Meta Quest | Troubleshooting Controller Drift
HTML-код
- Опубликовано: 26 авг 2024
- Controller drift is a common term used when a controller's joystick no longer responds accurately to your input or when they move, or drift, on screen without touching it. Follow the steps if you're experiencing controller drift on your Meta Quest Touch controllers. To get connected with our support team, please visit: metaque.st/Sup...
To get connected with our support team, please visit: metaque.st/Support
Fun Fact: none of these will help if it's stick drift. There's something g wrong with the actual components itself
why 69 likes and no reply💀
the fact that this is still an issue with the quest 3 is disgraceful. I dont own one, but I had a lot of issues with quest 2 stick drift, and meta denied warranty because I had moved to a different country. Buying a device for 500 dollars, and then having to buy a repair kit is actually criminal
Bro do you even think about the price it would cost ?💀
Or how about use higher quality sticks in your future products. Boom. Issue solved.
Magnetic contact tech maybe...
If your problem still isn't fixed, try using some electrical contact cleaner and putting it inside the joystick.
This is the way and fixed my Q2 controller drift.
Great solution! This has worked for me and my son.
Electrical cleaner will destroy your controller more over time. Use deoxit f5
@@gabrielruiz219 i've been doing it for like the past year, my controllers have no wear.
When your thumbsticks drift, the problem is at the thumbstick, not your tracking.
You'll need to buy a repair kit and repair the thumbstick yourself with a proper guide.
Alternatively you can replace the controller if Meta sells replacement controllers.
Exactly. I don’t get why they say a mirror or bad lighting means stick drift. It’s really weird.
Yeah, I don't know who greenlight this video, but they're an idiot.
I have drift on my left quest 2 controller and at this point, I'm going to pry out the faceplate with a screwdriver and clean the dust out, which is what I read in a REAL guide to fix drift.
People don't have to buy anything, they contact support and get it replaced.
The Quest 3 controllers have the exact same joysticks as the Quest 2. @ImaRainbow already tore one apart. I think they swapped out the joystick piece to prove it. Same repair kits for the Q2 will work on the Q3.
@@Sofian375 If people didn't have to buy anything, why are there DIY guides on repairing thumbsticks yourself?
If you're out of the warranty window you're kind of on your own unfortunately.
Just chuck the controller across a room and it will be fixed that’s what I do
Lmao, I appreciate the humor and sarcasm. 😂
nah that works so it’s fully broken and u need to buy a brand new one with no problems
The fact this is still an issue in the latest model is concerning. My Quest 2 controllers are so badly affected by this it's made it almost unusable now. Keeping prices down is one thing, but to the detriment of the devices performance as a key component is unacceptable. Cheap and nasty build quality.
Yeah it sucks but for some reason my quest 3 controllers lasted longer than my quest 2 controllers getting stick drift
It’s either Meta did that or I just somehow took good care of my controllers
you guys are getting drift problems this soon?!
They use the same type of stick as the switch controllers and have been in every controller since quest was released. Even the $300 quest pro controllers have the same type of stick (mine just started) Internal plastic that wears easily over time and usage.
When my Q2 sticks developed drift after a year and a half, I fixed them, perfectly and completely, and they stayed that way. It's been almost 2 years now since I fixed them and they are still flawless. But you guys go ahead and just keep telling people to spray contact cleaner or alcohol or whatever, I suppose you're the geniuses, right?
Just get Drift Blockers for your controllers. Man I wish one of these companies would work out a deal with me or more people support my invention. ❤❤😊😊
Meta missed the mark here, most of those won't work at all. Just provide stick recalibration for all Quests and the PC app. I haven't checked on them lately, but the Q3 seems to have that now. Problem mostly solved.
NO WAY, this video with upload in my birthday, no way
better fix the Elite Strap with battery, is not working for a lot of people including me 🙄
Hi Kracy! 👋 We're sad to hear about your experience.
We would love to give a hand, so why don't you reach out to our Support team? Here's where to find us: www.meta.com/help/support/
can you guys add a update where you fix the music on the quest 3 because when you try to listen to music on the quest browser on the q3 it lags out and sounds weird
Hello there! 👋 Thank you for reaching out to us. Having issues with your headset not being able to listen to music on the browser with your Quest 3 is no fun, and we would love to get you over to support and have this looked into! To do so, please reach out to our amazing team at Meta Store Support 👉 www.metaque.st/Support. Getting your audio back on track would be amazing! 😊
"Check your environment for LED lights" so... what do I do if my whole house have only LED bulbs? D:
Hey there! 👋 We'd be happy to answer your questions about using your controllers with LED lights. Concentrated exposure to LED lights could cause potential drift issues and interfere with your headset reading them when playing. For this, we recommend that you ensure your area is free of small lights, such as Christmas lights or LED strips. If you're having trouble with this still, feel free to reach out to our awesome support team through this link: www.meta.com/help/support/, and they'll be happy to help you out so you can get back to enjoying VR! ✌️
Hmm yes you have joystick drift and you need to check for mirrors.
This video is beyond a joke.
Thanks will definitely try these! My issue is though my left controller stick moves backward 80% of the time when I am pointing the analog stick forward. Is that normal? If not how can i fix this? Thanks.
Hey there! 👋 Since your controller is giving you a hard time, we suggest that you try the troubleshooting steps on the video! If the issue persists, the best way to get you back in the game is to contact our amazing Support Team! Here's the link: www.meta.com/help/support/ 🤗
@@MetaQuestVR thank you so much! May you all be blessed! We look forward to your exicting new games!
@@DevilishKira is that happening with your Quest 3 Controller? This soon into the release? holy crap
Hey there! Thank you for bringing this to our attention. We understand that your left controller moves backwards when you're trying to move forward and know how this can affect your gameplay. No worries; we're happy to help. If you have tried the steps above in the video and your issue still persists, please contact us at support here:www.meta.com/help/support/ so we can look into further options for you!
@@MetaQuestVR will do, thank you!
most of the time drift is caused by gunk getting into the base of the stick. just squirting it out with electrical contact cleaner solves it for me
None of this is going to fix stick drift.. The fact that Meta made this video instead of using better stick actuators is insane. Not to mention they act like sending them in is no big deal but that would mean 2 weeks without the controllers.
Are the controllers easily taken apart to get to the joystick gubbins like we had to with quest 2 controllers (to spray wd40 contact cleaner)? I’m assuming at some point I will have to
the face plate is glued in place
@@KUIJEN8659so was the quest 2 controller,your point is?
@@shanehumberstone5262 that it's in the way to get into the controller? You asked a question and I gave details.
Hello, Shane! We kindly advise against taking apart your controllers or using any specialized cleaners. If you encounter any issues with your controllers even after attempting these troubleshooting steps, please consider reaching out to our support team. They're always ready to lend a hand! You can contact them here: www.meta.com/help/support/.
Hi Shane! We understand the need to ensure a comfortable controller for VR gaming. We do not recommend removing the rubber covers from the joystick. If you are needing assistance with an issue you are experiencing with your controller, then we ask that you contact support at www.meta.com/help/support/ so that we can help. Let us know if you have any further questions, concerns, or have trouble contacting support.
except for removing debris, all of these wont even help at all. the problem isn't from the tracking, its from the controller its self. i have began to experience this with my left quest 2 controller. its so annoying. i think the best solution is to recalibrate the controllers.
Hey there, @theelusivepopcorn! 👋 Thank you so much for sharing what works best for you to the community! We wanted to share with you that you can also unpair and pair the controllers to the headset as well to fix controller drift. We hope you have lot's of fun in the world of VR! 👍😀
I’ve tried recalibrating left controller, and it did help a very small bit, but it was not a cure; I’m going to try what Meta suggested in deactivating controller and reactivating. Hope this works for you as well.
Hey there, @theelusivepopcorn and @Richard Beauchamp! We see you folks are reporting some trouble with you controller's joystick, and we wanted to pop in to assist further! for this issue, we definitely recommend recalibrating your controller's joystick using these steps: www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/touch-controller-drift/. You can also clean your controller using the approved methods listed here: www.meta.com/help/quest/articles/headsets-and-accessories/product-care-and-best-practices/clean-your-meta-quest/. Let us know how these steps work out for you both and we can continue from there!
Hi there, @theelusivepopcorn and @Richard Beauchamp! We just wanted to follow up, as we haven't heard back from you. Let us know if you were able to try the steps suggested above and if those worked for you. We look forward to getting you back on your VR adventure!
@@MetaQuestVR hello thanks for checking up on me and my controller lol 😆 I haven’t tried the unpaired and pairing of controller I have to learn how to do that first before I try. I did yesterday clean my left controller with ethanol, alcohol and Q-tips as very careful not to use too much and that it air dry took the batteries out when I was doing it. Thanks again. I’ll try that unpairing/pairing
i need help badly so my left controller is really screwed like it's got major drift i try fixing it but i cant and i don't have the stuff i need to spray it with and i hit it
now it wont connect and when it does its all over the place so i was just gonna use my previous one i had but the problem with the previous one is when im in vrchat when i face my controller the the left so in game my hand is showing my palm to my face it kinda just flys off slowly and when i face the ring of the controller at me it fixes i need help or advice on how to fix it please help me
Hey SPAWN! We understand that you're having issues with your left controller having a major drift and won't always connect to your device. Although, when it does connect there's major lag issues with it, so let's not waste more time and get you started on a few troubleshooting before we proceed.
- Remove unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller, covers, etc.
-Change the controller battery and check the LED status (blinking, solid, or no light at all)
Please let us know if the issue has changed, if not, please send us a PM! Please select our name to get to our profile page, or click here: metaque.st/CommunitySupport Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Hey @SPAWN Just circling around to see if you had any additional questions or challenges! metaque.st/CommunitySupport will be the best option for us to help you out!
What genius had the bright idea to use the same crapy joysticks for the Q3, like the Q2 had? Oh my god...
non related to the video but, is it safe to use one of them glasses cloths for the headset. the tissues which have those soft spikes at the edge.
Hey there 👋! We were scrolling by and noticed that you had questions about cleaning your headset, and are always happy to see our users asking questions especially when it comes to the care of your VR product. Provided here 👉www.meta.com/help/quest/articles/headsets-and-accessories/product-care-and-best-practices/clean-your-meta-quest/, you can find detailed information on the best ways to clean your device, as well as what to avoid!
If you have any further questions, please let us know and we will be more than happy to help 🙂.
This is really silly, I’ve had my quest 3 for 2 weeks now my left controller is drifting! And I’ve tried every method suggested not fixing the problem at all!
Hey there @Dominieq! 👋 We want to do all we can to try to get you the controller help you need. Your best bet will be to reach out to our wonderful support team so that they can look into this issue and work with you to find a resolution. You can reach out to them by heading over to this link. www.meta.com/help/support/ When you do please make sure to detail the troubleshooting you have already tried so that they can get you the help you need quickly!
Hi @Dominieq! Reaching out to see if you still need assistance with your controller drift issue? If so, please drop into our DMs at www.meta.com/help/support/ and we'll be happy to help!
thx
Does the WD-40 contact cleaner work?
Hey there, Mrswhatsit! 👋 We know having controller troubles can really take the fun out of VR, so we'd be glad to lend a hand! To start, we do want to let you know that we don't recommend using that specific cleaner for your controller. In case you need it, here's a link with all of our recommended best cleaning practices to keep in mind: metaque.st/ProductCare.
If you're having some issues with drift on your Touch Controller Joystick, we do have some troubleshooting aside from that first cleaning step. We highly recommend removing any unsupported third-party accessories that may affect button movement or controller detection (such as controller covers, controller attachments, etc.), removing the battery from the controller for at least 30 seconds, and unpairing/repairing your Touch Controllers from the Meta Quest mobile app. Should any further issues pop up, please reach out to our wonderful support team here: metaque.st/Support! 🙂
LED lights? Not good considering bans on other lights.
putting my controller into the microwave won't help, noted
Please sell a "Deluxe" package : quest3 with quest pro contrôlers
I'd love to buy one instead of dismantling this tight packed device
but just by looking at its pricetag hurts me physically, especially pro version
I know meta haven't started milking our data on these device so needs some subsidizing but god the price
are you talking about controller drift (when the controllers do not track accuratelly their spatial position in 3D space) or stick drift (when the analog stick's position is not properly recognized due to debris or a faulty joystick)?
Hey there! 👋 This video goes over possible troubleshooting for both controller tracking drift, and controller joystick drift. If you're having any similar issues with your controller after trying out those steps, we'd love to do all we can to get you back in the action! Simply reach out to our wonderful support team using this link here: www.meta.com/help/support/ 😊
I think there's a problem if not even a month after release @MetaQuestVR is putting this in their RUclips page.😂😂😂😂
Why are you blaming it on our microwaves
Maybe if you weren’t updating ever half hour we wouldn’t have these problems. I am sick if going to settings and redoing what you think I want.
Fun fact if we have stick drift after 4 mo.ths of use... that's a defect. No co trolley should start to die this soon
Hey there @Max Stafford! We hate to hear that you having controller issues. 🎮 Here are some trouble shooting steps we think you should try:
1.Remove unsupported third-party accessories that may affect thumbstick motion or controller detection. For example, controller covers, controller attachments, etc.
2.Remove the battery from the controller for 30 seconds. Try a new battery.
3.Unpair and pair the controller to the headset
4.Recalibrate the controller joystick range and deadzone
If you still need assistance please do not hesitate to reach out to our support team www.meta.com/help/support/, they would be more than happy help you! 🙂
AYE! just slap it works like a charm
How can I fix debris in my controllers I keep having to send my controller back
Stop using your Quest 3 in a sandbox. 😊
Hey there! We understand you'd like to know you can fix debris in your controllers and know how this can affect your gameplay by not doing so. No worries; we'd love to assist you. Could you please try these steps below:
1. Clean the controller.
You can also use compressed air to remove any debris inside thecontroller.
2. Remove the batteries from the controller for at least 30 seconds and replace them with new ones.
3. Unpair and pair the controller again to the headset.
Please let us know if this works for you!
Hey there! We're just following up with you to see if the steps we provided for you worked! We look forward to hearing from you!
@@MetaQuestVR no luck with all the steps :(
@@Thezuule1 don’t have a quest 3
Stop recognizing my feet as my hands please! 🙏
wtf does Led lighting has to do with stick drift? hilarious...
Had to deal with this BS all the time with Quest 2 and now it's happening with Quest 3. Make it easier to get support instead of jumping through hoops with troubleshooting tips that don't work. It's your CHEAP joystick component.
or put better joysticks in....
I was just about to buy a Quest 3. These troubleshooting videos have me worried. I think I‘ll wait a bit more.
How much do you need for Christmas
its called wd-40 people
The electrical contact cleaner though not the lubricant. You spray regular WD-40 in there and you're going to have a problem.
@@Thezuule1 i dont use regular lol i use the wd-40 that is meant for electronics
@@Transformer5348 sure but someone reading your comment is unlikely to realize that without clarification. Most people mean the lubricant when they say WD-40.
@@Thezuule1 oh ok
Electrical cleaner will destroy your controller over time trust me. It may looked fixed but it's stripping away at the insides. Use deoxit f5 instead.
Here’s how to help stick drift: DO NOT BUY ANY QUEST HEADSET OR PRODUCTS 😁 (coming from a quest user) wait until a better product that is consumer friendly to drop *cough cough* Valve *cough cough* Steam. You won’t get any drift issues immediately like Quest.
What does drifting have to do with tracking? Do you guys know how tech works? Who is making this nonsense videos?
Thx. Meta🎉🎉🎉
FINALLY ITS HERE!!!!!!!!!!
Bro finally
👍🏻