How to Create Problem Record from Incident in ServiceNow | After Business Rule in ServiceNow Example

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  • Опубликовано: 22 авг 2024
  • How to create a problem record automatically through incident record. In demo through scripting each and every aspect is displayed. I hope this video will help you to understand that how we can create child tickets etc.
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    Thankyou!!!

Комментарии • 17

  • @babuchokka953
    @babuchokka953 4 года назад +1

    Very nice and useful video...thank you..

  • @praveenreddy3006
    @praveenreddy3006 5 лет назад +2

    Can you please make a demo video on Async business rule and explain how exactly it executes in the background.
    Kindly do a video on comparing difference between query business rule and display business rule

  • @RajaMoulip
    @RajaMoulip 5 лет назад +1

    Well explained

  • @jishnujkjayakrishnan
    @jishnujkjayakrishnan 5 лет назад +1

    Superb explanation, understood the concept, point to point explanation...thank you so much...Sir do you have online training classes?

  • @purushothamreddy8432
    @purushothamreddy8432 5 лет назад

    Good video sir, how to create problem using 5 same location incidents .problem priority is critical automatically

  • @user-fy8wu3rd9s
    @user-fy8wu3rd9s Год назад

    can we make read only in problem table using business rules ? same as u showed na as like can we make readonly in ved ?

  • @Vinsmokeafc
    @Vinsmokeafc 3 года назад

    what if I want to create an unsaved problem from the incident, that is the UI action redirect me to the form of the problem with autopopulated fields of the incident but if I go back the problem record is not created.

  • @radhikavijay93
    @radhikavijay93 2 года назад +1

    Hi
    I tried copying work notes as well but it is not working.
    Can you advise ?

  • @adityaprakash6763
    @adityaprakash6763 Год назад

    If a problem already exists for the major incident then another problem should not be created … what logic I have to write it .

  • @user-uj4pk7bj1i
    @user-uj4pk7bj1i 10 месяцев назад

    Hey how can i create one problem for all same type of incidents , as a problem occurs when many similar type of incident occurs right .
    But here a new problem is getting created for a single incident. how to do it like that

  • @deeshmaraj6698
    @deeshmaraj6698 Год назад

    Hi sir, how to map this problem ticket to the current incident,?