ITIL® 4 Foundation eLearning by Value Insights - Training Introduction

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  • Опубликовано: 28 мар 2022
  • This e-learning course is designed to give attendees a comprehensive understanding of the new ITIL® framework, focusing on agile practices and their role in modern ITSM.
    In this course, you will learn about:
    - A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
    - The guiding principles of ITIL 4
    - The four dimensions of Service Management
    - Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
    - How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value
    Training Details:
    valueinsights.ch/itil-4-found...
    Register Now:
    valueinsights.ch/shop/itil-4-...
    More info on ITIL4 at:
    valueinsights.ch/-what-is-rea...
    Contact:
    valueinsights.ch
    info@valueinsights.ch
    +41 61 554 03 93
    ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved.

Комментарии • 5

  • @jackycephas3086
    @jackycephas3086 2 года назад +1

    Hi alex,do you have the updated ITIL 4 foundation exams?

    • @valueinsights
      @valueinsights  2 года назад +2

      Hi Jacky
      We have a set of free mock exam questions in this article:
      valueinsights.ch/-itil-4-foundation-exam-quiz
      20 in form of a quiz, directly in the article, and 40 available as a PDF download.
      Another 40 questions can be found on this page, after leaving a comment while you close the page:
      valueinsights.ch/itil-4-foundation-e-learning-on-learnify/
      All the best,
      Alex

    • @Ecybersupreme
      @Ecybersupreme Год назад

      Wait so if I watch these itil prep videos the 1 to 2 minutes ones without reading any content online I’ll pass?

  • @noluthandomadela
    @noluthandomadela 8 месяцев назад

    I am writing soon, please wish me luck

    • @valueinsights
      @valueinsights  8 месяцев назад

      All the best for your exam, Noluthando.
      Keeping our fingers crossed.
      Cheers,
      Alex