I am being told by a support rep that the video is incorrect. you only load the 24x24 mat using the first line and any OTHER mat and no mat media is to be loaded using the 2 loading line. This video has been out for 2 yrs and NO ONE at silhouette thought to have this corrected?
I can't find information anywhere if cameo 4 pro will be discontinued. If so, it would be a shame since it was a good idea for those of us looking for something more versatile and larger as a pro version; even with the various cons already known as loading the mat, excessive noise, etc.
Hello, I would like to know how I can contact the customer service team. I bought the cameo 4 pro in February of this year. A few months later an alignment problem with the circles began. I wrote and they gave me some instructions but they didn't work. I wrote again several times as I have not received any response since. I have sent many emails, written on Facebook and even called but until now I have had no response and my machine is still under warranty by Silouhette and continues to have the same problem and even others since then. Thank you
Do we need to load the cutting mat only as directed or we can put it upside down? Because my mat has a lot of deep cuts, maybe this can hinder cuttings...
I am wondering which is the best way to get support as I sent an email a week ago and still have no response as well as commenting on videos with also no response. I am very new and I finally figured out how to print and cut a heat transfer for dark shirts and it was SUPER NOISY I thought it was broken! The settings that the cameo chose were blade 3 speed 8 force 7 and it cut through into my mat and shredded my text so I reduced them all to one and wasn't as bad but still cut through to my mat. What do I do? tia :)
The chat feature is the fastest way to get support, as the support staff does not actively monitor all the RUclips video comments. www.silhouetteamerica.com/contact Make sure to test cut whenever trying a new material. It is not a quiet machine, but you get used to it. :)
Silhouette has a specialty mat that allows you to scan with your scanner and then cut with your Silhouette machine. Please see this class on the PixScan mat. ruclips.net/video/19VoNFEgKsQ/видео.html
@@julianadelamura 3 metters/sec? Are you sure? Mine do at the most 30 centimetres/sec, on a straight line MAYBE. But if you cut curves, or, CIRCLES, be prepared for a loooooong time waiting. hehehe The cameo is an excellent kraft machine, and I hope they upgrade the speed on these "pro" ones.
The Cameo 4 and Cameo 4 Pro use exactly the same blades. Make sure when you purchase your blades that they state they are for the Cameo 4 (which includes the Pro). You may find this blade guide helpful. www.silhouetteamerica.com/tools
good morning ! I'm from Brazil and I don't know where else to go, I'll report here what's been happening to me for over 20 days - cameo pro - studio updated itself - an infinite firmware search appears with no option to click - I've already removed the new studio and added the old one - old studio doesn't recognize the cameo pro - I've already sent an email to silhouete america - brazil - I've done everything, I've lit a candle and nothing in this world makes this machine cut - or anything - it just keeps looking for a firmware update - detail, I've already left the machine on all night all day and nothing changed this state - I've already reset it - good despair is my name, there are no videos from Cameo Pro to help me, and not even a single light on this issue - crying a lot over here. I've already sent emails - I've already put it on RUclips, and so far no response from absolutely anyone, I've done everything I saw on RUclips and on the silhouete america website, I'm losing a lot of work - I live off this job, I have no other income - and there are more than 20 days without the machine cutting. I'm looking for help. gratitude
no REPEAT JOB function??? No flash drive port??? why would i buy it. i own a small business that uses multiple machines and would cut routine jobs. the repeat job function and stand alone features from cameo 3 really helps a lot. so unless it has the repeat job function and flash drive port, i wont buy it.
What a disappointing product. Bluetooth range is comical. Noisy. Loading tray is poorly designed. Calling this a Pro model is hilarious. It's about as amateur as it gets. I thought my old USCutter machine was bad but it looks far better after owning this Cameo Pro.
Thank you for the calm, gentle, easy listening voice and concise, easy to understand instructions.
Yes 24 inches is a go!
XLarge: 46-48 23 x 31 ½ in. (58 x 80 cm.)
None of the free designs loaded into my library. How can I get them?
Love love love
I am being told by a support rep that the video is incorrect. you only load the 24x24 mat using the first line and any OTHER mat and no mat media is to be loaded using the 2 loading line. This video has been out for 2 yrs and NO ONE at silhouette thought to have this corrected?
Wooow! just in time for Christmas !
Love Silhouette/Great JOB Woohoo
I can't find information anywhere if cameo 4 pro will be discontinued. If so, it would be a shame since it was a good idea for those of us looking for something more versatile and larger as a pro version; even with the various cons already known as loading the mat, excessive noise, etc.
Hello, I would like to know how I can contact the customer service team. I bought the cameo 4 pro in February of this year. A few months later an alignment problem with the circles began. I wrote and they gave me some instructions but they didn't work. I wrote again several times as I have not received any response since. I have sent many emails, written on Facebook and even called but until now I have had no response and my machine is still under warranty by Silouhette and continues to have the same problem and even others since then. Thank you
Thank you so much. Very helpful.
NICCCCE!!!!
Do we need to load the cutting mat only as directed or we can put it upside down? Because my mat has a lot of deep cuts, maybe this can hinder cuttings...
Could the Kraft 3mm blade, be used in the cameo pro ?
What is the paper brand u are using
Which blade i need to cut leather on cameo pro ?
Is it coming out in canada the same day ?
Is it a stand that you can buy for it
I am wondering which is the best way to get support as I sent an email a week ago and still have no response as well as commenting on videos with also no response. I am very new and I finally figured out how to print and cut a heat transfer for dark shirts and it was SUPER NOISY I thought it was broken! The settings that the cameo chose were blade 3 speed 8 force 7 and it cut through into my mat and shredded my text so I reduced them all to one and wasn't as bad but still cut through to my mat. What do I do? tia :)
Thought I was the only one! It sounds like it's singing when trying to cut. Have you figured it out or still nothing?
@@cyanste just told that they are just that noisy so I guess just have to deal with it as long as it works that's all that matters lol
The chat feature is the fastest way to get support, as the support staff does not actively monitor all the RUclips video comments. www.silhouetteamerica.com/contact Make sure to test cut whenever trying a new material. It is not a quiet machine, but you get used to it. :)
@@cyanste The singing sound is normal. :)
What If We Dont Have A Laptop?
Cool
doesn't scan then, that would be a great idea if it did, unlike the brother models do....
Silhouette has a specialty mat that allows you to scan with your scanner and then cut with your Silhouette machine. Please see this class on the PixScan mat. ruclips.net/video/19VoNFEgKsQ/видео.html
Where do I find the serial number on my cameo pro 4?
mine was on a label on the back side of the machine, right side
and the cutting speed? is the same in all cameos 4?
Yessss!! 😁
yes? =(
oh no...
@@fernandocampos3042 I thought it was a Good thing.. Haha all of the CAMEO 4 can cut up to 3 meters/s..
The cutting speed is the same for all three Cameo 4 models, including the Cameo Pro.
@@julianadelamura 3 metters/sec? Are you sure? Mine do at the most 30 centimetres/sec, on a straight line MAYBE. But if you cut curves, or, CIRCLES, be prepared for a loooooong time waiting. hehehe
The cameo is an excellent kraft machine, and I hope they upgrade the speed on these "pro" ones.
Are there special blades for the Cameo4 Pro or what blades can I use?
The Cameo 4 and Cameo 4 Pro use exactly the same blades. Make sure when you purchase your blades that they state they are for the Cameo 4 (which includes the Pro). You may find this blade guide helpful. www.silhouetteamerica.com/tools
I didn't get prompted to update the firmware, did anyone else?
You will only get a prompt to update the firmware if it needs it. The newest machines being sold already have the firmware up to date.
Saldrá de colores? Para esperarme
So far the Cameo 4 Pro is only available in white.
good morning ! I'm from Brazil and I don't know where else to go, I'll report here what's been happening to me for over 20 days - cameo pro - studio updated itself - an infinite firmware search appears with no option to click - I've already removed the new studio and added the old one - old studio doesn't recognize the cameo pro - I've already sent an email to silhouete america - brazil - I've done everything, I've lit a candle and nothing in this world makes this machine cut - or anything - it just keeps looking for a firmware update - detail, I've already left the machine on all night all day and nothing changed this state - I've already reset it - good despair is my name, there are no videos from Cameo Pro to help me, and not even a single light on this issue - crying a lot over here. I've already sent emails - I've already put it on RUclips, and so far no response from absolutely anyone, I've done everything I saw on RUclips and on the silhouete america website, I'm losing a lot of work - I live off this job, I have no other income - and there are more than 20 days without the machine cutting. I'm looking for help. gratitude
no REPEAT JOB function??? No flash drive port??? why would i buy it. i own a small business that uses multiple machines and would cut routine jobs. the repeat job function and stand alone features from cameo 3 really helps a lot. so unless it has the repeat job function and flash drive port, i wont buy it.
Is there Cameo 3 pro? Did I miss it?
No solo Cameo 4 Pro
There are not multiple sizes of Cameo 3. Only the Cameo 4 has a regular, Plus, and Pro model.
uspto :)
What a disappointing product. Bluetooth range is comical. Noisy. Loading tray is poorly designed. Calling this a Pro model is hilarious. It's about as amateur as it gets. I thought my old USCutter machine was bad but it looks far better after owning this Cameo Pro.