Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Correction: the amperage on your charger should be higher than what your laptop draws, voltage is the requirement and the current will be modulated (not drawn to the max of the charger). Using a charger with max amperage capacity of less than your laptop requires may damage the charger.
Thank you! I worked on this for over an hour and watched six different videos. If you had not said something about the voltage and amps, I never would have looked. Then I noticed I was using a dell charger on an HP laptop. And the voltage and amperage were slightly different. I rummaged in a box and found the HP charger and it works!
Great vid, informative and easy to follow. Do you have any videos on taking the top off ? I have an hp laptop that has the exact issue with a bad port. Did all the other tests up to that, and 100% positive it's a bad port.
Thank you very much for this video. I am learning a lot here, how to use a multimeter and test laptop charger and the power jack. God bless you for sharing this information.
Very good. Very informative. Ironically the laptop your performing on is the EXACT one i have. I followed your steps... power adapter good/ getting power from MB/. Maybe I’ll go to the other video -bios reset? Not sure. Voltage is spot on with your readings too... this was the first time i used this laptop in 3 years. Any suggestions would be greatly appreciate. Keep up the good work. Thx bud!
PC Monkey yeah sir! Correct. I have an older Hp 15 - F9H96UA. But... upon further investigation AND more importantly looking through all your vids... i noticed the power supply(button) on the back has a wire strip break off (solder)... sucks cuz i dont have another replacement part or strip. After putting in Bio battery (from ur video). You said something at the end which i hope everyone takes heed.... you said, “ make sure all your connections are good”... great advice bro! And this is after 3 times i fully disassembled the dam thing. I’ll keep you posted. Any comments, ?’s, or complaints are highly welcomed. Thx bud!
I’ve binged watched a bunch of your videos I love how clearly they explain everything. I’m only stuck on one issue. My charging port doesn’t look like it can disconnect it looks like it’s soldered to the motherboard. How do I check with the multimeter if it is receiving power? I used the tutorial to check the charger and the charger is good!
The powerjack should submit power to the motherboard through one main pin. Towards the middle of the rear of the port. That is where the charge should be read. You can put the black connector on the outside of the metal. That would be ground. Does that make sense?
@@tigara1219 Try both but the Red should go onto the metal component you believe to be the power or the live power transfer pin. The Black should just go on a ground. Does that make sense?
PC Monkey wow you are excellent at explaining things I am a total noob and I understood that 🤣 Cable has power. Charging port has power. Still won’t turn on 🤦🏽♀️ What the actual heck
@@tigara1219 And you have already tried the first video testing the Battery, Charger, and trying a Static Discharge? And you tried the second video trying a BIOS Reset? If the Charger and Jack check out here then your left with needing a Motherboard replacement at this point :( That could be fun :) And depending on your computer, it may be cheaper than you may think. Need help locating a Motherboard?
Really am very greatfull for this video i learned very perfect from you .. Thanks for your video... Its helps to whom learn BASIC electronics... Tank you so much brother
Thank you so much for this tutorial :). I also i tested the pins on the power jack and all of the wires are transmitting the correct voltage except for one wire, which isnt transmitting any power at all. should i replace it? Also I have a dell inspiron 5491
Great video!! I have a question. My laptop discharge very quickly when i unplug the jack. In this case the problem is the jack or the battery? Thank you! You're amazing!
Your videos are awesome, thanks. Very clear and extremely helpful. I've got no charging on an Asus R556LA. My cord works (putting out 19v), and I've replaced the battery, which will turn the unit on, but it's still not charging. I'm suspecting the power jack, so I've ordered a new one - any tips/instructions on how to replace? Is it soldered into the board, or will just snap in? Any help much appreciated. Thanks.
It depends on the computer. I dont have one of those in my shop and cant find a motherboard access video online :( So it would depend on what you see when you open it up. Most computers however, will have it soldered on
Cool videos, thank you! I have two type c charger ports in my chromebook and ligths didn't work on both, i assume it's not likely both of them broke down?
No, not likely. 1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :) 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Great videos , I'm at this point , I know my battery needs replacing , but prior to it just being a Solid on Orange light on a old Asus X502C , it goes out when I press the power key. Did the Bios reset and put a new CMOS battery in too , tested the charger 19.47 v , all ok , battery ,one of those horrid built in ones , but it stil gave me 1 hour charge which I'd have gone ahead and ordered be it not firstly finding your tuition vidd ,because I've always gone from a article that it does ,esp gaming Laptops ,them good to work off DC alone , so now I'm at a point where I've yet to do a voltage test to the Laptops power port ,and take the mobo out again ,if it's not that it's gotta be comment failure , my issues all started when I was testing a monitor ,as soon as I plugged the HDMI port from the UN powered monitor to the Asus socket it never came back on again, it did for sometime Blink orange but then it's constant orange , so you talking about ,"Static ,that's got me thinking "! The monitor could have been unstable and mmmmm, just thought , if that's blown , and it's wrongly fused prior then it could have Cost me the use of a laptop worth a few quid , but you feel after a while confident and never let you down , gotta say too,Asus , Lenovo,HP, etc , all have this horrible built on board RAM,internal batteries , it's like the days of repair to them ,they don't want them to be repaired now ! But thanks for a great step by step
@@PC_Monkey Put a new AC adapter on , tested pre connecting it to the mobo, Continuity was good , correct voltage , and it's Bob on now ! So I've ordered a new battery , so deffo you've helped me save £300 whereas it's cost me £23 , perfect , 100 percent helped the pre Xmas saving , massive thanks , great advice from you ,🇬🇧👏✌️✌️
Thank God you are back!!! Your vids are the BEST. I had 3 of them saved, finally had a block of time to work on the lappies, undisturbed and POOF! Vids were gone. I couldn't remember your full user name - just the Monkey - and man, I searched all over, used different spellings, plurals, keywords and... nothing. So I was getting preped to wade thru others & settle for 2nd best, did a search, & et voila! Back in business. Thanks for being concise without using Moron Speak.
Thanks for the nice thoughts :) Ya, an error erased all our videos :( Fortunately, we had most of them saved and are uploading them again and putting up more. Thanks for missing us :):):)
@@PC_Monkey I did watch a different view that did explain this process . But still not getting anything after doing some cleaning around and just make sure all my ports are good everything from the adapter to the power jack to even the connector on the motherboard it is receiving power but the power jack is not lighting up with the charging emblem and the power button on the motherboard in is not responding to when I push it Even with the battery in it or attached
Your videos are awesome, thanks for the great content of your channel. About this video, I have an issue that's driving me crazy and I would really apreciate if you help me on giving me some directions. It's a Dell Inspiron 15R SE 7520. The charger wasn't charging the battery and the laptop won't turn on with the charger plugged in w/o battery. It was working only with battery and no charger. I did the 1 minute power on w/o battery nor charger to drain the static electricity after watching one of your videos (thank you again for the great content) and the problem was solved. I had the laptop being charged and working with the charger plugged in with or w/o battery, all perfect. But today, 2 days after fully working, it's happening again. And worse: the 1 minute static dischage procecure doesn't help anymore. I've checked the charger with multimeter and it's ok. I even tried another charger (same specs), no success at all. Right now the laptop works (perfectly) with the battery but the charger does not affect it at all. After watching this video, I've tested the power jack and there's something confusing me: the charger's output is 19.5V / 4.62A and those 19.5V are shown in my multimeter display when I test the charger plug. But when I connect the charger to the power jack, as you show in your video, the multimeter shows only 18.5V maximum. Could this be the problem? Sorry if I bother you with this, but I'm about to get crazy. Thanks in advance!
@@PC_Monkey Thanks for the answer. No, the charger does not charge the battery even with the laptop off, I've just tested it (30 minutes off with charger plugged in). Also, when I enter the diagnostics mode (pressing F12 and selecting it), it says "Warning: Charger is not detected...". I've also disassembled it, cleaned the boards, changed thermal paste, etc., the problem persists.
@@Zimerer Its saying the charger is not connected to Id like to assume its the charger. Is the charger generic or brand name Dell? If generic, replace with a brand name. Dell is really annoying about that. If its a brand name already and you tested to make sure its working, I am starting to think perhaps motherboard issues at that point :(
@@PC_Monkey The charger is brand name Dell, the one that came along with the laptop from Dell. Thank you very much for your kindness and all the help. God bless you!
Hi first let me congratulate you, for your fantastic videos, thanks to them, i already make some advances in my pc diagnostic. I have an hp Envy 17-s143cl laptop. This laptop do not start, whith the battery or with the power charger cable. When i connect the power charger cable, the little light at the power jack connector side, do not bright. And when i press the power buttom, no light, no fan, no sound neither. Now if i already checked that the the charger, the power jack and the power jack port have 19.4 volts, what need to be my next step? Is the mother board failing? Please, do you have another video, that i can follow? Thank you, very much for your help!
Elaboration and question -> I think the power jack or power supply has a problem on the hand me down laptop I just received that didn't turn back on (battery is a goner, so I'm depending on direct wall connection). Already separated from the motherboard, a multimeter applied to the -power jack connector- while the P.Supply is plugged into the wall will show 19.5V, but moving the cord/jack around where it's plugged in on the PowerSupply side causes huge fluctuations. Stop moving cord, stabilizes IF in certain positions. I tried attaching jack port back into motherboard so I could see if the motherboard side is receiving the 19.5V (when stable), but my motherboard does not have an end like yours to apply power/ground probes to - it is mounted vertically, rather than horizontally to the motherboard (your example being horizontally mounted/attached), and the other end of the motherboard at that location HAS 4 soldering points representing the 4 (2 black, 2 red) positions of the jack port on the other side. When I try to place my probes on these soldering points, I get an extremely low voltage reading that doesn't change. I'm not sure if I'm supposed to see full voltage at these soldering points or not. What do you think? (I ordered a new jack port and power supply plug on Amazon thinking I could just return them if it doesn't correct things)
To clarify something else too - the power supply jack doesn't fluctuate on its own (while not connected to removed jack port) but it's very hard for the red probe to find a spot where it gets voltage.. hence why I decided to remove the jack port and test them together).. because it seemed really difficult to get the voltage, and there is a missing chunk of plastic on the jack end, but I still wasn't sure if it was bad or not.
Thank You very much for so much of your efforts, even though I'm unable to complete all the steps and my laptop is still dead, but ur efforts are really needed to be appreciated❤
1. Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen? 2. For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Have you tried all the steps seen there?
I followed instructions on video (very helpful) have completed processes for eliminating static, have done driver and BIOS updates and still me Dell 5559 inspiron will not recognize the charger and the battery won't charge. Unfortunately I have drained all my batteries so I can't continue to do other diagnostics. Is it possible that I need to replace the mother board? Concerned about buying a new one if there are other causes for this problem. Any guidance is greatly, greatly appreciated!
Just watched the Video's very good. Not being a Technician, if I buy the Connector part which is not expensive, can install myself. Does it entail just unplugged the old and in plugging the new. HP Diagnostics said the connector / adaptor passed the test???. Its either that part or I'm stumped its still reading 4%. Now I know where the hidden screws are to remove the cover I will suck all the dust out and pull out the connector device and then plug back in???
Yes, usually the power jack is not a very expensive part. If your power jack is on its own board, it would be a simple matter of removing the board and replacing it. However, many power jacks are now a part of the motherboard and not on their own board. In that case, it would be a matter of replacing the motherboard or un-soldering the power jack and soldering on a new one. I dont understand the last question.
Hello!!Thankyou for this informative video. Yesterday,my laptop got discharged in the normal way. I tried to charge with my charger n then with my friend's charger ,it didn't work. After that, I removed the battery n connect the charger again.Now, the charging light lit up for a second n then it gets disappeared ,therefore what could be the problem in this case .I am looking forward to your reply
same issue with my laptop, but if I try to push and bend my charger near the pin then my laptop turns on and everything was well. But then when there was sudden power outage and I restart my PC then I need to bend and find the right bend again before it works. It's tiring.
Hello, great video! Ive test my charger, the power jack and the port and they all read 19 volts. Laptop doesn't charge and doesnot turn on when the battery is removed and computer is plugged in. What could be my next step?
@@PC_Monkey Just watched ot and followed all the steps removing and placing back in ram etc. In a wierd accident, while plugged in to the wall and computer, the charger cable melted on a stove burner and i could see that the raw wire of the different cables were touching. I have a new charger now with the same power ratings. After that accident the battery stopped charging but the computer ran just fine untill i ran out of charge.
Hi, I have similar problem and came across your video, it was really helpful. But i have a doubt, hope you can help me. From last few months my laptop don't turn on if i leave all night plugged in or also if i forgot to pull out the charger after shutting down.. next time it wont turn on.. this keeps happening i assumed its static and followed your previous to remove static build up.. but this time it didn't work out .. so i bought a multimeter, new power jack and a new button switch .. thinking these could b the problem first i checked the power supply in charger and power jack with multimeter both gave me 19.5V ..perfectly fine But when i about to check the power passes to the motherboard, i thought to match black with black and red with red.. but it gave a spark.. when u say put red on metal bracket..what does it mean ? and I haven't separated the motherboard it is still in place. do u recommend to remove separately and check it ? .. and can u tell me at what plave should i place multimeter red port .. and what is metal bracket ??
You dont have to remove the motherboard if you can easily access the power jack without needing to do so. Every power jack is different. They are not all the same so I cant tell you exactly how to test it. What is the model number of your laptop?
Hi Thank yu so much for the explanations. I did all the steps. Adapter OK. Charging Jack OK. Charging port does not transmit the incoming DC20V on to the motherboard. What can I do next? Please help.
You said the charging port does not transmit the power to the motherboard? If so, you found your issue. You can install a new port or swap out the motherboard if thats not possible
@@PC_Monkey well thanks but how to install a new port. It seems the port is soldered on to the board. Am working on Lenovo Ideapad 110-15ISK Model 80UD
Great video. Thank you. Please help.. I have test the charger and the power jack but still the computer is dead. Also i have diconnect the bios. .. My laptop is lenovo ultrabook U310....
@@AbdullahRahhal If all the tests in this video do not reveal the issue, and your power adapter tested to be fine, then your most likely looking at a Motherboard replacement
This was helpful. The city had a strange power outage, now my laptop charger doesn't work. Bought a new one. I'm getting power all the way to the motherboard, but the laptop wont turn on still. What's my next step?
@@Hemlock In that case your Motherboard would need to be replaced. If the correct power is going through all the components to the Motherboard, than the Motherboard is just not doing the correct function with it and needs to be replaced.
after i intalled windows 10 in my lenovo color orange ultra book... it finished.. i updated it. and so on so fort.. then when i was trying to turn on it again... it wont turn on... it just blinks.. the keyboard and the led light.. just blinks.. on and off.. about 3 sec.. what must be the problem.. i was so happy when i finished it then suddenly awts
Thanks! That's for laptops with a detachable power connector. But when is onboard... any ideas? Tired of looking for the schematics of my Samsung np700
Hi, my problem is not what you show on the video, but I figured out you could help me, the thing is, I bought a new charger, it was supposed to be the original one, it says DELL looks like it is in fact an original one, but Im pretty sure its just fake, cuz its not the same quality. So the charger works, but it was doing some weird things, for example, this happened a few times that the battery got low and laptop turned off, so what you normally do, is just plug it in and turn the laptop on right away, well in this case you had to wait like 10 min for it to start, cuz it would just turn on and off. this is one thing. But recently something really weird happened, I was watching a movie, and the battery got full charged, I didnt realize cuz I was with the movie, I know you're not supposed to keep charging the laptop if the battery is full charged, but let's be honest, it happens all the time and nothing weird happens, well this time was totally different, I finished the movie and I noticed the battery icon of the bar of the operative system was missing, there was no battery icon, I never thought it was because the laptop was rejecting the battery, but after a few minutes I sad it must be fully charged, so I unpluged it and surprise, it turned off, there was no icon because apparently there was no battery. now the battery doesn't work at all, it is supposed to be full charged, but I turned the laptop on and it works and all of a sudden turn off, at any moment. Ive been using the laptop plug in all the time without the battery, cuz Im afraid the battery is fully charged and to keep charging it, so I thought it would be better to use the laptop this way. pls answer my question, you seems you could know what's going on. is it possible the charger damaged the battery just after a few uses ? is it safe to keep using the charger if it really damaged the battery ? and about what Ive been doing, is it safe to use a laptop without the battery and just plug in all the time ?. PD: of course there is the tipically problem that a laptop's battery stop working and it is unable to charge anything, but this is totally different, cuz it says it is fully charged, and all of a sudden the laptop seems to reject the battery, so it turns off.
It is possible but not super likely. I would easier think that the battery is just reaching the end of its life and needs to be replaced. In general, no, you shouldnt use the laptop plugged in all the time. Batteries should be allowed to drain down every now and then.
@@PC_Monkey the thing is, three days ago the battery lasted about 2 hours, today the laptop dies after 10 min or less, totally random, so its not possible to work like that, so I thought if Im goint to have it plug in all the time, I better take the battery out, I mean it is working like a desktop pc, I dunno if that's something we should not do.
@@isaccz7404 Yes, when a Battery dies, its performance can be sporadic or take a drastic nose-dive all at once. Your computer should work fine with just the charger and no battery unless your doing any 'heavy' tasks like extreme gaming or other CPU / GPU intense work.
Assuming you've checked the charger and everything else. Using your voltage meter what should the reading be in the battery port. I think i have the same model in your video and I have 8 prongs on the back of the laptop. 2 Neg (bigger) 6 Pos(?). I get readings from all 6 Pos except one no matter which Neg prong I touch to.
Any videos on testing power at the mother board or if all is good to this point just need to replace the motherboard ? I've seen something about replacing an IC or PD1 in the adapter section of the motherboard but have no idea how to test or where to get such... This is Dell inspiron i7 5770, where battery is not charging sadly 😢
Yes, you can test into a motherboard and hopefully find the component that is faulty. That would then be replaced. But no, I dont have any videos on that level repair. If my motherboards need to be repaired to that extent, I find it faster and easier to replace the board. Sry :(
Hello and thanks for the video. I would like to ask if the bad charging port had its led displaying white while you're testing it or does the led on the charging port only show when it's connected to the motherboard?
Asus 74S with a new battery acting the same as a 4 year old battery that recently (appeared) quit working on a rarely used laptop. Adaptor states 19.5V DC output. Getting a 19.03v DC reading. Not sure if this .5v low reading is enough to cause non-charge issues. Note that laptop has been plugged in a sitting for years in its 2nd battery. Still running Win 7 ultimate and did boot up to login screen at first (I forgot P.W.) but now after a couple hours it's not even booting up. Haven't cracked it open but willing and able.
Its not booting up? Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
Very helpful and I tried trouble shotting bios and checking adaptor. My laptop charges the new Battery to 100 percent,,,, but when I remove the charger the laptop dies ,,, Note.The laptop works only while the charger connected ,does't matter the battery placed on or not.
very helpful. my dell laptop e6530 charging jack has 2 red wires, 2 black wires and a blue. one set of black and red gives me correct voltage, but the other sets are off. are any combination of red and black supposed to give me the 19 volts?? thanks.
Thank you for the video. My laptop fell on its side while plugged into the charger, which caused the charging port to sink into the laptop, I tried pulling it out with a metal clip and it sparked, yet still turned on, cause the battery had some charge in it. After battery totally died and wouldn't charge I opened it up and tried to replace the charging cable connected to the motherboard, and that also sparked when the screw driver I was using touched the top of it. I don't have the tool to test if there's power like you're doing, but do you think the motherboard is gone now after 2 sparks? The new charging cable isn't supplying any power either. Thanks.
Unfortunately, yes after two sparks the motherboard may be damaged. However, to be sure you can start troubleshooting a laptop that wont turn on as seen here; ruclips.net/video/_MOe71kBPOY/видео.html. After that, if those steps dont work, move on to the BIOS Reset as seen here; ruclips.net/video/VO5BhbiItCM/видео.html
@@PC_Monkey thank you very very much for the prompt reply. I tried the CMOS battery reset, and the static discharge displayed in the video you just linked with no luck. Also, I don't have a multimeter, but I have an electricity tester, this one: www.neobits.com/greenlee_emerson_dvc_6_grt_continuity_voltage_p13326331.html?atc=gbp&gclid=CjwKCAjw5Ij2BRBdEiwA0Frc9eyY2f7QJ4VsHasc_iQ2qyGex46DxzRc_lI4G471-6wl7ZUqdN6lPRoCsGIQAvD_BwE It doesn't test for as low as 20V, but it did produce a sound, so there's a current, just not sure if it's the right voltage. Tested charger, charging cable, and charging module on the motherboard. So there's current, but it still won't turn on nor charge the battery. Any ideas are really appreciated! Thanks again!
Very helpful. Good tip matching the power supply symbol with the multi meter. When I plug my laptop it starts up for a few seconds and stops. Occasionally I see the BIOS screen for a second before shutting down. I've tested my power supply and the connector on the mobo, it's soldered to the board. I've also removed all components, HDD, CPU, RAM, WiFi. I've left the display connected & keyboard. I removed the BIOS battery overnight. Also checked for a loose screw that may be causing a short. Any suggestion?
1. Are you able to find any recovery or restore options in BIOS? 2. Assuming you have an HP computer, can you try the steps seen here? ruclips.net/video/_qF-oqPrn7M/видео.html
@@PC_Monkey I can't get to the BIOS, I only see the BIOS for a second before it shuts down. PC powers on for 2 or 3 seconds and the shuts down. Not a boot loop problem, also not a HP, it's a Samsung. Tried instructions here ruclips.net/video/P3I7dDpkJps/видео.html Thank you for you help
@@rfausey You tried the manual BIOS reset as seen in that video? Also, if you remove the battery and only turn the computer on with the power adapter, does the computer still turn off?
I think a surge of power from one of the batteries or from not draining other components when replacing a screen on a Dell Inspiron 1500 fried something and now it won't turn on at all. Went through both this video and previously went through the "drain the power for 60 seconds and test battery and power adapter video" and also the unplugging the BIOS battery for awhile, and I can confirm correct power is getting TO the motherboard, but that's as far as I can get. If power gets to the motherboard, what's the next thing to check? (Do I have to test anything regarding pushing the power button on to know where the power goes next?
Did you get a voltage reading when you tested the white wires with + red wire? My laptop power jack has a single white wire which does not register voltage with + wire. The black and red wires are fine showing 19V. My laptop will not turn on with good AC power adapter (tests at 19V).
The white usually will not show a charge. The red should. For a computer that will not turn on, have you tried the steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
@@PC_Monkey Thanks so much for replying! Yes, the red is + and black is -. When, with power connected, I touch both with the meter leads, I get 19V. When I touch the red and the white I get no voltage. I assumed white functioned as ground and meter should register voltage with the red wire. But it doesn't. My laptop does turn on and functions properly on battery. It does not turn on with battery disconnected and AC power adapter plugged in. When the computer is on, the power adapter will not charge the battery. The power adapter is good--supplies 19V. The weird part is sometimes the battery will charge up but only if the laptop is completely turned off! I did try resetting the bios by removing the CMOS battery as you suggested in the other video, but no luck. Something funky is going on and I really like my EVGA SC17 laptop!
I have disassembled a MIIX 510 which doesn't turn on or charge. The power button will spin the fan for 1 second only.The charger gives correct 20V, tested with a DMM. However when I plug in the charger, I always see a super tiny blue spark - this can't possibly be normal can it? You wouldn't notice it briefly sparks unless you had it disassembled, as I have. It also sometimes sounds like coil whine on the board. Would appreciate quick thoughts, thank you.
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :) If your seeing a spark, that could indicate a damaged power jack / motherboard :(
@@PC_Monkey thanks so much for your reply, but having watched your linked video, I have previously tried all suggestions within. I also previously tried my Multi meter on the charger which reads solid 20.33v (rated 20v) so I assumed that was fine, but I saw a video by Sorin last night which says the charger may read correct volts but may still have an un-testable current issue.
Hi nice video,my laptop suddenly cant power on even getting power to wall. my question is my reading for dc adapter is 19.81v so when i plug in to my jack board its turn to 17.14v,its normal or suppose to be the same? I see the back of my machine is 19.5v 7.7A. thanks!
It may be ok, depending on your computer. For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
Hello! My battery does deliver power to my motherboard, but my ASUS laptop is still dead with no lights turning on. I’ve followed your instructions and gone through the videos in the description. What should I do?
@@PC_Monkey I have watched your video and followed the instructions and nothing worked. Both my battery and charger works, is there something else I can do? Btw the model of the laptop is ASUS UX305F
@@mattiasqusto7945 If your computer is not turning on and you tried all the steps in that video with no luck, then your looking at a motherboard issue. It should then be replaced.
This might be a shot in the dark considering how old this video is, but I need help. If it helps, my pc is a HP 15 bw. I replaced my powerjack which I thought was the issue behind my laptop not receiving energy while comnected (even though the charging light turned on), but then my battery wouldn't charge with that either, and worse, it ran out completely after doing a battery report. At that point I thought it was either the battery or the motherboard-powerjack connector, the latter being the most suspicious to me since my laptop can't be powered on with just the charger, but I first bought a new, generic battery anyway. Turns out that battery couldn't even turn ON my pc. I then tried with the old battery again while it was turned off and it apparently was charging, with the orange "charging" light and all. I left it like that like for 5-6 hours, then I tried to turn it on, which it did for a couple seconds, because the battery didn't charge at all. I couldn't even get past the manufacturer logo. Now, when I tried to connect it to the power again, the charging light wouldn't even turn on, new or old battery. That's when I tried checking with the multimeter. Problem is, everything was reading fine; from the charger, the powerjack, even my most suspicious component the motherboard-powerjack connector. I'm at a point of not knowing what could it be, I've tried turning it on with no RAM, HDD, etc. and nothing.
i have HP brobook 650 G1 some water fall in the Specker and the power Butten after a 3 days its work but when i but the charger and leave it in the laptop its not work . what you think its Borken ?
I’ve tried all of these videos but it still isn’t working all that happens is the power light turns on for a sec then off. The charging light blinks a really slow orange. Do you think maybe the mother board or CPU is the problem? Any help would be much appreciated thank you for the vidz!
Bro i connected my phone in my laptop to charge and i forgot so it drained the power out of it and now the laptop is neither charging nor turning on theres no sign of life in it pls help me. I've followed every step that lead me to this video since the start. Im using a dell latitude 7270
Hi I've watched both your videos for power adapter and now this. All 3 are raiding same voltage 19.6 the power adapter is 19.5. Still no power going to my laptop and turns on. What could the issue be? Thanks
I have an HP laptop pavilion dv6-7028TX, It was working fine until I pull it apart to dust it out and put it back together. Now it won't power on. I tested the charger, power jack, and power jack port on the motherboard for the correct voltage with a multimeter and they are all receiving 19 volts. What's the next troubleshooting step? Thanks
Most likely something was left unplugged or even perhaps damaged if it was working normally before. :( You have completed all the steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
@@PC_Monkey 🖥️🖱️🐒Thanks for your reply bro... I discovered what it was, I fixed it. When I changed the thermal paste I didn't apply enough, I went back and reapplied the thermal paste, and it worked right away 😁 YOUR VIDEOS ARE VERY HELPFUL, KEEP IT UP 👍
My computer won't turn on at all. I took it to the Geek Squad and they told me there was nothing they could do to fix it but wanted to keep it. I did buy a new one but kept the Dell that won't turn on. Any help you could give me would be appreciated. Thanks!
Geek Squad really cant fix anything lol if they can even identify whats actually wrong. For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
Hello I have Acer laptop ,was working in perfect order ,but over 3 month's I dosmt turn on I kept covered by piece of clothing now doesn't turn on ,I tryed your video doesn't turn on but it charge the battery please reply me what is the issues on my laptop
Hi! I have an Ideapad L340-17IRH Gaming Laptop (ideapad) - Type 81LL. The charging port doesn't work (i have to wiggle my power cable for it to start charging). However, now, nothing works and I can't turn it on at all! Lenovo says it's "my fault" and it will cost me loads to have it fixed. Is it easy to disconnect and reconnect a new port? THanks¨ Virginie
1. For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Let me know how that goes :) 2. Yes, if the Power Jack is loose like that, most likely it needs to be replaced. You can install a new Power Jack, replace the motherboard that its a part of, or hire someone to do it as your best bets.
I have checked everything with your video's.. even power jack is working.. still my laptop is not turning on.. what to do.? Is there any power ic or anything? That i should check
If none of the tests in this video worked; ruclips.net/video/P3I7dDpkJps/видео.html then your left with the issue most likely being your motherboard. It would need to be replaced.
Question I have a mini desktop that when I plug in the ac adapter the power light on the ac brick turns off. Motherboard power port has 4 leads and then five pins that go to the motherboard . All pins register continuity is that normal?
If your power jack is on its own board then you can simply replace that board. If its part of the Motherboard, then you would have to either de-solder and remove it, then solder on a new one, or replace the motherboard.
Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
@PC_monkey do I need to remove the motherboard to test the port on the motherboard
Correction: the amperage on your charger should be higher than what your laptop draws, voltage is the requirement and the current will be modulated (not drawn to the max of the charger). Using a charger with max amperage capacity of less than your laptop requires may damage the charger.
Thank you! I worked on this for over an hour and watched six different videos. If you had not said something about the voltage and amps, I never would have looked. Then I noticed I was using a dell charger on an HP laptop. And the voltage and amperage were slightly different. I rummaged in a box and found the HP charger and it works!
Glad your all set :) Always here if needed !!
Great vid, informative and easy to follow. Do you have any videos on taking the top off ? I have an hp laptop that has the exact issue with a bad port. Did all the other tests up to that, and 100% positive it's a bad port.
So your looking for a tutorial on accessing the motherboard in you HP?
Thank you! This video really helped me to diagnose a dead Packard Bell with that same kind of DC Jack Cable. Cheers from Chile!
Great to hear !! Always here to help :):) Greetings from America !!
Thank you very much for this video. I am learning a lot here, how to use a multimeter and test laptop charger and the power jack. God bless you for sharing this information.
Happy to help :) Always here if needed !!
@@PC_Monkey ALready subscribed to your channel. Have a great working day.
You are a genius! Very helpful tutorial and well explained.
Thanks !! Glad this video was helpful :):)
Very good. Very informative. Ironically the laptop your performing on is the EXACT one i have. I followed your steps... power adapter good/ getting power from MB/. Maybe I’ll go to the other video -bios reset? Not sure. Voltage is spot on with your readings too... this was the first time i used this laptop in 3 years. Any suggestions would be greatly appreciate. Keep up the good work. Thx bud!
Is your laptop not turning on at all? Whats the issue with it?
PC Monkey yeah sir! Correct. I have an older Hp 15 - F9H96UA.
But... upon further investigation AND more importantly looking through all your vids... i noticed the power supply(button) on the back has a wire strip break off (solder)... sucks cuz i dont have another replacement part or strip. After putting in Bio battery (from ur video). You said something at the end which i hope everyone takes heed.... you said, “ make sure all your connections are good”... great advice bro! And this is after 3 times i fully disassembled the dam thing. I’ll keep you posted. Any comments, ?’s, or complaints are highly welcomed. Thx bud!
@@xxxgonzoxxxxxxgonzoxxx5099 Good job examining it to find that :) Good luck !!
You are a real savior ! Thanks for the step by step instructions. Wonderful.
Happy to help :) Always here if needed !!
This vid was really informative. Thanks bro!👍😄
Happy to help :) Always here if needed !!
Helpful. Awesome. Thank you
Great to hear !! Always here to help :):)
this worked bro ily
Great to hear !! Always here to help :):)
It was helpful ND I understood , thanks a lot ,I won't stop watching these videos 🙏😂🙏
Glad your all set :) Always here if needed !!
That's easy to repair my laptop through ur way thanks🤗
Glad your all set :) Always here if needed !!
I’ve binged watched a bunch of your videos I love how clearly they explain everything. I’m only stuck on one issue. My charging port doesn’t look like it can disconnect it looks like it’s soldered to the motherboard. How do I check with the multimeter if it is receiving power? I used the tutorial to check the charger and the charger is good!
The powerjack should submit power to the motherboard through one main pin. Towards the middle of the rear of the port. That is where the charge should be read. You can put the black connector on the outside of the metal. That would be ground. Does that make sense?
PC Monkey yes it does I see the pin. The black one on the pin and the red one anywhere? Or just the black?
@@tigara1219 Try both but the Red should go onto the metal component you believe to be the power or the live power transfer pin. The Black should just go on a ground. Does that make sense?
PC Monkey wow you are excellent at explaining things I am a total noob and I understood that 🤣 Cable has power. Charging port has power. Still won’t turn on 🤦🏽♀️ What the actual heck
@@tigara1219 And you have already tried the first video testing the Battery, Charger, and trying a Static Discharge? And you tried the second video trying a BIOS Reset? If the Charger and Jack check out here then your left with needing a Motherboard replacement at this point :( That could be fun :) And depending on your computer, it may be cheaper than you may think. Need help locating a Motherboard?
Thanks, Jamin.
Your welcome :) Thx for the comments Rhonda :)
It was a useful tutorial video, it was easy and step by step, please upload more
Thanks :)
Really am very greatfull for this video i learned very perfect from you .. Thanks for your video... Its helps to whom learn BASIC electronics... Tank you so much brother
Happy to help :) Always here if needed !!
Thank you for the video, successfull for me
Happy to help :) Always here if needed !!
What are the main cause of the power jack and port not working ?
that is a really nice video👍
Sometimes components just break. Physical damage from falls, hits, etc. But sometimes incorrect power can hurt these components as well.
Awesome vid. I'm learning to fix my old laptop. Thanks alot.
Great to hear !! Always here to help :):)
You are awesome. This worked for me
Great to hear !! Always here to help :):)
Thank you so much for this tutorial :). I also i tested the pins on the power jack and all of the wires are transmitting the correct voltage except for one wire, which isnt transmitting any power at all. should i replace it? Also I have a dell inspiron 5491
This is every helpful. Would it be possible for you to create another tutorial on how to test the Lenovo type-c charger (65W)?
Excellent video
Thanks !! Glad this video was helpful :):)
@@PC_Monkey I think since I have a acre a515-55 model I have to solder my plug 😅
@@dee1251 Good luck !! Let me know how it goes :)
Excellent presentation. Very clear. Thanks.
Happy to help :) Always here if needed !!
This was helpful thank you!
Your welcome !! Happy to help :)
Great video!! I have a question.
My laptop discharge very quickly when i unplug the jack.
In this case the problem is the jack or the battery?
Thank you! You're amazing!
The battery drains very quickly when the power adapter is unplugged? How fast from 100% would you say until its dead?
@@PC_Monkey yes.
When I unplug the Jack after 3/4h the battery is almost 0
Your videos are awesome, thanks. Very clear and extremely helpful. I've got no charging on an Asus R556LA. My cord works (putting out 19v), and I've replaced the battery, which will turn the unit on, but it's still not charging. I'm suspecting the power jack, so I've ordered a new one - any tips/instructions on how to replace? Is it soldered into the board, or will just snap in? Any help much appreciated. Thanks.
It depends on the computer. I dont have one of those in my shop and cant find a motherboard access video online :( So it would depend on what you see when you open it up. Most computers however, will have it soldered on
Cool videos, thank you! I have two type c charger ports in my chromebook and ligths didn't work on both, i assume it's not likely both of them broke down?
No, not likely.
1. For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :)
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
This is an awesome teaching video
Thanks :)
Happy to help :) Always here if needed !!
Big help sir.thank you very much!...
Your welcome !! Happy to help :)
Great videos , I'm at this point , I know my battery needs replacing , but prior to it just being a Solid on Orange light on a old Asus X502C , it goes out when I press the power key. Did the Bios reset and put a new CMOS battery in too , tested the charger 19.47 v , all ok , battery ,one of those horrid built in ones , but it stil gave me 1 hour charge which I'd have gone ahead and ordered be it not firstly finding your tuition vidd ,because I've always gone from a article that it does ,esp gaming Laptops ,them good to work off DC alone , so now I'm at a point where I've yet to do a voltage test to the Laptops power port ,and take the mobo out again ,if it's not that it's gotta be comment failure , my issues all started when I was testing a monitor ,as soon as I plugged the HDMI port from the UN powered monitor to the Asus socket it never came back on again, it did for sometime Blink orange but then it's constant orange , so you talking about ,"Static ,that's got me thinking "! The monitor could have been unstable and mmmmm, just thought , if that's blown , and it's wrongly fused prior then it could have Cost me the use of a laptop worth a few quid , but you feel after a while confident and never let you down , gotta say too,Asus , Lenovo,HP, etc , all have this horrible built on board RAM,internal batteries , it's like the days of repair to them ,they don't want them to be repaired now ! But thanks for a great step by step
Good luck !! Let me know how it goes :)
@@PC_Monkey Put a new AC adapter on , tested pre connecting it to the mobo, Continuity was good , correct voltage , and it's Bob on now ! So I've ordered a new battery , so deffo you've helped me save £300 whereas it's cost me £23 , perfect , 100 percent helped the pre Xmas saving , massive thanks , great advice from you ,🇬🇧👏✌️✌️
@@dazzp2 Great to hear !! Always here to help :):)
This helps a lot. I have purchased a couple new batteries and recently a new power cord and still no luck keeping my Omen charged. I'll try this next.
Hope it helps :)
Very Helpful.. thanks
Great to hear !! Always here to help :):)
Waow beautifully explained 👍
Thanks !! Glad this video was helpful :):)
Thank God you are back!!! Your vids are the BEST. I had 3 of them saved, finally had a block of time to work on the lappies, undisturbed and POOF! Vids were gone. I couldn't remember your full user name - just the Monkey - and man, I searched all over, used different spellings, plurals, keywords and... nothing.
So I was getting preped to wade thru others & settle for 2nd best, did a search, & et voila!
Back in business. Thanks for being concise without using Moron Speak.
Thanks for the nice thoughts :) Ya, an error erased all our videos :( Fortunately, we had most of them saved and are uploading them again and putting up more. Thanks for missing us :):):)
I followed all these tips. Everything works only thing that doesn't work is the power jack does not light up but I am getting power
For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Let me know how that goes :)
@@PC_Monkey I did watch a different view that did explain this process . But still not getting anything after doing some cleaning around and just make sure all my ports are good everything from the adapter to the power jack to even the connector on the motherboard it is receiving power but the power jack is not lighting up with the charging emblem and the power button on the motherboard in is not responding to when I push it Even with the battery in it or attached
Your videos are awesome, thanks for the great content of your channel. About this video, I have an issue that's driving me crazy and I would really apreciate if you help me on giving me some directions. It's a Dell Inspiron 15R SE 7520. The charger wasn't charging the battery and the laptop won't turn on with the charger plugged in w/o battery. It was working only with battery and no charger. I did the 1 minute power on w/o battery nor charger to drain the static electricity after watching one of your videos (thank you again for the great content) and the problem was solved. I had the laptop being charged and working with the charger plugged in with or w/o battery, all perfect. But today, 2 days after fully working, it's happening again. And worse: the 1 minute static dischage procecure doesn't help anymore. I've checked the charger with multimeter and it's ok. I even tried another charger (same specs), no success at all. Right now the laptop works (perfectly) with the battery but the charger does not affect it at all. After watching this video, I've tested the power jack and there's something confusing me: the charger's output is 19.5V / 4.62A and those 19.5V are shown in my multimeter display when I test the charger plug. But when I connect the charger to the power jack, as you show in your video, the multimeter shows only 18.5V maximum. Could this be the problem? Sorry if I bother you with this, but I'm about to get crazy. Thanks in advance!
It could be the issue. Hard to say. Does the battery charge when the computer is off and just wont charge when its on?
@@PC_Monkey Thanks for the answer. No, the charger does not charge the battery even with the laptop off, I've just tested it (30 minutes off with charger plugged in). Also, when I enter the diagnostics mode (pressing F12 and selecting it), it says "Warning: Charger is not detected...". I've also disassembled it, cleaned the boards, changed thermal paste, etc., the problem persists.
@@Zimerer Its saying the charger is not connected to Id like to assume its the charger. Is the charger generic or brand name Dell? If generic, replace with a brand name. Dell is really annoying about that. If its a brand name already and you tested to make sure its working, I am starting to think perhaps motherboard issues at that point :(
@@PC_Monkey The charger is brand name Dell, the one that came along with the laptop from Dell. Thank you very much for your kindness and all the help. God bless you!
@@Zimerer Good luck :)
Thk you for your video.God bless you
Happy to help :) Always here if needed !!
Hi first let me congratulate you, for your fantastic videos, thanks to them, i already make some advances in my pc diagnostic. I have an hp Envy 17-s143cl laptop. This laptop do not start, whith the battery or with the power charger cable. When i connect the power charger cable, the little light at the power jack connector side, do not bright. And when i press the power buttom, no light, no fan, no sound neither.
Now if i already checked that the the charger, the power jack and the power jack port have 19.4 volts, what need to be my next step? Is the mother board failing? Please, do you have another video, that i can follow? Thank you, very much for your help!
For a computer that does not turn on, try this video first; ruclips.net/video/HHwzA37r4e8/видео.html. Let me know how that goes :)
Elaboration and question -> I think the power jack or power supply has a problem on the hand me down laptop I just received that didn't turn back on (battery is a goner, so I'm depending on direct wall connection).
Already separated from the motherboard, a multimeter applied to the -power jack connector- while the P.Supply is plugged into the wall will show 19.5V, but moving the cord/jack around where it's plugged in on the PowerSupply side causes huge fluctuations. Stop moving cord, stabilizes IF in certain positions. I tried attaching jack port back into motherboard so I could see if the motherboard side is receiving the 19.5V (when stable), but my motherboard does not have an end like yours to apply power/ground probes to - it is mounted vertically, rather than horizontally to the motherboard (your example being horizontally mounted/attached), and the other end of the motherboard at that location HAS 4 soldering points representing the 4 (2 black, 2 red) positions of the jack port on the other side. When I try to place my probes on these soldering points, I get an extremely low voltage reading that doesn't change. I'm not sure if I'm supposed to see full voltage at these soldering points or not.
What do you think? (I ordered a new jack port and power supply plug on Amazon thinking I could just return them if it doesn't correct things)
To clarify something else too - the power supply jack doesn't fluctuate on its own (while not connected to removed jack port) but it's very hard for the red probe to find a spot where it gets voltage.. hence why I decided to remove the jack port and test them together).. because it seemed really difficult to get the voltage, and there is a missing chunk of plastic on the jack end, but I still wasn't sure if it was bad or not.
Great job!
Thanks :)
This will be more informative if you show the ideal voltages at all 4-5 pins of power jack... Thank you
They are all uniquely different to the charger
Hi there, it was really and perfect tutorial video, please upload more like this video
Thanks :) We will !!!
Tnx boss love u
Your welcome !! Happy to help :)
Thank you
Your welcome !! Happy to help :)
Wow very helpful thank you so much God bless you
Happy to help :) Thanks for the nice comment and the like !!
it dose not work
it does not work
Thank You very much for so much of your efforts, even though I'm unable to complete all the steps and my laptop is still dead, but ur efforts are really needed to be appreciated❤
1. Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
2. For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Have you tried all the steps seen there?
I followed instructions on video (very helpful) have completed processes for eliminating static, have done driver and BIOS updates and still me Dell 5559 inspiron will not recognize the charger and the battery won't charge. Unfortunately I have drained all my batteries so I can't continue to do other diagnostics. Is it possible that I need to replace the mother board? Concerned about buying a new one if there are other causes for this problem. Any guidance is greatly, greatly appreciated!
Just watched the Video's very good. Not being a Technician, if I buy the Connector part which is not expensive, can install myself. Does it entail just unplugged the old and in plugging the new. HP Diagnostics said the connector / adaptor passed the test???. Its either that part or I'm stumped its still reading 4%. Now I know where the hidden screws are to remove the cover I will suck all the dust out and pull out the connector device and then plug back in???
Yes, usually the power jack is not a very expensive part. If your power jack is on its own board, it would be a simple matter of removing the board and replacing it. However, many power jacks are now a part of the motherboard and not on their own board. In that case, it would be a matter of replacing the motherboard or un-soldering the power jack and soldering on a new one. I dont understand the last question.
Hello!!Thankyou for this informative video. Yesterday,my laptop got discharged in the normal way. I tried to charge with my charger n then with my friend's charger ,it didn't work. After that, I removed the battery n connect the charger again.Now, the charging light lit up for a second n then it gets disappeared ,therefore what could be the problem in this case .I am looking forward to your reply
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
same issue with my laptop, but if I try to push and bend my charger near the pin then my laptop turns on and everything was well. But then when there was sudden power outage and I restart my PC then I need to bend and find the right bend again before it works. It's tiring.
Hello, great video! Ive test my charger, the power jack and the port and they all read 19 volts. Laptop doesn't charge and doesnot turn on when the battery is removed and computer is plugged in. What could be my next step?
Have you tried all the steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
@@PC_Monkey Just watched ot and followed all the steps removing and placing back in ram etc. In a wierd accident, while plugged in to the wall and computer, the charger cable melted on a stove burner and i could see that the raw wire of the different cables were touching. I have a new charger now with the same power ratings. After that accident the battery stopped charging but the computer ran just fine untill i ran out of charge.
Same problem here already did tests of first videos (power jack test, charger test,static test) still won't turn on whitout battery
Hi, I have similar problem and came across your video, it was really helpful. But i have a doubt, hope you can help me.
From last few months my laptop don't turn on if i leave all night plugged in or also if i forgot to pull out the charger after shutting down.. next time it wont turn on..
this keeps happening i assumed its static and followed your previous to remove static build up..
but this time it didn't work out .. so i bought a multimeter, new power jack and a new button switch .. thinking these could b the problem
first i checked the power supply in charger and power jack with multimeter both gave me 19.5V ..perfectly fine
But when i about to check the power passes to the motherboard, i thought to match black with black and red with red.. but it gave a spark.. when u say put red on metal bracket..what does it mean ? and I haven't separated the motherboard it is still in place. do u recommend to remove separately and check it ? .. and can u tell me at what plave should i place multimeter red port .. and what is metal bracket ??
You dont have to remove the motherboard if you can easily access the power jack without needing to do so. Every power jack is different. They are not all the same so I cant tell you exactly how to test it. What is the model number of your laptop?
Hi Thank yu so much for the explanations. I did all the steps. Adapter OK. Charging Jack OK. Charging port does not transmit the incoming DC20V on to the motherboard. What can I do next? Please help.
You said the charging port does not transmit the power to the motherboard? If so, you found your issue. You can install a new port or swap out the motherboard if thats not possible
@@PC_Monkey well thanks but how to install a new port. It seems the port is soldered on to the board. Am working on Lenovo Ideapad 110-15ISK Model 80UD
@@harishatutube007 Yes. You would have to remove it and solder on a new one
@@PC_Monkey Thank you. You have any idea where can I purchase a new one?
@@harishatutube007 Its been a while since I had to purchase one. Try Ebay or Amazon first.
Thanks a bunch!!
Happy to help :) Always here if needed !!
@@PC_Monkey aaw 🙂
Great video. Thank you. Please help..
I have test the charger and the power jack but still the computer is dead. Also i have diconnect the bios. .. My laptop is lenovo ultrabook U310....
You have tried all the steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
@@PC_Monkey yes i have done all the steps except changing the other board !!!
@@AbdullahRahhal If all the tests in this video do not reveal the issue, and your power adapter tested to be fine, then your most likely looking at a Motherboard replacement
This was helpful. The city had a strange power outage, now my laptop charger doesn't work. Bought a new one. I'm getting power all the way to the motherboard, but the laptop wont turn on still. What's my next step?
For a laptop that wont turn on, start your troubleshooting process here;
ruclips.net/video/_MOe71kBPOY/видео.html
Have you tried those steps first?
@@PC_Monkey yes. I followed your steps all the way from the charger, jack, and motherboard. All have power, but it wont turn on.
@@Hemlock In that case your Motherboard would need to be replaced. If the correct power is going through all the components to the Motherboard, than the Motherboard is just not doing the correct function with it and needs to be replaced.
Um benefited with ur Video
Happy to help :) Always here if needed !!
hi ser ... may charger reads 19v. then immediately back to 1. .is my charger still good or not? thanks ..love your tutorials
Its most likely bad. It shouldnt change that much like that
@@PC_Monkey thanks... can i ask more.. 😊
after i intalled windows 10 in my lenovo color orange ultra book... it finished.. i updated it. and so on so fort.. then when i was trying to turn on it again... it wont turn on... it just blinks.. the keyboard and the led light.. just blinks.. on and off.. about 3 sec.. what must be the problem.. i was so happy when i finished it then suddenly awts
@@murphybonaobra3565 Are the lights the only signs of life when you turn it on? No motherboard or hard drive sounds? No fan noise?
@@PC_Monkey there is fan but also on and off.. theres also lights on m.2 disk.. on and off. the built in ram is also heating. .
Thanks! That's for laptops with a detachable power connector. But when is onboard... any ideas? Tired of looking for the schematics of my Samsung np700
You can still test a power jack thats soldered on to the motherboard. You just have to locate the power transfer pins.
Hi, my problem is not what you show on the video, but I figured out you could help me, the thing is, I bought a new charger, it was supposed to be the original one, it says DELL looks like it is in fact an original one, but Im pretty sure its just fake, cuz its not the same quality.
So the charger works, but it was doing some weird things, for example, this happened a few times that the battery got low and laptop turned off, so what you normally do, is just plug it in and turn the laptop on right away, well in this case you had to wait like 10 min for it to start, cuz it would just turn on and off. this is one thing.
But recently something really weird happened, I was watching a movie, and the battery got full charged, I didnt realize cuz I was with the movie, I know you're not supposed to keep charging the laptop if the battery is full charged, but let's be honest, it happens all the time and nothing weird happens, well this time was totally different, I finished the movie and I noticed the battery icon of the bar of the operative system was missing, there was no battery icon, I never thought it was because the laptop was rejecting the battery, but after a few minutes I sad it must be fully charged, so I unpluged it and surprise, it turned off, there was no icon because apparently there was no battery.
now the battery doesn't work at all, it is supposed to be full charged, but I turned the laptop on and it works and all of a sudden turn off, at any moment.
Ive been using the laptop plug in all the time without the battery, cuz Im afraid the battery is fully charged and to keep charging it, so I thought it would be better to use the laptop this way.
pls answer my question, you seems you could know what's going on.
is it possible the charger damaged the battery just after a few uses ? is it safe to keep using the charger if it really damaged the battery ? and about what Ive been doing, is it safe to use a laptop without the battery and just plug in all the time ?.
PD: of course there is the tipically problem that a laptop's battery stop working and it is unable to charge anything, but this is totally different, cuz it says it is fully charged, and all of a sudden the laptop seems to reject the battery, so it turns off.
It is possible but not super likely. I would easier think that the battery is just reaching the end of its life and needs to be replaced. In general, no, you shouldnt use the laptop plugged in all the time. Batteries should be allowed to drain down every now and then.
@@PC_Monkey the thing is, three days ago the battery lasted about 2 hours, today the laptop dies after 10 min or less, totally random, so its not possible to work like that, so I thought if Im goint to have it plug in all the time, I better take the battery out, I mean it is working like a desktop pc, I dunno if that's something we should not do.
@@isaccz7404 Yes, when a Battery dies, its performance can be sporadic or take a drastic nose-dive all at once. Your computer should work fine with just the charger and no battery unless your doing any 'heavy' tasks like extreme gaming or other CPU / GPU intense work.
Assuming you've checked the charger and everything else. Using your voltage meter what should the reading be in the battery port. I think i have the same model in your video and I have 8 prongs on the back of the laptop. 2 Neg (bigger) 6 Pos(?). I get readings from all 6 Pos except one no matter which Neg prong I touch to.
Great video 👌 Clear explanation. Thank you!
Happy to help :) Always here if needed !!
Any videos on testing power at the mother board or if all is good to this point just need to replace the motherboard ? I've seen something about replacing an IC or PD1 in the adapter section of the motherboard but have no idea how to test or where to get such... This is Dell inspiron i7 5770, where battery is not charging sadly 😢
Yes, you can test into a motherboard and hopefully find the component that is faulty. That would then be replaced. But no, I dont have any videos on that level repair. If my motherboards need to be repaired to that extent, I find it faster and easier to replace the board. Sry :(
Hello and thanks for the video.
I would like to ask if the bad charging port had its led displaying white while you're testing it or does the led on the charging port only show when it's connected to the motherboard?
The power jack LED should light up when the power adapter is plugged into it. No it should not display when being tested as far as I know
Thank youuuu
Your welcome !! Happy to help :)
Asus 74S with a new battery acting the same as a 4 year old battery that recently (appeared) quit working on a rarely used laptop. Adaptor states 19.5V DC output. Getting a 19.03v DC reading. Not sure if this .5v low reading is enough to cause non-charge issues.
Note that laptop has been plugged in a sitting for years in its 2nd battery. Still running Win 7 ultimate and did boot up to login screen at first (I forgot P.W.) but now after a couple hours it's not even booting up.
Haven't cracked it open but willing and able.
Its not booting up? Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen?
Thnks
Your welcome !! Happy to help :)
Very helpful and I tried trouble shotting bios and checking adaptor. My laptop charges the new Battery to 100 percent,,,, but when I remove the charger the laptop dies ,,,
Note.The laptop works only while the charger connected ,does't matter the battery placed on or not.
Is the new battery generic or a brand name battery?
@@PC_Monkey its generic.
@@DIESOOL I purchase a lot of generic batteries for my shop as they are much cheaper. However, in my experience, 50% of them dont work :(
@@PC_Monkey okkk,,, i'll search for the brand one,,, thanks alot 🙏
@@DIESOOL Happy to help :) Always here if needed !!
The line on the meter that you are talking about means direct voltage
Thanks :) I am aware lol
very helpful. my dell laptop e6530 charging jack has 2 red wires, 2 black wires and a blue. one set of black and red gives me correct voltage, but the other sets are off. are any combination of red and black supposed to give me the 19 volts?? thanks.
Thank you for the video.
My laptop fell on its side while plugged into the charger, which caused the charging port to sink into the laptop, I tried pulling it out with a metal clip and it sparked, yet still turned on, cause the battery had some charge in it. After battery totally died and wouldn't charge I opened it up and tried to replace the charging cable connected to the motherboard, and that also sparked when the screw driver I was using touched the top of it. I don't have the tool to test if there's power like you're doing, but do you think the motherboard is gone now after 2 sparks? The new charging cable isn't supplying any power either.
Thanks.
Unfortunately, yes after two sparks the motherboard may be damaged. However, to be sure you can start troubleshooting a laptop that wont turn on as seen here;
ruclips.net/video/_MOe71kBPOY/видео.html. After that, if those steps dont work, move on to the BIOS Reset as seen here; ruclips.net/video/VO5BhbiItCM/видео.html
@@PC_Monkey thank you very very much for the prompt reply.
I tried the CMOS battery reset, and the static discharge displayed in the video you just linked with no luck.
Also, I don't have a multimeter, but I have an electricity tester, this one:
www.neobits.com/greenlee_emerson_dvc_6_grt_continuity_voltage_p13326331.html?atc=gbp&gclid=CjwKCAjw5Ij2BRBdEiwA0Frc9eyY2f7QJ4VsHasc_iQ2qyGex46DxzRc_lI4G471-6wl7ZUqdN6lPRoCsGIQAvD_BwE
It doesn't test for as low as 20V, but it did produce a sound, so there's a current, just not sure if it's the right voltage. Tested charger, charging cable, and charging module on the motherboard. So there's current, but it still won't turn on nor charge the battery. Any ideas are really appreciated! Thanks again!
@@marwanak10 If the Adapter and Jack test ok, then your left with needing a motherboard replacement :(
Very helpful. Good tip matching the power supply symbol with the multi meter. When I plug my laptop it starts up for a few seconds and stops. Occasionally I see the BIOS screen for a second before shutting down. I've tested my power supply and the connector on the mobo, it's soldered to the board. I've also removed all components, HDD, CPU, RAM, WiFi. I've left the display connected & keyboard. I removed the BIOS battery overnight. Also checked for a loose screw that may be causing a short. Any suggestion?
1. Are you able to find any recovery or restore options in BIOS?
2. Assuming you have an HP computer, can you try the steps seen here? ruclips.net/video/_qF-oqPrn7M/видео.html
@@PC_Monkey I can't get to the BIOS, I only see the BIOS for a second before it shuts down. PC powers on for 2 or 3 seconds and the shuts down. Not a boot loop problem, also not a HP, it's a Samsung. Tried instructions here ruclips.net/video/P3I7dDpkJps/видео.html Thank you for you help
@@rfausey You tried the manual BIOS reset as seen in that video? Also, if you remove the battery and only turn the computer on with the power adapter, does the computer still turn off?
I think a surge of power from one of the batteries or from not draining other components when replacing a screen on a Dell Inspiron 1500 fried something and now it won't turn on at all. Went through both this video and previously went through the "drain the power for 60 seconds and test battery and power adapter video" and also the unplugging the BIOS battery for awhile, and I can confirm correct power is getting TO the motherboard, but that's as far as I can get. If power gets to the motherboard, what's the next thing to check? (Do I have to test anything regarding pushing the power button on to know where the power goes next?
Please make video on how to change power management from manual to standard in laptop in bios
Because my problem is I cannot start laptop if I left laptop with less than 70% charging with charger if it start without charger .
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
very good thank you!
Happy to help :) Always here if needed !!
Did you get a voltage reading when you tested the white wires with + red wire? My laptop power jack has a single white wire which does not register voltage with + wire. The black and red wires are fine showing 19V. My laptop will not turn on with good AC power adapter (tests at 19V).
The white usually will not show a charge. The red should. For a computer that will not turn on, have you tried the steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
@@PC_Monkey Thanks so much for replying! Yes, the red is + and black is -. When, with power connected, I touch both with the meter leads, I get 19V. When I touch the red and the white I get no voltage. I assumed white functioned as ground and meter should register voltage with the red wire. But it doesn't.
My laptop does turn on and functions properly on battery. It does not turn on with battery disconnected and AC power adapter plugged in. When the computer is on, the power adapter will not charge the battery. The power adapter is good--supplies 19V. The weird part is sometimes the battery will charge up but only if the laptop is completely turned off! I did try resetting the bios by removing the CMOS battery as you suggested in the other video, but no luck. Something funky is going on and I really like my EVGA SC17 laptop!
I have disassembled a MIIX 510 which doesn't turn on or charge. The power button will spin the fan for 1 second only.The charger gives correct 20V, tested with a DMM.
However when I plug in the charger, I always see a super tiny blue spark - this can't possibly be normal can it? You wouldn't notice it briefly sparks unless you had it disassembled, as I have.
It also sometimes sounds like coil whine on the board.
Would appreciate quick thoughts, thank you.
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
If your seeing a spark, that could indicate a damaged power jack / motherboard :(
@@PC_Monkey thanks so much for your reply, but having watched your linked video, I have previously tried all suggestions within.
I also previously tried my Multi meter on the charger which reads solid 20.33v (rated 20v) so I assumed that was fine, but I saw a video by Sorin last night which says the charger may read correct volts but may still have an un-testable current issue.
Hi nice video,my laptop suddenly cant power on even getting power to wall. my question is my reading for dc adapter is 19.81v so when i plug in to my jack board its turn to 17.14v,its normal or suppose to be the same? I see the back of my machine is 19.5v 7.7A. thanks!
It may be ok, depending on your computer.
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
THANKS U SO MUCH!! I follow your suggestions how to turn on back my laptop and it works!!!!!! :)
Great to hear !! Always here to help :):)
Hello!
My battery does deliver power to my motherboard, but my ASUS laptop is still dead with no lights turning on. I’ve followed your instructions and gone through the videos in the description. What should I do?
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
@@PC_Monkey
I have watched your video and followed the instructions and nothing worked.
Both my battery and charger works, is there something else I can do?
Btw the model of the laptop is ASUS UX305F
@@mattiasqusto7945 If your computer is not turning on and you tried all the steps in that video with no luck, then your looking at a motherboard issue. It should then be replaced.
This might be a shot in the dark considering how old this video is, but I need help. If it helps, my pc is a HP 15 bw.
I replaced my powerjack which I thought was the issue behind my laptop not receiving energy while comnected (even though the charging light turned on), but then my battery wouldn't charge with that either, and worse, it ran out completely after doing a battery report.
At that point I thought it was either the battery or the motherboard-powerjack connector, the latter being the most suspicious to me since my laptop can't be powered on with just the charger, but I first bought a new, generic battery anyway.
Turns out that battery couldn't even turn ON my pc. I then tried with the old battery again while it was turned off and it apparently was charging, with the orange "charging" light and all. I left it like that like for 5-6 hours, then I tried to turn it on, which it did for a couple seconds, because the battery didn't charge at all. I couldn't even get past the manufacturer logo.
Now, when I tried to connect it to the power again, the charging light wouldn't even turn on, new or old battery. That's when I tried checking with the multimeter.
Problem is, everything was reading fine; from the charger, the powerjack, even my most suspicious component the motherboard-powerjack connector.
I'm at a point of not knowing what could it be, I've tried turning it on with no RAM, HDD, etc. and nothing.
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
i have HP brobook 650 G1 some water fall in the Specker and the power Butten after a 3 days its work but when i but the charger and leave it in the laptop its not work . what you think its Borken ?
Hi, please make a tutorial video about how to check and fix short to ground on laptop motherboard, thnx
Do u have a hp 15-f233wm disassembly video?
Does this help? ruclips.net/video/Xhu9pPrjwnA/видео.html.
Hello, i have done all these tests and all looks quite fine but response from mother board or not switching on
Are there any signs of life at all? Lights? Fan, Motherboard, or Hard Drive sounds?
Can i know what model for laptop you are using for this video
Im sorry but I didnt retain that information :(
I’ve tried all of these videos but it still isn’t working all that happens is the power light turns on for a sec then off. The charging light blinks a really slow orange. Do you think maybe the mother board or CPU is the problem? Any help would be much appreciated thank you for the vidz!
You have tried all the troubleshooting steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
Bro i connected my phone in my laptop to charge and i forgot so it drained the power out of it and now the laptop is neither charging nor turning on theres no sign of life in it pls help me. I've followed every step that lead me to this video since the start. Im using a dell latitude 7270
For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Let me know how that goes :)
Hi I've watched both your videos for power adapter and now this. All 3 are raiding same voltage 19.6 the power adapter is 19.5. Still no power going to my laptop and turns on. What could the issue be? Thanks
Have you tried the other steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
@@PC_Monkey I'll try the RAM & cmos tomorrow and let you know how i get on
I have an HP laptop pavilion dv6-7028TX, It was working fine until I pull it apart to dust it out and put it back together. Now it won't power on.
I tested the charger, power jack, and power jack port on the motherboard for the correct voltage with a multimeter and they are all receiving 19 volts. What's the next troubleshooting step?
Thanks
Most likely something was left unplugged or even perhaps damaged if it was working normally before. :(
You have completed all the steps seen here? ruclips.net/video/P3I7dDpkJps/видео.html.
@@PC_Monkey 🖥️🖱️🐒Thanks for your reply bro... I discovered what it was, I fixed it. When I changed the thermal paste I didn't apply enough, I went back and reapplied the thermal paste, and it worked right away 😁
YOUR VIDEOS ARE VERY HELPFUL, KEEP IT UP 👍
@@selvin9845 Glad your all set :) Nice job figuring it out !!
My computer won't turn on at all. I took it to the Geek Squad and they told me there was nothing they could do to fix it but wanted to keep it. I did buy a new one but kept the Dell that won't turn on. Any help you could give me would be appreciated. Thanks!
Geek Squad really cant fix anything lol if they can even identify whats actually wrong.
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
Hello I have Acer laptop ,was working in perfect order ,but over 3 month's I dosmt turn on I kept covered by piece of clothing now doesn't turn on ,I tryed your video doesn't turn on but it charge the battery please reply me what is the issues on my laptop
For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)
Hi! I have an Ideapad L340-17IRH Gaming Laptop (ideapad) - Type 81LL. The charging port doesn't work (i have to wiggle my power cable for it to start charging). However, now, nothing works and I can't turn it on at all! Lenovo says it's "my fault" and it will cost me loads to have it fixed. Is it easy to disconnect and reconnect a new port? THanks¨
Virginie
1. For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Let me know how that goes :)
2. Yes, if the Power Jack is loose like that, most likely it needs to be replaced. You can install a new Power Jack, replace the motherboard that its a part of, or hire someone to do it as your best bets.
I have checked everything with your video's.. even power jack is working.. still my laptop is not turning on.. what to do.? Is there any power ic or anything? That i should check
If none of the tests in this video worked; ruclips.net/video/P3I7dDpkJps/видео.html then your left with the issue most likely being your motherboard. It would need to be replaced.
Do you have a video where you plug in the laptop? It charges the battery but won't turn on if you take the battery out. No lights come on at all
For a computer that does not turn on, try this video first; ruclips.net/video/kOBY4k2Mn_k/видео.html. Let me know how that goes :)
Question I have a mini desktop that when I plug in the ac adapter the power light on the ac brick turns off. Motherboard power port has 4 leads and then five pins that go to the motherboard . All pins register continuity is that normal?
You said desktop but also said ac adapter. Do you have a desktop computer or a laptop? Most desktops dont use an ac adapter.
Thx
Happy to help :) Always here if needed !!
Hi my laptop power jack port is not receiving the amount of voltage from my power jack. It can be repair? Or should I need to replace it?
If your power jack is on its own board then you can simply replace that board. If its part of the Motherboard, then you would have to either de-solder and remove it, then solder on a new one, or replace the motherboard.