Mine arrived today and was missing the CUBE and the Dividers making it useless. I have been forced to comment on all videos about this since there is NO CUSTOMER SERVICE AT ALL. I think I am just being ripped off by PM and Nomatic at this point. There is nothing stating I am missing these so they think they sent them and no way to get in touch with them where they will contact you back. BUYER BEWARE. Great video though, new to the channel! keep it going!
Thank you so much! That's terrible to hear so many people are missing stuff. I'd say definitely try commenting on the Kickstarter project site and also emailing them. They are probably overwhelmed by replies right now but I hope they will come around for you!
Could be worse… I got my tracking info awhile back but the package doesn’t actually exist. Now, suddenly, they’re saying mine won’t ship until May 11th… so what the heck is this tracking number for???
@@AaronTremblay Ah that sucks. I actually never got the tracking number in email at all, and I had to go to the backerkit website to dig it out. Best of luck! I'm sure they are doing their best to get you the package. The wait is just going to be longer.
Hi, may I ask how long does it take for you to receive this package?
Of course! It took 7 days from California to Pennsylvania in the US.
@@chuniphil oh, thank you so much
Wooow can you help me with the size of the box ?? Please sir
My box's dimension is 20*13*11 inches. I only bought the bag plus one cube so if you pre-ordered extra stuff, it might be bigger.
@@chuniphil it’s just what I order , thanks Phil !
Mine arrived today and was missing the CUBE and the Dividers making it useless. I have been forced to comment on all videos about this since there is NO CUSTOMER SERVICE AT ALL. I think I am just being ripped off by PM and Nomatic at this point. There is nothing stating I am missing these so they think they sent them and no way to get in touch with them where they will contact you back. BUYER BEWARE. Great video though, new to the channel! keep it going!
I'm with you. Got my bag and cubes, but did not get the sling. Emailed nomatic right away, 2 days ago, haven't heard back yet.
Thank you so much!
That's terrible to hear so many people are missing stuff. I'd say definitely try commenting on the Kickstarter project site and also emailing them. They are probably overwhelmed by replies right now but I hope they will come around for you!
Could be worse… I got my tracking info awhile back but the package doesn’t actually exist. Now, suddenly, they’re saying mine won’t ship until May 11th… so what the heck is this tracking number for???
@@AaronTremblay Ah that sucks. I actually never got the tracking number in email at all, and I had to go to the backerkit website to dig it out.
Best of luck! I'm sure they are doing their best to get you the package. The wait is just going to be longer.