Having a grown daughter myself, I can appreciate hiw Steve has patience with her questioning. I also give her a lot of credit for diving right in and not being shy about getting the answer she needs. She clearly knows how to handle a cactus! Lol
I had to laugh as She kept saying I trust you completely. That's why I called you. Poor Steve. She broke through his prickly personality. I'm not critical. Steve has 40 years of knowledge. But you have to carefully approach him the right way. It's like the big Ole Grizzly bear on the trail. Nice bear.😅
I’m painting someone’s house and their furnace stopped working over night. Thanks to the 100’s of videos I’ve watched of yours, I was able to figure out the issue and fix it for them. Steve, Thanks for the years of experience and videos you share daily
I ❤️ this customer. Wow. She kept pestering Steve until he finally explained the problem. He even showed her exactly how to light the pilot. This lady will never spend a cold night again. She will relight that pilot if needed. Steve has a wealth of HVAC information. But sometimes it takes prodding for him to clearly explain. Steve even taught me something about Co detectors. I understand it can be frustrating to talk with newbie customers. That need coaching. But sometimes that's what a HVAC guys job requires.
Steve I have found that the majority of pilot issues is the 40-50 year old pilots just being dirty. I pull em off wire brush clean them, clean the pilot orifice and they usually work perfectly. Just a thought
Saw a test where use a long wooden match with just the blower running. You put the lit match in the burner area and it will flicker if there is a crack in the heat exchanger.
Not an HVAC person but slept at a Holiday Inn Express Once. Furnace is way too old but impressed that it is in such good operating condition. If I were the home owner, I would want a video scope of the HE and a combustion analysis. If those were to check out, I would keep using it. That thing is a beast.
I live up North. Heat pumps are great AC units and they do a great job with transitioning between season's. But for full on winter -15 -20 Celcius. Your pushing it. Best to just shut it off and run another heat source. I use ETS units 1 upstairs and 1 downstairs. They are wonderful. Great heat.
Steve, I heard you turning on the charm for the lady. You should have offered her a ride in the bread truck and showed her how you can really lay some pipe.
I have that same monoxide detector for the exact reason you listed. Regular detectors are garbage. These are expensive but very sensitive. Sits in my kitchen which is close to my furnace. Everyone should have at least one.
@chrissipple1018 very true becuase when it gets to cold it still runs the eletric heat they really don't save that much energy and money I like the 80 percents !
@@chrissipple1018 Got family in the south and southwest. They work beautifully in both places. They don't even bother installing the heat strips in the southwest. With the winter electric rates around here though, even without kicking on the heat strips, you'd be paying a fortune in power to keep a compressor running hard in lower temps. I pay $85/month in gas in the winter for heat and hot water, and I keep it 73 and have a dual shower head that would make CA cry. I pay $250-300/month in electricity in the summer with the AC, which runs a similar number of hours each month as the heat does in the winter. I'll keep my $85 gas bill thank you very much...
She's smaaart and good questions.. Good diagnostician Steve)! I don't know anything a bout these things, just totally, a fan. People take for granted the 'Fully automatic' nature of their heating systems. That's how I start my through wall heaters when I need them. It has a 'clicker', like a gismo inside to start Pilot! Manual heat.
Gas valve = $200 plus labor? Wow... ...A legally blind friend of mine in Chicago just had one replaced by ABC for $1800. Please tell me the labor is $1600 because it sounds like sounds like my best friend was ripped off big time. Not everyone (or more likely ALMOST "everyone") else working in HVAC is not as honest as Steve Lav. Sad.
A good test is actually testing the gas valve by letting it open and close automatically. Keeping the valve open and turning the knob from pilot to burner is not a test. The Valve is Always Open that way. Turning the burner off by cutting the power off (power switch to the left of furnace) will close the gas valve. Turning power back on will open it. I have seen furnaces that blow out the pilot when the valve closes automatically. In both videos I never saw an actually gas valve "test".
She probably meant when the power goes out. And then of course Steve said how are you going to start a generator. Well she could have been talking about a whole house generator which automatically does it by itself.
I had a furnace, that heat exchanger went out and it cost well over $10,000 to replace furnace, air conditioner, and tankless water heater! The furnace was well over 30+ years old and the heat exchanger was Irreplaceable. I have a better 96% efficiency furnace!
Should check the ppm in the flue pipe to make customers safer. Oh shii you did check Nicee I was worried you wouldn't I never notice you checking in your videos.
Why you don’t test the thermocouple and gas valve? Just to verify. With multi meter 25mv open read good for tc Closed read with tc adaptor on valve 12mv or greater under load test Drop out should read 4mv or less within 180seconds valve coil should close. As long pilot is clean and hitting tc 1/3of the tip. It should be good. If not you need a new control valve. Or if you were getting less then 15 mv open read on tc you have a weak tc. Change out.
Have to disagree on heat pumps. We use a low temp Mini-split in Minnesota. Supplementary heat is required of course for days below -15 or so. But for most of our winter the Mini-split is sufficient. Of course, our winters are weak piss compared to what they used to be. 😂
I read a company that produces bio fuels in Iowa is going bankrupt so it is closing its doors. So maybe the north will get cleaner fuels that will help stop clogging up oil tank filters.
And hope she don't hold it down too long or she won't need a haircut for a long time I usually never give my customer instructions how to light a pilot because it can be a liability on yourself
I believe the yellow flame when tapping it is due to all kinds of rust particles and debris being dislodged.
Having a grown daughter myself, I can appreciate hiw Steve has patience with her questioning. I also give her a lot of credit for diving right in and not being shy about getting the answer she needs. She clearly knows how to handle a cactus! Lol
At least she is trying to learn how to do things for herself.
I had to laugh as She kept saying I trust you completely. That's why I called you. Poor Steve. She broke through his prickly personality. I'm not critical. Steve has 40 years of knowledge. But you have to carefully approach him the right way. It's like the big Ole Grizzly bear on the trail. Nice bear.😅
Homeowner vs. renter
I’m painting someone’s house and their furnace stopped working over night. Thanks to the 100’s of videos I’ve watched of yours, I was able to figure out the issue and fix it for them. Steve, Thanks for the years of experience and videos you share daily
I ❤️ this customer. Wow. She kept pestering Steve until he finally explained the problem. He even showed her exactly how to light the pilot. This lady will never spend a cold night again. She will relight that pilot if needed. Steve has a wealth of HVAC information. But sometimes it takes prodding for him to clearly explain. Steve even taught me something about Co detectors. I understand it can be frustrating to talk with newbie customers. That need coaching. But sometimes that's what a HVAC guys job requires.
Very smart lady. House comes first no games!
Steve I have found that the majority of pilot issues is the 40-50 year old pilots just being dirty. I pull em off wire brush clean them, clean the pilot orifice and they usually work perfectly. Just a thought
Saw a test where use a long wooden match with just the blower running. You put the lit match in the burner area and it will flicker if there is a crack in the heat exchanger.
Steven, sometimes you got to walk in with the tablet. LOL, "Your almost dead before the CO alarm goes off"
Good you gave that pilot some how you doin!! now shes good mama! :)
shes a "runnaah" now ;) 😆😁
Not an HVAC person but slept at a Holiday Inn Express Once. Furnace is way too old but impressed that it is in such good operating condition. If I were the home owner, I would want a video scope of the HE and a combustion analysis. If those were to check out, I would keep using it. That thing is a beast.
Steve, you are a true gent to take the time to explain everything like you did for that nice lady.
I live up North. Heat pumps are great AC units and they do a great job with transitioning between season's. But for full on winter -15 -20 Celcius. Your pushing it. Best to just shut it off and run another heat source. I use ETS units 1 upstairs and 1 downstairs. They are wonderful. Great heat.
Check the draft and chimney cap
Steve, I heard you turning on the charm for the lady. You should have offered her a ride in the bread truck and showed her how you can really lay some pipe.
Miss Molly close your eyes.
I have that same monoxide detector for the exact reason you listed. Regular detectors are garbage. These are expensive but very sensitive. Sits in my kitchen which is close to my furnace. Everyone should have at least one.
I agree heat pumps are good for down south but not up north !!! Have so many companies up by me that do heatpumps and they do not put out enough heat
@chrissipple1018 very true becuase when it gets to cold it still runs the eletric heat they really don't save that much energy and money I like the 80 percents !
@@chrissipple1018 Got family in the south and southwest. They work beautifully in both places. They don't even bother installing the heat strips in the southwest.
With the winter electric rates around here though, even without kicking on the heat strips, you'd be paying a fortune in power to keep a compressor running hard in lower temps. I pay $85/month in gas in the winter for heat and hot water, and I keep it 73 and have a dual shower head that would make CA cry. I pay $250-300/month in electricity in the summer with the AC, which runs a similar number of hours each month as the heat does in the winter. I'll keep my $85 gas bill thank you very much...
She's smaaart and good questions.. Good diagnostician Steve)! I don't know anything a bout these things, just totally, a fan. People take for granted the 'Fully automatic' nature of their heating systems. That's how I start my through wall heaters when I need them. It has a 'clicker', like a gismo inside to start Pilot! Manual heat.
Do you mean electronic ignition vs a standing pilot?
Another gas furnace video, nice 👍
Gas valve = $200 plus labor? Wow...
...A legally blind friend of mine in Chicago just had one replaced by ABC for $1800.
Please tell me the labor is $1600 because it sounds like sounds like my best friend was ripped off big time.
Not everyone (or more likely ALMOST "everyone") else working in HVAC is not as honest as Steve Lav. Sad.
What kind of CO monitor do you use at the vents?
Great Video as always. Thank you for sharing
A good test is actually testing the gas valve by letting it open and close automatically. Keeping the valve open and turning the knob from pilot to burner is not a test. The Valve is Always Open that way. Turning the burner off by cutting the power off (power switch to the left of furnace) will close the gas valve. Turning power back on will open it. I have seen furnaces that blow out the pilot when the valve closes automatically. In both videos I never saw an actually gas valve "test".
Those burners are definitely dancing when the blower kicks on…
Time to change the furnace
Or at least getting the finances together to replace it sooner than later.
Starting a generator when the pilot light goes out? 😂
She probably meant when the power goes out. And then of course Steve said how are you going to start a generator. Well she could have been talking about a whole house generator which automatically does it by itself.
Steve didn't sugar coat that conversation. 🤣
Nice work
I had a furnace, that heat exchanger went out and it cost well over $10,000 to replace furnace, air conditioner, and tankless water heater! The furnace was well over 30+ years old and the heat exchanger was Irreplaceable. I have a better 96% efficiency furnace!
Hey Steve and Miss Molly! Workin’ again ya’ll. 👍👍. You have a tough customer there!
Steve to the rescue
Should check the ppm in the flue pipe to make customers safer. Oh shii you did check Nicee I was worried you wouldn't I never notice you checking in your videos.
The questions people ask. 😂🙄🙄
Steven amazing work you are so great with your customers I learn lot from your videos thank thank you
You couldn't do anymore to teach her how to start they system Steve! Great video as usual, remain safe and keep the videos coming 👍 👌 ☝️ 🫵
Hello Steve!
Oh! Yeah,I remember this Lady, Hard Work! Dont think steve will be taking her Number?
to be continued....
Howdy Steve and Molly
She’s a sweet and smart young lady.
Maybe she should have just sat in your lap, so she can get a better view..?
good enough for this neighborhood
What’s worse, a leaker or a talker momma.
With a bit of luck Steve will get a squirter lol.
In communist Canada that’s around 700 can pesos for a supply and install
You lady's a sweetheart actually
Why you don’t test the thermocouple and gas valve? Just to verify.
With multi meter 25mv open read good for tc
Closed read with tc adaptor on valve 12mv or greater under load test
Drop out should read 4mv or less within 180seconds valve coil should close. As long pilot is clean and hitting tc 1/3of the tip. It should be good. If not you need a new control valve. Or if you were getting less then 15 mv open read on tc you have a weak tc. Change out.
I hope that You and Ms. Molly are Ok. You didn't do a video today.
Good job helping her out Steve ! Did she give you a cup of coffee & some bake goods before leaving?
You NEVER want to run an ohmeter on a thermopile gas valve. You'll be changing a $600 gas valve.
Blabber mouth is at it again.
She’s a talker momma
She'll talk the skin off an elephant !!!
Just give the pilot a little how your doing. The best part of that video was when you said it must be a female. 👍🏻
$200 + labor?
Most HVAC guys would probably charge more.
Have to disagree on heat pumps. We use a low temp Mini-split in Minnesota. Supplementary heat is required of course for days below -15 or so. But for most of our winter the Mini-split is sufficient. Of course, our winters are weak piss compared to what they used to be. 😂
Actually replaced the heatpump with a traditional natural gas furnace....much happier now.
Your winter electric rates are also less than half what they are where Steve is in MA...
we didn't have that option of gas. No ductwork as it was all electric baseboard.
@Bob.W. it had been gas years before so we lucked out.
I charge $400 for a pilot gas valve , it costs me $200 for a valve
Peppy customer.
Number 2
I read a company that produces bio fuels in Iowa is going bankrupt so it is closing its doors. So maybe the north will get cleaner fuels that will help stop clogging up oil tank filters.
1st
And hope she don't hold it down too long or she won't need a haircut for a long time I usually never give my customer instructions how to light a pilot because it can be a liability on yourself
Omg this lady talks to much.
Hello Steve!