I wanted to express my profound disappointment regarding the Monsoon Evo Side Bags that I purchased on your website. Recently, during a trip to Morocco, I unfortunately encountered several issues with these bags. They tore apart after the third fall, the straps proved to be less durable, and the fastenings constantly came undone. I tried reaching out to your customer service multiple times to address these issues, but regrettably, my attempts went unanswered. After three months of follow-ups, I still haven't received any response from your end. This experience has been extremely frustrating, especially considering the high cost of these bags and the lack of customer support. I'm convinced that there are competing products that offer better reliability, such as the Lone ride, for example. In light of this situation, I no longer plan to purchase products from your brand. I sincerely hope that you will take these feedbacks into consideration to improve your products and customer service in the future.
I wanted to express my profound disappointment regarding the Monsoon Evo Side Bags that I purchased on your website. Recently, during a trip to Morocco, I unfortunately encountered several issues with these bags. They tore apart after the third fall, the straps proved to be less durable, and the fastenings constantly came undone.
I tried reaching out to your customer service multiple times to address these issues, but regrettably, my attempts went unanswered. After three months of follow-ups, I still haven't received any response from your end.
This experience has been extremely frustrating, especially considering the high cost of these bags and the lack of customer support. I'm convinced that there are competing products that offer better reliability, such as the Lone ride, for example.
In light of this situation, I no longer plan to purchase products from your brand. I sincerely hope that you will take these feedbacks into consideration to improve your products and customer service in the future.
Passt eine Deuter/Source 3 l Trinkblase auch hinein?