That's How Restaurants Rip You Off
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- Опубликовано: 24 фев 2019
- How do restaurants cheat customers? Yep, even fancy and expensive restaurants sometimes do that to make more money. First of all, you should know exactly how much you tip the waiter since some dishonest workers can charge you more than you specified. Another way restaurants may get a little richer at your expense is a fake menu.
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TIMESTAMPS:
Be careful with tips 0:32
Never let your card be taken away from you 2:42
Don’t hesitate to remind the waiter of your change 3:21
The fake menu trick 4:29
Check discount coupons for any hidden conditions 6:36
Music by Epidemic Sound www.epidemicsound.com/
SUMMARY:
- There are dishonest workers who, upon getting the receipt and seeing how much you’d like to leave as a tip, have no problem changing it to an amount they deem more suitable.
- Write down the tip and total amount, and either ask your waiter to make a physical copy for you or simply take a picture of your receipt before you leave.
- The first rule of safety and security is to never ever let your card be taken away from you. If a waiter doesn’t bring the POS terminal to you but asks you to give them your card, it’s best to refuse or get up and walk to the register with them.
- It’s not customary for a waiter to assume their tip is included in the amount they were given, yet some of them simply “forget” to come back with the change in hopes you’ll want to avoid confrontation.
- Another way restaurants may get a little richer at your expense is a fake menu. In this case, you should immediately call the manager and ask them to explain the situation.
- One thing you can do is simply ask the waiter to leave the menu for you in case you want to order something else. If they insist on taking it for some reason, though, this should serve as a red flag that something’s not right.
- Many places use coupons and flyers to lure customers in and let them know there are some amazing offers on their food.
- If you fall for such a thing, make sure you first check all the fine print on the piece of paper in your hands. Some coupons might already be expired!
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Hey there! How much do you usually tip a waiter?
Nil. We don't have the concept of tips.
Less than $1 (sometime)
4th!!
I dont give tip
@@1A_B_C1 in our country you will be able to go one day only with one dollar
I worked in the restaurant business for 10 years, I never saw any of those things occur.
It's not bias, it's reality. Servers get fired if a customer calls and said they were charged more money than they tipped, even if its only $1 more, so it simply isn't worth losing your job over an extra couple of dollars. @Super Cool
@Super Cool It doesn't have to be taken to a manager from a customer. We have bookkeepers who look at every single tip receipt every night to make sure that nothing looks edited or adjusted and then if so, someone is fired. And many customers will take the issue to a manager if they also assume their card information has been copied in order to prevent further misuse.
Which is why the narrator clearly just said that certain restaurants would never do this but for you to act so unaware as though this doesn't happen because you haven't experienced it it's like someone saying well I've never been shot before so I'm sure that someone else could never get shot. it's like just because you didn't have that experience doesn't mean that I can't care for someone else because I just seen this on the news actually at a famous movie theater in Georgia it was called the fork and screen and also at the fork and screen at the Phipps Plaza
Where do you work? It's best restr in the world
I think it does still happen, but maybe not as often as Bright Side makes it sound like it does. I'd say maybe 1-2% of the time, do these types of things happen. Not often. I've been traveling around the US for work and vacations for the past 20 years and never had an y such issues listed here in the video, but that's not to say it doesn't happen to others.
For many years, I always happily tipped well whenever served well. Problem is 'good service' has all but completely disappeared, yet generous tipping is still expected. So I just eat at home.
Agreed, customer service is a thing of the past.
I agree with you, let the scamming restaurants go bust, they deserve it
Try a family run privately owned place and some of them are exceptional.
TIMESTAMPS:
Be careful with tips 0:32
Never let your card be taken away from you 2:42
Don’t hesitate to remind the waiter of your change 3:21
The fake menu trick 4:29
Check discount coupons for any hidden conditions 6:36
Hello
Shame on you guys for implying the few represent the many! Your videos are known to be socially, politically, (mostly) and culturally acceptable and even biased and are applauded and praised daily for that. However this was in poor taste forb the fact that whoever wrote this implied this is very common occurrence for all of these things when in fact it is quite rare. Disappointed
I serve. First of all, serving is really tough. And this is a fair video of things to look out for. But honestly in the chain restaurants they don't put up with scams and have a lot of internal mechanisms to prevent these examples. Frankly, the chains are too busy for the server to even bother doing these things. Timing is everything to a server and it's not worth the mental gymnastics to think of scamming. Especially when you work at a place that has automatic gratuity like I do. Of course people have been fired for trying to be slick. But most people don't like looking for new jobs, especially if they can't use their old one as a reference because of termination for scamming. It just isn't worth it to the server to scam.
Steven Gregg thanks for your view! How many hours a day do u work?
@@BRIGHTSIDEOFFICIAL This is weak. While I will not deny that those things happen, I would appreciate some background on your sources. People in the service industry get so so much shade, and this videos feels unmerited. Now, whenever I go to work as a server, I also have to worry that one of the over 10k viewers that may have seen this and how they will judge me before I even approach the table. Can we try to little harder to tell a better narrative? There are all kinds of things that restaurants do outside of wait staff to pull in more money. You do realize those servers have managers and owners that are less visible, but more responsible for the guest's experience and integrity of the staff. Maybe focus on that department and hold them to task on answering for his behavior when it does occur.
Tell em!!!
Thank you I'm a server as well and I would never do this it's not worth it
@@BettyblacksS u guys think too much it isnt directed to u guys. Its just video about how not to get scammed cause it does happen and tips for people to counter it. To think there is someone who cant even understand such simple thing.
This video is supposed to be about how Restaurants rip you off instead it's about accusing waiters of being thieves?
I was about to post the same thing. I kept fast forwarding and it was 12 minutes of "know your bill amount." Totally pointless.
It's not ripping you off. It's outright scamming....
well its nuts all the people that rip us off
Now all waiters do this
A few times I’ve left a 20%tip and the server question if I had made a mistake.In the day the restaurant paid less than minimum wage,so the servers depend on the tips.
John Ostaszweski
I usually get profuse thanks
Linda Terrell 👍
On writing in the tip..... I ALWAYS put asterisks in front of and at the end of the tip and total amounts...
2nd trick I know well...... While traveling...... Roadside restaurant apply this technique
When my husband and I go out to a restaurant, we have been scammed when the server will charge for 2 drinks when only my husband has ordered a drink. Once we discovered this, we now check each time. It happens why more than you'd expect.
Misreporting tips also happens in other situations, always leave the exact amount on the receipt with no space for editing.
I do all the time! I never leave room for editing!
Zachary Laid Finding Freedom how much do you usually leave?
@@BRIGHTSIDEOFFICIAL depends on the service
@@delesha3983 smart!
BRIGHT SIDE I have been a fan for 1 and a half years.
Panera bread did this to me. I ordered the same items in less then 24 hours apart, the second order was higher. I contacted corporate and they have yet to give me a clear answer as to why. So that was my last visit.
Thanks Bright Side, always keep me on the knowledge chair. 🌹
Wow!
That's so awesome!
Love your vids!
Keep it up!
Im a 20 yr server never schemed a day in my life and integrity is the the key . when u lead with positive energy positive energy comes back amd if u vast in negaitive energy it taints on your heels everywhere u go. So bad tipping is negative energy or ignorance to it. If the energy of the tipper is negative whos to say what there negative come back will be it can take shape in any form. Overall be great guests and there will be great hosts. If u get bad service somewhere change your restaurant amd change your energy its a 2 way street. And im not condoning negative behaviour i just want yall to look on the brighterside of things.peace
@adoretay lol this isnt directed to u or him. It just says be careful not to get scammed cause it does happen in some place
Do you ever tip the waiter!?😂
*Like* - Yes
*Reply* - No
No cause in my country waiters get enough money paid by their bosses and so it isn't a thing
In UK, it's no where near as much as in the US. Also we never have auto tips added to things like drinks at a bar.
No
Nope even though I’m in America I don’t
Nope because I am a cheapskate. I don't like to waste my hard earned money on tipping as if the food at the restaurant isn't expensive enough.
This is crazy. Where TF did y'all get this info 🙄😂
Your advice about not letting the waiter/waitress get their hands on your credit card should be well taken. A while back there was a new waitress in a restaurant I always went to who volunteer to take my credit card and check to the register to save me the effort. The very next day my credit card company notified me someone over 50 miles away attempted to make an extremely large purchase in a Sears store. They denied the charge telling me a) it was an excessively large amount , b) why would I drive over 50 miles to use that Sears store when I had a Sears store less than 3 miles away from my home. I really appreciated their diligence in protecting me.
Bright side is such a big help love this yt 💛
this is the most interesting and informative channel on you tube. 100% thanks
I love Bright Side
They always help me 💕
Yah, familiar with the 'Old menu' trick. Caught this restaurant in our neighborhood twice trying to pass it up. This vid reminds of that.
Useful even otherwise! Thanks!
I was in London with my parents recently. We were at the Victoria train station to go to the Gatwick airport. We bought tickets for a train. The woman behind the counter said that we get 2 adult tickets for 16,5£ and a child ticket for free. The total was 33£. When we boarded the train, we realized that she lied about the price and she sold us 3 adult tickets for 11£ each.
Sounds like whoever made this video has never actually been in a restaurant.
This guy is a type of guy who go on a date so he could prove his points right.
This is the bright side of life
Very informational video I can't wait to share this video because this is so important to know this.
Thanks Bright Side. I didn't know of these scams before. I usually eat at Burger King if I want a fast meal, or Denny's if I want a sit down meal. Both places have never scammed me, that I am aware of. Burger King has a notice at the menu outside that says to tell the waiter that you have a coupon before ordering.
I’ve never been to a restaurant where a waiter doesn’t take my card...lol
Gotta love the "free" birthday dessert that shows up on your receipt. lol That has happened to a group of people I've been with twice.
I've been to a fast food restaurant, seeing the ad any purchase above RM20 (dine in/take away) u will get an additional fries..so i just went to one of the outlet and my purchase price hit more than 20, finally when i asked to get the fries the waiter simply said "that promo is not available in this outlet" i got a bit upset asking then where else it is available, she simply said "sorry sir, thats not out duty to advise on that", well she is right, I should have asked before placing the order.. #regret
Two thumbs up...
It helps a lot the info.
Visiting Rome I believe it was, a few of us went to this restaurant, saw some dishes we liked and ordered them. the waiter asked if we'd like some appetizers, we said, sure we'll take a couple... boy was that a mistake, appetizers were MUCH more expensive than the main courses and they brought out more than a couple that we asked for.
Check out Bibamus in Rome and see their reviews.
One I've seen, a waiter will come to you, smile, hand you a menu, and leave a glass of water on the table for each of you. When they take your order they are suddenly out of the cheap thing you ordered, but can they substitute it for something else (more expensive) . Then they ask what you'd like to drink, say tea. They will come back often with "shall I refill your drink". Then you end up billed not just for the refill, but for the, what you thought was gratuitous, water you didn't even touch.
I got that experience before. I felt like they stole my card and charge as much as they wanted. They charged more than I put down in tips. This is robbing me. No more tips on my Card.
I've been a server and this is a bunch of b.s.
I nearly always pay cash in stores and restaurants, mainly to avoid having to monitor my plastic accounts. The downside to that though, is not so much about chasing the server for change, I never had to,, but some restaurants will not declare it and thus not pay their fair share of taxes. Servers have a tough job and most do it very well!! What really bugs me though!!? is when the server asks "will you need change?". If I didn't need change I'd say so! Once in a while too, someone will round the change out to favor themselves (talking dimes here, not dollars). Thanks to this video I'll be more vigilant when using a card. I definitely eat at home more than I used to... spend the money on more important things. And eat healthier. I really don't understand the widespread fixation with putting everything on plastic. Heck, it costs the merchant $$ and it opens us up to card exposure. It's very time consuming to have to reconcile the account and when a problem comes up , what a pain in the rear and aggravating to resolve it. If you can! So cash is my preference. After all, we're paying one way or another! And there's less temptation to overspend. Just my opinion.
My girl was a waitress and said they don't tolerate dishonest and I always get a copy of my receipt. That way I know what they take out matches what I did. They have never brought the machine around when you pay? It's really a lot of trust we give them when we give them your card but be smart and just watch for it to come out of your account. If you tip respectfully, they'll want to have you return and even wait on you again. People that are grumpy, mean, or annoying.. The waitress will try her hardest to make everything go right because that's how they make their extra money!! There is a lot of difficult customers but on the other side, is a bigger handful of really nice customers as well. I rarely get a nasty, grumpy, and or mean waitress. When I have, sadly there's just something going wrong in her day or something. You just be as kind as you can and get through it. 9 times out of 10, you're going to turn things around for them. You just be nice and tip respectfully because it's how they make a living. They don't want to be mean to you so you will stiff them. They don't get anything for that..
Don't care, restaurant personel is extremely underpaid, I'll deal with it.
I work maintenance for a restaurant chain and you're right most workers are not paid well, but the wait staff are the highest paid employees in the store if you count the tips along with the wages.
At Christmas we were with a large corporate group. Everyone was given separate checks for their drinks. We were paying for TWO people and almost gave a tip on top of a pretip already added to the bill
Well then I got ripped off so many times
Jeremy sym in which country?
@@BRIGHTSIDEOFFICIAL south Africa
@@jeremysym9200 I once got ripped off at McDonald’s when I ordered a large ice cream but didn’t realise they gave me a mini
I know a restaurant in New York City that would charge you for their service (which is basically tip) and also put the incorrect amount of tax. So if you don't look at the bill carefully, you might accidentally give them extra tip ):
I always hit the like button before i watch bright side's videos😂
@H C lol exactly
❤️☀️💛☀️Where has this channel been alllllllllllll of my unbrightside life!!!!!!!! ☀️💛☀️❤️
Who Just Loves to see comments on Every Bright Side Video ....
If u too think so let me know👍👇
Me
I can say from experience that servers changing their tip isn't that easy to do, or something I've ever heard just a few times. The restaurant requires proof of the receipt for the credit card tip, and they are checked to make sure the amounts match. Even in cases where people don't do the correct math, the restaurant asked you to add tip to the total amount for their bill. So whatever they put there is all there's except for the extra, left for the server(so if the amount doesn't equal when the tip is calculated) the server has to go according to what the bill payer's calculated total. Wait-staff are usually only paid in tips, and the 2 dollars they make is simply for taxation. They make what they walk out of the door with each shift. When a person tips on a credit card the server then has to go through extra taxes. If a person tips below 10% or not at all, the server has to pay taxes on the meal they just ate. And in some cases these tips may have to come in the form of a check at the end of the week on the end of the calendar month
I love this account :) thank you!!
Thanks this was helpful. I use my debit card all the time and I pay the bill , I write 0 and put a line through it.
In my country tip is included in the bill , we call them service charge and all above avoidable .
In my country we dont give tips its an insult to the waiter/waitress actually. Ive only seen tips done in America.
Thelma V. Where’re u from?
@@BRIGHTSIDEOFFICIAL here it's kinda rude too (the netherlands) and in Europe it's not a thing it's not rude to not give any tip but you don't have too
Europe already figures 15 to 18 percent in your Bill automatically
In Estonia waiter will ask if you want to have a tip in receipt (10%), but by default its not there.
I wish people would insult ME some more!
I've had the extra tip thing happen to me. Gave the tip in cash and was charged additionally on my card. Now I always put 0.00 with a line through on the tip line.
I heard of a scam servers pulled at a popular Italian franchise (though it could happen anywhere). They would print a lot of receipts for a common lunch: soup and salad and a drink. Since the server prepared those and not the kitchen, there was no accountability: the next person to order that common meal would get a reprinted receipt and be asked (with some lame excuse) to pay cash. All the cash went right in their pocket instead of the till, since that meal was never officially rung up and/or checked by the kitchen.
I worked for a restaurant that added %15 to the price of the meal and gave that 15% to the servers while the servers also got whatever tip the person left. They did this because some people weren't leaving tips so the owner decided to add the tip to the cost of the meal without telling the customer they were being forced to tip while other people are tipping twice.
Sir aapki video jo nhi dekhta wo to phir kuch jaanta hi nhi
RUclipsr par best video aap banate ho
I have never seen or heard about fake menus and I am 65. NEVER.
The other thing to watch out for, and this isn't necessarily "illegal" or stealing, but the restaurants that build gratuity into their pricing. For example, some will have policies that with groups over 10 people, a 15% gratuity is automatically added. Just be aware of this so you don't pay an additional 20% gratuity (unless you want to) by accident. The places that have had this, have had it in small print on the bottom of the menu or on the back, so double check. Again, this only really applies to high-end restaurants and/or when dining in larger groups at some mid/high-end restaurants.
I'm a server and I wouldn't dare mess with someone's tips that they gave me. That's stealing in a way. Couldn't bring myself to do that
Another ripoff is that servers may put lot of ice in your drink to fill up the glass while it's actually a very small drink
Waiter from Toronto and never heard of, seen, or did any of these.
Used to get my food to go at a Chinese restaurant and pay in cash, usual total about $9.50. I'll hand her $10 and she would say, "thank you" and start to walk away, and I'd have to tell her, "Hey, I want my change."
The start should be in a ASMR compilation
Not only restaurant that they charge over, I noticed a grocery shop and in five different occasions, specially during x mess they charged for every veggies double or triple , the reason I caught them is that I always read my receipt after I shop, so no SUCCESS on me, each time I caught them legally stealing from customer, they replied it was a mistake, but wondering for other poor people , totally rip off by them.
Yes great restaurant in Covington la. Came in during lunch and placed our order with lunch prices. By the time we finished they charged us regular prices and would not honor the lunch menu prices
a starbucks barista actually copied someone’s credit card info and the person can back the next day to confront her
I’ve enjoyed reading some of the comments. It’s interesting, in my case there’s a family owned a bar and Grill across the street from my apartment complex, and I always give them my debit card. So far, they’ve never ripped me off. I also need to mention that I am totally blind and trust them with it when they go scan it. I always double check my bank later to make sure that what I paid and also what I tipped came out of my account. I’ve never had an issue.
I’m not traipsing with them to the register that’s for sure. Again, a number of the waitstaff know me by sight and sound I’ll be by name.
But like somebody else said especially if it’s a chain restaurant, there’s a lot of internal things to prevent stuff like this from happening. And also, with the age of social media and the Internet restaurants don’t want bad reviews or the fact that they’re being ripped off.
Patrons that is being ripped off.
Stay home and cook your meal save big buck 👍🏽🤗simple !!!!!
Most people would let it go. If you call the restaurant to complain they'll just assume your cheap or you only gave a good tip to impress your date.
You should ask if a drink has free refills before you order.
I really find it weird that tips are a must in the US. Where I live you can tip the waiter if you'd like, usually if you are satisfied and want to show it, but it isn't considered mandatory. Waiters are getting paid for what they do by the employer who is paid by the costumer.
I’m a driver in Sweden and I’ve been ripped off by a gas station attendant. I was telling them they charged me for a full tank of diesel even if I didn’t fill up just rested and eating some dinner.
Im a server and I work the weekends. So many people have gotten fired for trying to scam customers by faking the tip. I feel like severs are thrown so much shade
Another way is the bogus reward programs that lure you into the restaurant where you then learn they no longer honor that "deal"...They count on you not wanting to be troubled enough to leave.
I got ripped off before at Harvesters last Monday.
Thomas Ellis how did this happen?
Basically I went to Brighton with my family and we went to harvesters. They gave us not very good quality food and £55 for a small meal for four. Please do a shoutout to my channel I need the subscribers.
@@thomasellis6683
Make your sandwiches next time at home and go out for a picnic.
Payhole Everdouche ok
Yes this is true
I usually write tip given in cash on my receipt
Yes I do the same!!
Best channel ever
I always pay CC for my meal and tip 0 with a huge slash but I always tip cash.
I always pay my bill in cash, including the tip with exact change...that way they get what I want them to have...no more, no less.
*_~LOVE THIS CHANNEL~_*
ALWAYS VISUALLY SCAN YOUR RECEIPT TO MAKE SURE NOTHING WAS ADDED WITHOUT HAVING BEEN ORDERED.
Watch kitchen nightmares with Gordon Ramsey and you will never want to eat in a restaurant again.
On your receipt where it says tip put a zero in it or cross it out. Or they can easily put in there own tip amount..
Some restaurants are just as bad for you as fast food!!
wow thanks bright side.....i am from india and finally i was thinking how could i ending up paying more than i thought during ordering time.....fake menu card is definitely the reason....i will take care of this in future...
Yes your true last time when mom and I went shopping for food all the prizes was low and then when we turned back our head it was $20
Thats why i pay with cash when eating out cause I always thought that in the back of my mind, how they can easily change the tip around. Even when going through a drive-thru I seen a guy on the news that was caught scanning people cards as they handed over to pay.
I love the ones that round your bill to the nearest dollar up.
GREAT VIDEO. This goes viral - the industry is sunk. I don't go to restaurants anymore.
You can be accosted and get into a fight from the staff. No more restaurants. Learn to cook marvelous meals yourself.
I Explore.
*_GORDON RAMSAY LEFT THE CHAT_*
Good ;-)
I went to a restaurant once and asked the waitress for an extra roll for my plate. She brought me an entire basket of rolls and charged me for it. Her tip paid for it. The nerves!
I once went to a Taco Bell and the menu price in the drive thru was not the same as the price they charged me. When asked about the mod told me he would not change the price or give a refund.
Just call customer service on the back of your debit card if you have any unauthorized transactions made on your credit card.
Now, I don't want to eat out as much anymore.
I put dashes on both sides of the tip and total to avoid alterations. Like....---1.50---
---14.75---.
Thx for the info
I'm actually kinda surprised that this video only got 77k views, it usually gets millions.
Must cross check , what you ordered for and what they billed you for.
The waiters might put posters on deals but, the deals might not be on the restaurant
I always pay cash and snap pics of the menu as well as asking it to be left at the table. I also tell the server that I'm a "Google local guide" and post reviews for all of the restaurants I visit in the area.
Your food has spit in it. I Guarantee it
@@MrsWillyB thats the plate i give to my wife.
I went to the restaurant near my house it never use to be expensive but when the owner sold it the cook bought the restaurant with wife now the price raised up
Hiiii guys it’s early squad ☺️
Aakshi Arora 😌
You are stunningly gorgeous my dear.
@@americafirst4585 ayy!! Thanks :-D
You are so welcome my dear
Where are you from beautiful?