@@RomelRosario-r5f using the current time that includes seconds into a custom field. Use that custom field to put ticket number in the opportunity and email traffic. In the thousands of tickets we’ve done never had two people create a ticket at the exact second another person did to cause a duplicate ticket number.
HOW TO GENERATE THAT UNIQUE TICKET NUMBERS?
@@RomelRosario-r5f using the current time that includes seconds into a custom field. Use that custom field to put ticket number in the opportunity and email traffic. In the thousands of tickets we’ve done never had two people create a ticket at the exact second another person did to cause a duplicate ticket number.