🎯 Key Takeaways for quick navigation: 00:00 📞 Phone conversations in English can be stressful for learners, but learning useful phrases and expressions can help build confidence. 02:02 🗣️ Tone of voice is crucial in phone conversations, especially in the initial greeting to make a good impression. 03:07 👋 There are various ways to greet someone on the phone, from casual to professional, depending on the context. 05:07 🕐 Always check if it's a good time to talk before diving into the main purpose of the call. 06:06 📋 Introduce the purpose of the call clearly and directly to avoid confusion. 07:09 🔁 When you don't understand something, politely ask the speaker to repeat or clarify what they said. 08:39 📶 If the connection is bad, apologize and ask the other person to repeat what they said. 09:07 🗣️ Use simple, identifiable words for tricky letters (e.g., "M for Mary") to ensure clear communication. 09:35 📄 Part two will cover more phone skills, such as interrupting politely, asking someone to wait, showing appreciation, and ending a call. A worksheet with useful phrases is available in the description.
Hi Emma and all the students, I found this lesson very interesting. I'm a store manager in a laboratory so i often need to call my providers to ask a delirey time, or a quote or a problem in an invoice, or to ask information for an item we require. Very handy for me. Big thank you for this lesson. I'm looking forward to watching the next one. Have a great day :D
With regard to my English language, spoken English in general, and speaking over the phone in particular, is always my terrible nightmare!! Oh, Emma, HEAPS of thanks, my hat is off!!
Very well made this lesson. I have difficulty with phone calls and Emma knows how to drive our attention in the right way. I liked also the green scenarios combined with your cloth. Waiting for the next 🤩
Hi!🤩😍😘Teacher Emma YOUR lessons are very professional!Thank you very much for taking your time!😁 How are you today teacher from Finding your way I'M to play your Courso de Conversação English My best Frends in English A Business and Travelling In business Londres In business Beca Use it appropriately Speak more To WANT SPEAK ENGLISH WELL MORE LOVELY TO BE STUDENT ENGLISH FOR THIS WAY GOOD LUCK LIFE NO TO BE STUDENT ENGLISH FOR THIS WAY GOOD NEWS OF GODS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU DAY OF THE WEEK GORDON WILSON FROM Finding life have a Good Conversação My best Frends in English more I'd like of see does She's gave lesson of English About What's TIME do You free from de English For In Business and work and Study University at Havarld best College of would Academic Would is a this KESY TO A HAPPY LIFE TODAY FINDING YOUR WAY MONEY Lovely New Woman more To WANT SPEAK THEREE Languages Travelling In Business and work and Study University at Havarld best College of would Academic Would is a this KESY TO A HAPPY LIFE WHEN I Lando that job engineer to go to Itacaré _BA _Brasil I'm Student Language School Easy two Speak more To WANT SPEAK ENGLISH WELL MORE LOVELY TO BE STUDENT ENGLISH FOR THIS WAY GOOD NEWS OF GODS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU DAY OF THE WEEK GORDON Ivanilson lovely see you Finding your música YOURLD Xororó and Xoro are more does She's gave lesson of English About What's TIME do You free from de Conversação My best Frends in English more I'd like gave a study for Need happy how can I pay picitura I Need To be Student Língua English For Business Speak I'm do you so much Finding your way Thank you so much Woman beatiful Oh my and speak 100 KESS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU DAY OF THE WEEK Good week and woman Song have a Good Conversação My best Frends in English more I'd like of see does She's gave lesson of English About What's TIME do You want have How YOU MORE LOVELY TO BE STUDENT ENGLISH FOR THIS WAY GOOD NEWS OF GODS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU FINDING YOUR WAY MONEY BECAUSE I'M NEED TO KNOW PLEASE
❤this is also helpful to share for certain family or friends or acquaintances, who totally suck at phone calls . When you have tones plus wretched words - it’s just a goner . My family are a bunch of narcissists. The hideous manipulation begins even to odd pick ups , hang ups, lies in text, to power push - over any normal happy phone call I ever was making . So many people in my family have so many tricks and creepy ways to be power over , totally disinterested in the reason for call , and only listening for the invitational question- how are you ? Etc . Then there’s a monologue . Full of jibes darts insults put downs bigoted slams and digs until the pain from them talking is just a wicked wall … Sharing your video trains these people if only for a phone call - it’s a good tactic to make a dent .
Emma, in my case I have phone calls 📞 lasting for hours with my besties 💓 💗 💖 Everything couldn't be possible without 🙌 you guys, our best teachers in the world ❤
Hi! This video is a perfect and practical lesson for practicing and learning the most important phrases that we need to have a successful phone call. Thanks a lot , Emma!
hi Emma I really love your accent I want advice from you to learn English fluently even though I speak a bit your channel is the best thank u for ur efforts
Great lesson as always!! Thank you so much. I used to work in a call center so it was very funny to remember what the customers said to me jajajaja. Now I give private English lessons and I use your videos a lot.
Hello dear teacher from Buenos Aires Argentina.❤️🙂 Thanks for this spectacular lesson! These videos about small talk and speaking practice are so useful and interesting. Thanks for the effort you make each week to help us learn English!❤️🌹💝😘
You don't imagine how much gratefulful to you I am) thanks a lot for your videos free to everyone who wants to improve his English. Your lessons are super helpful to survive in the English-speaking world!)
I realy found how to explain clearly the lesson. You are prefect i am sure that i can i.prove my eglish speaking. The other side i need so much for making practice that is bigest broblem.
Thank you for the lesson . Could you please make a video about commenting on social media or chatting with your friends ? Some times it’s very difficult to find the perfect and correct phrases to write ! Thank you
Hi good morning . Just to tell you that your teaching system is very fun, professional and entertaining, in addition to that great feeling that you put into each class. Your funny and entertaining personality makes the class an added value. Thank you for your time and willingness to teach, an affectionate hug.
Hallo Emma oh yes your new lessons so excited to me l like it very much some of its in able to try out how to use it l am watching the structure teaching from you .it has know little by little the ways of study journey thank you as all.
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🎯 Key Takeaways for quick navigation:
00:00 📞 Phone conversations in English can be stressful for learners, but learning useful phrases and expressions can help build confidence.
02:02 🗣️ Tone of voice is crucial in phone conversations, especially in the initial greeting to make a good impression.
03:07 👋 There are various ways to greet someone on the phone, from casual to professional, depending on the context.
05:07 🕐 Always check if it's a good time to talk before diving into the main purpose of the call.
06:06 📋 Introduce the purpose of the call clearly and directly to avoid confusion.
07:09 🔁 When you don't understand something, politely ask the speaker to repeat or clarify what they said.
08:39 📶 If the connection is bad, apologize and ask the other person to repeat what they said.
09:07 🗣️ Use simple, identifiable words for tricky letters (e.g., "M for Mary") to ensure clear communication.
09:35 📄 Part two will cover more phone skills, such as interrupting politely, asking someone to wait, showing appreciation, and ending a call. A worksheet with useful phrases is available in the description.
Hi Emma and all the students, I found this lesson very interesting. I'm a store manager in a laboratory so i often need to call my providers to ask a delirey time, or a quote or a problem in an invoice, or to ask information for an item we require. Very handy for me.
Big thank you for this lesson. I'm looking forward to watching the next one.
Have a great day :D
❤ f is the one weneedkeystosupp 8:43 ortthebestparttogetyouintoit 9:24 9:25 😂🎉🎉❤
With regard to my English language, spoken English in general, and speaking over the phone in particular, is always my terrible nightmare!!
Oh, Emma, HEAPS of thanks, my hat is off!!
Hello my teacher how are you .
I watch all the videos supper teacher in the world 🌎 number 1👍
Very well made this lesson. I have difficulty with phone calls and Emma knows how to drive our attention in the right way. I liked also the green scenarios combined with your cloth. Waiting for the next 🤩
In a nutshell, it was another remarkable lesson as always. So many thanks to you for sharing it.
Your lessons are very professional! Thank you very much for taking your time! 😀
Hi!🤩😍😘Teacher Emma YOUR lessons are very professional!Thank you very much for taking your time!😁 How are you today teacher from Finding your way I'M to play your Courso de Conversação English My best Frends in English A Business and Travelling In business Londres In business Beca Use it appropriately Speak more To WANT SPEAK ENGLISH WELL MORE LOVELY TO BE STUDENT ENGLISH FOR THIS WAY GOOD LUCK LIFE NO TO BE STUDENT ENGLISH FOR THIS WAY GOOD NEWS OF GODS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU DAY OF THE WEEK GORDON WILSON FROM Finding life have a Good Conversação My best Frends in English more I'd like of see does She's gave lesson of English About What's TIME do You free from de English For In Business and work and Study University at Havarld best College of would Academic Would is a this KESY TO A HAPPY LIFE TODAY FINDING YOUR WAY MONEY Lovely New Woman more To WANT SPEAK THEREE Languages Travelling In Business and work and Study University at Havarld best College of would Academic Would is a this KESY TO A HAPPY LIFE WHEN I Lando that job engineer to go to Itacaré _BA _Brasil I'm Student Language School Easy two Speak more To WANT SPEAK ENGLISH WELL MORE LOVELY TO BE STUDENT ENGLISH FOR THIS WAY GOOD NEWS OF GODS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU DAY OF THE WEEK GORDON Ivanilson lovely see you Finding your música YOURLD Xororó and Xoro are more does She's gave lesson of English About What's TIME do You free from de Conversação My best Frends in English more I'd like gave a study for Need happy how can I pay picitura I Need To be Student Língua English For Business Speak I'm do you so much Finding your way Thank you so much Woman beatiful Oh my and speak 100 KESS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU DAY OF THE WEEK Good week and woman Song have a Good Conversação My best Frends in English more I'd like of see does She's gave lesson of English About What's TIME do You want have How YOU MORE LOVELY TO BE STUDENT ENGLISH FOR THIS WAY GOOD NEWS OF GODS FROM DOES SHE IS WOMAN VERY BEAUTIFUL AND HOT GIRL I LOVE SEE YOU FINDING YOUR WAY MONEY BECAUSE I'M NEED TO KNOW PLEASE
I totally agree with you, my friend
I really like the way you teach..
I'm patiently waiting for the part 2, Thanks Emma
Thanks , Teacher Emma ! 😘
This lesson is original, creative .
I'm so glad I found your channel. ☺️🙏🌹
Who agrees with me ?
Great, Emma! 👍🏻👍🏻👍🏻
🥰🥰👍👍
It was a lovely and impressive video.Thank you very much, I 'm looking forward for the next video😘😘😘
❤this is also helpful to share for certain family or friends or acquaintances, who totally suck at phone calls .
When you have tones plus wretched words - it’s just a goner .
My family are a bunch of narcissists. The hideous manipulation begins even to odd pick ups , hang ups, lies in text, to power push - over any normal happy phone call I ever was making .
So many people in my family have so many tricks and creepy ways to be power over , totally disinterested in the reason for call , and only listening for the invitational question- how are you ? Etc . Then there’s a monologue . Full of jibes darts insults put downs bigoted slams and digs until the pain from them talking is just a wicked wall …
Sharing your video trains these people if only for a phone call - it’s a good tactic to make a dent .
Great lessons for non-native speakers to tackle phone conversation difficulties! Thanks, Emma!
Glad it was helpful! ❤️
A real example of active English
. perfect lesson...🌟🌟🌟🌟🌟. Waiting for part 2 .thanks and love.
Emma khan thanks so much, you are right because most of us have problem with phone Your lessons are very helpful! Thank you very much again.
Still here emma ! Great to see your classes again.(..I was away Giving my yearly exams)
Hope you're doing well coach.❤️
Thank you so much
Dear teacher😊💕
Wonderful listening 🌷
Thank you 💖
🥰🥰❤❤👍👍
@@deutschmitpurple2918 ❤️
Your teaching is so good and clear. Thank you very much🥰🥰🥰🥰😘😘😘😍
Very useful explanations! Thanks🌸
part 1 was awesome and excitely
waiting for part 2 .
Hi Emma... Your lessons are making me confident when I'm conversing with others... Thank you for teaching us.... A big fan of yours..😃
İncredible, my friend. I am proud of you. I hope you can do everything what you want 😊😊🤗🤗
Emma, in my case I have phone calls 📞 lasting for hours with my besties 💓 💗 💖
Everything couldn't be possible without 🙌 you guys, our best teachers in the world ❤
I totally agree with you, my friend. I love her all videos
This is a big help for me, because I am working in a hospital with some conversation via phone call..thank you for sharing
I'm so happy to hear that! 🙌
Thanks a lot. your style of teaching is fantastic.
Thanks, Abdullah. I'm glad you enjoyed the lesson
Thank so much MMM 💓💓💓💓
Hi!
This video is a perfect and practical lesson for practicing and learning the most important phrases that we need to have a successful phone call.
Thanks a lot , Emma!
❤❤👍👍
Hello can we be friend for English speaking
thank you Emma ,it is really very useful lesson for all and especially for me to speak on phone in English.
hi Emma
I really love your accent I want advice from you to learn English fluently even though I speak a bit
your channel is the best
thank u for ur efforts
Thank you! 😃
This video is great. After watching I wanted to make a call immediately. Thanks a lot Emma.
The best english teacher in the universe❤❤❤❤ The most beautiful Australian lady 🔥🔥🔥🔥🔥🔥
Thank you ma'am for the lesson😍
🤗🤗😊😊
Great lesson as always!! Thank you so much. I used to work in a call center so it was very funny to remember what the customers said to me jajajaja. Now I give private English lessons and I use your videos a lot.
🥰🥰💕💕
what does jajajajaja actually means?
@@gamerjhsis157 it means hahaha in I think Russian language.
Hello dear teacher from Buenos Aires Argentina.❤️🙂 Thanks for this spectacular lesson! These videos about small talk and speaking practice are so useful and interesting. Thanks for the effort you make each week to help us learn English!❤️🌹💝😘
It's my absolutey pleasure, Diana 😍
Thank you for your support as always! Have a beautiful week x
@@mmmEnglish_Emma 🥰 Same to you dear teacher 🌹
Never found this much effortless delicious lesson, Thanks a lot
When you're an introvert and you hear that 😂😂
How the hell you know about me😢
Ya how do you know about me😅
Thank you 😘 my favourite teacher 🙃
You don't imagine how much gratefulful to you I am) thanks a lot for your videos free to everyone who wants to improve his English. Your lessons are super helpful to survive in the English-speaking world!)
Thanks Emma. I really enjoyed this video.
Me too, my friend
Wow, it's very realistic to note that I may see several situations like this elwhere while practising English. Thanks you so much!!!!
You're very welcome!
You are a life saver
I realy found how to explain clearly the lesson. You are prefect i am sure that i can i.prove my eglish speaking.
The other side i need so much for making practice that is bigest broblem.
the video is very important....time a time , thank you Emma. From Lima-Peru
Thank you Emma for everything.
It's a pleasure!
😊😊❤❤
Hello Emma!
Thank you so much ❤❤❤❤
I moved to Canada so I am improving my English! I love your voice ❤. It is really beautiful 😍
Good Morning teacher Emma!Have a nice day!🙏
😊😊🥰🥰
Even native speakers love her vid lessons too... Thank you Emma very interesting!
Как всегда, отличный урок английского. Спасибо, Эмма!
👍👍❤❤
@@deutschmitpurple2918 +❤❤👍👍=💞💕💞💕
Hey Emma,
Could you please make a video about grocery and kitchen appliances?
Love you🥰
Thanks for this video
it was really useful, i am thankful for you and really appreciate that 💙🙏
I'm so glad! 💙
Thanks 🙏🏻
Thank you!
For taking your time. It is good vide
Always a pleasure to create these lessons for you 😍
Thanks!
Thank you for this helpful video, especially for non native speakers in their international communications ❤
Thanks Emma for your great help you give us. Have a good time
Love mm lessons as always!
❤️
Was an amazing information 🙏🏻 Thanks you dear Emma
I'm glad it's helpful for you!
I'm also learning English conversation
It's really helpful video😊
Best explanation 👍
Well done, thank you.
Really love your voice❤
Thank you for the lesson . Could you please make a video about commenting on social media or chatting with your friends ? Some times it’s very difficult to find the perfect and correct phrases to write ! Thank you
Hi Emma, It's Eidan
The way you explained today's topic was tremendous. Highly appreciated your efforts.
Keep it up good work
This video is literally a lifesaver !
Hy my dear coach Emma. I begin my week whith another, amazing video. Thank you my teacher, that have a good day!!
It was extremelly interesting to learn all of this useful phrases and expressions. Thank you so much for this great lesson!!!
The good lessons from you thank you very much.
Thank you! 😍
Just great !
So great
I like your English lesson. You are an excellent teacher. Keep the good work.
Thank you, Mario! 😊
🥰🥰👍👍
Thank you Dear Emma❤
HELLO EMMA🙋♀️
YOUR ENGLISH LESSONS ARE REALLY HELP ME TO IMPROVE MY ENGLISH ,
THANK YOU SO MUCH .🌹🌹🌹
Great, my friend. I am proud of you
Thank you Emma,it's been a great session I've learnt something from the video, your videos are quite interesting to watch
Thank you Emma!
You're welcome!
cam on chi nhieu a chuc kenh cua chi ngay cang phat trien hon nua
Love your energy🤩
Thanks a lot Emma ,you're so gorgeous Teacher!
Hello Emma! Glad to see you on this channel. Very good lesson. Greeting from me in North Tapanuli- North Sumatra.
Awesome Emma, this video is really useful.
Glad you think so!
Pleasure to be your learner 🤗 you're truly awesome 👍 keep shining 🌟 helping us. GBU 🙏
This is the right channel to become fluent speaker thanks ema😂
Hi Emma, lovely to see you again.
Nice to see you too!
The Best teacher Emma
Hi good morning . Just to tell you that your teaching system is very fun, professional and entertaining, in addition to that great feeling that you put into each class. Your funny and entertaining personality makes the class an added value. Thank you for your time and willingness to teach, an affectionate hug.
Hallo
Emma oh yes your new lessons so excited to me l like it very much some of its in able to try out how to use it l am watching the structure teaching from you .it has know little by little the ways of study journey thank you as all.
Thanks Emma for this amazing video. It's very helpful.
👌👌✨✨
U and ur lessions are so beautifull
Great Lesson Thanks so much Sister EMMA Have a Good Day 👌
Thank you! You too ❤️
Great Efforts Emma, Your new Student from pakistan. Appreciated your input for us. Thanks
Thanks mmm
Thank you so much for the lesson! I need to practice English and you know how to explain skills. Thank you best regards! ❤
You are welcome, Gabriela! Don't forget to download the worksheet I made for you ❤️
Thanks so much Emma
You're an exeptionel teacher ❤❤🥰🥰😍😍
Thanks, Atlas
I totally agree with you, my friend. She always inspires myself
Thank you Emma! Telephone conversation is one of the fields that I want to improve. I've learnt a lot. Really looking forward to next one!
my favorite youtuber
U're the best teacher ever ❤❤❤
True, my friend
@@deutschmitpurple2918 🌹🌹🌹
@@shahdbl7914 🥰🥰❤❤
Thanks
Amazing as usual
Thank you, Naglaa!
Thank you Emma for all your stuff, you 're still very a nice and interesting teacher,
best video ever, Thanks for sharing precious knowledge with us.
Thank you💓
You’re welcome Fahime ❤️
Thanks in advance