HOW TO ADD SHIPPING COSTS ON YOUR SQUARESPACE WEBSITE | Flat Rate vs. Depending on Weight
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- Опубликовано: 12 сен 2024
- In today's video I'm going to show you how to set up your shipping costs. I'll also explain the difference between flat rate shipping and shipping that depends on weight (and which one I think you should use).
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• Squarespace Store Setup
KATHERINE FORBES
Katherine Forbes is the founder of Nashville based website and brand design company, Designing the Row, whose client roster includes multiple Grammy winning and nominated artists. She is also the creator of a community of thousands of female musicians and industry professionals from around the world called Music Biz Besties. She’s served as co-producer for the International Bluegrass Music Awards, self-published a marketing workbook for musicians, and hosts a worldwide meetup series for women in music. Katherine believes that "your success depends on you taking action" and she's passionate about motivating and encouraging others to do just that! www.katherinefo...
I've started sharing Squarespace tutorial videos over on my business account... here's a link to my Squarespace Store Setup playlist for more help setting up your store! ruclips.net/p/PLP-JVs7tuXa7_Lh8QV4N8s-hprUKV8isQ
I have 1 product I sell the price changes depending on how far. Is there a way to set it up with rate determined by zipcode?
Hi there loved the video. I was just wondering how do I print the actually shipping label? Would I still need to use ship station?
Yes, ShipStation will help you generate labels. Squarespace doesn't have a built-in feature for that.
Thank you for this info. I still can't figure out how to offer different shipping costs with different products and not have them all listed at checkout. How can I have my notecards (for example)come up with one shipping cost option at check out? or for my paintings or prints Or Should I have a flat rate for every purchase to make it easy and eat any additional costs? Thanks so much for any help with this
This is super helpful, thank you!
So glad to hear! Best of luck setting up your store!
Katherine Forbes ☺️🖤 thanks queen!
Thanks for vid - wish they let us put all the shipping options with this webiste type
Thanks this help so much 👌🏽
So glad to hear :-)
Is it possible to charge different shipping rates per product. I sell art... so for example i can sell a framed piece of art work which would cost x amount per item. However if im selling just prints i could incorporate that into one package so the shipping would be x amount per order. I cant find a way to have a system like this in squarespace.
I use the shipping by weight as a workaround to accomplish that... so set the weight of your framed pieces higher than just your prints and then in the shipping rates, set those by weights according to how you've set your product weight. I'd also recommend leaving some buffer incase someone orders 2 prints and you don't want that to add up to the same rate as 1 framed piece. Does that make sense??
@@KatherineForbes Your a superstar thankyou so much👍👍
The Flat Rate setup doesn't quite work as described (although it should!). For an order of one item, Squarespace applies BOTH the Per Order Fee AND the Fee Per Item. Example: You want to charge $5 shipping for a single coffee mug, then $2 for more for each mug added to the order. That's not possible. Squarespace sees it as BOTH an order and an item...so your single mug customers are charged $7. Very frustrating! Solutions are welcome!
Thank you for this video. I'm new to shipping....do you not have to enter in the measurements?
Nope! Shipping still calculates without it.
Thank you this was very helpful. What is your recommended weight size for shirts?
I always put in 1.5lbs for t-shirts, just make sure if you sell anything else you weight it higher/lower accordingly so your rates will work out!
@@KatherineForbes thank u. I will definitely check out your page for future tips and tricks.
thanks this was super helpful
So glad!
Isn’t there supposed to be sales tax applied for each state shipped to? (Possibly international taxes and tariffs!) How do I learn how Squarespace does this? I can’t find any answers. I don’t know who’s going to buy something from where so it’s got to be automatic in the site, right? I’d be selling physical objects. I charge local sales tax in person.
Hey! Ok so when you go into the Commerce section from the main sidebar, scroll down and almost at the bottom you'll find the Taxes section. You'll have to set a lot of individual rates, but that's how you do it. I'm by no means a tax professional but just for reference, none of the clients (100+) I've done sites for have added taxes to their online products (that doesn't mean you can't/shouldn't).
I’m currently offering 5.00 flat rate shipping for orders of less than 100 and free shipping for over 100, however the system won’t pick up the shipping options if orders are over 100
thanks
Very helpful , thank you
Hi Katherine! How would you go about setting up free delivery for some items and paid delivery for other items? I’m using drop shipping services which have way lower shipping rates than the post service has in my country. It wouldn’t be a problem, but I’m also shipping unique items from my home country and the difference in price is really enormous. Thank you in advance for your help!
Hey Ruth, this might be a little bit of a workaround... but you could do the shipping by weight option and mark the free delivery products at 0lbs and then your weight for 0-0.5lbs at $0... then for your other items, give them a higher weight and set your price ranges up accordingly. Does that make sense?
How do I add the weight for my individual products? And do they automatically All add up at checkout?
The space to add the weight is right next to where you add the pricing. And yes - all the weights (if someone orders various items) will add up and automatically put them in the appropriate shipping rate at checkout :-)
@@KatherineForbes I dont seem to have any option to add weights to my products. I am on a commerce plan that allows me to create shipping rates by weight, it doesnt allow me to add any products weights at all, nor does it allow me to change to and advanced shipping option for my country. I dont know what to do now. All my products vary and have different weights so it is an essential item I need to set up. I have tried on Squarespace but their tutorials do not cover this issue and they are not catered to Australia but only the USA and Canada. Is there anyone who can help me? Thanks
@@MelKateH they do seem to be changing the editor layout lately so maybe it's hiding somewhere new? And just to double check - you didn't select "digital product" or "service," right? because neither of those options need weights/shipping.
Is it wise to do a "rest of the world" flat rate? Some of those countries can get up to $100 to send a book.
For that reason, I think it really depends on what you're selling and where you expect to get orders from.
Hi, I don't know why I don't have the shipping option on the sidebar when I click in to commerce, do you know how I can fix this?
It's at the bottom of the Commerce section... which doesn't look like it scrolls down, but it does!
what kind of businesses should use flat rate and ship by weight? why wouldn't they just generate the shipping cost themselves? like why does the owner have to put it in doesnt it depend on the carrier? im lost plz help
The ability to customize is a good thing! Shipping rates are going to be different depending on what you ship, where you ship from & to, how fast you want it to get there, the type of packaging you use (don't forget to factor in your packaging material into the shipping cost too - not just the literal shipping amount).
Flat vs weight is up to you! If you have a lot of the same type of product, flat rate might work... if you sell various types of products (for example I work a lot with musicians so a CD is a lot cheaper to package and ship than a vinyl is) shipping by weight is helpful so CD customers aren't overpaying / vinyl customers aren't underpaying with a flat rate.
Does that help??
@@KatherineForbes so I'm selling apparel (T-shirts, hoodies & crewnecks) and jewelry in my shop. Which option should I choose, flat rate or by weight? And if you could please help me understand what the additional items prices should be for flat rate or the cost per pound for by weight? Please!
Hey, I was wondering how to create a shipping label at home with square space? Could you possibly make a video on it?
I don't think you can. I tried last night and I had to get Ship Station and stamps.com to be able to print labels
Did u figure it out? I may not use them for my website if this is the case?
@@TH2023_3 You can just integrate shipstation into your squarespace and all of your orders /labels will show up so you can print everything
@@kilaa3417 I have not found a video showing me how though the videos talk around it or are not step by step was getting a little discouraged nd was just gonna make a shopify store 😒
@@TH2023_3 okay! But just in case you want to still try it: Squarespace Extensions (you can type that in google just make sure you're signed in) -> Shipstation --> Connect to Site --> Login
This helps me out so much
Hi Katherine great video I was wondering can you set up separate flat rates for different countries, say 5 euro Ireland flat rate 6.50 Uk thanks
Yes! When you go into that second tab it lets you pick a country. Then when someone puts in their address it will default to the correct rate based on the rate/country you’ve set.
How do you know what shipping rates depending on products weights. I want to have a set price for all customers? Or let the customer know based on the weight of their particular package
If you'd prefer to have the set rate I'd recommend using flat rate instead of by weight. And you can either have your items/packaging measured at the post office to get exact rates (plus add some to cover cost of shipping materials) or just guestimate and adjust if needed. Doesn't have to be exact, it's just to cover your cost!
Hi there! Is it possible to do a flat rate per State? thanks a lot.
giiiiirl THANK YOU
I’m trying to figure out whether to use a flat rate or by weight. I sell shadow box art and they weigh differently. Would be easier to do a flat rate or by weight? What if someone orders more than one item, will they pay double shipping? I’m so confused 😣
Hi! Thanks for the video. We are setting up our squarespace website and will be selling books, shirts, and stickers. Do you know if there is a way to provide the option of Media Mail for orders that only include books? Any advice would be great. Thanks!
Hey Lacey - I've never seen a specific media mail option on the backend but if you set up shipping costs by weight, you can set the books at the media mail rate manually by setting the books in a different weight range than shirts.
Hi Katherine
Is it possible to set up the store to ship from multiple warehouses at different shipping rates?
It really depends on what the person/warehouse team wants to see on their end (or whoever it is that will be fulfilling the orders). Just based on your comment it sounds like it might cause some confusion if you're having multiple people manage one list of orders though, regardless of shipping rates.
@@KatherineForbes It doesn't create much confusion because there will be a back-end team working on it. I am wondering if it is possible to implement it on Squarespace itself. I couldn't find any other leads to use different shipping rates for different objects that have the same weight.
Hi Katherine I sell Salsa jars are glass and weigh 15oz, my question is how do I determine the flat rate, how do you calculate the per order fee and fee per item, Im confused as how to obtain that information. Do I have to go to USPS so they tell me?
The number doesn't have to be exact. It would be helpful if you get amounts from USPS for shipping 1, 2, 3... so you know what to expect, then add in a little more for packaging. If you set weights for your products and then if someone orders 2, the weight will be 30oz and you can have rules in your shipping for 15oz, 30oz, 45oz... so the shipping rates will calculate themselves based on how many items people order.
Hey Katherine. Do you know if there is a way to have a shipping option by price? EG. Free shipping on all orders over $X? Thanks!
Not that I know of... but maybe a workaround could be to set those higher price items a 0lbs and then do shipping by weight and have those 0-0.05lb items have a $0 shipping?
Actually! Someone just asked me this same Q via email and when I thought about it again, this is possible using the COMMERCE plan. When you create a Discount Code, you can set it to be automatic and set it to apply to orders over a certain price. :-)
so helpful!!!
Thank you so much!!!
What are the fees if I sell tshirts on my Squarespace site? Is there a fee for processing and payment?
Transaction fees depend on what Squarespace plan you're on! www.squarespace.com/pricing (99% of my clients are on the Business plan with the 3% fee)
Hello Katherine thank you so much for your Helpful videos! I was wondering, how would you go about "Inquire for Shipping" options for Large items? Also, once the customer checks out, can they decide to ship or pick up in store if Local? Thank You!!
Thanks! For local pick up, I'd recommend following these instructions: support.squarespace.com/hc/en-us/articles/207100347-In-store-pickup ... and for larger items you could use the same method since it allows you to specify shipping prices per state. Might be tedious to set up but solve your problem?
Katherine Forbes yes I actually found that as well searching. How would you go about adding options like, pick up in store, Delivery, and then Shipping? Those are advanced options and I’m showing it only is able to add two options for shipping, is that right? So if I made my Flat Rate to In store only, then I would have only another option for Shipping by weight...but how would I put in there delivery? Thank you so much btw for helping us out. Small business and such during these times xoxo you’re awesome ✊
@@jzimuzic have you gotten this figured out? Are you offering pick up and delivery both for free? I'd say make it ONE shipping rate, but add a form to the products to ask people about their choice? Never seen it only let you have two options but also don't usually mix flat rate with weight options either.
Katherine Forbes thank you I ended up doing that as the pick up/Delivery nearby free in the same option. Then my next option would be to ship by weight. Thank you 🖤💚
Katherine, I only sell one product. I would like to offer free shipping to anyone in the U.S. and bill international according to there location. How do I set this up?
You can set up 2 shipping by weight options... one for the US with $0.00 rate, and another for "the rest of the world" at your preferred rates!
Can you do shipping by ZIP Code by weight
You can with a Commerce plan, but with just a Business plan you can do shipping by weight by state.
Commerce > Shipping > Add Shipping Option > Depending on Weight > set Name & $ in "Formula" then in the "Shipping Zones" tab select United States > once you do that, you'll see the option to Edit and from there you can filter by state or zip code.
Thank you for your video! The squarespace shipping options are a bit tedious for me, I am just getting used to them. I have a question, is there a way to add upgraded shipping? I ship from Colombia to the USA and I have 2 shipping options a standard one and an express delivery option (that is much more expensive). I want to offer both of these to my US customers but I don't know how I can do this on squarespace. Thanks in advance for any insight!
You can set shipping rates depending on country!
Hi there! I'm wondering what the best way to set up shipping would be for ceramics, where I'm selling a huge variety of different sized and shaped products. I'm getting tripped up because just listing weight doesn't always cut it. It the product is quite large, and doesn't weigh much, (large platter which requires a lot of padding to keep safe for example) it tends to cost a lot more to ship. So I really need to input weight and box size. But then if someone buys more than one thing the shipping cost shouldn't double ... I'm a bit stuck on it! Would SO appreciate any advice you have.
Thanks for this video by the way!!
Also, I do have an advanced, carrier calculated plan ;)
This is an interesting situation! I don't actually put the weights on products because of their exact weight - I do it by how much I want the shipping for that item to cost. So for example:
0-1lb = $5
1-2lb = $7
2-3lb = $8
etc.
Then if someone orders a CD (which I mark at 0.7lb), they hit the lowest rate. If 2 CDs then $7 shipping (not doubled to $10). If they order a CD and t-shirt (which I set at 1.5), it just adds up to the $8 shipping range.
I know CDs and t-shirts are a lot more basic than ceramics, but this is what I've been doing for years and it works for all my clients!
@@KatherineForbes thanks so much for your reply! 🙏🏼🙏🏼🙏🏼How do you get around the difference in price shipping across the country vs locally? I’ve found I can ship a large bowl to NY for example and it will be almost $40 vs $20 if it’s within my state...?
@@nicolamoorestudio (it's Katherine) When you set shipping for United States... you can click within that and select a state (and Commerce plan might even let you get down to zip code too).
Hi, thanks for the video
I wanted to know if you can change the shipping
weight from llbs to kgs?
Hey Shiraz! Have you changed the currency away from USD? I wonder if when you do that it will change from lbs to kgs? Commerce > Payments > Store Currency
@@alex_lbanov Hey Alex! I found the answer for you if you haven't already figured it out... made a super quick video for you about it on my new Squarespace channel: ruclips.net/video/66XC2UoImeA/видео.html
Hey Shiraz! I found the answer for you if you haven't already figured it out... made a super quick video for you about it on my new Squarespace channel: ruclips.net/video/66XC2UoImeA/видео.html
Hi Katherine, I’ve done as you suggested and changed the setting to metric, the currency to pounds Sterling and the country to United Kingdom but the weights are still in lbs not kgs.
Ok. I’ve worked it out so I’m keeping my question up in case this is helpful to others. Having changed from imperial to metric you need to refresh the page and, hey presto, the change is made!
Have you heard of having to pay sales tax on shipping? I wonder if the shipping cost was just tucked into the core price of something- if that would avoid having to deal with a separate sales tax for shipping...
With sales tax being different in each state, I'm not sure there's a good overall advice on this! If there is, I'm not sure what it would be haha I'm just the girl who sets it up on the backend ;-)
Hi! I did exactly what you said and added a bunch of different weight rates but it shows them ALL to the customer at checkout. What did I do wrong? If a customer buys something that weighs 10lbs it shows them even the rate for .5 lbs and gives them the option to choose?
did you add weights to the products?
I've finished setting up my art website and I'm happy with how it turned out. However, now that I'm trying to add the commerce piece I can't figure out how to do the shipping costs with the regular business plan. Art can vary so much in size and weight. Each piece is unique and I'm wondering if this is even possible now. Do you have any suggestions? Is there some third party app that would help? Thanks so much.
Here's a link to my video where I explain a few workarounds to this problem that I use - ruclips.net/video/ESLczObJkDs/видео.html
As far as a 3rd party app, I'm not sure of any!
Thank you!
Yes of course - thanks for watching :-)
How do I take my name off the shipping label? Company’s name is already on there;
It's most likely pulling from the Business/Site Settings of your website
Very helpful, thank you
Hello, I'm a bit confused. How would you know which carrier to use for shipping if you do calculated shipping? Also, are you coming up with random prices for the shipping.?
Most of the clients I work with ship their own merch through the post office so I recommend that you weigh you items at the post office (or wherever you're shipping) to get a price and then add a little extra on to cover the price of the packaging. Shipping costs on your website don't have to be the exact cost that you're charged at the PO, UPS, etc.
Is it possible to assign a shipping rule to a certain product or certain group of products based on Tags? For example: Cellphones - Free Shipping, Tablets - Flat Rate $12.00 ?
Hey! Not that I know... but you could probably get away with this by doing ship by weight and give cellphones 0.0 weight and set $0 shipping for 0.0-0.5lbs. Then Tablets could weigh 5lbs and you could set the 5+lbs shipping rate at $12. (Add product weight in "pricing and variants" tab of setting up your product. Hope this helps!
How do I set up a different shipping flat rate for each separate product?
There's not a feature to get that specific, but I do have a workaround I explain here in this video: ruclips.net/video/ESLczObJkDs/видео.html
Why doesn’t anyone have a tutorial on real-time shipping 😫
Sorry! I like for shipping costs to cover packaging pricing, so I don't want/need an exact shipping rate for that reason.
Would this work for squareup as well
Squarespace only accepts Square payments for in-person transactions, so technically you won't need shipping costs for Square purchases.
When someone order something there is a number and it says US PS is that a number we take to the post office and give them and it counts towards shipping just a bit confused
Not really sure what you're referring to? But no, setting up shipping costs on your website like I show in this video has nothing to do with USPS credits of any kind. Shipping costs are determined by you to cover shipping and shipping materials!