I don't think you can as once you've put the serial number of the appliance on the app it can't be used with another person. They will just have to use your credentials to log into the app from their device
@@dcstanda thanks for your reply, although it would be still me, just in a different home and with a different appliance. I do not see the possibility to add different homes with the same account, and it seems ridicoulous to me..?
@@dcstanda they do. I can enable the Eco Doser function when I'm not using the app (which is ridiculous, why can't I enable it through the app and receive a reading in the app?), and it weighs the clothes to tell me how much laundry liquid to add (in ml). It takes about 30 seconds
I think it’s worth going back to the place where you bought it or give them a call and say you’re having trouble with the app and it’s saying it’s not recognising the SN and make sure that it is the correct SN that’s printed on the label inside the door
When I used the app when it depends on the cycle, I think you could do an extra rinse not sure if you could add 3 extra rinses, as it's been over a year since I used the app
Thanks for your video. Is there any way you can setup 2 or more different homes? It is driving me nuts 😅
I don't think you can as once you've put the serial number of the appliance on the app it can't be used with another person. They will just have to use your credentials to log into the app from their device
@@dcstanda thanks for your reply, although it would be still me, just in a different home and with a different appliance. I do not see the possibility to add different homes with the same account, and it seems ridicoulous to me..?
@saraf_uk Yeah, it's not done by home unfortunately maybe in the future they could do something like that
I can't even register, keep getting 'Your access is disabled. Contact your site administrator'. I don't have a site administrator for my dryer 🙄
I assume you have bought your dryer from new and just setting up the app to use the WiFi?
Where can I get programmes which has stem option?
I don't think you can only just the programme through the app
Can you somehow see how many kgs you put into the machine or do you need to weigh the clothes before putting them in? Seems tedious
When you go through the cycle list it should tell you how much you can put in if it doesn't say then tap the cycle then it should tell you there
@@dcstandayeah but it doesn't tell how much the clothes you've already put there weigh
@TenInfi Hoover machines don't do that it senses within the first 4 minutes, unlike LG and Samsung that do it at the start
@@dcstanda they do. I can enable the Eco Doser function when I'm not using the app (which is ridiculous, why can't I enable it through the app and receive a reading in the app?), and it weighs the clothes to tell me how much laundry liquid to add (in ml). It takes about 30 seconds
Hi, how do you get this app to work, because on my mums candy grando vita it said serial number not recognized
Very unusual, plus what I want to ask does the machine have WiFi or is it the smart touch models?
@@dcstanda hi, sorry it’s been a while since you messaged but yes it has smart touch
It sounds strange saying this but are you trying to use the hOn App or Hoover Wizard as there is a difference
@@dcstanda I’ve tried both but neither of them are working, neither is candy simply-fi
I think it’s worth going back to the place where you bought it or give them a call and say you’re having trouble with the app and it’s saying it’s not recognising the SN and make sure that it is the correct SN that’s printed on the label inside the door
Is it possible to load it with more kilograms while it inditates let's say 1,5 kg for 14 min and I would load the full washing machine?
It's advisable not to do full loads with 14 minute cycles as the water levels for washing are only made for small loads
Can i add via app 3 rinses plus on program 59 or 39 min?
When I used the app when it depends on the cycle, I think you could do an extra rinse not sure if you could add 3 extra rinses, as it's been over a year since I used the app
And have this app Blanket wash program. No?
The only cycles you have are whats on the app
I just get a blank enter screen. No help from hOn support.
I thought that this app only was on android
Actually the android app is ported from iOS app. its not stable like iOS either
@@ahmettay2382 it’s probably unstable on both because hoover is pos
@@danandlaundry i don't know what pos means
@@ahmettay2382 I can't say because that delete my comments