's, only manual wind, and it is about 45 years old so I only wear it when I feel like it so no big deal on the performance. It is what it is.
In regards to the aesthetic and cosmetic work. I didn't want to clean up then many wear and scars my father left on the watch. But, i at least cleaned it up from all the years of built up grime within the crevices of the watch and its original bracelet.
The only component i thought to polish and renew was the acrylic crystal. I figure that was one of the perks to having an acrylic crystal was to be able to clean up scratches and make it like new again.
Additionally, the cleaned up crystal did wonders to refresh the entire feel of the watch without losing any of the more significant scars amd character recorded in the case itself.
Lastly, the lume is long since dead. Well.. nearly. It lasts for like less than a minute. I was going to leave it. But, i am a lume junky. So, I decided to re-lume it myself. I've done lume work before. Some might think it's madness. But, my reasobs are these.
1) the watch is now a family heirloom and will never be sold.
2) the watch is not exactly the most popular and expensive rolex model anyways.
3a) i wanted to both be able to enjoy the watch at night like my father probably did.
3b) when i pass the watch to my children i want them to have and enjoy the full experience also.
4) the original lume hadn't patina'd to wear i would have liked it, given its age, so i would add some patina while i was restoring the lume.
I managed to hit my watch against a car door mirror... it was a week old Tag Grand Carrera RS and it had a bad scuff on the frame... didn’t wear the watch for the next 2 months as I wanted to get it checked at an authorised centre in a different city. As soon as I landed .. went straight to the centre and he looked at my face and then at the watch and said - you look really sad ! They serviced the watch free and buffed it out ... I was beaming with relief and joy !! Great service and sheer empathy by the service guys.
nice but the story is unfinished. The watchmaker mentioned that the winding was a weakness with the movement but more detail and what have you been playing with?
Nine Bolts Someone correct me if I’m wrong, but the rotor isn’t attached with a ball bearing, basically meaning there’s a lot more friction created by the rotor on the movement (meaning it wears down quicker).
As far as I know this has been fixed on the new 3255 movement ( you can see the ballbearing if you check some pictures of the 3255).
I think what the watchmaker meant is to not wind the watch much with the crown and let the rotor do the winding. I heard that quite often as well for 2824 movements - the winding mechanism isn’t the best, so leave it to the rotor for longevity.... at least that’s what I heard....
I'm a watchmaker but not Rolex certified. When the watch is over wound the thicker grease let's it slid within the housing so it doesn't damage the movement. The amount is limited and eventually you will damage the inside of the spring house and the spring and housing will need to be replaced. It's not life or death but its extra wear and possibly extra cost
@@koolpep You heard right, Ralf. The keyless works on the 2824 blows. If I just had $100 for every click spring I've sent into orbit from that launch pad.
Chris Bannister thanks for the response. Appreciated.
I gave my dad's 1960's Omega Seamaster to Tourneau (Los Angeles) to get serviced. Apparently, the jeweler servicing the watch got robbed (this happened in the late 1990s). The offered to give me another Omega Seamaster but it is not the same....I am forever in search of lost time. I wish I new the serial number on the watch...
Stuck at home I’m working through the back-catalogue of your videos. Last year I sent in my dad’s 1954 Omega Seamaster to be refurbished at the service center in Switzerland. I don’t recall dad ever bringing in the watch for service, but he probably did a handful of times in nearly 60 years. It cost around usd$600. I was surprised how very few parts were actually replaced, but the watch looks great and runs like a top, but still has the character as I remember it as a kid.
An addition to my comment below: Ever since I bought my Explorer in Feb 2019 it has been running at +2 seconds per day. Just recently (since about the beginning of May 2023) it has been losing about -4 seconds per day.
This morning, I sent an email to the local AD where I bought the watch from and explained my situation. Their reply came back, saying that as the watch was within its 5-year guarantee period, I should bring it in with the warranty card and they would book it in.
All of their staff were very professional, courteous and friendly. I had a long chat about watches with one of them and managed to get a look at the 40 mm Explorer.
To my eyes it had a sort of an oval shape, longer hands and a larger crown. It can be had for about £6,500 if you can be prepared to be on their waiting list for 3 years (yes, that's what I was told).
The treatment I received from that AD (in Cheltenham) and the others that I've previously dealt with in Manchester, Scarborough, and London has been first-class. They're obviously doing something well to keep customers happy.
Yesterday (26th May, 2023), I received an email form Becky at the AD to say my watch was ready for collection. I went in this morning and was greeted by a very friendly chap at the door, and then (by name) by the salesman whom I dealt with a couple of days previously.
He went upstairs to collect my watch and presented it to me. Not only did they regulate it, they polished it for me and gave me a nice travel pouch for it. What great service. Oh, and they gave me a glass of sparkling water, as it was extremely hot.
Clickbait-ish title, mate.
Love what he was saying about the El Primero...will definitely own that watch within the next decade
Hi Adrian it may be a good idea to use a watch winder on your explorer. I have about 5 automatics that I wear regularly so keeping them wound is impossible. I find putting the one you want to wear in the morning on a watch winder over night saves putting wear on the movement by hand winding it.
I love listening to watchmakers talk about watches. They can appreciate things so well. I’m envious.
I had a 1976 model Submariner which I broke in 2011 in a cycle accident. I nearly sold it as I couldn't afford the repairs. My brother said He would pay for the repairs and I could give the watch to my son for his 21st. I thought that to be a good idea, the insurance paid out for my watch and didn't ask for the old one back, probably because of the £1100 estimate to repair.
We had it done and gave to my son who loves it. I had it valued for insurance purposes and the man at the non-Rolex shop was rather despondent telling me it was worth £15,000, (It had cost me £150 in Jan '77) I was happy, until he told me that had I gone there for repairs instead of Rolex, which swapped out all the old worn bits for new bits, it would have been worth nearer £90, 000.
With the insurance I bought a new 2017 Explorer and it will probably never see Rolex again, certainly not whilst I own it.
Thought it was click bait, but your watchmaker actually has a sense of humor.
You never clarified why the watch was grinding. Was that the fake bit?
Michael Aguila no fake parts. He was joking. He has to stop manually winding it to much - wearing it winds it up witht the rotor spinning 🤷♂️
@@beetleything1864 Thanks. I thought he said a small fake bar was replaced. 👍
Buffing! Saying you regret the polishing was an example to us all, and shows great honesty. Thankyou. I have never had a watch re-conditioned. Every scratch is mine, and mine alone.
5.30 that's weird? the watch is fake! Lol, another good video 👍
Bought my Explorer I prior to my 3rd trip to Antarctica. Kept good time for 8 more trips to McMurdo, Palmer, South Pole Stations and on the NBP Research Vessel. Made the colossal mistake of sending it to Rolex for service. 3 months later, I could no longer wind it, post that, the "5" tick mark FELL OFF. It sits now, to be repaired in due time. Cheap fleabay Vitctorinox Swiss Army watch keeps good time and has date too... and a hell of a lot cheaper than Rolex Service.
Do you think that any of that had anything to do with the watch having been in Antarctica?
@@trevbarlow9719 No. I worked well for a decade past my ice time.
Nice video mate. Would have liked a bit more detail on the grittiness. My OP 116000 is not buttery smooth either so was interested in that.
Great vid, thanks for sharing your experience. And if you don't mind my saying, try not to regret the polishing too much. At least you were there on site to see it done and to ensure it was done to your exact specifications. Now at least you have a beautifully polished watch, done correctly.
Adrian- the technical opinions of the watchmaker are REALLY interesting. If I were you, I would strongly recommend having a regular "from the workbench" assessment of different pieces from the perspective of a watchmaker.
After two years I still crack at that “that’s weird… the watch is fake” joke 😂 brilliant
Rolex wouldn't change a dial or hands on a watch during a service unless you asked for it to be done. They also would no longer return the old dial/hands to you. I know this form experience.
When I had my Rolex Explorer II, I had great service from Rolex for the five times (during ownership) that I had it serviced.
That watch was sold in 2019 (having bought it new in 1994) to fund the Explorer 214270 39mm version that I have now.
That's why you never polish your wedding ring! Every scratch tells a story about your time together. I used that anecdote in my wedding speech 😆
Great video, I remember you posted in instagram that you will discuss what the service would have cost if it wasn't sponsered?
Oh yeah. I'll try and find out tomorrow and update the details.
Thanks mate 👍🏽
great video, shows how the care of vintage watches is different from the care of new models and the things you have to take into account for each type of watch you have. As collector of vintage watches, you need to find a great watchmaker to service the watch. If you want to preserve the original condition of the watch. If you don't want to preserve the original provenance of a vintage watch, then send it back to the manufacturer.
Great video, just bought an Explorer as a knock about watch and love it. I'll send it to an independent service centre rather than rolex, as long as they use original rolex parts. More videos of the service centre would be great.
You paid for it with squids? Wild
Only service experience I've had is with Rolex and my 16570. From Start to finish, it was a smooth and painless process. They sent me a box and instructions for shipping the watch. I shipped the watch and about a week later they called me to confirm what I wanted them to do. About six weeks later they called to let me know the watch was ready and it would be shipped immediately. The watch is running like new (+2 seconds per week) and looks great. Very happy with their service.
My dad's 1972 25th work anniversary Omega DeVille needed service. All they found was a broken winding spring and it's been running like a treat ever since. Not bad for 47 years old. My 2012 DeVille small seconds just stopped running. The shop I purchased it from (used) said because it was under their warranty they would do a full service and replace the winding spring (again?) at no charge. Runs great. My new Seamaster 41mm's power reserve was not running exactly to spec. I know, picky picky. Omega service center agreed to do a full service (under warranty) including new hands at no-charge. All three are running great now so sorry, no horror stories here. :-)
It's interesting that so many watchmakers mention El Primero as their favourite movement to work on. As for servicing, I used to give my Rolex to the RSC's in Paris and then Singapore when I was living there, and the service was always impeccable. I stopped a few years ago as my models are predominantly vintage and they now systematically insist on swapping at least the tritium hands for luminova ones. In Hong Kong for the past 6 years, I have exclusively used the services of Classic Watch Repair, which are brilliant and I highly recommend. I will soon give them my new Datejust 36 for them to apply a brushed finishing on the top of the lugs, as I know the result will be flawless.
Wow, the expert should have his own RUclips channel where he opens up and and discusses the movements and his passions in different movements. I could hear him talk about watches all night.
Great “interview” (you just let the awesome guy talk) love the way you debate yourself and change your mind. Keep em coming.
Haha thanks David. I'm glad it came across as I just let him talk. It means the editing worked ;)
Great video Adrian and absolutely love the discussion about the movement and his experiences. Do you think they would be up for more technical videos, talking about their watch making/ maintenance equipment and how undertake their craft. So interesting thanks for giving us the insight 👍🏼
Shame - it looks like David Carpenter Watches is no longer trading.
what size is the datejust on the watchmakers wrists? 36mm 39mm? any good guess at least, thanks
I wore a little steel omega manual watch for many many years until... well it just looked like it was falling apart. I had it serviced by Omega via the AD in Selfridges who convinced me to get a new strap, and dial restoration. It wasn’t cheap and the watch that came back was like a different watch, it was definitely the same one as they couldn’t polish out my initials I’d scratched on the back with a compass when I was at school! But what came back was breathtaking it was like it had been reborn. Just stunning. I know what you mean about polishing its the character of your own experience. But this dial was in need of serious TLC and what came back was a work of art.
I got the same Caliber 3000 in my Airking and after I bought it was checked inside out and put on the time grapher with +2 sec a day and good amplitude beat error etc. after I received the watch, it was running well, I went on a walk for about an hour came back home and the watch wasn't running, I tried to wind it, I got nothing until I shuck it, it ran for a bit and then stopped, I wonder if there's something or a screw that's loose inside and getting jammed in the movement I'm not sure.
Recently had my Tudor Black Bay serviced under warranty and it went fine. I was worried they would polish it because of how Rolex operates but they didn't. They also tossed in a nice little Tudor branded watch pouch. Only down side was they had the watch for 2mos. That said, my AD advised me ahead of time this was the standard turnaround.
Omega gives you all the original parts back in an official service. Nothing like an official Rolex service.
I got all my parts back when I had my GMT master 2 serviced. Even came in a fancy little metal box with rolex stamped on it?
@@Toby_the_Glen sounds like you sent it to an independent>
I once sent my Omega Geneve with the Cal. 1012 to a repair shop and it came back worst. the second's hand had intermittent stoppages the date was lined up with the window, the ticking felt off and the manual winding was rough. When asked what happened, he said it was normal for vintage watches to be like that. Took his word for it but something just felt off. Went to another repair shop with good reviews and my goodness, the initial repair shop had glued my balance wheel to the bridge due to a screw being missing, the watch was dirty inside and nothing had been done to service the watch. After a good service, the Omega Geneve now ticks properly and keeps really good time
I agree Rolex movements are sturdy ..But Rolex not having a caseback to demonstrate their movements makes it slightly inferior to their competetion imo...
Rolex has done some dress watches in the past with display backs. Check out one of the Cellini Prince models. They don't do that level of finishing on their sports watch movements. They are finished to machine spec and they are certainly precisely made, but they aren't taken beyond that. There really isn't much to see. For all the complaints about artificial shortages, they really do make an insane number of watches given the quality and spending the time on each movement to even do some machine decorating would cut down on how many they could make and probably make them more expensive than they already are. In general I agree with you and do prefer display case backs even if it does tend to mean a slightly thicker watch.
WATCH DOCTOR it’s a tool watch and due to its demand, durability, brand recognition due to Rolex’s superb marketing and also proven track record Rolex do not make display case backs. Because it is a tool watch first and foremost and secondly it’s historical and lastly the plain back is for people to engrave to make it special.
What parts did the watchmaker replace in the movement to get your Explorer to wind properly. Was it the ratchet wheel on top of the mainspring barrel or the clutch in the keyless works or some other issue. Sounds like some gear teeth were stripped or worn down.
After watching your videos I'm now in full pursuit of an Explorer, can't wait to make it my daily. Keep up the great vids!
Thanks so much for watching mate, and enjoy the hunt for your explorer. It really is an awesome watch. 👍🏻
Omega actually returned the old parts back that they replaced. All in a little bag. Was interesting to see.
You know that you can instruct Rolex not to polish or change the hands/dial right? The same goes with every major manufacturer.
Rolex will accept to not polish the watch (but you should have this in writing on the service quote) and you can refuse to have the dial changed even if it is tritium. But they will refuse to service the watch unless you accept for the tritium hands to be swapped for luminova ones. They don't want the tritium on the hands to flake, go inside the movement and impair its function while the watch is still under service warranty. That goes for the RSC's in Paris, Singapore and Hong Kong. Another option is to give the watch to a Rolex AD for their Rolex trained watchmaker to service it. They will generally be more flexible in not swapping the hands. But the quality of the service might not be on par with a RSC.
Hi Adrian, great video revealing some of the mysteries behind servicing.
Don’t worry too much about the polishing. I had my 2001 GMT Master serviced at Rolex Geneva as I couldn’t find any good independents locally. I’d been wearing it every day at work as a commercial pilot for 8 years so it had a good build up of scratches and dings.
It came back looking brand new, and I totally regretted it! I had exactly the same feeling as you, it just didn’t feel like my watch anymore. Then after a few months of sitting in storage, I started wearing it more often and have come to love it again as it looks simply stunning.
So hang in there, hopefully you’ll soon get over the regret of polishing it and will appreciate its new clean look.
P.S. Just picked up a 16570 polar dial thanks to your videos, it’s just awesome.
It was refreshing to hear why the movement is actually good and what the weaknesses are. People usually just say and presume its good but I like to know it in more detail.
My 114270 has a somewhat gritty feel when winding too. How does it feel after servicing? What causes the grittiness?
My new Explorer 124270, 1 year on wrist, just measured -5.11 seconds per day over the last 9 days! What is slowing it down?
My Oyster Perpetual went wrong with the second hand moving ridiculously fast after buying it new only 9 months prior! They cleaned it up but it still came back with the heavy scratches I’d somehow put into the clasp!
Hi there Adrian , great to see you on form. So positive, so enthusiastic; and constructively critical about your decision to have the Explorer polished. Excellent. Keep up the content, nice touch with David Carpenter; smashing insights.
Hey Adrian, good video. Just a quick question if I may? I can buy two Rolex explores like yours age 2015 & 2017 both with full set for £4995. Is this good value? The 2015 model looks polished as its more shiny compared to the 2017 one. Would appreciate the advice. Thanks
I had a Tudor Prince Date Chronograph from 1998 serviced by Tudor/Rolex. They replaced the Rolex crown the watch originally came with, with a Tudor crown! Claiming that the old crown wouldn’t keep it water tight anymore. I could convince them to give me the original crown so I can swap it should I ever decide to sell it on. But it was a fight....:-)
loved how the watchmaker talked about a zenith el Primero movement. I'm lucky enough to own the 38 mm 1969 and love it.
Excepting the Submariner from the 60's, that 70's era datejust the watchmaker is wearing is the best looking Rolex ever made.
Brilliant video, Adrian! I loved hearing the watchmaker talk. Don't worry about the light polish--you'll get the watch nicely scuffed up again in no time--it'll always feel like yours. Your Explorer and your relationship with it are awesome!
I do find it remarkable that people who own watches costing from $5,000-$10,000 and up balk at the cost of a service. Especially when there's nothing indicating that they moved into a cardboard box and sold their family to afford it.
I had my Rolex Sub 14060 1991 serial serviced by Rolex. It has a two line dial with patina on pips and hands. I specified that I wanted all original features retained and no polishing to the bracelet or case. They replaced the crown and sapphire crystal, but overall I was very pleased with the service. Took about 6 weeks. Wasn't cheap and it was a leap of faith sending it away after reading horror stories on the forums.
I had my wife’s 20 year old Rolex Daytona serviced earlier this year at Rolex HQ London and I asked please do not polish and keep all the imperfections. They were brilliant and did exactly as I had asked. However I have heard stories of them changing stuff on the watch and polishing without asking the client so I was rather nervous when I handed the watch to them.
I don't understand the regret of polishing a watch after a service. You will get it scratched again as soon as you wear it.
Nice video. Don’t feel bad about the light polish. The scratches that make the character of your watch will now be from you. It will be your own history. Enjoy!
Another great vid Adrian, I've not had my 1998 GMT serviced in 10 yrs, still keeping good time and no winding issues so think I'll leave it a bit, maybe take the time to check out some independent service centres. Haha loved the 'it's a fake......' 😀 👍
Excellent video, thanks! I just had my 1999 Sub serviced by an AD here in Northern California, and I had them polish it as part of the service. And I’ve regretted it since I’ve gotten it back. It lost those years of “character” that it had earned by my wearing it. It looks like a fairly nice new Sub, but it doesn’t have my mojo on it any more!
Why was the watch maker not wearing those finger condoms???
I don't know. I'll ask.
Much easier to work when you have the sense of touch. Depends on the work place and regulations but watchmakers taking care of things in private prefer not wearing them.
@@MatStarNS fair enough.
Hes French!
@@J-SH06 lol
You were correct the first time. The Rolex movement IS a GREAT movement! After wearing two of them with the 3135 movement for the past 29 years I can tell you they are great and the accuracy you stated is not rare but rather the norm. I am fortunate to have a watchmaker with over 40 years experience that keeps them working amazingly well.
you can ask the service center to wash only or ask for light polish
I like to think that our watches capture & hold the memories, events, adventures of our life with every nick and scratch.
Sent my panerai off from the bond st store. They asked about polishing. I said no. And they didn’t. Wasn’t cheap. But the crown now feels amazing.
Glad it went well. I've heard a good few stories of Rolex polishing watches even when people ask for it not to be polished.
@@BarkandJack The trick is to have them write down on the service quote they give you when you leave the watch: "Customer has asked for the watch not to be polished". And insist to see this in writing. Do not accept only a verbal assurance.
Never seen a professional watchmaker not use finger cots. It’s like a surgeon not wearing gloves.
They only use them during assembly, not when stripping apart the movement
guannan You would still get skin cells, oil, and fingerprints, all over the parts when you disassemble. What’s the difference?
Michael Gazeley those skin cells or whatsoever dirt will be washed away during the cleaning process of the parts. After cleaning, they will put on the finger gloves to handle the parts. It is that simple. You wear finger gloves during dissemble means dirt from movement will go onto the gloves and you gotta change another new glove just to assemble the movement later. It’s a waste of gloves
My explorer 2 was polished last year during its service, but the dents on the bezel and desk grinding on the clasp are so sever it came back with that character still intact.
We never learned why the “sand” feeling while winding. Argh. So many words…but the most important omitted. We have established quite well that you like a scratched and dinged up watch however. 😅
Mate, I'm shit scared of sending any of my watches to be serviced, none due yet thankfully
Brush your hair! Use subtitles! I don’t give a rats’ ass that you drink coffee!! Brush your hair again! And....Get off my lawn!!!!😂😂 Kudos for using one of the little guys to service your baby mate!
Interesting that the swatch group watchmaker was wearing a Rolex
He wasn’t employed by swatch, just an authorised swatch watchmaker. That’s why was servicing my Rolex.
Interesting that the watchmaker wears a DATEJUST. Good choice. By the way I'm not a fan of having a watch serviced but in this case you had an issue so well done. I with you on the polishing. I would have skipped that.
Me too. I'm too much of a cheapskate to pay for watches to be serviced when the manufacturers say. But this felt really bad and the movement stopped twice while walking.
@@BarkandJack Plus a trade out and great content for the channel. A win for the watchmaker and for you and your subs! A triple win!
Can anyone confirm if Rolex will service a watch WITHOUT polishing or replacing any parts to make it like new? Is it even an option with Rolex?
It is technically an option. But there are plenty of stories on forums where this option was ticked, but ignored and the watch comes back polished and with replaced cosmetic parts.
Bark and Jack thank you kindly for the reply Adrian! That’s what I’d be afraid of too. I have a 116710 GMT master II that’s due soon for a service but I’ve been holding off for that very reason.
I let a local AD service the watch and got it back with the movement incorrectly installed and it quit a week later. Sent to RWSC and it came back perfect. I had the bracelet replaced a few years later at RWSC and surprisingly (fortunately) they sent the old one back. From now on it’s RWSC for me.
Great stuff...really laid back atmosphere and the love showed through...😲🤭you polished her😑 let’s just hope as your beater you’ll bash into another story-history soon!!
My first ‘kinda proper expense’ watch my Sinn 104 is back in Frankfurt having its day/date complication looked at and has been away 3 weeks and will be the same again at least...I’ve sent it off without any marks on her whatsoever and I’m ‘dreading’ our reunion...I’m sure things will be fine. Maybe one day she’ll have stories all over her like my SKX007 that I bought with someone else’s history on it...it’s great hearing a clunk as a shelve or doorway is misjudged...maybe take your Explorer down to Brighton beach again and roll around in the pebbles!!
Great video as ever and worth waiting for.
Didn't I see the same watchmaker in an Armand the Watch Guy (Watch Chronicler) video last year? Great to hear his passion for his craft.
I had an Omega Seamaster De Ville Ref.166020, that I sended out to Omega. I loved that watch, it's patina, the hands. When it came back, Omega had changed, the case, the hands and the dial. I couldn't feel any connection to the watch anymore, and had to sell it. It had lost its soul.
Fascinating video. Loved the way the watchmaker talked about the movements. Brilliant!
What was the actual problem with your watch? I note it wasn't just a general lubrication and clean that was required... you replaced parts. Was that because it hard worn down?
Does anybody know what reference Augustin is wearing (Rolex white Datejust)? And is the dial white, or silver? Although it looks pearl, maybe 'cause of patina..
I am glad you were up front about being sponsored. Some of your competitors are not so ethical.
Xombiticus yep the landed gentry fake was asked in the comments of his latest vid but he denied it and stated he doesn’t do paid reviews!!!!! 🤔😂🤣
No real horror stories, but a few years ago sent my Ti Chrono Avenger off for a service via a Breitling AD - more than a month later they hadn't even started work on it so after some email discussion I got that and my next service FOC, with extra customer care from the service centre manager. Don't know the figures but it's 18 years old and still works beautifully with around 60+ hours of power reserve. They always offer to replace the crystal (for a few hundred £) which I always decline, and it comes back looking like MY watch. Have a Ltd Ed Monaco that needs to go off at some point soon - hopefully that will go well 🙏🏻
Cracking job, makes me wont to send mine there when the time comes. Cheers. But what did he find wrong with it, any sand or debris?
David Carpenters new showroom and service centre is just amazing , all new in Royal Tunbridge Wells , in the High Street 30 second walk from the Train Station ,
Great video, having hard times finding a service provider for vintage seiko, any recommendations?
I think a seiko forum would be the best bet for something vintage. Parts might be a struggle to find.
Much obliged
Thanks bud
I would like to find a company in the US I could trust for my day date.
torneau
7:25 My $100 Seiko 7s26 runs about +0.5s/day as well 😄 (+20s in 40 days). What differs the Rolex from it accuracy-wise I think is the consistency regardless of wind levels (???) and positional variation. Rates close to 0s/d can off course happen with any good movement when lucky and/or well regulated. Anyways, it's pretty nice, for once having an automatic that actually keeps to ca. the same time deviation that it was the day before.
Nice video as always Adrian 👍🏻
I got my vintage DJ serviced (looks like the same ref as the watchmaker) by Rolex in Sydney about 4/5 years ago.
They did an OK job, I took it back to them as the tick wasn’t right and there was a weird rattle. They sorted it out with no issue.
They replaced the acrylic crystal and cleaned up the dial nicely.......I opted for them to change the hands (I don’t think they were original anyway).
They polished the case, I’ll be honest I wasn’t that fussed, they took all the major blemishes out but did leave some of the dings.
I also got a new bracelet, the original jubilee bracelet had stretched lots. This is something I’m not sure was the ‘right’ thing to do. It had one of the original Made in USA jubilee with the longer clasp which I sorta miss as the replacement is the smaller more modern one........they obviously never gave me it back.
I’m not sure if I’d rush back to get it done again there.......anyone know any good watch service places down here in OZ??
I have just had my Rolex Daytona serviced by Rolex through an AD, they said I needed the bezel and sapphire replaced along with the crown. I only had the crown replaced, It took 6 weeks but it was worth it. It came back looking stunning and worth the £680 cost. Also thanks for the NATO strap it looks amazing on my brietling.
It comes back as new from Rolex!