How to use MyASUS Diagnostics Function? | ASUS SUPPORT

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  • Опубликовано: 6 сен 2024
  • MyASUS System Diagnosis lists seven scenarios commonly encountered with PC devices and a one-click overall Hardware check. Each scenario comes with a brief description and allows you to quickly identify the scenario you have encountered and select the necessary Checkup.
    To help save time from contacting ASUS Product Support, various tests are provided within each scenario. These tests not only verify the problems encountered, but also provide the proper solutions.
    If you want more information about MyASUS, please refer the below FAQ:
    MyASUS - Introduction
    www.asus.com/s...
    MyASUS - System Diagnosis
    www.asus.com/s...
    #ASUS
    #MyASUS
    #Diagnosis
    #Windows11

Комментарии • 10

  • @fahim3468
    @fahim3468 4 месяца назад +1

    I just installed the my asus app. Everything is quite the same as the app showcases to be, expect for two things- "Device setting and System diagnosis", the two key features of the app. Without these two, the app seems quite useless. Is it just with me? I mean it's not supposed to be like that right? Kinda hilarious😂

    • @asus_support
      @asus_support  4 месяца назад

      Regarding your question, I suggest you refer to the instructions here, thank you.
      www.asus.com/support/faq/1045716/
      Q4: Why can I only see the partial features in the MyASUS app?
      A4: When you download MyASUS from the Microsoft Store, you may only see partial functionalities, lacking features such as system diagnostics, software updates, and device settings. It is because your product is not equipped with ASUS System Control Interface driver or the driver version does not support the full functionality of MyASUS. For more information, please refer to this article.
      www.asus.com/support/faq/1045676/

  • @vardhen.s
    @vardhen.s 5 месяцев назад

    Hello, Yesterday I reset my laptop using Asus cloud recovery, however all my personal data and installed apps are deleted. Now my question is do I have to manually download the Windows drivers that were in my laptop before resetting or did they come automatically during cloud recovery?

    • @asus_support
      @asus_support  5 месяцев назад

      It automatically installs the latest versions of drivers and software without manual installation.

  • @cyanfinch7589
    @cyanfinch7589 Месяц назад

    I use Asus diagnostic, my laptop fan speed was higher than my room ac noise, is that okay? I am worried

    • @asus_support
      @asus_support  Месяц назад

      If the test does not show any errors, then you don't need to worry.

    • @bruceswain8144
      @bruceswain8144 27 дней назад

      Same with mine, I got scared and canceled the diagnostic lol

  • @JT-on7pf
    @JT-on7pf 2 месяца назад

    I need to know how to run a HW diag outside of the OS. I have looked up and down in BIOS but there is no ADT or anything else in terms of diagnostics. Where did you hid it?

    • @asus_support
      @asus_support  2 месяца назад

      Unfortunately, we only provide the option to check the functionality through MyASUS. If you have any concerns, we recommend bringing your laptop to a repair center for further inspection.
      The following is the contact information:
      www.asus.com/support/service-center-location
      Also you can contact the local service center for help.
      The following is the contact information:
      www.asus.com/support/CallUs#
      Sorry for any inconvenience it may be caused.