Zen Tip #11: How To Troubleshoot Problems with Sony Vegas

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  • Опубликовано: 27 авг 2024

Комментарии • 62

  • @LivingFree207
    @LivingFree207 8 лет назад +1

    Love seeing you on the video. I tell Ric all the time he is like a doctor when he troubleshoots problems with the boats he works on. That is the same with you. Love X-Files too lol :) You KNOW I need this video. Thanks for making it. :) Melody

  • @MikeDownes
    @MikeDownes 8 лет назад

    Thanks Derek, this is a great video ..

  • @SOUNDsculptures
    @SOUNDsculptures 7 лет назад

    You offer some great tips for people, really good advice. I'm currently having another Gremlin episode, renders to a point but then freezes and preview window turns green, so no way of knowing what was at that point. The only effect I have used is a border, and that's nothing new. I've checked and double checked and all properties match input files. I've copied the files afresh and put them in a new Vegas window. That didn't work either. Now I'm doing something I saw someone on RUclips show, with saving the files and then importing them so that they show up in the timeline streamlined without all editing cuts, etc. It's added an extra hour to rendering, but worth a go I suppose. Been going with this since midnight last night, sure hope this fixes it!

    • @MovieStudioZen
      @MovieStudioZen  7 лет назад

      Hi Helen (I hope I remembered your name correctly?)
      Have you ever cleaned the Temporary Files Folder ?
      Sometimes when this fills up with garbage temporary files, they can become corrupted and cause the "green screen" to appear. Go to Options/Preferences/General. Temp files folder location is at bottom of window. Copy this address. Close program. Then open a Windows Explorer window like in Documents and copy the address into top address bar. You can safely delete everything in this folder and anything important will regenerate itself the next time you open Vegas.
      You could also perform a full program reset, which will delete the temp files folder AND default all settings back to factory defaults. Instructions here: www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings
      If you have a dedicated Graphics Card and have recently updated the Graphics Drivers, this may also be responsible. On my system I have an Nvidia GTX460 from 2011. I have stopped updating the Drivers for this, due to age of Graphics Card. Some newer Drivers can cause problems with older Graphics Cards, so it's best to not update. You may have to roll back to an older driver that is more stable with your Graphics Card.
      Regards
      Derek

    • @SOUNDsculptures
      @SOUNDsculptures 7 лет назад

      +Movie Studio Zen Yes, name right! I'm afraid I can't remember whether you go by Derek, Dexter or Dex. At any rate, thank you very much for this reply. Certainly something that I'll try, as I don't believe I have ever cleared out the cache. After many hours of failed attempts to render last night, I turned the GPU set to Nvidia graphics to 'off' and the whole thing rendered fine. When I went to look at the video afterwards, I noticed that it had saved to the internal hard disk instead of back on the external drive that had all the source videos, etc. Rookie mistake! I usually do that already but somehow had forgot. So, not entirely sure which thing fixed it, whether my conscious efforts to change GPU power or the unconscious luck of having it save some place else! Just pleased it finally rendered. Thanks again for your help. I see you've expanded a lot on your channel - looking great!

  • @JorisScrolls
    @JorisScrolls 8 лет назад

    All hail the video editing dokter! Thanks again for sharing this tip :-) .

  • @kingdomofchrissmith
    @kingdomofchrissmith 8 лет назад

    Wow! Lots of great information! Thanks.

  • @possumheadcarpentry
    @possumheadcarpentry 8 лет назад

    what ever your taking can i have some please, keep the vids coming cheers

  • @DirtyXProdz
    @DirtyXProdz 8 лет назад

    GIZZZZMOOO!!!!! Great video!

  • @IKS-Exploration
    @IKS-Exploration 8 лет назад

    Installing quick time on Sony movie studio 12 make it crash on start up

    • @IKS-Exploration
      @IKS-Exploration 8 лет назад +1

      +Movie Studio Zen will give it another go, thanks for the reply :) will let you know what happens :)

    • @IKS-Exploration
      @IKS-Exploration 8 лет назад

      +Movie Studio Zen it worked this time strange:S anyway keep the videos coming all the best :)

    • @IKS-Exploration
      @IKS-Exploration 8 лет назад

      lol

  • @An.Individual
    @An.Individual 8 лет назад

    G'day Bruce

  • @zaidboos3175
    @zaidboos3175 6 лет назад +1

    thank you

  • @ScionSetsuna
    @ScionSetsuna 8 лет назад

    My problem is that when I duplicate my audio to have two of the same track, when I apply pitch shift to the duplicate one, it comes out with audio cuts and stuttering, what do I do?

  • @JohnnyInJapan
    @JohnnyInJapan 3 года назад

    I've run into a new problem that has persisted for a couple days now. Every time I try to open Movie Studio Platinum 13 I get a report problem pop up box that says "Movie Studio Platinum has stopped working". I can't even open the software anymore. I haven't found any info on this so I remembered this channel and thought you might know.

    • @MovieStudioZen
      @MovieStudioZen  3 года назад

      Did you try a full program reset?
      If you haven't, try this first.
      Instructions here:
      www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1
      If that does not work, I recommend doing a clean re-install of Movie Studio.
      Instructions here:
      www.moviestudiozen.com/doctor-zen-faq/570-clean-install-sony-vegas-windows-10

    • @JohnnyInJapan
      @JohnnyInJapan 3 года назад

      @@MovieStudioZen this is probably a stupid question but if I do either of those things will it delete all the VF files? My VF files are stored on an external drive. I have a VF file that I haven't rendered yet and I would hate to lose it.

    • @MovieStudioZen
      @MovieStudioZen  3 года назад

      No! Resetting does NOT delete any saved project files.

  • @DashCamExtrodinaire
    @DashCamExtrodinaire 8 лет назад

    Hey Derek question about speeding up a video file. When I speed up a clip that has the audio attached, I can see the speed percentage rate on the bottom right hand corner of the audio. However, when i remove the audio portion of the clip the speed percentage rate disappears.
    Is there a way to keep the speed rate continuously consistent with each video? I know this has no relevancy to the topics in this video but, I know you would be the best person to ask. You've helped me tremendously, understand Vegas with all your tutorials. Thanks and keep up the great work! :)

  • @mikefromspace
    @mikefromspace 2 года назад

    My problem is when I start it up it shows only the darn timeline now!!! No video preview window etc... so I add that but it's not the same and not integrated like you have there. The video preview window is separate. No control. And how the heck am I supposed to zoom a video?

    • @MovieStudioZen
      @MovieStudioZen  2 года назад

      To restore the Vegas desktop, go to View/Window Layouts/Default Layout.
      If that does not work, do a full program reset. Instructions here:
      www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1
      Use Event Pan/Crop to zoom in on a video. Button is inside each video on timeline.
      For more complicated Zooming, I recommend your read/watch this tutorial:
      www.moviestudiozen.com/free-tutorials/sony-vegas-pro/546-multi-screen-video-fx-sony-vegas-pro

  • @lottieruth9711
    @lottieruth9711 7 лет назад

    Hi There
    Your videos are super useful but I cant seem to get my vegas movie studio to work... help!
    When I use & edit clips taken with my camera there are no problems, it works fine
    However when I use clips from my Iphone camera the clips crash, seem to struggle to play in time, the audio is out of sync... etc. I've watched so many videos for clips crashing and tried things but it just doesn't seem to work.
    It's only the clips I've used from my Iphone camera though... cant find advice on this anywhere
    If you can help I'd really appreciate it :)

    • @MovieStudioZen
      @MovieStudioZen  7 лет назад

      The problem is being caused by iPhone video.
      iPhone video uses a variable Frame Rate. All video editing program use a Constant Frame Rate only.
      You need to use a video conversion program and convert all your iPhone videos into .mp4 before importing into Vegas, and then they will work OK.
      There are many different video conversion programs you can use to do this.
      If you need further help with this, post your question on the MSZ Forum and I will send more instructions on how to convert video.
      www.moviestudiozen.com/forum/index

  • @sky_srn3297
    @sky_srn3297 3 года назад

    Whenever I try to save my project it says ' an error occurred while saving the project file'. Any solution to this?

    • @MovieStudioZen
      @MovieStudioZen  3 года назад

      It sounds like your project file has become corrupted, in which case you need to start from scratch. What happens if you start a new project and go directly to Save As, without any video yet?
      Make sure you are saving to Documents/Vegas **your version**
      Sometimes people have the file save pathway set to something weird, that just won't work.

  • @light7393
    @light7393 3 года назад

    any fix to this? "an error occurred reading the file. make sure you have read access to the file/folder and that it is not corrupted"

    • @MovieStudioZen
      @MovieStudioZen  3 года назад

      1. Re-boot your computer.
      2. Copy the file and move into a new folder, then try importing again. If the same error occurs, the file is corrupt OR you have a Windows file permissions problem on your computer.

  • @carter3012
    @carter3012 3 года назад

    I have Sony Vegas 17 Platinum and whenever I move my mouse over any buttons, the texture for the button gets really distorted and sometimes completely disappears. Also, the video preview just stays as a black screen but audio works fine. I've been looking for a fix online and I can't find anything. Any tips?

    • @MovieStudioZen
      @MovieStudioZen  3 года назад

      The first thing I recommend you do, is a full program reset. Instructions here:
      www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings
      If that does not work, please post your problem on my official forum and we can go through the trouble-shooting steps. There may be multiple problems that are better explained with screen shots.
      www.moviestudiozen.com/forum/index

  • @SegHD
    @SegHD 7 лет назад

    My video shows audio when editing but after its rendered and finished the video goes silent where I uploaded my music?

    • @MovieStudioZen
      @MovieStudioZen  7 лет назад

      Open Project Properties and go to AUDIO tab.
      Do you have Audio set to STEREO ?
      If not, change to STEREO.
      Do you render to template with STEREO and not 5.1 surround ?

  • @JayJayfeather66
    @JayJayfeather66 Год назад

    In the case that someone finds this: everytime i try to render something recently it keeps telling me "an error has occurred". i've honestly tried everything from changing cpu that is used, to updating my drivers. it seems to only be vegas doing this, i tried it on both vegas 18 and 20. both don't work. any tips on what might be the issue?

    • @MovieStudioZen
      @MovieStudioZen  Год назад

      1. Do you use an Nvidia graphics card ?
      Recently a bad Nvidia GPU Driver caused problems for many Vegas users.
      If you use an Nvidia GPU, which Driver version do you have installed?
      2. Have you installed the new build version for VEGAS Pro 20?
      Get VEGAS Pro 20 updates from here. Also install new Deep Learning Models:
      www.moviestudiozen.com/free-tutorials/doctor-zen-faq/vegas-pro-20-update-history
      Get VEGAS Pro 18 updates from here. Also install new Deep Learning Models:
      www.moviestudiozen.com/free-tutorials/doctor-zen-faq/vegas-pro-18-update-history
      3. After installing updates, tried doing a full program reset for VEGAS Pro as well - this often fixes random problems.
      Instructions here:
      www.moviestudiozen.com/free-tutorials/doctor-zen-faq/how-to-reset-sony-software-to-default-settings#a1
      4. Do you use an AMD or Intel CPU ?

  • @CarinSomers
    @CarinSomers 7 лет назад

    my sony vegas pro 11 is frequently crashing during rendering. I can't find any updates more on the website for sony pro 11 any tips how to solve that

    • @MovieStudioZen
      @MovieStudioZen  7 лет назад +1

      If you have been using Vegas Pro 11 for a long time, the first thing I would recommend you do is a full program reset.
      Over time, garbage files will build up in the Temporary Files Cache, which can cause problems.
      Reset instructions here:
      www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings
      Most crashes are caused by GPU problems.
      When rendering to Mainconcept AVC/AAC, go into Advance Mode and set Encode Mode to CPU only.
      Also, try turning OFF your GPU.
      Go to Options/Preferences/Video/GPU Acceleration - turn OFF.
      Re-boot computers and then try another render.
      I have found that re-booting your computer before a render, can often help.

    • @CarinSomers
      @CarinSomers 7 лет назад

      thanks I found out that if I remove the plugins in the clips I don't use the problem is gone and rendering time is shorter, I had two timetables of two camera's and one camera with closups had lots of noise in it so I put on a downloaded plugin noise reduction and I put it on the hole timeline so when rendering the pc had to render this even when I didn't use that clip and I used the other timeline but I will try your tips too, I use sony vegas for years now and I have never done a full program reset, thanks for your reply

  • @Username-co7nk
    @Username-co7nk 8 лет назад

    So today I downloaded Sony Movie Studio 13 today, i made a small video and and attempted to upload it to youtube. it asked me to log in and when i typed in the necessary information, it said the server did not recognize the username or password. So i figured i wasnt entering right. so i updated my username and password for youtube and google to make sure everything was the same. still doesnt recognize it. I need help.

    • @MovieStudioZen
      @MovieStudioZen  8 лет назад

      NEVER use Upload to RUclips function in Movie Studio. Because RUclips keeps changing it's login coding, this app is broken. Always MAKE MOVIE and select SAVE TO HARD DRIVE. Once the video has finished rendering, press UPLOAD button on YT and then navigate to Documents/Movie Studio Projects/Your Project/yourvideo.mp4
      Make sure to select large video file and not tiny project file which contains no video.

    • @Username-co7nk
      @Username-co7nk 8 лет назад +1

      thank you very much for the help

  • @Hero361
    @Hero361 5 лет назад

    Not sure if anyone still running this channel but im missing the Sony internet rendering template from my output otions, i always had it and used it back when i was on a win7 OS but now on Win10 the options are gone and any of the remaining options arent compatable with youtube or decent quality standards, even looking at the project templates file in the program file has something close but the option just doesnt exist in movie studio

    • @MovieStudioZen
      @MovieStudioZen  5 лет назад

      Which exact version of Vegas are you using ?
      Which build version do you have installed ?
      Go to Help/About to find the build version. If you have an out of date version, I can send the newer build to you.
      You may fix your problem by doing a simple reset - updating the build may also work.
      Instructions for resetting here:
      www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1

    • @Hero361
      @Hero361 5 лет назад

      @@MovieStudioZen Build 79 and im using Vegas movie Studio hd 11 and i actually found that method you have and tried it before making that comment and it didnt work

    • @Hero361
      @Hero361 5 лет назад

      @@MovieStudioZen Even trying an older build didnt bring the missing templates back

    • @MovieStudioZen
      @MovieStudioZen  5 лет назад

      Go to here and enter the serial number for Vegas. This will give you the final build version ever released for the program. Then install it. Does it work now ?
      www.magix.com/us/support/my-service-center/product-downloads/

    • @Hero361
      @Hero361 5 лет назад

      @@MovieStudioZen Sadly i already tried that, it didnt give the final build of the program, but an earlier build that still didnt have the missing codec. Could it be that my processor an AMD Ryzen 5 2600 is too much for movie studio 11 to work with properly?

  • @Jesuspadawan
    @Jesuspadawan 6 лет назад

    When trying to capture video on Movie studio platinum 13 the Vegas says an error has occurred and closes the program.

    • @MovieStudioZen
      @MovieStudioZen  6 лет назад

      What do you mean by "capture video" ?
      What exactly are you trying to do ? Tell me the steps/menu items you pressed.
      If you have been using the "Capture Video" function, that only works for capturing video recorded to digital tape.

    • @Jesuspadawan
      @Jesuspadawan 6 лет назад

      Can I record video from my webcam using the Platinum program?

    • @MovieStudioZen
      @MovieStudioZen  6 лет назад

      No !
      You can use a program like OBS "Open Broadcaster Software" to record directly from your webcam. This is exactly what I use to do the same thing. After your have recorded your video, then you can import it into Vegas to do editing. obsproject.com/
      I do not have any tutorials on how to use OBS. This channel on RUclips has a full course on how to use.
      ruclips.net/p/PLzo7l8HTJNK-IKzM_zDicTd2u20Ab2pAl

    • @Jesuspadawan
      @Jesuspadawan 6 лет назад

      Thanks! A huge help!

  • @bvarga98
    @bvarga98 Год назад

    When I opened the project file, the program shown this problem: kepkuldes.com/images/08a516318441ab000e6ce07a2a9e2c1b.jpg I made it yesterday! How to fix it?

    • @MovieStudioZen
      @MovieStudioZen  Год назад

      What does it report when you select "Show more details"?
      You need to find which exact file is causing the problem.

    • @bvarga98
      @bvarga98 Год назад

      ​@@MovieStudioZen File C:\Users\Username\Documents\Movie Studio 17.0 Platinum Projects\Filename.veg could not be opened.
      I tried to find the wrong file in a new project, but worked normally.

    • @bvarga98
      @bvarga98 Год назад

      @@MovieStudioZen I solved the problem: I removed .bak from *.veg.bak project file. Where the *.veg project file is also located. Thanks for helping!

    • @MovieStudioZen
      @MovieStudioZen  Год назад +1

      @@bvarga98 Thanks for reporting back. I went to bed (in Australia) after my first reply. What you have done is exactly what I was going to suggest next.