Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S2:E16
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- Опубликовано: 28 июл 2022
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This PC's symptoms have been getting worse and worse with time! Can it be saved? By the way, if you live in the Orlando, FL area and have an issue with your rig, apply to have it (possibly) fixed for free today! gregsalazar.com/fix-or-flop
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#FixOrFlop 
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Since I started watching you, I learned so much about pcs and stuff and now I'm building my own. Thanks Greg.
Woot woot!
you could probably pass the A+ certification test as well.
The only way to reflash the bios is to get a USB bios programmer and put into motherboards' bios chip
no problm mooda fooka
I've found that replacing the case and then replacing all the parts from the old case usually fixes things.
Unless a part you buy is bought already with problems lel
@@CrazehGaming thats why he wrote "usually fixes things"
Can't go wrong with the NZXT H7 series :)
my guess on how the socket got damaged is the owner replaced his cooler and when removing the old one he pulled straight up (recommended motion to remove the cooler on any AMD is twisting little by little until free) the CPU along with the cooler therefore damaging the socket itself, this is very common on AMD systems as they have a retention socket that will allow the cpu to dislodge even when closed, my son had this happen when replacing his stock cooler with an AIO while i was at work and he couldn't wait until i was free to replace it, but that is only my guess and a theory
In that case, maybe it was Greg who broke the socket as when he pulled the cooler out, the CPU came out as well... Though I seriously doubt he did. From the way that socket looked, it has to have been damaged before Greg even got it.
@@dashkataey1740 Greg knows better and if he got any real tension he would walked out the cooler by twisting back and forth. Pretty sure the lack of tension on the pins meant the CPU basically slid out with the cooler.
@@dashkataey1740 not really possible, since Greg had the power issue before removing the cooler himself to review the socket, so the socket was probably already badly damaged when Greg got it
@@andrewalexander9508 I should have put a winky face instead of the three dots to indicate I was being sarcastic in the comment. Sorry.
@@JHunter1369 I should have put a winky face instead of the three dots to indicate I was being sarcastic in the comment. Sorry.
I love this series Greg! As an IT professional whom works for a small company now, I deal with everything from licensing to server setup to desk top support... Watching these videos is not only entertaining but really helps other IT professionals remember to keep themselves on there toes! Life chucks all possible issues at us...so do these darn poooters
I love this channel for the very same reasons. Sometimes you just have to giggle, take a minute and call it absolutely broken 😂
This may be one of the more satisfying to watch series I have ever come across. As someone who loved messing with broken computers, I am basically living vicariously through these videos. (smartphones and tablets made computers pretty rare here in the villages)
Thanks a ton for watching!
I love how Greg is slowly losing his normal expectations of broken pcs.
Well if you always see ridiculous broken PC's. You may as well start changing your perspective
Greg, when you tested his board out of the case, you forgot to connect the PCI-E Power onto the GPU.
Could have been the issue on why it not posted after it started powering on.
True, I actually missed that
I was about to comment that. Good eye.
I was waiting for him to figure it out but nope.. 😅
@@reamie same 🫣
That shouldn't keep the system from posting. The motherboard provides 75 watts of power through the PCI-E slot. That's plenty to power a GPU to boot. If you were pushing the GPU hard without the PCI-E power cable then it could cause problems.
Edit: I stand corrected. I was mistaken!
I, along with the people who watch you have learned a lot and we appreciate the information and how engaged this community is. One of the best channels I watch and have binged to date. Thank you everyone and Greg!
Always bought prebuilts, but your videos (this series specifically) made me want to build my own, best decision I've made in a while. Keep up the good work!
I would absolutely love to do what you do in these videos. Cleaning computers, replacing components, it's amazing. Even to get my hands on an actual PC would be awesome because I have learned so much from your videos such as how to diagnose a problem with a computer and attempting to repair it. I am officially saving up to build my own! Keep up the great work, I love watch these.
I have been surprised many times by the actual problem. I truly enjoy watching your content. Keep up the good work
This sadly looks like a Mobo that was ruined while switching parts. This is the first video where I just don't believe the person who gave you the system. No way this just happens one day while running.
What are you talking about I see this at least 3 days a week at my repair shop.
@@prue420 So you see sockets separate from the Mobo in systems just randomly while running three times a week?
@@prue420 do those systems also have loose and missing Mobo screws that randomly loosened and fell out just while being used?
@@breakdown7153 Yes almost every single one, for some reason when people build systems for the first time they never tighten the screws in or they stripped the screws or they only put in a few.
@@breakdown7153 Yes only in AMD boards and only the cheaper tier boards though
Thank you for continuing these, helps a ton.
ill never ever get tired of this magnificent series ... you always get something out of it ... and youll never stop learning new things
That light from the MB is specific for aorus MBs. When you switch the power supply on it lights for a second. When I did build my first pc I used an aorus board and I was afraid that I short it or something when I saw that XD. Thanks for some great content! 🤘
I had the same when I built my first pc with this exact board, if I read it’s name correctly. Freaked me out that my old power supply I was using to test all the parts wasn’t enough. Later I realized it was fine, lol.
I have a feeling he used to have a HP Pre-Built, but then he just transferred the critical parts (CPU?, SSD, GPU, RAM?), and the reason I know is because that GPU is used in EVERY HP gaming desktops, and I may or may not have done the same thing with my old Dell Pre-built. (*Cough* RTX 2060 *Cough*).
Thank you Windows 10 for this insight!
The same ram is used too lol and the fact that it is single channel
no way is that the real windows 10
Always makes my Friday when I get to watch the master Greg at work! Another great job, rock on 🤘!!!!
You are one tenacious (and methodical) dude, you get my admiration.
even though i know nothing about pcs, these videos make me feel like i know everything
If I can do this, you can, too!
Exactly how I feel.
Haven’t finished the video but that’s a socket problem. Happened to me a few months ago. Every time I tried to run a game, the pc would reset because the socket wasn’t holding the chip and delivering correct power. Swapped the motherboards, works like a charm now.
Gj Greg, fixing mystery problems, we all learn from these vids, thanks!
Hey Greg, loving the videos! Keep up the good work :) Love from Norway ♥
I feel that the socket damage was a result of the weight of the cpu cooler and its leverage on the top end of the socket when the owner was moving the tower, the owner dropped the tower and the force of that drop pulled the socket out.
I ran a hyper212 Evo with dual 120s for a period of 6 years without issue. It isn't the aluminum cooler that's screwed into a mounting bracket. That's why the bracket is there. Support.
that is quite unlikely. the sockets are made to withstand cooler pressure etc and the mounts to take any pressure and keep the cooler in place. so dropping it would not make that kind of damage to a socket. hells they ship pc's across the world with all kinds of big tower coolers and that never happens. i can 101% say that that was user error. thats exactly what will happen if you push the leaver past the upright limit
@@ickaruspranked I've ran both a hyper 212 Evo and an nh-d15 and haven't had this issue with either cooler going through a couple of different moves.
Hey Greg, great episode as always. Is there now an update on the socket retention?
Nice job on the repair. As soon as i saw that the socket was damaged - I had thought was the problem.
This is honestly such a cool series.
very cool to have informal videos. One of your videos helped me save my friends pc, thank you very much :D
Fantastic work as usual!
Thank You Greg for your channel, i have been watching for a few years.
This is a perfect video for me to watch hopefully finding out what happened to my old pc not sending signal back to the screen
I love this series of content from your channel I've learned a lot of good techniques for troubleshooting problems. Thank you so much for the content. Pulling the cpu out of the socket by removing the tower cooler alone is equivalent to turning on your car and pulling the key out of the cylinder while your car is running.
Subscribed!
I know you from colab-videos with YesTechCity a long time ago and i finally managed to watch a couple of your videos. I liked them. Nice work!
Thank you for making my day Greg
Thanks for watching!
love the channel, keep up the good work!
hey greg,
nice video.... i recently ran into a no post issue with my pc and it was so frustrating .Haven't removed any parts in any pc before and having 0 exp in solving the problem i cleared the cmos to no avail but then just before going to a repair shop i removed the ram and reinstalled it (i had already checked if it was seeded and it was ) and to my surprise it posted .
your videos are so helpful i was at one point hesitant to even open the side panel but now looking at u i have the guts to remove a ram stick..
kudos on ur fix 👌👍👌
same issue here, recased my ageing PC and added some new ram, wouldn't post so cleared cmos and nothing, taking out the ram that looked seated ok and reinstalling it cleared the problem and PC posted fine, just weird.
This brings back memories. Every time I see a system that has these same symptoms, it's always a dead motherboard. I've had it happen to systems I've built at least twice since I started building computers in 2008. That being said, I don't think I've ever seen a busted socket like that.
Yeah, that was a new one to me, but it definitely tells a story of a customer removing his cooler and applying an insane amount of force removing it incorrectly.
Mr. Salazar, you are a special kind of human. The work you do for your clients is top notch! It's easy to see that you are a kind and fun person! I hope life treats you well and you have many years of enjoyment in your world! You deserve it!!!
When I have strange problems like that. I take everything out of the case and hook it all up on the bench. that way you rule case issue. I do that to all system before I build them. Great video. keep up the great work!
Well i'm still subscribed and still watching your vidz ever since the start of the science studio days, even though i'm on the other side of this planet from the U.S. Thanks again for this very informative and helpful series. 🙆🏻♀️😁😄😆😂🤣
Maybe make a video about that socket? for example what could have been the reason for the damage. And maybe explain how to treat those sockets when swapping cpu's?. Cause i haven't found much info for that online. Great content by the way
Great vid as usual Greg! Thanks!
Hey Greg, wanted to say my thanks on these Fix or Flop videos. (I have to catch up to the last 5 or 6 videos of this series)
My Ryzen pc was acting up with random crashes to black and I saw memory controller related errors and when I "resolved" that with Disabling Global C-States. Then it acted up once more a little over a week ago and wouldn't turn on, but worked after almost tearing the whole pc down. Then the next day it was dead and not turning on at all.
With what I learned from your videos I was able to narrow it down to the motherboard and with the help of a buddy, got to test my R5 2600 processor and ram and they were good. Other parts were also good and I was able to test them on my older 4th gen i3 pc.
For now I'm using that i3 (as I save up for a replacement motherboard for the Ryzen pc), but damn its painfully weak compared to the R5 2600 especially since stuff I do recently depend on the processor heavily like compression/deocmpression tasks and compiling software.
Get an E3 1230 v3 and 1240 v3, maybe even 1231 v3. They are very, very cheap and essentially i7 4770. It won't be the same as your R5 2600, but it will hold you over.
@@b0ne91 Thanks for the suggestion.
I was actually considering upgrading the i3 pc bit by bit a few months back and processor was the first thing and I was choosing between E3 1230 V3, 1231 V3, and 1240 V3, but held off as other stuff had to take priority. Their prices mostly are close to equivalent of 40~50 USD in my country including taxes and shipping. Prices vary between sellers, but all of them are shipping from China.
I would gave to go down that route if ever I don't make it in time by mid August to afford and get a new motherboard for my R5 2600. And in case that happens I'll also have the cheapest among the E3 Xeons you mentioned on my cart alongside the MSI B450M Mortar MAX which I'm aiming for.
Thank you again.
@@b0ne91 Kept your suggestion in mind while I was budgeting for parts, and while I was able to also get a new motherboard for my Ryzen pc, I also did get an E3 1240v3, just waiting for it to come from China to upgrade from the old i3. Then maybe figure out a cooler upgrade later on down the line.
Thank you again for the suggestion.
Update: The motherboard didn't work well. It worked intially but within 3 days didn't anymore so I'm sending it back for a refund. But the E3 1240V3 I'm still waiting for.
I love your fix or flop series
greg fun fact, i've already saw both seasons of the fix or flop and believe it or not i've already helped a friend of mine that is in england (i'm from portugal btw) thanks a bunch for bringing this content
Hey Greg, I just assembled my first pc and it’s having the exact same problem as the pc in this video but I’m too scared to do anything with the CPU, would you recommend for me to take it to a technician if I’m too scared to mess up something? I also made sure the PSU is working and all of the cables are correctly plugged in (I basically did everything you did except for the CPU checking part and using a screw driver to turn on the pc, which I’ll try first thing tomorrow morning)
I had a similar issue including the flashing with this mobo before and after a couple of days of troubleshooting and nothing. I thought my build was done for and then after two days of not touching it, I tried turning it on without doing anything and it just worked.
Love this series Greg, been binge watching! Just a note, if checking to see if a cpu/board is bad, it's better to swap that cpu into a known good board, if possible. This is so you don't risk nuking your "good" test cpu in a bad board, also if the suspect cpu works, you know it must be a bad board. This way you can find out the issue in fewer steps, and with less ambiguity.
I slightly disagree with this. I don't mind risking a CPU over this, for one, because it's actually extremely rare that a bad motherboard actually nukes it. What you're suggesting also takes a bit more time since it requires a separate test bed for that specific CPU platform - and there are obviously dozens of those. Finally, you can't just automatically assume that the motherboard is fried if the CPU works elsewhere. There are still other variables to consider, including BIOS revision, debris (socket/pins), other physical damage, cooler mounting pressure, etc.
@@GregSalazar Yes, I agree, that all makes sense. My comment didn't go into details, my fault. Yes, I was assuming easy access to alternate parts, and by "bad board" I meant the board is the thing with the issue, and requires further testing to find the problem, not that its bricked.
Thanks' for the reply! I'm really enjoying Fix or Flop, and I'm always on the roller-coaster with you each episode.
Ah yes I've been waiting for a Fix or Flop Episode! I wish this series would continue more often ToT
another great video as usual always enjoy fix or flop
I have had the same issue with someone installing a cpu without opening the socket and just using the screws of the cooler to press it in. It broke the slot in the same way. Improper removal may also be a culprit.
Now that's just frustrating
Wish i could upvote more than once. That socket was really something!
As always another great video Greg as with other comments people should realise that forcing the Leaver back will damage the retention clip and as a result the CPU will not be in correctly. Thanks again.
wow, so that Passmark tester is an Aussie made product!! Win for me (as I live in Sydney), will need to get in touch with them to see how I am able to obtain one!
I didn't even realize they were based out of Sydney... explains why I can't find their products on Amazon hahah.
@@GregSalazar 🤣🤣, always works out that way! Keep up the great work by the way Greg! Love what you do!!
King! So entertaining! Love these!!
Greg, you need to grab a power switch off an old case, it will help esp when you are troubleshooting hardware outside a case.
I got one sorta like that on a brand new X570 Aorus Master MB, only my problem was CPU wouldn't sit flat in the socket, but instead rocked diagonally and wouldn't latch. Got a replacement from Amazon & that one works fine. Was tempted to write a CPU song called "Rock A Bye CPU, in the AM4 Socket.... " 😁 Keep up the great work!
Ik im late but Greg i really appreciate your honesty and transparency in these videos :D
another awsome video keep up with the great content greg
I love this series!
Love the series dude@
3:29 Me looking at the computer not even getting fan spin: "Wow that thing is as dead as a doorknob"
Greg: ... "dead as a doorknob"
Me: 👁👄👁
Shout out to that Cruzer thumb drive that looks like it's put in that work for many many many years lol.
I knew one of these days I'd need that cheap windows key. Thanks for the discount code boss.
Love the TUF motherboards. I have the X570 WiFi and it’s been rock solid.
I'm a Fix or Flop junky... Although I have bin fixing PC hardware and software since 2000 I learned some handy things! Thanks Greg. I'm a fan.
If the top plastic is bad, you can replace it. If the bottom, it is soldered down with the pins.
Just slide out the locking lever and slide the plastic to the big side.
Hi Greg! I've had the same problem with my Ryzen system (Exactly same flickering lights on the DRAM then CPU) when I upgraded my CPU recently after I've accidentally smeared some thermal paste onto my CPU socket and CPU pins. Thanks to another RUclips video, I've totally cleaned and cleared the thermal paste using a soft bristle toothbrush with isopropyl alcohol on both of the affected parts and blew dry the CPU socket and pins. You can try cleaning the socket again. If not, then I'll guess its the loose socket as you mentioned in your video. Cheers from Singapore! :)
How did you manage put thermal paste there? I'm genuinely curios in the answer so I don't make the same mistake.
@@neil1774 Firstly, i put too much thermal paste, then I forgot to peel plastic from the cooler. So when i removed the cooler, the CPU also got attached onto the cooler. (Same thing happened on Greg’s video) So yeah, when i removed the CPU, some got onto my hands and accidentally smeared on the socket. Clumsy me. 😅
Hey Greg, that socket is two pieces. the top cover and the arm pop off by using a screwdriver in the 3 holes by the lever. It looks like the one closest to the lever is not seated in. you might might be able to use a flathead screwdriver to pop that back in place.
WHAT was that BUG running over the table at 16:52 😯 I thought it was on my TV, but then I rewatched that part. It was creepy 😂
The blinking aorus logo usually means that there is a short somewhere.
Pretty sure fix that MOBO even by factory will easy but thing if they want fix it. Great job figuring it out.
that is crazy great video boss man
I wonder if the *Socket* damage related to the *Dimm slots* not working or are two separate problems, could have checked with a *Voltmeter* to see if there is power going to both *Dimm & Socket Slots* and maybe use a *Thermal Heat Camera* to visually see if there is any heat in the *Socket & Dimm connections*
my favorite series by you ever, keep up the great learning/teaching. 👍 👌 👏 🙌 ❤️ 💙 👍 👌 👏
Thank you very Much i have since Yesterday the same issue in my pc and you helped me to Discover that i have to change my motherboard
Again thank you
I've had this same thing happen to me to my B450-Aorus Elite V2 with the DRAM LED flashing to the CPU debug led and back to the DRAM. As a temporary fix for this, I found that removing the processor and putting it back fixed the DRAM led and allowed the system to turn back on again which might explain why you found thermal paste on the socket. In my experience gigabyte motherboards have some sort of bad design that might kill the processor if there are power outages that lead to the DRAM led thing to happen again.
Last week I had another power outage that did exactly that and this fix stopped working for me :/
Weird, that dram, cpu flashing back in forth happened to be when I enabled XMP most likely it was due to overclock settings being off.
It would never boot enabling XMP but I couldn't find it anywhere in the manual even though I just could repeat the same process and get the same light.
Highly doubt that's the issue but it was good to see it happen somewhere else.
Typically when that happens it's two issues.
One the cpu isn't seated correctly or there's too much pressure on the processor.
Second is the xmp profile saved on the ram has gone bad and it's probably safer to manually tune the ram than enabling it or just RMA it.
Nice Video Greg!!
Thanks for watching it!
Good hands on, unlike some of the other builders.
So quick question regarding the M.2. If its a choice between disabling 2 SATA ports or changing a PCI slot from X16 to X8 from using a M.2 slot. which would you choose? So i chose the SATA option because i only have 3 plugged in so i just needed to replug in 1 cable versus swapping a gfxcard.
Thanks for helping to advance my learning....
Just want to give Greg a shout-out. I have an old fx8370 that I built many years ago. It had an msi r9 380 in it. The other day I stopped getting video out on that system. I had a known working gpu that I swapped from my other system. Same exact symptom. No video out. The system was booting as I could hear the boot tones from windows 7. Even tried swapping out the hdmi cable. Same symptom.
I asked myself “what would Greg do?” Try a bios hard reset. Oddly enough that solved the problem. Thanks for the suggestion Greg :)
Weird resolution because the bios is as up to date as it will ever be. I haven’t made any changes to it.
For the record the mobo is asus msa99fx pro r2.0
I probably should look to build a newer system. Nothing over the top. Probably not any newer than 10th gen intel or the ryzen equivalent.
Anyway thanks again Greg.
at 11:30 it looks like you didn't plug the power cable into the GPU when you test the unit outside of the case. Then you swap the motherboard. I don't know if that was why you still didn't get picture once it powers on, but the socket was jacked anyway. Worth the swap.
question for you greg: what parts are you looking forward to most out of AMD & Intel's next releases quickly approaching in the next few months? will you be upgrading your personal rigs to the new AM5 or going intel 13th gen if you upgrade? any new features you are really looking forward to from the next gen of gpu and cpu? would love a video about these as well. love the content, keep it up.
I think I figured out the want happened. This was a prebuilt. The OEM GPU, the single stick of RAM, and the odd 5500 all add up to that. The owner, purchased a new/used mobo and case. Either the mobo was received broken or (by judging by the lack of screws) the own's lack of knowledge led to them opening the cpu arm all the way destroying the socket.
0:40 I thought he was going to say it, but I'll say it for him. Always, "expect the unexpected." - Big Brother reality TV show.
I kept staring at that single stick of RAM paired with a Ryzen 5 5500, that sent me. Greg please hook him up with a dual kit of RAM! That will seriously increase the performance for not much money!
I've seen someone do this by accident because they hadn't built a PC before, thinking the lever should go all the way back. The odd thing is it wasn't difficult to break.
Greg! I have a Gigabyte x570 Arous Ultra board with the same issue. Mine would only take ram in the last slot. I sent it to GB under warranty and they wanted to charge me $100 to fix what they said was a damaged CPU socket. Under Warranty!!! Seems that Gigabyte boards aren't worth investing in if you plan on replacing parts.
I have been dealing with the dang windows activation water mark for my windows 10 install and with one click I managed to get a product key for a fraction of the cost with Windows saved $180.00 USD :D thanks Greg!
G'day Greg & Lisa,
I think there was some deliberate dishonesty from the owner when explaining "It was working fine & then just stopped giving a picture" as the problem for this one, when you gave us the CPU name I immediately understood this one originally was a case of the installed B450 BIOS not supporting the 3month old R5 5500 & then the Socket being broken due to frustration or anger at it not working.
I would say to anyone hoping for Greg & Lisa to take on your repair be Honest, even if you broke it I am sure they will do their best to help you.
Gotta get some CRC electronics cleaner spray for cleaning out sockets.
Could've tried pressing the cooler down while booting to confirm socket damage/tension issue
Man, someone went all 'Hulk Smash' on that CPU socket.. that's crazy. I am wondering if it was maybe an over torqued cooler that damaged it.. I have never seen a socket twisted quite like that.
AM4 socket cover can be replaced.
That happened when with my old motherboard, I had no idea what I was doing when replacing the cpu and the cooler. I'm still scared to touch my cpu to this day
for pete's sake, please tell this viewer they need a second stick of RAM in there. ;)
Love this series of vids!
A new day, a new lesson learned from the great one
Greg forgot the PCIe power cable when he tested the Gigabyte board on the desk, so I wonder could that be the reason why it didn't POST? Though I guess the VGA debug LED would've be lit..
An idea for when you get and do this mobile is maybe to visit people who do Motherboard socket repair and BIOS repair on the way to show people that that can be fixed and to save more e-waste.
i had the same issue with this exact board. the retension arm was so loose, would not post what so ever,. Ended up just replacing the mobo.