iPhone Can Not Restore Error 9 , 4005 , 4013 or 4014
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- Опубликовано: 21 фев 2020
- In this video we will go over the iPhone error 9 and when trying to restore using itunes !
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FIXED!!!!!After a week of not being able to fix this error 9, I downloaded iTunes on a windows laptop and restored the phone. The software update kept failing but each time I restarted the update the software had transferred to the phone bit by bit. After about 6 times of it failing and me restarting the update, it finally restored my phone!!!
That's great!! Glad we could help!
Did your bar go up each time or stay at zero? And then just work on the 6th time?
@@zachlee2714 I also have the same question mine shows the download bar but didn’t even download anything and restarts
I can confirm this solved the problem for me March 2024, just keep repeating the update process when failed. Thanks for the suggestion, solved my problem.
@MasmydaMusy that will take soooo long tho but its worth it. I cant wait to finally be able to use my 2 iphone 12s again! I had to biy a new one because of the error
Glad I am not the only one, I tried literally everything you did as well. My previous iPhone 6s Plus got this issue, although it's not the end of the world since it's not my main phone, it sucks that it went from functional to non-function after updating it to the latest iOS.
Yes bro there is way
Press and hold volume up and down and power button together for 5 seconds and release the down volume and keep holding on up and power for another 5 seconds than release the up volume and keep holding the down volume and power for another 5 seconds
Than connect it to the iTunes
100% working
@@user-kb7lt9cf2u is it when the phone is off or when it’s stuck on the apple logo or recovery mode
@@user-kb7lt9cf2u hey bro
@@user-kb7lt9cf2u doesn't work. Tried multiple time. Took it to best buy and they did the same thing multiple times. Still bricked.
@@renoxboakyeacheampong1273ipod 3 here
Please put not a fix or something in the title... I'm searching for a fix not a whine
Seriously, thanks for wasting my time listening to you "feel bad for a customer" and "there's nothing you can do".
He is sharing so maybe someone can come up with a solution... we are here for a solution... so he came to say that this is a tough problem, and if somebody has the solution, that one will share... you guys complain a lot!
You wasted my time
@@pattycait The issue is hardware. Apple will have you try a different cable and update itunes etc which are the tech support steps of "is it plugged in and does another appliance work from that outlet?" Generally the device storage has been near too or at full before an update. The user will have had many warnings that storage is getting full and to free space via itunes or cloud. These will have been ignored. The device has then tried to install a 3-4gb update without sufficient room and has led you to this comment. The device will no longer charge sufficiently in boot strap mode so now the troublevis doubled, it has not sufficient charge to proceed and nor the memory. The fix is to rip it open and swap the nand for a clean one or bin the device. How many warnings did you cancel and ignore before the tech wasted your time?
Error 9 has multiple causes, not one definable ilI, even the most experienced hardware engineers struggle to fix it/define it as its basically a sick device without clear causation if you went to the Apple store they will just tell you to buy a new device. At least this engineer here gave it a go as opposed to Apple who will do nothing for the customer..
Got Iphone 6 here it doing some strange behavior with itune it popped up as error 2009 with microsoft store version of itune then 4005 in the apple itune software. Since the phone has a broken screen not sure of the home button or repair history
I got this error 9 as well and its very frustrating, I will never buy Apple products again ever!
@ces plays roblox No use, i tried .
upgrading the imac 2011 to high sierra works if you have an installable version and if you reset the clock to a date before august 2019.
What do you mean
Very honest mate, thanks - albeit a bit depressing because I have this exact error and lost a some data important to me.
try turn off security (password,touch id , face id before restore) it block data transfer once the phone auto restarted ! it work for me!
@@zackfair872 how do you turn off security?
after extracting ond restore everything, there comes a pop up message stating there an error (4013) hgow to fix this shiit! mcbook is in updates i have original chord with me! howwww
I've been having the same problem for a YEAR!!! So annoying. I literally just found my ipad air and I'm probably gunna be up all night trying to fix it.
@@DrQupax did u fixed it, please respond and how u did it. Please and thank you
@@AndyTheChuky did u fix it ?
Im having the same problem right now. I changed the screen and im getting this error when trying to restore because the phone was trapped in a boot loop when trying to turn on the phone. I think its a software issue whereby the phone (iphone 6s) has an old version of IOS. I am trying to update the software first before restoring and hopefully it works 🤷🏾♂️
did you ever fix it?
Hi , I'm in the same way to enter in error message (9) that is happen when I changed the Screen
so did you found the sol ?
@@alihamza86 did u find a solution
I literarily have two phone 6 in my possession with this same error 9 or 4013, did all they posted on their support site and called them last night, they instructed me to update my Windows and Itunes, which we did, but the error persists. One of the support I talked was like my phone is old, so it means when my phone is old, I cant use it anymore?????, I am now scared because I just but another Iphone 6s.
thanks it works now!
From what I’ve experienced I get this error code when the phone is water damaged. I know this might sound stupid but just give it a few days to dry out and it started working again. For me
i was working and it was raining outside, i assume that water got inside my phone, the back of my case was wet. the same night it died because the battery fell to 0 and when i got home i plugged it in. after two hours it still wouldn't turn on, just a charging screen, it was getting charge just not powering up, then it began to cycle the apple logo then a quick green flash and the apple logo again. after a while the green flash went away but i am presented with the support message every time i try to power on my phone, and after iTunes restore error 4014, I've tried at least 6 times now. do you think i have permanent water damage, or will waiting hopefully have the same outcome as you?
@@mr.sprite54 hey bro, did you fix it? i have exactly the same issue from working outside, holla back
Is there a fix now? I have an iPhone 4 that I always turned on every now and then, and today I wanted to back up the photos on that phone to my cloud and for some reason it’s stuck on the apple logo. I tried to update it on iTunes and I keep getting this error…
It happened to me, I went to the apple store and they did some checking and finally, they told me it hardware issue they can't fix it.
have you fixed it by now? I have same problem need a solution, thanks
Hi , is there any update? , because i’m facing the same problem now
I had this issue (iphone cant be restored ...error 9)
And i read one of the comment here he said just change the charger or restart ur laptop
I did what he said and it worked !
Thank to him
Any updates of what happened?
I just had this happen on my iPhone 4 I’ve had for 10 years now. 😭 Every once in a while I turn it one for nostalgia sake and this one time I decide to use it crapped out and did the reboot loop. This error 9 comes up now each time I plug it in to iTunes. Must be a motherboard issue.
Yes bro there is way
Press and hold volume up and down and power button together for 5 seconds and release the down volume and keep holding on up and power for another 5 seconds than release the up volume and keep holding the down volume and power for another 5 seconds
Than connect it to the iTunes
100% working
@@user-kb7lt9cf2uyou kidding?
I got the same error on my iPhone 7 plus while updating ios. Apple authorized service center asking me to replace phone by paying a new phone price.. My phone was in absolute working condition until i updated the ios.. There is no repair option it seems.. This is so frustrating and never expected from apple atleast.
This happened too me any advice
Same here. Iphone XR working perfect until iOS15 upgrade and the phone bricked. Tried using iTunes for restore, then error 9. Took it to Apple and they got the same error several times and told me to pay $399 for an exchange or pay full price for a newer model. This has to be done on purpose by Apple to force users to upgrade. My XR was working just fine before the update. For this reason I'm back to Android...
my phone is currrently having this issue where the updating and restore just wont fix. brought into apple and because i am out of warranty they just offer replacement. no udgrade allowed or credit because phone wont get pass the apple screen and into home screen to qualify. shame.
that's awful, thanks for letting us and other know your experience 😀
Devin Nguyen hey, wast your phone in warranty?
Yeah, cool, I have the same issue. 500 kilometers to the closest official apple store, and there is quarantine... WTF Apple, I'm angry
I heard it’s a NAND issue reball and reconfigure it.
any solution to this error 9? i'm trying to restore an Ipad 2 and I'm stuck on this error
I had the same issue yesterday when I tried to revert from iOS 14 to iOS 13.6 and every time I tried it was giving me the error code and after 3 hours trying to fix it, it was really just as simple as I didn’t have the latest version of iTunes installed. If you have this issue and you think iTunes is up to date, double check and try again. And if you get past that error code and you get error code 14 it’s just a connection issue with the cord, at that point try a different USB port and start the process again. Hope this helped!
I am sure that im at the newest itunes version and my cable is brand new in fact i have bought two new cabels and nothing happend its still error 9 im trying with it since last night and its pissing me off
@@wrench1731 you had done it?
Thanks Dr Stromboli, this has just been helpful for me. I could sort out this error 9 changing the cable.
💯 thanks bro ❤
did you get to fix it? My iphone is on error code 35, do you guys have any idea what I can do with it?
I am not sure of the error specifically, but according to the apple support website:
If you see one of the errors below, you might have a hardware issue:
1, 3, 11, 12, 13, 14, 16
20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
1002, 1004, 1011, 1012, 1014, 1667, 1669
I appreciate your rant and I'm ready to leave apple for these reasons. Why make a top of line product only to have it become obsolete after a few years. My iMac can only go so far and my older phones that I have as backups have the same issue... meanwhile Android users can simply update and move on without spending another 800.00
Until they also become oudated too
ok to whoever is looking for a solution.... these errors are signature repairs with no specific point... sometimes a simple nand format in purple mode may resolve the issue... but.... most times it is due to a failure on the board and usually in the same place... think of it like a piece of cardboard and there is a middle point of the cardboard that is more fragile because the middle part is the easiest to bend... in the iphone 6 and 7 models u get that mid section right up next to the sim card holder... so that signature failure can be from a simple capacitor to an ic... noting that the bigger the ic the bigger chance it has to have damaged pads in that section... so simply measure all components along the mid section of that line to see where your problem is.... somewhere along the line some component is not receiving or sending the right signal or current and the bootstrap process doesnt complete giving u that error.... note that as an example a simple change of the tristar which is located next to the sim tray sometimes may resolve the issue in the case of the iphone 7.
Can you please help me with my problem. I’m restoring my lphone and then when it comes to verifying iphone software then it stops and shows error 9 and the iphone goes black screen
Did you find how to fix it ?
Mee too,did you find a solutin???
hey,i know this videos pretty old but i run into this problem today! keep trying to restore the phone! its' super tedious i've tried to restore the fone maybe 10 to 15 times but it's finally worked and the phone is fresh! literally as you were saying the phones basically fried mine came back to life
I've tried to restore but it said error (4014) can anyone tell why is that? Is it bcuz of lcdñ
Fix! I had the same issue with error 4013. I tried to fix many times but nothing helpful. I left the iPhone X and MacBook off for a bit around 15 minutes. Then, I turn the MacBook on and I tried again! Finally it’s restoring by iTunes. So annoying.
we tried all posible way techicians from diffrent shop and even thru mac center. yet they keep on saying hardware issue, so frustrating and makes u feel sad.
This issue is related to the iPhone running out of space and not being able to reflash the software because it's out of space. Apple needs to be held accountable. I literally just ran out of space on my iPhone and it restarted on me. It's stuck on Apple logo and now trying to reflash the software doesnt work.
Funniest answer 😂
Same here
just the same issue and i tried just everything you said in fact when you were talking i thought i was looking in the mirror
iphone 4s error while installing new sogtware pls help
I have a 4013 issue with my iphone 6 plus. so annoying because no matter what I do I cant fix it. please help me Guys!
I'm having the same issue. Same phone but with different codes, 9 and sometime 4013. I've tried almost 10 times already but didn't seem to work out for me. :(
Just keep trying again and again. Even when it keeps saying error. It worked for me. I kept trying again n again,like 5 times and worked
Did you update the phone or did you restore it?
anyone fixed this thing?i have same problem with my iphone 6s
It's happened to me recently, and my phone was working just fine before an OS update, so I went to Apple Store, in the apple store and they said to me that it was a hardware issue, without any solution, well the solution is to buy a new phone, for me, this is not something coincidental, Apple is changing and is not for good.
My old Ipad showed error 9. Like some comments here, I tried again and again. And finally it worked after I tried like 10 times and used 3 different computers. 1st I used my Macbook, 2nd I used iTuned in my son’s PC, 3rd one I used iTunes in my windows laptop.
I had the same issue. After trying 10+ times it finally worked. Try to hold power button and home button together for 10 secs when the error message shows and try again. It'll finally work!
Wooo! glad you got it working
what you don't have a home button?
I recently Decided to sell out my phones and two of them my iPhone 6 and iPhone 6s plus, where iPhone 6 was stuck in bootloop but my iPhone 6s Plus passed the restoration process but I'm again stuck with my iphone 6 showing code error 9
Guys if this helps try a different cable that all for me or restart your desk or laptop
These both helped thank you so much 🙏
Try using different cable. I had the same error and I used different cable ( Original Apple Cable) and it worked fine. Actually the other cable that I used and it was not working was also from apple.
You are right, it was the cable, I changed the cable too and it works, thank you!!!
I’d like to suggest take off all peripherals such as screen and camera then run iTunes , it worked for me
Just lost my iPhone 7 Plus and 6S this past week trying to update to iOS 13.5.1.My daily iPhone X is on iOS 13.3 and I’m staying put because I’m afraid It’ll happen again
Ibslimm well This happended to my iPhone X 😤
Yes bro there is way
Press and hold volume up and down and power button together for 5 seconds and release the down volume and keep holding on up and power for another 5 seconds than release the up volume and keep holding the down volume and power for another 5 seconds
Than connect it to the iTunes
100% working
ممكن عربي اخي ؟
Thank you for having this up!! Def gave me closure that I wasn't the only one experiencing this. Trying everything on this comment thread that others have tried. Please keep this up! Also, my issue is the 4013 code. Phone died, plugged it in to charge, apple logo came on, screen flashed green for a millisecond then black. Apple store say it may be due to hardware. Installing latest software and trying again!
We all need some closure, hope it works out for you
hey did it work? i have 4013 now and can't seem to find a solution
@@mehulmanian Seems to be an issue with one of the flex cables > apparently typical for when the earpiece gets contact to water and corrodes (water damage in the front sensor unit > causing a short circuit > causing the phone to shut-down during boot
Experienced Error 4013 with the same symptoms as you, seems like there was a short circuit in the front sensor unit due corrosion by water damage. Disconnecting the came helped, replacing the unit would probably solve the issue.
@ thank you, disconnection it helped
I get the error 9 also but the repair shop says this is basement IC issue😕😕
was trying to restore my iphone 7s plus and it kept giving me an error 9.
turns out all I needed was a new wire! sometimes it's the small things lol
As a technician myself, I was getting very frustrated with this problem. I personally hate the fact that apple is an open source like android. This is them monopolizing, trying to charge ridiculous amounts of money for repairs.
Same on my 6s :(
Same here
I replaced my display I think this display is a problem he face the same issue he replaced the display 🧐
Thanks a lot all everyone for the experience. My iPhone X died almost 1.5 years back. Apple store and other iPhone fixing stores said it's not possible to make it work. But finally yesterday, I was able to make it work. I did the below steps.
1. Connected phone to laptop using original iPhone charging cord.
2. Enabled restore mode. (single click volume up, single click volume down, and long-press main button until you get a prompt on iTunes)
3. clicked on update iPhone.
It failed 2-3 times but finally, it did work. Be patient with the process. it takes time but I made it work.
wow, thanks
Literally just happened to my mom last night on her iPhone 7. Ive been up all night trying everything. So frustrating.
i got this on my IPHONE 11 PRO MAX!!! i updated yesterday it was being super slow since I updated so today i decided to "restart" my phone, and then i received this stupid error. i am so upset called the 1800 my iphone and no help. can't even go to the genius bar!!
did you ever get it fixed?
Happened to me as long as their is no water damage call apple support and they should help you get a new phone for no extra cost
I have this problem I had to go through all my cables and I used a brand new never been used oem cable and it fixed it just keep trying you might have to go buy a new cable from Apple but it’s better then buying a new iPhone
You need at least 2 million subscribers, very helpful content, my iPhone 6 has Error 9 and I had done a hack job by taking some spacers made of plastics in between the LCD and the A8 chip, and it sometimes helps it boot up, but it’ll randomly shut down and boot loop.
thank you for the kind words
Try using a different apple cable. It worked after i swapped my ipad cable with my iphone cable!
5th gen ipad air. i tried pc reboot, device reboot, retried through itunes a few times and it finally worked after about 4 or 5 tries. very frustrating thing to go through. error 9. thanks for reassuring me it wasn't user error. it's an apple thing.
I have the same issue and it’s frustrating.
What’s up?
Hey guys I just tried a different cable and a word after trying multiple computers so use different cable after my third one it seems like working
my XS is givin me error 3600 when you try to update the Iphone. how can I fix it.
Replace cable !!!! It Works !!!
i got the same issue with one of my customer and with all researches its end it just to tell the customer to go to apple which is i already know they will not help him to fix it, but to offer him with a new phone.
shame on apple!
did they offer the new phone for free?
The problem is the device(s) have been jailbroken changing the software whoever jailbroken it didn't temple the jailbreak before they tried to uodate it that causes error 9
I had the same message. Replaced the battery. And then after 6 tries of trying to restore it it finally turned on
Got the same crap on my iPad Pro. Looks like it's time to go and scream at some iTool at the Apple Store.
Lol
I try on my on my iPhone 11 Pro and still the same.. error 9 so I took it to Apple and they did it.. I was like wtf same thing what I did I get what your going on about Apple is hiding something
The problem was solved when i used the original apple cable and all my data was restored thankfully
It’s usually because your computer needs to be updated
How the fuck can Apple get away with this? Unbelievable.
Guys. You don't have to do anything just keep trying and trying to update. It would work. I just tried 4 times and now its working fine.
Same worked for me, just trying over and over again, March 2024.
@@MasmydaMusyim gonna try with my two iphone 12 phones. I bought the second one because of error code 9 and i switched to a samsung galaxy z flip 5 because the other 12 did the same thing!!! Apple is ridiculous
Hey guys, might be an odd sounding fix but I had this issue and tried everything like this guy in the video said, it turned out that I just needed to use the official apple charging cable that comes with the iphones in the box, for whatever reason its like the update/restore gets declined by apple due to the cable? No idea if thats the case but for whatever reason, using the official cable worked for restoring and updating my iphone 8 plus in itunes
my apple cable still doesn't work
I fixed it using Apple configurator 2. You lose all your data but it worked for me. It may not work for you.
Thanks bro so much. I used the regular apple restore and it kept showing me diagnostics after restore. When i used this it fixed itself. Also fixed the issue with power button not working.
what is that
@@mubo25 No problem glad I could help.
@@Queeshandle It is an application that you can download from the App Store on a Mac.
I had this on a iPhone X "The iPhone “iPhone” could not be restored. An unknown error occurred (9). 1304.FFFF" same result as you, stuck... thx for the story I am not alone in this ;-)
Nand problem . Purchase a ibox mini for nand flasher
Hi where I can get ibox
this is very frustrating, I dont want a new phone but I guess I have no choice!
Try original apple cable first. If not :(
i changed a battery on a iphone se(2016) the new battery was making the phone stay on apple logo(on/off) so i decided to put the old battery back and even with the old battery it was stuck on boot loop,but before changing the battery the old battery was operating fine as far as the phone coming on,the only issue was the battery was old and it was draining fast.
Now the phone is just stuck on boot loop,finally i tried restoring the iphone and now i am stuck with error 9...its doing the same exact thing,starts the restore process then gets stuck on "verifying iphone restore with apple" then error 9 and back to itunes screen.
I tried multiple computers,cables,even a different port...I think its the apple servers stoping the restore process....
It sucks now i have to buy another iphone for my customer because its not there fault...Apple is a Bi^%$ somethimes...
I like your movie Gladiator
🤣😂
i had it
never solved it
If you disconnect the 3rd party iphone screen while restoring the iphone the error is gone
How
Works, 100% recommended
on my iphone 8 i keep getting these errors over and over The iphone could not be restored. an unknown error occured (1100)
An unknown error occurred (0xE8000065)
AN UNKOWN ERROR OCCURED ERROR 75
AN UNKNOWN ERROR OCCURED 9
Been having error 4013 too
Then how you commenting
Did i just watch this to hair u say u dont know how to fix this...
Error 9 has multiple causes, not one definable ilI, even the most experienced hardware engineers struggle to fix it/define it as its basically a sick device without clear causation if you went to the Apple store they will just tell you to buy a new device. At least this engineer here gave it a go as opposed to Apple who will do nothing for the customer..p.s You missed the hundreds of other devices that he fixes?.. Instead of complaining about nothing you could generally learn how to make/save money watching him fix stuff.
Same Problem on 2 of the 5 Family Phones 8. 4 Adults users since the first Iphone came out. Hello Android.
i wonder how many people would buy a new one after this happen, (i think about that)
Apple really needs better support
Really sad, I'm having the same issue with my iPad and I have no hope because I'm in Africa. So stucked
I have it and can’t resolve mine
You are not alone 😢
@@lapfix ive been told by apple that the charging port is one of the most common issues for error 9. so i replaced the charging port on mine and it worked no problem
After hours of searching youtube videos for a outcome, i left it on my desk for a day came back to it and it had stop re boot loop mode and turned back on.
Just breath, i know its stressful, keep persevering, currently looking at bullet proof phones.
Same problem here. iPhone 7. It sucks.
It's from the charging IC, there's a short
You sure ? Cause i have the exact same issue with my 11 pro max
its the nand ship must be replaced , its the chip that controls the network
use only original parts to fix an iphone and there will be no problem..if this iphone has already been fixed with a bad lcd or battery maybe the problem comes from there. Sometime changing the network while restoring can fix the problem.
Just lost my $1100 iPhone 11 after a year of use to this...
نفس مشكلتي
The solution was using an original apple cable!! Stupid but it solved it for me
Just spent a hundred dollars fixing my screen just to find out my iPhone can work any more I have iPhone XR what do I do guys