[Live Stream] P-Series New Update (Jan 2024) | Contact Center Kickoff: New Year, New CX

Watch the live stream recording to get all the details about the latest update of our P-Series Phone System.
00:00 P-Series new update
07:29 Message Queue
12:49 External Chat Logs
17:32 Priority Queue
30:50 Missed Call Disposition
34:17 Enhanced Call Reports & CDR
39:35 Voicemail Announcement
41:57 Busy Camp-on
42:55 Backup Call Recordings to FTP
Read the blog post: bit.ly/4b5aHKl
Apply for a 30-day free trial to test these new features: bit.ly/4b757ar
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[@naxyr3598]

I have been requesting missed call attending and management for the call center. Which is similar function you gave for external chat pickup.

[@YeastarVideo]

Hi, We talked about the Missed Call Disposition feature for call center from 30:50 to 34:10. Might be exactly what you need.

[@itsuperstore]

Thank you

[@YeastarVideo]

Hope you enjoy it! 😊

[@ChannelTravel]

Thanks

[@YeastarVideo]

No prob!

[@sroodnora]

hello dears

[@mikebramm4120]

Can we get external messaging using email?

[@YeastarVideo]

Working on it! Please stay tuned. :)