Cloud Key Gen2 Plus
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- Опубликовано: 2 окт 2024
- A look at Ubiquiti's new Cloud Key Gen2 Plus.
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This channel is hands down the best place for unifi information. Thank you!
I'm sure Willie Howe may argue that :) 2 of the best Unifi RUclips Channels for sure
I bought into UniFi, because of your videos.
I am now eagerly waiting for your Protect video.
I want to see how to enable notifications for movement and more of the advanced features. Also, tips and tricks with the video feed and quality-- where's the point of diminishing returns (storage to quality etc.)?
I purchased one a few weeks back and really like it. Setting up a small NVR system with 8 G3 Flex cameras for my liquor store. Really like running the cloud key and the cameras with poe as well. Thanks for all your videos!
Pretty stoked that you put this out. I bought mine earlier this week and sold off my NVR and Cloud Key Gen1 within hours and made enough to buy it. My only splurge was buying the 19" rack kit for $120 with shipping. I'm excited to see this thing put to work. Thanks for the demo! I'm looking forward to more from you about it.
I got it running for one month now. It is a great unit.
Once you go Ubiquiti you never go back to consumer-grade stuff again.
😂 Agree, even though previously i only use 2x AC Lite for my home , when i deploy wifi at my store i prefer to use ubiquiti even though it is so expensive compared to another access point 😅
@@EdiUtomoPutra Ubiquiti is not expensive when comparing to other comparative alternatives in the same space.
Ubiquiti is consumer grade
@@cheekybastard99 I wouldn't say consume. I'd say prosumer? If that's a word. Above consumer but below enterprise.
EverythingEvo what exactly makes ubiquit not enterprise
Great video.
I have this product, had to wait so long to get it, because of shipping to EU was messed up.
I managed to migrate everything from the old cloud key to this one without any problem. Except when i removed the SD card from the old CK, and plugged it in to the new one, for some ODD reason the DPI feature got bugged and the database got corrupted, so I will have to do a repair on the DB when I have the time for it.
The unifi protect is the reason I bought the device. It is amazing for this price point that features / storage / hardware / software combo they are giving.
Ubiquiti is doing an amazing job with disrupting the market with their gear. I love them.
Great feedback - thanks!
@@CrosstalkSolutions Btw You are one of the reasons I bought Ubiquiti products. You are an awesome teacher and an overall humble guy. I hope your channel grows big, you deserve it!
Chris, another great video. If you push in slightly on the HD from the front, then you can easily unlock the HD latch. Worked for me. Thanks.
Thank you - just what I was waiting for - your unboxing and review of this one. I think I am going to upgrade from the Gen 1 and also get the rack mount. Will look nice in my little DIY home server rack. I'll upgrade that hard drive to a 5TB though - looks like only Seagate makes those although I am a WD fanboy. This will be nice because my NVR is on my media server right now so I can lessen it's load. POE is nice to keep cable clutter down too. Looks like a winner for Ubiquiti!
Man! You are doing a wonderful job with your videos! Keep Killing it!
Just a note about the POE vs USB-C thing I think you would like...
The Quick Charge "Capable" adapter you have has an automatic switcher built in. It will provide a basic charge current at first and then switch to the "Quick Charge" if it detects a higher draw of power than its currently providing.
I'm guessing that the Cloud Key is detecting the lower power source before the wall adapter has a chance to increase the amperage... causing the Cloud Key to shut down.
I imagine that the power source the device starts on is "Primary" and the other is a "Fail Over" that becomes the new Primary. So power will be drawn from the Primary until it's unavailable, and at that point, it will try to get power from the other.
This would mean that plugging the USB-C in first made the wall adapter change into the higher Amp setting, so when unplugging the RJ-45, it was already on the higher Amp mode.
A better USB-C wall adapter for this application would be a USB-C charger meant to power a laptop, that type of charger will always be providing a power source capable of the high Amperage the Cloud Key needs.
(The phone adapter is designed in a way that it won't waste power, saving you money in the long run.)
As of you posting this video, the rack mount is available in the regular store. It is not Early Access anymore.
Thanks for the info!
It’s just a bit pricy
Rack mount is nice option
Great video Chris, I have had one of these running for about 4 weeks with 5 cameras and no problems, It would be nice if you could assign a different ip to the unifi protect so on different vlan from the sdn controller, unifi products are great
To eject the hard drive without a screwdriver, first push on the front panel (the front of where the hard drive is situated), this will take a bit of tension off the slider on the base, then the slider can be moved with your finger.
I'll try that!
It kills me to see you kill that beautiful device with a screwdriver, just sqweeze gently and toggle switch....
Hey there! Thanks for sharing your experience with the Cloud Key Gen2 Plus. It's great to hear that you're excited about it and that it's working well for you. I'm considering getting one myself, so it's good to know that it performs well with UniFi Protect. Do you have any specific features or aspects of it that you really love, or any tips for setting it up effectively? Looking forward to hearing more about your experience with it. Cheers!
Is it possible to backup the recordings from the hdd to like a NAS so you can have more recordings saved?
How about Onvif-capable PoE-cameras from other brands? I don't want to limit my choices to one brand as I already have IP-cameras from other brands that I don't intend to replace.
I asked a tech from Ubiquiti on their 24/7 chat and they said that it does not support ONVIF
Hey Chris, Protect 1.5.0 is out (just enable auto updates for Protect and it will grab it), that version fixed a bunch of issues with the live view. I have Protect deployed at 1 site with 5 cameras and 5Tb HDD, it used about 2.5Tb in 1 month time frame. I do like Protect so far. Things I did not like: compared to Hikvision system it lacks line crossing detection and Protect has to use Ubnt's e-mail server to send motion notifications. With Hikvision I send e-mail to my local server that grabs image out of e-mail and runs it thru Amazon Rekognition to see if there are people or vehicles on the photo and only then send an e-mail.
P.S. 0.8.10 update worked fine for me, I had to click the upgrade 2 times though, first time it said something about failure to download.
P.P.S. Did you try a micro SD slot on Cloud Key yet?
Already upgraded after I edited that video.
So you can use the Hikvision IP cameras with this? maybe not all the features but they so work?
Can you make a video on how to set up the micro cameras with the gen 2 cloud key
Hi Chris,
A follow up video would be great - I'd love to learn the best practice in terms of configuring this device, particularly with PoE AP's and cameras - run on separate VLAN's?
When using UniFi protect can you link outside storage like a nas
I had issues too with automatic update of Unifi Cloud Key G2 (not the Plus-model) from 0.7.4 to 0.8.10. It started downloading the update but froze to "Downloading file 100%" state. I logged in to the cloud key using SSH and killed the wget-process (while Downloading 100% was on screen) and then the automatic upgrade continued properly to actually install the downloaded upgrade.
Great video, thanks. I laughed out loud when you said "I'll be right back after I import my sites". Then you return and say "it's been a few days because I had some trouble..." Been there!
Aside from Unifi Protect, what advantage is their for the cloud key Gen 2+ over the standard cloud key gen 2?
I had the same issue with the update. I was able to update automatically through the Unifi interface though
Awesome and very detailed videos. I am just planning on getting a PoE switch and 3 APs for my home setup so do I really need the cloud key? Trying to figure out if the cloud key is a requirement or a nice-to-have. Thanks a bunch.
Another well made, quality, and very informative video. Well done Chris. :-)
hello sir , i am facing problem in unifi pro wifi device of outdoor. I dont know why this device signal is weak. can you guide me which setting should i check ?
Great review, does it have UDM features, like blocking apps to users? like dream machine pro or SE?
I see you have an LR AP on your network despite calling the LR antenna 'marketing fluff'' :P I ended up going with 2 LRs myself, very happy with them.
I had it as a spare, so I put it out in my garage as a repeater.
Hi, let me ask you something... Do you know if the old uvc-dome camera model is compatible with this cloud key? And BTW, great video, as usual. =)
What exactly does a cloud key do / what is its function? I keep looking for videos that will tell me if I need one, but they all seem to gloss over it's functionality like this video.
A lot. The main thing I use my Gen 1 for is to access my network away from home. I am getting a gen 2 for xmas so I can see my cameras too. the gen 1 doesn't support video.
Aj - isnt that just like vpn? Access to your network? So whats the diff?
Great info, thank you. Regarding cloud management:
Can you add it to your own account and still let the customer get access to it through the cloud without having to give away your own login? Kinda like the way you can have a Google analytics account accessed by allowing someone else to manage it as well..
I had the same problem with the USG it’s a shame with a brand like this that everything works like plug and play and a big majority are private clients and not enterprises and they don’t know how to use SSH.
I had friend that help and that uses a lot of Unix commands because the commands that were on the forums and tutorials did not work, it was a really disappointing and very frustrating. Hopefully my friend update the firmware on the USG.
So basically this is only needed if u have cameras.. Right?
So the hard drive is only to be used with the UniFi protect only???? If so, that’s a waste for me bc I do not use their cameras. I’ll be returning the 4tb hdd and just keep it with the 1tb hdd
I talked to ubnt support and the said only drives that are 9.5mm in depth are supported. Maybe you can try with the drive you suggested? L Can you do a video on all of the things you can do with the key plus?
Hi Chris -
Two Questions:
1 ...
Will the Gen 2 Plus function without the hard drive plugged in?
I don't have (Ubiquiti) cams, so was thinking of just getting the Gen 2, But like you say, for $20 more (AMZ) .. hey.
2 ...
I'm currently running the browser based Unifi Controller on Win 10 (java enabled, etc.) and my Unifi network is all set up (thanks to many of YOUR videos)
With the Gen 2 (or 2 Plus, will I be able to Import my existing network into the Cloud Key ?
Or will I have to start over.
Note: I do NOT have a Ubiquiti Cloud account. Everything is local.
Thx.Joe
Great video, but I have a theory. Ubiquiti must be able to justify $20 more for the plus version because the storage that is in the non plus version is $20 cheaper. They must not include whatever soldered on storage that the non plus version has, and that is what the smaller partition is for on the 1TB hard drive.
I imagine they also justify taking a hit on the $20.00 extra for the Plus because it gives people incentive to buy their cameras.
Hey Chris. about that HDD release mechanism. It seems the HDD caddy is heavily spring-loaded. Have you tried pushing in on the HDD tray, and then releasing it? Might make it easier to release.
I’ll try that...
I like Ubiquity products, but they just keep having these tiny issues where functions don't work. very frustrating. great video, you Deserve a BEER!!!
17:33 (Edit: Ubiquiti is using QC with USB-C instead of PD ☹️) USB-C power is PD or Power Delivery. Quick Charge 3.0 is not power delivery. I've been able to get QC3 to rapid charge PD devices, but it's very flakey. QC4.0 is supposed to be PD compatibile when it comes out. PD also requires compatible USB-C cables, which many are not.
QC is basically dead, Google told all phone vendors they need to use open Power Delivery standard on USB-C.
I tried the PD USB-C plug that powers my Nintendo Switch, and the Gen2 Cloud Key didn’t like it. Only the QC 3.0 wall charger worked for me.
@@CrosstalkSolutions I checked out the datasheet. It says Quick Charge 2.0 or 3.0...stupid they used that with USB-C. Guess I don't have an explanation for the errors you saw.
Agree qc2pd is required.
Hi Chris, Screwdriver not needed to open HD tray. Just push in HD tray while sliding the lock release.
Your videos are great
My first ever experience with Ubiquiti gear (last week) was trying to adopt their 8port 150w switch and I ran into a similar automatic firmware upgrade problem. It took me a few hours to figure it all out since I was still new to their systems/concepts. Basically I could not adopt the switch because the firmware was out of date and I could not update the firmware from the controller. Therefore I went down a rabbit hole of figuring out how to ssh into the switch (after googling for default creds) and forcing a command line firmware upgrade. After that adoption happened smoothly. Pretty rough first customer experience but ever since it’s pretty slick.
Hi there. Would you mind doing a video on Let's encypt certs for the UniFi controller on this unit? There are many guides, but are largely outdated (based on previous versions of the controller). I have my own domain and have my CKg2+ behind NAT. Would be greatly appreciated. Love your videos!
Hi sir. What if it has 20 IP Cameras connected and it has also upgraded to 5 Terabyte. How many months the video data record could store? Or there is settings that you want to manage about storing of video data?
when you do the unifi protect may be talk a bit about the difference between the nvr system and the new system via the CK gen2 + hard drive. Will it replace the old system or can they work together
So this cloud key is only for cameras or does it act like a full controller?
Re: UniFi Protect. I’d just like to know what features it’s missing vs UniFi video. It used to not have full time recording capability. Not sure if that’s still true.
The main issue IMO is that you can't run UniFi Protect on your own hardware.
I've already found a few differences - I'll go in depth when I make a Protect video.
@@CrosstalkSolutions Awesome, thank you!
Spolier, enough difference between them, but I've ran mine for 4 months with little to no issues, 6 cams all g3 or domes.
dangerousmythbuster I agree, that is the main reason I went with UniFi, I see them slowly turning into Cisco.
I think that the problem with this CloudKey Gen 2 Plus issue is the fact that you cannot segregate the Management Network (for the cloud key management network) and the Security/ Video Network. I am not sure I want my camera on the same network as my management network on my network. I think that this need to added as an option to the configuration UI at some point.
The devices or containers need to see each other, so that wouldn't be possible.
I think that they could support VLAN in the UI so you can have your network management VLAN and the video VLAN. @@literallyawesome7611
I had similar issues upgrading my first gen keys. However I uploaded the file manually instead of SSH. I have 8 Gen 2 keys waiting for me at the office. Can't wait to deploy them tomorrow!
What is the use of Hard drive in Gen 2 cloud key plus
Hi Chris, thanks for all of your great videos. I am new to using Ubiquiti equipment and am creating a home network using all Ubiquiti. I would like to know if purchasing a Cloud Key Gen2 Plus is recommended for a home network ? Thank you.
Hi Chris, I'd like to know the same too, Thanks :)
Any way to connect a monitor for 24/7 monitoring or connect to a tv or both at the same time?
Please can you compare the Cloud Key Gen2 against the NVR.
They are different products.
The CK gen 2 is inline with the Unifi managements as well as the Protect line. The NVR is made specifically for the cameras.
Hi if I buy a Dream Machine Pro do I also need a Cloud key like this one??
I ordered the Cloud Key Gen2 Plus as soon as it was available in the Early Access Store and have been very happy with performance so far. I’ve already deployed 2 of these to customers (13 & 4 cameras respectively) mainly for UniFi Protect functionality since I feel it’s more in line with consumer security cameras without having your footage store in the cloud. Being able to scrub through video on a single camera using the iOS app is brilliant. With every update to UniFi Protect it has gotten much better to have near feature parity with UniFi Video. Now that the UVC G4 camera is in the early access store I’m curious if you will have more features available pairing this with UniFi Protect vs. UniFi Video. I know many people have complained that UniFi Protect is only available using the Cloud Key Gen2 Plus but it’s a relatively small price to pay. My customers love it & are already looking to add more cameras due to low cost & quality compared to other vendors. Thanks Chris for making another quality Ubiquiti video, looking forward to watching your video focused on the UniFi Protect platform.
If I have the UDM Pro SE, is there any reason to have the Cloud Key Gen2 Plus?
What would be the best way to stream all connected cameras to a Tv in the house?
Could you help me that if I plan to buy the Dream Machine special edition dpi I need this cloud key controller? Thank you for your help.
Is there a way to check how much storage you are using with this cloud key? Thanks!
Hi Chris,
It's interesting to see after you updated the FW on the CK the eMMC storage "shrinked" down from 25.49 GB to 18.70 GB. What could be the reason? Thanks.
Gerhard Tánczos That’s shoeing the available space, the updated firmware must have been a larger file size.
hi,, i have CK Gen 2,, but i have problem.. after finish i settup, and restart cloud key not runing and have masage " hard disk eror" can you help me,, i already tray change the HDD and same result,
thanks
I am having a major issue with my cloud heat it seems to be stuck in a reboot loop or Betty at not booting at all I’ve tried putting the device into recovery mode and downloading the latest software to the device but yet it never seems to boot up can you help me.
Does anyone know if it is possible to restore a Gen 2 Cloud Key back to original state? I.e. - even to remove the Ubiquiti ID that was used to manage it? I bought one off Craigslist but can't seem to fully reset it.
There looks like there is a micro SSD slot above the lan port on mine... ?
Are those drives actually suitable for surveillance use?
I don't think there's an issue with the drive as long as it's a small number of cameras. The bigger issue is drive space - you'll run out quickly if you don't upgrade.
Can I use this with the G4 Pro Wi-Fi doorbell or do I need some other Ubiquiti device between this and the doorbell? Or can I just use my normal Wi-Fi (non Ubiquiti)?
Nice Video as always...
Can this device be used to record and view unifi cameras?
I'm very late to this comment.
You can manage protect cameras using this device
Does not the network go over your poe as well? That is probably why it say network disconnected. Because you actually disconnect the network cable as well when you disconnect your poe :D
Does it have a super capacitor or a battery on-board in order to provide the graceful shutdown capability?
If battery, is it replaceable?
There is a battery on board and works well for power outages.
How many cameras is this supposed to be capable of running? What are the pros/cons to this over the NVR
They say 20, if someone gave me more than 20 cameras i'd let you know lol
This is a nice review Chris, and I'm looking forward to the unifi protect movie. I'm curious what the difference is exactly with unifi Video 3. Also keep in mind to not rotate the cloudkey upside-down when it is turned on! The hard drive for the recordings is an old mechanical hard drive, and they don't like rotating while it's running 😉
I've had the G2+ since it was in beta, have to say I'm not a fan of protect at all. It seems to lack many features of unifi video that I would call basic. In my opinion Protect should still be in beta, not polished enough at all to be sold to general public, much less deployed for a client. That being said, the timeline scrubbing feature is pretty cool
Good video as always. Question with the cloud key gen 2 plus if you dont have Camaras is there any other use case for hard drive in drive. Thanks
I don’t believe so, no.
Looks like still a few bugs in the firmware with regard to USB-C and PoE hand-off. I bet they fix this in later firmware updates.
Hi. I have Cloud Key 1, it works great. But I want to buy the cameras for the house and the best solution is buy Cloud Key Gen2 Plus. Can I simply copy all settings from Gen 1 to Gen2? I have unifi switch, security gateway, mesh, long range etc. Any instructions? Tips? Maybe a video? I do not want to have a problem pairing or plugging in :)
You'll have to go into the maintenance section of your controller and download a back up file (.unf file). From there you can use that file on the initial setup of CK G2.
@@joeguzman8396 Thanks. Thanks a lot. I was not sure if I can move this data from GEN1 to GEN2.
Love the Gen2+, love your videos. Thanks for posting them. I probably set up my network in the wrong order: my network is running fine and I have the Gen2+ controlling it but when I log into the unifi.ubnt site, my Gen2+ is not listed. If I discover the key, it says "managed by other device," and the LED never turns blue. I'm guessing it's managed by itself(?). I'd love some thoughts on how to adopt the Gen2+ into the whole of my topology on the cloud site. It's low-priority, I guess, since everything is up and running except the one blue LED on the Gen2+... Thanks.
I'm having the same problem here. Still working on it......
I have an existing network and a ubiquity cloud key that I’m trying to add, the console is on a laptop, I’ve seen online I have to back that up and restore the cloud key using that backup, but when I try to connect the laptop to just the cloud key I can’t get them to connect using the discovery tool…
Absolut fantastisc video. Thanks a lot!
The problems you had migrating your site has been a common ubiquiti problem for a while and one reason why we as an MSP don’t deploy their stuff to clients. Just not reliable enough. I run a full unifi network at the house and like it but if anything in the chain fails, I have spare equipment to get me back up and running, but we’ll never deploy their USG at client sites until they can implement proper UTM features like what you get with Fortigate, Sophos, Pfsense, etc. We use Meraki AP’s and Catalyst switches even at small clients. We’ve yet to have any pushback on the price because that stuff is bulletproof and the clients have extra piece of mind.
I really want to like the ubiquiti stuff for more than prosumer and small business use but without even a basic SSL VPN capability and proper IPV4 firewall rules, their stuff will stay in the home networks for us :(
Always love your videos! Thanks for the review!
I have a g3 an about ever two weeks it just quits working I unplug it and plug it back in and work for about the same time
my cloud key gen 2 plus , when doing setup says no internet connection, how resolve this ????
Will this work with my Synology router [rt2600AC] and network that has Ubiquity switches? (or is this only going to work with a Ubiquity Router). I bought one and I connected it - it gets an IP from the Synology Router but doesn't see any clients on the Ubiquity switches.
I already have UDM-Non Pro. How do I adopt this to my existing UDM controller? When I set up the CKG2+ it comes with its own controller; so after the set up, I would end up with two cloud controller: UDM and CKG2+
hi, tell me, there is a separate equipment from Ubiquiti - it had modules such as Uhifi
PROTECTION, ACCESS TO THE DOOR. Without a security gateway.
I'm having issues my device LCD, it doesn't show the Mbps for Unifi Protect nor the Unifi Network section... anyone had issues with it ?
More than a year on, is there any rumour of a Gen3 any time soon? Considering buying one of theses Gen2 units to replace my flakey home build but if a Gen3 is due, I'll hold off.
One concern I have is the use of a 2.5" non-surveillance hard drive. How do they survive 24/7 use?
New to this. I just fished a bunch of PoE wires and want to install cameras. Is this the easiest way to view UbiFi cameras from my phone? We're on rural internet (Verizon) so I don't want this uploading all video to the cloud. I would rather log in and view its local data. Is that what it's doing? 3-4 cameras max.
Can I use NON UBNT POE security cameras with this ??? Not really happy with Amcrest..
I would imagine cloud access through a VPN is fine and secure?
so this device I can use it it to control my ubiquiti switches , got 3 48 port PoE, and ubiquiti cameras? upgrade the hard drive to 4-5TB and use it as the camera storage space?
another question, i'm going to VLAN the cameras to a separate network and put this device on that separate vlan, but my switches management will be on the regular network, is that an issue or should I just move it all to the vlan network ? and only manage it from the vlan network
Thanks for video, ;ove your channel.. Would like to know if you have insight into how the Unifi NVR will/ will not integrate with Protect
I have the G4 Doorbell Pro. Based off your video, if I get the Cloud Key + and connect it like you did, will it pick up my doorbell? I only plan to have 4 cameras or so, what else do I need to run all those cameras? Thanks!
OK....so I'm assuming you need a Ubiquiti network switch to be able to connect to your devices via your Unifi Login, right? Otherwise you're stuck local?
If I plug this into a Unifi switch 16 PoE 150W with just an ethernet cable will it work without a PoE injector? Those are annoying, i have one unifi wifi LR and for some reason wont power with just an ethernet cable but my other one does.
Why are you willing to accept all of these glitches that plague Ubiquiti products? I want to like Ubiquiti, but it really sounds like it’s non-ready-for-prime time junk that will be a giant time suck.
Hi I am not a big tech guy so I don’t know about about this stuff. But I Ian looking for something to store phone photo’s, videos and some documents for my small business that I run out of my home. I like that I can access this anywhere and I will eventually add cameras. But for now main purpose is cloud storage. Is this product able to do those simple task I need.
I know I could just use Google Docs or something like it but I just don’t fully trust it.
Is there any way to separate out Access point users to LAN Users on the Cloud Key Plus Gen 2? Was good seeing how many on Wi-Fi but now I have added a Ubiquity switch it shows everyone on LAN too.
If any unifi gear doesnt update with automatic option do manual with url but make sure that its ... and not ... It doesn't seem to like https for a reason that i haven't figured out. Maybe problems with ssl cert?